Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
23-00515814
Service Request Number: 23-00515814 • Address: 6946 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00515814
Address
6946 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-11-16T00:59:00.000
Status
Closed
Created Date
2023-11-09T09:27:42.000
Update Date
2023-11-10T10:03:46.000
Closed Date
2023-11-10T10:03:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006dOvwAAE
Lat Location
(32.81099580380992000,-96.74014513476182000)
23-00375313
Service Request Number: 23-00375313 • Address: 14007 HUGHES LN, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
23-00375313
Address
14007 HUGHES LN, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-08-14T16:50:06.000
Status
Closed
Created Date
2023-08-13T16:50:06.000
Update Date
2023-08-13T16:50:10.000
Closed Date
2023-08-13T16:50:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000066C3eAAE
Lat Location
(32.93890841202157600,-96.79950722157278000)
26-00095325
Service Request Number: 26-00095325 • Address: 5114 COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00095325
Address
5114 COLUMBIA AVE, DALLAS, TX, 75214
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:01:14.000
Update Date
2026-03-09T19:42:28.000
Closed Date
2026-03-09T19:42:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ahpq1AAA
Lat Location
(32.79689423368553000,-96.76119384151866000)
23-00392808
Service Request Number: 23-00392808 • Address: 1513 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00392808
Address
1513 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-30T23:59:00.000
Status
Closed
Created Date
2023-08-23T12:00:23.000
Update Date
2023-08-29T10:21:46.000
Closed Date
2023-08-29T10:21:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000069s5ZAAQ
Lat Location
(32.79821910084889000,-96.78206017709400000)
26-00151440
Service Request Number: 26-00151440 • Address: 3809 GRAND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00151440
Address
3809 GRAND AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-04-11T22:52:34.000
Update Date
2026-04-14T07:39:46.000
Closed Date
2026-04-14T07:39:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hSkzVAAS
Lat Location
(32.77997183865514000,-96.76189073478379000)
25-00431667
Service Request Number: 25-00431667 • Address: 2900 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
25-00431667
Address
2900 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-09T23:59:00.000
Status
Closed
Created Date
2025-09-06T10:31:37.000
Update Date
2025-09-06T14:31:58.000
Closed Date
2025-09-06T14:31:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zsMrdAAE
Lat Location
(32.80898047567217000,-96.85097934686797000)
24-00158200
Service Request Number: 24-00158200 • Address: 8338 VAN PELT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00158200
Address
8338 VAN PELT DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-10T23:59:00.000
Status
Closed
Created Date
2024-04-07T19:02:48.000
Update Date
2024-04-10T15:50:15.000
Closed Date
2024-04-10T15:50:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007d3TqAAI
Lat Location
(32.80020182241213400,-96.69726759108912000)
22-00208278
Service Request Number: 22-00208278 • Address: 2907 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00208278
Address
2907 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-20T10:37:48.000
Update Date
2023-06-08T23:23:01.000
Closed Date
2022-06-13T10:05:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002Dgo9AAC
Lat Location
(32.66720152935450000,-96.77471829528432000)
26-00350879
Service Request Number: 26-00350879 • Address: 211 OKLAUNION DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00350879
Address
211 OKLAUNION DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-08T08:22:22.000
Update Date
2026-08-08T09:37:50.000
Closed Date
2026-08-08T09:37:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028J9mjAAC
Lat Location
(32.71064718764889000,-96.68726202436396000)
26-00076364
Service Request Number: 26-00076364 • Address: 2521 KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00076364
Address
2521 KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T16:44:46.000
Update Date
2026-03-09T16:07:34.000
Closed Date
2026-03-09T16:07:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YKR81AAH
Lat Location
(32.77311331260905000,-96.90777750217322000)
26-00025072
Service Request Number: 26-00025072 • Address: 2417 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00025072
Address
2417 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-19T12:56:46.000
Update Date
2026-03-09T15:45:07.000
Closed Date
2026-03-09T15:17:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001QSMBEAA5
Lat Location
(32.75098416043710600,-96.75792311449321000)
21-00794551
Service Request Number: 21-00794551 • Address: 2822 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00794551
Address
2822 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-27T14:41:39.000
Update Date
2023-06-09T00:19:53.000
Closed Date
2021-09-25T08:39:11.000
Priority
Emergency
Method Received Description
Email
Unique Key
500t000000qVJi2AAG
Lat Location
(32.74008345473612000,-96.86677625604949000)
21-00982288
Service Request Number: 21-00982288 • Address: 2223 CHATHAM SQUARE CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00982288
Address
2223 CHATHAM SQUARE CT, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-28T00:59:00.000
Status
Closed
Created Date
2021-12-10T18:43:25.000
Update Date
2023-06-08T23:46:08.000
Closed Date
2021-12-22T15:16:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uFCo1AAG
Lat Location
(32.75066221871550000,-96.64735671259785000)
25-00345578
Service Request Number: 25-00345578 • Address: 6698 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
25-00345578
Address
6698 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-18T07:48:57.000
Update Date
2025-07-28T16:49:20.000
Closed Date
2025-07-28T16:49:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000riQ9xAAE
Lat Location
(32.86500345012806400,-96.74342089105829000)
24-00060948
Service Request Number: 24-00060948 • Address: 2802 KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00060948
Address
2802 KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-02-13T00:59:00.000
Status
Closed
Created Date
2024-02-07T19:37:31.000
Update Date
2024-02-09T11:02:12.000
Closed Date
2024-02-09T11:02:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DgerAAC
Lat Location
(32.77656945978266400,-96.90846662160375000)
26-00342279
Service Request Number: 26-00342279 • Address: 9696 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00342279
Address
9696 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:30:05.000
Update Date
2026-08-08T18:21:08.000
Closed Date
2026-08-06T18:19:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000270milAAA
Lat Location
(32.92424810296150600,-96.72145282303364000)
20-01191193
Service Request Number: 20-01191193 • Address: 15134 WILDVINE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01191193
Address
15134 WILDVINE DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-09T15:41:04.000
Update Date
2026-08-07T12:57:56.000
Closed Date
2020-12-11T11:32:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bNNgFAAW
Lat Location
(32.95549056721403500,-96.78193381553751000)
26-00085311
Service Request Number: 26-00085311 • Address: 2210 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00085311
Address
2210 N HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-03T15:02:21.000
Update Date
2026-03-09T13:31:02.000
Closed Date
2026-03-09T13:31:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZTB1pAAH
Lat Location
(32.78457407608026000,-96.80877487519230000)
26-00207086
Service Request Number: 26-00207086 • Address: S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00207086
Address
S BUCKNER BLVD & SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-14T11:37:56.000
Update Date
2026-05-15T09:24:18.000
Closed Date
2026-05-15T09:24:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001oyovtAAA
Lat Location
(32.73884584113551000,-96.68297743796124000)
22-00275361
Service Request Number: 22-00275361 • Address: 10403 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00275361
Address
10403 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:34:11.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-06-30T08:47:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jpGKAAY
Lat Location
(32.74401977454688000,-96.64435998160235000)
21-00933285
Service Request Number: 21-00933285 • Address: 231 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00933285
Address
231 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-11-02T15:09:33.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-10T12:40:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tOkYuAAK
Lat Location
(32.74331088221896000,-96.82523377283690000)
22-00257744
Service Request Number: 22-00257744 • Address: 2745 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00257744
Address
2745 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-23T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:14:08.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-21T16:17:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckFaAAI
Lat Location
(32.71394864181106000,-96.91653565333385000)
24-00320499
Service Request Number: 24-00320499 • Address: 547 MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00320499
Address
547 MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-02T11:19:38.000
Update Date
2024-07-15T14:20:16.000
Closed Date
2024-07-15T14:20:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000089Hx7AAE
Lat Location
(32.70736345610111000,-96.68325124479500000)
23-00124821
Service Request Number: 23-00124821 • Address: 2451 SOUTHWELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
23-00124821
Address
2451 SOUTHWELL RD, DALLAS, TX, 75229
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-22T23:59:00.000
Status
Closed
Created Date
2023-03-20T10:27:07.000
Update Date
2023-06-07T01:28:46.000
Closed Date
2023-03-20T14:35:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005KN7xAAG
Lat Location
(32.88644497979184000,-96.89543982754951000)
26-00192202
Service Request Number: 26-00192202 • Address: 2124 N MASTERS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00192202
Address
2124 N MASTERS DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-05T19:22:43.000
Update Date
2026-05-15T11:00:32.000
Closed Date
2026-05-15T11:00:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001n9GAUAA2
Lat Location
(32.74917064509671000,-96.64806030394061000)
22-00275266
Service Request Number: 22-00275266 • Address: 3821 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00275266
Address
3821 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:09:08.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:15:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jnhpAAA
Lat Location
(32.77243203047922000,-96.75280462227524000)
26-00087629
Service Request Number: 26-00087629 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087629
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-04T16:44:51.000
Update Date
2026-03-09T10:16:38.000
Closed Date
2026-03-09T10:16:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZlPmIAAV
Lat Location
(32.87693390579150000,-96.84168157718747000)
21-00983735
Service Request Number: 21-00983735 • Address: 4221 CANAL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00983735
Address
4221 CANAL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-12T22:59:43.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-13T13:41:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uFMPCAA4
Lat Location
(32.77315662760226000,-96.74690866028993000)
24-00572180
Service Request Number: 24-00572180 • Address: 12108 BELLAFONTE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00572180
Address
12108 BELLAFONTE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-30T16:21:14.000
Update Date
2024-12-04T15:27:44.000
Closed Date
2024-12-04T15:27:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000L48PVAAZ
Lat Location
(32.91335736780415000,-96.76135277325017000)
23-00238549
Service Request Number: 23-00238549 • Address: 5818 GOLDENEYE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00238549
Address
5818 GOLDENEYE LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
ICR Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-07-12T19:44:21.000
Status
Closed (Transferred)
Created Date
2023-05-27T19:44:21.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-05-30T08:05:47.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005gQcUAAU
Lat Location
(32.65315935952591000,-96.97139975610077000)
26-00257084
Service Request Number: 26-00257084 • Address: 2828 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00257084
Address
2828 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-29T23:59:00.000
Status
In Progress
Created Date
2026-06-12T15:17:50.000
Update Date
2026-06-12T16:36:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vEtxmAAC
Lat Location
(32.72618815552865000,-96.86687479373546000)
23-00444715
Service Request Number: 23-00444715 • Address: 1408 PRATER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00444715
Address
1408 PRATER RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-25T12:15:12.000
Update Date
2023-09-26T09:15:54.000
Closed Date
2023-09-26T09:15:51.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000006M4bKAAS
Lat Location
(32.68874765310085500,-96.64724900873935000)
25-00181994
Service Request Number: 25-00181994 • Address: 4207 ALTA VISTA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00181994
Address
4207 ALTA VISTA LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-22T14:22:44.000
Update Date
2025-05-06T14:02:45.000
Closed Date
2025-05-06T14:02:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000eBbA9AAK
Lat Location
(32.90449373609579000,-96.83804557191216000)
26-00154008
Service Request Number: 26-00154008 • Address: 8636 REVA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00154008
Address
8636 REVA ST, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T18:23:32.000
Update Date
2026-04-14T16:53:53.000
Closed Date
2026-04-14T16:53:41.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hoF93AAE
Lat Location
(32.75541240682442000,-96.67291061390500000)
26-00156338
Service Request Number: 26-00156338 • Address: 6600 DIVOT CIR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00156338
Address
6600 DIVOT CIR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-14T19:23:54.000
Update Date
2026-04-14T23:10:16.000
Closed Date
2026-04-14T23:09:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001i5DqnAAE
Lat Location
(32.66711765744978000,-96.84183507810624000)
26-00155381
Service Request Number: 26-00155381 • Address: 7726 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00155381
Address
7726 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-13T16:05:28.000
Update Date
2026-04-14T12:19:38.000
Closed Date
2026-04-14T12:19:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hxOeYAAU
Lat Location
(32.79482123084578000,-96.71147563680168000)
25-00036168
Service Request Number: 25-00036168 • Address: BOEDEKER ST & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00036168
Address
BOEDEKER ST & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-22T23:59:00.000
Status
Closed
Created Date
2025-01-27T18:14:09.000
Update Date
2025-04-17T17:07:10.000
Closed Date
2025-04-17T17:07:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000S4VujAAF
Lat Location
(32.88014754880420000,-96.77870296903163000)
22-00114807
Service Request Number: 22-00114807 • Address: 7284 TANGLEGLEN PL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00114807
Address
7284 TANGLEGLEN PL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-05-27T23:59:00.000
Status
Closed
Created Date
2022-03-27T10:45:57.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-03-29T16:55:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001e3jUAAQ
Lat Location
(32.95164494746953000,-96.78124364861424000)
21-00412360
Service Request Number: 21-00412360 • Address: 5656 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
21-00412360
Address
5656 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-07T22:47:36.000
Update Date
2023-06-09T01:40:11.000
Closed Date
2021-06-12T14:59:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000ld710AAA
Lat Location
(32.67767974600979400,-96.82233512547917000)
26-00233045
Service Request Number: 26-00233045 • Address: 5199 ST CHARLES AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00233045
Address
5199 ST CHARLES AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-05-30T08:36:17.000
Update Date
2026-06-03T16:25:07.000
Closed Date
2026-06-01T16:24:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sAkZpAAK
Lat Location
(32.78732051160617000,-96.74327072518030000)
22-00321567
Service Request Number: 22-00321567 • Address: 147 HOWELL ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
22-00321567
Address
147 HOWELL ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-07-12T10:30:59.000
Update Date
2023-06-08T03:12:21.000
Closed Date
2022-07-29T06:46:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000035rzXAAQ
Lat Location
(32.78731100445851600,-96.82052925523836000)
21-00892340
Service Request Number: 21-00892340 • Address: 2830 W COLORADO BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00892340
Address
2830 W COLORADO BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-10-05T11:25:23.000
Update Date
2023-06-09T00:05:07.000
Closed Date
2021-10-07T08:26:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000s8VVyAAM
Lat Location
(32.75960675508935000,-96.86767734849670000)
24-00515525
Service Request Number: 24-00515525 • Address: 8714 SAN LEANDRO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00515525
Address
8714 SAN LEANDRO DR, DALLAS, TX, 75218
City Council District
9
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-08T00:59:00.000
Status
Closed
Created Date
2024-10-24T05:40:04.000
Update Date
2024-10-24T15:52:35.000
Closed Date
2024-10-24T15:52:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FTh49AAD
Lat Location
(32.81829559980357000,-96.70502072100008000)
21-00503854
Service Request Number: 21-00503854 • Address: 8069 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00503854
Address
8069 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:34:33.000
Update Date
2023-06-09T00:53:41.000
Closed Date
2021-06-17T17:39:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000mj6YFAAY
Lat Location
(32.71985994997655000,-96.68349890211833000)
22-00382315
Service Request Number: 22-00382315 • Address: 7951 GLADE HILL CT, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00382315
Address
7951 GLADE HILL CT, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-12T23:59:00.000
Status
Closed
Created Date
2022-09-02T18:54:41.000
Update Date
2023-06-08T02:45:37.000
Closed Date
2022-09-12T07:59:17.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000003StgdAAC
Lat Location
(32.80617413184018000,-96.72102886954588000)
26-00203085
Service Request Number: 26-00203085 • Address: 1227 HAINES AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00203085
Address
1227 HAINES AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-12T12:32:39.000
Update Date
2026-05-14T15:40:19.000
Closed Date
2026-05-14T15:39:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001oULuXAAW
Lat Location
(32.75819442260375000,-96.82827487749147000)
23-00422904
Service Request Number: 23-00422904 • Address: ELSIE FAYE HEGGINS ST & MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00422904
Address
ELSIE FAYE HEGGINS ST & MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-09-15T23:59:00.000
Status
Closed
Created Date
2023-09-11T14:49:30.000
Update Date
2026-08-07T14:34:38.000
Closed Date
2023-09-29T10:40:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006GqQCAA0
Lat Location
(32.75491621774846600,-96.75460722921255000)
22-00394486
Service Request Number: 22-00394486 • Address: 8235 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00394486
Address
8235 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-09T23:30:31.000
Update Date
2023-06-08T02:47:57.000
Closed Date
2022-09-23T23:34:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003WsTkAAK
Lat Location
(32.86272763394778500,-96.80881460826465000)
26-00151727
Service Request Number: 26-00151727 • Address: 10728 BROOKPORT PL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00151727
Address
10728 BROOKPORT PL, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-12T11:32:24.000
Update Date
2026-04-14T20:33:18.000
Closed Date
2026-04-14T20:32:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hV66IAAS
Lat Location
(32.89389916775440000,-96.83774717238053000)
25-00185183
Service Request Number: 25-00185183 • Address: 7073 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00185183
Address
7073 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T22:12:48.000
Update Date
2025-04-30T16:17:45.000
Closed Date
2025-04-30T16:17:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eRhprAAC
Lat Location
(32.71331819453044000,-96.70069162995614000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface