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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00434604
Service Request Number: 24-00434604 • Address: N WINNETKA AVE & FLANDERS ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
24-00434604
Address
N WINNETKA AVE & FLANDERS ST, DALLAS, TX, 75208
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-09-06T23:10:58.000
Update Date
2024-09-07T20:51:34.000
Closed Date
2024-09-07T20:51:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000007h7rqAAA
Lat Location
(32.76841428880410000,-96.84015205845321000)
24-00492177
Service Request Number: 24-00492177 • Address: 13010 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00492177
Address
13010 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:38:04.000
Update Date
2024-10-10T08:59:09.000
Closed Date
2024-10-10T08:59:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxdcjAAB
Lat Location
(32.92618220160592600,-96.80324954108910000)
25-00312485
Service Request Number: 25-00312485 • Address: 319 BECKLEYWOOD BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00312485
Address
319 BECKLEYWOOD BLVD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-30T16:28:25.000
Update Date
2025-07-14T11:53:02.000
Closed Date
2025-07-14T11:53:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000oKkt9AAC
Lat Location
(32.72608961604346000,-96.82676782644005000)
23-00387355
Service Request Number: 23-00387355 • Address: 9323 AMBERTON PKWY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00387355
Address
9323 AMBERTON PKWY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-08-22T23:59:00.000
Status
Closed
Created Date
2023-08-20T16:21:29.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-08-20T17:25:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000068hlrAAA
Lat Location
(32.91868202338925000,-96.73983817247243000)
26-00185376
Service Request Number: 26-00185376 • Address: 10641 BENBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00185376
Address
10641 BENBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-05T23:59:00.000
Status
Closed
Created Date
2026-05-01T13:34:10.000
Update Date
2026-05-02T17:27:44.000
Closed Date
2026-05-02T17:27:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001mHWP8AAO
Lat Location
(32.83860210849967000,-96.66494175599588000)
22-00388421
Service Request Number: 22-00388421 • Address: 1700 WESTERHAM DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00388421
Address
1700 WESTERHAM DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-07T09:37:52.000
Update Date
2023-06-08T02:46:50.000
Closed Date
2022-12-13T11:05:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003UpoVAAS
Lat Location
(32.66230003352510000,-96.84959739000988000)
26-00087564
Service Request Number: 26-00087564 • Address: 4020 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00087564
Address
4020 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:24:55.000
Update Date
2026-03-09T09:18:02.000
Closed Date
2026-03-09T09:17:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zl5M9AAJ
Lat Location
(32.69960019406088500,-96.79794426468074000)
26-00233657
Service Request Number: 26-00233657 • Address: 8898 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00233657
Address
8898 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-06-14T23:59:00.000
Status
Closed
Created Date
2026-05-30T18:34:21.000
Update Date
2026-06-03T04:00:13.000
Closed Date
2026-06-01T03:59:03.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sDqqnAAC
Lat Location
(32.81796075588275000,-96.70190030920422000)
26-00077344
Service Request Number: 26-00077344 • Address: 9005 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00077344
Address
9005 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:48:51.000
Update Date
2026-02-26T14:15:22.000
Closed Date
2026-02-26T14:15:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSKAzAAP
Lat Location
(32.82059107702452400,-96.88732255086202000)
21-00930153
Service Request Number: 21-00930153 • Address: 609 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00930153
Address
609 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-31T11:47:33.000
Update Date
2023-06-08T23:53:27.000
Closed Date
2021-11-01T12:13:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000nR8OiAAK
Lat Location
(32.75145409509787000,-96.83176987447872000)
23-00070851
Service Request Number: 23-00070851 • Address: 6314 CONTOUR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
23-00070851
Address
6314 CONTOUR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-23T00:59:00.000
Status
Closed
Created Date
2023-02-14T20:00:08.000
Update Date
2023-06-07T01:58:07.000
Closed Date
2023-02-17T11:13:01.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AJlaAAG
Lat Location
(32.98348077717209000,-96.79959221126973000)
23-00122368
Service Request Number: 23-00122368 • Address: 2834 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00122368
Address
2834 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-17T15:09:14.000
Update Date
2023-06-07T01:27:57.000
Closed Date
2023-03-27T15:27:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005JutoAAC
Lat Location
(32.73529390671364000,-96.86734642175726000)
24-00401395
Service Request Number: 24-00401395 • Address: 2315 KLONDIKE DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00401395
Address
2315 KLONDIKE DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-18T17:43:24.000
Update Date
2024-09-13T11:04:06.000
Closed Date
2024-09-13T11:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000050lbxAAA
Lat Location
(32.81943354676344000,-96.67701276069685000)
25-00040272
Service Request Number: 25-00040272 • Address: DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00040272
Address
DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-29T17:58:49.000
Update Date
2025-01-30T14:48:33.000
Closed Date
2025-01-30T14:48:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SOxObAAL
Lat Location
(32.99028007420939400,-96.82954485497942000)
26-00423764
Service Request Number: 26-00423764 • Address: 5200 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00423764
Address
5200 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2027-03-17T23:59:00.000
Status
Closed
Created Date
2026-09-23T16:36:47.000
Update Date
2026-10-02T09:59:45.000
Closed Date
2026-10-02T09:59:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002JYu73AAD
Lat Location
(32.82977562266856000,-96.78098581266202000)
23-00576103
Service Request Number: 23-00576103 • Address: 2429 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00576103
Address
2429 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-10T00:59:00.000
Status
Closed
Created Date
2023-12-23T14:53:24.000
Update Date
2024-01-09T11:49:01.000
Closed Date
2024-01-09T11:49:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006uuRyAAI
Lat Location
(32.76642804459030600,-96.77378699050479000)
24-00033467
Service Request Number: 24-00033467 • Address: 1225 TAPERWICKE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00033467
Address
1225 TAPERWICKE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-23T16:30:39.000
Update Date
2024-01-25T16:26:39.000
Closed Date
2024-01-25T16:26:38.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z00000777JOAAY
Lat Location
(32.65203216942276000,-96.84140556226973000)
21-00933309
Service Request Number: 21-00933309 • Address: 2ND AVE & HERRLING ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00933309
Address
2ND AVE & HERRLING ST, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-11-02T15:18:55.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-02T15:30:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000tOkSOAA0
Lat Location
(32.76788479468249000,-96.75250353911360000)
25-00279677
Service Request Number: 25-00279677 • Address: 3888 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00279677
Address
3888 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-06-13T23:59:00.000
Status
Closed
Created Date
2025-06-12T13:13:49.000
Update Date
2025-06-12T23:56:42.000
Closed Date
2025-06-12T23:56:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000lh15pAAA
Lat Location
(32.89298147007299000,-96.84731757922455000)
21-00126530
Service Request Number: 21-00126530 • Address: 2233 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00126530
Address
2233 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-02-17T01:59:00.000
Status
Closed
Created Date
2021-02-10T11:11:01.000
Update Date
2023-06-09T03:23:38.000
Closed Date
2021-02-11T12:19:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000gOLVhAAO
Lat Location
(32.75152411511590000,-96.69067860934109000)
25-00467616
Service Request Number: 25-00467616 • Address: 1908 GLENFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00467616
Address
1908 GLENFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-29T23:59:00.000
Status
Closed
Created Date
2025-09-25T20:13:40.000
Update Date
2025-09-30T11:50:07.000
Closed Date
2025-09-30T11:50:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs0000137ienAAA
Lat Location
(32.71834742512691000,-96.85146459911516000)
23-00547531
Service Request Number: 23-00547531 • Address: 7576 BENEDICT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00547531
Address
7576 BENEDICT DR, DALLAS, TX, 75214
City Council District
9
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-01-18T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:15:40.000
Update Date
2023-12-06T21:59:20.000
Closed Date
2023-12-06T21:59:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mLWPAA2
Lat Location
(32.84901191034169400,-96.73137697310995000)
20-01147114
Service Request Number: 20-01147114 • Address: 6709 SWEET SUE LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01147114
Address
6709 SWEET SUE LN, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-23T13:12:20.000
Update Date
2023-06-09T03:22:09.000
Closed Date
2020-11-23T13:19:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000cYapoAAC
Lat Location
(32.66684826810285400,-96.80351971047033000)
22-00298991
Service Request Number: 22-00298991 • Address: 8441 CADENZA LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00298991
Address
8441 CADENZA LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-14T16:21:36.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-19T16:40:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002tYb8AAE
Lat Location
(32.80929495664365400,-96.68041490318710000)
25-00308555
Service Request Number: 25-00308555 • Address: 3703 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00308555
Address
3703 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-27T20:20:59.000
Update Date
2025-07-11T15:38:07.000
Closed Date
2025-07-11T14:52:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000o3DyQAAU
Lat Location
(32.87159704124344000,-96.85593758481826000)
24-00320476
Service Request Number: 24-00320476 • Address: 1505 COVE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00320476
Address
1505 COVE DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-03T23:59:00.000
Status
Closed
Created Date
2024-07-02T11:13:22.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-02T16:36:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008BuJaAAK
Lat Location
(32.71185793238774400,-96.80100237870249000)
25-00178874
Service Request Number: 25-00178874 • Address: 3999 SAM HOUSTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00178874
Address
3999 SAM HOUSTON RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed
Created Date
2025-04-21T10:36:03.000
Update Date
2025-04-22T16:49:13.000
Closed Date
2025-04-22T16:49:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dxAGGAA2
Lat Location
(32.77164157773088000,-96.65426211009893000)
23-00310901
Service Request Number: 23-00310901 • Address: 3707 KIMBALLDALE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00310901
Address
3707 KIMBALLDALE DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-07T14:43:32.000
Update Date
2023-07-14T08:35:30.000
Closed Date
2023-07-14T08:35:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005srqzAAA
Lat Location
(32.69604731744543400,-96.88098017275713000)
21-00066518
Service Request Number: 21-00066518 • Address: 744 KIRKWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00066518
Address
744 KIRKWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-01-26T00:59:00.000
Status
Closed
Created Date
2021-01-22T09:00:29.000
Update Date
2023-06-09T02:25:18.000
Closed Date
2021-01-22T09:00:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000fbcvtAAA
Lat Location
(32.85021433034185600,-96.70523214751357000)
21-00951778
Service Request Number: 21-00951778 • Address: 3501 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00951778
Address
3501 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:49:26.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-17T15:24:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tR40iAAC
Lat Location
(32.79634516590447000,-96.78825192883014000)
21-00198387
Service Request Number: 21-00198387 • Address: 3935 ROCHELLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00198387
Address
3935 ROCHELLE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-05T10:15:17.000
Update Date
2023-06-09T02:11:27.000
Closed Date
2021-03-09T13:30:12.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000hoSeNAAU
Lat Location
(32.87446785337230000,-96.84959104348246000)
22-00089744
Service Request Number: 22-00089744 • Address: 623 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00089744
Address
623 WOODMONT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-09T15:42:19.000
Update Date
2023-06-08T23:35:51.000
Closed Date
2022-03-09T17:05:11.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000001WKriAAG
Lat Location
(32.72313608816951000,-96.70513326712661000)
24-00100755
Service Request Number: 24-00100755 • Address: 3423 BOULDER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
24-00100755
Address
3423 BOULDER DR, DALLAS, TX, 75233
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-06T18:59:00.000
Status
Closed
Created Date
2024-03-04T15:07:44.000
Update Date
2024-03-05T15:27:07.000
Closed Date
2024-03-05T15:27:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OpN9AAK
Lat Location
(32.70206772775909000,-96.87447424251711000)
25-00201087
Service Request Number: 25-00201087 • Address: 2404 OAK DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00201087
Address
2404 OAK DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-31T23:59:00.000
Status
Closed
Created Date
2025-05-02T10:10:01.000
Update Date
2025-05-20T14:19:14.000
Closed Date
2025-05-20T14:19:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000fhVnMAAU
Lat Location
(32.67595030606912000,-96.78160732289096000)
24-00519591
Service Request Number: 24-00519591 • Address: 7123 LONG CANYON TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00519591
Address
7123 LONG CANYON TRL, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-26T03:23:12.000
Update Date
2024-10-26T08:34:41.000
Closed Date
2024-10-26T08:34:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FqmUXAAZ
Lat Location
(32.64137854432363000,-96.94849442422404000)
24-00478109
Service Request Number: 24-00478109 • Address: 200 SATINWOOD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00478109
Address
200 SATINWOOD DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-04T23:59:00.000
Status
Closed
Created Date
2024-10-02T11:23:50.000
Update Date
2024-10-03T13:30:05.000
Closed Date
2024-10-03T13:30:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000BOQkbAAH
Lat Location
(32.71134183779134000,-96.70284952753420000)
26-00110812
Service Request Number: 26-00110812 • Address: 2807 AINWICK CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00110812
Address
2807 AINWICK CT, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-25T23:59:00.000
Status
Closed
Created Date
2026-03-18T15:53:03.000
Update Date
2026-03-20T08:53:03.000
Closed Date
2026-03-20T08:53:03.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cbSgTAAU
Lat Location
(32.76179285005917000,-96.69973326647191000)
24-00552616
Service Request Number: 24-00552616 • Address: 2865 SPRUCE VALLEY LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
24-00552616
Address
2865 SPRUCE VALLEY LN, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-11-18T00:59:00.000
Status
Closed
Created Date
2024-11-15T14:30:58.000
Update Date
2024-11-15T16:18:19.000
Closed Date
2024-11-15T16:18:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000J5biNAAR
Lat Location
(32.71489655680831000,-96.87632857773241000)
26-00252649
Service Request Number: 26-00252649 • Address: 9204 LIPTONSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00252649
Address
9204 LIPTONSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-12T23:59:00.000
Status
Closed
Created Date
2026-06-10T14:06:25.000
Update Date
2026-06-13T15:45:10.000
Closed Date
2026-06-11T15:44:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ugxirAAA
Lat Location
(32.87311619340396000,-96.70560185426561000)
23-00496621
Service Request Number: 23-00496621 • Address: 3110 CLAIBOURNE BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00496621
Address
3110 CLAIBOURNE BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-11-03T23:59:00.000
Status
Closed
Created Date
2023-10-27T14:53:02.000
Update Date
2026-08-07T13:25:59.000
Closed Date
2023-10-30T15:16:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006YWQvAAO
Lat Location
(32.78036046147872000,-96.91080539666665000)
23-00547497
Service Request Number: 23-00547497 • Address: 11311 VISALIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00547497
Address
11311 VISALIA DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-12-07T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:38:01.000
Update Date
2023-12-05T11:42:04.000
Closed Date
2023-12-05T11:42:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mK2mAAE
Lat Location
(32.84963310915612000,-96.66718953447068000)
22-00070947
Service Request Number: 22-00070947 • Address: 8603 VINEWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00070947
Address
8603 VINEWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-24T17:28:33.000
Update Date
2023-06-08T23:36:06.000
Closed Date
2022-03-08T14:19:07.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000001RcQ6AAK
Lat Location
(32.81471612810978000,-96.70387397880171000)
21-00641087
Service Request Number: 21-00641087 • Address: 2761 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00641087
Address
2761 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:02:48.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-13T00:58:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1yyYAAQ
Lat Location
(32.71441554393877000,-96.79410251462406000)
23-00083805
Service Request Number: 23-00083805 • Address: 2907 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00083805
Address
2907 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-03-01T01:59:00.000
Status
Closed
Created Date
2023-02-23T11:40:37.000
Update Date
2023-06-07T02:48:13.000
Closed Date
2023-02-27T10:42:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005Coh5AAC
Lat Location
(32.71124426855012500,-96.81601531770302000)
24-00367821
Service Request Number: 24-00367821 • Address: 3713 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00367821
Address
3713 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-31T18:59:00.000
Status
Closed
Created Date
2024-07-30T09:41:12.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-30T11:07:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000002byFOAAY
Lat Location
(32.78725322281870500,-96.90153271760609000)
26-00429350
Service Request Number: 26-00429350 • Address: 2486 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00429350
Address
2486 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-19T23:59:00.000
Status
Closed
Created Date
2026-09-27T19:17:23.000
Update Date
2026-10-02T06:33:08.000
Closed Date
2026-09-30T06:31:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KQVrgAAH
Lat Location
(32.77449715242537000,-96.82327820694474000)
26-00164166
Service Request Number: 26-00164166 • Address: 1719 CORDAY ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00164166
Address
1719 CORDAY ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-27T23:59:00.000
Status
Closed
Created Date
2026-04-20T08:12:51.000
Update Date
2026-04-21T14:07:08.000
Closed Date
2026-04-21T14:06:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001j68baAAA
Lat Location
(32.81520676211336000,-96.70831984110154000)
22-00550131
Service Request Number: 22-00550131 • Address: 5110 PARK LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
22-00550131
Address
5110 PARK LN, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-06T01:59:00.000
Status
Closed
Created Date
2022-12-20T12:29:45.000
Update Date
2023-06-08T03:10:25.000
Closed Date
2023-01-09T10:22:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004W945AAC
Lat Location
(32.87384730054439000,-96.82101500843952000)
21-00550591
Service Request Number: 21-00550591 • Address: 9200 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00550591
Address
9200 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:08:14.000
Update Date
2026-08-07T14:19:15.000
Closed Date
2021-06-17T07:00:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000n1djqAAA
Lat Location
(32.90034518684942000,-96.74462269806526000)
25-00407240
Service Request Number: 25-00407240 • Address: 816 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00407240
Address
816 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-22T12:45:52.000
Update Date
2025-09-12T08:58:39.000
Closed Date
2025-09-12T08:58:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000xXaHHAA0
Lat Location
(32.74884484222169000,-96.83644079273503000)
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