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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00088275
Service Request Number: 26-00088275 • Address: 363 S NACHITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00088275
Address
363 S NACHITA DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T09:09:39.000
Update Date
2026-03-09T11:57:09.000
Closed Date
2026-03-09T11:56:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZrEwFAAV
Lat Location
(32.70673408637372000,-96.66504399794213000)
25-00214419
Service Request Number: 25-00214419 • Address: CROMWELL DR & AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00214419
Address
CROMWELL DR & AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-05-16T18:59:00.000
Status
Closed
Created Date
2025-05-09T09:46:39.000
Update Date
2025-05-09T13:23:38.000
Closed Date
2025-05-09T13:23:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000gkRg9AAE
Lat Location
(32.89148496609749400,-96.86237624514189000)
26-00342360
Service Request Number: 26-00342360 • Address: 1514 ELM ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00342360
Address
1514 ELM ST, DALLAS, TX, 75201
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T16:00:43.000
Update Date
2026-08-06T12:34:10.000
Closed Date
2026-08-04T12:33:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs0000271IJAAA2
Lat Location
(32.78123722647300000,-96.79953635936349000)
22-00168806
Service Request Number: 22-00168806 • Address: 1151 N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
22-00168806
Address
1151 N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-05-01T23:59:00.000
Status
Closed
Created Date
2022-04-28T14:00:26.000
Update Date
2023-06-08T23:02:36.000
Closed Date
2022-04-28T14:19:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001zk9AAAQ
Lat Location
(32.75517932255727500,-96.91163060322494000)
22-00556896
Service Request Number: 22-00556896 • Address: 2843 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00556896
Address
2843 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:45:25.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T18:01:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z4jlAAC
Lat Location
(32.73930840371733000,-96.86732875008917000)
21-00641175
Service Request Number: 21-00641175 • Address: 4600 HEATHERBROOK DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00641175
Address
4600 HEATHERBROOK DR, DALLAS, TX, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:16:25.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-12T20:52:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zgNAAQ
Lat Location
(32.91686667934250500,-96.82948935914806000)
26-00412390
Service Request Number: 26-00412390 • Address: 4024 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00412390
Address
4024 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-10-30T23:59:00.000
Status
Closed
Created Date
2026-09-16T14:29:19.000
Update Date
2026-09-16T14:37:00.000
Closed Date
2026-09-16T14:36:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HswgvAAB
Lat Location
(32.79941249208534000,-96.78413850281065000)
23-00150151
Service Request Number: 23-00150151 • Address: 2015 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
23-00150151
Address
2015 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Planning & Development Department
Service Request Type
Building Permits Violation - DEV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-18T23:59:00.000
Status
Closed
Created Date
2023-04-04T09:19:45.000
Update Date
2023-06-07T01:38:19.000
Closed Date
2023-04-04T15:43:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005P2t9AAC
Lat Location
(32.80787591252375000,-96.78008173047354000)
24-00561496
Service Request Number: 24-00561496 • Address: N BISHOP AVE & W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00561496
Address
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-11-28T00:59:00.000
Status
Closed
Created Date
2024-11-21T11:03:35.000
Update Date
2024-11-22T09:43:59.000
Closed Date
2024-11-22T09:43:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000JzdCnAAJ
Lat Location
(32.75927673605392000,-96.82561052537332000)
24-00519629
Service Request Number: 24-00519629 • Address: 3914 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00519629
Address
3914 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-26T07:27:22.000
Update Date
2024-10-26T08:02:07.000
Closed Date
2024-10-26T08:02:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FrN4HAAV
Lat Location
(32.78931518942306000,-96.90556874125421000)
24-00419581
Service Request Number: 24-00419581 • Address: 2816 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00419581
Address
2816 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-08-28T18:55:06.000
Update Date
2024-09-03T07:38:41.000
Closed Date
2024-09-03T07:38:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000006S4GYAA0
Lat Location
(32.85623227039911000,-96.66497100657267000)
26-00089607
Service Request Number: 26-00089607 • Address: 7737 EL PADRE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00089607
Address
7737 EL PADRE LN, DALLAS, TX, 75248
City Council District
11
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-19T23:59:00.000
Status
Closed
Created Date
2026-03-05T16:14:37.000
Update Date
2026-03-09T14:08:58.000
Closed Date
2026-03-09T14:08:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a0M4vAAE
Lat Location
(32.96062947019291000,-96.77448919419969000)
22-00513208
Service Request Number: 22-00513208 • Address: 6822 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00513208
Address
6822 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-12-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2022-11-18T18:56:55.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-11-28T15:48:51.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004GXs7AAG
Lat Location
(32.86824202809510000,-96.74229636281788000)
21-00267068
Service Request Number: 21-00267068 • Address: 18303 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00267068
Address
18303 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-25T12:56:54.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-31T08:53:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCh13AAC
Lat Location
(33.00092765407775000,-96.79300299850051000)
21-00473857
Service Request Number: 21-00473857 • Address: JULIUS SCHEPPS FWY SB & GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
21-00473857
Address
JULIUS SCHEPPS FWY SB & GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T07:50:25.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T08:48:29.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mOwMGAA0
Lat Location
(32.70105541078219000,-96.75316482433539000)
26-00084210
Service Request Number: 26-00084210 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00084210
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T01:55:41.000
Update Date
2026-03-10T11:38:45.000
Closed Date
2026-03-10T11:38:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZJ9qwAAD
Lat Location
(32.73415234784036000,-96.64844607839535000)
23-00324017
Service Request Number: 23-00324017 • Address: 1367 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00324017
Address
1367 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-07-17T01:06:25.000
Status
Closed
Created Date
2023-07-15T01:06:25.000
Update Date
2023-07-15T01:06:29.000
Closed Date
2023-07-15T01:06:25.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005vXiDAAU
Lat Location
(32.66993646959288000,-96.84268173234604000)
26-00322718
Service Request Number: 26-00322718 • Address: 4304 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00322718
Address
4304 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-22T13:47:48.000
Update Date
2026-08-08T14:37:17.000
Closed Date
2026-08-06T13:50:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024MtVaAAK
Lat Location
(32.69206059227184400,-96.81447570761688000)
24-00513024
Service Request Number: 24-00513024 • Address: W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00513024
Address
W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-23T23:59:00.000
Status
Closed
Created Date
2024-10-22T18:10:07.000
Update Date
2024-10-22T19:06:43.000
Closed Date
2024-10-22T19:06:42.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000FEAIDAA5
Lat Location
(32.72042053898162000,-96.87440522329537000)
26-00115022
Service Request Number: 26-00115022 • Address: 2702 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00115022
Address
2702 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-20T21:22:24.000
Update Date
2026-03-27T11:17:16.000
Closed Date
2026-03-27T10:31:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001d7lXtAAI
Lat Location
(32.84177027285943500,-96.66810856424145000)
23-00068529
Service Request Number: 23-00068529 • Address: 9320 BECK AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00068529
Address
9320 BECK AVE, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-24T00:59:00.000
Status
Closed
Created Date
2023-02-13T17:06:21.000
Update Date
2023-06-07T01:57:45.000
Closed Date
2023-02-22T08:36:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000059tVdAAI
Lat Location
(32.81446133613427000,-96.69079051048766000)
22-00228261
Service Request Number: 22-00228261 • Address: 2800 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00228261
Address
2800 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-06-03T23:59:00.000
Status
Closed
Created Date
2022-06-01T16:00:57.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-06-01T23:03:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002Kw0gAAC
Lat Location
(32.71317406576619000,-96.81130192255276000)
23-00069098
Service Request Number: 23-00069098 • Address: 2310 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
23-00069098
Address
2310 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-02-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-01-27T11:33:46.000
Update Date
2023-06-07T01:43:17.000
Closed Date
2023-02-14T08:54:05.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005A2nfAAC
Lat Location
(32.81347678315959400,-96.77857185820295000)
23-00416072
Service Request Number: 23-00416072 • Address: 11619 STRAND ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00416072
Address
11619 STRAND ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-09T23:59:00.000
Status
Closed
Created Date
2023-09-06T18:09:34.000
Update Date
2023-09-10T09:02:16.000
Closed Date
2023-09-10T09:02:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006FC6JAAW
Lat Location
(32.86098349299328400,-96.68003644559491000)
21-00503945
Service Request Number: 21-00503945 • Address: NOWITZKI WAY & VICTORY AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00503945
Address
NOWITZKI WAY & VICTORY AVE, DALLAS, TX, 75219
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:47:34.000
Update Date
2023-06-09T00:53:43.000
Closed Date
2021-06-03T15:56:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000mj746AAA
Lat Location
(32.78885867627392000,-96.81095156932321000)
20-01166850
Service Request Number: 20-01166850 • Address: 4722 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01166850
Address
4722 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-12-01T11:50:40.000
Update Date
2023-06-09T03:14:12.000
Closed Date
2020-12-01T12:42:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000caIhIAAU
Lat Location
(32.75875476382783000,-96.74913412388658000)
23-00442770
Service Request Number: 23-00442770 • Address: 5223 ST CHARLES AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
23-00442770
Address
5223 ST CHARLES AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2023-10-23T23:59:00.000
Status
Closed
Created Date
2023-09-23T14:25:07.000
Update Date
2023-10-23T14:21:34.000
Closed Date
2023-10-23T14:21:33.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006Lbs4AAC
Lat Location
(32.78808524075710600,-96.74324405285740000)
21-00202832
Service Request Number: 21-00202832 • Address: 2715 DOWNING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00202832
Address
2715 DOWNING AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-06T13:58:23.000
Update Date
2023-06-09T02:12:13.000
Closed Date
2021-03-08T16:17:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000hoo7dAAA
Lat Location
(32.71586375450948000,-96.79497381276977000)
26-00090222
Service Request Number: 26-00090222 • Address: 4056 LIVELY LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00090222
Address
4056 LIVELY LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T07:18:35.000
Update Date
2026-03-09T16:30:19.000
Closed Date
2026-03-09T16:30:05.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a6BA1AAM
Lat Location
(32.87314850819182000,-96.84485130888291000)
21-00193042
Service Request Number: 21-00193042 • Address: 216 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00193042
Address
216 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-03T21:54:24.000
Update Date
2023-06-09T02:10:33.000
Closed Date
2021-03-05T14:29:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000hnwIVAAY
Lat Location
(32.74391260185763000,-96.85144352683692000)
22-00168481
Service Request Number: 22-00168481 • Address: 9577 CASTLEFIELD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00168481
Address
9577 CASTLEFIELD DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-05T23:59:00.000
Status
Closed
Created Date
2022-04-28T12:01:35.000
Update Date
2023-06-08T23:02:32.000
Closed Date
2022-05-09T17:11:17.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001zd1ZAAQ
Lat Location
(32.75245753529650000,-96.65762558556209000)
26-00265019
Service Request Number: 26-00265019 • Address: 4603 HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00265019
Address
4603 HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2026-12-11T00:59:00.000
Status
In Progress
Created Date
2026-06-17T14:49:42.000
Update Date
2026-06-18T11:15:43.000
Priority
MCC
Method Received Description
Phone
Unique Key
500cs00001wFdDdAAK
Lat Location
(32.70455532029916400,-96.76852459481170000)
26-00123579
Service Request Number: 26-00123579 • Address: 8725 FILES ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00123579
Address
8725 FILES ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-31T23:59:00.000
Status
Closed
Created Date
2026-03-26T10:39:07.000
Update Date
2026-03-26T11:05:24.000
Closed Date
2026-03-26T11:05:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001eBpfZAAS
Lat Location
(32.72843035067715000,-96.67002170597355000)
21-00756327
Service Request Number: 21-00756327 • Address: 9141 LOMA VISTA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00756327
Address
9141 LOMA VISTA DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-16T12:32:17.000
Update Date
2023-06-09T00:25:10.000
Closed Date
2021-08-27T05:51:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000parj9AAA
Lat Location
(32.89712476551123600,-96.74641815819076000)
22-00275389
Service Request Number: 22-00275389 • Address: COLES MANOR PL & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
22-00275389
Address
COLES MANOR PL & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-02T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:41:40.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:54:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jpf8AAA
Lat Location
(32.81347989223654000,-96.78471169263395000)
24-00492161
Service Request Number: 24-00492161 • Address: COIT RD & L B J FWY EB, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
24-00492161
Address
COIT RD & L B J FWY EB, DALLAS, TX, 75251
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:32:30.000
Update Date
2024-10-15T14:14:42.000
Closed Date
2024-10-15T14:14:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxE3GAAV
Lat Location
(32.92395897216271000,-96.76931351464995000)
26-00393438
Service Request Number: 26-00393438 • Address: 3930 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00393438
Address
3930 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-03T11:05:18.000
Update Date
2026-09-16T14:38:21.000
Closed Date
2026-09-16T14:38:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002El67KAAR
Lat Location
(32.88017943539502000,-96.84815739998776000)
25-00530868
Service Request Number: 25-00530868 • Address: 2345 VAGAS ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00530868
Address
2345 VAGAS ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-11-13T00:59:00.000
Status
Closed
Created Date
2025-11-04T13:00:19.000
Update Date
2025-11-05T18:34:15.000
Closed Date
2025-11-05T18:34:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001BJ6R3AAL
Lat Location
(32.80674785093475000,-96.82210332240152000)
21-00838055
Service Request Number: 21-00838055 • Address: W 9TH ST & N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00838055
Address
W 9TH ST & N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-11T18:58:28.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2021-09-16T11:21:49.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000qwgvMAAQ
Lat Location
(32.74638633392089600,-96.82832272356173000)
22-00237462
Service Request Number: 22-00237462 • Address: 3454 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00237462
Address
3454 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-06-08T23:59:00.000
Status
Closed
Created Date
2022-06-07T10:00:26.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-06-07T12:44:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002OC9KAAW
Lat Location
(32.66542817218397000,-96.76632468145807000)
25-00159224
Service Request Number: 25-00159224 • Address: 6029 REVERE PL, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00159224
Address
6029 REVERE PL, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2025-04-10T15:48:28.000
Status
Closed
Created Date
2025-04-09T15:48:28.000
Update Date
2025-04-09T15:48:33.000
Closed Date
2025-04-09T15:48:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cNqEYAA0
Lat Location
(32.83095393010563000,-96.76300489919856000)
24-00123364
Service Request Number: 24-00123364 • Address: 7509 HUNDLEY BLVD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
24-00123364
Address
7509 HUNDLEY BLVD, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-25T18:59:00.000
Status
Closed
Created Date
2024-03-18T14:28:50.000
Update Date
2024-03-19T14:34:50.000
Closed Date
2024-03-19T14:34:49.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007UiD8AAK
Lat Location
(32.88367551838482000,-96.74242677772482000)
22-00556893
Service Request Number: 22-00556893 • Address: 2711 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00556893
Address
2711 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-26T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:41:14.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-26T21:39:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004Z4icAAC
Lat Location
(32.71475671505571400,-96.81349218914303000)
23-00360181
Service Request Number: 23-00360181 • Address: 0 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00360181
Address
0 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-08T23:59:00.000
Status
Closed
Created Date
2023-08-04T09:53:17.000
Update Date
2023-08-04T10:45:39.000
Closed Date
2023-08-04T10:45:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z00000630g4AAA
Lat Location
(32.86557151435808000,-96.80877545589440000)
25-00357551
Service Request Number: 25-00357551 • Address: 7777 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00357551
Address
7777 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-24T16:58:51.000
Update Date
2025-08-04T14:10:06.000
Closed Date
2025-08-04T13:23:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000soHHuAAM
Lat Location
(32.88592520042682600,-96.76544343451243000)
26-00403183
Service Request Number: 26-00403183 • Address: 5731 WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00403183
Address
5731 WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-14T23:59:00.000
Status
Closed
Created Date
2026-09-10T15:16:05.000
Update Date
2026-09-12T16:22:17.000
Closed Date
2026-09-10T16:21:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GXKLuAAP
Lat Location
(32.91377115818924000,-96.81098595718046000)
26-00090743
Service Request Number: 26-00090743 • Address: 1099 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00090743
Address
1099 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T11:33:27.000
Update Date
2026-03-09T10:54:58.000
Closed Date
2026-03-09T10:54:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aAAC9AAO
Lat Location
(32.74034306769116400,-96.83992847741818000)
25-00031628
Service Request Number: 25-00031628 • Address: 7835 LA CABEZA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
25-00031628
Address
7835 LA CABEZA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-27T18:59:00.000
Status
Closed
Created Date
2025-01-24T09:43:32.000
Update Date
2025-01-24T11:28:51.000
Closed Date
2025-01-24T11:28:29.000
Outcome
Referred to Dallas Water Utilities
Priority
Standard
Method Received Description
API
Unique Key
500cs00000RgRAoAAN
Lat Location
(32.97138393525104000,-96.77128633945362000)
26-00093933
Service Request Number: 26-00093933 • Address: 4222 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00093933
Address
4222 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:27:06.000
Update Date
2026-03-09T13:31:52.000
Closed Date
2026-03-09T13:31:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aXiufAAC
Lat Location
(32.80122930939078400,-96.78387801091708000)
26-00348772
Service Request Number: 26-00348772 • Address: 9846 BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00348772
Address
9846 BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-06T18:16:36.000
Update Date
2026-08-11T15:42:01.000
Closed Date
2026-08-11T15:42:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027y6S8AAI
Lat Location
(32.87721945240828000,-96.86266977795344000)
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