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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-01000568
Service Request Number: 21-01000568 • Address: 2626 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-01000568
Address
2626 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Office of Housing and Community Empowerment
Service Request Type
ADA Accessibility Concerns - OEI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-20T11:58:42.000
Status
Closed
Created Date
2021-12-28T11:58:42.000
Update Date
2025-09-30T22:56:04.000
Closed Date
2021-12-28T12:03:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIYyGAAW
Lat Location
(32.78255793314249000,-96.78571319406755000)
23-00453214
Service Request Number: 23-00453214 • Address: 4008 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
23-00453214
Address
4008 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-11-15T00:59:00.000
Status
Closed
Created Date
2023-09-29T15:46:17.000
Update Date
2023-09-30T00:29:51.000
Closed Date
2023-09-30T00:29:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NvymAAC
Lat Location
(32.78406870703079000,-96.76985499759361000)
22-00073770
Service Request Number: 22-00073770 • Address: 4035 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00073770
Address
4035 W DAVIS ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-03-29T23:59:00.000
Status
Closed
Created Date
2022-02-27T16:09:55.000
Update Date
2023-06-08T23:36:37.000
Closed Date
2022-03-09T18:34:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SPpPAAW
Lat Location
(32.74989233974367400,-96.88607305975218000)
26-00095247
Service Request Number: 26-00095247 • Address: 9901 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095247
Address
9901 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T17:05:53.000
Update Date
2026-03-09T17:08:27.000
Closed Date
2026-03-09T17:08:26.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ahBEHAA2
Lat Location
(32.76251454565904500,-96.65179005888419000)
22-00543141
Service Request Number: 22-00543141 • Address: 11929 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00543141
Address
11929 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-15T16:01:01.000
Update Date
2023-06-08T02:01:51.000
Closed Date
2022-12-16T12:31:28.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000004TKlZAAW
Lat Location
(32.91084003545811000,-96.71190712162866000)
26-00093751
Service Request Number: 26-00093751 • Address: 1831 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00093751
Address
1831 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:51:24.000
Update Date
2026-03-09T16:01:31.000
Closed Date
2026-03-09T16:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW4HmAAK
Lat Location
(32.72531863056872000,-96.85016324963964000)
23-00308853
Service Request Number: 23-00308853 • Address: 8008 FOREST TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00308853
Address
8008 FOREST TRL, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2023-08-04T23:59:00.000
Status
Closed
Created Date
2023-07-06T15:16:48.000
Update Date
2023-07-07T13:15:57.000
Closed Date
2023-07-07T13:15:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005sSlYAAU
Lat Location
(32.86579007981019600,-96.72483917840780000)
24-00354317
Service Request Number: 24-00354317 • Address: 3507 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00354317
Address
3507 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-22T15:26:51.000
Update Date
2024-08-07T17:10:25.000
Closed Date
2024-08-07T17:10:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000001rkc1AAA
Lat Location
(32.71626279624218400,-96.77699082068700000)
25-00340847
Service Request Number: 25-00340847 • Address: 1818 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00340847
Address
1818 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-15T22:46:51.000
Update Date
2025-07-25T13:48:30.000
Closed Date
2025-07-25T13:48:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qlhzdAAA
Lat Location
(32.75753060742451000,-96.76907930606987000)
24-00586502
Service Request Number: 24-00586502 • Address: 1511 PEBBLEWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00586502
Address
1511 PEBBLEWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-12-14T00:59:00.000
Status
Closed
Created Date
2024-12-10T15:03:14.000
Update Date
2024-12-10T18:10:38.000
Closed Date
2024-12-10T18:10:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000MJNM4AAP
Lat Location
(32.73709775915316000,-96.64095345143474000)
24-00521586
Service Request Number: 24-00521586 • Address: BENT TREE FOREST DR & KNOLL TRAIL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00521586
Address
BENT TREE FOREST DR & KNOLL TRAIL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-29T00:59:00.000
Status
Closed
Created Date
2024-10-28T09:45:12.000
Update Date
2025-03-07T16:07:57.000
Closed Date
2025-03-07T16:07:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000G3ne5AAB
Lat Location
(32.96507923447513000,-96.81893421174887000)
23-00462955
Service Request Number: 23-00462955 • Address: 3631 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00462955
Address
3631 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-05T15:12:26.000
Update Date
2023-10-23T16:22:40.000
Closed Date
2023-10-23T16:22:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006QB9YAAW
Lat Location
(32.78559809471629000,-96.87917241515746000)
23-00166071
Service Request Number: 23-00166071 • Address: 1800 JEFFRIES ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
23-00166071
Address
1800 JEFFRIES ST, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-14T23:59:00.000
Status
Closed
Created Date
2023-04-12T18:09:28.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-04-12T20:30:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005RjogAAC
Lat Location
(32.77836770978320400,-96.77595102684784000)
21-00641172
Service Request Number: 21-00641172 • Address: BLUFFCREEK DR & MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00641172
Address
BLUFFCREEK DR & MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:15:56.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2021-07-15T14:45:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000o1zelAAA
Lat Location
(32.75367866438169000,-96.65539874770958000)
25-00052330
Service Request Number: 25-00052330 • Address: 8523 VAN PELT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00052330
Address
8523 VAN PELT DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-08T18:59:00.000
Status
Closed
Created Date
2025-02-05T18:58:59.000
Update Date
2025-02-06T03:31:31.000
Closed Date
2025-02-06T03:31:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000TRiU5AAL
Lat Location
(32.80328454827013000,-96.69369006460943000)
26-00351549
Service Request Number: 26-00351549 • Address: 3404 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00351549
Address
3404 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-08T20:35:39.000
Update Date
2026-08-08T20:47:14.000
Closed Date
2026-08-08T20:47:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028NEB7AAO
Lat Location
(32.79574537010322600,-96.78850381930808000)
25-00081773
Service Request Number: 25-00081773 • Address: 2926 TOURAINE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00081773
Address
2926 TOURAINE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-28T00:59:00.000
Status
Closed
Created Date
2025-02-25T15:09:07.000
Update Date
2025-02-26T22:32:34.000
Closed Date
2025-02-26T22:32:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000W4oqDAAR
Lat Location
(32.76049092660868000,-96.86922511474233000)
22-00246373
Service Request Number: 22-00246373 • Address: 4821 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
22-00246373
Address
4821 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-14T11:38:07.000
Status
Closed
Created Date
2022-06-11T11:38:02.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-11T17:05:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002QxJOAA0
Lat Location
(32.79924533856282000,-96.77066607641791000)
24-00115131
Service Request Number: 24-00115131 • Address: 120 BUSHEL LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00115131
Address
120 BUSHEL LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-13T11:11:31.000
Update Date
2024-03-13T11:14:26.000
Closed Date
2024-03-13T11:14:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007SjesAAC
Lat Location
(32.65029206590868000,-96.82176488520732000)
24-00523144
Service Request Number: 24-00523144 • Address: 6628 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00523144
Address
6628 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed
Created Date
2024-10-28T22:05:37.000
Update Date
2024-10-29T13:27:17.000
Closed Date
2024-10-29T13:27:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GFBmjAAH
Lat Location
(32.83756554855115000,-96.74692327756600000)
21-00423321
Service Request Number: 21-00423321 • Address: 2853 CLAUDETTE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00423321
Address
2853 CLAUDETTE AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-11T19:38:58.000
Update Date
2023-06-09T01:38:15.000
Closed Date
2021-05-13T16:51:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000leSp6AAE
Lat Location
(32.74323503190640000,-96.86732393335191000)
26-00108172
Service Request Number: 26-00108172 • Address: 4225 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00108172
Address
4225 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-17T11:37:05.000
Update Date
2026-05-15T15:13:29.000
Closed Date
2026-05-15T15:13:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cGZTFAA4
Lat Location
(32.72849902237270000,-96.88872794033297000)
25-00345482
Service Request Number: 25-00345482 • Address: CAMPBELL RD & COIT RD, DALLAS, TX, 75248 • Department: Transportation and Public Works Department
Service Request Number
25-00345482
Address
CAMPBELL RD & COIT RD, DALLAS, TX, 75248
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-24T23:59:00.000
Status
Closed
Created Date
2025-07-18T05:31:20.000
Update Date
2025-07-21T10:22:44.000
Closed Date
2025-07-21T10:22:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000rhWZBAA2
Lat Location
(32.97820660874708000,-96.76822516545629000)
26-00326159
Service Request Number: 26-00326159 • Address: 6635 MISSY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00326159
Address
6635 MISSY DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-07-24T06:46:21.000
Update Date
2026-08-08T09:32:13.000
Closed Date
2026-08-06T09:31:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000024lzb1AAA
Lat Location
(32.99934634801057000,-96.78829916744958000)
22-00220497
Service Request Number: 22-00220497 • Address: 1602 SKY HIGH CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00220497
Address
1602 SKY HIGH CIR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-27T09:07:44.000
Update Date
2023-06-08T23:21:25.000
Closed Date
2022-06-19T17:38:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002IGFpAAO
Lat Location
(32.68084804263169500,-96.59737598982397000)
26-00349862
Service Request Number: 26-00349862 • Address: 18415 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00349862
Address
18415 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-07T12:13:36.000
Update Date
2026-08-08T11:17:19.000
Closed Date
2026-08-08T09:49:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs0000288fBdAAI
Lat Location
(33.00040999377435500,-96.83647168825831000)
26-00063087
Service Request Number: 26-00063087 • Address: 2301 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00063087
Address
2301 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T16:02:30.000
Update Date
2026-03-09T10:09:23.000
Closed Date
2026-03-09T10:09:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WaT3oAAF
Lat Location
(32.80159944758149000,-96.79077588400581000)
24-00326736
Service Request Number: 24-00326736 • Address: 5914 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00326736
Address
5914 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-07-06T23:59:00.000
Status
Closed
Created Date
2024-07-05T18:20:03.000
Update Date
2024-07-05T19:41:19.000
Closed Date
2024-07-05T19:41:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008DC6MAAW
Lat Location
(32.80593733701743000,-96.75396010028774000)
23-00491268
Service Request Number: 23-00491268 • Address: 800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00491268
Address
800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-11-08T00:59:00.000
Status
Closed
Created Date
2023-10-24T22:33:58.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2023-10-25T06:12:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000006XJ6iAAG
Lat Location
(32.76713639926326500,-96.83578463219652000)
26-00330124
Service Request Number: 26-00330124 • Address: 2615 STEPHENSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00330124
Address
2615 STEPHENSON ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-05T23:59:00.000
Status
Closed
Created Date
2026-07-27T10:10:07.000
Update Date
2026-08-08T08:14:08.000
Closed Date
2026-08-06T08:13:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000025Ed5hAAC
Lat Location
(32.75221214675757000,-96.75384182882654000)
22-00192550
Service Request Number: 22-00192550 • Address: 6242 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00192550
Address
6242 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-16T23:59:00.000
Status
Closed
Created Date
2022-05-11T22:04:10.000
Update Date
2023-06-08T23:07:10.000
Closed Date
2022-05-13T07:35:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028KPHAA2
Lat Location
(32.90138533759698400,-96.79894814830043000)
21-00926908
Service Request Number: 21-00926908 • Address: 4403 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00926908
Address
4403 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-10-28T15:09:40.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-29T10:39:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000t8RJuAAM
Lat Location
(33.00960557239478000,-96.83591299565471000)
21-00423186
Service Request Number: 21-00423186 • Address: 4401 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00423186
Address
4401 LINFIELD RD, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-11T16:44:36.000
Update Date
2023-06-09T01:38:13.000
Closed Date
2021-05-12T13:22:24.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000lePYVAA2
Lat Location
(32.71682560102159000,-96.75340813402282000)
25-00323430
Service Request Number: 25-00323430 • Address: CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00323430
Address
CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-11T23:59:00.000
Status
Closed
Created Date
2025-07-07T10:49:37.000
Update Date
2025-07-08T08:47:48.000
Closed Date
2025-07-08T08:47:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pFFz7AAG
Lat Location
(32.83489289552555000,-96.67615651069127000)
26-00155446
Service Request Number: 26-00155446 • Address: 2509 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00155446
Address
2509 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:50:10.000
Update Date
2026-04-14T21:51:43.000
Closed Date
2026-04-14T21:51:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hy4KSAAY
Lat Location
(32.76363626335707000,-96.76870175400272000)
25-00263458
Service Request Number: 25-00263458 • Address: 1930 BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00263458
Address
1930 BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-11T23:59:00.000
Status
Closed
Created Date
2025-06-04T13:09:08.000
Update Date
2025-06-12T08:51:30.000
Closed Date
2025-06-12T08:51:30.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000kTwpRAAS
Lat Location
(32.78855121998985000,-96.85161104554650000)
26-00380705
Service Request Number: 26-00380705 • Address: 1903 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00380705
Address
1903 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-08-28T23:59:00.000
Status
Closed
Created Date
2026-08-26T15:13:58.000
Update Date
2026-08-28T15:57:15.000
Closed Date
2026-08-26T15:56:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002CktnxAAB
Lat Location
(32.72048602638398000,-96.85125923966893000)
24-00258179
Service Request Number: 24-00258179 • Address: 1526 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00258179
Address
1526 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-31T10:12:03.000
Update Date
2024-06-18T12:29:13.000
Closed Date
2024-06-18T12:29:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007yTUnAAM
Lat Location
(32.73620470119588000,-96.80087172392764000)
26-00076982
Service Request Number: 26-00076982 • Address: 2975 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00076982
Address
2975 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T08:45:33.000
Update Date
2026-03-09T12:27:46.000
Closed Date
2026-03-09T12:27:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YQ0gGAAT
Lat Location
(32.80762147113835400,-96.79479278222547000)
25-00105485
Service Request Number: 25-00105485 • Address: 6300 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00105485
Address
6300 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:47:21.000
Update Date
2025-03-11T19:43:31.000
Closed Date
2025-03-11T19:43:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3JtoAAF
Lat Location
(32.77564145980845500,-96.70964771397051000)
23-00418027
Service Request Number: 23-00418027 • Address: 1921 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
23-00418027
Address
1921 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-08T23:59:00.000
Status
Closed
Created Date
2023-09-07T17:16:56.000
Update Date
2023-09-07T18:15:33.000
Closed Date
2023-09-07T18:15:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006FdqaAAC
Lat Location
(32.81064360977922000,-96.77574799111065000)
26-00177540
Service Request Number: 26-00177540 • Address: 3816 MORNINGVIEW DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00177540
Address
3816 MORNINGVIEW DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-04-27T15:20:31.000
Update Date
2026-05-05T09:01:59.000
Closed Date
2026-05-05T09:01:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001kySEaAAM
Lat Location
(32.67711348153293000,-96.75892889061639000)
20-01023569
Service Request Number: 20-01023569 • Address: 2838 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01023569
Address
2838 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-10-12T19:04:50.000
Update Date
2023-06-09T03:30:17.000
Closed Date
2020-10-14T16:48:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aSkKTAA0
Lat Location
(32.71247684641223000,-96.81578829677997000)
21-00473835
Service Request Number: 21-00473835 • Address: 2777 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00473835
Address
2777 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:39:51.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-01T12:10:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mOw0lAAC
Lat Location
(32.71333037014517000,-96.91663933947035000)
22-00365639
Service Request Number: 22-00365639 • Address: 1001 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00365639
Address
1001 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-29T23:59:00.000
Status
Closed
Created Date
2022-08-24T17:28:17.000
Update Date
2023-06-08T03:08:57.000
Closed Date
2022-09-01T13:45:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003MsDqAAK
Lat Location
(32.73595910621538000,-96.85442190692680000)
26-00332912
Service Request Number: 26-00332912 • Address: 700 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00332912
Address
700 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Paving Reconstruction Project - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-28T14:53:55.000
Update Date
2026-08-08T15:24:09.000
Closed Date
2026-08-06T15:23:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000025dR7lAAE
Lat Location
(32.72382782602175400,-96.63909027139120000)
23-00450921
Service Request Number: 23-00450921 • Address: 3205 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00450921
Address
3205 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Planning & Development Department
Service Request Type
Building Permits Violation - DEV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-13T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:23:08.000
Update Date
2023-10-10T16:23:05.000
Closed Date
2023-10-10T16:23:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NQ51AAG
Lat Location
(32.80186210694744600,-96.69171978501245000)
23-00284761
Service Request Number: 23-00284761 • Address: 2527 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00284761
Address
2527 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:47:42.000
Update Date
2023-06-29T15:06:10.000
Closed Date
2023-06-29T15:06:09.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nkZqAAI
Lat Location
(32.70448958308546000,-96.78455251172078000)
26-00325936
Service Request Number: 26-00325936 • Address: 3800 KIEST KNOLL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00325936
Address
3800 KIEST KNOLL DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-23T22:12:05.000
Update Date
2026-07-24T09:32:09.000
Closed Date
2026-07-24T09:32:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024kd4gAAA
Lat Location
(32.70734465147829000,-96.88408824294690000)
22-00397462
Service Request Number: 22-00397462 • Address: 221 W MONTANA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00397462
Address
221 W MONTANA AVE, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-09-26T23:59:00.000
Status
Closed
Created Date
2022-09-12T13:45:21.000
Update Date
2023-06-08T02:48:33.000
Closed Date
2022-09-26T10:55:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XqkAAAS
Lat Location
(32.72154591295969000,-96.82504481748376000)
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