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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00082356
Service Request Number: 26-00082356 • Address: 6950 TOKALON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00082356
Address
6950 TOKALON DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T09:06:04.000
Update Date
2026-03-09T21:39:14.000
Closed Date
2026-03-09T20:53:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z4X0lAAF
Lat Location
(32.81897844275634000,-96.73913643025260000)
22-00424827
Service Request Number: 22-00424827 • Address: 1366 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00424827
Address
1366 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-09-28T23:59:00.000
Status
Closed
Created Date
2022-09-27T17:03:34.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-09-27T18:52:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003gf3OAAQ
Lat Location
(32.69224864320117000,-96.80521114470330000)
26-00094752
Service Request Number: 26-00094752 • Address: 4414 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00094752
Address
4414 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:08:46.000
Update Date
2026-03-09T15:23:06.000
Closed Date
2026-03-09T15:23:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adzftAAA
Lat Location
(32.76119019899289000,-96.75195921844205000)
21-00331329
Service Request Number: 21-00331329 • Address: PARNELL ST & LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00331329
Address
PARNELL ST & LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:07:56.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-14T09:20:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000jyUQkAAM
Lat Location
(32.75600873179989500,-96.77671951260379000)
21-00656684
Service Request Number: 21-00656684 • Address: W BROOKLYN AVE & S BRIGHTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00656684
Address
W BROOKLYN AVE & S BRIGHTON AVE, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-15T23:04:48.000
Update Date
2023-06-09T00:40:01.000
Closed Date
2021-07-16T01:27:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000oL4ghAAC
Lat Location
(32.73933009229211000,-96.85037102054270000)
25-00285224
Service Request Number: 25-00285224 • Address: 3875 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00285224
Address
3875 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-01T23:59:00.000
Status
Closed
Created Date
2025-06-16T09:31:36.000
Update Date
2026-05-15T13:33:06.000
Closed Date
2026-05-15T13:32:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000m8K9BAAU
Lat Location
(32.89333855506064500,-96.84782495473648000)
24-00492167
Service Request Number: 24-00492167 • Address: 6713 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00492167
Address
6713 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-25T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:34:16.000
Update Date
2024-10-18T06:31:37.000
Closed Date
2024-10-18T06:31:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxYgHAAV
Lat Location
(32.84511832413600000,-96.74485947440425000)
22-00040406
Service Request Number: 22-00040406 • Address: 4124 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
22-00040406
Address
4124 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-02-16T00:59:00.000
Status
Closed
Created Date
2022-02-01T10:08:09.000
Update Date
2023-06-08T23:29:47.000
Closed Date
2022-02-10T10:33:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
5008z000001JHLCAA4
Lat Location
(32.81887257618349500,-96.80216711219575000)
26-00401275
Service Request Number: 26-00401275 • Address: 5014 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00401275
Address
5014 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-09T15:25:42.000
Update Date
2026-09-12T10:12:18.000
Closed Date
2026-09-10T10:11:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GDYuWAAX
Lat Location
(32.78947706353610000,-96.75393104826160000)
25-00499695
Service Request Number: 25-00499695 • Address: 10110 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00499695
Address
10110 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-15T12:25:05.000
Update Date
2025-10-27T15:33:13.000
Closed Date
2025-10-27T15:33:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000016VF6sAAG
Lat Location
(32.69042257237461500,-96.64894634009839000)
20-01081504
Service Request Number: 20-01081504 • Address: 7152 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01081504
Address
7152 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-10-31T10:01:20.000
Update Date
2023-06-09T03:27:41.000
Closed Date
2020-11-02T12:23:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bjnpCAAQ
Lat Location
(32.87380579927381000,-96.75692705335706000)
26-00207247
Service Request Number: 26-00207247 • Address: 130 MT HOOD ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00207247
Address
130 MT HOOD ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-14T12:41:09.000
Update Date
2026-05-19T08:25:00.000
Closed Date
2026-05-19T08:24:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001oz97XAAQ
Lat Location
(32.74569726292005400,-96.88610770021134000)
26-00077387
Service Request Number: 26-00077387 • Address: 134 S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00077387
Address
134 S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:02:12.000
Update Date
2026-03-01T09:24:00.000
Closed Date
2026-03-01T09:23:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YSHgAAAX
Lat Location
(32.79663113299783000,-96.76083779851893000)
24-00060944
Service Request Number: 24-00060944 • Address: 1908 VATICAN LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00060944
Address
1908 VATICAN LN, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-02-23T18:59:00.000
Status
Closed
Created Date
2024-02-07T19:35:30.000
Update Date
2024-02-08T11:16:44.000
Closed Date
2024-02-08T11:16:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007DhLVAA0
Lat Location
(32.69367785923166000,-96.85110827601119000)
23-00480720
Service Request Number: 23-00480720 • Address: 9505 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00480720
Address
9505 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-10-18T23:59:00.000
Status
Closed
Created Date
2023-10-17T21:07:48.000
Update Date
2023-10-18T10:14:10.000
Closed Date
2023-10-18T10:14:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006UcBlAAK
Lat Location
(32.71977868613049000,-96.65825831185808000)
21-00007982
Service Request Number: 21-00007982 • Address: 1833 GREENDALE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00007982
Address
1833 GREENDALE DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-12T00:59:00.000
Status
Closed
Created Date
2021-01-04T19:13:45.000
Update Date
2023-06-09T02:58:32.000
Closed Date
2021-01-11T11:27:25.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0yIOAAY
Lat Location
(32.74377605264442000,-96.66914991668396000)
25-00153119
Service Request Number: 25-00153119 • Address: 8420 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00153119
Address
8420 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-07T00:21:09.000
Update Date
2025-06-23T23:24:46.000
Closed Date
2025-06-23T23:24:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bue8jAAA
Lat Location
(32.87099836721373000,-96.75981964476344000)
22-00203431
Service Request Number: 22-00203431 • Address: 1831 LEATH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00203431
Address
1831 LEATH ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-05-19T23:59:00.000
Status
Closed
Created Date
2022-05-18T08:55:27.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-05-18T13:45:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002Bz9cAAC
Lat Location
(32.78961386510711400,-96.84864924435298000)
21-00641122
Service Request Number: 21-00641122 • Address: 430 TOWN CREEK DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00641122
Address
430 TOWN CREEK DR, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:07:31.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-12T13:50:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000o1zDTAAY
Lat Location
(32.68287875710010000,-96.83146624196523000)
26-00094328
Service Request Number: 26-00094328 • Address: 4400 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00094328
Address
4400 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:31:27.000
Update Date
2026-03-09T13:24:19.000
Closed Date
2026-03-09T13:24:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aaMQbAAM
Lat Location
(32.78601377779490600,-96.76258909555392000)
26-00315649
Service Request Number: 26-00315649 • Address: 2632 SARITA CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00315649
Address
2632 SARITA CT, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-20T23:59:00.000
Status
Closed
Created Date
2026-07-17T19:14:33.000
Update Date
2026-07-20T09:00:23.000
Closed Date
2026-07-18T08:59:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000023PtL8AAK
Lat Location
(32.71579315712572400,-96.91132842739339000)
24-00334673
Service Request Number: 24-00334673 • Address: 4475 GINGER AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00334673
Address
4475 GINGER AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T14:18:10.000
Update Date
2024-08-05T11:34:47.000
Closed Date
2024-08-05T11:34:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008Eu9yAAC
Lat Location
(32.73134808613338000,-96.89442313765618000)
25-00554481
Service Request Number: 25-00554481 • Address: 7027 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
25-00554481
Address
7027 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-19T20:21:33.000
Update Date
2026-04-14T12:36:18.000
Closed Date
2026-04-14T11:50:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001FCvkXAAT
Lat Location
(32.93309597311744600,-96.78326977571211000)
23-00312337
Service Request Number: 23-00312337 • Address: 1723 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00312337
Address
1723 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-08T17:37:59.000
Update Date
2023-07-12T08:54:07.000
Closed Date
2023-07-12T08:54:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005t9cyAAA
Lat Location
(32.69208895693295000,-96.84963194581401000)
25-00448094
Service Request Number: 25-00448094 • Address: 3633 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00448094
Address
3633 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-15T15:42:20.000
Update Date
2026-03-09T11:29:49.000
Closed Date
2026-03-09T11:29:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000011InIvAAK
Lat Location
(32.69989084695458000,-96.84208776041808000)
22-00196937
Service Request Number: 22-00196937 • Address: 4400 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00196937
Address
4400 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-20T23:59:00.000
Status
Closed
Created Date
2022-05-13T21:32:42.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-24T07:48:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000029ddNAAQ
Lat Location
(32.84472280935469000,-96.83336296085870000)
26-00326700
Service Request Number: 26-00326700 • Address: 3117 FLOWERDALE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00326700
Address
3117 FLOWERDALE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-07-25T23:59:00.000
Status
Closed
Created Date
2026-07-24T10:41:01.000
Update Date
2026-07-24T13:05:30.000
Closed Date
2026-07-24T13:05:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500cs000024pO0BAAU
Lat Location
(32.89426653806822000,-96.87534060491973000)
22-00337580
Service Request Number: 22-00337580 • Address: 6022 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00337580
Address
6022 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed
Created Date
2022-08-08T20:37:21.000
Update Date
2023-06-08T03:12:55.000
Closed Date
2022-08-09T14:56:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003CQvOAAW
Lat Location
(32.88842882950408600,-96.80334785826010000)
23-00286303
Service Request Number: 23-00286303 • Address: 17905 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00286303
Address
17905 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-30T23:59:00.000
Status
Closed
Created Date
2023-06-23T12:26:04.000
Update Date
2023-06-30T10:05:34.000
Closed Date
2023-06-30T10:05:33.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000005o2VlAAI
Lat Location
(32.99598416560136000,-96.80353005296175000)
26-00418655
Service Request Number: 26-00418655 • Address: 6500 LAZY RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00418655
Address
6500 LAZY RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-23T23:59:00.000
Status
Closed
Created Date
2026-09-21T08:44:45.000
Update Date
2026-09-21T11:56:23.000
Closed Date
2026-09-21T11:56:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Im7wiAAB
Lat Location
(32.66862800906921000,-96.80235391658208000)
20-01159833
Service Request Number: 20-01159833 • Address: 2622 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01159833
Address
2622 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-12-01T00:59:00.000
Status
Closed
Created Date
2020-11-27T19:45:10.000
Update Date
2023-06-09T03:12:58.000
Closed Date
2020-11-28T10:08:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000cZXAuAAO
Lat Location
(32.75810038926681500,-96.70169078310997000)
23-00063601
Service Request Number: 23-00063601 • Address: BILLIE DR & DOVE CREEK WAY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00063601
Address
BILLIE DR & DOVE CREEK WAY, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-14T00:59:00.000
Status
Closed
Created Date
2023-02-10T08:36:46.000
Update Date
2023-06-07T01:56:57.000
Closed Date
2023-02-10T08:57:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000058XFrAAM
Lat Location
(32.68767767391311500,-96.84962162490103000)
24-00515397
Service Request Number: 24-00515397 • Address: 6551 WINTON ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00515397
Address
6551 WINTON ST, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-23T20:48:09.000
Update Date
2024-10-24T16:30:15.000
Closed Date
2024-10-24T16:30:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FQy7zAAD
Lat Location
(32.83537348994467000,-96.74866321791444000)
25-00396153
Service Request Number: 25-00396153 • Address: 4558 PRODUCTION DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00396153
Address
4558 PRODUCTION DR, DALLAS, TX, 75235
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T18:59:00.000
Status
Closed
Created Date
2025-08-16T10:13:59.000
Update Date
2025-08-19T09:56:49.000
Closed Date
2025-08-19T09:56:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wWUj8AAG
Lat Location
(32.80786389331952000,-96.82826875398266000)
24-00394117
Service Request Number: 24-00394117 • Address: 4717 ASHBROOK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00394117
Address
4717 ASHBROOK RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-19T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-08-14T09:16:55.000
Update Date
2024-08-14T17:13:56.000
Closed Date
2024-08-14T17:12:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000004XBlaAAG
Lat Location
(32.78300937161499500,-96.71330654201500000)
26-00003431
Service Request Number: 26-00003431 • Address: 2600 HARDING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00003431
Address
2600 HARDING ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Status
Closed
Created Date
2026-01-04T18:01:01.000
Update Date
2026-01-04T21:15:46.000
Closed Date
2026-01-04T21:15:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001NG3vRAAT
Lat Location
(32.75209922906333000,-96.75422686210727000)
22-00510009
Service Request Number: 22-00510009 • Address: 3222 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00510009
Address
3222 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-11-24T18:14:11.000
Update Date
2023-06-08T02:08:36.000
Closed Date
2022-11-29T16:10:30.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000004F5QzAAK
Lat Location
(32.71564102320845000,-96.78682879638389000)
24-00552634
Service Request Number: 24-00552634 • Address: 4204 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00552634
Address
4204 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-11-19T18:59:00.000
Status
Closed
Created Date
2024-11-15T14:39:47.000
Update Date
2024-11-16T12:20:41.000
Closed Date
2024-11-16T12:20:22.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000J5jspAAB
Lat Location
(33.00560516612744000,-96.83904954928722000)
25-00187502
Service Request Number: 25-00187502 • Address: 1801 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00187502
Address
1801 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-02T23:59:00.000
Status
Closed
Created Date
2025-04-25T08:36:17.000
Update Date
2025-04-30T14:11:03.000
Closed Date
2025-04-30T14:10:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eed8XAAQ
Lat Location
(32.72633700429995000,-96.80883098449058000)
24-00394239
Service Request Number: 24-00394239 • Address: 1722 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00394239
Address
1722 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-14T09:45:29.000
Update Date
2024-08-15T09:25:53.000
Closed Date
2024-08-15T09:25:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000004XWGYAA4
Lat Location
(32.75277918196802000,-96.76555383899752000)
21-00920426
Service Request Number: 21-00920426 • Address: 9525 FORESTVIEW ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00920426
Address
9525 FORESTVIEW ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-10-25T10:21:09.000
Update Date
2023-06-09T00:08:08.000
Closed Date
2021-10-25T12:54:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000spoggAAA
Lat Location
(32.90730502638887600,-96.71030202300076000)
25-00440105
Service Request Number: 25-00440105 • Address: 3430 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00440105
Address
3430 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-09-25T23:59:00.000
Status
Closed
Created Date
2025-09-10T20:45:08.000
Update Date
2025-09-11T10:32:46.000
Closed Date
2025-09-11T10:32:46.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010dWm3AAE
Lat Location
(32.70206409414933000,-96.81205586047962000)
26-00094037
Service Request Number: 26-00094037 • Address: SEEVERS AVE & E SANER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00094037
Address
SEEVERS AVE & E SANER AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T10:05:36.000
Update Date
2026-03-09T10:40:26.000
Closed Date
2026-03-09T10:40:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aYXM5AAO
Lat Location
(32.71317369134079000,-96.82179295056264000)
23-00414835
Service Request Number: 23-00414835 • Address: N STEMMONS FWY SB & MEDICAL DISTRICT DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
23-00414835
Address
N STEMMONS FWY SB & MEDICAL DISTRICT DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-06T10:54:56.000
Update Date
2023-09-07T10:36:29.000
Closed Date
2023-09-07T10:36:27.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000006EyikAAC
Lat Location
(32.80654787440384000,-96.84049550022107000)
26-00081316
Service Request Number: 26-00081316 • Address: 1909 MYRTLEWOOD DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00081316
Address
1909 MYRTLEWOOD DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-02-28T23:13:42.000
Update Date
2026-03-09T09:02:44.000
Closed Date
2026-03-09T09:02:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YwDgkAAF
Lat Location
(32.68897200659887400,-96.85124957785601000)
22-00013633
Service Request Number: 22-00013633 • Address: 2950 ALEX ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00013633
Address
2950 ALEX ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:07:50.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-11T16:11:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vKuepAAC
Lat Location
(32.73814059290846000,-96.78313220088994000)
24-00492142
Service Request Number: 24-00492142 • Address: BARNES BRIDGE RD & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00492142
Address
BARNES BRIDGE RD & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-15T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:23:25.000
Update Date
2024-10-15T10:08:16.000
Closed Date
2024-10-15T10:08:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxJULAA3
Lat Location
(32.84713482117176000,-96.65928515230730000)
21-00916999
Service Request Number: 21-00916999 • Address: 9304 PINEHAVEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00916999
Address
9304 PINEHAVEN DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2021-10-22T22:05:33.000
Status
Closed
Created Date
2021-10-21T22:05:34.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-21T22:05:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000son8WAAQ
Lat Location
(32.77089542094467000,-96.66321377167802000)
22-00556903
Service Request Number: 22-00556903 • Address: 404 N MURDEAUX LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
22-00556903
Address
404 N MURDEAUX LN, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:59:02.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-29T09:11:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z4sdAAC
Lat Location
(32.71767190396594000,-96.69278269423862000)
26-00088296
Service Request Number: 26-00088296 • Address: 3020 WEISENBERGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00088296
Address
3020 WEISENBERGER DR, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T09:17:45.000
Update Date
2026-03-09T12:13:54.000
Closed Date
2026-03-09T12:13:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZrVqeAAF
Lat Location
(32.77881356062602000,-96.89695666056151000)
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