Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
25-00024828
Service Request Number: 25-00024828 • Address: 7000 DEL REY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00024828
Address
7000 DEL REY DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-05-02T23:59:00.000
Status
Closed
Created Date
2025-01-19T13:25:24.000
Update Date
2025-02-21T16:47:37.000
Closed Date
2025-02-21T16:47:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000R3A9mAAF
Lat Location
(32.66393787870795500,-96.87830093587293000)
26-00315228
Service Request Number: 26-00315228 • Address: 13720 INDIAN WELLS RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00315228
Address
13720 INDIAN WELLS RD, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-17T15:18:40.000
Update Date
2026-07-24T12:30:45.000
Closed Date
2026-07-22T12:26:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023MCvuAAG
Lat Location
(32.67926156208303000,-96.59528699281972000)
23-00391736
Service Request Number: 23-00391736 • Address: 99 RUE DU LAC, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00391736
Address
99 RUE DU LAC, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-29T23:59:00.000
Status
Closed
Created Date
2023-08-22T19:15:15.000
Update Date
2023-08-24T14:32:23.000
Closed Date
2023-08-24T14:32:23.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000069dNYAAY
Lat Location
(32.91019938417189000,-96.79929453169936000)
22-00196971
Service Request Number: 22-00196971 • Address: 2760 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
22-00196971
Address
2760 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-13T22:47:03.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-23T13:55:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029eIPAAY
Lat Location
(32.79361764032097000,-96.80763255512431000)
23-00148193
Service Request Number: 23-00148193 • Address: 6104 L B J FWY EB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
23-00148193
Address
6104 L B J FWY EB, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-03T09:36:36.000
Update Date
2023-06-07T01:38:01.000
Closed Date
2023-04-13T15:02:39.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000005OdmMAAS
Lat Location
(32.92476515049778400,-96.80126569322354000)
23-00390505
Service Request Number: 23-00390505 • Address: 9050 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00390505
Address
9050 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-22T10:55:21.000
Update Date
2023-08-23T09:08:07.000
Closed Date
2023-08-23T09:08:05.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z0000069PEuAAM
Lat Location
(32.91388080278279000,-96.74894321931862000)
26-00078854
Service Request Number: 26-00078854 • Address: 911 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00078854
Address
911 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-02-26T21:33:31.000
Update Date
2026-03-09T08:32:02.000
Closed Date
2026-03-09T08:32:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YbxZkAAJ
Lat Location
(32.74366728519466000,-96.81091020517376000)
25-00324698
Service Request Number: 25-00324698 • Address: 3830 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00324698
Address
3830 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-21T18:59:00.000
Status
Closed
Created Date
2025-07-07T17:49:14.000
Update Date
2025-08-01T09:54:09.000
Closed Date
2025-08-01T09:53:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pN8IsAAK
Lat Location
(32.87134724324205600,-96.85171102378992000)
24-00481722
Service Request Number: 24-00481722 • Address: 6100 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
24-00481722
Address
6100 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2024-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-10-03T19:19:38.000
Update Date
2024-10-04T03:21:59.000
Closed Date
2024-10-04T03:21:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000BipGcAAJ
Lat Location
(32.67340103328757600,-96.80565643408508000)
22-00556939
Service Request Number: 22-00556939 • Address: 9744 FAIRCLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00556939
Address
9744 FAIRCLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:32:07.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-28T18:23:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5OZAA0
Lat Location
(32.74071546864857000,-96.65498187031581000)
26-00078703
Service Request Number: 26-00078703 • Address: 4013 PREFERRED PL, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00078703
Address
4013 PREFERRED PL, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T18:28:42.000
Update Date
2026-03-09T16:27:28.000
Closed Date
2026-03-09T16:27:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YawuDAAR
Lat Location
(32.66078343002393000,-96.88437375283000000)
26-00308270
Service Request Number: 26-00308270 • Address: 1166 N MOROCCO AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00308270
Address
1166 N MOROCCO AVE, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-07-16T23:59:00.000
Status
Closed
Created Date
2026-07-14T08:30:15.000
Update Date
2026-07-16T11:17:35.000
Closed Date
2026-07-14T10:20:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000022PYVlAAO
Lat Location
(32.75551712474000000,-96.90999897159190000)
25-00100001
Service Request Number: 25-00100001 • Address: 4633 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
25-00100001
Address
4633 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-03-22T18:59:00.000
Status
Closed
Created Date
2025-03-06T22:04:34.000
Update Date
2025-03-28T13:00:40.000
Closed Date
2025-03-28T12:59:55.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00000XaMjlAAF
Lat Location
(32.79407581550478000,-96.76772344019935000)
21-00267009
Service Request Number: 21-00267009 • Address: 1617 TAYLORCREST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00267009
Address
1617 TAYLORCREST DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:44:33.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T12:44:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChDhAAK
Lat Location
(32.68186305725066000,-96.60020149381965000)
26-00150768
Service Request Number: 26-00150768 • Address: N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00150768
Address
N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed
Created Date
2026-04-11T11:35:02.000
Update Date
2026-04-14T13:08:51.000
Closed Date
2026-04-14T13:08:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hPOKQAA4
Lat Location
(32.78107369467670000,-96.80469831403826000)
26-00077392
Service Request Number: 26-00077392 • Address: 2212 SUTTER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00077392
Address
2212 SUTTER ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T11:03:52.000
Update Date
2026-03-02T16:32:14.000
Closed Date
2026-03-02T16:32:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSc4fAAD
Lat Location
(32.72020007065833600,-96.78888261135502000)
26-00152843
Service Request Number: 26-00152843 • Address: 1202 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00152843
Address
1202 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T11:04:03.000
Update Date
2026-04-14T17:47:42.000
Closed Date
2026-04-14T17:47:42.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hcdtWAAQ
Lat Location
(32.73808410713362000,-96.80678291088452000)
26-00151933
Service Request Number: 26-00151933 • Address: 2326 SCOTT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00151933
Address
2326 SCOTT ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-12T15:58:16.000
Update Date
2026-04-14T17:47:19.000
Closed Date
2026-04-14T17:47:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hWMiTAAW
Lat Location
(32.74140921886538500,-96.75632683897781000)
23-00547511
Service Request Number: 23-00547511 • Address: 17984 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00547511
Address
17984 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-12-09T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:57:41.000
Update Date
2023-12-06T09:02:58.000
Closed Date
2023-12-06T09:02:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mKpyAAE
Lat Location
(32.99504491860851000,-96.82907861880874000)
26-00374091
Service Request Number: 26-00374091 • Address: 4918 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00374091
Address
4918 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-26T23:59:00.000
Status
Closed
Created Date
2026-08-22T14:11:33.000
Update Date
2026-08-23T14:14:53.000
Closed Date
2026-08-23T14:14:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002BkesjAAB
Lat Location
(32.79804835874470000,-96.76629408189466000)
23-00397212
Service Request Number: 23-00397212 • Address: 3422 WENDELKIN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00397212
Address
3422 WENDELKIN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-25T15:32:17.000
Update Date
2023-09-18T16:16:49.000
Closed Date
2023-09-18T16:16:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006Ap5GAAS
Lat Location
(32.75986793324499000,-96.77254486816209000)
24-00572184
Service Request Number: 24-00572184 • Address: 5414 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00572184
Address
5414 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-30T16:25:03.000
Update Date
2025-08-08T11:04:18.000
Closed Date
2025-08-08T10:18:01.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000L49TdAAJ
Lat Location
(32.82315121993202000,-96.82756041916791000)
21-00209714
Service Request Number: 21-00209714 • Address: 1553 FIJI ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00209714
Address
1553 FIJI ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-09T10:39:25.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-11T09:48:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000iZfJ5AAK
Lat Location
(32.74498415715999000,-96.80101651783058000)
25-00084037
Service Request Number: 25-00084037 • Address: 2219 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00084037
Address
2219 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-26T15:58:42.000
Update Date
2025-02-26T22:55:57.000
Closed Date
2025-02-26T22:55:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000WHnbNAAT
Lat Location
(32.80599020776502000,-96.82467369049330000)
25-00086127
Service Request Number: 25-00086127 • Address: 2608 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
25-00086127
Address
2608 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-01T00:59:00.000
Status
Closed
Created Date
2025-02-27T15:00:05.000
Update Date
2025-02-27T16:14:13.000
Closed Date
2025-02-27T16:14:12.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Phone
Unique Key
500cs00000WSf2cAAD
Lat Location
(32.78176204932149000,-96.78471758064930000)
22-00382262
Service Request Number: 22-00382262 • Address: 10743 LAKE GARDENS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00382262
Address
10743 LAKE GARDENS DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-12T23:59:00.000
Status
Closed
Created Date
2022-09-02T17:45:11.000
Update Date
2023-06-08T02:45:37.000
Closed Date
2022-09-09T09:33:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003SrUSAA0
Lat Location
(32.84717147736898000,-96.69170641957332000)
25-00435551
Service Request Number: 25-00435551 • Address: 2657 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00435551
Address
2657 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-08T20:53:14.000
Update Date
2025-09-29T16:19:34.000
Closed Date
2025-09-29T16:19:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000010BuMmAAK
Lat Location
(32.71030627998505000,-96.78496871836317000)
26-00192097
Service Request Number: 26-00192097 • Address: 305 E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00192097
Address
305 E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-30T23:59:00.000
Status
Closed
Created Date
2026-05-05T18:16:21.000
Update Date
2026-06-18T16:07:15.000
Closed Date
2026-06-16T16:06:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001n84XyAAI
Lat Location
(32.75869656076256600,-96.82017050271423000)
25-00506508
Service Request Number: 25-00506508 • Address: 5123 VETERANS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00506508
Address
5123 VETERANS DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-20T10:28:05.000
Update Date
2025-10-20T13:42:41.000
Closed Date
2025-10-20T13:42:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000017Rs9RAAS
Lat Location
(32.68670980286324000,-96.77776986177525000)
21-00716232
Service Request Number: 21-00716232 • Address: 3820 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00716232
Address
3820 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T15:57:26.000
Update Date
2023-06-09T00:36:25.000
Closed Date
2021-08-03T16:01:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9qvOAAQ
Lat Location
(32.75994031648624000,-96.76335040438617000)
21-00797923
Service Request Number: 21-00797923 • Address: 2215 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00797923
Address
2215 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose Cat - DAS
Overall Service Request Due Date
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-29T16:27:46.000
Update Date
2023-06-09T00:20:27.000
Closed Date
2021-08-29T16:27:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qVqQtAAK
Lat Location
(32.72131750539226000,-96.82065567420989000)
25-00395786
Service Request Number: 25-00395786 • Address: 1400 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
25-00395786
Address
1400 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-15T20:17:22.000
Update Date
2026-05-15T13:25:16.000
Closed Date
2026-05-15T13:25:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wUdsDAAS
Lat Location
(32.79594332547130600,-96.82258978934789000)
24-00334085
Service Request Number: 24-00334085 • Address: 6171 SUDBURY DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00334085
Address
6171 SUDBURY DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T10:45:06.000
Update Date
2024-08-13T12:19:21.000
Closed Date
2024-08-13T12:19:20.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000008ElObAAK
Lat Location
(32.83933859083265000,-96.75913488961858000)
26-00392957
Service Request Number: 26-00392957 • Address: 6400 TEXAS BLUEBELL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00392957
Address
6400 TEXAS BLUEBELL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-09T23:59:00.000
Status
Closed
Created Date
2026-09-03T07:28:48.000
Update Date
2026-09-04T08:15:17.000
Closed Date
2026-09-04T08:15:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002EgNwnAAF
Lat Location
(32.66960237716251000,-96.75242939190144000)
24-00529593
Service Request Number: 24-00529593 • Address: 3028 SCOTTSBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00529593
Address
3028 SCOTTSBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-01T09:28:59.000
Update Date
2025-01-13T23:44:55.000
Closed Date
2025-01-13T23:44:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000GrtOXAAZ
Lat Location
(32.81672331458138000,-96.66320638244069000)
26-00151875
Service Request Number: 26-00151875 • Address: 4101 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00151875
Address
4101 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-24T23:59:00.000
Status
Closed
Created Date
2026-04-12T14:35:09.000
Update Date
2026-04-14T15:24:44.000
Closed Date
2026-04-14T15:24:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hVzabAAC
Lat Location
(32.81634051365365000,-96.80728791487970000)
25-00467723
Service Request Number: 25-00467723 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00467723
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-26T01:50:28.000
Update Date
2025-09-26T02:09:14.000
Closed Date
2025-09-26T02:09:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs0000138dhtAAA
Lat Location
(32.99618222064707000,-96.84361588844433000)
21-00214448
Service Request Number: 21-00214448 • Address: 3805 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00214448
Address
3805 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-10T12:08:32.000
Update Date
2023-06-09T02:19:02.000
Closed Date
2021-03-10T12:14:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000ia8DRAAY
Lat Location
(32.72181428011026000,-96.88192604692202000)
21-00346743
Service Request Number: 21-00346743 • Address: 1906 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00346743
Address
1906 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-19T12:06:54.000
Update Date
2023-06-09T01:53:37.000
Closed Date
2021-05-20T18:13:16.000
Priority
Emergency
Method Received Description
API
Unique Key
500t000000kgB96AAE
Lat Location
(32.80050202262166000,-96.78715536669006000)
23-00211793
Service Request Number: 23-00211793 • Address: PLEASANT DR & SCYENE CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00211793
Address
PLEASANT DR & SCYENE CIR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-15T11:46:56.000
Update Date
2023-06-07T01:11:57.000
Closed Date
2023-05-15T15:41:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005cFjyAAE
Lat Location
(32.76407239862325000,-96.67761189408093000)
22-00227193
Service Request Number: 22-00227193 • Address: 1924 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
22-00227193
Address
1924 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-02T23:59:00.000
Status
Closed
Created Date
2022-06-01T10:47:36.000
Update Date
2023-06-08T21:44:30.000
Closed Date
2022-06-01T11:49:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002KbGFAA0
Lat Location
(32.76744618763327600,-96.82269897290728000)
23-00261974
Service Request Number: 23-00261974 • Address: 7414 WOODSPAN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00261974
Address
7414 WOODSPAN DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-06-12T23:59:00.000
Status
Closed
Created Date
2023-06-11T11:40:41.000
Update Date
2023-06-11T11:40:45.000
Closed Date
2023-06-11T11:40:41.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005kDMnAAM
Lat Location
(32.65866293359198400,-96.83185590658145000)
24-00496861
Service Request Number: 24-00496861 • Address: 3800 S TYLER ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00496861
Address
3800 S TYLER ST, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-12T21:55:15.000
Update Date
2024-10-15T12:11:35.000
Closed Date
2024-10-15T12:11:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000DSs1BAAT
Lat Location
(32.69829293228350000,-96.83702245201874000)
24-00278961
Service Request Number: 24-00278961 • Address: 5016 LILAC LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
24-00278961
Address
5016 LILAC LN, DALLAS, TX, 75209
City Council District
13
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-02T23:59:00.000
Status
Closed
Created Date
2024-06-10T11:20:25.000
Update Date
2024-06-18T15:09:00.000
Closed Date
2024-06-18T15:08:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000082bJQAAY
Lat Location
(32.85776590779928000,-96.82490777796394000)
22-00292242
Service Request Number: 22-00292242 • Address: 3160 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00292242
Address
3160 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:40:17.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T13:02:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qeSXAAY
Lat Location
(32.65678254327227000,-96.77115762750685000)
24-00235270
Service Request Number: 24-00235270 • Address: 1344 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
24-00235270
Address
1344 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-06-26T18:59:00.000
Status
Closed
Created Date
2024-05-20T08:28:28.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-05-22T16:30:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007tyLIAAY
Lat Location
(32.77578124890230000,-96.78617354106693000)
22-00049274
Service Request Number: 22-00049274 • Address: 6912 REDSTART LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00049274
Address
6912 REDSTART LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-02-12T00:59:00.000
Status
Closed
Created Date
2022-02-08T19:55:28.000
Update Date
2023-06-08T23:31:27.000
Closed Date
2022-02-18T15:55:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001M3WmAAK
Lat Location
(32.83747433733849000,-96.73834546442220000)
23-00286310
Service Request Number: 23-00286310 • Address: STOREY LN & TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00286310
Address
STOREY LN & TIMBERLINE DR, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-07-10T23:59:00.000
Status
Closed
Created Date
2023-06-23T12:30:14.000
Update Date
2023-07-11T14:09:16.000
Closed Date
2023-07-11T14:09:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nymcAAA
Lat Location
(32.86348830211523000,-96.87288307932585000)
26-00123545
Service Request Number: 26-00123545 • Address: 1611 TAFT ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00123545
Address
1611 TAFT ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-30T23:59:00.000
Status
Closed
Created Date
2026-03-26T10:28:10.000
Update Date
2026-03-28T18:21:40.000
Closed Date
2026-03-28T18:21:23.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001eBHilAAG
Lat Location
(32.75255717957557500,-96.84666396220666000)
24-00492189
Service Request Number: 24-00492189 • Address: 6000 L B J FWY EB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00492189
Address
6000 L B J FWY EB, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:40:28.000
Update Date
2024-10-10T08:59:58.000
Closed Date
2024-10-10T08:59:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Cxgp7AAB
Lat Location
(32.92508569400414000,-96.80327661798626000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface