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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01064548
Service Request Number: 20-01064548 • Address: 2141 NORLOCK LN, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-01064548
Address
2141 NORLOCK LN, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-10-26T09:02:19.000
Update Date
2023-06-09T03:38:32.000
Closed Date
2020-11-05T15:41:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aVDjkAAG
Lat Location
(32.77870484046826500,-96.78950954641874000)
24-00087295
Service Request Number: 24-00087295 • Address: 1644 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00087295
Address
1644 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-14T18:59:00.000
Status
Closed
Created Date
2024-02-24T11:51:00.000
Update Date
2024-03-14T15:42:57.000
Closed Date
2024-03-14T15:42:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007KPD9AAO
Lat Location
(32.74115916226640600,-96.84752831024143000)
25-00410758
Service Request Number: 25-00410758 • Address: 7737 EL PADRE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00410758
Address
7737 EL PADRE LN, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-09T23:59:00.000
Status
Closed
Created Date
2025-08-25T11:04:22.000
Update Date
2026-05-15T13:24:24.000
Closed Date
2026-05-15T13:24:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xoq1UAAQ
Lat Location
(32.96062947019291000,-96.77448919419969000)
21-00933332
Service Request Number: 21-00933332 • Address: 437 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00933332
Address
437 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-11-02T15:28:44.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-03T08:44:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tOktdAAC
Lat Location
(32.77873204507590500,-96.83142874017875000)
25-00041568
Service Request Number: 25-00041568 • Address: 12032 EXCELSIOR WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00041568
Address
12032 EXCELSIOR WAY, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-14T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:58:15.000
Update Date
2025-02-18T16:01:29.000
Closed Date
2025-02-18T16:01:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SVIwcAAH
Lat Location
(32.91293848745905000,-96.79690619686106000)
24-00261507
Service Request Number: 24-00261507 • Address: 656 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
24-00261507
Address
656 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-06-14T18:59:00.000
Status
Closed
Created Date
2024-06-01T17:07:25.000
Update Date
2024-06-02T07:54:34.000
Closed Date
2024-06-02T07:54:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007z0atAAA
Lat Location
(32.77601584312543500,-96.79793513121480000)
21-00008059
Service Request Number: 21-00008059 • Address: 1903 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00008059
Address
1903 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-04T20:02:48.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-05T11:46:43.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000e0z4CAAQ
Lat Location
(32.74541520719629000,-96.85032792426694000)
24-00441001
Service Request Number: 24-00441001 • Address: 900 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00441001
Address
900 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-25T23:59:00.000
Status
Closed
Created Date
2024-09-11T10:43:41.000
Update Date
2024-09-27T16:03:30.000
Closed Date
2024-09-27T16:03:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000008G5X0AAK
Lat Location
(32.74953150101373000,-96.81117659457809000)
22-00292285
Service Request Number: 22-00292285 • Address: 10940 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00292285
Address
10940 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:56:55.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T15:16:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qfcGAAQ
Lat Location
(32.87856610356095600,-96.69370852448431000)
22-00136712
Service Request Number: 22-00136712 • Address: 1917 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00136712
Address
1917 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-12T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:42:29.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-09T17:13:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001mhC5AAI
Lat Location
(32.74580972541635000,-96.64001043001208000)
26-00227543
Service Request Number: 26-00227543 • Address: 2428 KRISTEN DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00227543
Address
2428 KRISTEN DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-27T12:30:42.000
Update Date
2026-06-03T16:40:12.000
Closed Date
2026-06-03T16:40:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001rTiY6AAK
Lat Location
(32.69273698053466000,-96.78033361365071000)
26-00346688
Service Request Number: 26-00346688 • Address: 9986 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00346688
Address
9986 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-05T16:32:19.000
Update Date
2026-08-08T13:58:17.000
Closed Date
2026-08-06T13:56:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027ed41AAA
Lat Location
(32.86880810979806000,-96.71372073468402000)
26-00371582
Service Request Number: 26-00371582 • Address: 100 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00371582
Address
100 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-11-20T00:59:00.000
Status
Closed
Created Date
2026-08-20T17:41:12.000
Update Date
2026-10-02T16:28:24.000
Closed Date
2026-10-02T16:28:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002BNw8nAAD
Lat Location
(32.74847736524904000,-96.79914433206140000)
21-00340060
Service Request Number: 21-00340060 • Address: 9113 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00340060
Address
9113 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-16T10:43:48.000
Update Date
2023-06-09T01:50:55.000
Closed Date
2021-04-16T10:43:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000kfPkeAAE
Lat Location
(32.82147835644164000,-96.88865174022943000)
22-00275374
Service Request Number: 22-00275374 • Address: 1907 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00275374
Address
1907 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:37:54.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-12T09:58:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jpOoAAI
Lat Location
(32.78794812688193000,-96.85045013072627000)
23-00062160
Service Request Number: 23-00062160 • Address: 5219 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00062160
Address
5219 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Planning & Development Department
Service Request Type
Conservation District Violation - PNV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-14T12:50:27.000
Status
Closed
Created Date
2023-02-09T12:50:27.000
Update Date
2024-08-02T13:12:29.000
Closed Date
2023-05-10T15:56:58.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000057rE6AAI
Lat Location
(32.82834441791859000,-96.78154163007150000)
24-00492833
Service Request Number: 24-00492833 • Address: 4030 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00492833
Address
4030 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-11-25T11:52:59.000
Status
Closed
Created Date
2024-10-10T11:52:59.000
Update Date
2024-10-30T11:25:13.000
Closed Date
2024-10-30T11:25:12.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000D1ef3AAB
Lat Location
(32.81172882439282000,-96.81189356055414000)
24-00112185
Service Request Number: 24-00112185 • Address: 18194 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00112185
Address
18194 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-15T18:59:00.000
Status
Closed
Created Date
2024-03-11T16:41:23.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-03-11T17:22:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007RwJWAA0
Lat Location
(32.99738999453857000,-96.82909981767516000)
26-00429755
Service Request Number: 26-00429755 • Address: 2136 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00429755
Address
2136 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-28T10:03:58.000
Update Date
2026-10-02T13:16:10.000
Closed Date
2026-10-02T13:16:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KWnsHAAT
Lat Location
(32.70702605571917600,-96.79596385968944000)
26-00093842
Service Request Number: 26-00093842 • Address: 902 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00093842
Address
902 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic - Construction Signs - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T20:15:32.000
Update Date
2026-03-09T08:48:11.000
Closed Date
2026-03-09T08:48:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aX3LGAA0
Lat Location
(32.78192644608261000,-96.83770334581432000)
24-00100675
Service Request Number: 24-00100675 • Address: 7301 LITTLE CANYON RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00100675
Address
7301 LITTLE CANYON RD, DALLAS, TX, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-11T23:59:00.000
Status
Closed
Created Date
2024-03-04T14:41:31.000
Update Date
2024-03-11T16:33:48.000
Closed Date
2024-03-11T16:33:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007OnViAAK
Lat Location
(32.63881673759309000,-96.95067421120467000)
22-00517732
Service Request Number: 22-00517732 • Address: 8421 WESTCHESTER DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00517732
Address
8421 WESTCHESTER DR, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-12-15T01:59:00.000
Status
Closed (Transferred)
Created Date
2022-11-30T13:30:32.000
Update Date
2023-06-08T02:24:03.000
Closed Date
2022-12-01T10:45:46.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000004IqoVAAS
Lat Location
(32.86502353143685400,-96.80672378602615000)
26-00270912
Service Request Number: 26-00270912 • Address: 12819 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00270912
Address
12819 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-21T18:33:57.000
Update Date
2026-06-21T19:20:58.000
Closed Date
2026-06-21T19:20:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wvT50AAE
Lat Location
(32.92170226552249000,-96.77814331530730000)
25-00563465
Service Request Number: 25-00563465 • Address: 17707 MEADOW GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00563465
Address
17707 MEADOW GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-12-12T00:59:00.000
Status
Closed
Created Date
2025-11-26T14:43:49.000
Update Date
2025-12-19T12:50:41.000
Closed Date
2025-12-19T12:50:40.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001GadFdAAJ
Lat Location
(32.99146315839921000,-96.85675063308840000)
22-00546363
Service Request Number: 22-00546363 • Address: 2600 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00546363
Address
2600 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-17T12:15:25.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-17T12:17:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004UY1bAAG
Lat Location
(32.82027291738644000,-96.77727235884795000)
22-00299027
Service Request Number: 22-00299027 • Address: 1308 E 10TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00299027
Address
1308 E 10TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-14T16:34:51.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-27T16:06:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002tZVHAA2
Lat Location
(32.74807228578500000,-96.80549833883477000)
26-00325911
Service Request Number: 26-00325911 • Address: 7120 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00325911
Address
7120 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-23T21:26:07.000
Update Date
2026-07-24T08:37:37.000
Closed Date
2026-07-24T08:37:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024kIGNAA2
Lat Location
(32.66194814930627600,-96.82558491081052000)
23-00124859
Service Request Number: 23-00124859 • Address: 3917 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00124859
Address
3917 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-03-27T23:59:00.000
Status
Closed
Created Date
2023-03-20T10:36:21.000
Update Date
2026-08-07T13:39:27.000
Closed Date
2023-03-21T16:46:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000005KNjVAAW
Lat Location
(32.77361837295216000,-96.75278578871004000)
26-00092279
Service Request Number: 26-00092279 • Address: 7814 MATTISON ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092279
Address
7814 MATTISON ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-07T12:12:41.000
Update Date
2026-03-10T01:26:26.000
Closed Date
2026-03-10T01:26:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aLtVjAAK
Lat Location
(32.73803645277302400,-96.68842485130943000)
23-00166258
Service Request Number: 23-00166258 • Address: 1818 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
23-00166258
Address
1818 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-04-12T21:53:49.000
Update Date
2026-08-07T14:28:42.000
Closed Date
2023-04-12T22:19:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005RmwIAAS
Lat Location
(32.77567488350930000,-96.79213448762570000)
23-00514289
Service Request Number: 23-00514289 • Address: 1509 S MONTE CARLO ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00514289
Address
1509 S MONTE CARLO ST, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-11-17T00:59:00.000
Status
Closed
Created Date
2023-11-08T11:55:55.000
Update Date
2023-11-09T18:16:03.000
Closed Date
2023-11-09T18:16:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006cz6EAAQ
Lat Location
(32.70627420004734000,-96.84455444323422000)
21-00615427
Service Request Number: 21-00615427 • Address: 4144 ENTRADA WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00615427
Address
4144 ENTRADA WAY, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-03T06:33:22.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-08T14:28:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lbj8MAAQ
Lat Location
(32.80546159745239000,-96.81907003087933000)
24-00552623
Service Request Number: 24-00552623 • Address: 1335 VALLEY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00552623
Address
1335 VALLEY ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-15T14:34:30.000
Update Date
2024-11-15T16:29:45.000
Closed Date
2024-11-15T16:29:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000J5Z74AAF
Lat Location
(32.74378289790219000,-96.80407996539190000)
21-00157544
Service Request Number: 21-00157544 • Address: 9500 BISCAYNE BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00157544
Address
9500 BISCAYNE BLVD, DALLAS, TX, 75218
City Council District
9
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-03-06T01:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-21T10:24:45.000
Update Date
2023-06-09T03:20:58.000
Closed Date
2021-02-22T09:34:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000hCQsPAAW
Lat Location
(32.84367102089180000,-96.71047091474553000)
26-00150094
Service Request Number: 26-00150094 • Address: 7335 BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00150094
Address
7335 BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-13T23:59:00.000
Status
Closed
Created Date
2026-04-10T20:30:09.000
Update Date
2026-04-11T08:09:59.000
Closed Date
2026-04-11T08:09:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001hMKJlAAO
Lat Location
(32.98180441785765000,-96.78067634573028000)
21-00790902
Service Request Number: 21-00790902 • Address: 7131 HUNTERS RIDGE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00790902
Address
7131 HUNTERS RIDGE DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-26T14:21:23.000
Update Date
2023-06-09T00:19:18.000
Closed Date
2021-09-14T15:07:02.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000qUkjEAAS
Lat Location
(32.95636667214025000,-96.78591880860137000)
22-00082954
Service Request Number: 22-00082954 • Address: 735 HIGHCREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00082954
Address
735 HIGHCREST DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-03-10T00:59:00.000
Status
Closed
Created Date
2022-03-04T16:58:49.000
Update Date
2023-06-08T23:34:42.000
Closed Date
2022-03-07T11:14:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001UhLGAA0
Lat Location
(32.66513406273050000,-96.83384154406646000)
22-00332921
Service Request Number: 22-00332921 • Address: 5830 WINDMIER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00332921
Address
5830 WINDMIER LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-05T07:50:11.000
Update Date
2023-06-08T03:10:14.000
Closed Date
2022-08-15T09:54:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003AUu2AAG
Lat Location
(32.99861115840130000,-96.80616600117546000)
23-00363888
Service Request Number: 23-00363888 • Address: 4400 L B J FWY EB, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00363888
Address
4400 L B J FWY EB, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-07T09:55:39.000
Update Date
2023-09-19T16:08:06.000
Closed Date
2023-09-19T16:08:05.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z0000063n63AAA
Lat Location
(32.92552889646339000,-96.83403392041560000)
23-00050548
Service Request Number: 23-00050548 • Address: 17910 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00050548
Address
17910 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-03T00:59:00.000
Status
Closed
Created Date
2023-02-01T08:57:42.000
Update Date
2023-06-07T01:44:11.000
Closed Date
2023-02-01T09:10:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z00000519gdAAA
Lat Location
(32.99614666296207000,-96.80338103900488000)
26-00436598
Service Request Number: 26-00436598 • Address: 4514 TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00436598
Address
4514 TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-10-02T11:34:03.000
Update Date
2026-10-02T12:05:12.000
Closed Date
2026-10-02T12:04:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LrmnmAAB
Lat Location
(32.82227666867664000,-96.79090234685862000)
26-00281648
Service Request Number: 26-00281648 • Address: 4858 ELENA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00281648
Address
4858 ELENA ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-01T23:59:00.000
Status
Closed
Created Date
2026-06-26T18:13:40.000
Update Date
2026-07-04T06:47:18.000
Closed Date
2026-07-02T06:45:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001yjgJNAAY
Lat Location
(32.69834155503026000,-96.76778764153781000)
23-00519804
Service Request Number: 23-00519804 • Address: 1810 FERNDALE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
23-00519804
Address
1810 FERNDALE AVE, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-11-22T00:59:00.000
Status
Closed
Created Date
2023-11-12T20:28:18.000
Update Date
2023-11-13T08:43:47.000
Closed Date
2023-11-13T08:43:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006eRVCAA2
Lat Location
(32.72604644600620000,-96.84986899142584000)
21-00077281
Service Request Number: 21-00077281 • Address: 7919 IRONS ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00077281
Address
7919 IRONS ST, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-26T11:02:44.000
Update Date
2023-06-09T02:39:59.000
Closed Date
2021-01-26T11:12:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000fcx7JAAQ
Lat Location
(32.70010387136769500,-96.68450038447301000)
23-00071776
Service Request Number: 23-00071776 • Address: 1914 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
23-00071776
Address
1914 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T12:59:29.000
Update Date
2023-06-07T01:58:15.000
Closed Date
2023-02-21T17:47:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AWC7AAO
Lat Location
(32.72662204556692000,-96.83987520826504000)
21-00777939
Service Request Number: 21-00777939 • Address: 1700 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00777939
Address
1700 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Bike Lane Marking Maintenance – TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-21T18:25:01.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-23T09:49:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pz88bAAA
Lat Location
(32.76179629354421000,-96.79696051762274000)
25-00149416
Service Request Number: 25-00149416 • Address: 9915 DRESDEN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00149416
Address
9915 DRESDEN DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-11T18:59:00.000
Status
Closed
Created Date
2025-04-03T19:51:54.000
Update Date
2025-04-10T17:35:57.000
Closed Date
2025-04-10T17:35:41.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bbFcKAAU
Lat Location
(32.87777322143311000,-96.84974026454891000)
24-00060935
Service Request Number: 24-00060935 • Address: 3416 PONDROM ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00060935
Address
3416 PONDROM ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-02-09T00:59:00.000
Status
Closed
Created Date
2024-02-07T19:20:53.000
Update Date
2024-02-10T19:37:07.000
Closed Date
2024-02-10T19:37:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007Dh3dAAC
Lat Location
(32.76278875748641000,-96.76915210292371000)
26-00152600
Service Request Number: 26-00152600 • Address: 100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00152600
Address
100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-13T09:42:47.000
Update Date
2026-04-14T02:59:41.000
Closed Date
2026-04-14T02:59:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00001hbB1fAAE
Lat Location
(32.66215048043214000,-96.82261019247457000)
26-00089683
Service Request Number: 26-00089683 • Address: ROBIN HILL LN & WINDLEDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00089683
Address
ROBIN HILL LN & WINDLEDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-05T16:42:12.000
Update Date
2026-03-09T10:10:53.000
Closed Date
2026-03-09T10:10:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZztqyAAB
Lat Location
(32.88411420289170000,-96.71368308288794000)
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