Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-01004811
Service Request Number: 21-01004811 • Address: 5646 CHURCHILL AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-01004811
Address
5646 CHURCHILL AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-01-02T00:59:00.000
Status
Closed
Created Date
2021-12-31T11:13:43.000
Update Date
2023-06-08T23:51:36.000
Closed Date
2021-12-31T11:22:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vJ4UuAAK
Lat Location
(32.78325238976632500,-96.72018400093332000)
26-00209015
Service Request Number: 26-00209015 • Address: 4822 NORMA ST, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00209015
Address
4822 NORMA ST, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T11:14:41.000
Update Date
2026-05-15T12:24:36.000
Closed Date
2026-05-15T12:24:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pCxclAAC
Lat Location
(32.80541289284462000,-96.87822692718993000)
26-00092511
Service Request Number: 26-00092511 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092511
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:52:34.000
Update Date
2026-03-09T08:41:31.000
Closed Date
2026-03-09T08:41:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMaXUAA0
Lat Location
(32.71954094438989000,-96.66561939521597000)
26-00067468
Service Request Number: 26-00067468 • Address: 11600 REEDER RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00067468
Address
11600 REEDER RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-02-21T00:59:00.000
Status
Closed
Created Date
2026-02-19T17:22:52.000
Update Date
2026-02-20T04:17:13.000
Closed Date
2026-02-20T04:17:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001XB6GIAA1
Lat Location
(32.90384505891006000,-96.89568056116596000)
26-00279313
Service Request Number: 26-00279313 • Address: 6204 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00279313
Address
6204 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-02T23:59:00.000
Status
Closed
Created Date
2026-06-25T16:41:50.000
Update Date
2026-06-28T15:19:10.000
Closed Date
2026-06-26T15:18:51.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ySChVAAW
Lat Location
(32.77721666955244500,-96.71112903545792000)
26-00087265
Service Request Number: 26-00087265 • Address: 9946 COPPEDGE LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00087265
Address
9946 COPPEDGE LN, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:57:44.000
Update Date
2026-03-09T09:03:40.000
Closed Date
2026-03-09T08:51:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjGLiAAN
Lat Location
(32.87870718104604600,-96.85044760982666000)
25-00499683
Service Request Number: 25-00499683 • Address: 2926 LARRY DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00499683
Address
2926 LARRY DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-15T12:22:25.000
Update Date
2025-11-13T18:04:13.000
Closed Date
2025-11-13T18:04:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000016VLlmAAG
Lat Location
(32.82407492263449500,-96.66509634836541000)
25-00231710
Service Request Number: 25-00231710 • Address: 18072 CAMPBELL RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00231710
Address
18072 CAMPBELL RD, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-06-10T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-05-19T08:02:06.000
Update Date
2025-05-19T08:57:41.000
Closed Date
2025-05-19T08:57:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000i3dumAAA
Lat Location
(32.99648323710905400,-96.80540321133370000)
23-00502784
Service Request Number: 23-00502784 • Address: 2429 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00502784
Address
2429 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-11-01T09:44:34.000
Update Date
2023-11-04T13:35:33.000
Closed Date
2023-11-04T13:35:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006a9MMAAY
Lat Location
(32.71869379956276000,-96.81107273989657000)
25-00036137
Service Request Number: 25-00036137 • Address: 8901 WOODBROOK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00036137
Address
8901 WOODBROOK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-29T18:59:00.000
Status
Closed
Created Date
2025-01-27T17:51:41.000
Update Date
2025-01-28T21:14:13.000
Closed Date
2025-01-28T21:14:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000S4JgfAAF
Lat Location
(32.89795241889088000,-96.75338731625392000)
26-00308447
Service Request Number: 26-00308447 • Address: 9418 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00308447
Address
9418 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-16T23:59:00.000
Status
Closed
Created Date
2026-07-14T09:30:37.000
Update Date
2026-07-16T10:41:18.000
Closed Date
2026-07-14T10:40:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022QXz3AAG
Lat Location
(32.90542332195013000,-96.73320913507945000)
26-00085456
Service Request Number: 26-00085456 • Address: 10393 PINECREST DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00085456
Address
10393 PINECREST DR, DALLAS, TX, 75228
City Council District
2
Department
Water Utilities
Service Request Type
Water/Sanitary Sewer Construction Project - DWU
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T15:48:17.000
Update Date
2026-03-09T12:34:00.000
Closed Date
2026-03-09T12:33:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZT5kRAAT
Lat Location
(32.83483721801566000,-96.68481534815905000)
26-00093866
Service Request Number: 26-00093866 • Address: 2600 INADALE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093866
Address
2600 INADALE AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:58:17.000
Update Date
2026-03-09T12:00:53.000
Closed Date
2026-03-09T12:00:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aW6RgAAK
Lat Location
(32.81674920580308000,-96.67079759501213000)
22-00564625
Service Request Number: 22-00564625 • Address: 2804 LONESOME DOVE LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
22-00564625
Address
2804 LONESOME DOVE LN, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2023-01-11T00:59:00.000
Status
Closed
Created Date
2022-12-29T18:15:20.000
Update Date
2023-06-08T01:52:48.000
Closed Date
2022-12-29T18:15:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004cLm3AAE
Lat Location
(32.65673179478404400,-96.86485020417277000)
23-00113675
Service Request Number: 23-00113675 • Address: 309 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00113675
Address
309 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-13T10:47:12.000
Update Date
2023-06-07T01:41:03.000
Closed Date
2023-03-27T15:06:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005IJVCAA4
Lat Location
(32.73850544738898000,-96.82663336724453000)
22-00136727
Service Request Number: 22-00136727 • Address: 611 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00136727
Address
611 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-04-13T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:56:40.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-12T08:53:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhLRAAY
Lat Location
(32.79476250188691000,-96.75557953538460000)
23-00393899
Service Request Number: 23-00393899 • Address: 8750 MEDITERRANEAN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00393899
Address
8750 MEDITERRANEAN DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-08-25T03:12:59.000
Status
Closed
Created Date
2023-08-24T03:12:59.000
Update Date
2023-08-24T03:13:09.000
Closed Date
2023-08-24T03:12:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006AACuAAO
Lat Location
(32.86786189379733000,-96.69707112382284000)
26-00158347
Service Request Number: 26-00158347 • Address: 3337 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00158347
Address
3337 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-14T17:23:43.000
Update Date
2026-04-15T17:48:31.000
Closed Date
2026-04-15T17:48:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001iKg7jAAC
Lat Location
(32.70394761927645000,-96.81484964743210000)
26-00184431
Service Request Number: 26-00184431 • Address: 5419 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00184431
Address
5419 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T06:28:19.000
Update Date
2026-05-15T06:33:02.000
Closed Date
2026-05-15T06:33:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001m6H5GAAU
Lat Location
(32.82921090735286600,-96.77689549783938000)
26-00089242
Service Request Number: 26-00089242 • Address: 3922 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089242
Address
3922 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T14:14:22.000
Update Date
2026-03-09T06:37:04.000
Closed Date
2026-03-09T06:37:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZxH1oAAF
Lat Location
(32.69675105468732000,-96.81445819732238000)
21-00550949
Service Request Number: 21-00550949 • Address: 1706 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00550949
Address
1706 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T11:51:07.000
Update Date
2023-06-12T01:22:15.000
Closed Date
2021-07-06T15:26:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000n1fmlAAA
Lat Location
(32.72891386677300600,-96.83776962793284000)
24-00521625
Service Request Number: 24-00521625 • Address: 3642 CORTEZ DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00521625
Address
3642 CORTEZ DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-28T09:56:22.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-28T11:18:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000G3wuHAAR
Lat Location
(32.86625238987760000,-96.85753547541509000)
20-01160041
Service Request Number: 20-01160041 • Address: 2438 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01160041
Address
2438 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-12-01T00:59:00.000
Status
Closed
Created Date
2020-11-28T08:32:43.000
Update Date
2023-06-09T03:13:02.000
Closed Date
2020-11-28T12:39:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000cZYkLAAW
Lat Location
(32.73488675679435000,-96.85848139730676000)
26-00111854
Service Request Number: 26-00111854 • Address: 2719 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00111854
Address
2719 PROVINCE LN, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-19T10:31:25.000
Update Date
2026-04-14T08:39:46.000
Closed Date
2026-04-13T16:09:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ckN4rAAE
Lat Location
(32.82345152064154000,-96.66780881308796000)
23-00428497
Service Request Number: 23-00428497 • Address: 7523 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00428497
Address
7523 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2023-09-15T23:59:00.000
Status
Closed
Created Date
2023-09-14T12:43:03.000
Update Date
2023-09-14T12:43:07.000
Closed Date
2023-09-14T12:43:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006I8FiAAK
Lat Location
(32.70990761769681000,-96.69275712386515000)
25-00432305
Service Request Number: 25-00432305 • Address: 2419 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00432305
Address
2419 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-19T23:59:00.000
Status
Closed
Created Date
2025-09-06T21:24:52.000
Update Date
2026-05-15T13:22:58.000
Closed Date
2026-05-15T13:22:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zuP3pAAE
Lat Location
(32.81583487112319000,-96.77826932470480000)
26-00095367
Service Request Number: 26-00095367 • Address: 1400 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00095367
Address
1400 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-09T17:27:55.000
Update Date
2026-03-09T18:37:00.000
Closed Date
2026-03-09T18:36:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aiGYTAA2
Lat Location
(32.80588121325078000,-96.77114206367865000)
21-00020049
Service Request Number: 21-00020049 • Address: 3311 51ST ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00020049
Address
3311 51ST ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-01-11T00:59:00.000
Status
Closed
Created Date
2021-01-07T17:04:50.000
Update Date
2023-06-09T02:53:45.000
Closed Date
2021-01-07T17:37:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000ee0sRAAQ
Lat Location
(32.70292168074676000,-96.76430981872373000)
25-00031633
Service Request Number: 25-00031633 • Address: 10927 LISTI DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00031633
Address
10927 LISTI DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-31T18:59:00.000
Status
Closed
Created Date
2025-01-24T09:47:55.000
Update Date
2025-01-31T19:19:50.000
Closed Date
2025-01-29T17:53:05.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Rfg70AAB
Lat Location
(32.87217642417880400,-96.69587496007230000)
26-00283709
Service Request Number: 26-00283709 • Address: 1533 HICKORY ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
26-00283709
Address
1533 HICKORY ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-28T20:23:03.000
Update Date
2026-07-04T10:33:14.000
Closed Date
2026-07-02T10:31:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001yxHhhAAE
Lat Location
(32.76868733676829500,-96.78787463611914000)
23-00140444
Service Request Number: 23-00140444 • Address: 10629 NORTHBORO ST, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00140444
Address
10629 NORTHBORO ST, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-05T23:59:00.000
Status
Closed
Created Date
2023-03-29T08:41:41.000
Update Date
2023-06-07T01:36:37.000
Closed Date
2023-03-31T15:25:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005NF1yAAG
Lat Location
(32.89217404593918000,-96.77620202708195000)
22-00237244
Service Request Number: 22-00237244 • Address: 1515 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
22-00237244
Address
1515 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed
Created Date
2022-06-07T08:55:25.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-08-09T06:41:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002O91yAAC
Lat Location
(32.67512000605087500,-96.79912553807362000)
26-00056497
Service Request Number: 26-00056497 • Address: CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00056497
Address
CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-02-12T13:56:17.000
Update Date
2026-03-09T10:40:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VfL9QAAV
Lat Location
(32.66219756437721000,-96.86789789803927000)
26-00348760
Service Request Number: 26-00348760 • Address: 820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00348760
Address
820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-08-08T23:59:00.000
Status
Closed
Created Date
2026-08-06T18:02:34.000
Update Date
2026-08-08T14:33:10.000
Closed Date
2026-08-07T10:46:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027xmDHAAY
Lat Location
(32.73753460403500000,-96.91916089606353000)
26-00199096
Service Request Number: 26-00199096 • Address: 707 N ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00199096
Address
707 N ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-09T16:40:50.000
Update Date
2026-05-15T09:46:47.000
Closed Date
2026-05-15T09:46:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nz9ODAAY
Lat Location
(32.75081696036673000,-96.82433864853435000)
22-00292259
Service Request Number: 22-00292259 • Address: 3015 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00292259
Address
3015 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:46:49.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T09:46:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qeGaAAI
Lat Location
(32.69627193879729500,-96.76883847878796000)
23-00450958
Service Request Number: 23-00450958 • Address: 2920 BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00450958
Address
2920 BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:35:02.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-09-28T14:48:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006NRf4AAG
Lat Location
(32.75129561939915000,-96.74847181066791000)
26-00092404
Service Request Number: 26-00092404 • Address: FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00092404
Address
FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:14:02.000
Update Date
2026-03-09T09:39:18.000
Closed Date
2026-03-09T09:39:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMKkRAAW
Lat Location
(32.79507222060621000,-96.80214364127815000)
26-00267326
Service Request Number: 26-00267326 • Address: 15839 MEADOWVISTA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00267326
Address
15839 MEADOWVISTA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-17T12:59:39.000
Update Date
2026-06-18T16:02:37.000
Closed Date
2026-06-18T16:02:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001wWmqnAAC
Lat Location
(32.96493405566092000,-96.78525886746355000)
20-01187985
Service Request Number: 20-01187985 • Address: 3714 COPELAND ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01187985
Address
3714 COPELAND ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-08T15:44:22.000
Update Date
2023-06-09T03:20:44.000
Closed Date
2020-12-08T15:54:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bN0CAAA0
Lat Location
(32.76753206353395000,-96.74762132988687000)
26-00095378
Service Request Number: 26-00095378 • Address: 3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00095378
Address
3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:41:22.000
Update Date
2026-03-09T20:08:16.000
Closed Date
2026-03-09T20:08:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiOcTAAU
Lat Location
(32.65760144882990000,-96.76368841206414000)
24-00458719
Service Request Number: 24-00458719 • Address: 7610 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00458719
Address
7610 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-21T13:02:30.000
Update Date
2024-10-11T14:15:59.000
Closed Date
2024-10-11T14:15:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lFBLAA2
Lat Location
(32.98437559118940500,-96.77769507824243000)
25-00278223
Service Request Number: 25-00278223 • Address: 9039 DORINDA CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00278223
Address
9039 DORINDA CIR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-06-12T18:59:00.000
Status
Closed
Created Date
2025-06-11T17:29:18.000
Update Date
2025-06-11T17:29:47.000
Closed Date
2025-06-11T17:29:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lYxyhAAC
Lat Location
(32.70069096522520000,-96.66464155736334000)
23-00131311
Service Request Number: 23-00131311 • Address: 3027 SHOREWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00131311
Address
3027 SHOREWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-03-24T23:59:00.000
Status
Closed
Created Date
2023-03-23T12:09:59.000
Update Date
2023-06-07T01:30:48.000
Closed Date
2023-03-26T22:33:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005LZg3AAG
Lat Location
(32.81786607982269000,-96.66323456474248000)
26-00076092
Service Request Number: 26-00076092 • Address: 5818 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00076092
Address
5818 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2026-08-14T23:59:00.000
Status
Closed
Created Date
2026-02-25T15:14:35.000
Update Date
2026-03-09T11:17:27.000
Closed Date
2026-03-09T11:17:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YIhnBAAT
Lat Location
(32.77188853678091000,-96.91389570687309000)
26-00261106
Service Request Number: 26-00261106 • Address: 3704 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00261106
Address
3704 ALMAZAN DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-15T15:14:00.000
Update Date
2026-06-18T12:00:38.000
Closed Date
2026-06-18T12:00:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vi5sIAAQ
Lat Location
(32.86417821930023000,-96.85587914214831000)
21-00838020
Service Request Number: 21-00838020 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00838020
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-11T18:15:03.000
Update Date
2023-06-09T00:10:03.000
Closed Date
2021-10-22T09:27:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qwgeuAAA
Lat Location
(33.00395815426503500,-96.80417328610552000)
23-00303210
Service Request Number: 23-00303210 • Address: 2424 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00303210
Address
2424 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-07T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:17:19.000
Update Date
2023-07-05T15:41:49.000
Closed Date
2023-07-05T15:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rNs2AAE
Lat Location
(32.71880250322046000,-96.81690967425641000)
26-00354205
Service Request Number: 26-00354205 • Address: 13130 CHANDLER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00354205
Address
13130 CHANDLER DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-08-10T21:05:24.000
Update Date
2026-08-11T11:29:01.000
Closed Date
2026-08-11T11:29:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028mIeXAAU
Lat Location
(32.92885933878001500,-96.71540647113310000)
23-00070362
Service Request Number: 23-00070362 • Address: 1130 ROCK ISLAND ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
23-00070362
Address
1130 ROCK ISLAND ST, DALLAS, TX, 75207
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-14T16:16:16.000
Update Date
2023-06-07T01:58:03.000
Closed Date
2023-02-26T09:42:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005ABDHAA4
Lat Location
(32.76388894678420600,-96.80298505477461000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface