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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00154615
Service Request Number: 26-00154615 • Address: 1321 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00154615
Address
1321 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T09:08:49.000
Update Date
2026-04-14T15:23:43.000
Closed Date
2026-04-14T15:23:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hrdl9AAA
Lat Location
(32.77972119537887600,-96.80056129816124000)
22-00402590
Service Request Number: 22-00402590 • Address: 2034 NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00402590
Address
2034 NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-15T23:59:00.000
Status
Closed
Created Date
2022-09-14T16:22:22.000
Update Date
2023-06-08T02:31:58.000
Closed Date
2022-09-14T17:41:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003ZWvLAAW
Lat Location
(32.78088487104822000,-96.85395860135444000)
26-00093281
Service Request Number: 26-00093281 • Address: 1710 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00093281
Address
1710 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T15:02:08.000
Update Date
2026-03-09T20:17:47.000
Closed Date
2026-03-09T20:17:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aS96LAAS
Lat Location
(32.73899907786434000,-96.79730167535244000)
26-00088821
Service Request Number: 26-00088821 • Address: CHIRENO ST & BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00088821
Address
CHIRENO ST & BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-05T11:53:13.000
Update Date
2026-03-09T07:02:32.000
Closed Date
2026-03-09T07:02:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Zut6nAAB
Lat Location
(32.87790489741558000,-96.86282537744248000)
22-00540512
Service Request Number: 22-00540512 • Address: 5979 ELDERWOOD DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00540512
Address
5979 ELDERWOOD DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-14T14:45:05.000
Update Date
2023-06-08T02:01:03.000
Closed Date
2022-12-20T10:01:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004SKEeAAO
Lat Location
(32.90046721898856000,-96.80476033836628000)
26-00276347
Service Request Number: 26-00276347 • Address: 2501 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00276347
Address
2501 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-06-24T11:56:12.000
Update Date
2026-07-24T15:50:11.000
Closed Date
2026-07-22T15:48:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001y34FLAAY
Lat Location
(32.77350547223693000,-96.90427118714160000)
22-00541528
Service Request Number: 22-00541528 • Address: 701 COMAL ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
22-00541528
Address
701 COMAL ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-01-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2022-12-14T14:44:15.000
Update Date
2026-08-07T13:17:49.000
Closed Date
2022-12-15T08:11:05.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004SowIAAS
Lat Location
(32.75742166669275000,-96.81414539920169000)
22-00292235
Service Request Number: 22-00292235 • Address: 3627 MEREDITH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00292235
Address
3627 MEREDITH AVE, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-25T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:37:23.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-14T13:58:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qeGUAAY
Lat Location
(32.74243397761842500,-96.87873946998722000)
26-00261033
Service Request Number: 26-00261033 • Address: 2115 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00261033
Address
2115 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-15T14:52:27.000
Update Date
2026-06-18T19:37:04.000
Closed Date
2026-06-16T19:35:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vhK2BAAU
Lat Location
(32.70623508994442000,-96.79603519139148000)
26-00177579
Service Request Number: 26-00177579 • Address: 2185 PARNELL ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
26-00177579
Address
2185 PARNELL ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti Traffic Signal - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-11T23:59:00.000
Status
Closed
Created Date
2026-04-27T15:33:59.000
Update Date
2026-05-21T13:49:50.000
Closed Date
2026-04-27T15:35:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001kzndWAAQ
Lat Location
(32.76493174263925600,-96.78738493491589000)
26-00298451
Service Request Number: 26-00298451 • Address: 3932 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00298451
Address
3932 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-08-19T23:59:00.000
Status
Closed
Created Date
2026-07-07T15:18:56.000
Update Date
2026-07-24T16:47:55.000
Closed Date
2026-07-24T16:47:54.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs000020xskvAAA
Lat Location
(32.74946741128727000,-96.88361635275795000)
21-00267031
Service Request Number: 21-00267031 • Address: 3822 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00267031
Address
3822 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-25T12:50:28.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-05-07T16:57:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000jChUvAAK
Lat Location
(32.72639799268967000,-96.88241063264708000)
24-00290501
Service Request Number: 24-00290501 • Address: 2918 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00290501
Address
2918 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-23T23:59:00.000
Status
Closed
Created Date
2024-06-15T16:08:18.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-06-20T13:59:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008578gAAA
Lat Location
(32.71530224520315000,-96.84316722183026000)
25-00246178
Service Request Number: 25-00246178 • Address: 3111 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00246178
Address
3111 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-27T10:37:37.000
Update Date
2025-05-28T18:12:20.000
Closed Date
2025-05-28T18:12:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jAp7SAAS
Lat Location
(32.71981153568902600,-96.78071287601846000)
22-00257745
Service Request Number: 22-00257745 • Address: 3497 WEBB GARDEN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00257745
Address
3497 WEBB GARDEN DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-23T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:14:49.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-24T15:59:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckFuAAI
Lat Location
(32.88316305747768000,-96.86254521150174000)
26-00094771
Service Request Number: 26-00094771 • Address: E DAVIS ST & N PATTON AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00094771
Address
E DAVIS ST & N PATTON AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:16:07.000
Update Date
2026-03-09T18:28:47.000
Closed Date
2026-03-09T18:28:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001acWGGAA2
Lat Location
(32.74944499064578000,-96.82021534841330000)
24-00043893
Service Request Number: 24-00043893 • Address: 6131 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00043893
Address
6131 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-02-13T00:59:00.000
Status
Closed
Created Date
2024-01-29T16:44:43.000
Update Date
2024-02-05T10:06:27.000
Closed Date
2024-02-05T10:06:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000079TMRAA2
Lat Location
(32.81633680332921000,-96.76066201431438000)
26-00092888
Service Request Number: 26-00092888 • Address: 3948 BUENA VISTA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00092888
Address
3948 BUENA VISTA ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Scooter/Bike Shared Dockless Vehicle - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T09:08:03.000
Update Date
2026-03-09T13:50:18.000
Closed Date
2026-03-09T13:50:17.000
Outcome
Request Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aQEdFAAW
Lat Location
(32.81231901485194400,-96.79718592644461000)
24-00453536
Service Request Number: 24-00453536 • Address: 6901 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00453536
Address
6901 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-10-02T18:59:00.000
Status
Closed
Created Date
2024-09-18T12:38:11.000
Update Date
2024-09-18T16:54:22.000
Closed Date
2024-09-18T16:54:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000009JETWAA4
Lat Location
(32.93343713857975000,-96.78606387091729000)
21-00684077
Service Request Number: 21-00684077 • Address: 2589 WOOD VALLEY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00684077
Address
2589 WOOD VALLEY DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-24T11:26:53.000
Update Date
2023-06-09T00:32:43.000
Closed Date
2021-07-28T14:33:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ooMvnAAE
Lat Location
(32.71625428807898600,-96.89186571281876000)
26-00257082
Service Request Number: 26-00257082 • Address: 8850 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00257082
Address
8850 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-12T15:17:32.000
Update Date
2026-06-22T15:03:40.000
Closed Date
2026-06-22T15:03:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vEGbSAAW
Lat Location
(32.81286572426570600,-96.69812624268171000)
26-00350841
Service Request Number: 26-00350841 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00350841
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-08-23T23:59:00.000
Status
Closed
Created Date
2026-08-08T07:17:19.000
Update Date
2026-08-08T07:45:17.000
Closed Date
2026-08-08T07:45:17.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028IsNhAAK
Lat Location
(32.98774362967984000,-96.77395794427080000)
22-00531292
Service Request Number: 22-00531292 • Address: 6136 DANBURY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00531292
Address
6136 DANBURY LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-17T00:59:00.000
Status
Closed
Created Date
2022-12-09T10:52:31.000
Update Date
2023-06-08T02:13:55.000
Closed Date
2022-12-14T17:28:14.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004OkQrAAK
Lat Location
(32.84834869377387000,-96.75958056226742000)
26-00046935
Service Request Number: 26-00046935 • Address: 3801 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00046935
Address
3801 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signals and Lighting - Line Locate - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Status
Closed
Created Date
2026-02-06T10:26:16.000
Update Date
2026-02-06T11:27:08.000
Closed Date
2026-02-06T11:26:57.000
Outcome
Information Provided
Method Received Description
API
Unique Key
500cs00001UNbQ7AAL
Lat Location
(32.79727918531211400,-96.78541372640223000)
26-00093655
Service Request Number: 26-00093655 • Address: 11600 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093655
Address
11600 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T00:54:17.000
Update Date
2026-03-09T07:36:28.000
Closed Date
2026-03-09T07:36:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aUOnfAAG
Lat Location
(32.90588244917843000,-96.71751556153707000)
24-00492141
Service Request Number: 24-00492141 • Address: 2230 HARDING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00492141
Address
2230 HARDING ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:23:01.000
Update Date
2024-10-10T08:38:59.000
Closed Date
2024-10-10T08:38:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000CxIjZAAV
Lat Location
(32.74741955245450000,-96.75836531724117000)
25-00467639
Service Request Number: 25-00467639 • Address: 10126 TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00467639
Address
10126 TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-25T21:06:59.000
Update Date
2025-09-30T11:12:16.000
Closed Date
2025-09-30T11:12:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000137rrmAAA
Lat Location
(32.88351049672319000,-96.86068418084074000)
25-00074211
Service Request Number: 25-00074211 • Address: 5902 PRESTON OAKS RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
25-00074211
Address
5902 PRESTON OAKS RD, DALLAS, TX, 75254
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-24T18:59:00.000
Status
Closed
Created Date
2025-02-20T14:39:52.000
Update Date
2025-02-21T12:45:30.000
Closed Date
2025-02-21T12:45:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000VPsubAAD
Lat Location
(32.94187273236095600,-96.80598528602077000)
22-00275262
Service Request Number: 22-00275262 • Address: 7816 COLEBROOK ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00275262
Address
7816 COLEBROOK ST, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-01T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:06:44.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T08:27:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jnbgAAA
Lat Location
(32.74782538074122600,-96.68789912010399000)
26-00095425
Service Request Number: 26-00095425 • Address: 405 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00095425
Address
405 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:41:50.000
Update Date
2026-03-09T21:46:08.000
Closed Date
2026-03-09T21:46:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ainsdAAA
Lat Location
(32.78334894340476000,-96.83011872531446000)
23-00443251
Service Request Number: 23-00443251 • Address: LEMMON AVE & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00443251
Address
LEMMON AVE & N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Scooter/Bike Shared Dockless Vehicle - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-09-26T23:59:00.000
Status
Closed
Created Date
2023-09-24T10:24:10.000
Update Date
2026-08-07T13:38:33.000
Closed Date
2023-12-28T09:21:39.000
Outcome
Request Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Lh5cAAC
Lat Location
(32.80345368509111000,-96.78831099612990000)
22-00196984
Service Request Number: 22-00196984 • Address: 4016 IVY RIDGE ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00196984
Address
4016 IVY RIDGE ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-18T23:59:00.000
Status
Closed
Created Date
2022-05-13T23:54:40.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-18T14:58:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029ggMAAQ
Lat Location
(32.66614981315609600,-96.75508631602247000)
24-00508567
Service Request Number: 24-00508567 • Address: 3556 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00508567
Address
3556 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-11-08T18:59:00.000
Status
Closed
Created Date
2024-10-20T12:45:27.000
Update Date
2024-11-07T18:39:15.000
Closed Date
2024-11-07T11:59:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EmlNxAAJ
Lat Location
(32.83094372777098600,-96.73048752218038000)
22-00474355
Service Request Number: 22-00474355 • Address: 3103 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00474355
Address
3103 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-11-08T00:59:00.000
Status
Closed
Created Date
2022-10-31T09:54:43.000
Update Date
2023-06-08T02:27:34.000
Closed Date
2022-11-03T17:07:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003zBjfAAE
Lat Location
(32.70748145556744000,-96.81100716150088000)
26-00307051
Service Request Number: 26-00307051 • Address: 10001 IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00307051
Address
10001 IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T12:50:17.000
Update Date
2026-07-16T13:40:35.000
Closed Date
2026-07-16T13:40:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022DL65AAG
Lat Location
(32.62534440897728400,-96.94513896578559000)
25-00597445
Service Request Number: 25-00597445 • Address: 6947 ARBOREAL DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
25-00597445
Address
6947 ARBOREAL DR, DALLAS, TX, 75231
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2025-12-23T17:08:03.000
Update Date
2026-05-15T13:07:56.000
Closed Date
2026-05-15T13:07:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LYcMQAA1
Lat Location
(32.85746362003083500,-96.73917288549544000)
21-00165433
Service Request Number: 21-00165433 • Address: 816 RYAN RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00165433
Address
816 RYAN RD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-02-23T18:10:12.000
Update Date
2023-06-09T02:15:59.000
Closed Date
2021-03-15T17:04:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000hkovpAAA
Lat Location
(32.70842854484667000,-96.83577814499203000)
26-00086465
Service Request Number: 26-00086465 • Address: HAGGAR WAY & PEELER ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00086465
Address
HAGGAR WAY & PEELER ST, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T10:41:17.000
Update Date
2026-03-09T08:53:12.000
Closed Date
2026-03-09T08:52:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZdbELAAZ
Lat Location
(32.83108789295893000,-96.83269091511181000)
25-00178896
Service Request Number: 25-00178896 • Address: 8638 WINGATE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
25-00178896
Address
8638 WINGATE DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed
Created Date
2025-04-21T10:40:23.000
Update Date
2025-04-21T15:38:29.000
Closed Date
2025-04-21T15:38:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dxbxxAAA
Lat Location
(32.85650662717570000,-96.84425857014892000)
24-00458714
Service Request Number: 24-00458714 • Address: 5627 TWINEING ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00458714
Address
5627 TWINEING ST, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-01T18:59:00.000
Status
Closed
Created Date
2024-09-21T12:56:17.000
Update Date
2024-09-30T13:02:35.000
Closed Date
2024-09-30T13:02:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000009kapkAAA
Lat Location
(32.78701323394907500,-96.70511271638540000)
26-00110880
Service Request Number: 26-00110880 • Address: 1805 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00110880
Address
1805 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-18T16:27:54.000
Update Date
2026-04-09T17:17:57.000
Closed Date
2026-04-09T17:17:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cbkwkAAA
Lat Location
(32.78274147748353000,-96.84826414091258000)
22-00458533
Service Request Number: 22-00458533 • Address: 3725 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
22-00458533
Address
3725 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-19T15:00:00.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-21T09:28:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003slSdAAI
Lat Location
(32.77281504849887000,-96.75495506199990000)
21-00442960
Service Request Number: 21-00442960 • Address: 4803 ASHBROOK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00442960
Address
4803 ASHBROOK RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T15:08:06.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-06-25T09:54:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6mdAAC
Lat Location
(32.78430162463617000,-96.71259247899046000)
22-00510001
Service Request Number: 22-00510001 • Address: 8392 SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00510001
Address
8392 SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-11-28T00:59:00.000
Status
Closed
Created Date
2022-11-24T17:51:17.000
Update Date
2023-06-08T02:08:36.000
Closed Date
2022-11-26T13:28:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004F5E8AAK
Lat Location
(32.93983823505454000,-96.75772480104358000)
26-00273061
Service Request Number: 26-00273061 • Address: 1610 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00273061
Address
1610 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-22T20:16:11.000
Update Date
2026-06-28T15:15:09.000
Closed Date
2026-06-26T14:28:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001xDViaAAG
Lat Location
(32.72805938060104600,-96.81787755679240000)
22-00334699
Service Request Number: 22-00334699 • Address: 2730 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00334699
Address
2730 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-08-07T23:59:00.000
Status
Closed
Created Date
2022-08-06T08:15:35.000
Update Date
2023-06-08T03:10:31.000
Closed Date
2022-08-08T21:05:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003BBZiAAO
Lat Location
(32.69993374986114500,-96.77779124198157000)
25-00323415
Service Request Number: 25-00323415 • Address: DALLAS PKWY & WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
25-00323415
Address
DALLAS PKWY & WESTGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-11T23:59:00.000
Status
Closed
Created Date
2025-07-07T10:46:04.000
Update Date
2025-07-08T07:14:14.000
Closed Date
2025-07-08T07:14:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pGPYAAA4
Lat Location
(32.97520076657484400,-96.82354354056580000)
21-00387713
Service Request Number: 21-00387713 • Address: 11784 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00387713
Address
11784 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-01T09:53:12.000
Update Date
2023-06-09T01:42:41.000
Closed Date
2021-05-01T10:55:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000lB5h8AAC
Lat Location
(32.90518656699849000,-96.86606760069100000)
20-01191598
Service Request Number: 20-01191598 • Address: 2003 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01191598
Address
2003 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:48:03.000
Update Date
2023-06-09T03:18:07.000
Closed Date
2020-12-09T19:06:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000bNPwsAAG
Lat Location
(32.77095684304940400,-96.85613499843747000)
20-01102355
Service Request Number: 20-01102355 • Address: 5416 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01102355
Address
5416 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-08T16:20:10.000
Update Date
2023-06-09T03:26:12.000
Closed Date
2020-11-08T16:25:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000blAMPAA2
Lat Location
(32.79224712672409000,-96.74891963076685000)
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