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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00093689
Service Request Number: 26-00093689 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00093689
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-09T04:39:56.000
Update Date
2026-03-09T13:48:44.000
Closed Date
2026-03-09T13:48:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aV32nAAC
Lat Location
(32.77470429805769000,-96.70558454400688000)
21-00020444
Service Request Number: 21-00020444 • Address: 2808 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00020444
Address
2808 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-07T18:07:38.000
Update Date
2023-06-09T02:53:51.000
Closed Date
2021-01-08T11:12:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ee2e7AAA
Lat Location
(32.79878664309790000,-96.80103531356269000)
25-00307991
Service Request Number: 25-00307991 • Address: 6924 HUNNICUT PL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00307991
Address
6924 HUNNICUT PL, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-27T14:58:30.000
Update Date
2025-07-21T13:21:18.000
Closed Date
2025-07-21T12:35:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000nz8R9AAI
Lat Location
(32.78263572631578000,-96.71554720870931000)
21-00423759
Service Request Number: 21-00423759 • Address: 6613 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00423759
Address
6613 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
9
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-12T07:24:03.000
Update Date
2023-06-09T01:38:19.000
Closed Date
2021-05-24T14:53:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000leY5LAAU
Lat Location
(32.82596263368311000,-96.74717767942609000)
22-00292292
Service Request Number: 22-00292292 • Address: 5141 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00292292
Address
5141 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:58:21.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-22T08:18:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qfeNAAQ
Lat Location
(32.82140735992942400,-96.78310188794342000)
26-00115068
Service Request Number: 26-00115068 • Address: 1771 MCCOY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00115068
Address
1771 MCCOY ST, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-20T23:30:25.000
Update Date
2026-03-21T00:50:44.000
Closed Date
2026-03-21T00:50:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001d89SAAAY
Lat Location
(32.79671230716396000,-96.78894993385913000)
26-00235637
Service Request Number: 26-00235637 • Address: 10340 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00235637
Address
10340 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-01T12:20:00.000
Update Date
2026-06-18T15:09:46.000
Closed Date
2026-06-18T15:09:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001sRETxAAO
Lat Location
(32.69037416330850500,-96.64365920606360000)
24-00572160
Service Request Number: 24-00572160 • Address: 912 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00572160
Address
912 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-30T16:00:13.000
Update Date
2025-01-02T13:23:15.000
Closed Date
2025-01-02T12:36:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000L3fDqAAJ
Lat Location
(32.74105180597654000,-96.83787654378857000)
21-00550862
Service Request Number: 21-00550862 • Address: 1230 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00550862
Address
1230 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T11:39:24.000
Update Date
2023-06-12T01:22:15.000
Closed Date
2021-06-16T14:39:19.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000n1fbSAAQ
Lat Location
(32.67660379181038000,-96.84190500513607000)
25-00150743
Service Request Number: 25-00150743 • Address: 12249 CRESTLINE AVE, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
25-00150743
Address
12249 CRESTLINE AVE, DALLAS, TX, 75244
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-04-25T18:59:00.000
Status
Closed
Created Date
2025-04-04T14:29:58.000
Update Date
2025-04-11T14:18:55.000
Closed Date
2025-04-11T14:18:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000biMPMAA2
Lat Location
(32.91590280106619000,-96.83404843667967000)
25-00185156
Service Request Number: 25-00185156 • Address: 1834 BAYFRONT DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
25-00185156
Address
1834 BAYFRONT DR, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:34:46.000
Update Date
2025-05-14T15:38:17.000
Closed Date
2025-05-14T14:51:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRVTiAAO
Lat Location
(32.71894492007104000,-96.97445388600052000)
26-00315645
Service Request Number: 26-00315645 • Address: 331 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00315645
Address
331 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-22T23:59:00.000
Status
Closed
Created Date
2026-07-17T19:07:29.000
Update Date
2026-07-24T09:14:15.000
Closed Date
2026-07-22T09:13:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000023PspAAAS
Lat Location
(32.85833064536948500,-96.70785290066439000)
24-00453571
Service Request Number: 24-00453571 • Address: 7440 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00453571
Address
7440 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-09-18T12:49:53.000
Update Date
2024-09-18T13:41:33.000
Closed Date
2024-09-18T13:41:32.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500cs000009JM67AAG
Lat Location
(32.88851187415220000,-96.77799803258542000)
21-00273788
Service Request Number: 21-00273788 • Address: 2227 CHERYL LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00273788
Address
2227 CHERYL LN, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-27T11:39:00.000
Update Date
2023-06-09T02:04:01.000
Closed Date
2021-03-30T15:50:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jDFLSAA4
Lat Location
(32.69578759883253000,-96.85458291894980000)
26-00207869
Service Request Number: 26-00207869 • Address: S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00207869
Address
S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-14T16:15:10.000
Update Date
2026-05-15T09:04:15.000
Closed Date
2026-05-15T09:04:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p3dqBAAQ
Lat Location
(32.73884584113551000,-96.68297743796124000)
21-01000577
Service Request Number: 21-01000577 • Address: 2419 WENTWORTH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-01000577
Address
2419 WENTWORTH ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed
Created Date
2021-12-28T12:03:02.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2021-12-31T18:26:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIZ9oAAG
Lat Location
(32.74328432220789000,-96.85698060608883000)
23-00450934
Service Request Number: 23-00450934 • Address: 5846 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00450934
Address
5846 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-10-20T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:26:37.000
Update Date
2023-11-09T12:27:35.000
Closed Date
2023-11-09T12:27:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NRReAAO
Lat Location
(32.98754538567076400,-96.80724229642438000)
24-00392664
Service Request Number: 24-00392664 • Address: 2419 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00392664
Address
2419 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-08-14T23:59:00.000
Status
Closed
Created Date
2024-08-13T12:52:51.000
Update Date
2024-08-15T15:09:28.000
Closed Date
2024-08-15T15:09:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000004QZW6AAO
Lat Location
(32.76079694267119000,-96.76694465067203000)
24-00492117
Service Request Number: 24-00492117 • Address: 3720 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00492117
Address
3720 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:13:56.000
Update Date
2024-10-10T14:23:40.000
Closed Date
2024-10-10T14:23:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwtEwAAJ
Lat Location
(32.91300604324808000,-96.85517706871238000)
24-00492170
Service Request Number: 24-00492170 • Address: 4209 CARDINAL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00492170
Address
4209 CARDINAL DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:35:36.000
Update Date
2024-10-10T08:53:51.000
Closed Date
2024-10-10T08:53:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Cxa6zAAB
Lat Location
(32.70337349343898000,-96.78228288582233000)
23-00062087
Service Request Number: 23-00062087 • Address: 6806 LOCKHEED AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
23-00062087
Address
6806 LOCKHEED AVE, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-15T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:30:13.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-10T10:25:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000057pUcAAI
Lat Location
(32.84101858719174000,-96.82939230104320000)
25-00224088
Service Request Number: 25-00224088 • Address: 3968 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00224088
Address
3968 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-11T18:59:00.000
Status
Closed
Created Date
2025-05-14T12:02:57.000
Update Date
2025-05-16T06:46:11.000
Closed Date
2025-05-16T06:46:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hR4V0AAK
Lat Location
(32.69496299503922600,-96.90837693046630000)
22-00246393
Service Request Number: 22-00246393 • Address: 4512 BRIARGLEN DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00246393
Address
4512 BRIARGLEN DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-11T11:49:02.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-11T11:53:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002QxVTAA0
Lat Location
(32.71509928621054000,-96.89351208380910000)
23-00325905
Service Request Number: 23-00325905 • Address: 8180 SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00325905
Address
8180 SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-14T21:52:52.000
Update Date
2023-07-17T09:56:48.000
Closed Date
2023-07-17T09:56:44.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005vzWDAAY
Lat Location
(32.99173899304568600,-96.76134721411533000)
21-00630192
Service Request Number: 21-00630192 • Address: 5436 RHODES LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00630192
Address
5436 RHODES LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-08T10:17:36.000
Update Date
2023-06-12T01:12:36.000
Closed Date
2021-07-28T12:14:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000o0QrTAAU
Lat Location
(32.68486858201707000,-96.74081420438864000)
23-00312328
Service Request Number: 23-00312328 • Address: 800 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00312328
Address
800 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-07-08T17:22:11.000
Update Date
2023-07-08T23:57:23.000
Closed Date
2023-07-08T23:57:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005t9UHAAY
Lat Location
(32.73956193542563000,-96.92788604543831000)
25-00374408
Service Request Number: 25-00374408 • Address: 7304 MESA VERDE TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00374408
Address
7304 MESA VERDE TRL, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-11T23:59:00.000
Status
Closed
Created Date
2025-08-04T13:15:00.000
Update Date
2025-08-07T09:44:20.000
Closed Date
2025-08-07T09:44:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000uSYMfAAO
Lat Location
(32.65984058672300000,-96.85433899746386000)
26-00094633
Service Request Number: 26-00094633 • Address: 3721 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00094633
Address
3721 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:15:01.000
Update Date
2026-03-09T14:44:44.000
Closed Date
2026-03-09T14:44:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001abyG6AAI
Lat Location
(32.88794506443759500,-96.85552424901691000)
22-00246384
Service Request Number: 22-00246384 • Address: 9454 TIMBERLEAF DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00246384
Address
9454 TIMBERLEAF DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-12T23:59:00.000
Status
Closed
Created Date
2022-06-11T11:44:33.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-11T17:05:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002QxRRAA0
Lat Location
(32.90645130622658000,-96.73442737362001000)
26-00380737
Service Request Number: 26-00380737 • Address: EDD RD & SPICEWOOD DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00380737
Address
EDD RD & SPICEWOOD DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-27T23:59:00.000
Status
Closed
Created Date
2026-08-26T15:24:59.000
Update Date
2026-08-29T11:39:18.000
Closed Date
2026-08-27T05:21:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002Cl8dJAAR
Lat Location
(32.69092126345775000,-96.59449408706695000)
23-00375354
Service Request Number: 23-00375354 • Address: 3700 SHORECREST DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
23-00375354
Address
3700 SHORECREST DR, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-13T17:37:07.000
Update Date
2023-08-17T11:50:44.000
Closed Date
2023-08-17T11:50:42.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z0000066C2CAAU
Lat Location
(32.85878862784285600,-96.85033785866345000)
23-00254426
Service Request Number: 23-00254426 • Address: 6606 EMHOUSE ST, DALLAS, TX, 75232 • Department: Code Compliance
Service Request Number
23-00254426
Address
6606 EMHOUSE ST, DALLAS, TX, 75232
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-07T10:13:09.000
Update Date
2023-11-01T11:36:57.000
Closed Date
2023-11-01T11:36:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005j2eDAAQ
Lat Location
(32.66769683210334000,-96.82780914530942000)
26-00094386
Service Request Number: 26-00094386 • Address: 3518 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094386
Address
3518 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T11:50:09.000
Update Date
2026-03-09T12:04:39.000
Closed Date
2026-03-09T12:04:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aZzzcAAC
Lat Location
(32.72629508473729000,-96.87832695277370000)
21-00957599
Service Request Number: 21-00957599 • Address: 106 PALM OAK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00957599
Address
106 PALM OAK DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-12-22T00:59:00.000
Status
Closed
Created Date
2021-11-21T09:05:06.000
Update Date
2023-06-08T23:50:28.000
Closed Date
2021-11-23T00:00:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tRnnEAAS
Lat Location
(32.71235427570730000,-96.70378635149850000)
20-01004042
Service Request Number: 20-01004042 • Address: 4029 MENDENHALL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01004042
Address
4029 MENDENHALL DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-10-07T08:04:24.000
Update Date
2023-06-09T03:50:04.000
Closed Date
2020-10-07T16:18:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000aRqy5AAC
Lat Location
(32.91029249933196000,-96.84515540347498000)
24-00492191
Service Request Number: 24-00492191 • Address: 214 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00492191
Address
214 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:40:52.000
Update Date
2024-10-15T11:24:53.000
Closed Date
2024-10-15T11:24:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cx09zAAB
Lat Location
(32.78149199368382000,-96.79963910054227000)
23-00112969
Service Request Number: 23-00112969 • Address: 6850 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00112969
Address
6850 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-12T21:46:00.000
Update Date
2023-06-07T01:40:57.000
Closed Date
2023-03-17T09:43:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005IC6uAAG
Lat Location
(32.87001516482412000,-96.76587248427758000)
21-00997649
Service Request Number: 21-00997649 • Address: 3343 NORCROSS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00997649
Address
3343 NORCROSS LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-24T13:11:34.000
Update Date
2023-06-08T23:58:20.000
Closed Date
2021-12-27T14:58:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIElCAAW
Lat Location
(32.88990119094483000,-96.86651091419160000)
24-00180572
Service Request Number: 24-00180572 • Address: 3723 BIGLOW ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00180572
Address
3723 BIGLOW ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-22T23:59:00.000
Status
Closed
Created Date
2024-04-19T10:39:01.000
Update Date
2024-04-19T15:56:28.000
Closed Date
2024-04-19T15:56:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007i2J2AAI
Lat Location
(32.70440654296033500,-96.79589071432997000)
23-00442754
Service Request Number: 23-00442754 • Address: 7662 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00442754
Address
7662 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T14:05:11.000
Update Date
2023-09-28T15:51:27.000
Closed Date
2023-09-28T15:51:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Lb0UAAS
Lat Location
(32.88806247574782000,-96.77549404593725000)
24-00492156
Service Request Number: 24-00492156 • Address: 2714 KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00492156
Address
2714 KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:29:34.000
Update Date
2024-10-11T05:40:36.000
Closed Date
2024-10-11T05:40:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00000Cx6IcAAJ
Lat Location
(32.77592103882811000,-96.90827183890724000)
24-00092788
Service Request Number: 24-00092788 • Address: 8517 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00092788
Address
8517 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-28T09:29:47.000
Update Date
2024-03-01T10:43:09.000
Closed Date
2024-03-01T10:43:09.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007LyZkAAK
Lat Location
(32.89391118257343000,-96.75348550362142000)
23-00210409
Service Request Number: 23-00210409 • Address: 1500 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00210409
Address
1500 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-14T09:39:02.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-14T12:21:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005c1cVAAQ
Lat Location
(32.74008163004648000,-96.80004724214577000)
26-00389652
Service Request Number: 26-00389652 • Address: 8319 DIRECTORS ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00389652
Address
8319 DIRECTORS ROW, DALLAS, TX, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-03T23:59:00.000
Status
Closed
Created Date
2026-09-01T11:52:03.000
Update Date
2026-09-04T08:54:15.000
Closed Date
2026-09-02T08:53:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002EA2AkAAL
Lat Location
(32.81420953964738000,-96.88459745123230000)
21-00340060
Service Request Number: 21-00340060 • Address: 9113 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00340060
Address
9113 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-16T10:43:48.000
Update Date
2023-06-09T01:50:55.000
Closed Date
2021-04-16T10:43:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000kfPkeAAE
Lat Location
(32.82147835644164000,-96.88865174022943000)
26-00095377
Service Request Number: 26-00095377 • Address: 6407 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095377
Address
6407 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:41:12.000
Update Date
2026-03-09T19:30:16.000
Closed Date
2026-03-09T19:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aiOKjAAM
Lat Location
(32.71990016038450500,-96.71064479205035000)
26-00149916
Service Request Number: 26-00149916 • Address: 6626 FLANARY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00149916
Address
6626 FLANARY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T17:13:52.000
Update Date
2026-04-14T09:05:32.000
Closed Date
2026-04-14T09:04:47.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hKvKDAA0
Lat Location
(33.00472275286277000,-96.78885355799771000)
26-00117962
Service Request Number: 26-00117962 • Address: 1027 N WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00117962
Address
1027 N WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-23T14:48:50.000
Update Date
2026-04-14T15:09:59.000
Closed Date
2026-04-14T15:09:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001dTYfGAAW
Lat Location
(32.75590123903279000,-96.84042444162337000)
23-00446141
Service Request Number: 23-00446141 • Address: 7214 WENTWOOD DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00446141
Address
7214 WENTWOOD DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-26T09:05:09.000
Update Date
2023-09-26T10:01:04.000
Closed Date
2023-09-26T10:01:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006MPfPAAW
Lat Location
(32.86318353396991000,-96.78281573328313000)
24-00063995
Service Request Number: 24-00063995 • Address: 1701 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00063995
Address
1701 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-08T23:33:08.000
Update Date
2024-02-21T17:45:31.000
Closed Date
2024-02-21T17:45:31.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007EFYtAAO
Lat Location
(32.76671629301150500,-96.83587766141122000)
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