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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-00442919
Service Request Number: 21-00442919 • Address: 2532 PLAZA BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00442919
Address
2532 PLAZA BLVD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T15:04:28.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-08-25T08:30:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6zMAAS
Lat Location
(32.65427043312097000,-96.78083099195132000)
23-00193813
Service Request Number: 23-00193813 • Address: 2638 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00193813
Address
2638 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-12T23:59:00.000
Status
Closed
Created Date
2023-04-28T12:56:36.000
Update Date
2023-06-07T00:57:00.000
Closed Date
2023-05-13T15:18:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005Wz11AAC
Lat Location
(32.75409287088113000,-96.75516024029320000)
23-00496098
Service Request Number: 23-00496098 • Address: 2350 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
23-00496098
Address
2350 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Utility Cut/Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-28T23:59:00.000
Status
Closed
Created Date
2023-10-27T11:37:32.000
Update Date
2026-08-07T14:37:56.000
Closed Date
2023-10-27T13:59:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006YPx0AAG
Lat Location
(32.89551036601236000,-96.90022582591824000)
24-00343935
Service Request Number: 24-00343935 • Address: 1009 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00343935
Address
1009 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-19T18:59:00.000
Status
Closed
Created Date
2024-07-16T12:49:12.000
Update Date
2024-07-18T16:48:30.000
Closed Date
2024-07-18T16:48:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000001P2inAAC
Lat Location
(32.74010505675232000,-96.80914149681770000)
21-00266909
Service Request Number: 21-00266909 • Address: 5858 FOREST HAVEN TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00266909
Address
5858 FOREST HAVEN TRL, DALLAS, TX, 75232
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:26:49.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T17:26:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000jCgmPAAS
Lat Location
(32.67620987256057000,-96.83258155919205000)
26-00093518
Service Request Number: 26-00093518 • Address: 11232 CINDERELLA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00093518
Address
11232 CINDERELLA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:08:18.000
Update Date
2026-03-09T14:13:22.000
Closed Date
2026-03-09T14:13:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aTBfaAAG
Lat Location
(32.90144075542471000,-96.83945376615566000)
24-00301010
Service Request Number: 24-00301010 • Address: 5122 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00301010
Address
5122 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-21T11:00:44.000
Update Date
2024-06-21T17:32:00.000
Closed Date
2024-06-21T17:31:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000087PR9AAM
Lat Location
(32.81670686189418000,-96.78374157143071000)
26-00080477
Service Request Number: 26-00080477 • Address: 2403 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00080477
Address
2403 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T21:30:18.000
Update Date
2026-03-09T12:55:12.000
Closed Date
2026-03-09T12:09:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ypo6pAAB
Lat Location
(32.81120008131297500,-96.78230818451591000)
25-00563528
Service Request Number: 25-00563528 • Address: 9220 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00563528
Address
9220 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-13T00:59:00.000
Status
Closed
Created Date
2025-11-26T15:12:43.000
Update Date
2025-12-01T17:48:03.000
Closed Date
2025-12-01T17:47:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001GaWPUAA3
Lat Location
(32.90253784029351000,-96.71476975618023000)
26-00209583
Service Request Number: 26-00209583 • Address: 8238 WILLOUGHBY BLVD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00209583
Address
8238 WILLOUGHBY BLVD, DALLAS, TX, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:53:15.000
Update Date
2026-05-15T16:12:36.000
Closed Date
2026-05-15T16:12:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHVCoAAO
Lat Location
(32.64722478355428600,-96.82919673290974000)
21-00964471
Service Request Number: 21-00964471 • Address: 2830 S ERVAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00964471
Address
2830 S ERVAY ST, DALLAS, TX, 75215
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-11-17T18:06:27.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-11-29T09:39:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000uCyTeAAK
Lat Location
(32.76313778618130400,-96.77893190939878000)
26-00405248
Service Request Number: 26-00405248 • Address: CREEK CROSSING DR & RED CHUTE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00405248
Address
CREEK CROSSING DR & RED CHUTE DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-11T17:19:38.000
Update Date
2026-09-14T21:05:17.000
Closed Date
2026-09-14T21:04:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002GpCeRAAV
Lat Location
(32.67143760515149600,-96.60224991545024000)
26-00083319
Service Request Number: 26-00083319 • Address: 4208 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00083319
Address
4208 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T14:21:51.000
Update Date
2026-03-09T16:14:46.000
Closed Date
2026-03-09T16:14:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZBWMUAA5
Lat Location
(32.81598897306031000,-96.81001583747927000)
26-00325513
Service Request Number: 26-00325513 • Address: 3926 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00325513
Address
3926 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-23T16:12:16.000
Update Date
2026-07-24T09:26:55.000
Closed Date
2026-07-24T09:26:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024gunGAAQ
Lat Location
(32.78914709952475400,-96.90229225327028000)
22-00047414
Service Request Number: 22-00047414 • Address: 4612 WEDGECREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00047414
Address
4612 WEDGECREST DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-07T19:34:09.000
Update Date
2023-06-08T23:31:06.000
Closed Date
2022-02-08T10:51:57.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001LZLnAAO
Lat Location
(32.68704273371168500,-96.84558192589843000)
25-00396149
Service Request Number: 25-00396149 • Address: 4641 PRODUCTION DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00396149
Address
4641 PRODUCTION DR, DALLAS, TX, 75235
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T18:59:00.000
Status
Closed
Created Date
2025-08-16T10:11:34.000
Update Date
2025-08-19T10:14:09.000
Closed Date
2025-08-19T10:13:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wWqIEAA0
Lat Location
(32.80885850047696600,-96.82951615876559000)
21-00549970
Service Request Number: 21-00549970 • Address: 626 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00549970
Address
626 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-16T10:04:13.000
Update Date
2023-06-12T01:22:06.000
Closed Date
2021-06-24T11:31:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1aPwAAI
Lat Location
(32.75118180081965000,-96.83213654597063000)
26-00283446
Service Request Number: 26-00283446 • Address: 4351 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00283446
Address
4351 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-28T14:50:06.000
Update Date
2026-06-28T17:58:53.000
Closed Date
2026-06-28T17:58:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001yvSisAAE
Lat Location
(33.01151753566609400,-96.83665652910985000)
22-00293912
Service Request Number: 22-00293912 • Address: 1207 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00293912
Address
1207 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-15T23:59:00.000
Status
Closed
Created Date
2022-07-12T10:36:26.000
Update Date
2023-06-08T03:12:23.000
Closed Date
2022-07-13T16:37:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002rLPhAAM
Lat Location
(32.73516016382454000,-96.79389525953187000)
25-00207104
Service Request Number: 25-00207104 • Address: 8099 SCYENE CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00207104
Address
8099 SCYENE CIR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-05-05T17:59:31.000
Update Date
2025-05-06T07:35:12.000
Closed Date
2025-05-06T07:35:10.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000gAb6BAAS
Lat Location
(32.76612791297175000,-96.68282234780669000)
25-00323425
Service Request Number: 25-00323425 • Address: 5225 TORO BRAVO DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00323425
Address
5225 TORO BRAVO DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-08T23:59:00.000
Status
Closed
Created Date
2025-07-07T10:48:18.000
Update Date
2025-07-07T13:38:11.000
Closed Date
2025-07-07T13:38:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pGXInAAO
Lat Location
(32.68710156212478000,-96.91376369654208000)
25-00407221
Service Request Number: 25-00407221 • Address: 7799 KIRKLAND CT, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
25-00407221
Address
7799 KIRKLAND CT, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-26T23:59:00.000
Status
Closed
Created Date
2025-08-22T12:35:42.000
Update Date
2025-08-23T18:24:17.000
Closed Date
2025-08-23T18:24:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xXm5VAAS
Lat Location
(32.65264752104421600,-96.85788440157715000)
25-00252384
Service Request Number: 25-00252384 • Address: 5938 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00252384
Address
5938 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-05T18:59:00.000
Status
Closed
Created Date
2025-05-29T15:33:25.000
Update Date
2025-06-03T10:03:29.000
Closed Date
2025-06-03T10:03:09.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jdHNGAA2
Lat Location
(32.82780349685920000,-96.76494452898070000)
25-00138543
Service Request Number: 25-00138543 • Address: 1923 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00138543
Address
1923 ABSHIRE LN, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-28T16:42:23.000
Update Date
2025-04-02T14:20:01.000
Closed Date
2025-04-02T14:20:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000akgM6AAI
Lat Location
(32.81051463765574000,-96.68201090952844000)
24-00515463
Service Request Number: 24-00515463 • Address: 2962 MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00515463
Address
2962 MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-11-15T18:59:00.000
Status
Closed
Created Date
2024-10-23T23:07:32.000
Update Date
2024-11-18T18:00:38.000
Closed Date
2024-11-18T18:00:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FSdAgAAL
Lat Location
(32.73901583015775000,-96.74609998262247000)
26-00095417
Service Request Number: 26-00095417 • Address: 6137 FLAGSTAFF DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00095417
Address
6137 FLAGSTAFF DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:30:08.000
Update Date
2026-03-09T20:08:55.000
Closed Date
2026-03-09T20:08:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aiysrAAA
Lat Location
(32.67295821181017000,-96.75530239694038000)
26-00281326
Service Request Number: 26-00281326 • Address: 315 RED WING DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00281326
Address
315 RED WING DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-26T15:31:21.000
Update Date
2026-06-26T19:05:47.000
Closed Date
2026-06-26T19:05:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yhU4bAAE
Lat Location
(32.66365383919725000,-96.81941920863785000)
26-00293946
Service Request Number: 26-00293946 • Address: BRYAN ST & SKILES ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00293946
Address
BRYAN ST & SKILES ST, DALLAS, TX, 75204
City Council District
14
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-07-04T23:17:02.000
Update Date
2026-07-04T23:17:08.000
Closed Date
2026-07-04T23:17:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020Mc0nAAC
Lat Location
(32.79272256563886000,-96.78691233169640000)
26-00198554
Service Request Number: 26-00198554 • Address: 10350 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00198554
Address
10350 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-09T08:21:27.000
Update Date
2026-05-15T08:36:08.000
Closed Date
2026-05-15T08:35:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs00001nwE7VAAU
Lat Location
(32.88671466418513000,-96.76974411481922000)
22-00545017
Service Request Number: 22-00545017 • Address: 11917 FOREST LAKES LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00545017
Address
11917 FOREST LAKES LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T14:38:39.000
Update Date
2023-06-08T02:02:24.000
Closed Date
2022-12-20T12:11:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004U4i2AAC
Lat Location
(32.91063857566360000,-96.79646515619449000)
26-00209157
Service Request Number: 26-00209157 • Address: 2901 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00209157
Address
2901 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T12:12:01.000
Update Date
2026-05-15T13:04:25.000
Closed Date
2026-05-15T13:04:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001pDZOkAAO
Lat Location
(32.85254023064566000,-96.66571324247613000)
26-00416944
Service Request Number: 26-00416944 • Address: 5608 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00416944
Address
5608 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-19T10:31:55.000
Update Date
2026-10-02T09:56:22.000
Closed Date
2026-10-02T09:10:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002IYscBAAT
Lat Location
(32.73794060845845000,-96.75807946885747000)
26-00153221
Service Request Number: 26-00153221 • Address: 2406 CHILDS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00153221
Address
2406 CHILDS ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:08:13.000
Update Date
2026-04-14T17:50:37.000
Closed Date
2026-04-14T17:50:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hhWBRAA2
Lat Location
(32.74271915000534000,-96.79041944849287000)
25-00141539
Service Request Number: 25-00141539 • Address: 3800 GANNON LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00141539
Address
3800 GANNON LN, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-07T23:59:00.000
Status
Closed
Created Date
2025-03-31T11:18:59.000
Update Date
2025-04-02T08:46:48.000
Closed Date
2025-04-02T08:46:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ayBjuAAE
Lat Location
(32.65190313983932000,-96.88157391686491000)
26-00093391
Service Request Number: 26-00093391 • Address: 4033 HOCKADAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00093391
Address
4033 HOCKADAY DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T16:30:02.000
Update Date
2026-03-09T10:06:54.000
Closed Date
2026-03-09T10:06:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSAAVAA4
Lat Location
(32.90702444809196000,-96.84257382482502000)
25-00024822
Service Request Number: 25-00024822 • Address: 1515 YOUNG ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
25-00024822
Address
1515 YOUNG ST, DALLAS, TX, 75201
City Council District
2
Department
Library
Service Request Type
Library Concerns - LIB
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-27T18:59:00.000
Status
Closed
Created Date
2025-01-19T13:18:22.000
Update Date
2025-01-22T12:26:55.000
Closed Date
2025-01-22T12:26:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000R39QbAAJ
Lat Location
(32.77788176219837600,-96.79738623892770000)
20-01005022
Service Request Number: 20-01005022 • Address: 1442 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01005022
Address
1442 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-07T10:13:28.000
Update Date
2023-06-09T03:50:12.000
Closed Date
2020-10-21T08:17:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aRtU9AAK
Lat Location
(32.73022257424044000,-96.81138943919424000)
26-00408685
Service Request Number: 26-00408685 • Address: 4819 HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00408685
Address
4819 HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-14T14:48:00.000
Update Date
2026-10-02T11:22:44.000
Closed Date
2026-10-02T11:22:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HGD4xAAH
Lat Location
(32.70090906520649000,-96.76630203823838000)
23-00071858
Service Request Number: 23-00071858 • Address: 2730 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00071858
Address
2730 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T13:25:00.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-03-06T09:42:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005AXFhAAO
Lat Location
(32.70674511133309000,-96.77946965960284000)
22-00220507
Service Request Number: 22-00220507 • Address: 6847 LEAMEADOW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00220507
Address
6847 LEAMEADOW DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-06T23:59:00.000
Status
Closed
Created Date
2022-05-27T09:10:14.000
Update Date
2023-06-08T23:21:25.000
Closed Date
2022-06-04T16:00:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002IGSQAA4
Lat Location
(32.95424471362887000,-96.79033135989779000)
21-00695903
Service Request Number: 21-00695903 • Address: FROSTY TRL & STRAWBERRY TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00695903
Address
FROSTY TRL & STRAWBERRY TRL, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T11:08:18.000
Update Date
2026-08-07T13:32:04.000
Closed Date
2021-07-28T12:16:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000oq4sWAAQ
Lat Location
(32.66432371641193000,-96.76123250362939000)
23-00562228
Service Request Number: 23-00562228 • Address: 3855 BRANCHFIELD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00562228
Address
3855 BRANCHFIELD DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-12-14T10:20:23.000
Status
Closed
Created Date
2023-12-13T10:20:23.000
Update Date
2023-12-13T10:20:27.000
Closed Date
2023-12-13T10:20:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006qeVjAAI
Lat Location
(32.83693023693482600,-96.73212813919143000)
23-00108099
Service Request Number: 23-00108099 • Address: 423 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00108099
Address
423 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-03-16T23:59:00.000
Status
Closed
Created Date
2023-03-09T11:01:09.000
Update Date
2023-06-07T01:40:07.000
Closed Date
2023-03-10T17:17:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005HIgaAAG
Lat Location
(32.73862142524406000,-96.82914459842783000)
26-00210033
Service Request Number: 26-00210033 • Address: 3000 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00210033
Address
3000 STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T18:25:23.000
Update Date
2026-05-15T19:59:32.000
Closed Date
2026-05-15T19:59:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pKcXtAAK
Lat Location
(32.86190173484463000,-96.87510231696850000)
22-00013731
Service Request Number: 22-00013731 • Address: OAK GATE LN & ALGONQUIN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00013731
Address
OAK GATE LN & ALGONQUIN DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:35:43.000
Update Date
2023-06-08T23:28:43.000
Closed Date
2022-01-11T16:47:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vKv8XAAS
Lat Location
(32.74243601385893000,-96.65204141171924000)
26-00127422
Service Request Number: 26-00127422 • Address: 6455 MOONHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00127422
Address
6455 MOONHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-28T10:49:38.000
Update Date
2026-04-01T14:47:40.000
Closed Date
2026-04-01T14:47:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ebKbLAAU
Lat Location
(32.66145788843603000,-96.76659445053707000)
21-00916896
Service Request Number: 21-00916896 • Address: 2859 S MONTREAL AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00916896
Address
2859 S MONTREAL AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:10:13.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-28T18:18:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000solpcAAA
Lat Location
(32.71563485114869000,-96.85112787084283000)
25-00407299
Service Request Number: 25-00407299 • Address: N LAMAR ST & MCKINNEY AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
25-00407299
Address
N LAMAR ST & MCKINNEY AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-08-23T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:10:51.000
Update Date
2025-08-22T13:58:45.000
Closed Date
2025-08-22T13:58:45.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000xYHNpAAO
Lat Location
(32.78400667903557000,-96.80748467035781000)
22-00074889
Service Request Number: 22-00074889 • Address: 8220 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00074889
Address
8220 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-28T14:07:03.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:48:06.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001SlK5AAK
Lat Location
(32.89210677275987400,-96.74105524821931000)
26-00077361
Service Request Number: 26-00077361 • Address: AUDELIA RD & WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00077361
Address
AUDELIA RD & WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:52:33.000
Update Date
2026-03-04T11:43:01.000
Closed Date
2026-03-04T11:43:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YRrnLAAT
Lat Location
(32.87898660507906400,-96.71798332579735000)
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