Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
26-00319091
Service Request Number: 26-00319091 • Address: 2712 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00319091
Address
2712 S ZANG BLVD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-31T23:59:00.000
Status
Closed
Created Date
2026-07-20T15:51:24.000
Update Date
2026-07-21T15:45:21.000
Closed Date
2026-07-21T15:45:21.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs000023pzBZAAY
Lat Location
(32.71439109107005000,-96.83005425427395000)
23-00207763
Service Request Number: 23-00207763 • Address: 7314 LARCHVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
23-00207763
Address
7314 LARCHVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-18T23:59:00.000
Status
Closed
Created Date
2023-05-11T18:34:22.000
Update Date
2024-02-21T03:18:25.000
Closed Date
2023-05-15T15:42:23.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005bPIjAAM
Lat Location
(32.94509752402620000,-96.77782722622581000)
22-00458562
Service Request Number: 22-00458562 • Address: 1855 LIFE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00458562
Address
1855 LIFE AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-19T15:08:51.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-11-09T09:45:27.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003sm7wAAA
Lat Location
(32.78643026990561500,-96.84925309024185000)
26-00145893
Service Request Number: 26-00145893 • Address: 4735 NEEDLE LEAF LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00145893
Address
4735 NEEDLE LEAF LN, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-08T16:27:51.000
Update Date
2026-04-14T15:03:14.000
Closed Date
2026-04-14T15:03:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001grJ0bAAE
Lat Location
(32.68074224552999000,-96.90115325914780000)
22-00434521
Service Request Number: 22-00434521 • Address: 6580 ORIOLE DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00434521
Address
6580 ORIOLE DR, DALLAS, TX, 75209
City Council District
2
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-10-04T23:59:00.000
Status
Closed
Created Date
2022-10-03T21:22:14.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-10-04T15:46:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000003k6GdAAI
Lat Location
(32.83822107646563600,-96.82420658650204000)
26-00352063
Service Request Number: 26-00352063 • Address: 3112 RUGGED DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00352063
Address
3112 RUGGED DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-09T14:31:50.000
Update Date
2026-08-11T16:39:26.000
Closed Date
2026-08-09T16:38:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000028RONqAAO
Lat Location
(32.71186824421724000,-96.84842292768843000)
22-00292267
Service Request Number: 22-00292267 • Address: 330 DE HAES AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00292267
Address
330 DE HAES AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:50:07.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-18T07:10:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qf7hAAA
Lat Location
(32.71400293373666600,-96.82702171531840000)
26-00085232
Service Request Number: 26-00085232 • Address: 3900 DAVILA DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00085232
Address
3900 DAVILA DR, DALLAS, TX, 75220
City Council District
13
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T14:37:48.000
Update Date
2026-03-09T15:54:52.000
Closed Date
2026-03-09T15:54:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZSQMJAA5
Lat Location
(32.86797133363696600,-96.84885234650494000)
25-00131791
Service Request Number: 25-00131791 • Address: 1805 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00131791
Address
1805 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-25T16:14:24.000
Update Date
2025-04-07T13:56:45.000
Closed Date
2025-04-07T13:56:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000aF91RAAS
Lat Location
(32.76122067100107000,-96.77417968217327000)
26-00316902
Service Request Number: 26-00316902 • Address: 5730 HIGHLAND HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00316902
Address
5730 HIGHLAND HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-07-20T23:59:00.000
Status
Closed
Created Date
2026-07-19T09:13:18.000
Update Date
2026-07-24T16:50:07.000
Closed Date
2026-07-22T16:49:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000023Z9ldAAC
Lat Location
(32.67420704819516000,-96.76711500608710000)
25-00070404
Service Request Number: 25-00070404 • Address: 1317 GRINNELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00070404
Address
1317 GRINNELL ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-22T00:59:00.000
Status
Closed
Created Date
2025-02-18T11:29:09.000
Update Date
2025-02-18T12:07:13.000
Closed Date
2025-02-18T12:07:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000V1dorAAB
Lat Location
(32.69683309785255000,-96.80674245569239000)
20-01153454
Service Request Number: 20-01153454 • Address: 1913 BODINE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01153454
Address
1913 BODINE LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-11-24T18:17:14.000
Update Date
2023-06-09T03:11:53.000
Closed Date
2020-12-01T12:11:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cZ52tAAC
Lat Location
(32.74426450763762000,-96.70414880029688000)
26-00155564
Service Request Number: 26-00155564 • Address: 2736 MEADOW HARVEST LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00155564
Address
2736 MEADOW HARVEST LN, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-14T13:40:43.000
Update Date
2026-04-14T23:16:19.000
Closed Date
2026-04-14T23:16:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hzoZhAAI
Lat Location
(32.65974328264990000,-96.86274580404692000)
22-00553082
Service Request Number: 22-00553082 • Address: 2832 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00553082
Address
2832 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-25T00:59:00.000
Status
Closed
Created Date
2022-12-21T18:21:55.000
Update Date
2023-06-08T02:11:06.000
Closed Date
2022-12-21T23:28:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004XTraAAG
Lat Location
(32.84826060169303000,-96.86620197461580000)
24-00548664
Service Request Number: 24-00548664 • Address: 5595 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00548664
Address
5595 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-13T16:18:17.000
Update Date
2024-11-19T17:38:16.000
Closed Date
2024-11-19T16:52:39.000
Priority
Standard
Method Received Description
311-App
Unique Key
500cs00000IlrswAAB
Lat Location
(32.89505993891990000,-96.81256874916943000)
21-00671111
Service Request Number: 21-00671111 • Address: 13429 MILL GROVE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00671111
Address
13429 MILL GROVE LN, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-20T23:03:32.000
Update Date
2023-06-09T00:45:28.000
Closed Date
2021-07-22T10:40:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000oNM1dAAG
Lat Location
(32.93138883061196500,-96.77821020536254000)
21-00906607
Service Request Number: 21-00906607 • Address: 1308 ROSEMARY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00906607
Address
1308 ROSEMARY DR, DALLAS, TX, 75206
City Council District
14
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-12-01T00:59:00.000
Status
Closed
Created Date
2021-10-14T16:28:21.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-12-09T16:31:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000sU2d4AAC
Lat Location
(32.80698732051135000,-96.76902206866119000)
25-00185203
Service Request Number: 25-00185203 • Address: 5624 SEARS ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00185203
Address
5624 SEARS ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-07T23:59:00.000
Status
Closed
Created Date
2025-04-23T22:50:31.000
Update Date
2026-05-15T13:37:31.000
Closed Date
2026-05-15T13:37:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eRilvAAC
Lat Location
(32.81443208577924000,-96.77112407685846000)
25-00108410
Service Request Number: 25-00108410 • Address: 7835 TILLMAN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00108410
Address
7835 TILLMAN ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-03-14T23:59:00.000
Status
Closed
Created Date
2025-03-12T10:31:33.000
Update Date
2025-03-16T07:00:34.000
Closed Date
2025-03-16T07:00:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000YLndFAAT
Lat Location
(32.74457924812433000,-96.68717734045228000)
26-00092202
Service Request Number: 26-00092202 • Address: W WHEATLAND RD & WILLOUGHBY BLVD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00092202
Address
W WHEATLAND RD & WILLOUGHBY BLVD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:11:08.000
Update Date
2026-03-09T09:56:37.000
Closed Date
2026-03-09T09:56:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aLbAdAAK
Lat Location
(32.64768160444189000,-96.82935925056000000)
26-00094023
Service Request Number: 26-00094023 • Address: HAPPY CANYON DR & BARABOO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00094023
Address
HAPPY CANYON DR & BARABOO DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T10:00:58.000
Update Date
2026-03-09T12:21:10.000
Closed Date
2026-03-09T12:21:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aYQXVAA4
Lat Location
(32.67090177571697000,-96.75836733865180000)
22-00556956
Service Request Number: 22-00556956 • Address: 9016 MAGUIRES BRIDGE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00556956
Address
9016 MAGUIRES BRIDGE DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-06T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:48:28.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2023-01-06T17:47:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5bnAAC
Lat Location
(32.88668475880335500,-96.74018321501930000)
26-00312927
Service Request Number: 26-00312927 • Address: N HAMPTON RD & DENNISON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00312927
Address
N HAMPTON RD & DENNISON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Utility Obstruction - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-07-14T13:46:30.000
Update Date
2026-07-16T13:13:00.000
Closed Date
2026-07-16T13:12:57.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000233DpCAAU
Lat Location
(32.78217253296887000,-96.85659861301386000)
22-00246477
Service Request Number: 22-00246477 • Address: 3042 HICKORY ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
22-00246477
Address
3042 HICKORY ST, DALLAS, TX, 75226
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-06T23:59:00.000
Status
Closed
Created Date
2022-06-11T13:10:59.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-06-14T16:31:15.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002QyhsAAC
Lat Location
(32.77990204781643500,-96.77539059438459000)
25-00237601
Service Request Number: 25-00237601 • Address: 8818 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00237601
Address
8818 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2025-05-22T14:31:08.000
Status
Closed
Created Date
2025-05-21T14:31:08.000
Update Date
2025-05-21T14:31:14.000
Closed Date
2025-05-21T14:31:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000iVR5xAAG
Lat Location
(32.82401373913571500,-96.71015059567304000)
25-00519911
Service Request Number: 25-00519911 • Address: 5566 YOUNGBLOOD RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00519911
Address
5566 YOUNGBLOOD RD, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-30T23:59:00.000
Status
Closed
Created Date
2025-10-28T13:33:39.000
Update Date
2025-10-28T14:39:42.000
Closed Date
2025-10-28T14:39:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000019cQVGAA2
Lat Location
(32.68074267738930400,-96.72448435714001000)
25-00153114
Service Request Number: 25-00153114 • Address: 785 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00153114
Address
785 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2025-04-08T18:59:00.000
Status
Closed
Created Date
2025-04-07T00:01:57.000
Update Date
2025-04-07T00:02:15.000
Closed Date
2025-04-07T00:01:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000buQtnAAE
Lat Location
(32.78586143689066000,-96.80013459087080000)
23-00071913
Service Request Number: 23-00071913 • Address: 930 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00071913
Address
930 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T13:54:00.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-15T16:16:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005AXXzAAO
Lat Location
(32.73554100518159000,-96.81019063412936000)
22-00265942
Service Request Number: 22-00265942 • Address: 2816 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00265942
Address
2816 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-23T16:07:17.000
Update Date
2023-06-08T23:15:51.000
Closed Date
2022-06-30T08:58:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002g1qhAAA
Lat Location
(32.77368442289573400,-96.76649744872631000)
26-00090564
Service Request Number: 26-00090564 • Address: 11837 ABSTON LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00090564
Address
11837 ABSTON LN, DALLAS, TX, 75218
City Council District
9
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-03-06T10:37:58.000
Update Date
2026-03-09T10:52:13.000
Closed Date
2026-03-09T10:52:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a91UIAAY
Lat Location
(32.86266033001207600,-96.67626530981015000)
22-00543146
Service Request Number: 22-00543146 • Address: 2619 KIMSEY DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00543146
Address
2619 KIMSEY DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-21T00:59:00.000
Status
Closed
Created Date
2022-12-15T16:02:35.000
Update Date
2023-06-08T02:01:51.000
Closed Date
2022-12-22T09:03:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004TKUQAA4
Lat Location
(32.82434317898662400,-96.83785654484569000)
26-00155616
Service Request Number: 26-00155616 • Address: 3313 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00155616
Address
3313 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T14:04:30.000
Update Date
2026-04-14T15:47:21.000
Closed Date
2026-04-14T15:47:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i0NArAAM
Lat Location
(32.76974812807521400,-96.76216137183106000)
26-00355898
Service Request Number: 26-00355898 • Address: 10222 KILARNEY DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00355898
Address
10222 KILARNEY DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-22T13:28:35.000
Update Date
2026-08-11T17:33:17.000
Closed Date
2026-08-11T17:33:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000293381AAA
Lat Location
(32.84283656572623000,-96.69579020919832000)
26-00206195
Service Request Number: 26-00206195 • Address: 7649 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00206195
Address
7649 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-13T20:02:40.000
Update Date
2026-05-15T12:50:51.000
Closed Date
2026-05-15T12:50:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001or2UKAAY
Lat Location
(32.65613700614270000,-96.83104874879618000)
26-00170954
Service Request Number: 26-00170954 • Address: 2138 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00170954
Address
2138 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-05-08T23:59:00.000
Status
Closed
Created Date
2026-04-23T13:02:53.000
Update Date
2026-04-24T12:18:31.000
Closed Date
2026-04-24T12:18:21.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001jzRSHAA2
Lat Location
(32.70789738043982000,-96.79648685502853000)
23-00247645
Service Request Number: 23-00247645 • Address: 1300 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00247645
Address
1300 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-06-05T23:59:00.000
Status
Closed
Created Date
2023-06-03T12:10:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-06-04T10:07:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005hzI6AAI
Lat Location
(32.77847303104401000,-96.84211641791339000)
20-01106713
Service Request Number: 20-01106713 • Address: 2555 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01106713
Address
2555 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:14:40.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-30T10:40:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000blTBvAAM
Lat Location
(32.68443384514441000,-96.77573916339134000)
26-00090383
Service Request Number: 26-00090383 • Address: 10166 BARONNE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00090383
Address
10166 BARONNE CIR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T09:24:53.000
Update Date
2026-03-10T09:20:44.000
Closed Date
2026-03-10T09:20:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a7PdzAAE
Lat Location
(32.86201311530805000,-96.70770035569274000)
23-00407388
Service Request Number: 23-00407388 • Address: 2924 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00407388
Address
2924 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-31T14:09:16.000
Update Date
2023-09-03T14:55:07.000
Closed Date
2023-09-03T14:55:06.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000006D75kAAC
Lat Location
(32.76830857617884000,-96.76432307619339000)
26-00086470
Service Request Number: 26-00086470 • Address: LEMMON AVE & INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
26-00086470
Address
LEMMON AVE & INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T10:43:27.000
Update Date
2026-03-09T07:47:40.000
Closed Date
2026-03-09T07:47:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZdBF4AAN
Lat Location
(32.82987943377205000,-96.82651494565522000)
26-00087616
Service Request Number: 26-00087616 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087616
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:42:58.000
Update Date
2026-03-09T10:16:33.000
Closed Date
2026-03-09T10:16:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkAxSAAV
Lat Location
(32.87693390579150000,-96.84168157718747000)
25-00582708
Service Request Number: 25-00582708 • Address: 6943 SAMMY CIR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00582708
Address
6943 SAMMY CIR, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-12T11:04:55.000
Update Date
2025-12-19T13:51:15.000
Closed Date
2025-12-19T13:51:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001JSajSAAT
Lat Location
(32.66446198729795000,-96.88690951615253000)
26-00080128
Service Request Number: 26-00080128 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00080128
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation Services
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-27T16:32:16.000
Update Date
2026-03-09T11:21:53.000
Closed Date
2026-03-09T11:21:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YnWDxAAN
Lat Location
(32.77625816445175400,-96.79813052805436000)
24-00614880
Service Request Number: 24-00614880 • Address: 3509 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00614880
Address
3509 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-07T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-12-29T20:48:10.000
Update Date
2024-12-31T17:00:14.000
Closed Date
2024-12-31T17:00:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OcnwMAAR
Lat Location
(32.76707900211073400,-96.68831521477819000)
25-00224572
Service Request Number: 25-00224572 • Address: 800 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00224572
Address
800 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2025-11-07T00:59:00.000
Status
Closed
Created Date
2025-05-14T14:55:27.000
Update Date
2026-08-07T13:58:09.000
Closed Date
2025-05-21T14:43:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
311-App
Unique Key
500cs00000hT9X9AAK
Lat Location
(32.77631359232664500,-96.83590598503989000)
26-00154888
Service Request Number: 26-00154888 • Address: 9445 TARLETON ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00154888
Address
9445 TARLETON ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T10:19:46.000
Update Date
2026-04-14T11:35:36.000
Closed Date
2026-04-14T11:35:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001huXUgAAM
Lat Location
(32.84397837738126000,-96.71193845716853000)
25-00150764
Service Request Number: 25-00150764 • Address: VINEYARD DR & BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00150764
Address
VINEYARD DR & BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-08T18:59:00.000
Status
Closed
Created Date
2025-04-04T14:37:30.000
Update Date
2025-04-05T14:16:28.000
Closed Date
2025-04-05T13:44:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bidhuAAA
Lat Location
(32.78661873751992000,-96.87611454023369000)
21-00920467
Service Request Number: 21-00920467 • Address: 6419 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00920467
Address
6419 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Planning & Development Department
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-10T00:59:00.000
Status
Closed
Created Date
2021-10-25T10:40:51.000
Update Date
2023-06-09T00:08:11.000
Closed Date
2021-10-28T15:16:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000sppTOAAY
Lat Location
(32.71989251991179000,-96.71011661277737000)
21-00792935
Service Request Number: 21-00792935 • Address: 1801 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00792935
Address
1801 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T13:56:26.000
Update Date
2023-06-09T00:19:16.000
Closed Date
2021-08-27T09:41:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000qV5KZAA0
Lat Location
(32.81369455120051000,-96.84786047366127000)
21-00906626
Service Request Number: 21-00906626 • Address: 4922 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00906626
Address
4922 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:35:44.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-14T16:49:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000sU2w6AAC
Lat Location
(32.79271830548971400,-96.76018827050203000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface