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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00049646
Service Request Number: 22-00049646 • Address: 1935 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00049646
Address
1935 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-02-15T00:59:00.000
Status
Closed
Created Date
2022-02-09T09:53:28.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2022-02-17T16:33:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000001MCB8AAO
Lat Location
(32.72666827725921000,-96.79791130206020000)
23-00210385
Service Request Number: 23-00210385 • Address: 3248 SPRUCE VALLEY LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00210385
Address
3248 SPRUCE VALLEY LN, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-14T08:44:51.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-17T16:16:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005c1ARAAY
Lat Location
(32.70439830232693000,-96.87654246443404000)
26-00095247
Service Request Number: 26-00095247 • Address: 9901 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095247
Address
9901 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T17:05:53.000
Update Date
2026-03-09T17:08:27.000
Closed Date
2026-03-09T17:08:26.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ahBEHAA2
Lat Location
(32.76251454565904500,-96.65179005888419000)
26-00152779
Service Request Number: 26-00152779 • Address: 507 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00152779
Address
507 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T10:42:36.000
Update Date
2026-04-16T10:30:11.000
Closed Date
2026-04-16T10:30:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001he0mQAAQ
Lat Location
(32.74121161173973600,-96.85312089195305000)
21-00403650
Service Request Number: 21-00403650 • Address: 7272 MARVIN D LOVE FWY NB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00403650
Address
7272 MARVIN D LOVE FWY NB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-05T17:42:04.000
Update Date
2023-06-09T01:33:22.000
Closed Date
2021-06-15T16:02:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lc6iYAAQ
Lat Location
(32.65987942203166500,-96.87162137790410000)
23-00019208
Service Request Number: 23-00019208 • Address: 3718 MT WASHINGTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00019208
Address
3718 MT WASHINGTON ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-01-14T18:42:38.000
Status
Closed
Created Date
2023-01-11T18:42:31.000
Update Date
2023-06-07T01:56:32.000
Closed Date
2023-01-12T00:44:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004lmIGAAY
Lat Location
(32.74327567867652000,-96.87980870374155000)
22-00540079
Service Request Number: 22-00540079 • Address: 3002 RAMBLING DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00540079
Address
3002 RAMBLING DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-14T12:28:38.000
Update Date
2023-06-08T02:00:54.000
Closed Date
2022-12-16T13:11:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004S91qAAC
Lat Location
(32.80960479179087500,-96.69125512561182000)
25-00310624
Service Request Number: 25-00310624 • Address: 5626 PRESTON OAKS RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
25-00310624
Address
5626 PRESTON OAKS RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-02T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-06-30T06:34:58.000
Update Date
2025-06-30T15:20:16.000
Closed Date
2025-06-30T15:20:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000oD9ANAA0
Lat Location
(32.94313367984404600,-96.81217326821948000)
26-00093751
Service Request Number: 26-00093751 • Address: 1831 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00093751
Address
1831 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:51:24.000
Update Date
2026-03-09T16:01:31.000
Closed Date
2026-03-09T16:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW4HmAAK
Lat Location
(32.72531863056872000,-96.85016324963964000)
23-00086237
Service Request Number: 23-00086237 • Address: 351 SPRINGFIELD AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00086237
Address
351 SPRINGFIELD AVE, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-03-02T00:59:00.000
Status
Closed
Created Date
2023-02-24T12:59:23.000
Update Date
2023-06-07T01:48:39.000
Closed Date
2023-02-27T14:45:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005DFXnAAO
Lat Location
(32.63682803643531000,-96.82727273525468000)
26-00093961
Service Request Number: 26-00093961 • Address: 4403 LAS HACIENDAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00093961
Address
4403 LAS HACIENDAS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:38:48.000
Update Date
2026-03-09T11:49:15.000
Closed Date
2026-03-09T11:48:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aXx7JAAS
Lat Location
(32.72809228240368600,-96.89164291089946000)
22-00315985
Service Request Number: 22-00315985 • Address: 4939 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00315985
Address
4939 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-29T23:59:00.000
Status
Closed
Created Date
2022-07-26T07:42:54.000
Update Date
2023-06-08T03:07:17.000
Closed Date
2022-07-26T08:45:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000030aujAAA
Lat Location
(32.68758455470650000,-96.79290734413449000)
25-00164381
Service Request Number: 25-00164381 • Address: 8610 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00164381
Address
8610 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T13:27:16.000
Update Date
2025-04-15T16:01:21.000
Closed Date
2025-04-15T15:15:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cpDDTAA2
Lat Location
(32.82179520385146000,-96.71279275189990000)
21-00394372
Service Request Number: 21-00394372 • Address: 1120 DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00394372
Address
1120 DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-03T19:59:58.000
Update Date
2023-06-09T01:47:42.000
Closed Date
2021-05-04T04:47:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000lBuToAAK
Lat Location
(32.70072469757634000,-96.67834301935727000)
25-00114140
Service Request Number: 25-00114140 • Address: 4839 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
25-00114140
Address
4839 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2025-03-18T18:59:00.000
Status
Closed
Created Date
2025-03-15T08:21:34.000
Update Date
2025-03-15T09:03:24.000
Closed Date
2025-03-15T09:03:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000YqxA5AAJ
Lat Location
(32.79868256740831400,-96.76924977733874000)
23-00444688
Service Request Number: 23-00444688 • Address: 2103 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00444688
Address
2103 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-27T23:59:00.000
Status
Closed
Created Date
2023-09-25T12:05:23.000
Update Date
2023-09-27T19:12:45.000
Closed Date
2023-09-27T19:12:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006M4BsAAK
Lat Location
(32.79800731858636000,-96.79247436145295000)
26-00283447
Service Request Number: 26-00283447 • Address: 1600 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00283447
Address
1600 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-28T14:50:27.000
Update Date
2026-06-28T16:20:14.000
Closed Date
2026-06-28T16:20:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yvgCLAAY
Lat Location
(32.79928834293050000,-96.78283631670779000)
22-00388385
Service Request Number: 22-00388385 • Address: 5607 RANCHERO LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
22-00388385
Address
5607 RANCHERO LN, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-16T23:59:00.000
Status
Closed
Created Date
2022-09-07T09:28:47.000
Update Date
2023-06-08T02:46:50.000
Closed Date
2022-09-08T08:45:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003UpKaAAK
Lat Location
(32.68028825196384400,-96.91841092968002000)
25-00531928
Service Request Number: 25-00531928 • Address: 7874 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00531928
Address
7874 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-11-13T00:59:00.000
Status
Closed
Created Date
2025-11-04T21:49:37.000
Update Date
2025-11-09T10:25:25.000
Closed Date
2025-11-05T16:43:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BVGckAAH
Lat Location
(32.88789114332002000,-96.75765386774445000)
26-00154482
Service Request Number: 26-00154482 • Address: 726 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00154482
Address
726 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T08:30:05.000
Update Date
2026-04-14T09:14:44.000
Closed Date
2026-04-14T09:14:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001hrqthAAA
Lat Location
(32.74052740184513500,-96.92734723636535000)
20-01226795
Service Request Number: 20-01226795 • Address: 2719 MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01226795
Address
2719 MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-23T08:59:39.000
Update Date
2023-09-06T09:17:40.000
Closed Date
2023-09-06T09:17:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000dy7HDAAY
Lat Location
(32.73829578656568600,-96.75280275761980000)
26-00020673
Service Request Number: 26-00020673 • Address: 2907 ALPINE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00020673
Address
2907 ALPINE ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-15T11:07:34.000
Update Date
2026-05-15T10:28:21.000
Closed Date
2026-05-15T10:28:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Pk3qPAAR
Lat Location
(32.78481388795487600,-96.74435146627145000)
26-00324410
Service Request Number: 26-00324410 • Address: 9446 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00324410
Address
9446 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-23T10:39:48.000
Update Date
2026-07-24T13:03:08.000
Closed Date
2026-07-24T13:03:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000024a0XdAAI
Lat Location
(32.63440766621173000,-96.83148349398670000)
26-00233071
Service Request Number: 26-00233071 • Address: 5505 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00233071
Address
5505 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-05-30T09:03:25.000
Update Date
2026-06-03T12:30:09.000
Closed Date
2026-06-01T12:29:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sAuAzAAK
Lat Location
(32.95423401765520000,-96.81140967890416000)
21-00906815
Service Request Number: 21-00906815 • Address: 8622 CARDELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00906815
Address
8622 CARDELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-10-14T18:57:30.000
Update Date
2023-06-09T00:13:15.000
Closed Date
2021-10-14T21:45:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000sU6VjAAK
Lat Location
(32.72877943277837000,-96.67203707051910000)
22-00219494
Service Request Number: 22-00219494 • Address: 10034 CANDLEWOOD PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00219494
Address
10034 CANDLEWOOD PL, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-03T23:59:00.000
Status
Closed
Created Date
2022-05-26T15:06:54.000
Update Date
2023-06-08T23:21:16.000
Closed Date
2022-06-03T16:56:57.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002HdaSAAS
Lat Location
(32.70374660343529000,-96.65129865182418000)
20-01184443
Service Request Number: 20-01184443 • Address: 2815 HARSTON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01184443
Address
2815 HARSTON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T15:32:12.000
Update Date
2023-06-09T03:20:11.000
Closed Date
2020-12-08T22:41:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bMc0rAAC
Lat Location
(32.77640407567539000,-96.85087686043260000)
26-00063087
Service Request Number: 26-00063087 • Address: 2301 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00063087
Address
2301 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T16:02:30.000
Update Date
2026-03-09T10:09:23.000
Closed Date
2026-03-09T10:09:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WaT3oAAF
Lat Location
(32.80159944758149000,-96.79077588400581000)
24-00326736
Service Request Number: 24-00326736 • Address: 5914 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00326736
Address
5914 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-07-06T23:59:00.000
Status
Closed
Created Date
2024-07-05T18:20:03.000
Update Date
2024-07-05T19:41:19.000
Closed Date
2024-07-05T19:41:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008DC6MAAW
Lat Location
(32.80593733701743000,-96.75396010028774000)
22-00439612
Service Request Number: 22-00439612 • Address: 8817 ARBOR PARK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00439612
Address
8817 ARBOR PARK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-10-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-10-06T11:45:59.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2022-10-06T13:44:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003luPzAAI
Lat Location
(32.89702173864088000,-96.73081631505099000)
25-00347730
Service Request Number: 25-00347730 • Address: 2526 BLAYDON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00347730
Address
2526 BLAYDON DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-08-03T23:59:00.000
Status
Closed
Created Date
2025-07-19T10:24:55.000
Update Date
2025-08-27T09:49:35.000
Closed Date
2025-08-27T09:49:35.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000rtY0xAAE
Lat Location
(32.81145032585162400,-96.67282035200998000)
23-00363728
Service Request Number: 23-00363728 • Address: 6119 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00363728
Address
6119 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-07T09:09:00.000
Update Date
2023-08-08T14:40:15.000
Closed Date
2023-08-08T14:40:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000063m5uAAA
Lat Location
(32.81832037567271000,-96.76099516069516000)
21-00926908
Service Request Number: 21-00926908 • Address: 4403 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00926908
Address
4403 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-10-28T15:09:40.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-29T10:39:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000t8RJuAAM
Lat Location
(33.00960557239478000,-96.83591299565471000)
25-00290782
Service Request Number: 25-00290782 • Address: 4912 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00290782
Address
4912 W DAVIS ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-18T12:47:24.000
Update Date
2025-07-08T09:50:53.000
Closed Date
2025-07-08T09:50:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000mYpPVAA0
Lat Location
(32.74942647673978000,-96.90772141616364000)
22-00545462
Service Request Number: 22-00545462 • Address: 2718 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00545462
Address
2718 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T16:56:18.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-19T15:45:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UDNPAA4
Lat Location
(32.72619813448195500,-96.86467235626730000)
24-00434416
Service Request Number: 24-00434416 • Address: 3232 NICHOLSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00434416
Address
3232 NICHOLSON DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-13T23:59:00.000
Status
Closed
Created Date
2024-09-06T18:19:54.000
Update Date
2024-09-10T16:01:28.000
Closed Date
2024-09-10T16:01:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000007feNHAAY
Lat Location
(32.71203152849136600,-96.84333678496824000)
24-00258179
Service Request Number: 24-00258179 • Address: 1526 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00258179
Address
1526 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-31T10:12:03.000
Update Date
2024-06-18T12:29:13.000
Closed Date
2024-06-18T12:29:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007yTUnAAM
Lat Location
(32.73620470119588000,-96.80087172392764000)
26-00076982
Service Request Number: 26-00076982 • Address: 2975 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00076982
Address
2975 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T08:45:33.000
Update Date
2026-03-09T12:27:46.000
Closed Date
2026-03-09T12:27:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YQ0gGAAT
Lat Location
(32.80762147113835400,-96.79479278222547000)
25-00105485
Service Request Number: 25-00105485 • Address: 6300 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00105485
Address
6300 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:47:21.000
Update Date
2025-03-11T19:43:31.000
Closed Date
2025-03-11T19:43:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3JtoAAF
Lat Location
(32.77564145980845500,-96.70964771397051000)
22-00203457
Service Request Number: 22-00203457 • Address: 7038 BRIARMEADOW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00203457
Address
7038 BRIARMEADOW DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-18T09:02:18.000
Update Date
2023-06-08T23:22:23.000
Closed Date
2022-06-11T11:26:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002BzRrAAK
Lat Location
(32.88108564621132000,-96.78468350979536000)
21-00932833
Service Request Number: 21-00932833 • Address: 8127 STONEHURST ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00932833
Address
8127 STONEHURST ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-02T11:42:12.000
Update Date
2023-06-08T23:53:58.000
Closed Date
2022-12-13T09:54:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000tOhNSAA0
Lat Location
(32.74162450684523000,-96.68230797960352000)
20-01023569
Service Request Number: 20-01023569 • Address: 2838 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01023569
Address
2838 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-10-12T19:04:50.000
Update Date
2023-06-09T03:30:17.000
Closed Date
2020-10-14T16:48:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aSkKTAA0
Lat Location
(32.71247684641223000,-96.81578829677997000)
21-00473835
Service Request Number: 21-00473835 • Address: 2777 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00473835
Address
2777 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:39:51.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-01T12:10:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mOw0lAAC
Lat Location
(32.71333037014517000,-96.91663933947035000)
26-00155116
Service Request Number: 26-00155116 • Address: 508 N MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00155116
Address
508 N MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T11:04:19.000
Update Date
2026-04-14T16:12:07.000
Closed Date
2026-04-14T16:12:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hvv6lAAA
Lat Location
(32.75403522515874500,-96.80376479007741000)
25-00570805
Service Request Number: 25-00570805 • Address: 2900 VIRGIL ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
25-00570805
Address
2900 VIRGIL ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-09T00:59:00.000
Status
Closed
Created Date
2025-12-04T06:41:18.000
Update Date
2025-12-04T14:44:33.000
Closed Date
2025-12-04T14:44:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001HklfyAAB
Lat Location
(32.78191219951714000,-96.78150755043744000)
25-00237601
Service Request Number: 25-00237601 • Address: 8818 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00237601
Address
8818 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2025-05-22T14:31:08.000
Status
Closed
Created Date
2025-05-21T14:31:08.000
Update Date
2025-05-21T14:31:14.000
Closed Date
2025-05-21T14:31:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000iVR5xAAG
Lat Location
(32.82401373913571500,-96.71015059567304000)
25-00036131
Service Request Number: 25-00036131 • Address: 17229 LECHLADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00036131
Address
17229 LECHLADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-17T18:59:00.000
Status
Closed
Created Date
2025-01-27T17:49:41.000
Update Date
2025-01-28T11:21:29.000
Closed Date
2025-01-28T11:21:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000S3ocsAAB
Lat Location
(32.98613283920026600,-96.80591317064305000)
24-00611469
Service Request Number: 24-00611469 • Address: N FIELD ST & SAN JACINTO ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
24-00611469
Address
N FIELD ST & SAN JACINTO ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-01-04T00:59:00.000
Status
Closed
Created Date
2024-12-29T21:03:40.000
Update Date
2024-12-30T08:46:45.000
Closed Date
2024-12-30T08:46:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OO6ZWAA1
Lat Location
(32.78363789621938000,-96.80202184402424000)
25-00043148
Service Request Number: 25-00043148 • Address: 5834 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00043148
Address
5834 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-08T00:59:00.000
Status
Closed
Created Date
2025-01-31T10:19:47.000
Update Date
2025-02-06T17:25:43.000
Closed Date
2025-02-06T17:25:31.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SfzNdAAJ
Lat Location
(32.83121667489166400,-96.76673754079793000)
25-00010760
Service Request Number: 25-00010760 • Address: VAN HORN DR & RAY RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00010760
Address
VAN HORN DR & RAY RD, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-11T00:59:00.000
Status
Closed
Created Date
2025-01-08T14:42:05.000
Update Date
2025-01-08T16:17:08.000
Closed Date
2025-01-08T16:17:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000PdKLSAA3
Lat Location
(32.63180131354577000,-96.76404813736795000)
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