Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
23-00482061
Service Request Number: 23-00482061 • Address: 887 ROSE GARDEN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00482061
Address
887 ROSE GARDEN AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-19T23:59:00.000
Status
Closed
Created Date
2023-10-18T15:05:24.000
Update Date
2023-10-19T08:54:03.000
Closed Date
2023-10-19T08:54:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006Ux5FAAS
Lat Location
(32.72673051777755000,-96.68669947401226000)
26-00092347
Service Request Number: 26-00092347 • Address: 1516 NOKOMIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00092347
Address
1516 NOKOMIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T13:15:12.000
Update Date
2026-03-09T13:02:06.000
Closed Date
2026-03-09T12:16:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aM75eAAC
Lat Location
(32.70351619547309000,-96.84547499891357000)
25-00105498
Service Request Number: 25-00105498 • Address: 1602 ROWAN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00105498
Address
1602 ROWAN AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:53:11.000
Update Date
2025-03-15T08:06:05.000
Closed Date
2025-03-15T08:06:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3QIkAAN
Lat Location
(32.78410792725198000,-96.74911677282739000)
24-00320475
Service Request Number: 24-00320475 • Address: 900 OAK FOREST DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00320475
Address
900 OAK FOREST DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-02T11:12:55.000
Update Date
2024-07-03T16:41:05.000
Closed Date
2024-07-03T16:41:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008BuHOAA0
Lat Location
(32.69053021022874000,-96.83658783392362000)
26-00127426
Service Request Number: 26-00127426 • Address: 2975 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00127426
Address
2975 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-28T10:53:04.000
Update Date
2026-04-02T08:21:50.000
Closed Date
2026-04-02T08:21:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ebVi4AAE
Lat Location
(32.80762147113835400,-96.79479278222547000)
26-00000247
Service Request Number: 26-00000247 • Address: 527 NECHES ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00000247
Address
527 NECHES ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-01-04T00:59:00.000
Status
Closed
Created Date
2026-01-01T12:03:07.000
Update Date
2026-01-01T13:53:53.000
Closed Date
2026-01-01T13:53:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001MpT61AAF
Lat Location
(32.75626559944793000,-96.82944522662572000)
26-00095385
Service Request Number: 26-00095385 • Address: CROZIER ST & LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00095385
Address
CROZIER ST & LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:47:46.000
Update Date
2026-03-09T19:04:17.000
Closed Date
2026-03-09T19:04:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiWIHAA2
Lat Location
(32.75191826643058000,-96.75655379246922000)
23-00482064
Service Request Number: 23-00482064 • Address: 15756 MAPLEVIEW CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
23-00482064
Address
15756 MAPLEVIEW CIR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Helping Hands - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-11-16T15:06:39.000
Status
Closed
Created Date
2023-10-18T15:06:39.000
Update Date
2023-11-02T09:59:45.000
Closed Date
2023-11-02T09:59:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006Ux8mAAC
Lat Location
(32.96382934459051500,-96.77928103863303000)
22-00377931
Service Request Number: 22-00377931 • Address: 2630 CAMEL CT, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00377931
Address
2630 CAMEL CT, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-31T14:49:51.000
Update Date
2023-06-08T03:03:42.000
Closed Date
2022-09-12T11:25:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003RCbHAAW
Lat Location
(32.67497540785445400,-96.77768995394177000)
26-00200553
Service Request Number: 26-00200553 • Address: 6239 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00200553
Address
6239 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-11T10:39:53.000
Update Date
2026-05-18T08:07:53.000
Closed Date
2026-05-18T08:07:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001oAkM2AAK
Lat Location
(32.80830900967199000,-96.74935306548825000)
22-00251446
Service Request Number: 22-00251446 • Address: 5800 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00251446
Address
5800 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-22T23:59:00.000
Status
Closed
Created Date
2022-06-14T15:55:51.000
Update Date
2023-06-08T23:19:02.000
Closed Date
2022-06-17T15:10:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ScodAAC
Lat Location
(32.83386059802560000,-96.76791107696101000)
26-00371324
Service Request Number: 26-00371324 • Address: 2903 NORMAH ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00371324
Address
2903 NORMAH ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-20T15:32:14.000
Update Date
2026-09-14T11:24:31.000
Closed Date
2026-09-14T11:24:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002BLdAIAA1
Lat Location
(32.81581801015115000,-96.78733908847494000)
26-00127429
Service Request Number: 26-00127429 • Address: 2411 CROSSMAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00127429
Address
2411 CROSSMAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-28T10:53:34.000
Update Date
2026-03-29T14:43:06.000
Closed Date
2026-03-29T14:43:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ebozBAAQ
Lat Location
(32.77426826631365500,-96.84135402922004000)
24-00275541
Service Request Number: 24-00275541 • Address: 3310 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
24-00275541
Address
3310 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-10T18:59:00.000
Status
Closed
Created Date
2024-06-07T16:51:57.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-06-07T19:06:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000081t8oAAA
Lat Location
(32.88065255071341000,-96.86628399674973000)
26-00063221
Service Request Number: 26-00063221 • Address: 2005 GARDEN CREST LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00063221
Address
2005 GARDEN CREST LN, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T16:46:47.000
Update Date
2026-03-09T13:33:48.000
Closed Date
2026-03-09T13:33:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WcOw1AAF
Lat Location
(32.65995132749523000,-96.85249443594343000)
26-00091743
Service Request Number: 26-00091743 • Address: 4127 MAISON RDG, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00091743
Address
4127 MAISON RDG, DALLAS, TX, 75219
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-06T18:23:05.000
Update Date
2026-03-09T10:33:41.000
Closed Date
2026-03-09T10:33:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aHMLTAA4
Lat Location
(32.80482275119794000,-96.81952854266439000)
26-00077370
Service Request Number: 26-00077370 • Address: L B J FWY WB & S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00077370
Address
L B J FWY WB & S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-02T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:56:37.000
Update Date
2026-02-26T11:40:49.000
Closed Date
2026-02-26T11:40:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YRVYJAA5
Lat Location
(32.64745794327830000,-96.78129124666076000)
23-00174154
Service Request Number: 23-00174154 • Address: 1221 TOLTEC DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00174154
Address
1221 TOLTEC DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T16:46:10.000
Update Date
2023-06-07T00:54:09.000
Closed Date
2023-04-19T15:40:53.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000005T6CdAAK
Lat Location
(32.68339854503082600,-96.84098181167204000)
23-00071786
Service Request Number: 23-00071786 • Address: 371 STONEPORT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00071786
Address
371 STONEPORT DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-24T00:59:00.000
Status
Closed
Created Date
2023-02-15T13:01:37.000
Update Date
2023-06-07T01:58:15.000
Closed Date
2023-02-16T18:14:32.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005AUiCAAW
Lat Location
(32.71745720062236000,-96.71615978872387000)
22-00351143
Service Request Number: 22-00351143 • Address: SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00351143
Address
SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-19T23:59:00.000
Status
Closed
Created Date
2022-08-16T17:44:12.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2022-08-17T01:43:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003HXL0AAO
Lat Location
(32.87870058386070000,-96.73505029553222000)
22-00463800
Service Request Number: 22-00463800 • Address: 5214 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00463800
Address
5214 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-10-26T23:59:00.000
Status
Closed
Created Date
2022-10-23T19:22:21.000
Update Date
2023-06-08T02:49:50.000
Closed Date
2022-10-23T19:31:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000003unrRAAQ
Lat Location
(32.82435846077847000,-96.78198698647616000)
24-00367879
Service Request Number: 24-00367879 • Address: 1935 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00367879
Address
1935 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-02T23:59:00.000
Status
Closed
Created Date
2024-07-30T09:55:49.000
Update Date
2024-07-31T17:11:02.000
Closed Date
2024-07-31T17:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002babHAAQ
Lat Location
(32.74071599022874000,-96.79411898234306000)
24-00077239
Service Request Number: 24-00077239 • Address: 713 SPORTS ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
24-00077239
Address
713 SPORTS ST, DALLAS, TX, 75207
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-25T18:59:00.000
Status
Closed
Created Date
2024-02-17T11:18:10.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-03-12T17:57:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007HgZxAAK
Lat Location
(32.77228025798552000,-96.80915615090916000)
25-00157475
Service Request Number: 25-00157475 • Address: 2125 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00157475
Address
2125 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-11T18:59:00.000
Status
Closed
Created Date
2025-04-09T00:20:17.000
Update Date
2025-04-09T21:29:04.000
Closed Date
2025-04-09T21:28:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cGAbqAAG
Lat Location
(32.71859408148425500,-96.78808407431850000)
26-00072426
Service Request Number: 26-00072426 • Address: 1217 BREEZEWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00072426
Address
1217 BREEZEWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-02-23T16:09:31.000
Update Date
2026-03-09T07:36:13.000
Closed Date
2026-03-09T07:36:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XoSIXAA3
Lat Location
(32.81621122261836400,-96.72001452124354000)
26-00091693
Service Request Number: 26-00091693 • Address: 2943 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00091693
Address
2943 SILVERTON DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:45:33.000
Update Date
2026-03-09T15:24:37.000
Closed Date
2026-03-09T15:24:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGyPZAA0
Lat Location
(32.89970335783551000,-96.87970518381925000)
25-00085008
Service Request Number: 25-00085008 • Address: 8747 UKIAH DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00085008
Address
8747 UKIAH DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-07T00:59:00.000
Status
Closed
Created Date
2025-02-27T09:27:17.000
Update Date
2025-03-03T18:04:12.000
Closed Date
2025-03-03T18:04:12.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000WNoL6AAL
Lat Location
(32.75801114795756000,-96.67080036337778000)
26-00299975
Service Request Number: 26-00299975 • Address: 11426 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00299975
Address
11426 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-16T23:59:00.000
Status
Closed
Created Date
2026-07-08T11:32:57.000
Update Date
2026-07-16T10:32:07.000
Closed Date
2026-07-14T10:30:53.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000021AApMAAW
Lat Location
(32.90424630315387600,-96.85595537165570000)
26-00093063
Service Request Number: 26-00093063 • Address: 3400 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00093063
Address
3400 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-08T11:38:51.000
Update Date
2026-03-09T13:46:00.000
Closed Date
2026-03-09T13:46:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aR3iwAAC
Lat Location
(32.82894053400854500,-96.76562393572944000)
21-00209722
Service Request Number: 21-00209722 • Address: 4121 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00209722
Address
4121 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-09T10:40:31.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-16T08:17:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000iZfLpAAK
Lat Location
(32.79411964914021400,-96.77670548427983000)
26-00091359
Service Request Number: 26-00091359 • Address: 2807 CAIN BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00091359
Address
2807 CAIN BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:51:08.000
Update Date
2026-03-09T11:21:25.000
Closed Date
2026-03-09T11:21:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aE1GnAAK
Lat Location
(32.74514402479487500,-96.86580429095306000)
26-00235848
Service Request Number: 26-00235848 • Address: 8115 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00235848
Address
8115 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-01T13:38:21.000
Update Date
2026-06-03T14:53:07.000
Closed Date
2026-06-01T14:52:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001sTJSiAAO
Lat Location
(32.86143378629443000,-96.80432414171142000)
26-00343942
Service Request Number: 26-00343942 • Address: JADE DR & BROOK VALLEY LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00343942
Address
JADE DR & BROOK VALLEY LN, DALLAS, TX, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-08-04T12:22:03.000
Update Date
2026-08-08T11:13:58.000
Closed Date
2026-08-06T11:12:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027Dj3vAAC
Lat Location
(32.68249530660574500,-96.84069456058161000)
20-01225560
Service Request Number: 20-01225560 • Address: 11924 GARDEN TERRACE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01225560
Address
11924 GARDEN TERRACE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-22T15:58:24.000
Update Date
2023-06-09T03:00:05.000
Closed Date
2020-12-23T12:13:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dxzRqAAI
Lat Location
(32.91131431890434600,-96.71066764713348000)
20-01207057
Service Request Number: 20-01207057 • Address: 9557 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01207057
Address
9557 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-15T17:06:56.000
Update Date
2023-06-09T03:08:04.000
Closed Date
2021-01-19T14:50:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dG6ilAAC
Lat Location
(32.75650300479317400,-96.65754387800847000)
20-00985523
Service Request Number: 20-00985523 • Address: 822 S CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00985523
Address
822 S CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-30T22:03:38.000
Update Date
2023-06-09T03:54:07.000
Closed Date
2020-10-02T11:56:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZkppjAAB
Lat Location
(32.73801161599023000,-96.84294969535330000)
26-00185306
Service Request Number: 26-00185306 • Address: 5200 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00185306
Address
5200 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-08T23:59:00.000
Status
Closed
Created Date
2026-05-01T12:57:53.000
Update Date
2026-05-05T12:57:28.000
Closed Date
2026-05-05T12:57:28.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001mG3SSAA0
Lat Location
(32.96838271067798600,-96.81992684151660000)
21-00022751
Service Request Number: 21-00022751 • Address: 1226 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00022751
Address
1226 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-02-08T00:59:00.000
Status
Closed
Created Date
2021-01-08T13:34:25.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-01-15T14:26:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000eeIgUAAU
Lat Location
(32.72702441192761000,-96.80631214980784000)
26-00386769
Service Request Number: 26-00386769 • Address: 6709 GOLD DUST TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00386769
Address
6709 GOLD DUST TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-31T05:17:14.000
Update Date
2026-09-14T05:38:04.000
Closed Date
2026-09-14T05:38:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002DkhkbAAB
Lat Location
(32.99201971411195000,-96.78931827567930000)
21-00914341
Service Request Number: 21-00914341 • Address: 1806 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00914341
Address
1806 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-20T14:03:57.000
Update Date
2023-06-09T00:15:11.000
Closed Date
2021-11-01T11:28:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000so2zQAAQ
Lat Location
(32.72617812618743000,-96.81183443245028000)
21-00932917
Service Request Number: 21-00932917 • Address: 3813 WEISENBERGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00932917
Address
3813 WEISENBERGER DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-02T12:17:38.000
Update Date
2023-06-08T23:53:58.000
Closed Date
2021-11-12T14:09:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000tOiNuAAK
Lat Location
(32.78829709389163600,-96.89719120790787000)
26-00153438
Service Request Number: 26-00153438 • Address: 5605 FOX HILL LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00153438
Address
5605 FOX HILL LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-06-16T23:59:00.000
Status
Closed
Created Date
2026-04-13T14:31:54.000
Update Date
2026-04-14T13:44:29.000
Closed Date
2026-04-14T13:44:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hjcmFAAQ
Lat Location
(32.67823261388486000,-96.83946647276755000)
25-00032473
Service Request Number: 25-00032473 • Address: 10421 SPARKMAN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00032473
Address
10421 SPARKMAN RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-24T15:58:54.000
Update Date
2025-02-14T21:28:31.000
Closed Date
2025-02-14T21:28:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000RkF6EAAV
Lat Location
(32.86490565683523400,-96.88551407058598000)
22-00257767
Service Request Number: 22-00257767 • Address: 418 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
22-00257767
Address
418 S ERVAY ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-17T23:02:58.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-21T13:34:54.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000002ckaLAAQ
Lat Location
(32.77883517989692000,-96.79637597980930000)
26-00267952
Service Request Number: 26-00267952 • Address: 3423 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00267952
Address
3423 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-06-20T23:59:00.000
Status
Closed
Created Date
2026-06-19T07:09:15.000
Update Date
2026-06-21T21:30:09.000
Closed Date
2026-06-19T21:29:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wbwPlAAI
Lat Location
(32.72402561777382000,-96.87632157036215000)
24-00199407
Service Request Number: 24-00199407 • Address: 500 PROFIT DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
24-00199407
Address
500 PROFIT DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-05-14T18:59:00.000
Status
Closed
Created Date
2024-04-30T10:58:34.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2024-04-30T12:31:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007mADlAAM
Lat Location
(32.81449809104793000,-96.89060477667388000)
26-00152555
Service Request Number: 26-00152555 • Address: DENTON DR & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00152555
Address
DENTON DR & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-13T09:25:42.000
Update Date
2026-04-14T08:46:34.000
Closed Date
2026-04-14T08:46:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hbQv8AAE
Lat Location
(32.83029435301675400,-96.84175916539043000)
25-00571517
Service Request Number: 25-00571517 • Address: 627 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00571517
Address
627 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-06T00:59:00.000
Status
Closed
Created Date
2025-12-04T12:54:51.000
Update Date
2025-12-05T11:06:48.000
Closed Date
2025-12-05T11:06:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Hpi9aAAB
Lat Location
(32.74525247587388000,-96.83263587820717000)
24-00458715
Service Request Number: 24-00458715 • Address: BRUTON RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00458715
Address
BRUTON RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-09-22T23:59:00.000
Status
Closed
Created Date
2024-09-21T12:57:57.000
Update Date
2024-09-21T16:42:51.000
Closed Date
2024-09-21T16:42:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009lJJnAAM
Lat Location
(32.74870634581027000,-96.64842655746409000)
24-00184044
Service Request Number: 24-00184044 • Address: 9999 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00184044
Address
9999 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-22T09:03:52.000
Update Date
2025-01-14T17:11:57.000
Closed Date
2025-01-14T17:11:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007inn8AAA
Lat Location
(32.92053573337795000,-96.71232304680878000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface