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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00150803
Service Request Number: 26-00150803 • Address: 3809 GRAND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00150803
Address
3809 GRAND AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T12:10:49.000
Update Date
2026-04-14T14:33:42.000
Closed Date
2026-04-14T14:33:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hPv53AAC
Lat Location
(32.77997183865514000,-96.76189073478379000)
21-00916903
Service Request Number: 21-00916903 • Address: 742 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00916903
Address
742 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:17:44.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T16:17:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000soluhAAA
Lat Location
(32.73836696144186000,-96.87698164540079000)
26-00406441
Service Request Number: 26-00406441 • Address: 124 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00406441
Address
124 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-12T21:10:22.000
Update Date
2026-09-14T12:50:40.000
Closed Date
2026-09-14T12:50:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002GxypBAAR
Lat Location
(32.74863497339849000,-96.81547867363992000)
21-00732167
Service Request Number: 21-00732167 • Address: 2815 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00732167
Address
2815 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-09T07:18:12.000
Update Date
2023-06-09T00:48:47.000
Closed Date
2021-08-29T08:47:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000pCDriAAG
Lat Location
(32.71247779460427600,-96.91712240128938000)
25-00138541
Service Request Number: 25-00138541 • Address: 4127 BENDWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00138541
Address
4127 BENDWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-04T18:59:00.000
Status
Closed
Created Date
2025-03-28T16:42:13.000
Update Date
2025-04-03T16:37:01.000
Closed Date
2025-04-03T16:36:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000akadGAAQ
Lat Location
(33.00958259710762400,-96.83988705318814000)
26-00327598
Service Request Number: 26-00327598 • Address: 3633 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00327598
Address
3633 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-24T16:14:50.000
Update Date
2026-07-24T16:27:07.000
Closed Date
2026-07-24T16:27:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000024vo6RAAQ
Lat Location
(32.69989084695458000,-96.84208776041808000)
24-00435283
Service Request Number: 24-00435283 • Address: 4821 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
24-00435283
Address
4821 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-07T16:37:02.000
Update Date
2024-09-10T11:10:11.000
Closed Date
2024-09-10T11:10:10.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs000007kmdVAAQ
Lat Location
(32.79924533673797500,-96.77066607673125000)
20-01226784
Service Request Number: 20-01226784 • Address: 430 E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01226784
Address
430 E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-23T08:55:55.000
Update Date
2023-06-09T03:00:26.000
Closed Date
2021-01-06T08:47:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dy7SyAAI
Lat Location
(32.75055954311595000,-96.81781971410308000)
22-00020099
Service Request Number: 22-00020099 • Address: 7439 SAN JOSE AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00020099
Address
7439 SAN JOSE AVE, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-18T00:59:00.000
Status
Closed
Created Date
2022-01-16T17:19:15.000
Update Date
2023-06-08T23:41:28.000
Closed Date
2022-01-16T17:40:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vLqX2AAK
Lat Location
(32.65561874745463000,-96.77707776087415000)
23-00071932
Service Request Number: 23-00071932 • Address: 11760 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00071932
Address
11760 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T14:04:03.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-27T16:29:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005AYFzAAO
Lat Location
(32.85501610683439000,-96.64950632328677000)
24-00155505
Service Request Number: 24-00155505 • Address: 6061 VILLAGE BEND DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00155505
Address
6061 VILLAGE BEND DR, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-05T13:22:28.000
Update Date
2024-04-05T15:03:05.000
Closed Date
2024-04-05T15:03:03.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000007cVJDAA2
Lat Location
(32.85370085136481000,-96.76163786761447000)
24-00495698
Service Request Number: 24-00495698 • Address: 7820 CANTURA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00495698
Address
7820 CANTURA DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-10-10T08:22:49.000
Update Date
2024-10-11T17:09:12.000
Closed Date
2024-10-11T17:09:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DLWVFAA5
Lat Location
(32.70188666109026000,-96.68595830281313000)
26-00344240
Service Request Number: 26-00344240 • Address: 8707 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00344240
Address
8707 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-04T14:02:45.000
Update Date
2026-08-08T22:28:06.000
Closed Date
2026-08-06T21:41:19.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000027JAGLAA4
Lat Location
(32.86743883682171000,-96.71082973503145000)
24-00435871
Service Request Number: 24-00435871 • Address: 5200 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00435871
Address
5200 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-08T12:25:35.000
Update Date
2024-09-21T10:58:55.000
Closed Date
2024-09-21T10:58:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007nvqlAAA
Lat Location
(32.79262037992745600,-96.75521825037026000)
22-00239558
Service Request Number: 22-00239558 • Address: 915 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00239558
Address
915 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-08T08:43:31.000
Update Date
2023-06-08T23:17:15.000
Closed Date
2022-06-28T13:07:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002OrzxAAC
Lat Location
(32.75414268087090000,-96.84168061920828000)
22-00275380
Service Request Number: 22-00275380 • Address: 8080 LEIGH ANN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00275380
Address
8080 LEIGH ANN DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:39:28.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-08-12T12:00:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpRxAAI
Lat Location
(32.64989175122443000,-96.82922243283825000)
26-00095443
Service Request Number: 26-00095443 • Address: 14255 PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00095443
Address
14255 PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:58:27.000
Update Date
2026-03-09T22:17:30.000
Closed Date
2026-03-09T22:17:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aj1tyAAA
Lat Location
(32.94201446458695000,-96.80379643990412000)
23-00289795
Service Request Number: 23-00289795 • Address: 17630 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00289795
Address
17630 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-26T10:36:53.000
Update Date
2023-07-01T13:41:12.000
Closed Date
2023-07-01T13:41:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005oiKEAAY
Lat Location
(32.99240113894513400,-96.80045607527751000)
26-00155424
Service Request Number: 26-00155424 • Address: DOROTHY AVE & HOLLAND AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00155424
Address
DOROTHY AVE & HOLLAND AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:40:30.000
Update Date
2026-04-14T19:37:14.000
Closed Date
2026-04-14T19:37:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hyJPuAAM
Lat Location
(32.82852759367289500,-96.82123027761823000)
26-00273814
Service Request Number: 26-00273814 • Address: 9821 SUMMERWOOD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00273814
Address
9821 SUMMERWOOD CIR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-23T10:42:49.000
Update Date
2026-07-04T12:43:35.000
Closed Date
2026-07-02T11:47:03.000
Priority
Standard
Method Received Description
Email
Unique Key
500cs00001xSGyoAAG
Lat Location
(32.90476801075238500,-96.72019403884829000)
22-00070972
Service Request Number: 22-00070972 • Address: 3200 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
22-00070972
Address
3200 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-03-01T00:59:00.000
Status
Closed
Created Date
2022-02-24T17:55:34.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-02-25T13:05:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001RcyhAAC
Lat Location
(32.79352989731380000,-96.78919470597066000)
23-00174108
Service Request Number: 23-00174108 • Address: 7626 KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
23-00174108
Address
7626 KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T16:33:11.000
Update Date
2023-06-07T00:54:09.000
Closed Date
2023-04-21T14:59:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005T5p0AAC
Lat Location
(32.84867426182433000,-96.82594545161885000)
22-00013718
Service Request Number: 22-00013718 • Address: 1700 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00013718
Address
1700 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-01-13T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:30:57.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-11T17:47:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vKv3wAAC
Lat Location
(32.81504243728785000,-96.68783317777795000)
24-00501372
Service Request Number: 24-00501372 • Address: 3603 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00501372
Address
3603 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-18T18:59:00.000
Status
Closed
Created Date
2024-10-16T07:36:58.000
Update Date
2024-10-16T13:52:35.000
Closed Date
2024-10-16T13:52:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000E33sYAAR
Lat Location
(32.83051175364949600,-96.73237877547403000)
26-00154810
Service Request Number: 26-00154810 • Address: 10405 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00154810
Address
10405 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T09:59:53.000
Update Date
2026-04-14T15:28:43.000
Closed Date
2026-04-14T15:28:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hsljrAAA
Lat Location
(32.86538264256168000,-96.89067018539887000)
22-00556913
Service Request Number: 22-00556913 • Address: 3992 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00556913
Address
3992 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:05:52.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T08:19:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z4zAAAS
Lat Location
(32.87605331449220000,-96.84656005122068000)
25-00516311
Service Request Number: 25-00516311 • Address: 2250 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
25-00516311
Address
2250 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-28T13:29:00.000
Status
Closed
Created Date
2025-10-26T10:03:18.000
Update Date
2025-10-26T13:16:08.000
Closed Date
2025-10-26T13:15:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs0000191vGIAAY
Lat Location
(32.77911979111413400,-96.78735108480136000)
26-00077371
Service Request Number: 26-00077371 • Address: 3919 GOODFELLOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00077371
Address
3919 GOODFELLOW DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:56:45.000
Update Date
2026-03-02T15:46:05.000
Closed Date
2026-03-02T15:46:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YRDZpAAP
Lat Location
(32.90910677352727000,-96.84812377783365000)
24-00542264
Service Request Number: 24-00542264 • Address: 1215 S SELVA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00542264
Address
1215 S SELVA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-10T18:59:00.000
Status
Closed
Created Date
2024-11-09T08:45:15.000
Update Date
2025-03-07T13:05:07.000
Closed Date
2025-03-07T13:05:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000IBJxqAAH
Lat Location
(32.83592046840383500,-96.69860080861025000)
24-00519780
Service Request Number: 24-00519780 • Address: 818 MARSHALLDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00519780
Address
818 MARSHALLDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed
Created Date
2024-10-26T10:09:56.000
Update Date
2024-11-07T18:39:14.000
Closed Date
2024-11-07T10:27:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Fs8rBAAR
Lat Location
(32.73823273703204000,-96.87269506312520000)
25-00584121
Service Request Number: 25-00584121 • Address: 2713 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00584121
Address
2713 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:12:05.000
Update Date
2025-12-13T15:07:53.000
Closed Date
2025-12-13T15:07:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001JdnVHAAZ
Lat Location
(32.71546410424758000,-96.83544493361953000)
25-00431695
Service Request Number: 25-00431695 • Address: 817 STEWART DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00431695
Address
817 STEWART DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-09T18:59:00.000
Status
Closed
Created Date
2025-09-06T10:55:41.000
Update Date
2025-09-06T12:02:30.000
Closed Date
2025-09-06T12:02:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zsDEtAAM
Lat Location
(32.75520969609994600,-96.83594708178522000)
21-00716459
Service Request Number: 21-00716459 • Address: 3804 DELHI ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00716459
Address
3804 DELHI ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T16:29:01.000
Update Date
2023-06-09T00:36:27.000
Closed Date
2021-08-05T08:27:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000p9sTQAAY
Lat Location
(32.78830990819041000,-96.87253706158500000)
26-00087557
Service Request Number: 26-00087557 • Address: 7568 MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00087557
Address
7568 MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:22:33.000
Update Date
2026-03-09T10:32:20.000
Closed Date
2026-03-09T10:09:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjmrrAAB
Lat Location
(32.90202056312620000,-96.77674626104387000)
24-00353058
Service Request Number: 24-00353058 • Address: 530 MANNINGTON DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
24-00353058
Address
530 MANNINGTON DR, DALLAS, TX, 75232
City Council District
3
Department
Planning & Development Department
Service Request Type
Building Permits Violation - DEV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-08-02T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-07-18T23:32:54.000
Update Date
2024-07-22T09:03:27.000
Closed Date
2024-07-22T09:03:25.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs000001oQQCAA2
Lat Location
(32.67112255371235000,-96.82996894693497000)
24-00058199
Service Request Number: 24-00058199 • Address: SKYFROST DR & W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00058199
Address
SKYFROST DR & W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-06T16:27:25.000
Update Date
2024-02-06T16:35:49.000
Closed Date
2024-02-06T16:35:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007D4dUAAS
Lat Location
(32.69327073075992000,-96.58172446685923000)
26-00310321
Service Request Number: 26-00310321 • Address: 3609 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00310321
Address
3609 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-22T23:59:00.000
Status
Closed
Created Date
2026-07-15T09:27:44.000
Update Date
2026-07-17T13:13:10.000
Closed Date
2026-07-15T13:12:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000022fe4CAAQ
Lat Location
(32.82018238756519000,-96.81260690446090000)
26-00083001
Service Request Number: 26-00083001 • Address: 11612 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00083001
Address
11612 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T12:44:30.000
Update Date
2026-03-09T15:17:11.000
Closed Date
2026-03-09T14:31:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Z8pQUAAZ
Lat Location
(32.85210284579502400,-96.64960494025034000)
26-00085208
Service Request Number: 26-00085208 • Address: COLLINS AVE & LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00085208
Address
COLLINS AVE & LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T14:27:13.000
Update Date
2026-03-09T08:45:43.000
Closed Date
2026-03-09T08:45:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZSLhZAAX
Lat Location
(32.77512860298026000,-96.74364389839859000)
24-00058194
Service Request Number: 24-00058194 • Address: 5626 BELL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00058194
Address
5626 BELL AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-02-29T00:59:00.000
Status
Closed
Created Date
2024-02-06T16:25:07.000
Update Date
2024-02-08T08:25:49.000
Closed Date
2024-02-08T08:25:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007D1PdAAK
Lat Location
(32.81531246673263500,-96.77174890493073000)
22-00376168
Service Request Number: 22-00376168 • Address: 2036 CLOUDCROFT CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00376168
Address
2036 CLOUDCROFT CIR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-30T18:55:27.000
Update Date
2023-06-08T03:24:01.000
Closed Date
2022-09-14T11:41:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003QZxWAAW
Lat Location
(32.70024718557987600,-96.85215373802873000)
23-00072218
Service Request Number: 23-00072218 • Address: 9909 TANGLEVINE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00072218
Address
9909 TANGLEVINE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-02-15T13:54:06.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-15T15:55:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AbUkAAK
Lat Location
(32.88772763229634000,-96.71574091058030000)
23-00210419
Service Request Number: 23-00210419 • Address: 2622 ROLINDA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00210419
Address
2622 ROLINDA DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-14T09:48:39.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-14T11:31:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005c1jHAAQ
Lat Location
(32.72386082678606000,-96.86199565134729000)
26-00319090
Service Request Number: 26-00319090 • Address: 9857 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00319090
Address
9857 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-20T15:51:17.000
Update Date
2026-07-21T17:38:19.000
Closed Date
2026-07-21T17:38:19.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000023p2RiAAI
Lat Location
(32.88195151832443000,-96.71813463863829000)
26-00408438
Service Request Number: 26-00408438 • Address: 2637 MAX GOLDBLATT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00408438
Address
2637 MAX GOLDBLATT DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T13:12:22.000
Update Date
2026-09-14T13:59:27.000
Closed Date
2026-09-14T13:59:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002HEXJ5AAP
Lat Location
(32.75705473538109000,-96.68916506268278000)
24-00607514
Service Request Number: 24-00607514 • Address: 1457 QUARTET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00607514
Address
1457 QUARTET DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-26T12:47:25.000
Update Date
2024-12-26T13:05:08.000
Closed Date
2024-12-26T13:05:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000O5iQnAAJ
Lat Location
(32.66672808459066000,-96.80044529821730000)
24-00492152
Service Request Number: 24-00492152 • Address: 5811 BIRCHBROOK DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00492152
Address
5811 BIRCHBROOK DR, DALLAS, TX, 75206
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-10-25T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:27:15.000
Update Date
2024-11-08T17:25:04.000
Closed Date
2024-11-08T17:24:46.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwiJWAAZ
Lat Location
(32.84752140390867000,-96.76751013356801000)
24-00552628
Service Request Number: 24-00552628 • Address: 5010 BOWSER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
24-00552628
Address
5010 BOWSER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-11-17T00:59:00.000
Status
Closed
Created Date
2024-11-15T14:36:49.000
Update Date
2024-11-15T23:45:45.000
Closed Date
2024-11-15T23:45:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000J5w21AAB
Lat Location
(32.82436087536723000,-96.81794345419584000)
26-00091312
Service Request Number: 26-00091312 • Address: 3435 HACIENDA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00091312
Address
3435 HACIENDA DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:35:19.000
Update Date
2026-03-09T16:09:31.000
Closed Date
2026-03-09T16:09:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aEYhNAAW
Lat Location
(32.70299642637316000,-96.88839146073232000)
24-00202647
Service Request Number: 24-00202647 • Address: 2632 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00202647
Address
2632 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2024-05-02T23:59:00.000
Status
Closed
Created Date
2024-05-01T16:45:57.000
Update Date
2024-05-01T16:46:06.000
Closed Date
2024-05-01T16:45:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007mw4mAAA
Lat Location
(32.71690591718909000,-96.79686825116312000)
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