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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00193827
Service Request Number: 23-00193827 • Address: 11917 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
23-00193827
Address
11917 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-05-03T23:59:00.000
Status
Closed
Created Date
2023-04-28T13:03:38.000
Update Date
2023-06-07T00:57:00.000
Closed Date
2023-05-02T07:04:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005Wz5XAAS
Lat Location
(32.91200095299797000,-96.86892421061870000)
24-00425127
Service Request Number: 24-00425127 • Address: 4320 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00425127
Address
4320 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-03T15:56:29.000
Status
Closed
Created Date
2024-09-01T15:56:29.000
Update Date
2024-09-01T23:34:46.000
Closed Date
2024-09-01T23:34:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006tUzmAAE
Lat Location
(32.99727733906449600,-96.83644268340632000)
26-00148953
Service Request Number: 26-00148953 • Address: 1321 OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00148953
Address
1321 OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T10:28:31.000
Update Date
2026-04-14T09:44:01.000
Closed Date
2026-04-14T09:43:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hE5o9AAC
Lat Location
(32.73455087176690600,-96.67142664810184000)
24-00508566
Service Request Number: 24-00508566 • Address: 3556 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00508566
Address
3556 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-11-08T18:59:00.000
Status
Closed
Created Date
2024-10-20T12:45:25.000
Update Date
2024-10-21T08:36:30.000
Closed Date
2024-10-21T08:36:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Em5DWAAZ
Lat Location
(32.83094372777098600,-96.73048752218038000)
25-00555418
Service Request Number: 25-00555418 • Address: 2627 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00555418
Address
2627 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-09T00:59:00.000
Status
Closed
Created Date
2025-11-20T13:34:12.000
Update Date
2026-05-15T13:12:30.000
Closed Date
2026-05-15T13:11:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001FNzsrAAD
Lat Location
(32.70421132208288000,-96.78130205079246000)
20-01199549
Service Request Number: 20-01199549 • Address: 3520 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01199549
Address
3520 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-12-12T19:06:06.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-13T11:39:43.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500t000000dFEAuAAO
Lat Location
(32.81229192185006000,-96.80502771308565000)
22-00351727
Service Request Number: 22-00351727 • Address: 5800 ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00351727
Address
5800 ROYAL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-09-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-08-16T16:01:48.000
Update Date
2026-08-07T13:58:09.000
Closed Date
2022-08-17T08:46:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000003HpONAA0
Lat Location
(32.89464738666744000,-96.80893434574452000)
26-00109689
Service Request Number: 26-00109689 • Address: 272 BUTTERCUP LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00109689
Address
272 BUTTERCUP LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-25T09:27:56.000
Update Date
2026-03-18T09:31:45.000
Closed Date
2026-03-18T09:31:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cSiUMAA0
Lat Location
(32.71511383887301000,-96.65944859683346000)
26-00152949
Service Request Number: 26-00152949 • Address: 7351 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00152949
Address
7351 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T11:37:22.000
Update Date
2026-04-14T17:21:16.000
Closed Date
2026-04-14T17:21:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hfHhyAAE
Lat Location
(32.88905405524421600,-96.77944989224282000)
25-00525677
Service Request Number: 25-00525677 • Address: 1029 LOCAL VISTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00525677
Address
1029 LOCAL VISTA DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-04T00:59:00.000
Status
Closed
Created Date
2025-10-31T12:45:19.000
Update Date
2025-10-31T13:44:25.000
Closed Date
2025-10-31T13:44:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001AVNWjAAP
Lat Location
(32.69537602205863000,-96.67217124121470000)
21-00442937
Service Request Number: 21-00442937 • Address: 4603 FALLON PL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00442937
Address
4603 FALLON PL, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T15:06:14.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-06-25T09:44:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6icAAC
Lat Location
(32.78157280675759000,-96.71360882275116000)
25-00017804
Service Request Number: 25-00017804 • Address: N CARROLL AVE & GASTON AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00017804
Address
N CARROLL AVE & GASTON AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-14T17:15:16.000
Update Date
2025-01-30T13:48:27.000
Closed Date
2025-01-30T13:48:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000QR3pGAAT
Lat Location
(32.79670107838015000,-96.77352254995070000)
24-00247112
Service Request Number: 24-00247112 • Address: ABRAMS RD & E NORTHWEST HWY, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00247112
Address
ABRAMS RD & E NORTHWEST HWY, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-06-10T18:59:00.000
Status
Closed
Created Date
2024-05-26T10:55:52.000
Update Date
2024-05-27T16:01:32.000
Closed Date
2024-05-27T16:01:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007wWKQAA2
Lat Location
(32.85680651751378000,-96.74976317588752000)
26-00184392
Service Request Number: 26-00184392 • Address: 7130 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00184392
Address
7130 MIMOSA LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T04:34:28.000
Update Date
2026-05-15T06:52:58.000
Closed Date
2026-05-15T06:52:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001m5jZqAAI
Lat Location
(32.88334064821019000,-96.78187141010986000)
22-00434966
Service Request Number: 22-00434966 • Address: DONNA DR & DAY ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00434966
Address
DONNA DR & DAY ST, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-10-05T23:59:00.000
Status
Closed
Created Date
2022-10-04T09:16:40.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-10-04T11:39:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003kFpBAAU
Lat Location
(32.76816574692749400,-96.70510850471655000)
22-00149173
Service Request Number: 22-00149173 • Address: PEAVY RD & VAN DYKE RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00149173
Address
PEAVY RD & VAN DYKE RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-04-19T23:59:00.000
Status
Closed
Created Date
2022-04-17T19:31:36.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-04-18T02:36:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001qv2kAAA
Lat Location
(32.85307967155880000,-96.71639917017515000)
21-00997700
Service Request Number: 21-00997700 • Address: SCYENE RD & LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00997700
Address
SCYENE RD & LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-24T13:58:04.000
Update Date
2023-06-08T23:58:20.000
Closed Date
2022-01-05T10:24:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIEu8AAG
Lat Location
(32.76575204547461000,-96.71942404256512000)
25-00036126
Service Request Number: 25-00036126 • Address: 10200 MILLER RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00036126
Address
10200 MILLER RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-01-29T00:59:00.000
Status
Closed
Created Date
2025-01-27T17:47:48.000
Update Date
2025-01-27T18:09:46.000
Closed Date
2025-01-27T18:09:46.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000S43KAAAZ
Lat Location
(32.89431675697767000,-96.71005617157543000)
25-00307258
Service Request Number: 25-00307258 • Address: 5201 RANCHERO LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00307258
Address
5201 RANCHERO LN, DALLAS, TX, 75236
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-01T18:59:00.000
Status
Closed
Created Date
2025-06-27T10:46:16.000
Update Date
2025-06-27T14:38:13.000
Closed Date
2025-06-27T14:37:58.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000nwuGwAAI
Lat Location
(32.68025976195603000,-96.91242846739986000)
25-00041577
Service Request Number: 25-00041577 • Address: SUETELLE DR & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00041577
Address
SUETELLE DR & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-04-03T23:59:00.000
Status
Closed
Created Date
2025-01-30T13:01:20.000
Update Date
2025-03-11T16:48:51.000
Closed Date
2025-03-11T16:48:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUgPvAAL
Lat Location
(32.69393432878365500,-96.68290961472275000)
21-00550970
Service Request Number: 21-00550970 • Address: 2720 TEALMONT TRL, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00550970
Address
2720 TEALMONT TRL, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:53:54.000
Update Date
2023-06-12T01:22:15.000
Closed Date
2021-06-16T13:23:29.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1gXaAAI
Lat Location
(32.71582554669256000,-96.90913254409365000)
24-00060939
Service Request Number: 24-00060939 • Address: 1274 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00060939
Address
1274 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-15T23:59:00.000
Status
Closed
Created Date
2024-02-07T19:27:10.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-02-08T15:56:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DhBkAAK
Lat Location
(32.75893776903052000,-96.82557904562624000)
22-00220135
Service Request Number: 22-00220135 • Address: 7620 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00220135
Address
7620 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-26T22:45:55.000
Update Date
2023-06-08T23:21:23.000
Closed Date
2022-06-01T11:41:00.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002HzUmAAK
Lat Location
(32.79864340580573400,-96.71743764402004000)
24-00360637
Service Request Number: 24-00360637 • Address: 2837 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00360637
Address
2837 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-09-06T15:05:26.000
Status
Closed
Created Date
2024-07-25T15:05:26.000
Update Date
2024-08-28T16:06:00.000
Closed Date
2024-08-28T16:06:00.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs0000029fFlAAI
Lat Location
(32.69411514596265000,-96.77343637309596000)
25-00178891
Service Request Number: 25-00178891 • Address: 7611 UMPHRESS RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00178891
Address
7611 UMPHRESS RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-22T23:59:00.000
Status
Closed
Created Date
2025-04-21T10:39:29.000
Update Date
2025-04-21T12:23:41.000
Closed Date
2025-04-21T12:23:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000dxbJdAAI
Lat Location
(32.74255602586010400,-96.69148874446765000)
26-00093990
Service Request Number: 26-00093990 • Address: 2318 ANDERSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00093990
Address
2318 ANDERSON ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:50:50.000
Update Date
2026-03-09T13:55:18.000
Closed Date
2026-03-09T13:55:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aVmROAA0
Lat Location
(32.74542433792452000,-96.75588392561848000)
26-00082332
Service Request Number: 26-00082332 • Address: CEDAR SPRINGS RD & RALEIGH ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00082332
Address
CEDAR SPRINGS RD & RALEIGH ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-03-02T08:41:19.000
Update Date
2026-03-09T13:19:21.000
Closed Date
2026-03-09T13:19:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Z4QNRAA3
Lat Location
(32.81755821784470000,-96.81927525065083000)
26-00263869
Service Request Number: 26-00263869 • Address: 11900 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00263869
Address
11900 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-24T23:59:00.000
Status
Closed
Created Date
2026-06-17T06:16:00.000
Update Date
2026-06-18T10:13:33.000
Closed Date
2026-06-18T10:13:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001w5hNNAAY
Lat Location
(32.91122120896479000,-96.80360655605880000)
24-00502450
Service Request Number: 24-00502450 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00502450
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-16T13:33:22.000
Update Date
2024-10-17T08:40:06.000
Closed Date
2024-10-17T08:40:05.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Email
Unique Key
500cs00000EA4WxAAL
Lat Location
(32.83372522893256000,-96.70242095680126000)
24-00587185
Service Request Number: 24-00587185 • Address: 2917 PLAYA VISTA DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
24-00587185
Address
2917 PLAYA VISTA DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-13T18:59:00.000
Status
Closed
Created Date
2024-12-10T21:05:50.000
Update Date
2024-12-12T11:27:00.000
Closed Date
2024-12-12T11:26:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MMOTfAAP
Lat Location
(32.70903577253701000,-96.89647841977057000)
25-00604834
Service Request Number: 25-00604834 • Address: 200 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00604834
Address
200 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-30T17:42:35.000
Update Date
2026-01-08T18:29:05.000
Closed Date
2026-01-08T18:29:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MYfgKAAT
Lat Location
(32.77859175050025400,-96.82574052091783000)
25-00407358
Service Request Number: 25-00407358 • Address: 3126 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00407358
Address
3126 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:35:25.000
Update Date
2025-08-27T09:05:11.000
Closed Date
2025-08-27T09:05:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xYZEKAA4
Lat Location
(32.86315090494715500,-96.87159191967754000)
24-00381730
Service Request Number: 24-00381730 • Address: 3638 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00381730
Address
3638 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-09T23:59:00.000
Status
Closed
Created Date
2024-08-06T17:46:37.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-08-07T10:42:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000003c7RnAAI
Lat Location
(32.76757190186837000,-96.74876469719014000)
26-00257375
Service Request Number: 26-00257375 • Address: 900 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00257375
Address
900 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-29T23:59:00.000
Status
Closed
Created Date
2026-06-12T17:27:30.000
Update Date
2026-06-18T13:07:50.000
Closed Date
2026-06-16T12:54:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vFjA1AAK
Lat Location
(32.84490228974815600,-96.70506812128380000)
23-00442659
Service Request Number: 23-00442659 • Address: 7564 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00442659
Address
7564 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-06T23:59:00.000
Status
Closed
Created Date
2023-09-23T12:30:00.000
Update Date
2023-10-17T14:58:49.000
Closed Date
2023-10-17T14:58:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006LacMAAS
Lat Location
(32.87702179519450000,-96.75284472414042000)
25-00546824
Service Request Number: 25-00546824 • Address: 2134 MOUSER ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00546824
Address
2134 MOUSER ST, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-18T00:59:00.000
Status
Closed
Created Date
2025-11-14T15:15:06.000
Update Date
2025-11-14T15:47:59.000
Closed Date
2025-11-14T15:47:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001DxWofAAF
Lat Location
(32.73899304255223000,-96.79166136475504000)
22-00196960
Service Request Number: 22-00196960 • Address: 2835 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00196960
Address
2835 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-05-14T23:59:00.000
Status
Closed
Created Date
2022-05-13T22:19:28.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-19T19:31:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000029e3ZAAQ
Lat Location
(32.71393819738165000,-96.77927791980352000)
26-00252771
Service Request Number: 26-00252771 • Address: 8341 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00252771
Address
8341 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-10T14:40:44.000
Update Date
2026-06-18T14:50:14.000
Closed Date
2026-06-18T14:50:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ufJfVAAU
Lat Location
(32.71986185315764600,-96.67701588161543000)
24-00334095
Service Request Number: 24-00334095 • Address: 2026 CLOUDCROFT CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00334095
Address
2026 CLOUDCROFT CIR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T10:47:07.000
Update Date
2024-07-22T11:23:12.000
Closed Date
2024-07-22T11:23:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000008Em84AAC
Lat Location
(32.70041867872406000,-96.85165133736356000)
26-00401665
Service Request Number: 26-00401665 • Address: 6949 ASPEN CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00401665
Address
6949 ASPEN CREEK LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-09T19:41:52.000
Update Date
2026-09-12T09:11:14.000
Closed Date
2026-09-10T09:10:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GJ8scAAD
Lat Location
(32.99983746461764000,-96.78254191120010000)
21-00125212
Service Request Number: 21-00125212 • Address: 8508 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00125212
Address
8508 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-02-09T16:57:22.000
Update Date
2023-06-09T02:23:27.000
Closed Date
2021-02-22T12:37:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000gOB2TAAW
Lat Location
(32.75466670515645000,-96.67463531684085000)
21-00296616
Service Request Number: 21-00296616 • Address: 12224 SUNLAND ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00296616
Address
12224 SUNLAND ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-02T15:51:29.000
Update Date
2023-06-09T01:55:43.000
Closed Date
2021-04-06T08:16:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jvBiuAAE
Lat Location
(32.86195271947689000,-96.68722777753061000)
22-00397538
Service Request Number: 22-00397538 • Address: 9019 LIPTONSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00397538
Address
9019 LIPTONSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-12T14:11:26.000
Update Date
2023-06-08T02:48:33.000
Closed Date
2022-09-26T16:10:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XsKPAA0
Lat Location
(32.87065583384732000,-96.70525637896138000)
25-00074206
Service Request Number: 25-00074206 • Address: 4214 HUCKLEBERRY CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00074206
Address
4214 HUCKLEBERRY CIR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-02-23T00:59:00.000
Status
Closed
Created Date
2025-02-20T14:35:53.000
Update Date
2025-02-20T16:22:15.000
Closed Date
2025-02-20T16:22:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000VPN4RAAX
Lat Location
(32.69239844566100000,-96.82191015251217000)
21-00008097
Service Request Number: 21-00008097 • Address: 3736 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00008097
Address
3736 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-12T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:31:02.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-29T12:53:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000e0zQYAAY
Lat Location
(32.76076449014902000,-96.76448411385755000)
24-00447862
Service Request Number: 24-00447862 • Address: 514 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00447862
Address
514 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-15T12:39:27.000
Update Date
2024-09-16T16:39:06.000
Closed Date
2024-09-16T16:39:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000008ozVAAAY
Lat Location
(32.78037544081479400,-96.83230319625116000)
24-00180648
Service Request Number: 24-00180648 • Address: 8915 VISTA VIEW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00180648
Address
8915 VISTA VIEW DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-19T11:00:48.000
Update Date
2024-04-22T16:32:53.000
Closed Date
2024-04-22T16:32:52.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007i2CWAAY
Lat Location
(32.90259627074999600,-96.74858349873001000)
24-00475139
Service Request Number: 24-00475139 • Address: 17530 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00475139
Address
17530 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-01T00:59:00.000
Status
Closed
Created Date
2024-10-01T04:49:44.000
Update Date
2024-10-03T15:04:36.000
Closed Date
2024-10-03T15:04:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000B7YwHAAV
Lat Location
(32.98868445260768600,-96.85453035376925000)
22-00564872
Service Request Number: 22-00564872 • Address: 8254 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00564872
Address
8254 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-07T00:59:00.000
Status
Closed
Created Date
2022-12-29T22:01:47.000
Update Date
2023-06-08T01:52:52.000
Closed Date
2023-01-03T17:35:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004cWNPAA2
Lat Location
(32.89028613320090000,-96.76233384611726000)
26-00144915
Service Request Number: 26-00144915 • Address: 9900 KITTYHAWK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00144915
Address
9900 KITTYHAWK LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-10T23:59:00.000
Status
Closed
Created Date
2026-04-08T11:10:18.000
Update Date
2026-04-14T09:19:45.000
Closed Date
2026-04-14T09:19:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gjMeqAAE
Lat Location
(32.72625200497970600,-96.65193474594429000)
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