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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-00267058
Service Request Number: 21-00267058 • Address: 1956 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00267058
Address
1956 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:56:12.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-31T15:06:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChLNAA0
Lat Location
(32.80692547763945000,-96.68210405723765000)
26-00091881
Service Request Number: 26-00091881 • Address: 1139 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00091881
Address
1139 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T21:24:14.000
Update Date
2026-03-09T16:03:12.000
Closed Date
2026-03-09T16:03:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aIY4SAAW
Lat Location
(32.72342405510577000,-96.84081369907052000)
21-00942239
Service Request Number: 21-00942239 • Address: 5327 WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00942239
Address
5327 WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-11-09T13:06:04.000
Update Date
2023-06-08T23:47:57.000
Closed Date
2021-11-18T11:59:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tPrFTAA0
Lat Location
(32.80194338804873400,-96.76313713047078000)
23-00131125
Service Request Number: 23-00131125 • Address: 803 S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00131125
Address
803 S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Resident Only Parking Permit - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-04T23:59:00.000
Status
Closed
Created Date
2023-03-23T11:18:08.000
Update Date
2026-08-07T13:37:48.000
Closed Date
2023-11-09T10:53:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005LW6vAAG
Lat Location
(32.73859621255894600,-96.84439909629290000)
26-00382049
Service Request Number: 26-00382049 • Address: 9620 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00382049
Address
9620 OVERLAKE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-27T10:58:13.000
Update Date
2026-09-16T16:53:24.000
Closed Date
2026-09-16T16:53:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002CvY0EAAV
Lat Location
(32.85773992779271000,-96.87015321613175000)
26-00210065
Service Request Number: 26-00210065 • Address: 2409 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00210065
Address
2409 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T19:14:04.000
Update Date
2026-05-15T20:26:29.000
Closed Date
2026-05-15T20:26:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pL11eAAC
Lat Location
(32.76717742872999000,-96.77509823089615000)
21-00172740
Service Request Number: 21-00172740 • Address: 4321 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00172740
Address
4321 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T15:39:05.000
Update Date
2023-06-09T02:17:15.000
Closed Date
2021-02-25T15:39:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hlfMZAAY
Lat Location
(32.81867345967730600,-96.79142950903706000)
20-01107514
Service Request Number: 20-01107514 • Address: 8636 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01107514
Address
8636 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-11-18T00:59:00.000
Status
Closed
Created Date
2020-11-10T10:26:28.000
Update Date
2023-06-09T03:23:49.000
Closed Date
2020-11-11T20:44:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000blXytAAE
Lat Location
(32.73956917940249400,-96.67303910702397000)
24-00275545
Service Request Number: 24-00275545 • Address: 3349 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00275545
Address
3349 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-14T23:59:00.000
Status
Closed
Created Date
2024-06-07T16:54:33.000
Update Date
2024-06-13T16:52:37.000
Closed Date
2024-06-13T16:52:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000081tqlAAA
Lat Location
(32.90200394008455000,-96.86601574571894000)
24-00492112
Service Request Number: 24-00492112 • Address: 5863 BIRCHBROOK DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00492112
Address
5863 BIRCHBROOK DR, DALLAS, TX, 75206
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:12:33.000
Update Date
2024-10-10T12:28:53.000
Closed Date
2024-10-10T12:28:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwTApAAN
Lat Location
(32.84752522305375000,-96.76664270362882000)
26-00092272
Service Request Number: 26-00092272 • Address: LARMANDA ST & SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00092272
Address
LARMANDA ST & SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T12:06:23.000
Update Date
2026-03-09T09:55:24.000
Closed Date
2026-03-09T09:55:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aLwDRAA0
Lat Location
(32.86407801509971400,-96.74593994168166000)
24-00183827
Service Request Number: 24-00183827 • Address: 2513 N WINNETKA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00183827
Address
2513 N WINNETKA AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-22T07:22:54.000
Update Date
2024-04-25T13:34:09.000
Closed Date
2024-04-25T13:34:08.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ilHZAAY
Lat Location
(32.77514657527783000,-96.84037827175783000)
25-00017007
Service Request Number: 25-00017007 • Address: 2506 GLOBE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00017007
Address
2506 GLOBE AVE, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-01-18T00:59:00.000
Status
Closed
Created Date
2025-01-14T12:34:53.000
Update Date
2025-01-14T16:50:38.000
Closed Date
2025-01-14T16:50:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000QN70FAAT
Lat Location
(32.81498092246638000,-96.67308556248130000)
26-00085171
Service Request Number: 26-00085171 • Address: 12035 SCHROEDER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00085171
Address
12035 SCHROEDER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-12T23:59:00.000
Status
Closed
Created Date
2026-03-03T14:08:27.000
Update Date
2026-03-09T12:26:40.000
Closed Date
2026-03-09T12:26:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZQueeAAD
Lat Location
(32.91271719367149000,-96.76284765376927000)
24-00211093
Service Request Number: 24-00211093 • Address: 13559 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00211093
Address
13559 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-13T18:59:00.000
Status
Closed
Created Date
2024-05-06T16:41:12.000
Update Date
2026-08-07T13:39:27.000
Closed Date
2024-05-07T11:31:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000007omm0AAA
Lat Location
(32.93206898419945000,-96.77023705192748000)
25-00065486
Service Request Number: 25-00065486 • Address: 4815 ROCKPORT DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00065486
Address
4815 ROCKPORT DR, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-25T00:59:00.000
Status
Closed
Created Date
2025-02-13T17:53:53.000
Update Date
2025-02-20T12:33:16.000
Closed Date
2025-02-20T12:33:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000UXLqqAAH
Lat Location
(32.68631844037068000,-96.82815596099591000)
26-00152697
Service Request Number: 26-00152697 • Address: 6019 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00152697
Address
6019 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T10:14:15.000
Update Date
2026-04-14T15:25:45.000
Closed Date
2026-04-14T15:25:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001hbs8HAAQ
Lat Location
(32.80861744443000600,-96.76432561507805000)
24-00453590
Service Request Number: 24-00453590 • Address: 4915 RADBROOK PL, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
24-00453590
Address
4915 RADBROOK PL, DALLAS, TX, 75220
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-25T18:59:00.000
Status
Closed
Created Date
2024-09-18T12:54:55.000
Update Date
2024-09-25T13:42:58.000
Closed Date
2024-09-25T13:42:58.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000009IvDyAAK
Lat Location
(32.86634150281185000,-96.82785791107747000)
23-00547507
Service Request Number: 23-00547507 • Address: 1919 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00547507
Address
1919 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-01-02T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:50:00.000
Update Date
2023-12-14T12:06:52.000
Closed Date
2023-12-14T12:06:51.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mKotAAE
Lat Location
(32.74496494445456000,-96.69646280959469000)
25-00090715
Service Request Number: 25-00090715 • Address: 3200 MCKINNON ST NB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00090715
Address
3200 MCKINNON ST NB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Guardrail Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-05T00:59:00.000
Status
Closed
Created Date
2025-03-03T02:26:09.000
Update Date
2025-03-03T03:15:53.000
Closed Date
2025-03-03T03:15:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Wqx6RAAR
Lat Location
(32.79788752419633000,-96.81132109829030000)
26-00151928
Service Request Number: 26-00151928 • Address: 2121 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00151928
Address
2121 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-12T15:52:08.000
Update Date
2026-04-14T16:27:07.000
Closed Date
2026-04-14T16:27:07.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hWKqLAAW
Lat Location
(32.83625317352239400,-96.67925178230645000)
26-00093938
Service Request Number: 26-00093938 • Address: 2819 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00093938
Address
2819 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:28:44.000
Update Date
2026-03-09T10:02:29.000
Closed Date
2026-03-09T10:02:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aXkTRAA0
Lat Location
(33.00497339241023000,-96.86023384047817000)
21-00920484
Service Request Number: 21-00920484 • Address: 18900 WESTWOOD PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00920484
Address
18900 WESTWOOD PL, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-25T10:44:33.000
Update Date
2023-06-09T00:08:11.000
Closed Date
2021-10-29T12:13:45.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000spppYAAQ
Lat Location
(33.00765385490428400,-96.84013975387087000)
21-00858735
Service Request Number: 21-00858735 • Address: 1027 S GLASGOW DR, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00858735
Address
1027 S GLASGOW DR, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-17T20:14:30.000
Update Date
2023-06-09T00:01:11.000
Closed Date
2021-09-23T12:04:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000rKmDUAA0
Lat Location
(32.79918860874998600,-96.74435081965565000)
25-00185200
Service Request Number: 25-00185200 • Address: 1504 WATERSIDE CT, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00185200
Address
1504 WATERSIDE CT, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed
Created Date
2025-04-23T22:43:23.000
Update Date
2025-04-25T15:25:20.000
Closed Date
2025-04-25T15:25:00.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRoZZAA0
Lat Location
(32.80938054844930000,-96.72337515221359000)
25-00052042
Service Request Number: 25-00052042 • Address: 3001 BOOKHOUT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00052042
Address
3001 BOOKHOUT ST, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-20T00:59:00.000
Status
Closed
Created Date
2025-02-05T16:46:56.000
Update Date
2026-05-15T13:01:55.000
Closed Date
2026-05-15T13:01:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TQSeJAAX
Lat Location
(32.79705167138967400,-96.80849241667858000)
22-00424811
Service Request Number: 22-00424811 • Address: 18164 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00424811
Address
18164 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-04T23:59:00.000
Status
Closed
Created Date
2022-09-27T16:51:56.000
Update Date
2023-06-08T02:35:39.000
Closed Date
2022-09-30T13:42:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003gearAAA
Lat Location
(32.99695235222993000,-96.82909818981973000)
23-00394281
Service Request Number: 23-00394281 • Address: 501 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00394281
Address
501 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-24T09:35:27.000
Update Date
2023-10-03T16:46:16.000
Closed Date
2023-10-03T16:46:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006AFkBAAW
Lat Location
(32.74960935602812400,-96.83038224963414000)
22-00074883
Service Request Number: 22-00074883 • Address: 2707 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00074883
Address
2707 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-28T14:04:58.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:07:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SlEdAAK
Lat Location
(32.75438626173805000,-96.75379361617499000)
22-00136716
Service Request Number: 22-00136716 • Address: 6534 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00136716
Address
6534 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-05-09T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:46:16.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-10T23:00:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhELAAY
Lat Location
(32.83237642931282000,-96.74897797049230000)
22-00006337
Service Request Number: 22-00006337 • Address: 4544 VIA ST CATHERINE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00006337
Address
4544 VIA ST CATHERINE, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-07T00:59:00.000
Status
Closed
Created Date
2022-01-05T21:43:22.000
Update Date
2023-06-08T23:38:58.000
Closed Date
2022-01-06T14:19:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vJuLWAA0
Lat Location
(32.73916137539227000,-96.89550819457824000)
21-01000530
Service Request Number: 21-01000530 • Address: 2217 FOREST OAKS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-01000530
Address
2217 FOREST OAKS DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-01-29T00:59:00.000
Status
Closed
Created Date
2021-12-28T11:44:28.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2021-12-28T15:25:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIYp4AAG
Lat Location
(32.81046654146977000,-96.70509111468276000)
21-00388867
Service Request Number: 21-00388867 • Address: 7123 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00388867
Address
7123 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-05-31T23:59:00.000
Status
Closed
Created Date
2021-05-01T22:41:02.000
Update Date
2023-06-09T01:42:53.000
Closed Date
2021-05-02T23:00:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lBD3EAAW
Lat Location
(32.99396845978317000,-96.78327207530272000)
26-00352307
Service Request Number: 26-00352307 • Address: 8000 SUNFLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00352307
Address
8000 SUNFLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-09T20:40:30.000
Update Date
2026-08-11T12:28:28.000
Closed Date
2026-08-11T12:28:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028TD7VAAW
Lat Location
(32.99135088236119000,-96.76642060999546000)
22-00545537
Service Request Number: 22-00545537 • Address: 4504 CROWN KNOLL CIR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
22-00545537
Address
4504 CROWN KNOLL CIR, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:24:57.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-20T11:22:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UEzHAAW
Lat Location
(32.68889155999039500,-96.83292641891039000)
23-00071926
Service Request Number: 23-00071926 • Address: 502 W DANIELDALE RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00071926
Address
502 W DANIELDALE RD, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-19T00:59:00.000
Status
Closed
Created Date
2023-02-15T13:57:20.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-15T14:31:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005AYFFAA4
Lat Location
(32.63309584916840000,-96.83150948221007000)
23-00326921
Service Request Number: 23-00326921 • Address: 3413 HAWTHORNE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00326921
Address
3413 HAWTHORNE AVE, DALLAS, TX, 75219
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-08-08T23:59:00.000
Status
Closed
Created Date
2023-07-17T14:56:38.000
Update Date
2023-07-18T14:02:07.000
Closed Date
2023-07-18T14:02:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005wBcSAAU
Lat Location
(32.81919846485334000,-96.81568646541548000)
21-00347099
Service Request Number: 21-00347099 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00347099
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:11:10.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-04-19T13:13:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000kgEcoAAE
Lat Location
(32.76866045914818000,-96.87362880682147000)
26-00114648
Service Request Number: 26-00114648 • Address: 3322 RUTLEDGE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00114648
Address
3322 RUTLEDGE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-20T16:08:16.000
Update Date
2026-04-14T16:30:43.000
Closed Date
2026-04-14T16:30:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001d4W5cAAE
Lat Location
(32.76557803301249000,-96.75349454593554000)
25-00041546
Service Request Number: 25-00041546 • Address: L B J FWY WB & PARK CENTRAL DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
25-00041546
Address
L B J FWY WB & PARK CENTRAL DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:51:45.000
Update Date
2025-01-30T14:54:22.000
Closed Date
2025-01-30T14:54:22.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SVCWFAA5
Lat Location
(32.92447291820342000,-96.78118058329100000)
26-00320220
Service Request Number: 26-00320220 • Address: 1951 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00320220
Address
1951 ABSHIRE LN, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-21T10:51:41.000
Update Date
2026-07-24T12:44:51.000
Closed Date
2026-07-22T11:01:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002412vhAAA
Lat Location
(32.81050262812942000,-96.68139495699542000)
26-00407240
Service Request Number: 26-00407240 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00407240
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-09-13T20:04:29.000
Update Date
2026-09-16T09:10:10.000
Closed Date
2026-09-14T08:23:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002H44djAAB
Lat Location
(32.77496312625581000,-96.70546161859299000)
25-00424338
Service Request Number: 25-00424338 • Address: 3455 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00424338
Address
3455 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2025-09-02T14:48:06.000
Update Date
2026-04-14T13:21:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000z63HpAAI
Lat Location
(32.78385684561052000,-96.90256033819206000)
25-00153124
Service Request Number: 25-00153124 • Address: N MONTCLAIR AVE & TAFT ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00153124
Address
N MONTCLAIR AVE & TAFT ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-08T23:59:00.000
Status
Closed
Created Date
2025-04-07T00:37:32.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-04-07T14:13:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000buV0cAAE
Lat Location
(32.75241877343784000,-96.84646104565508000)
21-00916984
Service Request Number: 21-00916984 • Address: 7229 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00916984
Address
7229 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-21T21:36:29.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T14:49:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000somqMAAQ
Lat Location
(32.66076282539476000,-96.82589840998521000)
25-00320206
Service Request Number: 25-00320206 • Address: S HAMPTON RD & L B J FWY WB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00320206
Address
S HAMPTON RD & L B J FWY WB, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-09T23:59:00.000
Status
Closed
Created Date
2025-07-04T08:28:39.000
Update Date
2025-07-10T07:10:06.000
Closed Date
2025-07-10T07:10:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000p16E6AAI
Lat Location
(32.64597519658482000,-96.85714679319612000)
20-01001074
Service Request Number: 20-01001074 • Address: 4825 NUEVO LAREDO CT, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01001074
Address
4825 NUEVO LAREDO CT, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-06T10:36:51.000
Update Date
2023-06-09T03:49:33.000
Closed Date
2020-11-04T12:53:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aRg7CAAS
Lat Location
(32.68108019024490000,-96.90467591062630000)
25-00530914
Service Request Number: 25-00530914 • Address: GASTON AVE & N HASKELL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
25-00530914
Address
GASTON AVE & N HASKELL AVE, DALLAS, TX, 75246
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-06T18:59:00.000
Status
Closed
Created Date
2025-11-04T13:21:30.000
Update Date
2025-11-05T21:04:06.000
Closed Date
2025-11-05T20:34:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BJrMjAAL
Lat Location
(32.79390208186186600,-96.77687413829106000)
26-00093120
Service Request Number: 26-00093120 • Address: 5123 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00093120
Address
5123 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:32:28.000
Update Date
2026-03-09T18:57:30.000
Closed Date
2026-03-09T18:57:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRQKXAA4
Lat Location
(32.85334427344006500,-96.82375326722638000)
26-00077363
Service Request Number: 26-00077363 • Address: 6613 FOREST CREEK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00077363
Address
6613 FOREST CREEK DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-04T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:53:10.000
Update Date
2026-03-04T09:43:28.000
Closed Date
2026-03-04T09:43:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YRRw7AAH
Lat Location
(32.90692342371681000,-96.79103729392223000)
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