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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01169584
Service Request Number: 20-01169584 • Address: 2701 RICKENBACKER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01169584
Address
2701 RICKENBACKER DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-02T09:38:46.000
Update Date
2023-06-09T03:16:14.000
Closed Date
2020-12-15T13:58:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cacteAAA
Lat Location
(32.80505415497854000,-96.69622994911454000)
26-00262871
Service Request Number: 26-00262871 • Address: 5604 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00262871
Address
5604 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-16T13:47:47.000
Update Date
2026-06-21T13:06:13.000
Closed Date
2026-06-21T13:06:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001vxtOwAAI
Lat Location
(32.80497947391914000,-96.76048804339759000)
25-00323389
Service Request Number: 25-00323389 • Address: 10040 SPOKANE CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00323389
Address
10040 SPOKANE CIR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-07T10:40:35.000
Update Date
2025-07-09T10:22:11.000
Closed Date
2025-07-09T09:36:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pFNALAA4
Lat Location
(32.88160006242883000,-96.86632705300607000)
26-00274845
Service Request Number: 26-00274845 • Address: 4604 HOPKINS AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00274845
Address
4604 HOPKINS AVE, DALLAS, TX, 75209
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-23T15:57:35.000
Update Date
2026-06-28T09:44:07.000
Closed Date
2026-06-26T09:43:19.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001xrEGuAAM
Lat Location
(32.84755399835360400,-96.83169775806046000)
22-00246394
Service Request Number: 22-00246394 • Address: 3412 EVENING PETAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00246394
Address
3412 EVENING PETAL LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-17T23:59:00.000
Status
Closed
Created Date
2022-06-11T11:50:09.000
Update Date
2023-06-08T23:18:15.000
Closed Date
2022-06-16T08:18:10.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002QxPWAA0
Lat Location
(32.88446521446191000,-96.86508371224527000)
26-00093114
Service Request Number: 26-00093114 • Address: AUDELIA RD & WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093114
Address
AUDELIA RD & WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:28:43.000
Update Date
2026-03-09T08:31:44.000
Closed Date
2026-03-09T08:31:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aR7BUAA0
Lat Location
(32.92305183778119500,-96.71811201014606000)
23-00433350
Service Request Number: 23-00433350 • Address: 3103 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00433350
Address
3103 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-19T23:59:00.000
Status
Closed
Created Date
2023-09-18T12:32:16.000
Update Date
2023-09-18T18:26:33.000
Closed Date
2023-09-18T18:26:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006JQtsAAG
Lat Location
(32.86301886251804000,-96.87223514091880000)
22-00292282
Service Request Number: 22-00292282 • Address: 19200 WIND MILL LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00292282
Address
19200 WIND MILL LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:56:00.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T12:58:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qeiDAAQ
Lat Location
(33.00945404676063000,-96.78835776565398000)
22-00089895
Service Request Number: 22-00089895 • Address: 3814 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00089895
Address
3814 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-09T16:38:45.000
Update Date
2023-06-08T23:35:53.000
Closed Date
2022-03-09T16:42:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001WOk2AAG
Lat Location
(32.70894548291631000,-96.78209977937372000)
26-00344022
Service Request Number: 26-00344022 • Address: 9001 CHANCELLOR ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00344022
Address
9001 CHANCELLOR ROW, DALLAS, TX, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T12:42:38.000
Update Date
2026-08-08T09:56:08.000
Closed Date
2026-08-06T09:55:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027HBBhAAO
Lat Location
(32.81934382994525400,-96.88859104747674000)
25-00269450
Service Request Number: 25-00269450 • Address: 2831 SCOTTSBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00269450
Address
2831 SCOTTSBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-23T23:59:00.000
Status
Closed
Created Date
2025-06-06T20:36:45.000
Update Date
2026-05-15T13:33:48.000
Closed Date
2026-05-15T13:33:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000kvpBNAAY
Lat Location
(32.81687778882966500,-96.66594908387182000)
22-00265992
Service Request Number: 22-00265992 • Address: 1319 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00265992
Address
1319 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-23T16:27:52.000
Update Date
2023-06-08T23:15:51.000
Closed Date
2022-06-29T09:35:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002g3QCAAY
Lat Location
(32.73277853015942000,-96.81697514357238000)
24-00519736
Service Request Number: 24-00519736 • Address: 3011 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00519736
Address
3011 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-26T09:38:49.000
Update Date
2024-10-26T09:53:08.000
Closed Date
2024-10-26T09:53:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FqxpoAAB
Lat Location
(32.77894374306285400,-96.84580161119354000)
26-00095320
Service Request Number: 26-00095320 • Address: HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00095320
Address
HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:56:35.000
Update Date
2026-03-09T18:42:50.000
Closed Date
2026-03-09T18:42:49.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ahmk5AAA
Lat Location
(32.80995242669547500,-96.83494684546646000)
25-00064256
Service Request Number: 25-00064256 • Address: 2615 BOMAR AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00064256
Address
2615 BOMAR AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-13T10:55:42.000
Update Date
2025-03-04T16:34:31.000
Closed Date
2025-03-04T16:34:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000USY8kAAH
Lat Location
(32.82608479978859000,-96.84003695315646000)
25-00039103
Service Request Number: 25-00039103 • Address: 8119 DELL GARDEN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00039103
Address
8119 DELL GARDEN AVE, DALLAS, TX, 75217
City Council District
5
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2025-01-13T15:21:44.000
Update Date
2025-01-29T11:28:17.000
Closed Date
2025-01-29T11:28:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SJn4xAAD
Lat Location
(32.72900471574324000,-96.68265315217334000)
26-00436048
Service Request Number: 26-00436048 • Address: 3892 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00436048
Address
3892 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-10-02T07:39:57.000
Update Date
2026-10-02T15:57:31.000
Closed Date
2026-10-02T15:57:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002LnEcbAAF
Lat Location
(32.77572314852418600,-96.71764141288723000)
26-00318935
Service Request Number: 26-00318935 • Address: 2128 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00318935
Address
2128 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-20T15:01:53.000
Update Date
2026-07-24T14:34:59.000
Closed Date
2026-07-22T13:41:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000023mazPAAQ
Lat Location
(32.76162928514797000,-96.85721948877132000)
25-00209469
Service Request Number: 25-00209469 • Address: 606 HAINES AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00209469
Address
606 HAINES AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-07T08:37:04.000
Update Date
2025-05-29T08:09:30.000
Closed Date
2025-05-29T08:09:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000gNJWRAA4
Lat Location
(32.74956262475445000,-96.82902918993138000)
25-00435558
Service Request Number: 25-00435558 • Address: 2647 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00435558
Address
2647 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-08T20:58:16.000
Update Date
2025-09-29T16:08:34.000
Closed Date
2025-09-29T16:08:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000010C8qvAAC
Lat Location
(32.71015741059435000,-96.78527243380125000)
25-00516317
Service Request Number: 25-00516317 • Address: S COCKRELL HILL RD & GANNON LN, DALLAS, TX, 75237 • Department: Transportation and Public Works Department
Service Request Number
25-00516317
Address
S COCKRELL HILL RD & GANNON LN, DALLAS, TX, 75237
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-10-30T23:59:00.000
Status
Closed
Created Date
2025-10-26T10:16:56.000
Update Date
2025-10-27T08:43:15.000
Closed Date
2025-10-27T08:43:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000192BqcAAE
Lat Location
(32.65669128733270600,-96.89127050596636000)
23-00062092
Service Request Number: 23-00062092 • Address: 1803 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00062092
Address
1803 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-15T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:31:38.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-13T11:29:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000057pUuAAI
Lat Location
(32.77955124823707000,-96.84825492247995000)
22-00468428
Service Request Number: 22-00468428 • Address: 1306 DICEMAN AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00468428
Address
1306 DICEMAN AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-26T11:58:43.000
Update Date
2023-06-08T02:50:38.000
Closed Date
2022-12-12T13:32:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003wZJQAA2
Lat Location
(32.73437494329499000,-96.78855267611557000)
25-00159214
Service Request Number: 25-00159214 • Address: 17361 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00159214
Address
17361 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-04-30T23:59:00.000
Status
Closed
Created Date
2025-04-09T15:47:26.000
Update Date
2025-04-29T09:31:23.000
Closed Date
2025-04-29T09:31:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
311-App
Unique Key
500cs00000cNRCyAAO
Lat Location
(32.98875320360602400,-96.80270733204620000)
26-00156061
Service Request Number: 26-00156061 • Address: 7704 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00156061
Address
7704 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:23:56.000
Update Date
2026-04-29T09:18:15.000
Closed Date
2026-04-29T09:18:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001i2yizAAA
Lat Location
(32.65370899298668000,-96.81909169182464000)
23-00233059
Service Request Number: 23-00233059 • Address: 418 S WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00233059
Address
418 S WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-05-26T23:59:00.000
Status
Closed
Created Date
2023-05-25T14:19:23.000
Update Date
2023-06-07T01:02:29.000
Closed Date
2023-05-25T16:26:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005fYgQAAU
Lat Location
(32.74132954613637000,-96.91900919497760000)
25-00538036
Service Request Number: 25-00538036 • Address: 2310 SOUTHERLAND AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00538036
Address
2310 SOUTHERLAND AVE, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-11-10T00:59:00.000
Status
Closed
Created Date
2025-11-08T10:51:18.000
Update Date
2025-11-27T21:51:19.000
Closed Date
2025-11-27T21:51:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001CU4GXAA1
Lat Location
(32.72778651950476000,-96.78850902908707000)
26-00092494
Service Request Number: 26-00092494 • Address: KIRNWOOD DR & W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00092494
Address
KIRNWOOD DR & W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:40:02.000
Update Date
2026-03-09T08:43:11.000
Closed Date
2026-03-09T08:43:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMfdbAAC
Lat Location
(32.64761866483582500,-96.86971948479237000)
26-00093521
Service Request Number: 26-00093521 • Address: 1917 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00093521
Address
1917 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:14:23.000
Update Date
2026-03-09T09:13:43.000
Closed Date
2026-03-09T09:13:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aTGovAAG
Lat Location
(32.74592664315909500,-96.65267459736917000)
23-00171252
Service Request Number: 23-00171252 • Address: 798 LIBERTY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00171252
Address
798 LIBERTY ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-18T23:59:00.000
Status
Closed
Created Date
2023-04-15T16:48:33.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-04-15T20:13:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005SdL3AAK
Lat Location
(32.79120510426669000,-96.78869517110998000)
26-00433268
Service Request Number: 26-00433268 • Address: EDD RD & C F HAWN FWY EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00433268
Address
EDD RD & C F HAWN FWY EB, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-30T12:23:57.000
Update Date
2026-10-02T14:07:09.000
Closed Date
2026-09-30T14:06:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002LGzaIAAT
Lat Location
(32.67911284233209000,-96.60875034552878000)
23-00360201
Service Request Number: 23-00360201 • Address: 7610 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00360201
Address
7610 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-04T09:56:28.000
Update Date
2023-08-09T10:50:34.000
Closed Date
2023-08-09T10:50:33.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z00000631B7AAI
Lat Location
(32.73706600729590000,-96.69163419564283000)
25-00105505
Service Request Number: 25-00105505 • Address: 1603 TAMPA BAY DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00105505
Address
1603 TAMPA BAY DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-17T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:57:36.000
Update Date
2025-03-14T16:48:15.000
Closed Date
2025-03-14T16:48:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3z3PAAR
Lat Location
(32.68643466216122000,-96.66277513485363000)
23-00418106
Service Request Number: 23-00418106 • Address: 830 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00418106
Address
830 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Office of Housing and Community Empowerment
Service Request Type
ADA Accessibility Concerns - OEI
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-10-20T18:26:24.000
Status
Closed
Created Date
2023-09-07T18:26:24.000
Update Date
2025-09-30T22:56:04.000
Closed Date
2023-09-20T18:32:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Ffk1AAC
Lat Location
(32.75271467549016000,-96.82774358775639000)
26-00063480
Service Request Number: 26-00063480 • Address: 5821 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00063480
Address
5821 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T18:55:24.000
Update Date
2026-03-09T09:29:40.000
Closed Date
2026-03-09T09:29:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WegDhAAJ
Lat Location
(32.81314200350872000,-96.76843388426066000)
22-00089871
Service Request Number: 22-00089871 • Address: 7402 ELDERBERRY LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00089871
Address
7402 ELDERBERRY LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-09T16:30:31.000
Update Date
2023-06-08T23:35:53.000
Closed Date
2022-06-09T12:24:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001WO9IAAW
Lat Location
(32.64546655807098000,-96.94917794791915000)
25-00036110
Service Request Number: 25-00036110 • Address: JUSTICE CENTER & N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
25-00036110
Address
JUSTICE CENTER & N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-27T17:40:04.000
Update Date
2025-01-28T14:23:19.000
Closed Date
2025-01-28T14:23:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000S4DY1AAN
Lat Location
(32.77893398581320400,-96.81347711880099000)
26-00153913
Service Request Number: 26-00153913 • Address: 6611 SHADOW CREEK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00153913
Address
6611 SHADOW CREEK DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-13T17:12:25.000
Update Date
2026-04-14T15:54:42.000
Closed Date
2026-04-14T15:54:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hn5ABAAY
Lat Location
(32.65740544344485000,-96.76701470219871000)
26-00430827
Service Request Number: 26-00430827 • Address: 2850 TOLUCA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00430827
Address
2850 TOLUCA AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T07:57:10.000
Update Date
2026-10-02T13:58:06.000
Closed Date
2026-10-02T13:12:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KsTGbAAN
Lat Location
(32.71163639603463000,-96.82532858347899000)
25-00424735
Service Request Number: 25-00424735 • Address: 8161 MOBERLY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00424735
Address
8161 MOBERLY LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2025-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-02-28T18:14:37.000
Update Date
2025-09-02T16:59:59.000
Closed Date
2025-09-02T16:59:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000z7Dn0AAE
Lat Location
(32.78215564046192000,-96.68033998175441000)
26-00437338
Service Request Number: 26-00437338 • Address: 3818 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00437338
Address
3818 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-10-02T16:51:49.000
Update Date
2026-10-02T16:51:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LxwKdAAJ
Lat Location
(32.85341752141046400,-96.65781396033405000)
22-00480353
Service Request Number: 22-00480353 • Address: 1516 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
22-00480353
Address
1516 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2022-10-31T08:44:46.000
Update Date
2023-06-08T02:27:30.000
Closed Date
2022-11-03T08:28:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000041ee9AAA
Lat Location
(32.80010312516708000,-96.78055495604119000)
26-00092449
Service Request Number: 26-00092449 • Address: W CAMP WISDOM RD & PASTOR BAILEY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00092449
Address
W CAMP WISDOM RD & PASTOR BAILEY DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:01:53.000
Update Date
2026-03-09T09:05:31.000
Closed Date
2026-03-09T09:05:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMmFGAA0
Lat Location
(32.66271081169115600,-96.87432510300127000)
21-00837068
Service Request Number: 21-00837068 • Address: 2222 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00837068
Address
2222 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-11T09:54:42.000
Update Date
2023-06-09T00:09:52.000
Closed Date
2021-09-15T17:18:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qwa2uAAA
Lat Location
(32.70520692252853000,-96.79240473139677000)
24-00300986
Service Request Number: 24-00300986 • Address: 5126 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00300986
Address
5126 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-21T10:53:36.000
Update Date
2024-06-21T17:38:09.000
Closed Date
2024-06-21T17:38:08.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000087QlMAAU
Lat Location
(32.81674054875347000,-96.78371511359293000)
22-00526757
Service Request Number: 22-00526757 • Address: 5300 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00526757
Address
5300 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-07T11:15:14.000
Update Date
2023-06-08T02:12:54.000
Closed Date
2022-12-27T17:20:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004N1j5AAC
Lat Location
(32.81716688117738000,-96.83124233629634000)
22-00229325
Service Request Number: 22-00229325 • Address: 3513 APPLE VALLEY WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00229325
Address
3513 APPLE VALLEY WAY, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-09T23:59:00.000
Status
Closed
Created Date
2022-06-02T10:12:32.000
Update Date
2023-06-08T23:26:15.000
Closed Date
2022-06-08T10:40:03.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002LPMLAA4
Lat Location
(32.76610771171772000,-96.65228161271897000)
26-00079179
Service Request Number: 26-00079179 • Address: 2508 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00079179
Address
2508 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-22T23:59:00.000
Status
Closed
Created Date
2026-02-27T09:56:28.000
Update Date
2026-03-09T06:31:29.000
Closed Date
2026-03-09T06:31:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Yg017AAB
Lat Location
(32.81577027038303400,-96.73289070830423000)
26-00095398
Service Request Number: 26-00095398 • Address: 6419 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095398
Address
6419 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:57:52.000
Update Date
2026-03-09T18:58:12.000
Closed Date
2026-03-09T18:57:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aiMXTAA2
Lat Location
(32.77637763564255000,-96.70747752154514000)
26-00207351
Service Request Number: 26-00207351 • Address: 10822 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00207351
Address
10822 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-05-14T13:26:00.000
Update Date
2026-05-15T15:35:59.000
Closed Date
2026-05-15T15:35:58.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p151NAAQ
Lat Location
(32.72478212216111600,-96.64008000371872000)
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