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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01047097
Service Request Number: 20-01047097 • Address: ALTOONA DR & W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01047097
Address
ALTOONA DR & W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-10-20T09:38:14.000
Update Date
2026-08-07T14:28:49.000
Closed Date
2023-05-16T15:22:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000aUAKWAA4
Lat Location
(32.69128696147841000,-96.88742449664608000)
24-00453608
Service Request Number: 24-00453608 • Address: 3647 DURANGO DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00453608
Address
3647 DURANGO DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-18T13:00:02.000
Update Date
2024-09-25T11:23:13.000
Closed Date
2024-09-25T11:23:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009InmjAAC
Lat Location
(32.86753298531366000,-96.85756618890126000)
24-00435283
Service Request Number: 24-00435283 • Address: 4821 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
24-00435283
Address
4821 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-07T16:37:02.000
Update Date
2024-09-10T11:10:11.000
Closed Date
2024-09-10T11:10:10.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs000007kmdVAAQ
Lat Location
(32.79924533673797500,-96.77066607673125000)
26-00411292
Service Request Number: 26-00411292 • Address: 10209 BETTY JANE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00411292
Address
10209 BETTY JANE LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-09-17T23:59:00.000
Status
Closed
Created Date
2026-09-16T07:40:55.000
Update Date
2026-09-16T07:41:08.000
Closed Date
2026-09-16T07:40:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HjPlpAAF
Lat Location
(32.88523977994808000,-96.85463623170375000)
23-00336507
Service Request Number: 23-00336507 • Address: 7009 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00336507
Address
7009 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-22T08:30:01.000
Update Date
2023-07-26T16:22:15.000
Closed Date
2023-07-26T16:22:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yDqPAAU
Lat Location
(32.85421564804594000,-96.73898105393380000)
26-00077332
Service Request Number: 26-00077332 • Address: 5246 ABUELO CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00077332
Address
5246 ABUELO CT, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-02-26T10:45:29.000
Update Date
2026-02-26T12:11:01.000
Closed Date
2026-02-26T12:10:51.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSG2XAAX
Lat Location
(32.71908409439575000,-96.91267308413204000)
20-01044049
Service Request Number: 20-01044049 • Address: 8235 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01044049
Address
8235 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-10-19T11:28:58.000
Update Date
2023-06-09T03:35:40.000
Closed Date
2020-11-02T10:17:05.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000aTxOsAAK
Lat Location
(32.80041044415361000,-96.70150894111985000)
21-00442905
Service Request Number: 21-00442905 • Address: 3435 NOGALES DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00442905
Address
3435 NOGALES DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:03:28.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-19T13:28:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6xQAAS
Lat Location
(32.87260404579346000,-96.86365992724666000)
20-01041535
Service Request Number: 20-01041535 • Address: 3717 MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01041535
Address
3717 MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-17T21:51:41.000
Update Date
2023-06-09T03:34:56.000
Closed Date
2020-12-07T12:43:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aTlZlAAK
Lat Location
(32.76722189064872000,-96.74685316606781000)
26-00094879
Service Request Number: 26-00094879 • Address: 2254 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
26-00094879
Address
2254 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:49:07.000
Update Date
2026-03-09T15:36:09.000
Closed Date
2026-03-09T15:36:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adb0vAAA
Lat Location
(32.68751350044761500,-96.78606965825252000)
21-00423698
Service Request Number: 21-00423698 • Address: 3017 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00423698
Address
3017 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-12T07:00:16.000
Update Date
2023-06-09T01:38:17.000
Closed Date
2021-05-12T07:06:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000leXOvAAM
Lat Location
(32.69589324525736600,-96.86977300187391000)
26-00209531
Service Request Number: 26-00209531 • Address: 5646 MILTON ST, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
26-00209531
Address
5646 MILTON ST, DALLAS, TX, 75206
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:38:50.000
Update Date
2026-05-15T16:10:00.000
Closed Date
2026-05-15T16:09:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHU75AAG
Lat Location
(32.84867378013991000,-96.77087019555460000)
25-00064351
Service Request Number: 25-00064351 • Address: 10421 WOOD DALE DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00064351
Address
10421 WOOD DALE DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-13T11:23:24.000
Update Date
2025-02-24T11:20:16.000
Closed Date
2025-02-24T11:20:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000USUwRAAX
Lat Location
(32.83732795212009000,-96.68753789772695000)
26-00368485
Service Request Number: 26-00368485 • Address: 3903 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00368485
Address
3903 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-22T23:59:00.000
Status
Closed
Created Date
2026-08-19T10:39:17.000
Update Date
2026-08-22T08:45:38.000
Closed Date
2026-08-22T08:45:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002AsQbTAAV
Lat Location
(32.72753498084059500,-96.88364097081475000)
26-00089435
Service Request Number: 26-00089435 • Address: 2726 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089435
Address
2726 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-05T15:19:19.000
Update Date
2026-03-09T15:38:47.000
Closed Date
2026-03-09T14:51:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZykWNAAZ
Lat Location
(32.71446684964945000,-96.81198380856124000)
25-00482927
Service Request Number: 25-00482927 • Address: 2200 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00482927
Address
2200 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-05T23:59:00.000
Status
Closed
Created Date
2025-10-04T14:36:02.000
Update Date
2025-10-04T21:22:14.000
Closed Date
2025-10-04T21:22:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000014WBYbAAO
Lat Location
(32.72134386597605000,-96.80553247182615000)
26-00408587
Service Request Number: 26-00408587 • Address: 3608 ABILENE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00408587
Address
3608 ABILENE ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-21T23:59:00.000
Status
Closed
Created Date
2026-09-14T14:23:23.000
Update Date
2026-09-16T07:58:45.000
Closed Date
2026-09-16T07:58:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HFMyIAAX
Lat Location
(32.78630872621918000,-96.90014419423213000)
26-00210043
Service Request Number: 26-00210043 • Address: 350 AVENUE E, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00210043
Address
350 AVENUE E, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T18:34:34.000
Update Date
2026-05-15T20:18:11.000
Closed Date
2026-05-15T20:18:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pJY9sAAG
Lat Location
(32.74543309282519500,-96.79468016730720000)
22-00190158
Service Request Number: 22-00190158 • Address: 2027 ARGYLE AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00190158
Address
2027 ARGYLE AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-13T23:59:00.000
Status
Closed
Created Date
2022-05-10T20:34:07.000
Update Date
2023-06-08T23:06:41.000
Closed Date
2022-05-16T09:55:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000027aw9AAA
Lat Location
(32.72662307072945000,-96.79388457302308000)
24-00093276
Service Request Number: 24-00093276 • Address: 6907 MOHAWK DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00093276
Address
6907 MOHAWK DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-28T12:12:33.000
Update Date
2025-03-05T11:10:02.000
Closed Date
2025-03-05T11:10:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007M4JpAAK
Lat Location
(32.82962254880851600,-96.84939665561507000)
23-00060711
Service Request Number: 23-00060711 • Address: 8915 SENATE ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00060711
Address
8915 SENATE ST, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-02-10T00:59:00.000
Status
Closed
Created Date
2023-02-08T18:07:55.000
Update Date
2023-06-07T01:47:56.000
Closed Date
2023-02-09T05:11:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000057IR7AAM
Lat Location
(32.79956914263638000,-96.69106255223393000)
21-00442787
Service Request Number: 21-00442787 • Address: 3139 CHAPEL DOWNS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00442787
Address
3139 CHAPEL DOWNS DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:49:01.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-19T13:35:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA5xmAAC
Lat Location
(32.88458632875887000,-96.87087004896240000)
25-00469704
Service Request Number: 25-00469704 • Address: 523 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00469704
Address
523 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-07T23:59:00.000
Status
Closed
Created Date
2025-09-27T01:45:38.000
Update Date
2025-10-03T09:54:25.000
Closed Date
2025-10-03T09:54:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013JgnhAAC
Lat Location
(32.74309831121258000,-96.79254266909948000)
26-00206713
Service Request Number: 26-00206713 • Address: N WESTMORELAND RD & FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00206713
Address
N WESTMORELAND RD & FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-15T23:59:00.000
Status
Closed
Created Date
2026-05-14T09:40:44.000
Update Date
2026-05-15T14:52:02.000
Closed Date
2026-05-15T14:52:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001owLwPAAU
Lat Location
(32.75350056430048000,-96.87418457756809000)
26-00293495
Service Request Number: 26-00293495 • Address: 4326 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00293495
Address
4326 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-07-04T13:38:20.000
Update Date
2026-07-04T14:08:33.000
Closed Date
2026-07-04T14:08:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000020K5grAAC
Lat Location
(32.75520174373508600,-96.76029407226576000)
26-00350923
Service Request Number: 26-00350923 • Address: 3738 HAGGAR WAY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00350923
Address
3738 HAGGAR WAY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T09:09:57.000
Update Date
2026-08-08T16:07:39.000
Closed Date
2026-08-08T16:07:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028ItYIAA0
Lat Location
(32.83454265113742600,-96.82770834756035000)
26-00089509
Service Request Number: 26-00089509 • Address: 1570 RENNER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089509
Address
1570 RENNER DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T15:42:13.000
Update Date
2026-03-09T06:22:57.000
Closed Date
2026-03-09T06:22:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZzRUuAAN
Lat Location
(32.73669821139848000,-96.79980832511444000)
24-00064203
Service Request Number: 24-00064203 • Address: 419 AVENUE A, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00064203
Address
419 AVENUE A, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-09T09:23:44.000
Update Date
2024-02-16T10:36:42.000
Closed Date
2024-02-16T10:36:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007EL86AAG
Lat Location
(32.74444255512520400,-96.79999216104747000)
24-00461868
Service Request Number: 24-00461868 • Address: 5996 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00461868
Address
5996 ARAPAHO RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-12-23T18:59:00.000
Status
Closed
Created Date
2024-09-23T21:47:19.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2025-01-27T08:28:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000A5FjpAAF
Lat Location
(32.96204262585347000,-96.80504257366140000)
21-00932994
Service Request Number: 21-00932994 • Address: 11331 DRUMMOND CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00932994
Address
11331 DRUMMOND CIR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-11-02T12:51:47.000
Update Date
2023-06-08T23:54:00.000
Closed Date
2021-11-02T14:57:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tOicBAAS
Lat Location
(32.84696973088048000,-96.65502109516659000)
26-00087791
Service Request Number: 26-00087791 • Address: MAPLE AVE & KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00087791
Address
MAPLE AVE & KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-04T17:46:26.000
Update Date
2026-03-09T08:34:40.000
Closed Date
2026-03-09T08:34:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zkh8aAAB
Lat Location
(32.81365098667464000,-96.82525631997964000)
22-00453063
Service Request Number: 22-00453063 • Address: 2700 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00453063
Address
2700 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-10-16T17:47:31.000
Update Date
2026-08-07T12:57:56.000
Closed Date
2022-10-21T11:33:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000003qsF5AAI
Lat Location
(32.82201325430361000,-96.76566098995633000)
25-00157499
Service Request Number: 25-00157499 • Address: 4130 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00157499
Address
4130 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-07-07T23:59:00.000
Status
Closed
Created Date
2025-04-09T03:14:45.000
Update Date
2025-07-28T07:28:46.000
Closed Date
2025-07-28T07:28:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cGY1TAAW
Lat Location
(33.00595096246847500,-96.83976532138279000)
22-00049682
Service Request Number: 22-00049682 • Address: 6055 L B J FWY WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00049682
Address
6055 L B J FWY WB, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-09T10:07:11.000
Update Date
2023-06-08T23:31:31.000
Closed Date
2022-03-30T15:28:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001MCkNAAW
Lat Location
(32.92554385043056400,-96.80212949111520000)
25-00134929
Service Request Number: 25-00134929 • Address: 4939 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
25-00134929
Address
4939 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-03-19T08:17:48.000
Update Date
2025-03-27T09:29:03.000
Closed Date
2025-03-27T09:29:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000aV0tRAAS
Lat Location
(32.79438545545951000,-96.76128435622313000)
22-00379943
Service Request Number: 22-00379943 • Address: 1427 PADGITT AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00379943
Address
1427 PADGITT AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-01T14:20:11.000
Update Date
2023-06-08T03:04:02.000
Closed Date
2022-09-18T10:57:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003RxpYAAS
Lat Location
(32.74122957815807000,-96.80117687181210000)
23-00529277
Service Request Number: 23-00529277 • Address: 549 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00529277
Address
549 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-11-23T00:59:00.000
Status
Closed
Created Date
2023-11-17T16:50:17.000
Update Date
2023-11-20T18:01:36.000
Closed Date
2023-11-20T18:01:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006gnapAAA
Lat Location
(32.65404909656564000,-96.82906172201585000)
23-00332408
Service Request Number: 23-00332408 • Address: 7328 CONCORDIA LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00332408
Address
7328 CONCORDIA LN, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-25T23:59:00.000
Status
Closed
Created Date
2023-07-20T08:49:52.000
Update Date
2023-07-24T11:10:50.000
Closed Date
2023-07-24T11:10:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005xHPjAAM
Lat Location
(32.65947422342935000,-96.81039102375537000)
26-00347549
Service Request Number: 26-00347549 • Address: 3113 VILLA SUR TRL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00347549
Address
3113 VILLA SUR TRL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T10:09:51.000
Update Date
2026-08-08T10:19:16.000
Closed Date
2026-08-06T10:18:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027ocReAAI
Lat Location
(32.85546128374518000,-96.65980599372732000)
24-00609692
Service Request Number: 24-00609692 • Address: 1900 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00609692
Address
1900 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-12-30T00:59:00.000
Status
Closed
Created Date
2024-12-27T17:18:31.000
Update Date
2024-12-27T19:53:40.000
Closed Date
2024-12-27T19:53:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OFSKlAAP
Lat Location
(32.78839177477344400,-96.80077604497458000)
25-00370549
Service Request Number: 25-00370549 • Address: 770 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00370549
Address
770 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-15T23:59:00.000
Status
Closed
Created Date
2025-08-01T11:23:25.000
Update Date
2026-05-15T13:26:44.000
Closed Date
2026-05-15T13:26:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000u5mS3AAI
Lat Location
(32.65718344175575000,-96.83441595877831000)
22-00306807
Service Request Number: 22-00306807 • Address: 16822 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00306807
Address
16822 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-25T23:59:00.000
Status
Closed
Created Date
2022-07-20T08:00:56.000
Update Date
2023-06-08T03:05:45.000
Closed Date
2022-07-21T16:02:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002wp7rAAA
Lat Location
(32.98123711123573000,-96.78500060950573000)
20-01170403
Service Request Number: 20-01170403 • Address: 3715 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01170403
Address
3715 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-02T11:45:50.000
Update Date
2023-06-09T03:16:22.000
Closed Date
2020-12-03T15:35:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cah9DAAQ
Lat Location
(32.71663622959340000,-96.76404668525810000)
25-00480227
Service Request Number: 25-00480227 • Address: 2500 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00480227
Address
2500 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-06T23:59:00.000
Status
Closed
Created Date
2025-10-02T17:03:54.000
Update Date
2025-10-02T19:20:15.000
Closed Date
2025-10-02T19:19:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014ER3yAAG
Lat Location
(32.77507267092930000,-96.83561230967513000)
22-00265615
Service Request Number: 22-00265615 • Address: 9911 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00265615
Address
9911 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-23T14:07:10.000
Update Date
2023-06-08T23:15:46.000
Closed Date
2022-12-14T17:33:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002fvozAAA
Lat Location
(32.90004362029464600,-96.72385173816657000)
21-00822917
Service Request Number: 21-00822917 • Address: 9716 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00822917
Address
9716 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:34:33.000
Update Date
2023-06-09T00:26:11.000
Closed Date
2021-09-07T17:17:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000quTzFAAU
Lat Location
(32.75324291728349400,-96.65489200441831000)
24-00135324
Service Request Number: 24-00135324 • Address: 6930 GALEMEADOW CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00135324
Address
6930 GALEMEADOW CIR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-26T18:59:00.000
Status
Closed
Created Date
2024-03-25T13:48:44.000
Update Date
2024-03-25T21:38:26.000
Closed Date
2024-03-25T21:38:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007XgREAA0
Lat Location
(32.84983566681129000,-96.73528302205300000)
26-00263302
Service Request Number: 26-00263302 • Address: 6331 BELLBROOK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00263302
Address
6331 BELLBROOK DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-16T16:03:52.000
Update Date
2026-06-18T15:53:22.000
Closed Date
2026-06-18T15:53:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001vz8k9AAA
Lat Location
(32.71628531953151000,-96.71319087400973000)
25-00532894
Service Request Number: 25-00532894 • Address: 2605 DUNREATH DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00532894
Address
2605 DUNREATH DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-11T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:35:20.000
Update Date
2025-11-07T14:07:15.000
Closed Date
2025-11-07T14:07:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Bg8OvAAJ
Lat Location
(32.75643895705872000,-96.68166247564851000)
23-00453310
Service Request Number: 23-00453310 • Address: 2767 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00453310
Address
2767 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-29T16:30:52.000
Update Date
2023-10-13T11:39:56.000
Closed Date
2023-10-13T11:39:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NzPSAA0
Lat Location
(32.75620253885469400,-96.64042610142103000)
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