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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00363987
Service Request Number: 25-00363987 • Address: 7257 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00363987
Address
7257 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-29T06:48:49.000
Update Date
2025-08-07T11:39:47.000
Closed Date
2025-08-07T11:39:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000tOYLqAAO
Lat Location
(32.71340075051021000,-96.69710237445086000)
26-00353765
Service Request Number: 26-00353765 • Address: 8617 ASHCROFT AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00353765
Address
8617 ASHCROFT AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-11-07T00:59:00.000
Status
In Progress
Created Date
2026-08-10T14:55:59.000
Update Date
2026-08-11T06:46:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028fbxJAAQ
Lat Location
(32.89659265246033500,-96.75616575412921000)
23-00214361
Service Request Number: 23-00214361 • Department: Dallas Animal Services • Service Request Type: Animal Aggressive Behavior - DAS
Service Request Number
23-00214361
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-05-17T23:59:00.000
Status
Closed
Created Date
2023-05-16T12:14:25.000
Update Date
2023-06-07T01:12:43.000
Closed Date
2023-05-17T22:15:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005cdEuAAI
Lat Location
(,)
26-00095441
Service Request Number: 26-00095441 • Address: 2900 SATSUMA DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00095441
Address
2900 SATSUMA DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:56:47.000
Update Date
2026-03-09T22:08:00.000
Closed Date
2026-03-09T22:07:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aj789AAA
Lat Location
(32.90029820700196000,-96.88135168235793000)
25-00375144
Service Request Number: 25-00375144 • Address: 1332 GILLETTE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00375144
Address
1332 GILLETTE ST, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-18T23:59:00.000
Status
Closed
Created Date
2025-08-04T18:39:16.000
Update Date
2026-05-15T13:26:35.000
Closed Date
2026-05-15T13:26:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000uWX2EAAW
Lat Location
(32.73532312124423000,-96.70845576176008000)
22-00267094
Service Request Number: 22-00267094 • Address: GLENCOE ST & LONGVIEW ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00267094
Address
GLENCOE ST & LONGVIEW ST, DALLAS, TX, 75206
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-06-23T16:22:27.000
Update Date
2023-06-08T23:15:51.000
Closed Date
2022-06-24T11:18:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002gZEJAA2
Lat Location
(32.83085180171888000,-96.77739533078756000)
25-00105531
Service Request Number: 25-00105531 • Address: 4884 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
25-00105531
Address
4884 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-13T18:59:00.000
Status
Closed
Created Date
2025-03-10T17:08:19.000
Update Date
2025-03-12T17:11:53.000
Closed Date
2025-03-12T17:11:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y4B4aAAF
Lat Location
(32.78345856772822500,-96.73355680624253000)
26-00207370
Service Request Number: 26-00207370 • Address: 2100 CLEARVIEW CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00207370
Address
2100 CLEARVIEW CIR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-14T13:32:44.000
Update Date
2026-05-15T16:21:38.000
Closed Date
2026-05-15T16:21:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p0cQrAAI
Lat Location
(32.71811359540773600,-96.85357369361685000)
26-00148473
Service Request Number: 26-00148473 • Address: 4528 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00148473
Address
4528 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-09T22:30:31.000
Update Date
2026-04-14T08:28:39.000
Closed Date
2026-04-14T08:28:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h8wSEAAY
Lat Location
(32.80008381220141000,-96.77531886032690000)
26-00093021
Service Request Number: 26-00093021 • Address: 4312 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00093021
Address
4312 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T11:04:52.000
Update Date
2026-03-09T06:03:39.000
Closed Date
2026-03-09T05:46:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aQzc5AAC
Lat Location
(32.81793571847389000,-96.78989580815620000)
21-00193022
Service Request Number: 21-00193022 • Address: S COCKRELL HILL RD & TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00193022
Address
S COCKRELL HILL RD & TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T21:37:11.000
Update Date
2023-06-09T02:10:33.000
Closed Date
2021-03-03T22:29:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000hnw6AAAQ
Lat Location
(32.72339653835486000,-96.89165765707914000)
24-00492090
Service Request Number: 24-00492090 • Address: 5703 LLANO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00492090
Address
5703 LLANO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-16T18:59:00.000
Status
Closed
Created Date
2024-10-10T07:58:03.000
Update Date
2024-10-10T16:44:59.000
Closed Date
2024-10-10T16:44:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cwr1pAAB
Lat Location
(32.82217137589251600,-96.77007923612695000)
22-00257768
Service Request Number: 22-00257768 • Address: 17430 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00257768
Address
17430 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-27T23:59:00.000
Status
Closed
Created Date
2022-06-17T23:08:28.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-29T10:12:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckfTAAQ
Lat Location
(32.98851755665746000,-96.77757146831931000)
26-00093552
Service Request Number: 26-00093552 • Address: 8205 FOREST HILLS BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00093552
Address
8205 FOREST HILLS BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T20:36:55.000
Update Date
2026-03-09T16:10:25.000
Closed Date
2026-03-09T16:10:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aT6soAAC
Lat Location
(32.81297477162276000,-96.71933997132449000)
24-00492163
Service Request Number: 24-00492163 • Address: 7832 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00492163
Address
7832 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-10-31T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:32:56.000
Update Date
2024-10-29T14:33:29.000
Closed Date
2024-10-29T14:33:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxPzaAAF
Lat Location
(32.74867815645867000,-96.68713251576449000)
21-00633001
Service Request Number: 21-00633001 • Address: 5516 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00633001
Address
5516 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-08T18:44:08.000
Update Date
2023-06-12T01:13:02.000
Closed Date
2021-07-11T13:49:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000o0n1DAAQ
Lat Location
(32.80423280470828000,-96.76144832975639000)
26-00310474
Service Request Number: 26-00310474 • Address: 4200 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00310474
Address
4200 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-29T23:59:00.000
Status
Closed
Created Date
2026-07-15T10:32:36.000
Update Date
2026-07-16T08:47:43.000
Closed Date
2026-07-16T08:47:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022fxbSAAQ
Lat Location
(32.77530402332782000,-96.75049560926355000)
26-00319394
Service Request Number: 26-00319394 • Address: 2220 SUEWOOD LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00319394
Address
2220 SUEWOOD LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-20T19:07:18.000
Update Date
2026-08-11T16:23:17.000
Closed Date
2026-08-11T16:23:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023sWMkAAM
Lat Location
(32.67320236154644400,-96.65574287142942000)
21-00926343
Service Request Number: 21-00926343 • Address: 2949 SPRUCE VALLEY LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00926343
Address
2949 SPRUCE VALLEY LN, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose Cat - DAS
Overall Service Request Due Date
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-10-28T11:48:01.000
Update Date
2023-06-09T00:09:08.000
Closed Date
2021-10-28T11:48:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000t8JFcAAM
Lat Location
(32.71263476480801000,-96.87632199010534000)
25-00269886
Service Request Number: 25-00269886 • Address: 1623 MCADAMS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00269886
Address
1623 MCADAMS AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-07T11:36:38.000
Update Date
2025-06-10T12:21:33.000
Closed Date
2025-06-10T12:21:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ky4mFAAQ
Lat Location
(32.71680701172056000,-96.84663650987830000)
23-00336512
Service Request Number: 23-00336512 • Address: 622 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00336512
Address
622 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-26T23:59:00.000
Status
Closed
Created Date
2023-07-22T08:35:41.000
Update Date
2023-07-28T15:27:30.000
Closed Date
2023-07-28T15:27:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005yDwfAAE
Lat Location
(32.70635215685912000,-96.83389187076378000)
20-01052117
Service Request Number: 20-01052117 • Address: W UNIVERSITY BLVD & KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01052117
Address
W UNIVERSITY BLVD & KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-21T11:45:51.000
Update Date
2023-06-09T03:41:47.000
Closed Date
2020-10-21T21:31:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000aUTt8AAG
Lat Location
(32.84496924679503000,-96.82742689591166000)
23-00510171
Service Request Number: 23-00510171 • Address: 1108 BALLARD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00510171
Address
1108 BALLARD AVE, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-11-22T00:59:00.000
Status
Closed
Created Date
2023-11-06T11:29:11.000
Update Date
2023-11-07T09:13:12.000
Closed Date
2023-11-07T09:13:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006bzCNAAY
Lat Location
(32.75661368419183400,-96.82350945470881000)
21-00442815
Service Request Number: 21-00442815 • Address: 4925 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00442815
Address
4925 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:52:43.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-17T14:52:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA6SrAAK
Lat Location
(32.68669691877479000,-96.79556098572124000)
21-00913603
Service Request Number: 21-00913603 • Address: 4718 CROOKED LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00913603
Address
4718 CROOKED LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:44:25.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-25T15:29:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000snpL6AAI
Lat Location
(32.90061850185313000,-96.82740160843815000)
22-00073761
Service Request Number: 22-00073761 • Address: 9660 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
22-00073761
Address
9660 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-03-29T23:59:00.000
Status
Closed
Created Date
2022-02-27T15:57:21.000
Update Date
2023-06-08T23:36:37.000
Closed Date
2022-03-03T13:00:46.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001SPgpAAG
Lat Location
(32.69044318403283000,-96.65554796368073000)
21-00475922
Service Request Number: 21-00475922 • Address: OLD SEAGOVILLE RD & S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00475922
Address
OLD SEAGOVILLE RD & S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-05-26T13:09:10.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2021-06-07T16:06:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mPBUOAA4
Lat Location
(32.70873676366226600,-96.65705523642515000)
25-00052334
Service Request Number: 25-00052334 • Address: 3138 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00052334
Address
3138 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-05T19:01:01.000
Update Date
2025-03-19T18:54:17.000
Closed Date
2025-03-19T18:07:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TRjQ9AAL
Lat Location
(32.70693803845789000,-96.81572324065387000)
24-00138389
Service Request Number: 24-00138389 • Address: N CENTRAL EXPY SB & N GOOD LATIMER EXPY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00138389
Address
N CENTRAL EXPY SB & N GOOD LATIMER EXPY, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-04-01T23:59:00.000
Status
Closed
Created Date
2024-03-26T20:54:49.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2024-03-27T08:44:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007YSiHAAW
Lat Location
(32.79630476083134000,-96.79310868502778000)
23-00368625
Service Request Number: 23-00368625 • Address: 9508 ZELKOVA CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00368625
Address
9508 ZELKOVA CIR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-09T11:23:30.000
Update Date
2023-08-24T12:31:01.000
Closed Date
2023-08-24T12:30:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000064kBhAAI
Lat Location
(32.63642291936965000,-96.95299022171471000)
22-00139379
Service Request Number: 22-00139379 • Address: 4811 BISMARK DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00139379
Address
4811 BISMARK DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2022-04-12T16:19:54.000
Status
Closed
Created Date
2022-04-11T16:19:54.000
Update Date
2023-06-08T22:44:28.000
Closed Date
2022-04-11T16:19:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001nZ0YAAU
Lat Location
(32.70096441326660400,-96.76724466113029000)
24-00242791
Service Request Number: 24-00242791 • Address: 3610 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00242791
Address
3610 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-23T13:19:37.000
Update Date
2024-05-24T11:57:12.000
Closed Date
2024-05-24T11:57:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007vcEDAAY
Lat Location
(32.89703448993631000,-96.85894656098066000)
26-00085473
Service Request Number: 26-00085473 • Address: 3622 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00085473
Address
3622 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T15:52:23.000
Update Date
2026-03-09T14:45:50.000
Closed Date
2026-03-09T14:45:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZTmvrAAD
Lat Location
(32.77866796144333000,-96.87967247993974000)
22-00051157
Service Request Number: 22-00051157 • Address: 3308 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00051157
Address
3308 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-02-26T00:59:00.000
Status
Closed
Created Date
2022-02-10T06:24:33.000
Update Date
2023-06-08T23:32:49.000
Closed Date
2022-02-25T16:55:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000001Ma1RAAS
Lat Location
(32.76042590482250500,-96.74728622966230000)
23-00433864
Service Request Number: 23-00433864 • Address: 2416 S FRANKLIN ST, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
23-00433864
Address
2416 S FRANKLIN ST, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-09-20T23:59:00.000
Status
Closed
Created Date
2023-09-18T15:40:22.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-09-19T16:21:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006JYwfAAG
Lat Location
(32.72163500303916000,-96.85885479759985000)
26-00055258
Service Request Number: 26-00055258 • Address: 110 S ORIENT ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00055258
Address
110 S ORIENT ST, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-11T17:06:01.000
Update Date
2026-02-20T15:29:46.000
Closed Date
2026-02-20T15:29:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001VTKllAAH
Lat Location
(32.79904757668284000,-96.75806592597900000)
26-00110907
Service Request Number: 26-00110907 • Address: 2500 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00110907
Address
2500 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:36:03.000
Update Date
2026-03-19T18:06:04.000
Closed Date
2026-03-19T18:06:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001cbylCAAQ
Lat Location
(32.73288426264116400,-96.85921553459447000)
22-00504583
Service Request Number: 22-00504583 • Address: 18636 CROWNOVER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00504583
Address
18636 CROWNOVER CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-02T00:59:00.000
Status
Closed
Created Date
2022-11-20T13:13:53.000
Update Date
2023-06-08T02:07:06.000
Closed Date
2022-11-21T10:43:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000004CT4OAAW
Lat Location
(33.00431097190098000,-96.79481735361523000)
25-00041569
Service Request Number: 25-00041569 • Address: 8557 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00041569
Address
8557 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-07T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:58:20.000
Update Date
2025-02-05T15:16:27.000
Closed Date
2025-02-04T10:14:25.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUwhfAAD
Lat Location
(32.82111301275844000,-96.71421580022823000)
25-00166832
Service Request Number: 25-00166832 • Address: 729 QUINELLA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00166832
Address
729 QUINELLA DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-14T13:05:20.000
Update Date
2025-04-23T10:24:34.000
Closed Date
2025-04-23T10:24:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000d0lWnAAI
Lat Location
(32.74013308574918000,-96.92678197594844000)
23-00235562
Service Request Number: 23-00235562 • Address: 11457 DENNIS RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
23-00235562
Address
11457 DENNIS RD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-26T16:23:17.000
Update Date
2023-06-07T01:03:23.000
Closed Date
2023-05-27T13:53:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005fwXcAAI
Lat Location
(32.90470423573995600,-96.88117614521050000)
25-00237603
Service Request Number: 25-00237603 • Address: 2943 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00237603
Address
2943 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-29T23:59:00.000
Status
Closed
Created Date
2025-05-21T14:31:26.000
Update Date
2025-05-23T15:44:10.000
Closed Date
2025-05-23T15:44:10.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000iWMybAAG
Lat Location
(32.71061182423568400,-96.81480339102959000)
25-00324771
Service Request Number: 25-00324771 • Address: 1217 MCGREGOR ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00324771
Address
1217 MCGREGOR ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-08T23:59:00.000
Status
Closed
Created Date
2025-07-07T18:55:51.000
Update Date
2025-07-13T20:16:24.000
Closed Date
2025-07-13T20:16:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pNvmbAAC
Lat Location
(32.73281188384232000,-96.66904947674757000)
21-00518884
Service Request Number: 21-00518884 • Address: 8935 GROVELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00518884
Address
8935 GROVELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-06-15T11:33:55.000
Status
Closed
Created Date
2021-06-08T11:33:55.000
Update Date
2023-06-09T00:59:22.000
Closed Date
2021-06-10T17:09:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Email
Unique Key
500t000000myBALAA2
Lat Location
(32.81930113479587000,-96.70250324566861000)
25-00471460
Service Request Number: 25-00471460 • Address: 4095 MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00471460
Address
4095 MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-09-30T23:59:00.000
Status
Closed
Created Date
2025-09-28T15:00:29.000
Update Date
2025-09-28T15:11:57.000
Closed Date
2025-09-28T15:11:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000013PWX7AAO
Lat Location
(32.69491549041643000,-96.84411036042886000)
21-00555534
Service Request Number: 21-00555534 • Address: 2916 BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00555534
Address
2916 BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-17T10:28:02.000
Update Date
2023-06-12T01:23:03.000
Closed Date
2021-06-17T10:34:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000nN9PcAAK
Lat Location
(32.75129615904328500,-96.74851563586331000)
22-00523222
Service Request Number: 22-00523222 • Address: 5711 FAIRWAY AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00523222
Address
5711 FAIRWAY AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-07T00:59:00.000
Status
Closed
Created Date
2022-12-05T13:55:10.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-05T15:14:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004LLurAAG
Lat Location
(32.77182427819380000,-96.72337882535050000)
25-00440150
Service Request Number: 25-00440150 • Address: 407 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00440150
Address
407 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-15T23:59:00.000
Status
Closed
Created Date
2025-09-10T22:01:41.000
Update Date
2025-09-12T16:24:12.000
Closed Date
2025-09-12T16:24:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010dkqVAAQ
Lat Location
(32.73764119842578400,-96.82875936401292000)
21-00826591
Service Request Number: 21-00826591 • Address: 11260 EDGEMERE RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00826591
Address
11260 EDGEMERE RD, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-08T10:26:10.000
Update Date
2023-06-09T00:26:46.000
Closed Date
2021-09-20T12:24:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qv26iAAA
Lat Location
(32.90121366401835000,-96.79291246163842000)
21-00503908
Service Request Number: 21-00503908 • Address: 3230 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00503908
Address
3230 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:42:58.000
Update Date
2023-06-09T00:53:41.000
Closed Date
2021-06-04T09:34:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000mj6sfAAA
Lat Location
(32.83204034970091000,-96.66169501329000000)
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