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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00474383
Service Request Number: 22-00474383 • Address: 6641 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00474383
Address
6641 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-11-08T00:59:00.000
Status
Closed
Created Date
2022-10-31T10:02:47.000
Update Date
2023-06-08T02:27:34.000
Closed Date
2022-11-03T12:03:34.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003zCD8AAM
Lat Location
(32.87362555829520000,-96.79081808514447000)
21-00916997
Service Request Number: 21-00916997 • Address: 4721 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00916997
Address
4721 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-11-21T00:59:00.000
Status
Closed
Created Date
2021-10-21T22:02:51.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-10-25T14:09:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000son6FAAQ
Lat Location
(32.82066334915515400,-96.81616635290032000)
20-01074839
Service Request Number: 20-01074839 • Address: 7202 COLGATE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01074839
Address
7202 COLGATE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-10-30T09:03:52.000
Status
Closed
Created Date
2020-10-29T09:03:52.000
Update Date
2023-06-09T03:26:41.000
Closed Date
2020-10-29T09:03:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000bjQiqAAE
Lat Location
(32.86032690118068400,-96.78293625357375000)
25-00153176
Service Request Number: 25-00153176 • Address: 6165 RIDGE CENTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00153176
Address
6165 RIDGE CENTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-09T23:59:00.000
Status
Closed
Created Date
2025-04-07T06:18:01.000
Update Date
2025-04-07T19:24:45.000
Closed Date
2025-04-07T19:24:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bvDMcAAM
Lat Location
(32.66658157025223000,-96.92721462115688000)
21-00473855
Service Request Number: 21-00473855 • Address: 10861 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00473855
Address
10861 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:49:55.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-03T15:00:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mOwLNAA0
Lat Location
(32.84400356144695400,-96.66321414759426000)
23-00233057
Service Request Number: 23-00233057 • Address: 5737 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
23-00233057
Address
5737 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-25T14:18:27.000
Update Date
2023-06-13T12:00:34.000
Closed Date
2023-06-13T12:00:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005fYvsAAE
Lat Location
(32.67674029539388000,-96.81482426373105000)
26-00232643
Service Request Number: 26-00232643 • Address: 10818 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00232643
Address
10818 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-05-29T18:51:19.000
Update Date
2026-06-03T17:57:07.000
Closed Date
2026-06-01T17:56:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001s6FxfAAE
Lat Location
(32.72478225541784000,-96.64012254697695000)
26-00418336
Service Request Number: 26-00418336 • Address: 2415 WINTHROP DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00418336
Address
2415 WINTHROP DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-20T22:31:14.000
Update Date
2026-09-23T09:35:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002IjOm2AAF
Lat Location
(32.84122740151028000,-96.67177010296025000)
26-00077346
Service Request Number: 26-00077346 • Address: 3638 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00077346
Address
3638 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:49:16.000
Update Date
2026-02-27T11:09:36.000
Closed Date
2026-02-27T11:09:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YRVbXAAX
Lat Location
(32.78531311471518000,-96.87933918107292000)
21-00289963
Service Request Number: 21-00289963 • Address: 4716 VANDERVORT DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00289963
Address
4716 VANDERVORT DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-01T08:35:47.000
Update Date
2023-06-09T01:52:37.000
Closed Date
2021-04-28T11:41:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000jEiVUAA0
Lat Location
(32.70324166663832000,-96.75836737069109000)
26-00153208
Service Request Number: 26-00153208 • Address: 12943 PANDORA DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
26-00153208
Address
12943 PANDORA DR, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:03:51.000
Update Date
2026-04-14T21:22:49.000
Closed Date
2026-04-14T21:20:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hgflSAAQ
Lat Location
(32.87225222845988000,-96.68555299458380000)
24-00211067
Service Request Number: 24-00211067 • Address: 4308 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00211067
Address
4308 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-13T18:59:00.000
Status
Closed
Created Date
2024-05-06T16:33:50.000
Update Date
2024-05-09T16:30:07.000
Closed Date
2024-05-09T16:30:06.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ondfAAA
Lat Location
(32.99656302252877500,-96.83739699369444000)
22-00275369
Service Request Number: 22-00275369 • Address: 1614 GEORGIA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00275369
Address
1614 GEORGIA AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-05T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:36:55.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-05T17:13:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jpOOAAY
Lat Location
(32.72455552651033600,-96.80068163390449000)
24-00501310
Service Request Number: 24-00501310 • Address: 3350 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00501310
Address
3350 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-16T00:59:00.000
Status
Closed
Created Date
2024-10-16T05:30:49.000
Update Date
2025-02-28T16:59:45.000
Closed Date
2025-02-28T16:59:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000E1ZlGAAV
Lat Location
(32.90946423092384000,-96.86674717226700000)
26-00090974
Service Request Number: 26-00090974 • Address: 2500 WEDGLEA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00090974
Address
2500 WEDGLEA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T13:02:00.000
Update Date
2026-03-09T11:04:13.000
Closed Date
2026-03-09T11:04:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aAQGxAAO
Lat Location
(32.75544779791459000,-96.86061689939373000)
23-00005097
Service Request Number: 23-00005097 • Address: 2844 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00005097
Address
2844 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-20T00:59:00.000
Status
Closed
Created Date
2023-01-04T13:26:42.000
Update Date
2023-06-07T01:54:21.000
Closed Date
2023-01-20T14:15:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004g4tTAAQ
Lat Location
(32.74008202123844000,-96.86740052976876000)
26-00355125
Service Request Number: 26-00355125 • Address: 1146 N MOROCCO AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00355125
Address
1146 N MOROCCO AVE, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-14T23:59:00.000
Status
Closed
Created Date
2026-08-11T12:51:38.000
Update Date
2026-08-13T15:52:14.000
Closed Date
2026-08-13T15:52:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028uU97AAE
Lat Location
(32.75511367945863000,-96.90999777151251000)
22-00531961
Service Request Number: 22-00531961 • Address: 9332 SASSAFRAS DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
22-00531961
Address
9332 SASSAFRAS DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-12-11T00:59:00.000
Status
Closed
Created Date
2022-12-09T14:04:28.000
Update Date
2023-06-08T02:14:06.000
Closed Date
2022-12-15T12:18:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000004OyCkAAK
Lat Location
(32.67174870771953000,-96.66471705066790000)
21-00389020
Service Request Number: 21-00389020 • Address: 5150 HORSESHOE TRL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00389020
Address
5150 HORSESHOE TRL, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-02T08:55:58.000
Update Date
2023-06-09T01:46:53.000
Closed Date
2021-05-04T17:02:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lBFSfAAO
Lat Location
(32.85942139708792000,-96.82410374024155000)
26-00146596
Service Request Number: 26-00146596 • Address: 264 W COMSTOCK ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00146596
Address
264 W COMSTOCK ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-04-09T08:45:43.000
Update Date
2026-06-03T15:40:13.000
Closed Date
2026-06-03T15:40:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gxZAjAAM
Lat Location
(32.76986242528638000,-96.82595031656327000)
21-00903223
Service Request Number: 21-00903223 • Address: 10015 RHODA LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00903223
Address
10015 RHODA LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-10-13T08:28:22.000
Update Date
2023-06-09T00:12:40.000
Closed Date
2021-10-15T13:23:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000sSj6CAAS
Lat Location
(32.72267363204369000,-96.65097722928266000)
22-00275534
Service Request Number: 22-00275534 • Address: 1804 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00275534
Address
1804 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
ICR Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-08-11T16:25:12.000
Status
Closed
Created Date
2022-06-29T16:25:12.000
Update Date
2023-06-08T23:24:47.000
Closed Date
2022-07-11T09:39:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jsTBAAY
Lat Location
(32.72615197382217000,-96.82265043092791000)
22-00498847
Service Request Number: 22-00498847 • Address: 1707 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00498847
Address
1707 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-11-22T00:59:00.000
Status
Closed
Created Date
2022-11-16T11:16:50.000
Update Date
2023-06-08T01:55:48.000
Closed Date
2022-11-17T12:01:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000049xStAAI
Lat Location
(32.74144039200458000,-96.84824998967282000)
26-00401671
Service Request Number: 26-00401671 • Address: 1000 SLEETH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00401671
Address
1000 SLEETH ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T19:46:12.000
Update Date
2026-09-14T14:26:16.000
Closed Date
2026-09-14T14:26:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002GJNLGAA5
Lat Location
(32.68907706759562000,-96.81087819170949000)
23-00086142
Service Request Number: 23-00086142 • Address: 9667 N CENTRAL EXPY SB, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00086142
Address
9667 N CENTRAL EXPY SB, DALLAS, TX, 75225
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-03-11T00:59:00.000
Status
Closed
Created Date
2023-02-24T12:32:20.000
Update Date
2023-06-07T01:48:36.000
Closed Date
2023-03-01T17:19:49.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000005DEWIAA4
Lat Location
(32.87951631358776000,-96.77045389363377000)
21-00656582
Service Request Number: 21-00656582 • Address: OLD OX RD & SOLITUDE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00656582
Address
OLD OX RD & SOLITUDE DR, DALLAS, TX, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T20:48:40.000
Update Date
2023-06-09T00:40:01.000
Closed Date
2021-07-15T21:33:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000oL3KaAAK
Lat Location
(32.67443883965453500,-96.79688146821168000)
26-00093988
Service Request Number: 26-00093988 • Address: 2938 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00093988
Address
2938 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:49:56.000
Update Date
2026-03-09T11:58:55.000
Closed Date
2026-03-09T11:58:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aX9vLAAS
Lat Location
(32.86051047597872000,-96.87475423126737000)
26-00339064
Service Request Number: 26-00339064 • Address: 3219 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00339064
Address
3219 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-07-31T20:23:45.000
Update Date
2026-08-08T16:53:08.000
Closed Date
2026-08-06T16:51:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000026Y32EAAS
Lat Location
(32.71050406113908000,-96.84423909266589000)
24-00519629
Service Request Number: 24-00519629 • Address: 3914 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00519629
Address
3914 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-26T07:27:22.000
Update Date
2024-10-26T08:02:07.000
Closed Date
2024-10-26T08:02:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FrN4HAAV
Lat Location
(32.78931518942306000,-96.90556874125421000)
24-00419581
Service Request Number: 24-00419581 • Address: 2816 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00419581
Address
2816 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-08-28T18:55:06.000
Update Date
2024-09-03T07:38:41.000
Closed Date
2024-09-03T07:38:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000006S4GYAA0
Lat Location
(32.85623227039911000,-96.66497100657267000)
26-00407367
Service Request Number: 26-00407367 • Address: 1506 GREENLAWN DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00407367
Address
1506 GREENLAWN DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T02:43:03.000
Update Date
2026-09-14T08:15:36.000
Closed Date
2026-09-14T08:15:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002H5Sc0AAF
Lat Location
(32.68618009616846000,-96.63497795990527000)
24-00611446
Service Request Number: 24-00611446 • Address: 7188 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00611446
Address
7188 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-09T18:59:00.000
Status
Closed
Created Date
2024-12-29T20:27:31.000
Update Date
2025-01-14T09:03:06.000
Closed Date
2025-01-14T09:03:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO7H3AAL
Lat Location
(32.81322478837214600,-96.73303678684127000)
25-00413670
Service Request Number: 25-00413670 • Address: 10806 STONE CANYON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00413670
Address
10806 STONE CANYON RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-28T18:59:00.000
Status
Closed
Created Date
2025-08-26T14:45:01.000
Update Date
2025-08-28T18:09:42.000
Closed Date
2025-08-28T18:09:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000y6a7tAAA
Lat Location
(32.89433306438110000,-96.77463159934388000)
24-00276077
Service Request Number: 24-00276077 • Address: 1103 BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00276077
Address
1103 BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-24T18:59:00.000
Status
Closed
Created Date
2024-06-08T07:45:33.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2024-06-21T07:26:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z00000823JsAAI
Lat Location
(32.64050045862702000,-96.84028317847253000)
22-00303902
Service Request Number: 22-00303902 • Address: 4812 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00303902
Address
4812 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-07-20T23:59:00.000
Status
Closed
Created Date
2022-07-18T14:48:22.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-07-18T16:24:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002vaEDAAY
Lat Location
(32.74386719803806000,-96.90631707449724000)
23-00210387
Service Request Number: 23-00210387 • Address: 6015 BARRINGTON CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00210387
Address
6015 BARRINGTON CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-19T23:59:00.000
Status
Closed
Created Date
2023-05-14T08:48:38.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-19T09:32:50.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005c1CXAAY
Lat Location
(33.00757993632787000,-96.80064773984793000)
24-00492134
Service Request Number: 24-00492134 • Address: 13521 PURPLE SAGE RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00492134
Address
13521 PURPLE SAGE RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:21:43.000
Update Date
2024-10-31T14:20:52.000
Closed Date
2024-10-31T14:20:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxGWTAA3
Lat Location
(32.93165581344055000,-96.77463557725606000)
22-00090240
Service Request Number: 22-00090240 • Address: 8330 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00090240
Address
8330 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-03-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-03-09T16:38:49.000
Update Date
2023-06-08T23:35:53.000
Closed Date
2022-03-09T20:18:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000001WTFXAA4
Lat Location
(32.83555816491895000,-96.86303401661772000)
21-00951791
Service Request Number: 21-00951791 • Address: 1414 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00951791
Address
1414 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-16T17:55:39.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-17T13:26:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR3kDAAS
Lat Location
(32.73020645347990000,-96.85287432425301000)
25-00105490
Service Request Number: 25-00105490 • Address: DILIDO RD & CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00105490
Address
DILIDO RD & CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-24T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:49:35.000
Update Date
2025-03-14T11:00:48.000
Closed Date
2025-03-14T11:00:47.000
Outcome
No Action Required
Priority
High
Method Received Description
Email
Unique Key
500cs00000Y3FYXAA3
Lat Location
(32.80274314664080000,-96.68821507996522000)
23-00303271
Service Request Number: 23-00303271 • Address: 7175 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00303271
Address
7175 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-04T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:47:39.000
Update Date
2023-07-03T16:30:04.000
Closed Date
2023-07-03T16:30:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005rOwPAAU
Lat Location
(32.87392799956866000,-96.75695630932184000)
24-00492145
Service Request Number: 24-00492145 • Address: 200 LANDIS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00492145
Address
200 LANDIS ST, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:24:04.000
Update Date
2024-10-16T09:29:29.000
Closed Date
2024-10-16T09:29:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxKa5AAF
Lat Location
(32.74695560357652400,-96.80602495414529000)
26-00093340
Service Request Number: 26-00093340 • Address: 1852 CROUCH RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00093340
Address
1852 CROUCH RD, DALLAS, TX, 75241
City Council District
8
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
In Progress
Created Date
2026-03-08T15:55:08.000
Update Date
2026-03-09T08:28:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSNKbAAO
Lat Location
(32.66830620553447000,-96.79242330698744000)
26-00140422
Service Request Number: 26-00140422 • Address: 8201 E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00140422
Address
8201 E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-05T23:59:00.000
Status
Closed
Created Date
2026-04-06T07:18:59.000
Update Date
2026-04-14T11:51:07.000
Closed Date
2026-04-14T11:51:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gA2xaAAC
Lat Location
(32.79422249682984000,-96.69986821714377000)
21-00858640
Service Request Number: 21-00858640 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00858640
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-17T19:02:22.000
Update Date
2023-06-09T00:01:11.000
Closed Date
2021-09-17T19:18:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000rKkGeAAK
Lat Location
(32.77602924219142000,-96.79794030281838000)
22-00065070
Service Request Number: 22-00065070 • Address: 12660 JUPITER RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
22-00065070
Address
12660 JUPITER RD, DALLAS, TX, 75238
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-20T00:59:00.000
Status
Closed
Created Date
2022-02-18T17:33:17.000
Update Date
2023-06-08T23:40:27.000
Closed Date
2022-02-19T15:06:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001PgaRAAS
Lat Location
(32.86791504317467600,-96.68288448319996000)
26-00348397
Service Request Number: 26-00348397 • Address: 3928 TUMBLE RIDGE CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00348397
Address
3928 TUMBLE RIDGE CT, DALLAS, TX, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-06T15:05:22.000
Update Date
2026-08-08T16:18:07.000
Closed Date
2026-08-06T16:17:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027t3DAAAY
Lat Location
(32.77138146260714000,-96.67360781705702000)
20-01191553
Service Request Number: 20-01191553 • Address: 9045 FLICKER LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01191553
Address
9045 FLICKER LN, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:40:19.000
Update Date
2023-06-09T03:18:07.000
Closed Date
2020-12-16T09:06:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000bNPjUAAW
Lat Location
(32.87230332164336000,-96.68929196364910000)
26-00185390
Service Request Number: 26-00185390 • Address: E LEDBETTER DR & MYSTIC TRL, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
26-00185390
Address
E LEDBETTER DR & MYSTIC TRL, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-07T23:59:00.000
Status
Closed
Created Date
2026-05-01T13:40:23.000
Update Date
2026-05-04T10:20:01.000
Closed Date
2026-05-04T10:20:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001mHp3ZAAS
Lat Location
(32.68296840185468000,-96.80853353287320000)
21-00442938
Service Request Number: 21-00442938 • Address: 1516 BROCKHAM CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00442938
Address
1516 BROCKHAM CIR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:06:14.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-17T17:57:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA74bAAC
Lat Location
(32.73832630690513000,-96.70922654619575000)
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