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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00398018
Service Request Number: 26-00398018 • Address: 2619 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00398018
Address
2619 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-08T08:45:06.000
Update Date
2026-09-14T13:18:09.000
Priority
Standard
Method Received Description
AI Camera Detection
Unique Key
500cs00002FjjCJAAZ
Lat Location
(32.99343254995931000,-96.86797511949206000)
22-00546408
Service Request Number: 22-00546408 • Address: 4015 WEMBLEY TER, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00546408
Address
4015 WEMBLEY TER, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:41:17.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-23T08:48:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UYVRAA4
Lat Location
(32.86662492033353500,-96.84423179399312000)
23-00470464
Service Request Number: 23-00470464 • Address: 3319 BATAAN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00470464
Address
3319 BATAAN ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-10-18T23:59:00.000
Status
Closed
Created Date
2023-10-11T09:37:08.000
Update Date
2023-10-13T14:37:51.000
Closed Date
2023-10-13T14:37:50.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006S4T2AAK
Lat Location
(32.78191069170192400,-96.83223993454634000)
25-00457756
Service Request Number: 25-00457756 • Address: 301 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00457756
Address
301 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-09-21T23:59:00.000
Status
Closed
Created Date
2025-09-20T11:40:17.000
Update Date
2025-09-20T12:32:39.000
Closed Date
2025-09-20T12:32:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000012Af5AAAS
Lat Location
(32.73935974890909000,-96.82651335966548000)
21-00299601
Service Request Number: 21-00299601 • Address: 4040 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00299601
Address
4040 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-04T19:18:35.000
Update Date
2023-06-09T01:56:13.000
Closed Date
2021-04-08T09:51:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jvRaJAAU
Lat Location
(32.81547113645755000,-96.80779116817430000)
26-00273234
Service Request Number: 26-00273234 • Address: 7838 ROBINCREEK DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00273234
Address
7838 ROBINCREEK DR, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-23T02:01:51.000
Update Date
2026-07-04T12:30:12.000
Closed Date
2026-07-02T12:29:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001xFM5mAAG
Lat Location
(32.65279407145125400,-96.82949519279883000)
24-00458674
Service Request Number: 24-00458674 • Address: 3923 SONORA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00458674
Address
3923 SONORA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-09-22T23:59:00.000
Status
Closed
Created Date
2024-09-21T12:10:56.000
Update Date
2024-09-22T19:38:25.000
Closed Date
2024-09-22T19:38:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009kuN1AAI
Lat Location
(32.70171558136790000,-96.79512980894748000)
26-00075440
Service Request Number: 26-00075440 • Address: 14047 BROOKRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00075440
Address
14047 BROOKRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T10:54:30.000
Update Date
2026-03-09T12:03:16.000
Closed Date
2026-03-09T11:16:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YD1GkAAL
Lat Location
(32.93813725280038000,-96.78494674522138000)
22-00556899
Service Request Number: 22-00556899 • Address: 8025 RACINE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00556899
Address
8025 RACINE DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:53:09.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T09:18:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z4qlAAC
Lat Location
(32.64988999127600500,-96.83605060404815000)
26-00154146
Service Request Number: 26-00154146 • Address: 2404 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00154146
Address
2404 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T20:40:53.000
Update Date
2026-04-14T16:47:43.000
Closed Date
2026-04-14T16:47:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hoo3bAAA
Lat Location
(32.76962179439034000,-96.75428753720878000)
25-00571526
Service Request Number: 25-00571526 • Address: 4747 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
25-00571526
Address
4747 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-04T13:01:18.000
Update Date
2025-12-09T17:28:14.000
Closed Date
2025-12-09T16:42:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001HqJxAAAV
Lat Location
(32.84510578937602000,-96.77032531569311000)
21-00055382
Service Request Number: 21-00055382 • Address: 5827 PORTSMOUTH LN, DALLAS, TX, 75252 • City Council District: 11
Service Request Number
21-00055382
Address
5827 PORTSMOUTH LN, DALLAS, TX, 75252
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-19T14:15:12.000
Update Date
2023-06-09T02:31:14.000
Closed Date
2021-01-22T13:38:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ehrPOAAY
Lat Location
(32.98605321136769000,-96.80744366264268000)
22-00546377
Service Request Number: 22-00546377 • Address: FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00546377
Address
FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-17T12:19:44.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-22T17:56:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UY7oAAG
Lat Location
(32.75350056430048000,-96.87418457756809000)
26-00091807
Service Request Number: 26-00091807 • Address: 2607 HIBERNIA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00091807
Address
2607 HIBERNIA ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-06T19:44:45.000
Update Date
2026-03-09T18:56:53.000
Closed Date
2026-03-09T18:56:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aIAmsAAG
Lat Location
(32.79606975153767000,-96.80130465207938000)
24-00275547
Service Request Number: 24-00275547 • Address: 730 W 9TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00275547
Address
730 W 9TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-07T16:55:22.000
Update Date
2024-06-08T10:49:52.000
Closed Date
2024-06-08T10:49:52.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z0000081tfFAAQ
Lat Location
(32.74627232998271600,-96.83452036929334000)
26-00140279
Service Request Number: 26-00140279 • Address: 743 FOURAKER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00140279
Address
743 FOURAKER ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-05T21:35:44.000
Update Date
2026-04-14T09:25:15.000
Closed Date
2026-04-14T09:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001g8X2vAAE
Lat Location
(32.75029985182333500,-96.83480599253649000)
22-00458561
Service Request Number: 22-00458561 • Address: 7422 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00458561
Address
7422 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-11-02T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:08:45.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-28T06:28:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000003sm7XAAQ
Lat Location
(32.96859881928814000,-96.78002955575052000)
22-00194369
Service Request Number: 22-00194369 • Address: 3022 CROSSMAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00194369
Address
3022 CROSSMAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-12T15:20:26.000
Update Date
2023-06-08T23:07:30.000
Closed Date
2022-05-18T10:56:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000028pUVAAY
Lat Location
(32.77909297020913500,-96.84074274044082000)
21-00667078
Service Request Number: 21-00667078 • Address: 9305 FORESTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00667078
Address
9305 FORESTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-19T22:31:06.000
Update Date
2023-06-09T00:44:48.000
Closed Date
2021-07-20T11:10:45.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500t000000oMl2GAAS
Lat Location
(32.87330856793927600,-96.72310819842640000)
24-00364376
Service Request Number: 24-00364376 • Address: GREENDALE DR & DONNYBROOK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00364376
Address
GREENDALE DR & DONNYBROOK LN, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-30T18:59:00.000
Status
Closed
Created Date
2024-07-27T23:02:50.000
Update Date
2024-07-30T11:44:15.000
Closed Date
2024-07-30T11:44:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000002LFR7AAO
Lat Location
(32.74776692848336500,-96.66983837122608000)
25-00185164
Service Request Number: 25-00185164 • Address: 2802 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00185164
Address
2802 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:50:55.000
Update Date
2025-04-24T15:09:58.000
Closed Date
2025-04-24T15:09:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eRYD7AAO
Lat Location
(32.82215456891156400,-96.83222291633288000)
25-00292376
Service Request Number: 25-00292376 • Address: GREENVILLE AVE & BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00292376
Address
GREENVILLE AVE & BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-03T23:59:00.000
Status
Closed
Created Date
2025-06-19T11:46:35.000
Update Date
2026-05-15T13:32:31.000
Closed Date
2026-05-15T13:32:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000miSrRAAU
Lat Location
(32.86714091415167000,-96.76698888861458000)
26-00093500
Service Request Number: 26-00093500 • Address: 6923 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00093500
Address
6923 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T18:47:15.000
Update Date
2026-03-09T11:11:03.000
Closed Date
2026-03-09T11:11:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSsbLAAS
Lat Location
(32.87180070221485000,-96.78629886998160000)
26-00143413
Service Request Number: 26-00143413 • Address: 1301 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00143413
Address
1301 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-07T14:56:28.000
Update Date
2026-04-14T06:46:18.000
Closed Date
2026-04-14T06:46:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gZKBGAA4
Lat Location
(32.75627485186068000,-96.89318138915009000)
22-00196566
Service Request Number: 22-00196566 • Address: 7940 HULL AVE, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
22-00196566
Address
7940 HULL AVE, DALLAS, TX, 75216
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-20T23:59:00.000
Status
Closed
Created Date
2022-05-13T16:01:41.000
Update Date
2023-06-08T23:07:52.000
Closed Date
2022-05-21T11:55:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029V0MAAU
Lat Location
(32.71426986123581000,-96.74713694700090000)
26-00435714
Service Request Number: 26-00435714 • Address: 2701 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00435714
Address
2701 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Business Days
Overall Service Request Due Date
2026-10-27T23:59:00.000
Status
Closed
Created Date
2026-10-01T17:41:18.000
Update Date
2026-10-02T07:47:15.000
Closed Date
2026-10-02T07:47:15.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LgdXjAAJ
Lat Location
(32.73123905380305000,-96.86363710801510000)
24-00320484
Service Request Number: 24-00320484 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00320484
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-03T18:59:00.000
Status
Closed
Created Date
2024-07-02T11:15:26.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-02T11:43:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000008BtzlAAC
Lat Location
(32.67995408259351000,-96.60972174577344000)
26-00060203
Service Request Number: 26-00060203 • Address: 4900 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00060203
Address
4900 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-14T23:59:00.000
Status
Closed
Created Date
2026-02-15T10:55:19.000
Update Date
2026-03-09T07:24:18.000
Closed Date
2026-03-09T07:23:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001W835pAAB
Lat Location
(32.79246745752299000,-96.76049141324626000)
26-00089857
Service Request Number: 26-00089857 • Address: 4165 ROSSER SQ, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00089857
Address
4165 ROSSER SQ, DALLAS, TX, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-08T23:59:00.000
Status
Closed
Created Date
2026-03-05T17:47:44.000
Update Date
2026-03-09T10:09:33.000
Closed Date
2026-03-09T10:09:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001a1IlhAAE
Lat Location
(32.92163152255960000,-96.84424644933780000)
26-00344918
Service Request Number: 26-00344918 • Address: 7443 VALLEY GLEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00344918
Address
7443 VALLEY GLEN DR, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T19:09:57.000
Update Date
2026-08-08T10:30:11.000
Closed Date
2026-08-06T10:29:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027OLr4AAG
Lat Location
(32.79731542613908600,-96.72450832163074000)
24-00425128
Service Request Number: 24-00425128 • Address: 4704 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00425128
Address
4704 SANTA FE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-04T18:59:00.000
Status
Closed
Created Date
2024-09-01T15:59:40.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-09-01T18:25:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000006tsHFAAY
Lat Location
(32.79159827906510000,-96.76319769513859000)
26-00197672
Service Request Number: 26-00197672 • Address: KELLER SPRINGS RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00197672
Address
KELLER SPRINGS RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-08T14:33:47.000
Update Date
2026-05-11T14:09:47.000
Closed Date
2026-05-11T14:09:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nqMxNAAU
Lat Location
(32.97128339185899000,-96.80409991110835000)
26-00408430
Service Request Number: 26-00408430 • Address: 4709 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
26-00408430
Address
4709 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T13:09:04.000
Update Date
2026-09-14T15:53:39.000
Closed Date
2026-09-14T15:53:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002HEtGLAA1
Lat Location
(32.79532718053909000,-96.76834792271251000)
24-00492192
Service Request Number: 24-00492192 • Address: 4819 SILVER AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
24-00492192
Address
4819 SILVER AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:40:59.000
Update Date
2024-10-11T07:12:10.000
Closed Date
2024-10-11T07:12:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxhTRAAZ
Lat Location
(32.78159298955470000,-96.73961437522057000)
26-00388671
Service Request Number: 26-00388671 • Address: 3875 W BEVERLY DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00388671
Address
3875 W BEVERLY DR, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-31T21:29:42.000
Update Date
2026-09-14T21:26:11.000
Closed Date
2026-09-14T21:26:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002E0yFxAAJ
Lat Location
(32.83235578945836000,-96.82000363553395000)
26-00088816
Service Request Number: 26-00088816 • Address: 10063 GOODING DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00088816
Address
10063 GOODING DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T11:51:24.000
Update Date
2026-03-05T14:28:49.000
Closed Date
2026-03-05T14:28:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZunPbAAJ
Lat Location
(32.88189807352668000,-96.84349938636028000)
24-00540454
Service Request Number: 24-00540454 • Address: 2610 DUNREATH DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00540454
Address
2610 DUNREATH DR, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-18T18:59:00.000
Status
Closed
Created Date
2024-11-08T02:04:23.000
Update Date
2024-11-18T13:20:29.000
Closed Date
2024-11-18T13:20:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000I0neHAAR
Lat Location
(32.75665358531949000,-96.68133639634978000)
26-00099460
Service Request Number: 26-00099460 • Address: 2118 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00099460
Address
2118 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-11T16:35:21.000
Update Date
2026-03-19T15:06:53.000
Closed Date
2026-03-19T15:06:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bBSUfAAO
Lat Location
(32.72217608635895000,-96.82032668969893000)
26-00431335
Service Request Number: 26-00431335 • Address: N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00431335
Address
N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-29T23:59:00.000
Status
Closed
Created Date
2026-09-29T11:15:46.000
Update Date
2026-10-02T11:27:26.000
Closed Date
2026-09-30T11:25:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kx7XBAAZ
Lat Location
(32.79408477391035000,-96.70001248201778000)
22-00168457
Service Request Number: 22-00168457 • Address: 5102 WATSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00168457
Address
5102 WATSON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-28T11:55:23.000
Update Date
2023-06-08T23:02:30.000
Closed Date
2022-05-11T12:40:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001zcahAAA
Lat Location
(32.68818844100838000,-96.77486628563084000)
21-00906595
Service Request Number: 21-00906595 • Address: 8714 SAN LEANDRO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00906595
Address
8714 SAN LEANDRO DR, DALLAS, TX, 75218
City Council District
9
Department
Office of Housing and Community Empowerment
Service Request Type
Housing & Neighborhood Revitalization – HOU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:24:31.000
Update Date
2025-09-30T22:58:26.000
Closed Date
2021-10-25T09:44:44.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000sU2URAA0
Lat Location
(32.81829560257788000,-96.70502072094393000)
22-00458548
Service Request Number: 22-00458548 • Address: 2121 EMPIRE CENTRAL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00458548
Address
2121 EMPIRE CENTRAL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-10-20T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:03:50.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-24T19:37:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003slp2AAA
Lat Location
(32.82818774842719000,-96.85249947337873000)
23-00333321
Service Request Number: 23-00333321 • Address: 6631 LARMANDA ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00333321
Address
6631 LARMANDA ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-21T23:59:00.000
Status
Closed
Created Date
2023-07-20T13:21:38.000
Update Date
2023-07-20T16:48:19.000
Closed Date
2023-07-20T16:48:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005xP44AAE
Lat Location
(32.86440845892935000,-96.74626015906920000)
25-00565690
Service Request Number: 25-00565690 • Address: 8253 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
25-00565690
Address
8253 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-03T00:59:00.000
Status
Closed
Created Date
2025-11-30T12:29:12.000
Update Date
2025-11-30T13:47:45.000
Closed Date
2025-11-30T13:47:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Gv985AAB
Lat Location
(32.93562776734487000,-96.76229006952910000)
25-00040636
Service Request Number: 25-00040636 • Address: HILLCREST RD & W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
25-00040636
Address
HILLCREST RD & W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works
Service Request Type
Flooding - Emergency - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-03T00:59:00.000
Status
Closed
Created Date
2025-01-30T05:22:31.000
Update Date
2026-08-07T13:17:19.000
Closed Date
2025-01-30T06:17:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SRPobAAH
Lat Location
(32.86547294777306400,-96.78683120682656000)
22-00275327
Service Request Number: 22-00275327 • Address: 9524 HIGHEDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00275327
Address
9524 HIGHEDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:25:09.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-08T16:37:17.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jojxAAA
Lat Location
(32.87573963504346600,-96.72591020938587000)
26-00149046
Service Request Number: 26-00149046 • Address: 707 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00149046
Address
707 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T11:14:58.000
Update Date
2026-04-14T10:44:57.000
Closed Date
2026-04-14T10:44:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001hEzqLAAS
Lat Location
(32.75047125741583000,-96.91290771464791000)
25-00185165
Service Request Number: 25-00185165 • Address: CAPPS DR & LEMMON AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
25-00185165
Address
CAPPS DR & LEMMON AVE, DALLAS, TX, 75209
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:51:11.000
Update Date
2025-04-28T14:23:11.000
Closed Date
2025-04-28T14:23:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRY0CAAW
Lat Location
(32.85569349606240000,-96.84713726666688000)
26-00099329
Service Request Number: 26-00099329 • Address: 9730 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00099329
Address
9730 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-11T15:55:36.000
Update Date
2026-03-11T16:09:18.000
Closed Date
2026-03-11T16:09:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001bAK9LAAW
Lat Location
(32.84833335116241000,-96.70922204081579000)
25-00551830
Service Request Number: 25-00551830 • Address: 2076 CORVETTE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00551830
Address
2076 CORVETTE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-21T00:59:00.000
Status
Closed
Created Date
2025-11-18T14:31:45.000
Update Date
2025-11-18T17:52:16.000
Closed Date
2025-11-18T17:52:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ejm1VAAR
Lat Location
(32.74787866008290000,-96.65363196128729000)
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