Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
26-00432116
Service Request Number: 26-00432116 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-29T17:38:22.000
Service Request Number
26-00432116
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-29T17:38:22.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
In Progress
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Update Date
2026-09-29T17:40:02.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L3mBUAAZ
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
26-00431453
Service Request Number: 26-00431453 • Address: 13209 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-29T11:56:20.000
Service Request Number
26-00431453
Address
13209 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-29T11:56:20.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Update Date
2026-09-29T15:07:23.000
Closed Date
2026-09-29T15:07:23.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002Kxl9fAAB
Lat Location
(32.92798845343903000,-96.70911347925423000)
City Council District
10
26-00428882
Service Request Number: 26-00428882 • Address: 10106 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2026-09-27T06:23:48.000
Service Request Number
26-00428882
Address
10106 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2026-09-27T06:23:48.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Update Date
2026-09-29T14:28:04.000
Closed Date
2026-09-29T14:28:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KN0sPAAT
Lat Location
(32.92125457905552000,-96.71074944477391000)
City Council District
10
26-00428606
Service Request Number: 26-00428606 • Address: 10139 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-09-26T18:10:26.000
Service Request Number
26-00428606
Address
10139 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-09-26T18:10:26.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-13T23:59:00.000
Update Date
2026-09-28T13:42:46.000
Closed Date
2026-09-28T13:37:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KKKNpAAP
Lat Location
(32.92320972258022500,-96.71027790332332000)
City Council District
10
26-00428353
Service Request Number: 26-00428353 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-26T14:45:39.000
Service Request Number
26-00428353
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-26T14:45:39.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
New
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-26T14:45:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KJLx3AAH
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
26-00428167
Service Request Number: 26-00428167 • Address: 12511 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-26T12:03:14.000
Service Request Number
26-00428167
Address
12511 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-26T12:03:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
New
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-26T12:49:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KIRRpAAP
Lat Location
(32.91852774608755000,-96.70809347648772000)
City Council District
10
26-00428033
Service Request Number: 26-00428033 • Address: 10123 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-09-26T09:44:02.000
Service Request Number
26-00428033
Address
10123 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-09-26T09:44:02.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
New
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-26T09:44:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KHJksAAH
Lat Location
(32.92605393055672600,-96.71091066959985000)
City Council District
10
26-00427883
Service Request Number: 26-00427883 • Address: 9899 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-26T07:07:24.000
Service Request Number
26-00427883
Address
9899 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-26T07:07:24.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Update Date
2026-09-26T14:46:27.000
Closed Date
2026-09-26T14:46:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KGmP7AAL
Lat Location
(32.92421157663449000,-96.71449790318667000)
City Council District
10
26-00427648
Service Request Number: 26-00427648 • Address: 9758 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-25T19:35:45.000
Service Request Number
26-00427648
Address
9758 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-25T19:35:45.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
New
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-12-25T00:59:00.000
Update Date
2026-09-25T19:35:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KDjfWAAT
Lat Location
(32.92421669102987600,-96.71677956940388000)
City Council District
10
26-00427065
Service Request Number: 26-00427065 • Address: 9758 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-25T13:58:44.000
Service Request Number
26-00427065
Address
9758 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-25T13:58:44.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-26T23:59:00.000
Update Date
2026-09-25T19:36:33.000
Closed Date
2026-09-25T19:36:32.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002K7MIfAAN
Lat Location
(32.92421669102987600,-96.71677956940388000)
City Council District
10
26-00427002
Service Request Number: 26-00427002 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-25T13:31:15.000
Service Request Number
26-00427002
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-25T13:31:15.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Update Date
2026-09-25T17:18:33.000
Closed Date
2026-09-25T17:15:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002K8zPxAAJ
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
26-00426427
Service Request Number: 26-00426427 • Address: 13439 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-25T09:49:48.000
Service Request Number
26-00426427
Address
13439 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-25T09:49:48.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Update Date
2026-09-27T09:57:10.000
Closed Date
2026-09-25T09:56:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002K4CVtAAN
Lat Location
(32.93042407979775000,-96.70933810992818000)
City Council District
10
26-00426088
Service Request Number: 26-00426088 • Address: 9808 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-25T06:22:52.000
Service Request Number
26-00426088
Address
9808 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-25T06:22:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Update Date
2026-09-25T13:26:51.000
Closed Date
2026-09-25T13:26:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002K0bUUAAZ
Lat Location
(32.92394513018617000,-96.71568050201803000)
City Council District
10
26-00425928
Service Request Number: 26-00425928 • Address: 10308 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-09-24T21:20:11.000
Service Request Number
26-00425928
Address
10308 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-09-24T21:20:11.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-10-09T23:59:00.000
Update Date
2026-09-25T09:15:46.000
Closed Date
2026-09-25T09:15:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002JyZjhAAF
Lat Location
(32.91772482788696400,-96.70785763304801000)
City Council District
10
26-00422765
Service Request Number: 26-00422765 • Address: 13438 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-23T11:04:21.000
Service Request Number
26-00422765
Address
13438 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-23T11:04:21.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-25T23:59:00.000
Update Date
2026-09-25T11:26:16.000
Closed Date
2026-09-23T11:24:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002JRSqfAAH
Lat Location
(32.93040508772673000,-96.70901295046502000)
City Council District
10
26-00422602
Service Request Number: 26-00422602 • Address: 10333 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-09-23T10:08:38.000
Service Request Number
26-00422602
Address
10333 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-09-23T10:08:38.000
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Status
Closed (Duplicate)
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Update Date
2026-09-25T13:39:14.000
Closed Date
2026-09-23T13:38:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002JQ51hAAD
Lat Location
(32.91782963515243000,-96.70734682039401000)
City Council District
10
26-00422223
Service Request Number: 26-00422223 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-09-23T07:32:38.000
Service Request Number
26-00422223
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-09-23T07:32:38.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-25T15:35:00.000
Closed Date
2026-09-25T15:35:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002JMkBVAA1
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00420759
Service Request Number: 26-00420759 • Address: 10126 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-09-22T10:17:06.000
Service Request Number
26-00420759
Address
10126 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-09-22T10:17:06.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-25T13:47:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002J7id3AAB
Lat Location
(32.92993842627582500,-96.71032016776925000)
City Council District
10
26-00420404
Service Request Number: 26-00420404 • Address: 10215 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-09-22T08:06:41.000
Service Request Number
26-00420404
Address
10215 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-09-22T08:06:41.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-24T23:59:00.000
Update Date
2026-09-26T17:23:35.000
Closed Date
2026-09-22T16:17:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002J4voXAAR
Lat Location
(32.92942620757721000,-96.70876447628076000)
City Council District
10
26-00417743
Service Request Number: 26-00417743 • Address: 12880 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-20T08:24:27.000
Service Request Number
26-00417743
Address
12880 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-20T08:24:27.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
In Progress
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Update Date
2026-09-20T08:44:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002If0yLAAR
Lat Location
(32.92266929714910000,-96.70887598682606000)
City Council District
10
26-00417478
Service Request Number: 26-00417478 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-19T18:28:28.000
Service Request Number
26-00417478
Address
10330 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-19T18:28:28.000
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Update Date
2026-09-28T06:41:17.000
Closed Date
2026-09-28T06:40:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Ic169AAB
Lat Location
(32.92400706106687400,-96.70571993808090000)
City Council District
10
26-00417012
Service Request Number: 26-00417012 • Address: 10223 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-09-19T11:19:47.000
Service Request Number
26-00417012
Address
10223 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2026-09-19T11:19:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-23T15:00:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002IZhptAAD
Lat Location
(32.92514256376445000,-96.70852586966896000)
City Council District
10
26-00416374
Service Request Number: 26-00416374 • Address: 10200 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-09-18T16:18:15.000
Service Request Number
26-00416374
Address
10200 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-09-18T16:18:15.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-22T23:59:00.000
Update Date
2026-09-19T16:08:20.000
Closed Date
2026-09-19T16:08:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002ITZ3qAAH
Lat Location
(32.92993335951480000,-96.70917098208360000)
City Council District
10
26-00414708
Service Request Number: 26-00414708 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-09-17T18:05:47.000
Service Request Number
26-00414708
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-09-17T18:05:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-24T13:06:28.000
Closed Date
2026-09-22T12:10:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002IDd9pAAD
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
26-00412718
Service Request Number: 26-00412718 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-09-16T16:30:45.000
Service Request Number
26-00412718
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-09-16T16:30:45.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
In Progress
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-12-02T00:59:00.000
Update Date
2026-09-25T15:03:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HvHe1AAF
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
26-00412107
Service Request Number: 26-00412107 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-16T12:37:37.000
Service Request Number
26-00412107
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-16T12:37:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-18T09:00:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HqA0UAAV
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
26-00411153
Service Request Number: 26-00411153 • Address: 12603 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-15T21:27:42.000
Service Request Number
26-00411153
Address
12603 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-15T21:27:42.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-17T23:59:00.000
Update Date
2026-09-18T08:48:33.000
Closed Date
2026-09-18T08:48:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Hfl1nAAB
Lat Location
(32.91904843557673000,-96.70923689777970000)
City Council District
10
26-00410774
Service Request Number: 26-00410774 • Address: 10333 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-09-15T16:19:19.000
Service Request Number
26-00410774
Address
10333 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-09-15T16:19:19.000
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Status
Closed (Duplicate)
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-09-24T23:59:00.000
Update Date
2026-09-25T13:39:14.000
Closed Date
2026-09-23T13:38:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002HaV7KAAV
Lat Location
(32.91782963515243000,-96.70734682039401000)
City Council District
10
26-00408095
Service Request Number: 26-00408095 • Address: 10112 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-09-14T11:18:34.000
Service Request Number
26-00408095
Address
10112 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-09-14T11:18:34.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-17T12:48:56.000
Closed Date
2026-09-17T12:48:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HC71JAAT
Lat Location
(32.92038514785211600,-96.71048662766871000)
City Council District
10
26-00406639
Service Request Number: 26-00406639 • Address: 13498 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-09-13T08:16:59.000
Service Request Number
26-00406639
Address
13498 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-09-13T08:16:59.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Update Date
2026-09-14T15:58:47.000
Closed Date
2026-09-14T15:58:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002H0pcPAAR
Lat Location
(32.93071088051524000,-96.70998096226386000)
City Council District
10
26-00405459
Service Request Number: 26-00405459 • Address: 10124 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-09-11T22:21:04.000
Service Request Number
26-00405459
Address
10124 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-09-11T22:21:04.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-09-26T23:59:00.000
Update Date
2026-09-14T06:17:08.000
Closed Date
2026-09-12T06:16:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GsqNZAAZ
Lat Location
(32.92661430306373000,-96.71082661323489000)
City Council District
10
26-00405456
Service Request Number: 26-00405456 • Address: 10131 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-09-11T22:14:54.000
Service Request Number
26-00405456
Address
10131 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-09-11T22:14:54.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-09-26T23:59:00.000
Update Date
2026-09-14T06:15:05.000
Closed Date
2026-09-12T06:14:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GskEyAAJ
Lat Location
(32.92605362352772000,-96.71072393314019000)
City Council District
10
26-00404484
Service Request Number: 26-00404484 • Address: 13402 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-09-11T11:54:16.000
Service Request Number
26-00404484
Address
13402 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-09-11T11:54:16.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Update Date
2026-09-16T17:39:05.000
Closed Date
2026-09-14T07:04:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Gk15MAAR
Lat Location
(32.93011473697354000,-96.70998390392160000)
City Council District
10
26-00403428
Service Request Number: 26-00403428 • Address: 10220 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-09-10T16:50:47.000
Service Request Number
26-00403428
Address
10220 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-09-10T16:50:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-21T16:52:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GWscdAAD
Lat Location
(32.92993422829553000,-96.70828885521632000)
City Council District
10
26-00403393
Service Request Number: 26-00403393 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-10T16:37:01.000
Service Request Number
26-00403393
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-10T16:37:01.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-14T23:59:00.000
Update Date
2026-09-11T14:22:21.000
Closed Date
2026-09-11T14:22:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GYKznAAH
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
26-00401578
Service Request Number: 26-00401578 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-09-09T18:21:35.000
Service Request Number
26-00401578
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-09-09T18:21:35.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-11T23:59:00.000
Update Date
2026-09-12T07:01:47.000
Closed Date
2026-09-09T19:59:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002GIaytAAD
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
26-00400615
Service Request Number: 26-00400615 • Address: 12521 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-09T11:20:10.000
Service Request Number
26-00400615
Address
12521 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-09T11:20:10.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
Closed
Outcome
Request Referred
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-23T23:59:00.000
Update Date
2026-09-09T11:30:25.000
Closed Date
2026-09-09T11:30:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002G8O8DAAV
Lat Location
(32.91793333929614000,-96.70812238870204000)
City Council District
10
26-00399775
Service Request Number: 26-00399775 • Address: 10026 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-09-08T22:15:01.000
Service Request Number
26-00399775
Address
10026 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-09-08T22:15:01.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Update Date
2026-09-16T15:28:12.000
Closed Date
2026-09-14T15:26:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002FzDl3AAF
Lat Location
(32.92379927038505000,-96.71082477109455000)
City Council District
10
26-00398790
Service Request Number: 26-00398790 • Address: DEERMONT TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-08T12:58:18.000
Service Request Number
26-00398790
Address
DEERMONT TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-08T12:58:18.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-14T23:59:00.000
Update Date
2026-09-14T07:49:32.000
Closed Date
2026-09-14T07:49:32.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002FqpMXAAZ
Lat Location
(32.92758676952162000,-96.70883550626853000)
City Council District
10
26-00397920
Service Request Number: 26-00397920 • Address: 13304 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2026-09-08T08:03:43.000
Service Request Number
26-00397920
Address
13304 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2026-09-08T08:03:43.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-10T23:59:00.000
Update Date
2026-09-17T10:35:58.000
Closed Date
2026-09-15T08:51:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002FjhLhAAJ
Lat Location
(32.93027729376912000,-96.71190687074163000)
City Council District
10
26-00397568
Service Request Number: 26-00397568 • Address: 10223 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-09-07T17:26:03.000
Service Request Number
26-00397568
Address
10223 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2026-09-07T17:26:03.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-10T16:52:48.000
Closed Date
2026-09-10T16:52:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002FdoksAAB
Lat Location
(32.92514256376445000,-96.70852586966896000)
City Council District
10
26-00395692
Service Request Number: 26-00395692 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-09-04T21:33:46.000
Service Request Number
26-00395692
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-09-04T21:33:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-18T17:20:14.000
Closed Date
2026-09-16T16:33:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002FB1SAAA1
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
26-00395563
Service Request Number: 26-00395563 • Address: 13421 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2026-09-04T17:18:00.000
Service Request Number
26-00395563
Address
13421 BELMARK CIR, DALLAS, TX, 75243
Created Date
2026-09-04T17:18:00.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-09-21T23:59:00.000
Update Date
2026-09-14T10:00:30.000
Closed Date
2026-09-11T08:11:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002F7isKAAR
Lat Location
(32.93022200898625000,-96.70834656188302000)
City Council District
10
26-00394418
Service Request Number: 26-00394418 • Address: 10109 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-09-03T18:50:19.000
Service Request Number
26-00394418
Address
10109 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-09-03T18:50:19.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-14T16:09:17.000
Closed Date
2026-09-14T16:09:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Etwn4AAB
Lat Location
(32.91935121054101600,-96.70982498625050000)
City Council District
10
26-00392866
Service Request Number: 26-00392866 • Address: 12502 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-09-03T03:39:05.000
Service Request Number
26-00392866
Address
12502 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-09-03T03:39:05.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-21T23:59:00.000
Update Date
2026-09-15T08:25:27.000
Closed Date
2026-09-15T08:25:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002EenFSAAZ
Lat Location
(32.91824117375301000,-96.70934331862350000)
City Council District
10
26-00391704
Service Request Number: 26-00391704 • Address: 10326 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-09-02T12:19:56.000
Service Request Number
26-00391704
Address
10326 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-09-02T12:19:56.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Update Date
2026-09-17T16:16:12.000
Closed Date
2026-09-15T16:15:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002ETOAlAAP
Lat Location
(32.91761743205553600,-96.70757919704171000)
City Council District
10
26-00391673
Service Request Number: 26-00391673 • Address: 10333 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-09-02T12:11:38.000
Service Request Number
26-00391673
Address
10333 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-09-02T12:11:38.000
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Update Date
2026-09-25T13:39:15.000
Closed Date
2026-09-23T13:38:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002EUQ41AAH
Lat Location
(32.91782963515243000,-96.70734682039401000)
City Council District
10
26-00391182
Service Request Number: 26-00391182 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-09-02T09:32:33.000
Service Request Number
26-00391182
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-09-02T09:32:33.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-08T23:59:00.000
Update Date
2026-09-08T11:06:24.000
Closed Date
2026-09-08T11:06:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002EOlRPAA1
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
26-00389828
Service Request Number: 26-00389828 • Address: 13402 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-09-01T13:09:27.000
Service Request Number
26-00389828
Address
13402 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-09-01T13:09:27.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-09-04T16:08:14.000
Closed Date
2026-09-02T15:21:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002EBOiiAAH
Lat Location
(32.93011473697354000,-96.70998390392160000)
City Council District
10
26-00382245
Service Request Number: 26-00382245 • Address: AUDELIA RD & LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-08-27T12:07:50.000
Service Request Number
26-00382245
Address
AUDELIA RD & LAWLER RD, DALLAS, TX, 75243
Created Date
2026-08-27T12:07:50.000
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-03T23:59:00.000
Update Date
2026-09-01T08:29:21.000
Closed Date
2026-09-01T08:29:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002CxunpAAB
Lat Location
(32.92463212750876500,-96.71816164430005000)
City Council District
10