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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00045906
Service Request Number: 24-00045906 • Address: 1623 BRIAR CLIFF RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00045906
Address
1623 BRIAR CLIFF RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-30T15:57:25.000
Update Date
2024-02-13T12:55:28.000
Closed Date
2024-02-13T12:55:26.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000007A1SHAA0
Lat Location
(32.81373617134687000,-96.85152194691541000)
22-00439184
Service Request Number: 22-00439184 • Address: 1319 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00439184
Address
1319 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:04:05.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-10-17T14:10:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003lkmqAAA
Lat Location
(32.75843207134809600,-96.77924054331434000)
26-00086737
Service Request Number: 26-00086737 • Address: 101 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00086737
Address
101 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T11:57:13.000
Update Date
2026-03-09T19:56:45.000
Closed Date
2026-03-09T19:56:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Zf5aCAAR
Lat Location
(32.64781927206887000,-96.82266862519819000)
25-00236325
Service Request Number: 25-00236325 • Address: 968 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00236325
Address
968 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-05-23T18:59:00.000
Status
Closed
Created Date
2025-05-21T08:31:38.000
Update Date
2025-05-21T10:01:48.000
Closed Date
2025-05-21T10:01:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000iRtezAAC
Lat Location
(32.84317734452575600,-96.70132444974531000)
26-00258191
Service Request Number: 26-00258191 • Address: 1137 INDIAN CREEK TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00258191
Address
1137 INDIAN CREEK TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-13T12:48:09.000
Update Date
2026-06-18T16:30:17.000
Closed Date
2026-06-16T16:29:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vNL0nAAG
Lat Location
(32.67826638430644000,-96.80704696305114000)
24-00425145
Service Request Number: 24-00425145 • Address: 706 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00425145
Address
706 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-01T16:24:26.000
Update Date
2024-09-01T16:49:09.000
Closed Date
2024-09-01T16:49:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000006tyGDAAY
Lat Location
(32.75115214017222000,-96.84387397240745000)
24-00435854
Service Request Number: 24-00435854 • Address: 9340 BRIARHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00435854
Address
9340 BRIARHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-13T18:59:00.000
Status
Closed
Created Date
2024-09-08T12:07:50.000
Update Date
2024-09-11T16:51:21.000
Closed Date
2024-09-11T16:51:21.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000007o0GvAAI
Lat Location
(32.90330997590652400,-96.73575491382505000)
26-00337156
Service Request Number: 26-00337156 • Address: 18414 SUMMERFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00337156
Address
18414 SUMMERFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-10-28T23:59:00.000
Status
Closed
Created Date
2026-07-30T20:07:33.000
Update Date
2026-08-08T07:19:09.000
Closed Date
2026-08-06T07:18:10.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000026IbRFAA0
Lat Location
(33.00191597817358000,-96.84431475686328000)
26-00343364
Service Request Number: 26-00343364 • Address: 7038 HEDGEBROOK DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00343364
Address
7038 HEDGEBROOK DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-04T09:50:45.000
Update Date
2026-08-08T11:26:27.000
Closed Date
2026-08-05T13:22:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027Bi8kAAC
Lat Location
(32.65806632338350000,-96.94871894086856000)
26-00207493
Service Request Number: 26-00207493 • Address: LA REUNION PKWY & N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00207493
Address
LA REUNION PKWY & N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-14T14:19:36.000
Update Date
2026-05-15T09:11:28.000
Closed Date
2026-05-15T09:11:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p1uyMAAQ
Lat Location
(32.77109052433272000,-96.87395746315649000)
20-01102352
Service Request Number: 20-01102352 • Address: 3106 VIA HELENA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01102352
Address
3106 VIA HELENA DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-08T16:19:45.000
Update Date
2023-06-09T03:26:12.000
Closed Date
2020-11-11T12:45:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000blAMAAA2
Lat Location
(32.70792927073911000,-96.90450293231346000)
26-00389759
Service Request Number: 26-00389759 • Address: 446 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00389759
Address
446 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-01T12:37:39.000
Update Date
2026-09-21T09:25:57.000
Closed Date
2026-09-21T09:25:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002EBeYvAAL
Lat Location
(32.73742145445235000,-96.83030038692198000)
25-00185185
Service Request Number: 25-00185185 • Address: 7119 FILLMORE DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00185185
Address
7119 FILLMORE DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-28T18:59:00.000
Status
Closed
Created Date
2025-04-23T22:18:03.000
Update Date
2025-04-24T15:46:46.000
Closed Date
2025-04-24T15:40:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRk7lAAC
Lat Location
(32.83108513260564400,-96.85001328118756000)
23-00542172
Service Request Number: 23-00542172 • Address: PARK LN & HILLCREST RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00542172
Address
PARK LN & HILLCREST RD, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-02T00:59:00.000
Status
Closed
Created Date
2023-11-29T10:08:51.000
Update Date
2023-11-29T14:15:50.000
Closed Date
2023-11-29T14:15:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006koPcAAI
Lat Location
(32.87346935405684400,-96.78689114020547000)
25-00036301
Service Request Number: 25-00036301 • Address: 3300 DARBY DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00036301
Address
3300 DARBY DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-01-30T00:59:00.000
Status
Closed
Created Date
2025-01-27T20:19:58.000
Update Date
2025-01-28T20:13:01.000
Closed Date
2025-01-28T20:13:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000S5FJHAA3
Lat Location
(32.76555610034785000,-96.67118992666404000)
21-00943302
Service Request Number: 21-00943302 • Address: 10075 ROYAL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00943302
Address
10075 ROYAL LN, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-11-09T23:20:20.000
Update Date
2023-06-08T23:48:09.000
Closed Date
2021-11-10T02:01:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tPyRvAAK
Lat Location
(32.89473645926412000,-96.71457700182556000)
25-00496837
Service Request Number: 25-00496837 • Address: 405 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00496837
Address
405 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-14T07:10:31.000
Update Date
2025-11-06T10:11:23.000
Closed Date
2025-11-06T09:25:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs0000163yq6AAA
Lat Location
(32.74736651684296600,-96.82865474310782000)
24-00129827
Service Request Number: 24-00129827 • Address: 1612 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00129827
Address
1612 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-06-14T23:59:00.000
Status
Closed
Created Date
2024-03-21T14:01:54.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-03-21T14:06:45.000
Outcome
Work Not Completed
Priority
High
Method Received Description
Phone
Unique Key
5008z000007WCuVAAW
Lat Location
(32.74015923366895000,-96.68265802983575000)
22-00246411
Service Request Number: 22-00246411 • Address: 339 BECKLEYWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
22-00246411
Address
339 BECKLEYWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-11T12:10:32.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-29T15:20:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002Qxo4AAC
Lat Location
(32.72609308822324400,-96.82712267861600000)
26-00092183
Service Request Number: 26-00092183 • Address: 9713 SUMMERWOOD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00092183
Address
9713 SUMMERWOOD CIR, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-07T10:51:44.000
Update Date
2026-03-09T11:14:28.000
Closed Date
2026-03-09T11:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aLXWnAAO
Lat Location
(32.90467298356017000,-96.71949407240318000)
26-00334884
Service Request Number: 26-00334884 • Address: 12515 HIGH MEADOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00334884
Address
12515 HIGH MEADOW DR, DALLAS, TX, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-29T15:22:35.000
Update Date
2026-08-08T13:44:12.000
Closed Date
2026-08-05T11:09:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000025yFGPAA2
Lat Location
(32.91643767232246600,-96.85259013166186000)
22-00394486
Service Request Number: 22-00394486 • Address: 8235 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00394486
Address
8235 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-09T23:30:31.000
Update Date
2023-06-08T02:47:57.000
Closed Date
2022-09-23T23:34:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003WsTkAAK
Lat Location
(32.86272763394778500,-96.80881460826465000)
22-00093068
Service Request Number: 22-00093068 • Address: 5626 TRAILWOOD DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
22-00093068
Address
5626 TRAILWOOD DR, DALLAS, TX, 75241
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-18T23:59:00.000
Status
Closed
Created Date
2022-03-11T14:52:32.000
Update Date
2023-06-08T23:31:59.000
Closed Date
2022-03-18T08:01:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001XB49AAG
Lat Location
(32.67921451836457000,-96.81800263380822000)
22-00093334
Service Request Number: 22-00093334 • Address: 6184 E LOVERS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00093334
Address
6184 E LOVERS LN, DALLAS, TX, 75214
City Council District
9
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-31T23:59:00.000
Status
Closed
Created Date
2022-03-11T16:06:16.000
Update Date
2023-06-08T23:32:03.000
Closed Date
2022-03-22T08:43:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001XDXUAA4
Lat Location
(32.85073947246161000,-96.75780751503694000)
24-00186201
Service Request Number: 24-00186201 • Address: 0 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00186201
Address
0 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-05-06T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-04-22T09:40:40.000
Update Date
2024-04-23T08:58:57.000
Closed Date
2024-04-23T08:58:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000007jHakAAE
Lat Location
(32.92349325931199000,-96.78670871947993000)
25-00278152
Service Request Number: 25-00278152 • Address: 11300 AMANDA LN, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
25-00278152
Address
11300 AMANDA LN, DALLAS, TX, 75238
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2025-06-14T23:59:00.000
Status
Closed
Created Date
2025-06-11T16:57:26.000
Update Date
2025-06-15T12:06:49.000
Closed Date
2025-06-15T12:06:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000lYgGHAA0
Lat Location
(32.87482897902104600,-96.68900503191232000)
23-00442735
Service Request Number: 23-00442735 • Address: 8641 WOODCASTLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00442735
Address
8641 WOODCASTLE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-23T13:43:19.000
Update Date
2023-09-28T10:18:29.000
Closed Date
2023-09-28T10:18:28.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LbPAAA0
Lat Location
(32.73603458753045000,-96.67213643299650000)
22-00553079
Service Request Number: 22-00553079 • Address: 405 S BRIGHTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00553079
Address
405 S BRIGHTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-28T00:59:00.000
Status
Closed
Created Date
2022-12-21T18:19:52.000
Update Date
2023-06-08T02:11:06.000
Closed Date
2022-12-22T22:16:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004XTmaAAG
Lat Location
(32.74219138932508000,-96.85048423854487000)
26-00093865
Service Request Number: 26-00093865 • Address: N MASTERS DR & SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00093865
Address
N MASTERS DR & SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:57:32.000
Update Date
2026-03-09T09:45:52.000
Closed Date
2026-03-09T09:45:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aWzUZAA0
Lat Location
(32.76238325646680000,-96.64819812537444000)
26-00208214
Service Request Number: 26-00208214 • Address: 11215 PELICAN DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
26-00208214
Address
11215 PELICAN DR, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-14T20:04:52.000
Update Date
2026-05-15T14:52:37.000
Closed Date
2026-05-15T14:52:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p6TuLAAU
Lat Location
(32.87186302669809000,-96.68815008583030000)
24-00043885
Service Request Number: 24-00043885 • Address: 1303 DICEMAN AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00043885
Address
1303 DICEMAN AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-29T16:43:00.000
Update Date
2024-01-29T16:47:14.000
Closed Date
2024-01-29T16:47:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000079TXDAA2
Lat Location
(32.73427451985874000,-96.78885918702714000)
26-00160471
Service Request Number: 26-00160471 • Address: 641 MOSS ROSE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00160471
Address
641 MOSS ROSE CT, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed
Created Date
2026-04-16T20:36:31.000
Update Date
2026-04-20T08:38:19.000
Closed Date
2026-04-20T08:38:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ibbzfAAA
Lat Location
(32.70306982839884600,-96.65431902308059000)
22-00323767
Service Request Number: 22-00323767 • Address: 18747 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00323767
Address
18747 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-03T23:59:00.000
Status
Closed
Created Date
2022-07-30T12:05:28.000
Update Date
2023-06-08T03:17:38.000
Closed Date
2022-08-01T11:25:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000036ipxAAA
Lat Location
(33.00668610461049000,-96.85901291062281000)
26-00095112
Service Request Number: 26-00095112 • Address: 2724 ALCO AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00095112
Address
2724 ALCO AVE, DALLAS, TX, 75211
City Council District
1
Department
Planning & Development Department
Service Request Type
Building Permits Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T16:48:54.000
Update Date
2026-03-09T16:07:59.000
Closed Date
2026-03-09T16:07:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001af3j9AAA
Lat Location
(32.74601632128124000,-96.86294595446620000)
24-00309518
Service Request Number: 24-00309518 • Address: 2909 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00309518
Address
2909 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-28T11:16:07.000
Status
Closed
Created Date
2024-06-26T11:16:07.000
Update Date
2024-06-26T13:13:34.000
Closed Date
2024-06-26T13:13:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000089MjnAAE
Lat Location
(32.79982334766799000,-96.80103726245343000)
24-00045803
Service Request Number: 24-00045803 • Address: CHIMNEY HILL LN & CROSS CREEK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00045803
Address
CHIMNEY HILL LN & CROSS CREEK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-13T23:59:00.000
Status
Closed
Created Date
2024-01-30T15:22:28.000
Update Date
2026-08-07T13:58:09.000
Closed Date
2024-09-04T10:55:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000079zwTAAQ
Lat Location
(32.91576575887528000,-96.72868051516643000)
26-00151087
Service Request Number: 26-00151087 • Address: 2725 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00151087
Address
2725 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-11T17:22:57.000
Update Date
2026-04-14T16:22:14.000
Closed Date
2026-04-14T16:22:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hRHpuAAG
Lat Location
(32.73591707662437000,-96.86430302374075000)
25-00157473
Service Request Number: 25-00157473 • Address: 151 DALLAS FT WORTH TPKE WB, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
25-00157473
Address
151 DALLAS FT WORTH TPKE WB, DALLAS, TX, 75208
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-08T18:59:00.000
Status
Closed
Created Date
2025-04-09T00:09:41.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-04-09T11:25:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cGF0PAAW
Lat Location
(32.76945517928708000,-96.82300476213140000)
24-00476527
Service Request Number: 24-00476527 • Address: 2823 MERRELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
24-00476527
Address
2823 MERRELL RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-03T18:59:00.000
Status
Closed
Created Date
2024-10-01T14:44:42.000
Update Date
2024-10-01T20:51:31.000
Closed Date
2024-10-01T20:51:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BEHh2AAH
Lat Location
(32.88659586436584400,-96.88421292801242000)
21-00730406
Service Request Number: 21-00730406 • Address: 2363 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00730406
Address
2363 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-08-07T15:16:59.000
Update Date
2023-06-09T00:48:28.000
Closed Date
2021-09-13T13:58:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pBv3IAAS
Lat Location
(32.66933425987268000,-96.61091196834059000)
21-00289720
Service Request Number: 21-00289720 • Address: 1153 CONDOR DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
21-00289720
Address
1153 CONDOR DR, DALLAS, TX, 75051
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-04-01T06:53:58.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-03T09:33:39.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEgppAAC
Lat Location
(32.73106709489562000,-96.98814650383570000)
26-00094347
Service Request Number: 26-00094347 • Address: 2618 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00094347
Address
2618 S VERNON AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:35:35.000
Update Date
2026-03-09T16:19:54.000
Closed Date
2026-03-09T16:19:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aZptfAAC
Lat Location
(32.71934586867755000,-96.83723849840506000)
23-00449025
Service Request Number: 23-00449025 • Address: 902 S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00449025
Address
902 S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-11-10T00:59:00.000
Status
Closed
Created Date
2023-09-27T14:09:27.000
Update Date
2023-11-04T13:59:00.000
Closed Date
2023-11-04T13:59:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006N0ePAAS
Lat Location
(32.73914666902741000,-96.81181547443576000)
25-00290656
Service Request Number: 25-00290656 • Address: 5343 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00290656
Address
5343 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-06-18T12:02:30.000
Update Date
2026-03-09T11:47:33.000
Closed Date
2026-03-09T11:47:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000mYeAgAAK
Lat Location
(32.79567479837130000,-96.75533618737911000)
26-00094350
Service Request Number: 26-00094350 • Address: 1354 OLD JAMESTOWN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00094350
Address
1354 OLD JAMESTOWN AVE, DALLAS, TX, 75217
City Council District
5
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T15:19:50.000
Update Date
2026-03-09T11:36:47.000
Closed Date
2026-03-09T11:36:45.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aaAhzAAE
Lat Location
(32.73664684814682600,-96.64533935527842000)
26-00075141
Service Request Number: 26-00075141 • Address: 8315 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00075141
Address
8315 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T08:30:18.000
Update Date
2026-02-25T16:56:41.000
Closed Date
2026-02-25T16:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YAdbtAAD
Lat Location
(32.91852956834339500,-96.75951680458680000)
23-00112299
Service Request Number: 23-00112299 • Address: 1209 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00112299
Address
1209 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-13T23:59:00.000
Status
Closed
Created Date
2023-03-12T04:34:00.000
Update Date
2023-06-07T01:40:49.000
Closed Date
2023-03-12T07:31:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005I5rVAAS
Lat Location
(32.73469027921806000,-96.81433813014763000)
25-00299304
Service Request Number: 25-00299304 • Address: 6779 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00299304
Address
6779 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-06-25T18:59:00.000
Status
Closed
Created Date
2025-06-23T20:32:51.000
Update Date
2025-06-26T07:13:10.000
Closed Date
2025-06-26T07:12:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000nHGqYAAW
Lat Location
(32.89273018908621000,-96.78889700997055000)
22-00545495
Service Request Number: 22-00545495 • Address: 2524 AARON CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00545495
Address
2524 AARON CIR, DALLAS, TX, 75233
City Council District
3
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:07:13.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-28T15:23:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UDzJAAW
Lat Location
(32.69486334730789000,-96.85959592884153000)
24-00583469
Service Request Number: 24-00583469 • Address: 3519 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00583469
Address
3519 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Planning & Development Department
Service Request Type
Historic District Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-13T09:27:05.000
Status
New
Created Date
2024-12-09T09:27:06.000
Update Date
2024-12-09T09:27:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000M5XoHAAV
Lat Location
(32.76831610866449000,-96.76045443426389000)
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