Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
26-00090145
Service Request Number: 26-00090145 • Address: E MOCKINGBIRD LN & N CENTRAL EXPY SB, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00090145
Address
E MOCKINGBIRD LN & N CENTRAL EXPY SB, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-05T23:04:09.000
Update Date
2026-03-09T11:38:16.000
Closed Date
2026-03-09T11:38:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001a4ZTNAA2
Lat Location
(32.83654011212465000,-96.77892339285572000)
24-00529033
Service Request Number: 24-00529033 • Address: 2612 L B J FWY EB, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
24-00529033
Address
2612 L B J FWY EB, DALLAS, TX, 75229
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-12-04T18:59:00.000
Status
Closed
Created Date
2024-10-31T18:10:34.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-11-01T07:23:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Gn5mvAAB
Lat Location
(32.90854717279487000,-96.89164887068513000)
26-00093256
Service Request Number: 26-00093256 • Address: 499 HART ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00093256
Address
499 HART ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Construction Right of Way/Status - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-08T14:39:02.000
Update Date
2026-03-09T13:12:41.000
Closed Date
2026-03-09T13:12:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRrJ9AAK
Lat Location
(32.75337030641787000,-96.80255332562362000)
26-00153315
Service Request Number: 26-00153315 • Address: 4256 L B J SERV EB, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00153315
Address
4256 L B J SERV EB, DALLAS, TX, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:52:54.000
Update Date
2026-04-14T12:52:28.000
Closed Date
2026-04-14T12:52:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hggb7AAA
Lat Location
(32.92486859190787000,-96.83696263945595000)
25-00277756
Service Request Number: 25-00277756 • Address: 2259 HOMEWAY CIR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00277756
Address
2259 HOMEWAY CIR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-11T14:38:00.000
Update Date
2025-06-16T15:48:43.000
Closed Date
2025-06-16T15:48:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lWoulAAC
Lat Location
(32.80944769149898000,-96.67579706737511000)
26-00090273
Service Request Number: 26-00090273 • Address: 1204 WILLOW GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00090273
Address
1204 WILLOW GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T08:30:18.000
Update Date
2026-03-09T17:02:45.000
Closed Date
2026-03-09T17:02:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a6wgoAAA
Lat Location
(32.67471465512353000,-96.84082245610215000)
26-00148730
Service Request Number: 26-00148730 • Address: 2630 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00148730
Address
2630 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T08:39:02.000
Update Date
2026-04-14T11:02:24.000
Closed Date
2026-04-14T11:02:23.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hC7inAAC
Lat Location
(32.73097265938292000,-96.86214462746211000)
26-00072291
Service Request Number: 26-00072291 • Address: 3806 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00072291
Address
3806 MUNGER AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-23T15:30:20.000
Update Date
2026-03-09T09:58:45.000
Closed Date
2026-03-09T09:58:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001Xmwz4AAB
Lat Location
(32.79947587391278000,-96.78755339028740000)
24-00326734
Service Request Number: 24-00326734 • Address: 3142 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00326734
Address
3142 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-05T18:14:05.000
Update Date
2024-07-12T17:43:22.000
Closed Date
2024-07-12T17:43:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008DCfxAAG
Lat Location
(32.70872154338335000,-96.80756268840184000)
24-00394117
Service Request Number: 24-00394117 • Address: 4717 ASHBROOK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00394117
Address
4717 ASHBROOK RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-19T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-08-14T09:16:55.000
Update Date
2024-08-14T17:13:56.000
Closed Date
2024-08-14T17:12:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000004XBlaAAG
Lat Location
(32.78300937161499500,-96.71330654201500000)
26-00095310
Service Request Number: 26-00095310 • Address: 1426 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00095310
Address
1426 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:46:13.000
Update Date
2026-03-09T18:04:41.000
Closed Date
2026-03-09T18:04:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ahgGTAAY
Lat Location
(32.78852148084367000,-96.84342021766443000)
21-00550834
Service Request Number: 21-00550834 • Address: 1318 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00550834
Address
1318 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T11:35:54.000
Update Date
2023-06-12T01:22:14.000
Closed Date
2021-07-14T12:45:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000n1fiqAAA
Lat Location
(32.77660998468633000,-96.84289610394254000)
23-00338992
Service Request Number: 23-00338992 • Address: 9983 RIO DOSO DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00338992
Address
9983 RIO DOSO DR, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-22T12:36:55.000
Update Date
2023-07-24T12:26:30.000
Closed Date
2023-07-24T12:26:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000005ygt0AAA
Lat Location
(32.76682278428141600,-96.64900248787612000)
26-00127432
Service Request Number: 26-00127432 • Address: 2003 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00127432
Address
2003 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-28T10:57:42.000
Update Date
2026-03-28T12:27:34.000
Closed Date
2026-03-28T12:27:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ebqg1AAA
Lat Location
(32.72373458733589000,-96.81588015541075000)
23-00210443
Service Request Number: 23-00210443 • Address: 611 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00210443
Address
611 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-14T10:24:58.000
Update Date
2023-06-07T01:11:37.000
Closed Date
2023-05-14T10:31:11.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000005c21aAAA
Lat Location
(32.70661188377529000,-96.83383783246340000)
26-00407669
Service Request Number: 26-00407669 • Address: 3000 ROCHESTER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00407669
Address
3000 ROCHESTER ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-09-16T23:59:00.000
Status
Closed
Created Date
2026-09-14T09:03:44.000
Update Date
2026-09-14T10:30:16.000
Closed Date
2026-09-14T10:30:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002H8w2aAAB
Lat Location
(32.74008429824931000,-96.74819497680824000)
20-01060171
Service Request Number: 20-01060171 • Address: 503 N TENNANT ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01060171
Address
503 N TENNANT ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T11:07:01.000
Update Date
2023-06-09T03:36:11.000
Closed Date
2020-10-23T12:32:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aUwTHAA0
Lat Location
(32.74860278076875000,-96.85552841602563000)
26-00154536
Service Request Number: 26-00154536 • Address: 13465 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00154536
Address
13465 FLOYD CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-28T23:59:00.000
Status
Closed
Created Date
2026-04-14T08:50:38.000
Update Date
2026-04-29T07:52:35.000
Closed Date
2026-04-29T07:52:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001htEXKAA2
Lat Location
(32.93082765434884000,-96.74538051517652000)
24-00368013
Service Request Number: 24-00368013 • Address: 9656 LYNBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00368013
Address
9656 LYNBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-10-24T23:59:00.000
Status
Closed
Created Date
2024-07-30T10:29:11.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2025-05-21T11:56:23.000
Outcome
Work Order Issued
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002chh7AAA
Lat Location
(32.87811321004113000,-96.70389275794427000)
21-00662781
Service Request Number: 21-00662781 • Address: 7003 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00662781
Address
7003 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-07-25T23:59:00.000
Status
Closed
Created Date
2021-07-18T17:56:16.000
Update Date
2023-06-09T00:41:11.000
Closed Date
2021-07-22T05:31:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000oM7HzAAK
Lat Location
(32.82182498409544000,-96.73811514043949000)
25-00069550
Service Request Number: 25-00069550 • Address: 3640 RISING SUN LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00069550
Address
3640 RISING SUN LN, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-02-18T18:59:00.000
Status
Closed
Created Date
2025-02-17T16:05:33.000
Update Date
2025-02-17T16:05:55.000
Closed Date
2025-02-17T16:05:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000UwyP7AAJ
Lat Location
(32.76745346328126000,-96.65105368236117000)
26-00283107
Service Request Number: 26-00283107 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00283107
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-28T08:16:18.000
Update Date
2026-06-28T08:20:25.000
Closed Date
2026-06-28T08:20:23.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ytLlXAAU
Lat Location
(32.80185784892076000,-96.82737066295968000)
21-00697139
Service Request Number: 21-00697139 • Address: 5115 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00697139
Address
5115 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-28T14:46:43.000
Update Date
2023-06-09T00:41:54.000
Closed Date
2021-08-20T15:04:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oqFwPAAU
Lat Location
(32.79161066189812600,-96.75523585623783000)
26-00092401
Service Request Number: 26-00092401 • Address: BOWEN ST & CARLISLE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00092401
Address
BOWEN ST & CARLISLE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:13:08.000
Update Date
2026-03-09T09:50:41.000
Closed Date
2026-03-09T09:50:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMM36AAG
Lat Location
(32.80408395017743000,-96.80254643072082000)
21-00022811
Service Request Number: 21-00022811 • Address: 2400 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00022811
Address
2400 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-01-26T00:59:00.000
Status
Closed
Created Date
2021-01-08T13:48:08.000
Update Date
2023-06-09T02:43:30.000
Closed Date
2021-01-12T11:52:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000eeJvpAAE
Lat Location
(32.70579288489757000,-96.78937513701437000)
26-00039438
Service Request Number: 26-00039438 • Address: 7458 EMORY OAK LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00039438
Address
7458 EMORY OAK LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-01T20:22:43.000
Update Date
2026-03-09T13:28:46.000
Closed Date
2026-03-09T13:28:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001TDFKzAAP
Lat Location
(32.62971588938671000,-96.95291450208535000)
22-00458559
Service Request Number: 22-00458559 • Address: 1300 E 10TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00458559
Address
1300 E 10TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-11-02T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:08:36.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2022-10-20T07:56:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003sm6eAAA
Lat Location
(32.74807237850182000,-96.80559632378659000)
24-00078922
Service Request Number: 24-00078922 • Address: 230 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00078922
Address
230 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-21T00:59:00.000
Status
Closed
Created Date
2024-02-19T13:54:39.000
Update Date
2024-02-19T14:11:04.000
Closed Date
2024-02-19T14:11:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007IASfAAO
Lat Location
(32.86064373651978000,-96.70924649317391000)
23-00542180
Service Request Number: 23-00542180 • Address: 7215 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00542180
Address
7215 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-03T00:59:00.000
Status
Closed
Created Date
2023-11-29T10:10:57.000
Update Date
2023-11-30T19:19:03.000
Closed Date
2023-11-30T19:19:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006kmj1AAA
Lat Location
(32.72698233899501000,-96.69778590148660000)
26-00418340
Service Request Number: 26-00418340 • Address: 2409 WINTHROP DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00418340
Address
2409 WINTHROP DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-20T22:33:20.000
Update Date
2026-09-23T09:40:26.000
Closed Date
2026-09-23T09:40:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Ija5ZAAR
Lat Location
(32.84122789120615000,-96.67183786058467000)
26-00308120
Service Request Number: 26-00308120 • Address: 6219 MENGER AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00308120
Address
6219 MENGER AVE, DALLAS, TX, 75227
City Council District
7
Department
Water Utilities
Service Request Type
Water Pollution Urgent - DWU
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-19T23:59:00.000
Status
Closed
Created Date
2026-07-14T06:37:58.000
Update Date
2026-07-16T10:35:21.000
Closed Date
2026-07-14T10:34:23.000
Outcome
Investigation Complete
Priority
MCC
Method Received Description
Email
Unique Key
500cs000022NSW5AAO
Lat Location
(32.76850109418213500,-96.71440619795906000)
22-00523206
Service Request Number: 22-00523206 • Address: 10455 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
22-00523206
Address
10455 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:48:43.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-17T13:52:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004LLn6AAG
Lat Location
(32.88929602541805000,-96.87723493390715000)
26-00087315
Service Request Number: 26-00087315 • Address: 2712 SWANSON ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00087315
Address
2712 SWANSON ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T15:09:22.000
Update Date
2026-03-09T21:37:50.000
Closed Date
2026-03-09T16:55:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Zi0vmAAB
Lat Location
(32.77320815812435000,-96.74657453171683000)
26-00087454
Service Request Number: 26-00087454 • Address: 8750 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00087454
Address
8750 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:48:07.000
Update Date
2026-03-09T09:52:52.000
Closed Date
2026-03-09T09:52:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjB7aAAF
Lat Location
(32.86857420258483000,-96.76961844637762000)
26-00061191
Service Request Number: 26-00061191 • Address: 8750 THACKERY ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00061191
Address
8750 THACKERY ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-20T00:59:00.000
Status
Closed
Created Date
2026-02-16T13:21:46.000
Update Date
2026-03-09T08:18:10.000
Closed Date
2026-03-09T08:17:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WI893AAD
Lat Location
(32.86965313268268000,-96.79137135709553000)
22-00439180
Service Request Number: 22-00439180 • Address: 2707 SUNSET AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00439180
Address
2707 SUNSET AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:03:09.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-12-15T10:53:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003lkkfAAA
Lat Location
(32.74414077144154000,-96.86339684803755000)
21-00591116
Service Request Number: 21-00591116 • Address: 2321 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00591116
Address
2321 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-26T17:56:37.000
Update Date
2023-06-12T01:09:27.000
Closed Date
2021-06-26T22:57:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lYkAyAAK
Lat Location
(32.68214386438871000,-96.78161557309134000)
26-00246579
Service Request Number: 26-00246579 • Address: 5500 ANITA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00246579
Address
5500 ANITA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-09T23:59:00.000
Status
Closed
Created Date
2026-06-07T14:41:17.000
Update Date
2026-06-08T17:22:43.000
Closed Date
2026-06-08T17:22:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001trJigAAE
Lat Location
(32.83451976832750000,-96.77381882998148000)
22-00439213
Service Request Number: 22-00439213 • Address: 8553 ARTURO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00439213
Address
8553 ARTURO DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:15:16.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-10-08T13:53:18.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000003llLAAAY
Lat Location
(32.81372709244182000,-96.70533350116776000)
21-00949927
Service Request Number: 21-00949927 • Address: 2418 KAHN ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00949927
Address
2418 KAHN ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-15T17:55:55.000
Update Date
2023-06-08T23:49:15.000
Closed Date
2021-11-18T17:38:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tQpp2AAC
Lat Location
(32.66956292027966000,-96.78160327671739000)
23-00477356
Service Request Number: 23-00477356 • Address: 5802 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
23-00477356
Address
5802 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-18T23:59:00.000
Status
Closed
Created Date
2023-10-16T10:14:57.000
Update Date
2023-10-17T15:47:33.000
Closed Date
2023-10-17T15:47:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006TmEIAA0
Lat Location
(32.79311374686280000,-96.74629378147772000)
21-00885915
Service Request Number: 21-00885915 • Address: 6500 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00885915
Address
6500 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-30T10:55:49.000
Update Date
2023-06-09T00:07:23.000
Closed Date
2021-09-30T10:57:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rlSkmAAE
Lat Location
(32.86497799306073400,-96.74344123027075000)
24-00519697
Service Request Number: 24-00519697 • Address: 13303 CLOVERBROOK LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00519697
Address
13303 CLOVERBROOK LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T08:57:52.000
Update Date
2024-11-19T12:38:54.000
Closed Date
2024-11-19T12:38:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FrK4oAAF
Lat Location
(32.68393379349528000,-96.59892830782191000)
26-00091082
Service Request Number: 26-00091082 • Address: 7416 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00091082
Address
7416 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T13:49:40.000
Update Date
2026-03-08T09:57:00.000
Closed Date
2026-03-08T09:56:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aCUQ6AAO
Lat Location
(32.95944084406227000,-96.77988460822506000)
26-00238738
Service Request Number: 26-00238738 • Address: ROBERT B CULLUM BLVD & 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00238738
Address
ROBERT B CULLUM BLVD & 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-08T23:59:00.000
Status
Closed
Created Date
2026-06-02T17:57:40.000
Update Date
2026-06-03T08:34:20.000
Closed Date
2026-06-03T08:34:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001srAxhAAE
Lat Location
(32.78045434753596000,-96.76719875517934000)
24-00519708
Service Request Number: 24-00519708 • Address: 3600 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00519708
Address
3600 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T09:06:28.000
Update Date
2024-11-04T12:19:42.000
Closed Date
2024-11-04T12:19:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FrLtiAAF
Lat Location
(32.75650240580762000,-96.77307341045514000)
22-00172983
Service Request Number: 22-00172983 • Address: 10114 MAPLERIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00172983
Address
10114 MAPLERIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-06-13T23:59:00.000
Status
Closed
Created Date
2022-05-01T22:07:47.000
Update Date
2023-06-08T23:03:30.000
Closed Date
2022-05-02T23:58:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z00000226YZAAY
Lat Location
(32.88201184511278500,-96.71138854693886000)
20-01169684
Service Request Number: 20-01169684 • Address: 3342 BORGER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01169684
Address
3342 BORGER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-12-02T09:57:07.000
Update Date
2023-06-09T03:16:14.000
Closed Date
2020-12-07T10:14:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cad6ZAAQ
Lat Location
(32.78249923356748500,-96.84201561350397000)
21-00641168
Service Request Number: 21-00641168 • Address: 1123 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00641168
Address
1123 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2021-07-12T10:15:20.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-13T16:17:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zZwAAI
Lat Location
(32.73435016159815000,-96.84939668065984000)
24-00025788
Service Request Number: 24-00025788 • Address: 6818 LEDYARD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00025788
Address
6818 LEDYARD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-01-20T00:59:00.000
Status
Closed
Created Date
2024-01-18T13:56:45.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-01-18T14:54:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000756TrAAI
Lat Location
(32.97773862665036000,-96.79033358870957000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface