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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00435933
Service Request Number: 22-00435933 • Address: 6625 SANTA ANITA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00435933
Address
6625 SANTA ANITA DR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-10-06T23:59:00.000
Status
Closed
Created Date
2022-10-04T14:27:43.000
Update Date
2023-06-08T02:42:08.000
Closed Date
2022-10-05T14:42:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000003kXwhAAE
Lat Location
(32.84696559779564000,-96.74623275788184000)
21-00172742
Service Request Number: 21-00172742 • Address: 2725 SWANSON ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00172742
Address
2725 SWANSON ST, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T15:39:17.000
Update Date
2023-06-09T02:17:15.000
Closed Date
2021-02-25T16:54:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000hlf26AAA
Lat Location
(32.77292329698427400,-96.74656281924138000)
26-00022432
Service Request Number: 26-00022432 • Address: 1925 WOODY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00022432
Address
1925 WOODY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-03T00:59:00.000
Status
Closed
Created Date
2026-01-16T11:22:44.000
Update Date
2026-01-22T10:07:13.000
Closed Date
2026-01-22T10:07:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001PzTUSAA3
Lat Location
(32.67124232587435000,-96.59780908847135000)
24-00129846
Service Request Number: 24-00129846 • Address: 2316 ENGLE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00129846
Address
2316 ENGLE AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-28T18:59:00.000
Status
Closed
Created Date
2024-03-21T14:07:50.000
Update Date
2024-03-22T16:04:15.000
Closed Date
2024-03-22T16:04:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007WCSuAAO
Lat Location
(32.71835813697090000,-96.85592642543084000)
25-00480900
Service Request Number: 25-00480900 • Address: 5335 BENT TREE FOREST DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00480900
Address
5335 BENT TREE FOREST DR, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Status
Closed
Created Date
2025-10-03T09:32:20.000
Update Date
2026-05-15T13:18:47.000
Closed Date
2026-05-15T13:18:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014K3tjAAC
Lat Location
(32.96535269457818600,-96.81621357805606000)
26-00091587
Service Request Number: 26-00091587 • Address: 300 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00091587
Address
300 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:01:12.000
Update Date
2026-03-09T14:31:38.000
Closed Date
2026-03-09T14:31:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGKQYAA4
Lat Location
(32.78119265867183000,-96.82782064929084000)
22-00361889
Service Request Number: 22-00361889 • Address: 7550 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
22-00361889
Address
7550 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-11-16T00:59:00.000
Status
Closed
Created Date
2022-08-23T09:49:05.000
Update Date
2023-06-08T03:08:15.000
Closed Date
2022-10-04T11:28:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003LbULAA0
Lat Location
(32.65361692545848600,-96.88615162681668000)
26-00262034
Service Request Number: 26-00262034 • Address: WELLINGTON ST & HANCOCK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00262034
Address
WELLINGTON ST & HANCOCK ST, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-06-16T09:07:33.000
Update Date
2026-06-18T15:11:17.000
Closed Date
2026-06-16T15:09:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vq8oBAAQ
Lat Location
(32.76243574174386500,-96.74247450326537000)
23-00254602
Service Request Number: 23-00254602 • Address: MILITARY PKWY & SAM HOUSTON RD, DALLAS, TX, 75227 • Department: Transportation and Public Works Department
Service Request Number
23-00254602
Address
MILITARY PKWY & SAM HOUSTON RD, DALLAS, TX, 75227
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-06-13T23:59:00.000
Status
Closed
Created Date
2023-06-07T11:19:16.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2023-06-07T12:18:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005j4nUAAQ
Lat Location
(32.76843001803375400,-96.65027722397924000)
23-00239970
Service Request Number: 23-00239970 • Address: 7432 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00239970
Address
7432 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-30T15:02:12.000
Update Date
2023-06-16T12:07:16.000
Closed Date
2023-06-16T12:07:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005gdNxAAI
Lat Location
(32.88862395418653500,-96.77808430906602000)
20-01139571
Service Request Number: 20-01139571 • Address: 2214 LAKELAND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01139571
Address
2214 LAKELAND DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-19T21:23:25.000
Update Date
2023-06-09T03:21:01.000
Closed Date
2020-12-09T11:03:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000cXyk1AAC
Lat Location
(32.81347164893587400,-96.70320078636800000)
26-00092907
Service Request Number: 26-00092907 • Address: 5050 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00092907
Address
5050 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T09:25:40.000
Update Date
2026-03-09T14:59:58.000
Closed Date
2026-03-09T14:59:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aQXBCAA4
Lat Location
(32.75099443608784000,-96.75414937217231000)
26-00348559
Service Request Number: 26-00348559 • Address: 7453 HUNTERS RUN CT, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00348559
Address
7453 HUNTERS RUN CT, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-06T15:58:31.000
Update Date
2026-08-11T14:31:58.000
Closed Date
2026-08-11T14:31:57.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs000027vyqSAAQ
Lat Location
(32.65694671639363400,-96.85665766457436000)
26-00211436
Service Request Number: 26-00211436 • Address: 3200 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00211436
Address
3200 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-17T09:53:51.000
Update Date
2026-05-17T11:33:29.000
Closed Date
2026-05-17T11:33:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pTc0oAAC
Lat Location
(32.80295778865925600,-96.80008117765453000)
21-00473848
Service Request Number: 21-00473848 • Address: 630 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00473848
Address
630 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-26T07:47:17.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T11:52:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mOvJ5AAK
Lat Location
(32.74005121464178000,-96.83273270785730000)
26-00156098
Service Request Number: 26-00156098 • Address: 1610 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00156098
Address
1610 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:35:41.000
Update Date
2026-04-28T15:20:44.000
Closed Date
2026-04-28T15:20:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i2cqaAAA
Lat Location
(32.77252336286681000,-96.84607926497027000)
25-00455937
Service Request Number: 25-00455937 • Address: 2401 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00455937
Address
2401 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-12-19T00:59:00.000
Status
Closed
Created Date
2025-09-19T10:16:54.000
Update Date
2026-01-23T11:19:14.000
Closed Date
2026-01-23T11:18:54.000
Outcome
No Action Required
Priority
MCC
Method Received Description
Phone
Unique Key
500cs0000120mz6AAA
Lat Location
(32.80822017827786400,-96.82204194581556000)
23-00213004
Service Request Number: 23-00213004 • Address: 8603 VINEWOOD DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
23-00213004
Address
8603 VINEWOOD DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-15T18:20:21.000
Update Date
2023-06-07T01:12:19.000
Closed Date
2023-06-05T12:24:48.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005cRV2AAM
Lat Location
(32.81476332547346000,-96.70379390293641000)
25-00574038
Service Request Number: 25-00574038 • Address: 800 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00574038
Address
800 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-27T00:59:00.000
Status
Closed
Created Date
2025-12-06T01:29:34.000
Update Date
2026-01-13T17:06:13.000
Closed Date
2026-01-13T17:05:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001IDBCTAA5
Lat Location
(32.74300389709823000,-96.83582561514145000)
22-00198545
Service Request Number: 22-00198545 • Address: 3750 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
22-00198545
Address
3750 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-06-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-05-12T12:50:56.000
Update Date
2023-06-08T23:07:24.000
Closed Date
2022-05-16T08:06:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002AFCwAAO
Lat Location
(32.86120679852599000,-96.85377091739880000)
23-00418112
Service Request Number: 23-00418112 • Address: 4602 STEEL ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00418112
Address
4602 STEEL ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-09-12T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:32:26.000
Update Date
2023-09-13T08:21:40.000
Closed Date
2023-09-13T08:21:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Ff5EAAS
Lat Location
(32.81320449539055000,-96.82331023973221000)
21-00331314
Service Request Number: 21-00331314 • Address: 2634 ALDEN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00331314
Address
2634 ALDEN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:05:11.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-16T16:33:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jyUOsAAM
Lat Location
(32.74208915494076400,-96.86203645909228000)
22-00153092
Service Request Number: 22-00153092 • Address: 610 S ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00153092
Address
610 S ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-19T17:02:05.000
Update Date
2023-06-08T23:05:38.000
Closed Date
2022-05-12T08:56:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001soXvAAI
Lat Location
(32.74015277573863600,-96.84775308001079000)
26-00079817
Service Request Number: 26-00079817 • Address: 3711 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00079817
Address
3711 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T14:22:50.000
Update Date
2026-03-09T10:39:14.000
Closed Date
2026-03-05T12:32:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YjkVgAAJ
Lat Location
(32.76705517000571000,-96.74638571116425000)
21-00403717
Service Request Number: 21-00403717 • Address: 6740 WILLOW LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00403717
Address
6740 WILLOW LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:14:49.000
Update Date
2023-06-09T01:33:24.000
Closed Date
2021-05-10T08:29:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lc7N6AAI
Lat Location
(32.91334030028434000,-96.78887278217486000)
25-00598920
Service Request Number: 25-00598920 • Address: 4601 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
25-00598920
Address
4601 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-30T00:59:00.000
Status
Closed
Created Date
2025-12-25T11:33:40.000
Update Date
2025-12-25T12:21:45.000
Closed Date
2025-12-25T12:21:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001LlFLdAAN
Lat Location
(32.79661377916273000,-96.77176534519624000)
25-00343014
Service Request Number: 25-00343014 • Address: 8523 FLOWER MEADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00343014
Address
8523 FLOWER MEADOW DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-30T23:59:00.000
Status
Closed
Created Date
2025-07-16T18:49:10.000
Update Date
2026-05-15T13:29:41.000
Closed Date
2026-05-15T13:29:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qx7sMAAQ
Lat Location
(32.89519148492167500,-96.74076817272001000)
25-00447375
Service Request Number: 25-00447375 • Address: 822 MEADOW HEATH LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00447375
Address
822 MEADOW HEATH LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-16T23:59:00.000
Status
Closed
Created Date
2025-09-15T11:53:15.000
Update Date
2025-09-15T14:33:36.000
Closed Date
2025-09-15T14:33:15.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000011E5jZAAS
Lat Location
(32.67999873968801000,-96.83741329044362000)
24-00492177
Service Request Number: 24-00492177 • Address: 13010 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00492177
Address
13010 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:38:04.000
Update Date
2024-10-10T08:59:09.000
Closed Date
2024-10-10T08:59:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxdcjAAB
Lat Location
(32.92618220160592600,-96.80324954108910000)
23-00351577
Service Request Number: 23-00351577 • Address: 2239 CHATHAM SQUARE CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00351577
Address
2239 CHATHAM SQUARE CT, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-09T23:59:00.000
Status
Closed
Created Date
2023-07-31T12:42:56.000
Update Date
2023-08-05T11:27:31.000
Closed Date
2023-08-05T11:27:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000061DmtAAE
Lat Location
(32.75075923251744000,-96.64733808199479000)
26-00342198
Service Request Number: 26-00342198 • Address: 5615 OAK FALLS CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00342198
Address
5615 OAK FALLS CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:01:40.000
Update Date
2026-08-08T10:20:08.000
Closed Date
2026-08-06T10:19:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs0000270WShAAM
Lat Location
(32.99053402208995000,-96.81760385962639000)
26-00053613
Service Request Number: 26-00053613 • Address: 1117 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00053613
Address
1117 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-22T23:59:00.000
Status
Closed
Created Date
2026-02-10T22:28:13.000
Update Date
2026-05-15T16:05:57.000
Closed Date
2026-05-15T16:05:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VGyQrAAL
Lat Location
(32.74794780695667400,-96.80757162456430000)
22-00149152
Service Request Number: 22-00149152 • Address: 14176 DALLAS PKWY, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
22-00149152
Address
14176 DALLAS PKWY, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-18T23:59:00.000
Status
Closed
Created Date
2022-04-17T19:00:26.000
Update Date
2023-06-08T23:05:05.000
Closed Date
2022-04-17T21:57:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001qukNAAQ
Lat Location
(32.94142317558015000,-96.82161677274107000)
26-00087564
Service Request Number: 26-00087564 • Address: 4020 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00087564
Address
4020 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:24:55.000
Update Date
2026-03-09T09:18:02.000
Closed Date
2026-03-09T09:17:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zl5M9AAJ
Lat Location
(32.69960019406088500,-96.79794426468074000)
21-00466729
Service Request Number: 21-00466729 • Address: 1116 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00466729
Address
1116 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-24T12:22:33.000
Update Date
2023-06-09T00:54:11.000
Closed Date
2021-07-19T10:18:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mMqEOAA0
Lat Location
(32.73999067757230000,-96.80771121659926000)
26-00077344
Service Request Number: 26-00077344 • Address: 9005 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00077344
Address
9005 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:48:51.000
Update Date
2026-02-26T14:15:22.000
Closed Date
2026-02-26T14:15:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSKAzAAP
Lat Location
(32.82059107702452400,-96.88732255086202000)
22-00346476
Service Request Number: 22-00346476 • Address: 5602 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00346476
Address
5602 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-17T23:59:00.000
Status
Closed
Created Date
2022-08-13T15:55:03.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-17T14:12:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Fib5AAC
Lat Location
(32.99002806570102000,-96.80833964795606000)
22-00087761
Service Request Number: 22-00087761 • Address: 12065 GALVA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00087761
Address
12065 GALVA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-08T13:55:29.000
Update Date
2023-06-08T23:35:31.000
Closed Date
2022-03-20T13:18:42.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001Vp8zAAC
Lat Location
(32.91306609080401000,-96.76384167787158000)
26-00153297
Service Request Number: 26-00153297 • Address: 9039 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00153297
Address
9039 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:45:35.000
Update Date
2026-04-14T16:26:00.000
Closed Date
2026-04-14T16:25:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hifqzAAA
Lat Location
(32.82702176020856000,-96.70870718380850000)
26-00378814
Service Request Number: 26-00378814 • Address: 7003 BUCKNELL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00378814
Address
7003 BUCKNELL DR, DALLAS, TX, 75214
City Council District
9
Department
Planning & Development Department
Service Request Type
Building Permits Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-09-10T23:59:00.000
Status
Closed
Created Date
2026-08-25T15:51:59.000
Update Date
2026-09-12T08:38:26.000
Closed Date
2026-09-10T08:37:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002CTQ5dAAH
Lat Location
(32.85395223545202000,-96.74174289144341000)
21-00476987
Service Request Number: 21-00476987 • Address: 7952 HARMONY CREEK RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00476987
Address
7952 HARMONY CREEK RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T15:50:34.000
Update Date
2023-06-09T01:00:55.000
Closed Date
2021-06-15T10:03:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mPIYuAAO
Lat Location
(32.65249388961933600,-96.86209015972754000)
26-00418143
Service Request Number: 26-00418143 • Address: 2330 HARDWICK ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00418143
Address
2330 HARDWICK ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-20T16:49:51.000
Update Date
2026-09-21T09:04:52.000
Closed Date
2026-09-21T09:04:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002IhuWbAAJ
Lat Location
(32.77211953781094400,-96.82644180579467000)
21-00442729
Service Request Number: 21-00442729 • Address: 11136 QUAIL RUN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00442729
Address
11136 QUAIL RUN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:40:09.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-20T17:25:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA5qTAAS
Lat Location
(32.86931533842285000,-96.69007725329150000)
26-00344889
Service Request Number: 26-00344889 • Address: BRENT DR & PAMELA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00344889
Address
BRENT DR & PAMELA DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T18:36:03.000
Update Date
2026-08-08T19:50:50.000
Closed Date
2026-08-08T19:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027O7bBAAS
Lat Location
(32.99474071939249000,-96.86204293689862000)
21-00906601
Service Request Number: 21-00906601 • Address: 3510 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00906601
Address
3510 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:26:00.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-17T22:55:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000sU2YOAA0
Lat Location
(32.74070684841619500,-96.87733682646419000)
23-00062146
Service Request Number: 23-00062146 • Address: 9651 QUEENSWOOD LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00062146
Address
9651 QUEENSWOOD LN, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-14T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:47:39.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-09T15:49:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z0000057qzQAAQ
Lat Location
(32.87846662931410000,-96.71509845111551000)
23-00547531
Service Request Number: 23-00547531 • Address: 7576 BENEDICT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00547531
Address
7576 BENEDICT DR, DALLAS, TX, 75214
City Council District
9
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-01-18T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:15:40.000
Update Date
2023-12-06T21:59:20.000
Closed Date
2023-12-06T21:59:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mLWPAA2
Lat Location
(32.84901191034169400,-96.73137697310995000)
24-00568490
Service Request Number: 24-00568490 • Address: 504 YOUNGSTOWN ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00568490
Address
504 YOUNGSTOWN ST, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-26T12:45:41.000
Update Date
2024-12-23T12:31:54.000
Closed Date
2024-12-23T12:31:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000Kf7YHAAZ
Lat Location
(32.68839681551575000,-96.57368332627996000)
21-00008080
Service Request Number: 21-00008080 • Address: 1407 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00008080
Address
1407 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:19:08.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-06T14:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0zIeAAI
Lat Location
(32.68967442149536000,-96.80464925949410000)
22-00562794
Service Request Number: 22-00562794 • Address: 7906 FALLMEADOW LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00562794
Address
7906 FALLMEADOW LN, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2023-02-01T00:59:00.000
Status
Closed
Created Date
2022-12-29T06:40:13.000
Update Date
2023-06-08T01:52:19.000
Closed Date
2022-12-29T16:54:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004beaMAAQ
Lat Location
(32.95775238158425000,-96.77282080390977000)
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