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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00179581
Service Request Number: 23-00179581 • Address: 107 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
23-00179581
Address
107 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Guardrail Repair - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-04T23:59:00.000
Status
Closed
Created Date
2023-04-20T12:38:50.000
Update Date
2026-08-07T13:20:03.000
Closed Date
2023-04-24T06:58:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005U91RAAS
Lat Location
(32.77536607734979000,-96.82119874754083000)
24-00458725
Service Request Number: 24-00458725 • Address: 5606 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00458725
Address
5606 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-10-04T23:59:00.000
Status
Closed
Created Date
2024-09-21T13:07:29.000
Update Date
2024-09-23T13:10:04.000
Closed Date
2024-09-23T13:10:03.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000009lBpHAAU
Lat Location
(32.78990241136158000,-96.74619108832400000)
26-00318141
Service Request Number: 26-00318141 • Address: 6914 ALTAIRE AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00318141
Address
6914 ALTAIRE AVE, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-23T23:59:00.000
Status
Closed
Created Date
2026-07-20T10:19:33.000
Update Date
2026-07-24T15:50:13.000
Closed Date
2026-07-22T15:49:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023iTwPAAU
Lat Location
(32.66455501664094000,-96.82114321792623000)
22-00053350
Service Request Number: 22-00053350 • Address: 6909 MEADOWBRIAR LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00053350
Address
6909 MEADOWBRIAR LN, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-16T00:59:00.000
Status
Closed
Created Date
2022-02-11T09:48:24.000
Update Date
2023-06-08T23:33:11.000
Closed Date
2022-02-11T10:30:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001N7NBAA0
Lat Location
(32.89170609838944000,-96.78634570527268000)
23-00140734
Service Request Number: 23-00140734 • Address: 511 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
23-00140734
Address
511 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-03-10T16:27:02.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-03-29T10:16:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005NHW1AAO
Lat Location
(32.78375352263548000,-96.80064920569829000)
23-00323614
Service Request Number: 23-00323614 • Address: 3050 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00323614
Address
3050 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-21T23:59:00.000
Status
Closed
Created Date
2023-07-14T16:43:45.000
Update Date
2023-07-20T14:13:07.000
Closed Date
2023-07-20T14:13:07.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005vRqvAAE
Lat Location
(32.72620772622729000,-96.87112836271562000)
26-00200361
Service Request Number: 26-00200361 • Address: 5623 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00200361
Address
5623 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-13T23:59:00.000
Status
Closed
Created Date
2026-05-11T09:29:40.000
Update Date
2026-05-12T13:47:41.000
Closed Date
2026-05-12T13:47:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001o8wPiAAI
Lat Location
(32.82040054448438600,-96.77180018678516000)
21-00831019
Service Request Number: 21-00831019 • Address: 3500 NORWICH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00831019
Address
3500 NORWICH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-09T11:54:51.000
Update Date
2023-06-09T00:30:42.000
Closed Date
2021-09-20T13:40:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000qvi8GAAQ
Lat Location
(32.78387427557705000,-96.88240474488157000)
21-00270813
Service Request Number: 21-00270813 • Address: 10844 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00270813
Address
10844 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T12:26:37.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2021-03-26T11:59:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jD234AAC
Lat Location
(32.87635815122660400,-96.88421240978076000)
24-00425136
Service Request Number: 24-00425136 • Address: 5414 URSULA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00425136
Address
5414 URSULA LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-02T23:59:00.000
Status
Closed
Created Date
2024-09-01T16:10:57.000
Update Date
2024-09-01T17:29:46.000
Closed Date
2024-09-01T17:29:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006tvOnAAI
Lat Location
(32.89098877957320000,-96.81499598055570000)
22-00292245
Service Request Number: 22-00292245 • Address: 7226 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00292245
Address
7226 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-08-01T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:41:24.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T05:51:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qeVyAAI
Lat Location
(32.99369894046856000,-96.77930215765844000)
23-00201843
Service Request Number: 23-00201843 • Address: 9422 CLEARWATER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00201843
Address
9422 CLEARWATER DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-05T15:20:56.000
Update Date
2024-02-21T00:00:25.000
Closed Date
2023-10-05T15:09:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005ZPw1AAG
Lat Location
(32.90406092278144000,-96.75094866175425000)
20-00996088
Service Request Number: 20-00996088 • Address: 2806 MODESTO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00996088
Address
2806 MODESTO DR, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-10-05T09:08:24.000
Update Date
2023-06-09T04:01:38.000
Closed Date
2020-10-07T09:06:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZlQzYAAV
Lat Location
(32.75931139371859000,-96.69187967935684000)
24-00519252
Service Request Number: 24-00519252 • Address: 4846 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00519252
Address
4846 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-27T18:59:00.000
Status
Closed
Created Date
2024-10-25T17:16:58.000
Update Date
2024-11-07T18:37:44.000
Closed Date
2024-11-06T21:40:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FnkM4AAJ
Lat Location
(32.80054579629711000,-96.77137396466293000)
24-00261644
Service Request Number: 24-00261644 • Address: 3010 MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00261644
Address
3010 MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-06-05T18:59:00.000
Status
Closed
Created Date
2024-06-01T18:51:18.000
Update Date
2024-06-03T13:15:20.000
Closed Date
2024-06-03T13:15:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007z1gDAAQ
Lat Location
(32.83650663496532500,-96.66454921272610000)
26-00206228
Service Request Number: 26-00206228 • Address: 7110 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00206228
Address
7110 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-13T20:46:25.000
Update Date
2026-05-15T11:04:17.000
Closed Date
2026-05-15T11:04:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001orRG5AAM
Lat Location
(32.81121688855828500,-96.73562833789930000)
21-00331238
Service Request Number: 21-00331238 • Address: MCKINNEY AVE & N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00331238
Address
MCKINNEY AVE & N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:28:53.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2021-04-14T08:22:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000jyTYCAA2
Lat Location
(32.78933314844242400,-96.80401402690615000)
26-00095191
Service Request Number: 26-00095191 • Address: 12500 TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00095191
Address
12500 TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:36:50.000
Update Date
2026-03-09T16:50:02.000
Closed Date
2026-03-09T16:50:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001agknZAAQ
Lat Location
(32.90918571534733400,-96.75854003072140000)
21-00442820
Service Request Number: 21-00442820 • Address: 2222 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00442820
Address
2222 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:53:13.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-20T10:53:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6UTAA0
Lat Location
(32.72122724153745600,-96.82033208471210000)
26-00094905
Service Request Number: 26-00094905 • Address: 9842 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00094905
Address
9842 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:59:36.000
Update Date
2026-03-09T14:59:56.000
Closed Date
2026-03-09T14:59:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001add2iAAA
Lat Location
(32.88190777020131000,-96.71765464696112000)
26-00118284
Service Request Number: 26-00118284 • Address: 1703 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00118284
Address
1703 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-23T16:25:54.000
Update Date
2026-03-25T12:17:30.000
Closed Date
2026-03-25T12:17:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dVdhHAAS
Lat Location
(32.71586341208184500,-96.84871963778798000)
26-00293224
Service Request Number: 26-00293224 • Address: 1708 NINA DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
26-00293224
Address
1708 NINA DR, DALLAS, TX, 75051
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-07-04T07:38:02.000
Update Date
2026-07-04T11:35:31.000
Closed Date
2026-07-04T11:35:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000020I5LEAA0
Lat Location
(32.72232211271282400,-96.97469131488809000)
24-00443415
Service Request Number: 24-00443415 • Address: 3714 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00443415
Address
3714 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-12T12:12:48.000
Update Date
2026-02-06T11:03:04.000
Closed Date
2026-02-06T10:17:23.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000008St3NAAS
Lat Location
(32.69826643238412000,-96.84278635743658000)
26-00094022
Service Request Number: 26-00094022 • Address: 4817 ALAN DALE LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00094022
Address
4817 ALAN DALE LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-09T09:57:23.000
Update Date
2026-03-09T10:00:56.000
Closed Date
2026-03-09T10:00:54.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aXSBbAAO
Lat Location
(32.85875539606682000,-96.82947052070183000)
25-00441948
Service Request Number: 25-00441948 • Address: 7011 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00441948
Address
7011 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-11T16:05:39.000
Update Date
2025-09-30T16:20:21.000
Closed Date
2025-09-30T15:34:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010nFexAAE
Lat Location
(32.81192398243403000,-96.73809433757557000)
23-00417865
Service Request Number: 23-00417865 • Address: 4806 HUEY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00417865
Address
4806 HUEY ST, DALLAS, TX, 75210
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-13T23:59:00.000
Status
Closed
Created Date
2023-09-07T16:03:37.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-09-08T14:28:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006FcVgAAK
Lat Location
(32.76261610427160000,-96.74360110610450000)
24-00521623
Service Request Number: 24-00521623 • Address: 2273 CLYDE LN, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00521623
Address
2273 CLYDE LN, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-30T18:59:00.000
Status
Closed
Created Date
2024-10-28T09:56:08.000
Update Date
2024-10-28T11:13:40.000
Closed Date
2024-10-28T11:13:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000G3aXCAAZ
Lat Location
(32.79665761097804000,-96.79649561157768000)
24-00492093
Service Request Number: 24-00492093 • Address: 5211 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00492093
Address
5211 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T07:59:15.000
Update Date
2024-10-15T16:17:45.000
Closed Date
2024-10-15T16:17:45.000
Outcome
Service Complete
Priority
Standard
Method Received Description
311-App
Unique Key
500cs00000Cws7ZAAR
Lat Location
(32.74491218080335000,-96.75963479394434000)
26-00076050
Service Request Number: 26-00076050 • Address: 4641 KUSHLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00076050
Address
4641 KUSHLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T14:51:26.000
Update Date
2026-03-09T22:19:45.000
Closed Date
2026-03-09T22:19:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YIEy5AAH
Lat Location
(32.68638058270276000,-96.80756920613021000)
25-00502820
Service Request Number: 25-00502820 • Address: 1212 OAK PARK DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00502820
Address
1212 OAK PARK DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-10-22T23:59:00.000
Status
Closed
Created Date
2025-10-17T07:15:41.000
Update Date
2025-10-23T17:01:43.000
Closed Date
2025-10-23T17:01:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000016ypF1AAI
Lat Location
(32.68870821843297000,-96.84342000685386000)
26-00346484
Service Request Number: 26-00346484 • Address: 8440 HIGH BRUSH DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00346484
Address
8440 HIGH BRUSH DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-05T15:25:47.000
Update Date
2026-08-08T07:03:15.000
Closed Date
2026-08-06T07:02:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027dXofAAE
Lat Location
(32.64913682937251600,-96.97095074541946000)
25-00197976
Service Request Number: 25-00197976 • Address: 4123 FUREY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00197976
Address
4123 FUREY ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-05-01T23:59:00.000
Status
Closed
Created Date
2025-04-30T21:15:04.000
Update Date
2025-04-30T23:33:38.000
Closed Date
2025-04-30T23:33:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000fTBQHAA4
Lat Location
(32.79167272894111000,-96.87735332004642000)
26-00086345
Service Request Number: 26-00086345 • Address: 7000 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00086345
Address
7000 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-18T23:59:00.000
Status
Closed
Created Date
2026-03-04T09:59:53.000
Update Date
2026-03-09T11:58:31.000
Closed Date
2026-03-09T11:58:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00001Zc16VAAR
Lat Location
(32.76323228479083000,-96.70060597592631000)
22-00253143
Service Request Number: 22-00253143 • Address: 8135 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00253143
Address
8135 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-06-27T23:59:00.000
Status
Closed
Created Date
2022-06-15T12:38:14.000
Update Date
2023-06-08T23:19:15.000
Closed Date
2022-07-06T11:02:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002TANlAAO
Lat Location
(32.98357860994181600,-96.76255890642375000)
26-00174877
Service Request Number: 26-00174877 • Address: 1110 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00174877
Address
1110 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-25T16:16:24.000
Update Date
2026-05-15T14:53:16.000
Closed Date
2026-05-15T14:53:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001kgixhAAA
Lat Location
(32.73105666283654000,-96.68269696834200000)
26-00399802
Service Request Number: 26-00399802 • Address: 8707 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00399802
Address
8707 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-12-08T00:59:00.000
Status
Closed
Created Date
2026-09-08T23:16:18.000
Update Date
2026-09-14T05:40:25.000
Closed Date
2026-09-14T05:40:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002FzVgLAAV
Lat Location
(32.77812030089457000,-96.67193203864055000)
26-00149962
Service Request Number: 26-00149962 • Address: 1402 MOUNTAIN LAKE RD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00149962
Address
1402 MOUNTAIN LAKE RD, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T17:54:47.000
Update Date
2026-04-14T10:57:16.000
Closed Date
2026-04-14T10:57:02.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hLK45AAG
Lat Location
(32.72124714446220400,-96.84466276749482000)
24-00492084
Service Request Number: 24-00492084 • Address: 7145 SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00492084
Address
7145 SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T07:52:12.000
Update Date
2024-10-11T10:35:17.000
Closed Date
2024-10-11T10:35:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cwl1FAAR
Lat Location
(32.63510094190162000,-96.94659401635161000)
26-00095072
Service Request Number: 26-00095072 • Address: 9416 SILVER FALLS BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095072
Address
9416 SILVER FALLS BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-03-09T15:56:19.000
Update Date
2026-03-09T16:04:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ag4I8AAI
Lat Location
(32.70409975088220000,-96.66111386343717000)
22-00137733
Service Request Number: 22-00137733 • Address: 2401 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00137733
Address
2401 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-04-09T17:05:27.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-11T07:20:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001n0qlAAA
Lat Location
(32.77941589452305000,-96.86075515271791000)
24-00355350
Service Request Number: 24-00355350 • Address: 9666 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00355350
Address
9666 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-07-15T12:45:21.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-07-23T09:23:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000001uU7lAAE
Lat Location
(32.86594406998383000,-96.86326802338658000)
23-00289762
Service Request Number: 23-00289762 • Address: 2727 COOMBSVILLE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00289762
Address
2727 COOMBSVILLE AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-27T10:31:31.000
Status
Closed
Created Date
2023-06-26T10:31:39.000
Update Date
2023-06-26T10:55:13.000
Closed Date
2023-06-26T10:49:30.000
Outcome
Duplicate Request
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005ogX2AAI
Lat Location
(32.77578284021054600,-96.85761164907086000)
22-00173023
Service Request Number: 22-00173023 • Address: 2520 CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
22-00173023
Address
2520 CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-02T01:14:09.000
Update Date
2023-06-08T23:03:30.000
Closed Date
2022-05-02T01:17:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z00000227YBAAY
Lat Location
(32.79865769144165000,-96.80520848702370000)
22-00498868
Service Request Number: 22-00498868 • Address: 2968 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00498868
Address
2968 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
Business Days
Overall Service Request Due Date
2022-12-24T00:59:00.000
Status
Closed
Created Date
2022-11-16T11:25:49.000
Update Date
2023-06-08T01:55:48.000
Closed Date
2022-11-19T12:34:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000049y2mAAA
Lat Location
(32.90937715616070000,-96.87769026334387000)
26-00078913
Service Request Number: 26-00078913 • Address: 5619 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00078913
Address
5619 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T23:23:59.000
Update Date
2026-03-09T15:14:15.000
Closed Date
2026-03-09T15:14:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YcjUgAAJ
Lat Location
(32.81744685056786000,-96.77195750655773000)
26-00437497
Service Request Number: 26-00437497 • Address: 210 BRODIE ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00437497
Address
210 BRODIE ST, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
New
Created Date
2026-10-02T19:54:26.000
Update Date
2026-10-02T19:54:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002M19pxAAB
Lat Location
(32.70820429381859000,-96.82492476457747000)
20-01042722
Service Request Number: 20-01042722 • Address: N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01042722
Address
N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-19T07:57:12.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2020-10-19T08:20:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000aTs6YAAS
Lat Location
(32.78107369620662000,-96.80469831400902000)
26-00086797
Service Request Number: 26-00086797 • Address: 2634 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00086797
Address
2634 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T12:16:36.000
Update Date
2026-03-09T10:12:16.000
Closed Date
2026-03-09T10:12:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZfmqPAAR
Lat Location
(32.78422557329679000,-96.78517086512637000)
24-00176818
Service Request Number: 24-00176818 • Address: 3037 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00176818
Address
3037 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-17T14:30:26.000
Update Date
2024-04-29T14:58:51.000
Closed Date
2024-04-29T14:58:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007hEqRAAU
Lat Location
(32.65335326349275400,-96.77274047528743000)
22-00275255
Service Request Number: 22-00275255 • Address: 3362 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00275255
Address
3362 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-02T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:04:28.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:14:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jnJ4AAI
Lat Location
(32.90945992566637000,-96.86632792812757000)
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