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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
24-00069424
Service Request Number: 24-00069424 • Address: 12632 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-02-12T23:26:10.000
Service Request Number
24-00069424
Address
12632 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-02-12T23:26:10.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-26T23:59:00.000
Update Date
2024-02-20T10:05:28.000
Closed Date
2024-02-20T10:05:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007FddLAAS
Lat Location
(32.92008492436974000,-96.70774983693902000)
City Council District
10
24-00069411
Service Request Number: 24-00069411 • Address: 10329 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-02-12T22:57:00.000
Service Request Number
24-00069411
Address
10329 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-02-12T22:57:00.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-26T23:59:00.000
Update Date
2024-03-11T15:36:30.000
Closed Date
2024-03-11T15:36:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007FdNSAA0
Lat Location
(32.91785449115225000,-96.70741055038766000)
City Council District
10
24-00069404
Service Request Number: 24-00069404 • Address: 10398 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-02-12T22:47:28.000
Service Request Number
24-00069404
Address
10398 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-02-12T22:47:28.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-26T23:59:00.000
Update Date
2024-02-16T11:55:59.000
Closed Date
2024-02-16T11:55:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007FcwgAAC
Lat Location
(32.91727870771154600,-96.70634222879681000)
City Council District
10
24-00065255
Service Request Number: 24-00065255 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2024-02-09T14:59:22.000
Service Request Number
24-00065255
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2024-02-09T14:59:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-02-13T12:24:30.000
Closed Date
2024-02-13T12:24:28.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000007EWnDAAW
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
24-00061162
Service Request Number: 24-00061162 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-02-08T02:19:16.000
Service Request Number
24-00061162
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-02-08T02:19:16.000
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-05-03T23:59:00.000
Update Date
2026-08-07T12:57:56.000
Closed Date
2024-02-16T18:15:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DlrnAAC
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
24-00057726
Service Request Number: 24-00057726 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2024-02-06T14:28:16.000
Service Request Number
24-00057726
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2024-02-06T14:28:16.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-10T00:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-02-08T17:34:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007CysrAAC
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
24-00057716
Service Request Number: 24-00057716 • Address: 10114 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-02-06T14:26:09.000
Service Request Number
24-00057716
Address
10114 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-02-06T14:26:09.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-10T00:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-02-08T17:31:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007CzqQAAS
Lat Location
(32.92993948502428500,-96.71071923812674000)
City Council District
10
24-00057485
Service Request Number: 24-00057485 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-02-06T12:56:54.000
Service Request Number
24-00057485
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-02-06T12:56:54.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-08T00:59:00.000
Update Date
2024-02-08T02:19:52.000
Closed Date
2024-02-08T02:19:52.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007Cw3KAAS
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
24-00054160
Service Request Number: 24-00054160 • Address: 13315 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2024-02-04T15:22:05.000
Service Request Number
24-00054160
Address
13315 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2024-02-04T15:22:05.000
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Status
Closed
Overall Service Request Due Date
2024-02-06T00:59:00.000
Update Date
2024-02-04T15:22:06.000
Closed Date
2024-02-04T15:22:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007C8XFAA0
Lat Location
(32.93030313848305000,-96.71225771037493000)
City Council District
10
24-00052067
Service Request Number: 24-00052067 • Address: 10271 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2024-02-02T13:18:51.000
Service Request Number
24-00052067
Address
10271 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2024-02-02T13:18:51.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-07T18:59:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-02-05T18:07:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007BWxtAAG
Lat Location
(32.92771569873050000,-96.70694574755300000)
City Council District
10
24-00050196
Service Request Number: 24-00050196 • Address: 10320 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-02-01T14:33:34.000
Service Request Number
24-00050196
Address
10320 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-02-01T14:33:34.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-02-21T16:53:37.000
Closed Date
2024-02-21T16:53:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007B3WiAAK
Lat Location
(32.91765471586562000,-96.70767479191447000)
City Council District
10
24-00045754
Service Request Number: 24-00045754 • Address: 10208 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2024-01-30T15:08:50.000
Service Request Number
24-00045754
Address
10208 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2024-01-30T15:08:50.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-01T18:59:00.000
Update Date
2024-01-31T10:50:09.000
Closed Date
2024-01-31T10:50:09.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000079xX8AAI
Lat Location
(32.92915159484660000,-96.70894800181684000)
City Council District
10
24-00029756
Service Request Number: 24-00029756 • Address: 10140 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2024-01-21T11:58:54.000
Service Request Number
24-00029756
Address
10140 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2024-01-21T11:58:54.000
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-02-02T18:59:00.000
Update Date
2024-01-23T09:24:59.000
Closed Date
2024-01-23T09:24:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z00000766fuAAA
Lat Location
(32.92993574744184000,-96.70969605091571000)
City Council District
10
24-00029588
Service Request Number: 24-00029588 • Address: 12936 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-01-21T01:24:02.000
Service Request Number
24-00029588
Address
12936 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-01-21T01:24:02.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-02-20T18:59:00.000
Update Date
2024-02-07T19:03:39.000
Closed Date
2024-02-07T19:03:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z00000762AvAAI
Lat Location
(32.92529753094942000,-96.70905359169105000)
City Council District
10
24-00028028
Service Request Number: 24-00028028 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-19T14:54:54.000
Service Request Number
24-00028028
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-19T14:54:54.000
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-05T00:59:00.000
Update Date
2024-02-22T18:45:29.000
Closed Date
2024-02-22T18:45:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000075a0iAAA
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
24-00027707
Service Request Number: 24-00027707 • Address: 10333 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-19T12:50:04.000
Service Request Number
24-00027707
Address
10333 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-19T12:50:04.000
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Status
Closed (Transferred)
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-02-03T00:59:00.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2024-01-19T12:58:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000075YTQAA2
Lat Location
(32.91782963515243000,-96.70734682039401000)
City Council District
10
24-00026719
Service Request Number: 24-00026719 • Address: 10333 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-18T20:36:07.000
Service Request Number
24-00026719
Address
10333 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-18T20:36:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-19T12:58:51.000
Closed Date
2024-01-19T12:58:50.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z0000075KDRAA2
Lat Location
(32.91782963515243000,-96.70734682039401000)
City Council District
10
24-00020925
Service Request Number: 24-00020925 • Address: 12910 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-01-15T13:26:56.000
Service Request Number
24-00020925
Address
12910 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-01-15T13:26:56.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-19T13:18:10.000
Closed Date
2024-01-19T13:18:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000073dUsAAI
Lat Location
(32.92414714818693000,-96.71107421119581000)
City Council District
10
24-00020920
Service Request Number: 24-00020920 • Address: 12910 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-01-15T13:25:19.000
Service Request Number
24-00020920
Address
12910 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-01-15T13:25:19.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-19T13:18:10.000
Closed Date
2024-01-19T13:18:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000073e07AAA
Lat Location
(32.92414714818693000,-96.71107421119581000)
City Council District
10
24-00020917
Service Request Number: 24-00020917 • Address: 12910 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-01-15T13:24:43.000
Service Request Number
24-00020917
Address
12910 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-01-15T13:24:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-19T13:18:12.000
Closed Date
2024-01-19T13:18:05.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000073edAAAQ
Lat Location
(32.92414714818693000,-96.71107421119581000)
City Council District
10
24-00016901
Service Request Number: 24-00016901 • Address: 10109 RITA RD, DALLAS, TX, 75243 • Created Date: 2024-01-11T20:17:13.000
Service Request Number
24-00016901
Address
10109 RITA RD, DALLAS, TX, 75243
Created Date
2024-01-11T20:17:13.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-29T18:59:00.000
Update Date
2024-01-12T11:13:31.000
Closed Date
2024-01-12T11:13:31.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000072Xk2AAE
Lat Location
(32.92238166792328000,-96.71078660401207000)
City Council District
10
24-00014280
Service Request Number: 24-00014280 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2024-01-10T16:00:07.000
Service Request Number
24-00014280
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2024-01-10T16:00:07.000
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2024-04-05T23:59:00.000
Update Date
2024-04-09T07:48:20.000
Closed Date
2024-04-09T07:48:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000071rftAAA
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
24-00013499
Service Request Number: 24-00013499 • Address: 13305 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-01-10T11:51:51.000
Service Request Number
24-00013499
Address
13305 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-01-10T11:51:51.000
Department
Transportation and Public Works Department
Service Request Type
Utility Cut/Routine - PBW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-19T00:59:00.000
Update Date
2026-08-07T14:38:19.000
Closed Date
2024-02-20T11:09:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000071ghdAAA
Lat Location
(32.92858248888125000,-96.70931115672984000)
City Council District
10
24-00012640
Service Request Number: 24-00012640 • Address: 13305 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-01-09T20:16:56.000
Service Request Number
24-00012640
Address
13305 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-01-09T20:16:56.000
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-04-04T23:59:00.000
Update Date
2026-08-07T12:57:56.000
Closed Date
2024-01-12T15:31:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000071VrnAAE
Lat Location
(32.92858248888125000,-96.70931115672984000)
City Council District
10
24-00010064
Service Request Number: 24-00010064 • Address: 13305 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-01-08T15:18:07.000
Service Request Number
24-00010064
Address
13305 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-01-08T15:18:07.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-09T18:59:00.000
Update Date
2024-01-09T20:17:26.000
Closed Date
2024-01-09T20:17:26.000
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000070oXFAAY
Lat Location
(32.92858248888125000,-96.70931115672984000)
City Council District
10
24-00006717
Service Request Number: 24-00006717 • Address: 10320 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-05T14:19:53.000
Service Request Number
24-00006717
Address
10320 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-05T14:19:53.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-02-05T00:59:00.000
Update Date
2024-01-09T11:45:20.000
Closed Date
2024-01-09T11:45:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006zqFIAAY
Lat Location
(32.91765471586562000,-96.70767479191447000)
City Council District
10
24-00006686
Service Request Number: 24-00006686 • Address: 10300 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-05T14:06:01.000
Service Request Number
24-00006686
Address
10300 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-05T14:06:01.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-04-02T23:59:00.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2024-04-02T10:12:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006zoWsAAI
Lat Location
(32.91774466176109000,-96.70796181967732000)
City Council District
10
24-00003529
Service Request Number: 24-00003529 • Address: 13332 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2024-01-03T17:24:48.000
Service Request Number
24-00003529
Address
13332 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2024-01-03T17:24:48.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-18T18:59:00.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-01-10T08:36:08.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006yrclAAA
Lat Location
(32.92899410237405500,-96.70905104172004000)
City Council District
10
24-00003482
Service Request Number: 24-00003482 • Address: 10127 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-01-03T17:07:22.000
Service Request Number
24-00003482
Address
10127 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2024-01-03T17:07:22.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-19T00:59:00.000
Update Date
2024-01-04T09:44:52.000
Closed Date
2024-01-04T09:44:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006yqndAAA
Lat Location
(32.92858000757918000,-96.71132825098341000)
City Council District
10
24-00001306
Service Request Number: 24-00001306 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-02T13:54:14.000
Service Request Number
24-00001306
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-02T13:54:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-03T18:58:56.000
Closed Date
2024-01-03T18:58:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006y88KAAQ
Lat Location
(32.91762986000042000,-96.70761106199035000)
City Council District
10
24-00001296
Service Request Number: 24-00001296 • Address: 10320 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2024-01-02T13:49:24.000
Service Request Number
24-00001296
Address
10320 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2024-01-02T13:49:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-03T18:56:03.000
Closed Date
2024-01-03T18:56:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006yB0xAAE
Lat Location
(32.91765471586562000,-96.70767479191447000)
City Council District
10
24-00000726
Service Request Number: 24-00000726 • Address: 10127 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2024-01-02T10:21:03.000
Service Request Number
24-00000726
Address
10127 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2024-01-02T10:21:03.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-03T18:47:11.000
Closed Date
2024-01-03T18:47:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006xx4wAAA
Lat Location
(32.92858000757918000,-96.71132825098341000)
City Council District
10
23-00582936
Service Request Number: 23-00582936 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2023-12-29T16:54:01.000
Service Request Number
23-00582936
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2023-12-29T16:54:01.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-12T12:49:28.000
Closed Date
2024-01-12T12:49:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006x1mLAAQ
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
23-00582915
Service Request Number: 23-00582915 • Address: 12603 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2023-12-29T16:44:39.000
Service Request Number
23-00582915
Address
12603 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2023-12-29T16:44:39.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-03T18:52:37.000
Closed Date
2024-01-03T18:52:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006x1TdAAI
Lat Location
(32.91904843557673000,-96.70923689777970000)
City Council District
10
23-00582680
Service Request Number: 23-00582680 • Address: 10326 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2023-12-29T14:53:56.000
Service Request Number
23-00582680
Address
10326 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2023-12-29T14:53:56.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-12T17:36:07.000
Closed Date
2024-01-12T17:36:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006wxLEAAY
Lat Location
(32.91761743205553600,-96.70757919704171000)
City Council District
10
23-00582551
Service Request Number: 23-00582551 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2023-12-29T13:23:43.000
Service Request Number
23-00582551
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2023-12-29T13:23:43.000
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-01-11T00:59:00.000
Update Date
2024-01-03T11:04:54.000
Closed Date
2024-01-03T11:04:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wuBlAAI
Lat Location
(32.92620449420202500,-96.71165058238647000)
City Council District
10
23-00581640
Service Request Number: 23-00581640 • Address: BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2023-12-28T18:36:10.000
Service Request Number
23-00581640
Address
BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243
Created Date
2023-12-28T18:36:10.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-26T23:59:00.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2024-10-25T12:15:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wc6yAAA
Lat Location
(32.91788476235666000,-96.70796651550991000)
City Council District
10
23-00581634
Service Request Number: 23-00581634 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2023-12-28T18:31:47.000
Service Request Number
23-00581634
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2023-12-28T18:31:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2024-01-12T17:24:06.000
Closed Date
2024-01-12T17:24:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006waA4AAI
Lat Location
(32.91762986000042000,-96.70761106199035000)
City Council District
10
23-00581623
Service Request Number: 23-00581623 • Address: 10320 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2023-12-28T18:28:28.000
Service Request Number
23-00581623
Address
10320 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2023-12-28T18:28:28.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2023-12-29T17:06:41.000
Closed Date
2023-12-29T17:06:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006waDfAAI
Lat Location
(32.91765471586562000,-96.70767479191447000)
City Council District
10
23-00580934
Service Request Number: 23-00580934 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2023-12-28T13:24:15.000
Service Request Number
23-00580934
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2023-12-28T13:24:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2023-12-29T16:36:22.000
Closed Date
2023-12-29T16:36:21.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006wPviAAE
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
23-00578611
Service Request Number: 23-00578611 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2023-12-24T20:49:04.000
Service Request Number
23-00578611
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2023-12-24T20:49:04.000
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - PBW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-09T18:59:00.000
Update Date
2026-08-07T13:23:05.000
Closed Date
2023-12-27T08:43:05.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006vnaFAAQ
Lat Location
(32.92620449420202500,-96.71165058238647000)
City Council District
10
23-00568998
Service Request Number: 23-00568998 • Address: 10015 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2023-12-18T15:58:53.000
Service Request Number
23-00568998
Address
10015 LAWLER RD, DALLAS, TX, 75243
Created Date
2023-12-18T15:58:53.000
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-01-03T18:59:00.000
Update Date
2024-01-02T08:16:38.000
Closed Date
2024-01-02T08:16:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006sklUAAQ
Lat Location
(32.92407844105943000,-96.71124363380900000)
City Council District
10
23-00557600
Service Request Number: 23-00557600 • Address: 10204 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2023-12-09T16:23:43.000
Service Request Number
23-00557600
Address
10204 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2023-12-09T16:23:43.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2023-12-12T18:00:01.000
Closed Date
2023-12-12T17:59:59.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006pGmsAAE
Lat Location
(32.92915176546502000,-96.70906999130268000)
City Council District
10
23-00556592
Service Request Number: 23-00556592 • Address: 10114 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2023-12-08T15:28:40.000
Service Request Number
23-00556592
Address
10114 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2023-12-08T15:28:40.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-23T00:59:00.000
Update Date
2023-12-26T08:39:18.000
Closed Date
2023-12-26T08:39:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006oyGRAAY
Lat Location
(32.92745858630529000,-96.71121955275031000)
City Council District
10
23-00560706
Service Request Number: 23-00560706 • Address: 10018 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2023-12-08T10:32:56.000
Service Request Number
23-00560706
Address
10018 LAWLER RD, DALLAS, TX, 75243
Created Date
2023-12-08T10:32:56.000
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2024-02-15T00:59:00.000
Update Date
2026-08-07T13:04:30.000
Closed Date
2023-12-12T12:06:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006qDuNAAU
Lat Location
(32.92380299922430000,-96.71118194382880000)
City Council District
10
23-00555364
Service Request Number: 23-00555364 • Address: 10206 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2023-12-07T17:16:10.000
Service Request Number
23-00555364
Address
10206 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2023-12-07T17:16:10.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-11T00:59:00.000
Update Date
2023-12-08T00:44:01.000
Closed Date
2023-12-08T00:44:01.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006oXtmAAE
Lat Location
(32.92744847510036000,-96.70864467165086000)
City Council District
10
23-00554199
Service Request Number: 23-00554199 • Address: 10039 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2023-12-07T09:57:45.000
Service Request Number
23-00554199
Address
10039 LAWLER RD, DALLAS, TX, 75243
Created Date
2023-12-07T09:57:45.000
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2024-02-14T00:59:00.000
Update Date
2026-08-07T13:04:30.000
Closed Date
2024-02-02T17:06:41.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006oHi1AAE
Lat Location
(32.92407191982507400,-96.71061024226667000)
City Council District
10
23-00553903
Service Request Number: 23-00553903 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2023-12-06T22:46:47.000
Service Request Number
23-00553903
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2023-12-06T22:46:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2023-12-13T16:55:24.000
Closed Date
2023-12-13T16:55:23.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006oACmAAM
Lat Location
(32.93018677904087000,-96.70935759863735000)
City Council District
10
23-00551159
Service Request Number: 23-00551159 • Address: 13400 BUCKTHORNE CIR, DALLAS, TX, 75243 • Created Date: 2023-12-05T13:47:17.000
Service Request Number
23-00551159
Address
13400 BUCKTHORNE CIR, DALLAS, TX, 75243
Created Date
2023-12-05T13:47:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2023-12-09T18:01:00.000
Closed Date
2023-12-09T18:00:59.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000006nOerAAE
Lat Location
(32.93017070652087000,-96.70604640196746000)
City Council District
10
23-00540383
Service Request Number: 23-00540383 • Address: 13308 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2023-11-28T10:02:00.000
Service Request Number
23-00540383
Address
13308 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2023-11-28T10:02:00.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-13T00:59:00.000
Update Date
2023-11-28T11:27:40.000
Closed Date
2023-11-28T11:27:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006k98zAAA
Lat Location
(32.93031167875174000,-96.71192887251532000)
City Council District
10
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