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Code Violation Activities

Activities are actions taken by code staff regarding violations reported. They are grouped into four categories: complaints, investigation and resolution. When a complaint is received it is assigned to an inspector who visits the location and determines if there is a violation. If found, the property owner is notified and ask to correct the problem. If the problem persists, the property owner can receive a citation; or the city will abate the violation and charge the owner for the cost of the services. Either way, violations are eventually abated.

Services Dataset hqes-3ct4 11 fields
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1104358751
Activity Id: 1104358751 • Service Request Id: 1104358725 • Service Request: 13-00520113
Activity Id
1104358751
Service Request Id
1104358725
Service Request
13-00520113
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-08T10:44:51.000
Completed Date
2013-10-07T10:47:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T10:49:00.000
1104358757
Activity Id: 1104358757 • Service Request Id: 1104358725 • Service Request: 13-00520113
Activity Id
1104358757
Service Request Id
1104358725
Service Request
13-00520113
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-08T10:44:51.000
Completed Date
2013-10-07T10:47:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T10:49:00.000
1104359099
Activity Id: 1104359099 • Service Request Id: 1104358725 • Service Request: 13-00520113
Activity Id
1104359099
Service Request Id
1104358725
Service Request
13-00520113
Outcome Code
COMPLETE
Outcome Description
Complete
Activity Created Date
2013-10-08T10:46:20.000
Completed Date
2013-10-07T10:45:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T10:49:00.000
1104360940
Activity Id: 1104360940 • Service Request Id: 1104360849 • Service Request: 13-00520151
Activity Id
1104360940
Service Request Id
1104360849
Service Request
13-00520151
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-08T10:53:48.000
Completed Date
2013-10-07T10:55:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T10:58:00.000
1104360945
Activity Id: 1104360945 • Service Request Id: 1104360849 • Service Request: 13-00520151
Activity Id
1104360945
Service Request Id
1104360849
Service Request
13-00520151
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-08T10:53:48.000
Completed Date
2013-10-07T10:56:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T10:58:00.000
1104361428
Activity Id: 1104361428 • Service Request Id: 1104360849 • Service Request: 13-00520151
Activity Id
1104361428
Service Request Id
1104360849
Service Request
13-00520151
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-08T10:56:40.000
Completed Date
2013-10-07T10:56:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T10:58:00.000
1104361793
Activity Id: 1104361793 • Service Request Id: 1104360849 • Service Request: 13-00520151
Activity Id
1104361793
Service Request Id
1104360849
Service Request
13-00520151
Outcome Code
COMPLETE
Outcome Description
Complete
Activity Created Date
2013-10-08T10:57:35.000
Completed Date
2013-10-07T10:57:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T10:58:00.000
1103703333
Activity Id: 1103703333 • Service Request Id: 1103703312 • Service Request: 13-00510295
Activity Id
1103703333
Service Request Id
1103703312
Service Request
13-00510295
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-01T08:06:27.000
Completed Date
2013-10-02T10:29:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:00:38.000
1103703340
Activity Id: 1103703340 • Service Request Id: 1103703312 • Service Request: 13-00510295
Activity Id
1103703340
Service Request Id
1103703312
Service Request
13-00510295
Outcome Code
FNLRSINF
Outcome Description
Resolved - Information Provided
Activity Created Date
2013-10-01T08:06:27.000
Completed Date
2013-10-07T10:59:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:00:38.000
1104362412
Activity Id: 1104362412 • Service Request Id: 1104362388 • Service Request: 13-00520175
Activity Id
1104362412
Service Request Id
1104362388
Service Request
13-00520175
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-08T11:00:08.000
Completed Date
2013-10-07T11:02:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:05:00.000
1104362418
Activity Id: 1104362418 • Service Request Id: 1104362388 • Service Request: 13-00520175
Activity Id
1104362418
Service Request Id
1104362388
Service Request
13-00520175
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-08T11:00:08.000
Completed Date
2013-10-07T11:03:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:05:00.000
1104363218
Activity Id: 1104363218 • Service Request Id: 1104362388 • Service Request: 13-00520175
Activity Id
1104363218
Service Request Id
1104362388
Service Request
13-00520175
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-08T11:04:06.000
Completed Date
2013-10-07T11:04:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T11:05:00.000
1104363450
Activity Id: 1104363450 • Service Request Id: 1104362388 • Service Request: 13-00520175
Activity Id
1104363450
Service Request Id
1104362388
Service Request
13-00520175
Outcome Code
COMPLETE
Outcome Description
Complete
Activity Created Date
2013-10-08T11:05:03.000
Completed Date
2013-10-07T11:04:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T11:05:00.000
1103715628
Activity Id: 1103715628 • Service Request Id: 1103715599 • Service Request: 13-00510482
Activity Id
1103715628
Service Request Id
1103715599
Service Request
13-00510482
Outcome Code
FNLCLUTL
Outcome Description
Closed - Unable to Confirm/Locate Problem
Activity Created Date
2013-10-01T09:15:04.000
Completed Date
2013-10-07T11:05:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:05:17.000
1103778249
Activity Id: 1103778249 • Service Request Id: 1103778219 • Service Request: 13-00511518
Activity Id
1103778249
Service Request Id
1103778219
Service Request
13-00511518
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-01T14:44:49.000
Completed Date
2013-10-02T08:03:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:15:11.000
1103778255
Activity Id: 1103778255 • Service Request Id: 1103778219 • Service Request: 13-00511518
Activity Id
1103778255
Service Request Id
1103778219
Service Request
13-00511518
Outcome Code
FNLCLUTL
Outcome Description
Closed - Unable to Confirm/Locate Problem
Activity Created Date
2013-10-01T14:44:49.000
Completed Date
2013-10-07T11:15:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:15:11.000
1103855570
Activity Id: 1103855570 • Service Request Id: 1103855548 • Service Request: 13-00512685
Activity Id
1103855570
Service Request Id
1103855548
Service Request
13-00512685
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-02T10:19:04.000
Completed Date
2013-10-02T10:19:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:19:11.000
1103855576
Activity Id: 1103855576 • Service Request Id: 1103855548 • Service Request: 13-00512685
Activity Id
1103855576
Service Request Id
1103855548
Service Request
13-00512685
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-02T10:19:04.000
Completed Date
2013-10-02T10:19:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:19:11.000
1103855577
Activity Id: 1103855577 • Service Request Id: 1103855548 • Service Request: 13-00512685
Activity Id
1103855577
Service Request Id
1103855548
Service Request
13-00512685
Outcome Code
FNLRSACT
Outcome Description
Resolved - Through Citizen Action
Activity Created Date
2013-10-02T10:19:04.000
Completed Date
2013-10-07T11:19:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:19:11.000
1104094982
Activity Id: 1104094982 • Service Request Id: 1104094962 • Service Request: 13-00516323
Activity Id
1104094982
Service Request Id
1104094962
Service Request
13-00516323
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-04T12:50:48.000
Completed Date
2013-10-07T11:18:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:20:21.000
1104094988
Activity Id: 1104094988 • Service Request Id: 1104094962 • Service Request: 13-00516323
Activity Id
1104094988
Service Request Id
1104094962
Service Request
13-00516323
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-04T12:50:48.000
Completed Date
2013-10-07T11:18:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:20:21.000
1104252383
Activity Id: 1104252383 • Service Request Id: 1104094962 • Service Request: 13-00516323
Activity Id
1104252383
Service Request Id
1104094962
Service Request
13-00516323
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T11:19:56.000
Completed Date
2013-10-07T11:19:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T11:20:21.000
1104094989
Activity Id: 1104094989 • Service Request Id: 1104094962 • Service Request: 13-00516323
Activity Id
1104094989
Service Request Id
1104094962
Service Request
13-00516323
Outcome Code
FNLUNLEG
Outcome Description
Unresolved - Legal Review Required
Activity Created Date
2013-10-04T12:50:48.000
Completed Date
2013-10-07T11:20:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:20:21.000
1104252366
Activity Id: 1104252366 • Service Request Id: 1104094962 • Service Request: 13-00516323
Activity Id
1104252366
Service Request Id
1104094962
Service Request
13-00516323
Outcome Code
PLAVEH
Outcome Description
Placed on Vehicle
Activity Created Date
2013-10-07T11:19:17.000
Completed Date
2013-10-07T11:19:00.000
Activity Type Description
Issue Parking Citation
Activity Type Code
DCCISCIT
Status
Resolution
Updated
2013-10-07T11:20:21.000
1104094661
Activity Id: 1104094661 • Service Request Id: 1104094641 • Service Request: 13-00516316
Activity Id
1104094661
Service Request Id
1104094641
Service Request
13-00516316
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-04T12:49:49.000
Completed Date
2013-10-07T11:15:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:23:43.000
1104094667
Activity Id: 1104094667 • Service Request Id: 1104094641 • Service Request: 13-00516316
Activity Id
1104094667
Service Request Id
1104094641
Service Request
13-00516316
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-04T12:49:49.000
Completed Date
2013-10-07T11:15:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:23:43.000
1104252711
Activity Id: 1104252711 • Service Request Id: 1104094641 • Service Request: 13-00516316
Activity Id
1104252711
Service Request Id
1104094641
Service Request
13-00516316
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T11:23:29.000
Completed Date
2013-10-07T11:23:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T11:23:43.000
1104094668
Activity Id: 1104094668 • Service Request Id: 1104094641 • Service Request: 13-00516316
Activity Id
1104094668
Service Request Id
1104094641
Service Request
13-00516316
Outcome Code
FNLUNLEG
Outcome Description
Unresolved - Legal Review Required
Activity Created Date
2013-10-04T12:49:49.000
Completed Date
2013-10-07T11:16:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:23:43.000
1104251935
Activity Id: 1104251935 • Service Request Id: 1104094641 • Service Request: 13-00516316
Activity Id
1104251935
Service Request Id
1104094641
Service Request
13-00516316
Outcome Code
PLAVEH
Outcome Description
Placed on Vehicle
Activity Created Date
2013-10-07T11:16:28.000
Completed Date
2013-10-07T11:16:00.000
Activity Type Description
Issue Parking Citation
Activity Type Code
DCCISCIT
Status
Resolution
Updated
2013-10-07T11:23:43.000
1104095204
Activity Id: 1104095204 • Service Request Id: 1104095184 • Service Request: 13-00516328
Activity Id
1104095204
Service Request Id
1104095184
Service Request
13-00516328
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-04T12:51:46.000
Completed Date
2013-10-07T11:24:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:30:11.000
1104095210
Activity Id: 1104095210 • Service Request Id: 1104095184 • Service Request: 13-00516328
Activity Id
1104095210
Service Request Id
1104095184
Service Request
13-00516328
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-04T12:51:46.000
Completed Date
2013-10-07T11:24:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:30:11.000
1104252854
Activity Id: 1104252854 • Service Request Id: 1104095184 • Service Request: 13-00516328
Activity Id
1104252854
Service Request Id
1104095184
Service Request
13-00516328
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T11:24:41.000
Completed Date
2013-10-07T11:24:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T11:30:11.000
1104095211
Activity Id: 1104095211 • Service Request Id: 1104095184 • Service Request: 13-00516328
Activity Id
1104095211
Service Request Id
1104095184
Service Request
13-00516328
Outcome Code
FNLUNLEG
Outcome Description
Unresolved - Legal Review Required
Activity Created Date
2013-10-04T12:51:46.000
Completed Date
2013-10-07T11:30:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T11:30:11.000
1104252885
Activity Id: 1104252885 • Service Request Id: 1104095184 • Service Request: 13-00516328
Activity Id
1104252885
Service Request Id
1104095184
Service Request
13-00516328
Outcome Code
PLAVEH
Outcome Description
Placed on Vehicle
Activity Created Date
2013-10-07T11:25:05.000
Completed Date
2013-10-07T11:25:00.000
Activity Type Description
Issue Parking Citation
Activity Type Code
DCCISCIT
Status
Resolution
Updated
2013-10-07T11:30:11.000
1104253814
Activity Id: 1104253814 • Service Request Id: 1104253784 • Service Request: 13-00518514
Activity Id
1104253814
Service Request Id
1104253784
Service Request
13-00518514
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-07T11:32:21.000
Completed Date
2013-10-07T11:32:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T11:38:19.000
1104253819
Activity Id: 1104253819 • Service Request Id: 1104253784 • Service Request: 13-00518514
Activity Id
1104253819
Service Request Id
1104253784
Service Request
13-00518514
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-07T11:32:21.000
Completed Date
2013-10-07T11:33:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T11:38:19.000
1104254068
Activity Id: 1104254068 • Service Request Id: 1104253784 • Service Request: 13-00518514
Activity Id
1104254068
Service Request Id
1104253784
Service Request
13-00518514
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T11:33:30.000
Completed Date
2013-10-07T11:33:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T11:38:19.000
1104254074
Activity Id: 1104254074 • Service Request Id: 1104253784 • Service Request: 13-00518514
Activity Id
1104254074
Service Request Id
1104253784
Service Request
13-00518514
Outcome Code
DCCRMOW
Outcome Description
DCC-Referred for Mowing
Activity Created Date
2013-10-07T11:33:51.000
Completed Date
2013-10-07T16:00:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T11:38:19.000
1104078555
Activity Id: 1104078555 • Service Request Id: 1104078534 • Service Request: 13-00516078
Activity Id
1104078555
Service Request Id
1104078534
Service Request
13-00516078
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-04T10:48:09.000
Completed Date
2013-10-03T10:48:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T12:20:36.000
1104078559
Activity Id: 1104078559 • Service Request Id: 1104078534 • Service Request: 13-00516078
Activity Id
1104078559
Service Request Id
1104078534
Service Request
13-00516078
Outcome Code
DCCVIOLC
Outcome Description
Violation Confirmed
Activity Created Date
2013-10-04T10:48:09.000
Completed Date
2013-10-03T10:49:00.000
Activity Type Description
INITIAL INSPECTION/ASSESSMENT
Activity Type Code
INSPINIT
Status
Investigation
Updated
2013-10-07T12:20:36.000
1104079307
Activity Id: 1104079307 • Service Request Id: 1104078534 • Service Request: 13-00516078
Activity Id
1104079307
Service Request Id
1104078534
Service Request
13-00516078
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-04T10:50:40.000
Completed Date
2013-10-03T10:50:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T12:20:36.000
1104079715
Activity Id: 1104079715 • Service Request Id: 1104078534 • Service Request: 13-00516078
Activity Id
1104079715
Service Request Id
1104078534
Service Request
13-00516078
Outcome Code
DCCPOST
Outcome Description
Posted/Issued Regular Mail
Activity Created Date
2013-10-04T10:53:33.000
Completed Date
2013-10-04T10:52:00.000
Activity Type Description
Issue Civil Citation.
Activity Type Code
DCCISCIV
Status
Investigation
Updated
2013-10-07T12:20:36.000
1104260797
Activity Id: 1104260797 • Service Request Id: 1104078534 • Service Request: 13-00516078
Activity Id
1104260797
Service Request Id
1104078534
Service Request
13-00516078
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T12:19:34.000
Completed Date
2013-10-07T12:19:00.000
Activity Type Description
Notice Scanned
Activity Type Code
NOTSCANN
Status
Investigation
Updated
2013-10-07T12:20:36.000
1104262846
Activity Id: 1104262846 • Service Request Id: 1104066902 • Service Request: 13-00515904
Activity Id
1104262846
Service Request Id
1104066902
Service Request
13-00515904
Outcome Code
DCCREFCL
Outcome Description
DCC-Referred for Closure
Activity Created Date
2013-10-07T12:35:47.000
Completed Date
2013-10-07T12:35:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T12:36:44.000
1104261792
Activity Id: 1104261792 • Service Request Id: 1104016335 • Service Request: 13-00515204
Activity Id
1104261792
Service Request Id
1104016335
Service Request
13-00515204
Outcome Code
DCCREFCL
Outcome Description
DCC-Referred for Closure
Activity Created Date
2013-10-07T12:27:36.000
Completed Date
2013-10-07T12:27:00.000
Activity Type Description
Refer request within Department
Activity Type Code
REFERREQ
Status
Resolution
Updated
2013-10-07T12:38:33.000
1104106117
Activity Id: 1104106117 • Service Request Id: 1104106042 • Service Request: 13-00516489
Activity Id
1104106117
Service Request Id
1104106042
Service Request
13-00516489
Outcome Code
CCCREMAI
Outcome Description
Create E-Mail
Activity Created Date
2013-10-04T14:10:47.000
Completed Date
2013-10-07T12:38:00.000
Activity Type Description
Contact Customer by E-Mail at the Beginning of the Process
Activity Type Code
CCEMAILS
Status
Complaint
Updated
2013-10-07T12:40:44.000
1104263329
Activity Id: 1104263329 • Service Request Id: 1104106042 • Service Request: 13-00516489
Activity Id
1104263329
Service Request Id
1104106042
Service Request
13-00516489
Outcome Code
CCCITZEM
Outcome Description
Contacted Customer by E-Mail
Activity Created Date
2013-10-07T12:39:20.000
Completed Date
2013-10-07T12:39:00.000
Activity Type Description
SEND CUSTOMER E-MAIL at the Beginning
Activity Type Code
SENDEMAI
Status
Complaint
Updated
2013-10-07T12:40:44.000
1104106093
Activity Id: 1104106093 • Service Request Id: 1104106042 • Service Request: 13-00516489
Activity Id
1104106093
Service Request Id
1104106042
Service Request
13-00516489
Outcome Code
FNLCLUTL
Outcome Description
Closed - Unable to Confirm/Locate Problem
Activity Created Date
2013-10-04T14:10:47.000
Completed Date
2013-10-07T12:40:00.000
Activity Type Description
CLOSE CASE
Activity Type Code
CLOSECAS
Status
Resolution
Updated
2013-10-07T12:40:44.000
1104101132
Activity Id: 1104101132 • Service Request Id: 1104101096 • Service Request: 13-00516419
Activity Id
1104101132
Service Request Id
1104101096
Service Request
13-00516419
Outcome Code
ACKNOLEG
Outcome Description
ACKNOWLEDGE RECEIPT*
Activity Created Date
2013-10-04T13:40:48.000
Completed Date
2013-10-04T15:58:00.000
Activity Type Description
ASSIGN TO
Activity Type Code
ASGNTO
Status
Investigation
Updated
2013-10-07T12:44:16.000
1104264076
Activity Id: 1104264076 • Service Request Id: 1104101096 • Service Request: 13-00516419
Activity Id
1104264076
Service Request Id
1104101096
Service Request
13-00516419
Outcome Code
DCCATT
Outcome Description
Attached
Activity Created Date
2013-10-07T12:43:14.000
Completed Date
2013-10-07T09:51:00.000
Activity Type Description
Take Photographs
Activity Type Code
DCCNAC12
Status
Investigation
Updated
2013-10-07T12:44:16.000
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