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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00321615
Service Request Number: 22-00321615 • Address: 12620 HIGH MEADOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00321615
Address
12620 HIGH MEADOW DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-29T07:17:48.000
Update Date
2023-06-08T03:17:15.000
Closed Date
2022-08-19T06:21:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000035t9kAAA
Lat Location
(32.91642709397222000,-96.85083852039584000)
21-00442961
Service Request Number: 21-00442961 • Address: 3203 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00442961
Address
3203 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:08:11.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-19T08:27:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA7APAA0
Lat Location
(32.78093403877089400,-96.89205621265490000)
26-00319660
Service Request Number: 26-00319660 • Address: ECHO GLEN DR & MIDWAY RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00319660
Address
ECHO GLEN DR & MIDWAY RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-07-22T23:59:00.000
Status
Closed
Created Date
2026-07-21T07:51:23.000
Update Date
2026-07-21T09:30:22.000
Closed Date
2026-07-21T09:30:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000023xBntAAE
Lat Location
(32.91555962020864000,-96.83830555191095000)
21-00235529
Service Request Number: 21-00235529 • Address: NESBITT DR & GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00235529
Address
NESBITT DR & GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-16T16:28:17.000
Update Date
2023-06-09T02:07:32.000
Closed Date
2021-03-17T02:01:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ic6qKAAQ
Lat Location
(32.81164734062772000,-96.75548603656661000)
22-00526757
Service Request Number: 22-00526757 • Address: 5300 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00526757
Address
5300 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-07T11:15:14.000
Update Date
2023-06-08T02:12:54.000
Closed Date
2022-12-27T17:20:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004N1j5AAC
Lat Location
(32.81716688117738000,-96.83124233629634000)
23-00582510
Service Request Number: 23-00582510 • Address: 3135 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00582510
Address
3135 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-17T00:59:00.000
Status
Closed
Created Date
2023-12-29T13:06:29.000
Update Date
2023-12-29T14:25:54.000
Closed Date
2023-12-29T14:25:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wsc1AAA
Lat Location
(32.70698920348722000,-96.81960409753711000)
26-00086720
Service Request Number: 26-00086720 • Address: 4555 TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00086720
Address
4555 TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T11:52:31.000
Update Date
2026-03-09T13:24:32.000
Closed Date
2026-03-09T13:24:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZfDpRAAV
Lat Location
(32.82303826988257400,-96.79085753946897000)
21-00209719
Service Request Number: 21-00209719 • Address: 8011 KISKA ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00209719
Address
8011 KISKA ST, DALLAS, TX, 75216
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T10:39:57.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-09T11:49:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000iZfKNAA0
Lat Location
(32.71387441993479000,-96.74485612938835000)
22-00381939
Service Request Number: 22-00381939 • Address: 6427 MOONHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00381939
Address
6427 MOONHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-02T15:28:22.000
Update Date
2023-06-08T02:45:33.000
Closed Date
2022-09-14T16:24:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003SlqDAAS
Lat Location
(32.66231279689712000,-96.76616489293320000)
24-00158194
Service Request Number: 24-00158194 • Address: 804 BROOK VALLEY LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00158194
Address
804 BROOK VALLEY LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-07T18:56:11.000
Update Date
2024-05-13T16:20:33.000
Closed Date
2024-05-13T16:20:33.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007d37hAAA
Lat Location
(32.68188507461644600,-96.83705088012411000)
26-00080118
Service Request Number: 26-00080118 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00080118
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-01T00:59:00.000
Status
Closed
Created Date
2026-02-27T16:28:52.000
Update Date
2026-03-09T13:57:41.000
Closed Date
2026-03-02T12:02:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YnSThAAN
Lat Location
(32.77625816445175400,-96.79813052805436000)
22-00229325
Service Request Number: 22-00229325 • Address: 3513 APPLE VALLEY WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00229325
Address
3513 APPLE VALLEY WAY, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-09T23:59:00.000
Status
Closed
Created Date
2022-06-02T10:12:32.000
Update Date
2023-06-08T23:26:15.000
Closed Date
2022-06-08T10:40:03.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002LPMLAA4
Lat Location
(32.76610771171772000,-96.65228161271897000)
22-00526760
Service Request Number: 22-00526760 • Address: 2230 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
22-00526760
Address
2230 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-07T11:15:43.000
Update Date
2023-06-08T02:12:54.000
Closed Date
2022-12-08T08:25:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004N148AAC
Lat Location
(32.77896452847788600,-96.78760151540514000)
25-00255125
Service Request Number: 25-00255125 • Address: 5600 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00255125
Address
5600 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-13T23:59:00.000
Status
Closed
Created Date
2025-05-30T17:51:02.000
Update Date
2026-05-15T13:34:18.000
Closed Date
2026-05-15T13:34:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000jqH2uAAE
Lat Location
(32.92245715574754400,-96.81122494595165000)
23-00442662
Service Request Number: 23-00442662 • Address: 2464 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
23-00442662
Address
2464 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T12:31:36.000
Update Date
2023-10-05T13:16:14.000
Closed Date
2023-10-05T13:16:12.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006LaAjAAK
Lat Location
(32.70541747289208000,-96.85892472206940000)
26-00087418
Service Request Number: 26-00087418 • Address: 11248 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00087418
Address
11248 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:36:09.000
Update Date
2026-03-09T09:58:35.000
Closed Date
2026-03-09T09:58:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zjp9nAAB
Lat Location
(32.89281245394287000,-96.88733988009592000)
21-00641068
Service Request Number: 21-00641068 • Address: 1615 E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00641068
Address
1615 E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:00:30.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-13T00:29:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1yVLAAY
Lat Location
(32.71733985167663000,-96.79945595797628000)
26-00306945
Service Request Number: 26-00306945 • Address: 4012 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00306945
Address
4012 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T12:06:51.000
Update Date
2026-07-22T16:38:22.000
Closed Date
2026-07-22T16:38:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022AgBwAAK
Lat Location
(32.77408446300897500,-96.75183349953146000)
26-00144074
Service Request Number: 26-00144074 • Address: 3306 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00144074
Address
3306 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-07T19:59:35.000
Update Date
2026-04-14T19:53:30.000
Closed Date
2026-04-14T19:53:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ge2gjAAA
Lat Location
(32.65491726115314500,-96.76820233673412000)
26-00052693
Service Request Number: 26-00052693 • Address: 2647 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00052693
Address
2647 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-10T13:33:08.000
Update Date
2026-03-09T16:04:07.000
Closed Date
2026-03-09T16:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001V87urAAB
Lat Location
(32.71596062059728600,-96.81835119776000000)
22-00292205
Service Request Number: 22-00292205 • Address: 2831 PLEASANT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00292205
Address
2831 PLEASANT DR, DALLAS, TX, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-13T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:28:38.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T12:56:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qdjOAAQ
Lat Location
(32.75966999079789600,-96.67830138872314000)
26-00079474
Service Request Number: 26-00079474 • Address: 2244 LARSON LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00079474
Address
2244 LARSON LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-10T23:59:00.000
Status
Closed
Created Date
2026-02-27T11:57:47.000
Update Date
2026-03-09T14:51:50.000
Closed Date
2026-03-09T14:51:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YiKmxAAF
Lat Location
(32.90173467402968000,-96.90466536636373000)
21-00242844
Service Request Number: 21-00242844 • Address: 2300 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00242844
Address
2300 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:52:23.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-03-18T15:41:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000icuXyAAI
Lat Location
(32.88100816704391000,-96.90194422008260000)
23-00366524
Service Request Number: 23-00366524 • Address: 710 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00366524
Address
710 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-11T23:59:00.000
Status
Closed
Created Date
2023-08-08T11:47:51.000
Update Date
2023-08-08T12:16:13.000
Closed Date
2023-08-08T12:16:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000064KlaAAE
Lat Location
(32.74073684817490500,-96.92725260126952000)
26-00264033
Service Request Number: 26-00264033 • Address: 3535 REESE DR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00264033
Address
3535 REESE DR, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-17T08:42:29.000
Update Date
2026-06-18T10:41:35.000
Closed Date
2026-06-18T10:41:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001w6YupAAE
Lat Location
(32.75976603808794000,-96.74207699210596000)
25-00345441
Service Request Number: 25-00345441 • Address: 11605 LOCHLYNN CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00345441
Address
11605 LOCHLYNN CIR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-25T18:59:00.000
Status
Closed
Created Date
2025-07-18T01:17:47.000
Update Date
2025-07-18T13:17:20.000
Closed Date
2025-07-18T13:16:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rgmZaAAI
Lat Location
(32.85082349222173500,-96.65699807528937000)
23-00453226
Service Request Number: 23-00453226 • Address: 5538 BONITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00453226
Address
5538 BONITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-10-03T23:59:00.000
Status
Closed
Created Date
2023-09-29T15:51:18.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-09-29T17:59:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006NyCwAAK
Lat Location
(32.81808740000324000,-96.77317084218676000)
25-00440264
Service Request Number: 25-00440264 • Address: 5015 DUPONT DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00440264
Address
5015 DUPONT DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-15T23:59:00.000
Status
Closed
Created Date
2025-09-11T06:10:47.000
Update Date
2025-09-11T06:40:49.000
Closed Date
2025-09-11T06:40:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010f1sUAAQ
Lat Location
(32.68868266050852000,-96.78761678676862000)
22-00120836
Service Request Number: 22-00120836 • Address: 2131 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00120836
Address
2131 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-30T19:31:43.000
Update Date
2023-06-08T23:08:13.000
Closed Date
2022-03-31T12:49:58.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000001gWwoAAE
Lat Location
(32.83004597678460400,-96.85635065104230000)
26-00200432
Service Request Number: 26-00200432 • Address: 4778 BARSTOW BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00200432
Address
4778 BARSTOW BLVD, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-12T23:59:00.000
Status
Closed
Created Date
2026-05-11T09:57:46.000
Update Date
2026-05-13T10:48:01.000
Closed Date
2026-05-13T10:48:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001o8cpEAAQ
Lat Location
(32.68127676482670000,-96.90351703331562000)
23-00442733
Service Request Number: 23-00442733 • Address: 4059 DAVILA DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
23-00442733
Address
4059 DAVILA DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-23T13:37:40.000
Update Date
2023-09-28T07:09:59.000
Closed Date
2023-09-28T07:09:59.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LaRcAAK
Lat Location
(32.86806967308890400,-96.84347712900481000)
21-00863037
Service Request Number: 21-00863037 • Address: 4118 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00863037
Address
4118 COMMERCE ST, DALLAS, TX, 75226
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:48:31.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-10-26T13:46:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000rLnPlAAK
Lat Location
(32.78347512605438400,-96.76763329457951000)
23-00450924
Service Request Number: 23-00450924 • Address: 4007 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00450924
Address
4007 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-10-20T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:23:29.000
Update Date
2023-10-04T14:21:24.000
Closed Date
2023-10-04T14:21:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006NQziAAG
Lat Location
(32.81209821383421000,-96.79334282816608000)
23-00267383
Service Request Number: 23-00267383 • Address: 7703 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00267383
Address
7703 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-06-06T14:03:23.000
Update Date
2023-06-13T16:58:53.000
Closed Date
2023-06-13T16:58:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005kyxSAAQ
Lat Location
(32.73814995182260000,-96.68959145140724000)
24-00309321
Service Request Number: 24-00309321 • Address: 5000 MONARCH ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
24-00309321
Address
5000 MONARCH ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-06-28T23:59:00.000
Status
Closed
Created Date
2024-06-26T10:26:47.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-06-27T14:09:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000089JH2AAM
Lat Location
(32.80886228695356000,-96.77728402866705000)
25-00042492
Service Request Number: 25-00042492 • Address: 9204 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00042492
Address
9204 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T17:49:45.000
Update Date
2025-02-18T12:16:19.000
Closed Date
2025-02-18T11:30:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SY7mzAAD
Lat Location
(32.82446895364896000,-96.70174255861174000)
22-00056463
Service Request Number: 22-00056463 • Address: S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00056463
Address
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-09T00:59:00.000
Status
Closed
Created Date
2022-02-14T09:38:26.000
Update Date
2023-06-08T23:33:41.000
Closed Date
2022-02-16T09:14:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001NpVZAA0
Lat Location
(32.79238960452300000,-96.68511646306155000)
22-00365666
Service Request Number: 22-00365666 • Address: 227 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00365666
Address
227 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-27T23:59:00.000
Status
Closed
Created Date
2022-08-24T17:42:40.000
Update Date
2023-06-08T03:08:57.000
Closed Date
2022-08-24T23:51:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003MsilAAC
Lat Location
(32.73844472122027000,-96.82513560049783000)
24-00458677
Service Request Number: 24-00458677 • Address: 1021 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
24-00458677
Address
1021 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-22T23:59:00.000
Status
Closed
Created Date
2024-09-21T12:18:59.000
Update Date
2024-09-21T12:59:48.000
Closed Date
2024-09-21T12:59:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009lB4UAAU
Lat Location
(32.76869230393678000,-96.83842050583577000)
25-00185159
Service Request Number: 25-00185159 • Address: 4692 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
25-00185159
Address
4692 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-04-25T18:59:00.000
Status
Closed
Created Date
2025-04-23T21:40:13.000
Update Date
2025-04-23T21:40:35.000
Closed Date
2025-04-23T21:40:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRclJAAS
Lat Location
(32.71673008731903600,-96.74670834003823000)
26-00260189
Service Request Number: 26-00260189 • Address: 2357 APPLETON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00260189
Address
2357 APPLETON DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-08-19T23:59:00.000
Status
Closed
Created Date
2026-06-15T10:01:19.000
Update Date
2026-06-18T08:07:13.000
Closed Date
2026-06-18T08:06:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vZpmKAAS
Lat Location
(32.68989737590957000,-96.78435353141356000)
26-00093712
Service Request Number: 26-00093712 • Address: 4434 IMAGE LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00093712
Address
4434 IMAGE LN, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T06:32:19.000
Update Date
2026-03-09T06:32:36.000
Closed Date
2026-03-09T06:32:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aVGrHAAW
Lat Location
(32.71120512731848600,-96.89265092169725000)
26-00087650
Service Request Number: 26-00087650 • Address: 1600 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00087650
Address
1600 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Scooter/Bike Shared Dockless Vehicle - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:49:44.000
Update Date
2026-03-09T13:47:43.000
Closed Date
2026-03-09T13:47:42.000
Outcome
Request Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZkYbZAAV
Lat Location
(32.78757955905807400,-96.84530483499049000)
25-00090680
Service Request Number: 25-00090680 • Address: 3025 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00090680
Address
3025 TOWNSEND DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-10T18:59:00.000
Status
Closed
Created Date
2025-03-03T00:07:27.000
Update Date
2025-03-06T17:36:29.000
Closed Date
2025-03-06T17:36:28.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WqWr0AAF
Lat Location
(32.89883568532919000,-96.87729631036558000)
26-00094597
Service Request Number: 26-00094597 • Address: 10611 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00094597
Address
10611 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:05:06.000
Update Date
2026-03-09T19:54:49.000
Closed Date
2026-03-09T19:54:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001acSqrAAE
Lat Location
(32.72506674198784000,-96.64228557931192000)
26-00093139
Service Request Number: 26-00093139 • Address: 3300 BOULDER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00093139
Address
3300 BOULDER DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:50:21.000
Update Date
2026-03-09T18:20:13.000
Closed Date
2026-03-09T18:20:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRVIbAAO
Lat Location
(32.70434223993916000,-96.87413558855579000)
21-00331299
Service Request Number: 21-00331299 • Address: 5324 REIGER AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00331299
Address
5324 REIGER AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-14T07:59:19.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-21T14:11:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jyUF3AAM
Lat Location
(32.79958119785120400,-96.76037911571616000)
25-00041521
Service Request Number: 25-00041521 • Address: N ST AUGUSTINE DR & ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00041521
Address
N ST AUGUSTINE DR & ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:46:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-01-30T13:11:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SUwhcAAD
Lat Location
(32.73740974170994600,-96.65694048533824000)
25-00128591
Service Request Number: 25-00128591 • Address: 7800 TRINITY GATE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
25-00128591
Address
7800 TRINITY GATE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-26T18:59:00.000
Status
Closed
Created Date
2025-03-24T11:20:06.000
Update Date
2025-03-24T14:16:48.000
Closed Date
2025-03-24T14:16:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000a09RkAAI
Lat Location
(32.65358016063948600,-96.86089758919805000)
26-00079011
Service Request Number: 26-00079011 • Address: 1910 PACIFIC AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00079011
Address
1910 PACIFIC AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-04T00:59:00.000
Status
Closed
Created Date
2026-02-27T08:25:17.000
Update Date
2026-02-27T09:02:40.000
Closed Date
2026-02-27T09:02:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YeiMPAAZ
Lat Location
(32.78276922297182000,-96.79596226595260000)
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