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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00246476
Service Request Number: 22-00246476 • Address: 1546 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00246476
Address
1546 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-06-22T23:59:00.000
Status
Closed
Created Date
2022-06-11T13:10:12.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-15T11:03:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002QyhEAAS
Lat Location
(32.66562669012916600,-96.79508504834352000)
26-00073091
Service Request Number: 26-00073091 • Address: 1616 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00073091
Address
1616 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-02-28T00:59:00.000
Status
Closed
Created Date
2026-02-24T08:09:37.000
Update Date
2026-02-24T15:20:54.000
Closed Date
2026-02-24T15:20:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XuaN3AAJ
Lat Location
(32.72789279475287600,-96.89133687988502000)
26-00087191
Service Request Number: 26-00087191 • Address: 2550 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00087191
Address
2550 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:34:22.000
Update Date
2026-03-09T11:04:42.000
Closed Date
2026-03-09T11:04:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZiLbzAAF
Lat Location
(32.66646520794442000,-96.61314439995385000)
26-00408179
Service Request Number: 26-00408179 • Address: 3443 MAHANNA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00408179
Address
3443 MAHANNA ST, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-14T11:45:12.000
Update Date
2026-09-14T14:14:46.000
Closed Date
2026-09-14T14:14:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HBLHeAAP
Lat Location
(32.82339237305754000,-96.82069239235238000)
24-00441012
Service Request Number: 24-00441012 • Address: 3301 HUDNALL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00441012
Address
3301 HUDNALL ST, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-11T10:48:22.000
Update Date
2024-09-30T14:05:03.000
Closed Date
2024-09-30T14:05:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000008GHujAAG
Lat Location
(32.82524697239911000,-96.82496925287805000)
22-00523223
Service Request Number: 22-00523223 • Address: 2430 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00523223
Address
2430 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:55:27.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-06T11:35:47.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LML0AAO
Lat Location
(32.67749087502477000,-96.62068910105404000)
26-00093188
Service Request Number: 26-00093188 • Address: 5759 RUSSCREST DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00093188
Address
5759 RUSSCREST DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T13:24:47.000
Update Date
2026-03-09T13:31:18.000
Closed Date
2026-03-09T12:45:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRf6gAAC
Lat Location
(32.78223222263804400,-96.70358181786311000)
26-00094438
Service Request Number: 26-00094438 • Address: 3629 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094438
Address
3629 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T12:10:57.000
Update Date
2026-03-09T16:10:31.000
Closed Date
2026-03-09T16:10:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001abEgIAAU
Lat Location
(32.72569701438523000,-96.87957918421635000)
23-00362232
Service Request Number: 23-00362232 • Address: 4141 WILLOW GROVE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
23-00362232
Address
4141 WILLOW GROVE RD, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-11T23:59:00.000
Status
Closed
Created Date
2023-08-05T13:43:21.000
Update Date
2023-08-09T09:02:39.000
Closed Date
2023-08-09T09:02:39.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000063Qk6AAE
Lat Location
(32.87807240585687000,-96.84106230563879000)
26-00426235
Service Request Number: 26-00426235 • Address: 5327 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00426235
Address
5327 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2027-03-19T23:59:00.000
Status
Closed
Created Date
2026-09-25T08:28:34.000
Update Date
2026-10-02T10:19:54.000
Closed Date
2026-10-02T10:19:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002K2ktRAAR
Lat Location
(32.83005512770811000,-96.77922312550591000)
25-00440150
Service Request Number: 25-00440150 • Address: 407 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00440150
Address
407 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-15T23:59:00.000
Status
Closed
Created Date
2025-09-10T22:01:41.000
Update Date
2025-09-12T16:24:12.000
Closed Date
2025-09-12T16:24:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010dkqVAAQ
Lat Location
(32.73764119842578400,-96.82875936401292000)
21-00242866
Service Request Number: 21-00242866 • Address: 2220 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00242866
Address
2220 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:56:00.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-08-05T14:44:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000icuPmAAI
Lat Location
(32.70800406608014000,-96.79413615985459000)
21-00289728
Service Request Number: 21-00289728 • Address: SEARCY DR & S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289728
Address
SEARCY DR & S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-04-01T06:59:20.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-01T11:48:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEgtXAAS
Lat Location
(32.72721710327490000,-96.86886281504046000)
25-00571542
Service Request Number: 25-00571542 • Address: 835 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00571542
Address
835 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-12-06T00:59:00.000
Status
Closed
Created Date
2025-12-04T13:03:59.000
Update Date
2025-12-04T14:46:50.000
Closed Date
2025-12-04T14:46:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001HqcGbAAJ
Lat Location
(32.65397242680564500,-96.83638080350782000)
21-00466789
Service Request Number: 21-00466789 • Address: 3826 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00466789
Address
3826 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-24T12:37:18.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2021-05-27T16:30:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000mMqpjAAC
Lat Location
(32.81234857792085000,-96.80580676958795000)
21-00930051
Service Request Number: 21-00930051 • Address: 12639 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00930051
Address
12639 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-01T00:59:00.000
Status
Closed
Created Date
2021-10-31T09:17:55.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-11-01T18:09:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000nR7jaAAC
Lat Location
(32.92023209819869600,-96.76939327549768000)
24-00540359
Service Request Number: 24-00540359 • Address: 8565 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
24-00540359
Address
8565 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-16T00:59:00.000
Status
Closed
Created Date
2024-11-07T22:03:16.000
Update Date
2024-11-15T13:35:52.000
Closed Date
2024-11-15T13:35:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000I02U5AAJ
Lat Location
(32.87048555090136400,-96.75553747239040000)
26-00146752
Service Request Number: 26-00146752 • Address: 1245 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00146752
Address
1245 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-09T09:32:36.000
Update Date
2026-04-14T10:35:33.000
Closed Date
2026-04-14T06:29:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gyT01AAE
Lat Location
(32.67385368069190000,-96.80419148604021000)
22-00275375
Service Request Number: 22-00275375 • Address: 8904 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00275375
Address
8904 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:38:43.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-08T16:24:13.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpVAAAY
Lat Location
(32.89782518628250000,-96.72973187743463000)
20-01150296
Service Request Number: 20-01150296 • Address: 170 PITTSBURG ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01150296
Address
170 PITTSBURG ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-24T10:22:20.000
Update Date
2023-06-09T03:11:22.000
Closed Date
2020-12-22T15:03:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000cYrjGAAS
Lat Location
(32.78660990330157400,-96.81903699613514000)
25-00004272
Service Request Number: 25-00004272 • Address: 1925 EUCLID ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00004272
Address
1925 EUCLID ST, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-08T00:59:00.000
Status
Closed
Created Date
2025-01-04T08:43:58.000
Update Date
2025-01-04T09:33:24.000
Closed Date
2025-01-04T09:33:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000P32YLAAZ
Lat Location
(32.81363711607472000,-96.77371377660381000)
24-00419560
Service Request Number: 24-00419560 • Address: 1595 EASTUS DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00419560
Address
1595 EASTUS DR, DALLAS, TX, 75208
City Council District
1
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-10-10T18:59:00.000
Status
Closed
Created Date
2024-08-28T18:40:46.000
Update Date
2024-10-03T15:07:27.000
Closed Date
2024-10-03T15:07:26.000
Outcome
No Violation Found
Priority
Standard
Method Received Description
API
Unique Key
500cs000006RykbAAC
Lat Location
(32.76431741293804000,-96.83437485939832000)
26-00077496
Service Request Number: 26-00077496 • Address: 6700 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00077496
Address
6700 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:28:29.000
Update Date
2026-03-09T13:28:20.000
Closed Date
2026-03-09T13:28:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YT9yHAAT
Lat Location
(32.79240054626152000,-96.69446821791034000)
22-00388362
Service Request Number: 22-00388362 • Address: 13333 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00388362
Address
13333 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-09-21T23:59:00.000
Status
Closed
Created Date
2022-09-07T09:21:08.000
Update Date
2023-06-08T02:46:48.000
Closed Date
2022-10-19T09:12:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Uos6AAC
Lat Location
(32.93042570870663600,-96.78423843028892000)
25-00380914
Service Request Number: 25-00380914 • Address: 4509 POMONA RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
25-00380914
Address
4509 POMONA RD, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-11T18:59:00.000
Status
Closed
Created Date
2025-08-07T13:25:56.000
Update Date
2025-08-08T07:32:20.000
Closed Date
2025-08-08T07:30:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000v7BU9AAM
Lat Location
(32.85518366237702000,-96.83227332848261000)
24-00256333
Service Request Number: 24-00256333 • Address: 821 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00256333
Address
821 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-30T13:45:01.000
Update Date
2024-06-04T11:52:26.000
Closed Date
2024-06-04T11:52:25.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007y8FJAAY
Lat Location
(32.65744943329410000,-96.83585752490436000)
26-00093519
Service Request Number: 26-00093519 • Address: 9028 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093519
Address
9028 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:08:52.000
Update Date
2026-03-09T16:13:13.000
Closed Date
2026-03-09T16:12:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aSzzPAAS
Lat Location
(32.81403088923947600,-96.69574095261949000)
26-00084535
Service Request Number: 26-00084535 • Address: 5816 CANTERVIEW CIR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00084535
Address
5816 CANTERVIEW CIR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-03-03T10:32:35.000
Update Date
2026-03-09T13:24:42.000
Closed Date
2026-03-09T13:24:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ZMrXGAA1
Lat Location
(32.79708212793847000,-96.69854497688155000)
25-00164364
Service Request Number: 25-00164364 • Address: 10011 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00164364
Address
10011 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T13:11:39.000
Update Date
2025-04-22T10:10:58.000
Closed Date
2025-04-22T10:10:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cpCm3AAE
Lat Location
(32.83885824931768000,-96.69627922115862000)
22-00299128
Service Request Number: 22-00299128 • Address: 4815 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
22-00299128
Address
4815 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-08-25T23:59:00.000
Status
Closed
Created Date
2022-07-14T17:32:58.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-25T10:09:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002tbvdAAA
Lat Location
(32.79917048690284000,-96.77075721062663000)
26-00147568
Service Request Number: 26-00147568 • Address: 1800 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00147568
Address
1800 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-04-09T13:53:57.000
Update Date
2026-04-14T09:01:09.000
Closed Date
2026-04-14T09:00:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001h378YAAQ
Lat Location
(32.67161596051212000,-96.84946486353313000)
24-00519662
Service Request Number: 24-00519662 • Address: 1807 BLUEBELL ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
24-00519662
Address
1807 BLUEBELL ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T08:15:29.000
Update Date
2024-10-28T12:31:55.000
Closed Date
2024-10-28T12:31:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FrTZWAA3
Lat Location
(32.77451580651313600,-96.78320854490741000)
26-00338911
Service Request Number: 26-00338911 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00338911
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T17:22:54.000
Update Date
2026-08-08T14:46:09.000
Closed Date
2026-08-06T13:59:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026VtoZAAS
Lat Location
(32.77496312625581000,-96.70546161859299000)
21-00444389
Service Request Number: 21-00444389 • Address: 9128 KINGSLEY CREEK CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00444389
Address
9128 KINGSLEY CREEK CIR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T14:39:02.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-18T04:24:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mAIIcAAO
Lat Location
(32.88161390640815500,-96.73520371565562000)
26-00100691
Service Request Number: 26-00100691 • Address: 701 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00100691
Address
701 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-10T14:44:13.000
Update Date
2026-03-12T11:54:02.000
Closed Date
2026-03-12T11:54:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bMbBCAA0
Lat Location
(32.74525795917806000,-96.83399353374406000)
23-00284716
Service Request Number: 23-00284716 • Address: 2715 SARITA CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00284716
Address
2715 SARITA CT, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:37:05.000
Update Date
2023-06-28T16:32:58.000
Closed Date
2023-06-28T16:32:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nktbAAA
Lat Location
(32.71470882945465000,-96.91046312238669000)
26-00093581
Service Request Number: 26-00093581 • Address: 2901 INDIANA ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00093581
Address
2901 INDIANA ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T21:31:16.000
Update Date
2026-03-09T13:51:52.000
Closed Date
2026-03-09T13:51:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aTpBZAA0
Lat Location
(32.78565858277592000,-96.78273491829522000)
25-00105475
Service Request Number: 25-00105475 • Address: 2710 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00105475
Address
2710 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:44:34.000
Update Date
2025-03-13T15:24:04.000
Closed Date
2025-03-13T14:38:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y46BJAAZ
Lat Location
(32.76667297284854000,-96.76764122585504000)
24-00310508
Service Request Number: 24-00310508 • Address: 4643 WILLOW ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
24-00310508
Address
4643 WILLOW ST, DALLAS, TX, 75226
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-03T23:59:00.000
Status
Closed
Created Date
2024-06-26T16:37:23.000
Update Date
2024-07-01T15:09:33.000
Closed Date
2024-07-01T15:09:33.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z0000089ZaVAAU
Lat Location
(32.79145067136547000,-96.76415901120572000)
26-00436765
Service Request Number: 26-00436765 • Address: 11140 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00436765
Address
11140 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-10-02T12:38:37.000
Update Date
2026-10-02T20:02:18.000
Closed Date
2026-10-02T20:02:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LtfNBAAZ
Lat Location
(32.85135960255776400,-96.68730642793145000)
22-00376181
Service Request Number: 22-00376181 • Address: 3418 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00376181
Address
3418 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-02T23:59:00.000
Status
Closed
Created Date
2022-08-30T19:04:32.000
Update Date
2023-06-08T03:03:26.000
Closed Date
2022-08-30T19:36:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003QaGuAAK
Lat Location
(32.66398381483795000,-96.76650057670159000)
25-00054826
Service Request Number: 25-00054826 • Address: 7000 DEL REY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00054826
Address
7000 DEL REY DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-02-03T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-01-19T13:25:24.000
Update Date
2025-02-07T08:57:44.000
Closed Date
2025-02-07T08:57:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Tep38AAB
Lat Location
(32.66393787870795500,-96.87830093587293000)
23-00236650
Service Request Number: 23-00236650 • Address: 5818 GOLDENEYE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00236650
Address
5818 GOLDENEYE LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2023-07-12T19:44:21.000
Status
Closed
Created Date
2023-05-27T19:44:21.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-06-06T10:32:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005g7XQAAY
Lat Location
(32.65315935952591000,-96.97139975610077000)
26-00092723
Service Request Number: 26-00092723 • Address: 10325 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092723
Address
10325 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-08T23:59:00.000
Status
Closed
Created Date
2026-03-07T22:53:20.000
Update Date
2026-03-08T00:18:23.000
Closed Date
2026-03-08T00:18:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aOnSBAA0
Lat Location
(32.73430770361353000,-96.64672819482708000)
26-00235378
Service Request Number: 26-00235378 • Address: 10004 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00235378
Address
10004 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-06-04T23:59:00.000
Status
Closed
Created Date
2026-06-01T10:43:50.000
Update Date
2026-06-03T12:00:13.000
Closed Date
2026-06-01T11:59:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001sPy7sAAC
Lat Location
(32.88089590310782000,-96.86175117994908000)
22-00187818
Service Request Number: 22-00187818 • Address: 3529 LINDA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00187818
Address
3529 LINDA DR, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-05-10T23:59:00.000
Status
Closed
Created Date
2022-05-09T20:09:23.000
Update Date
2023-06-08T23:06:13.000
Closed Date
2022-05-12T19:16:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000026qWIAAY
Lat Location
(32.87334185918292000,-96.86016386266704000)
22-00388397
Service Request Number: 22-00388397 • Address: 9701 VISTA OAKS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00388397
Address
9701 VISTA OAKS DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-09-12T23:59:00.000
Status
Closed
Created Date
2022-09-07T09:32:11.000
Update Date
2023-06-08T02:46:50.000
Closed Date
2022-09-07T14:36:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003UpUbAAK
Lat Location
(32.89586321439712000,-96.73330600255129000)
26-00095298
Service Request Number: 26-00095298 • Address: 13800 WATERFALL PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00095298
Address
13800 WATERFALL PL, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:35:36.000
Update Date
2026-03-09T20:37:57.000
Closed Date
2026-03-09T20:37:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ahWtqAAE
Lat Location
(32.93709032827796000,-96.76462222362399000)
25-00380720
Service Request Number: 25-00380720 • Address: 6036 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00380720
Address
6036 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-07T12:21:23.000
Update Date
2025-08-15T13:56:53.000
Closed Date
2025-08-15T13:56:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000v5IDLAA2
Lat Location
(32.86957484462962500,-96.75857173965093000)
25-00053764
Service Request Number: 25-00053764 • Address: 6604 ASCOT LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00053764
Address
6604 ASCOT LN, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-06T14:22:51.000
Update Date
2025-02-20T15:37:38.000
Closed Date
2025-02-20T15:37:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000TYfMdAAL
Lat Location
(32.85283649640770000,-96.74425497495331000)
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