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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00458545
Service Request Number: 22-00458545 • Address: 7931 WOODSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00458545
Address
7931 WOODSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-19T15:03:42.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-26T11:24:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003sloYAAQ
Lat Location
(32.65098236881377000,-96.83954494635290000)
25-00292376
Service Request Number: 25-00292376 • Address: GREENVILLE AVE & BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00292376
Address
GREENVILLE AVE & BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-03T23:59:00.000
Status
Closed
Created Date
2025-06-19T11:46:35.000
Update Date
2026-05-15T13:32:31.000
Closed Date
2026-05-15T13:32:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000miSrRAAU
Lat Location
(32.86714091415167000,-96.76698888861458000)
25-00236364
Service Request Number: 25-00236364 • Address: 6400 HUMORESQUE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00236364
Address
6400 HUMORESQUE DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-21T08:47:08.000
Update Date
2025-05-23T11:48:43.000
Closed Date
2025-05-23T11:48:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000iR2IzAAK
Lat Location
(32.67064484935118400,-96.80163509794270000)
25-00105494
Service Request Number: 25-00105494 • Address: 9430 DARTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00105494
Address
9430 DARTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-03-13T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:52:03.000
Update Date
2025-03-11T18:04:19.000
Closed Date
2025-03-11T18:04:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y45FGAAZ
Lat Location
(32.88202530709974000,-96.72787903465866000)
24-00320484
Service Request Number: 24-00320484 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00320484
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-03T18:59:00.000
Status
Closed
Created Date
2024-07-02T11:15:26.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-02T11:43:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000008BtzlAAC
Lat Location
(32.67995408259351000,-96.60972174577344000)
21-00289728
Service Request Number: 21-00289728 • Address: SEARCY DR & S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289728
Address
SEARCY DR & S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-04-01T06:59:20.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-01T11:48:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEgtXAAS
Lat Location
(32.72721710327490000,-96.86886281504046000)
22-00257749
Service Request Number: 22-00257749 • Address: 13125 COPENHILL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00257749
Address
13125 COPENHILL RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-17T22:18:35.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-23T10:38:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckIBAAY
Lat Location
(32.92771381403047000,-96.80042153604259000)
25-00571542
Service Request Number: 25-00571542 • Address: 835 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00571542
Address
835 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-12-06T00:59:00.000
Status
Closed
Created Date
2025-12-04T13:03:59.000
Update Date
2025-12-04T14:46:50.000
Closed Date
2025-12-04T14:46:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001HqcGbAAJ
Lat Location
(32.65397242680564500,-96.83638080350782000)
25-00105504
Service Request Number: 25-00105504 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105504
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:56:59.000
Update Date
2025-06-18T14:09:30.000
Closed Date
2025-06-18T14:09:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y2iStAAJ
Lat Location
(32.71408428619277000,-96.76645717079928000)
26-00311775
Service Request Number: 26-00311775 • Address: 2619 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00311775
Address
2619 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-15T21:15:04.000
Update Date
2026-07-24T15:26:16.000
Closed Date
2026-07-22T14:39:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022uPPlAAM
Lat Location
(32.84206022127487000,-96.66910312422118000)
26-00091274
Service Request Number: 26-00091274 • Address: 4014 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00091274
Address
4014 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:20:53.000
Update Date
2026-03-09T09:52:35.000
Closed Date
2026-03-09T09:52:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aEidRAAS
Lat Location
(32.72331331947509600,-96.88531255553355000)
24-00534271
Service Request Number: 24-00534271 • Address: TENNESSEE AVE & GRAYSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00534271
Address
TENNESSEE AVE & GRAYSON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-04T16:18:06.000
Update Date
2024-11-04T16:25:46.000
Closed Date
2024-11-04T16:25:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000HKuNeAAL
Lat Location
(32.70909620855210400,-96.84629051243780000)
26-00146752
Service Request Number: 26-00146752 • Address: 1245 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00146752
Address
1245 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-09T09:32:36.000
Update Date
2026-04-14T10:35:33.000
Closed Date
2026-04-14T06:29:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gyT01AAE
Lat Location
(32.67385368069190000,-96.80419148604021000)
21-00346654
Service Request Number: 21-00346654 • Address: 6011 MARVIN D LOVE SERV SB, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00346654
Address
6011 MARVIN D LOVE SERV SB, DALLAS, TX, 75237
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-19T11:54:13.000
Update Date
2023-06-09T01:53:37.000
Closed Date
2021-04-19T23:01:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000kgADrAAM
Lat Location
(32.67416459796917400,-96.85999725006111000)
25-00105488
Service Request Number: 25-00105488 • Address: 5506 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00105488
Address
5506 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-04-21T16:48:22.000
Status
Closed
Created Date
2025-03-10T16:48:22.000
Update Date
2025-04-04T09:15:38.000
Closed Date
2025-04-04T09:15:38.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000Y47qYAAR
Lat Location
(32.67937109341112000,-96.89120667331994000)
23-00132081
Service Request Number: 23-00132081 • Address: 3623 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
23-00132081
Address
3623 DOROTHY AVE, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-27T23:59:00.000
Status
Closed
Created Date
2023-03-23T16:48:21.000
Update Date
2023-06-07T01:30:59.000
Closed Date
2023-03-23T17:55:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005Lh4GAAS
Lat Location
(32.82818575885414000,-96.82187024523489000)
26-00099455
Service Request Number: 26-00099455 • Address: 7813 SICKLE CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00099455
Address
7813 SICKLE CIR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-18T23:59:00.000
Status
Closed
Created Date
2026-03-11T16:33:10.000
Update Date
2026-03-12T17:07:45.000
Closed Date
2026-03-12T17:07:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001bBjvHAAS
Lat Location
(32.65255554548160400,-96.82038202612651000)
26-00095154
Service Request Number: 26-00095154 • Address: 4251 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00095154
Address
4251 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-04T12:54:49.000
Update Date
2026-03-09T16:24:01.000
Closed Date
2026-03-09T16:23:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001afvumAAA
Lat Location
(32.81845610074374000,-96.79450018568020000)
22-00020988
Service Request Number: 22-00020988 • Address: 1306 N PLYMOUTH RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00020988
Address
1306 N PLYMOUTH RD, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-19T00:59:00.000
Status
Closed
Created Date
2022-01-17T20:02:32.000
Update Date
2023-06-08T23:41:40.000
Closed Date
2022-01-17T21:25:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vM02yAAC
Lat Location
(32.76249442021723000,-96.85060532602446000)
25-00502784
Service Request Number: 25-00502784 • Address: 3811 SLEEPY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00502784
Address
3811 SLEEPY LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-24T23:59:00.000
Status
Closed
Created Date
2025-10-17T05:11:38.000
Update Date
2025-10-20T16:54:30.000
Closed Date
2025-10-20T16:54:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000016ySVJAA2
Lat Location
(32.89906249539959000,-96.84816187553120000)
26-00093861
Service Request Number: 26-00093861 • Address: 3903 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00093861
Address
3903 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2026-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-27T11:40:13.000
Update Date
2026-03-09T08:56:53.000
Closed Date
2026-03-09T08:56:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aXGNJAA4
Lat Location
(32.75357308970072000,-96.76903247447527000)
22-00006368
Service Request Number: 22-00006368 • Address: 1448 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00006368
Address
1448 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-13T00:59:00.000
Status
Closed
Created Date
2022-01-05T23:17:08.000
Update Date
2023-06-08T23:38:58.000
Closed Date
2022-01-07T08:03:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000vJuonAAC
Lat Location
(32.77661248706374400,-96.84365496635140000)
26-00312115
Service Request Number: 26-00312115 • Address: 205 W OVERTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00312115
Address
205 W OVERTON RD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-16T08:40:15.000
Update Date
2026-07-16T15:37:46.000
Closed Date
2026-07-16T15:37:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022xBznAAE
Lat Location
(32.70113718977468400,-96.82511624678780000)
26-00147568
Service Request Number: 26-00147568 • Address: 1800 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00147568
Address
1800 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-04-09T13:53:57.000
Update Date
2026-04-14T09:01:09.000
Closed Date
2026-04-14T09:00:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001h378YAAQ
Lat Location
(32.67161596051212000,-96.84946486353313000)
22-00033060
Service Request Number: 22-00033060 • Address: 2345 52ND ST, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00033060
Address
2345 52ND ST, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-26T15:10:03.000
Update Date
2023-06-08T23:43:44.000
Closed Date
2022-05-12T14:06:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000wSqDxAAK
Lat Location
(32.69205792171215000,-96.78575252726641000)
23-00339757
Service Request Number: 23-00339757 • Address: 1108 GLEN PARK DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
23-00339757
Address
1108 GLEN PARK DR, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-26T23:59:00.000
Status
Closed
Created Date
2023-07-24T16:13:04.000
Update Date
2023-07-25T09:51:58.000
Closed Date
2023-07-25T09:51:58.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005ypBlAAI
Lat Location
(32.67609737871112000,-96.80721197766060000)
21-00444389
Service Request Number: 21-00444389 • Address: 9128 KINGSLEY CREEK CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00444389
Address
9128 KINGSLEY CREEK CIR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T14:39:02.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-18T04:24:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mAIIcAAO
Lat Location
(32.88161390640815500,-96.73520371565562000)
21-00690018
Service Request Number: 21-00690018 • Address: 12662 JUPITER RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00690018
Address
12662 JUPITER RD, DALLAS, TX, 75238
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-26T19:31:35.000
Update Date
2023-06-09T00:33:44.000
Closed Date
2021-09-23T10:16:10.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500t000000opE9MAAU
Lat Location
(32.86794857742557000,-96.68288447065903000)
26-00100691
Service Request Number: 26-00100691 • Address: 701 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00100691
Address
701 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-10T14:44:13.000
Update Date
2026-03-12T11:54:02.000
Closed Date
2026-03-12T11:54:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bMbBCAA0
Lat Location
(32.74525795917806000,-96.83399353374406000)
24-00498298
Service Request Number: 24-00498298 • Address: 11795 N CENTRAL SERV SB, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
24-00498298
Address
11795 N CENTRAL SERV SB, DALLAS, TX, 75251
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-13T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-10-14T12:44:31.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-10-14T16:22:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Dd9VQAAZ
Lat Location
(32.90913445619297000,-96.76956107801534000)
25-00054826
Service Request Number: 25-00054826 • Address: 7000 DEL REY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00054826
Address
7000 DEL REY DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-02-03T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-01-19T13:25:24.000
Update Date
2025-02-07T08:57:44.000
Closed Date
2025-02-07T08:57:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Tep38AAB
Lat Location
(32.66393787870795500,-96.87830093587293000)
24-00435801
Service Request Number: 24-00435801 • Address: N HALL ST & DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00435801
Address
N HALL ST & DOUGLAS AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-01-14T00:59:00.000
Status
Closed
Created Date
2024-09-08T11:23:33.000
Update Date
2024-12-18T12:45:32.000
Closed Date
2024-12-18T12:45:06.000
Outcome
Duplicate Request
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000007nj1aAAA
Lat Location
(32.81395604982764500,-96.81222156871004000)
26-00090171
Service Request Number: 26-00090171 • Address: 1923 NEMECHEK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00090171
Address
1923 NEMECHEK LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-06T00:28:01.000
Update Date
2026-03-09T06:23:28.000
Closed Date
2026-03-09T06:23:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a4pBbAAI
Lat Location
(32.74499065448406000,-96.70093877746332000)
24-00175410
Service Request Number: 24-00175410 • Address: 6310 ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
24-00175410
Address
6310 ROYAL LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-04-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-03-21T14:08:46.000
Update Date
2024-04-17T07:10:57.000
Closed Date
2024-04-17T07:10:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007gyhWAAQ
Lat Location
(32.89462524512091000,-96.79796363447670000)
25-00109723
Service Request Number: 25-00109723 • Address: 1231 BROOKMERE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00109723
Address
1231 BROOKMERE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-12T17:53:16.000
Update Date
2025-03-12T18:24:43.000
Closed Date
2025-03-12T18:24:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000YRs5cAAD
Lat Location
(32.69424325981533000,-96.80822742387019000)
24-00492193
Service Request Number: 24-00492193 • Address: 4510 GRACEY ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00492193
Address
4510 GRACEY ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:41:34.000
Update Date
2024-10-10T09:32:23.000
Closed Date
2024-10-10T09:32:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxLpWAAV
Lat Location
(32.69324284541855000,-96.79564199452606000)
26-00093858
Service Request Number: 26-00093858 • Address: 1547 VIDA CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00093858
Address
1547 VIDA CT, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:55:59.000
Update Date
2026-03-09T12:56:56.000
Closed Date
2026-03-09T12:40:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aX1o6AAC
Lat Location
(32.68173790565926000,-96.59802792745228000)
25-00105514
Service Request Number: 25-00105514 • Address: CEDAR SPRINGS RD & INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00105514
Address
CEDAR SPRINGS RD & INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:00:01.000
Update Date
2025-04-18T07:18:41.000
Closed Date
2025-04-18T07:18:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y4FMfAAN
Lat Location
(32.82583960918093000,-96.83123940989469000)
26-00351004
Service Request Number: 26-00351004 • Address: 10103 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00351004
Address
10103 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T10:12:58.000
Update Date
2026-08-08T19:14:23.000
Closed Date
2026-08-08T19:14:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028JpFhAAK
Lat Location
(32.88301580756470000,-96.87724839621610000)
26-00082350
Service Request Number: 26-00082350 • Address: 11210 ZODIAC LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00082350
Address
11210 ZODIAC LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-03-02T08:59:33.000
Update Date
2026-03-09T13:20:25.000
Closed Date
2026-03-09T13:19:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z3yB5AAJ
Lat Location
(32.89107873692848000,-96.88289850765415000)
22-00275385
Service Request Number: 22-00275385 • Address: 4840 KILDARE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00275385
Address
4840 KILDARE AVE, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-07-29T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:40:45.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T23:00:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpc4AAA
Lat Location
(32.68898974778062400,-96.79436979151380000)
26-00091419
Service Request Number: 26-00091419 • Address: 3025 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00091419
Address
3025 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-06T16:10:55.000
Update Date
2026-03-09T15:43:04.000
Closed Date
2026-03-09T15:40:29.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aDSCaAAO
Lat Location
(32.70195294226622500,-96.77044045386923000)
24-00258180
Service Request Number: 24-00258180 • Address: 5230 DARLENE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
24-00258180
Address
5230 DARLENE ST, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-07T23:59:00.000
Status
Closed
Created Date
2024-05-31T10:12:09.000
Update Date
2024-06-05T17:13:18.000
Closed Date
2024-06-05T17:13:17.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007yUqTAAU
Lat Location
(32.68174646423959000,-96.84994000750694000)
22-00433359
Service Request Number: 22-00433359 • Address: 3711 TRUESDELL PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00433359
Address
3711 TRUESDELL PL, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-10-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-09-02T14:59:16.000
Update Date
2023-06-08T02:45:33.000
Closed Date
2022-10-03T12:08:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000003jgs9AAA
Lat Location
(32.91489599163753000,-96.85508008372360000)
22-00144648
Service Request Number: 22-00144648 • Address: PRESTON RD & WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00144648
Address
PRESTON RD & WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-04-19T23:59:00.000
Status
Closed
Created Date
2022-04-14T11:08:53.000
Update Date
2026-08-07T14:19:15.000
Closed Date
2022-04-14T12:38:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001pRLxAAM
Lat Location
(32.91326469895819400,-96.80374202751254000)
24-00414344
Service Request Number: 24-00414344 • Address: 3440 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00414344
Address
3440 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-08-27T23:59:00.000
Status
Closed
Created Date
2024-08-26T11:47:41.000
Update Date
2024-08-26T13:14:18.000
Closed Date
2024-08-26T13:14:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000060zOFAAY
Lat Location
(32.67189714020144500,-96.76409223674442000)
23-00171208
Service Request Number: 23-00171208 • Address: 4800 BALDWIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00171208
Address
4800 BALDWIN ST, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-26T23:59:00.000
Status
Closed
Created Date
2023-04-15T15:58:41.000
Update Date
2023-06-07T00:53:10.000
Closed Date
2023-04-18T11:52:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000005SdFfAAK
Lat Location
(32.77860254629197000,-96.74321322766642000)
26-00039192
Service Request Number: 26-00039192 • Address: 3741 BLACK OAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00039192
Address
3741 BLACK OAK DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-03T00:59:00.000
Status
Closed
Created Date
2026-02-01T14:27:20.000
Update Date
2026-02-02T09:27:49.000
Closed Date
2026-02-02T09:27:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001TB0mhAAD
Lat Location
(32.68064349986282500,-96.76295200213570000)
23-00122367
Service Request Number: 23-00122367 • Address: 11515 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00122367
Address
11515 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-17T15:09:00.000
Update Date
2023-06-07T01:27:57.000
Closed Date
2023-03-17T15:11:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005Juv7AAC
Lat Location
(32.85163100511080000,-96.68067822424710000)
23-00234817
Service Request Number: 23-00234817 • Address: 2728 MCKINNON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
23-00234817
Address
2728 MCKINNON ST, DALLAS, TX, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-06-25T23:59:00.000
Status
Closed
Created Date
2023-05-26T11:54:02.000
Update Date
2023-06-07T01:03:06.000
Closed Date
2023-05-27T23:00:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005fpiLAAQ
Lat Location
(32.79394333871737000,-96.80678217163856000)
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