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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00091344
Service Request Number: 26-00091344 • Address: 2966 BAY OAKS DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00091344
Address
2966 BAY OAKS DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T15:44:44.000
Update Date
2026-03-09T16:36:28.000
Closed Date
2026-03-09T16:36:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aF8CvAAK
Lat Location
(32.88874134786560000,-96.87769071228756000)
21-01000546
Service Request Number: 21-01000546 • Address: 3711 MEREDITH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-01000546
Address
3711 MEREDITH AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed
Created Date
2021-12-28T11:52:09.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2021-12-31T19:29:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIZ2SAAW
Lat Location
(32.74244325347566000,-96.88010726731135000)
25-00090752
Service Request Number: 25-00090752 • Address: 707 DUMAS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00090752
Address
707 DUMAS ST, DALLAS, TX, 75214
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-03-24T18:59:00.000
Status
Closed
Created Date
2025-03-03T06:45:59.000
Update Date
2025-03-04T14:19:19.000
Closed Date
2025-03-04T14:19:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WrNNSAA3
Lat Location
(32.80311574259384000,-96.76362353066796000)
22-00049679
Service Request Number: 22-00049679 • Address: 9201 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00049679
Address
9201 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-02-15T00:59:00.000
Status
Closed
Created Date
2022-02-09T10:06:29.000
Update Date
2023-06-08T23:31:31.000
Closed Date
2022-02-21T19:45:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001MCj0AAG
Lat Location
(32.92022296921002000,-96.73802896873012000)
25-00185158
Service Request Number: 25-00185158 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00185158
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:37:41.000
Update Date
2025-05-06T15:42:48.000
Closed Date
2025-05-06T15:42:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRc3lAAC
Lat Location
(32.67809463362933000,-96.83368265515891000)
21-00641213
Service Request Number: 21-00641213 • Address: 4907 EASTGATE CIR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00641213
Address
4907 EASTGATE CIR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:22:08.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-12T15:50:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zyrAAA
Lat Location
(32.69008167582558000,-96.78934892743239000)
25-00199337
Service Request Number: 25-00199337 • Address: 1514 ELM ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00199337
Address
1514 ELM ST, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-15T23:59:00.000
Status
Closed
Created Date
2025-05-01T13:44:46.000
Update Date
2026-05-15T13:36:56.000
Closed Date
2026-05-15T13:36:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000fZA0CAAW
Lat Location
(32.78123722647300000,-96.79953635936349000)
26-00410281
Service Request Number: 26-00410281 • Address: 5430 GREGG ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00410281
Address
5430 GREGG ST, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-15T13:04:57.000
Update Date
2026-09-21T15:25:49.000
Closed Date
2026-09-21T15:25:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HXhzUAAT
Lat Location
(32.81740674711328000,-96.83564945840510000)
25-00501364
Service Request Number: 25-00501364 • Address: 4100 CABELL DR, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00501364
Address
4100 CABELL DR, DALLAS, TX, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-30T23:59:00.000
Status
Closed
Created Date
2025-10-16T10:52:24.000
Update Date
2026-05-15T13:17:37.000
Closed Date
2026-05-15T13:17:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016lDvVAAU
Lat Location
(32.80311565226390500,-96.78743810950004000)
26-00000278
Service Request Number: 26-00000278 • Address: 923 ELMDALE PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00000278
Address
923 ELMDALE PL, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Status
Closed
Created Date
2026-01-01T12:28:43.000
Update Date
2026-01-02T10:13:30.000
Closed Date
2026-01-02T10:13:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MpBdmAAF
Lat Location
(32.73058515818324600,-96.83818327400348000)
25-00420032
Service Request Number: 25-00420032 • Address: 2400 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00420032
Address
2400 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-15T23:59:00.000
Status
Closed
Created Date
2025-08-29T17:06:02.000
Update Date
2026-05-15T13:23:25.000
Closed Date
2026-05-15T13:22:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000yjB81AAE
Lat Location
(32.67147377034543600,-96.85721437803761000)
24-00561499
Service Request Number: 24-00561499 • Address: 6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00561499
Address
6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Mobile Food Complaint - CCS
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-01-30T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-11-21T11:04:56.000
Update Date
2024-11-24T22:47:08.000
Closed Date
2024-11-24T22:47:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000JzWHmAAN
Lat Location
(32.71291552740158000,-96.71736991586987000)
22-00323762
Service Request Number: 22-00323762 • Address: 9000 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00323762
Address
9000 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-24T23:59:00.000
Status
Closed
Created Date
2022-07-30T12:01:41.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-08-09T18:21:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Internal
Unique Key
5008z0000036iinAAA
Lat Location
(32.87197215137175000,-96.76996589100446000)
26-00148318
Service Request Number: 26-00148318 • Address: 4232 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00148318
Address
4232 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T18:48:43.000
Update Date
2026-04-14T13:52:10.000
Closed Date
2026-04-14T13:52:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h7mHzAAI
Lat Location
(33.00755403568427000,-96.83848379821785000)
22-00314725
Service Request Number: 22-00314725 • Address: 4161 ROSA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00314725
Address
4161 ROSA RD, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-03T23:59:00.000
Status
Closed
Created Date
2022-07-25T12:07:29.000
Update Date
2023-06-08T03:07:05.000
Closed Date
2022-07-26T08:12:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000300vtAAA
Lat Location
(32.86701558802466000,-96.83963245466633000)
21-00913602
Service Request Number: 21-00913602 • Address: 6102 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00913602
Address
6102 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:44:02.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-21T13:40:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000snpJyAAI
Lat Location
(32.78582695572784000,-96.69719775609980000)
22-00149166
Service Request Number: 22-00149166 • Address: 5623 TWINEING ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00149166
Address
5623 TWINEING ST, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2022-04-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2022-04-17T19:23:46.000
Update Date
2023-06-08T23:05:05.000
Closed Date
2022-04-25T15:39:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001quxGAAQ
Lat Location
(32.78704364911164500,-96.70516540713285000)
25-00105491
Service Request Number: 25-00105491 • Address: MORRIS ST & CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00105491
Address
MORRIS ST & CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-13T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:50:29.000
Update Date
2025-03-11T11:39:52.000
Closed Date
2025-03-11T11:39:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y49abAAB
Lat Location
(32.78339290965216000,-96.84563715211436000)
25-00502743
Service Request Number: 25-00502743 • Address: 231 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00502743
Address
231 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-16T23:40:39.000
Update Date
2025-10-17T18:51:37.000
Closed Date
2025-10-17T18:51:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000016xcIGAAY
Lat Location
(32.74819037334377500,-96.82525834461946000)
26-00347536
Service Request Number: 26-00347536 • Address: 7024 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00347536
Address
7024 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-08-04T09:47:01.000
Update Date
2026-08-06T10:06:19.000
Closed Date
2026-08-06T10:06:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027oCaQAAU
Lat Location
(32.87811007967866000,-96.78343309430474000)
26-00256692
Service Request Number: 26-00256692 • Address: 126 MONAGHAN CT, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00256692
Address
126 MONAGHAN CT, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-12T13:01:36.000
Update Date
2026-06-18T10:41:36.000
Closed Date
2026-06-18T10:41:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vCIxXAAW
Lat Location
(32.74884678343326000,-96.80122221766307000)
22-00109975
Service Request Number: 22-00109975 • Address: 13450 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00109975
Address
13450 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-04-22T23:59:00.000
Status
Closed
Created Date
2022-03-23T15:38:12.000
Update Date
2023-06-08T22:53:21.000
Closed Date
2022-03-24T23:03:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001cDmYAAU
Lat Location
(32.93225971501238000,-96.76103826237335000)
24-00200505
Service Request Number: 24-00200505 • Address: 2727 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00200505
Address
2727 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-03T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-04-28T16:34:37.000
Update Date
2024-04-30T16:55:53.000
Closed Date
2024-04-30T16:55:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000007mRspAAE
Lat Location
(32.80807008249211000,-96.81341582647835000)
25-00218616
Service Request Number: 25-00218616 • Address: 8441 ENDICOTT LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00218616
Address
8441 ENDICOTT LN, DALLAS, TX, 75227
City Council District
7
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-25T18:59:00.000
Status
Closed
Created Date
2025-05-12T10:50:00.000
Update Date
2025-05-27T13:12:19.000
Closed Date
2025-05-27T13:11:58.000
Outcome
No Violation Found
Priority
Standard
Method Received Description
API
Unique Key
500cs00000h1z7BAAQ
Lat Location
(32.78165873561389500,-96.67495430455546000)
22-00422906
Service Request Number: 22-00422906 • Address: 6109 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00422906
Address
6109 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-09-29T23:59:00.000
Status
Closed
Created Date
2022-09-26T22:18:47.000
Update Date
2023-06-08T02:35:03.000
Closed Date
2022-09-30T10:53:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003g4FyAAI
Lat Location
(32.87929406484480000,-96.80159991783083000)
22-00220080
Service Request Number: 22-00220080 • Address: 5702 PALO PINTO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00220080
Address
5702 PALO PINTO AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-26T21:10:40.000
Update Date
2023-06-08T23:21:21.000
Closed Date
2022-06-01T16:04:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002HwRJAA0
Lat Location
(32.81971954227611000,-96.77010428940648000)
26-00093718
Service Request Number: 26-00093718 • Address: 9203 CLOVER VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093718
Address
9203 CLOVER VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-07T12:59:05.000
Update Date
2026-03-09T06:45:31.000
Closed Date
2026-03-09T06:45:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aVYcsAAG
Lat Location
(32.90562777114172400,-96.74143635611784000)
24-00552633
Service Request Number: 24-00552633 • Address: 2520 ANDREA LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00552633
Address
2520 ANDREA LN, DALLAS, TX, 75228
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-22T18:59:00.000
Status
Closed
Created Date
2024-11-15T14:39:37.000
Update Date
2024-11-20T08:33:56.000
Closed Date
2024-11-20T08:33:33.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
500cs00000J5y73AAB
Lat Location
(32.82738933446364600,-96.67121840984831000)
21-00983699
Service Request Number: 21-00983699 • Address: 2640 CREATIVE PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00983699
Address
2640 CREATIVE PL, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-12-20T00:59:00.000
Status
Closed
Created Date
2021-12-12T22:32:01.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-13T14:33:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000uFMIzAAO
Lat Location
(32.75870785842626000,-96.86485187687848000)
21-00242874
Service Request Number: 21-00242874 • Address: 847 E 7TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00242874
Address
847 E 7TH ST, DALLAS, TX, 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:57:33.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-03-22T13:31:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000icuirAAA
Lat Location
(32.75285308963366000,-96.81163823660478000)
26-00156066
Service Request Number: 26-00156066 • Address: 3809 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00156066
Address
3809 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T16:26:08.000
Update Date
2026-04-14T18:06:00.000
Closed Date
2026-04-14T18:05:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i303GAAQ
Lat Location
(32.91316264225486000,-96.85109177540570000)
22-00176223
Service Request Number: 22-00176223 • Address: 6307 GENTLE RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00176223
Address
6307 GENTLE RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-10T23:59:00.000
Status
Closed
Created Date
2022-05-03T11:23:17.000
Update Date
2023-06-08T22:57:40.000
Closed Date
2022-05-12T07:52:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000023IuTAAU
Lat Location
(32.66330859575377600,-96.76922397054237000)
22-00299135
Service Request Number: 22-00299135 • Address: 6138 SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
22-00299135
Address
6138 SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-17T23:59:00.000
Status
Closed
Created Date
2022-07-14T17:36:31.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-14T21:28:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002tc4sAAA
Lat Location
(32.67277726311267000,-96.80462896847850000)
24-00060942
Service Request Number: 24-00060942 • Address: 1528 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00060942
Address
1528 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-15T18:59:00.000
Status
Closed
Created Date
2024-02-07T19:33:44.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-02-15T16:57:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007DgmgAAC
Lat Location
(32.79758711061983000,-96.78348528247798000)
22-00074882
Service Request Number: 22-00074882 • Address: 5500 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00074882
Address
5500 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-03-30T23:59:00.000
Status
Closed
Created Date
2022-02-28T14:04:56.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-03-18T08:51:26.000
Outcome
Location Cleaned
Priority
Standard
Method Received Description
API
Unique Key
5008z000001SlEYAA0
Lat Location
(32.85310894526562500,-96.76923972550237000)
23-00453179
Service Request Number: 23-00453179 • Address: 2000 SAN FRANCISCO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00453179
Address
2000 SAN FRANCISCO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-10-03T23:59:00.000
Status
Closed
Created Date
2023-09-29T15:35:21.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-10-02T18:24:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006Nw4BAAS
Lat Location
(32.85404781372349000,-96.67667560629258000)
26-00156206
Service Request Number: 26-00156206 • Address: 7247 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00156206
Address
7247 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T17:34:02.000
Update Date
2026-04-15T16:27:10.000
Closed Date
2026-04-15T15:41:06.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001i3uwfAAA
Lat Location
(32.73836173209287000,-96.69765276076129000)
22-00220126
Service Request Number: 22-00220126 • Address: 2245 GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00220126
Address
2245 GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-05-31T23:59:00.000
Status
Closed
Created Date
2022-05-26T22:39:22.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-05-28T13:19:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002HzTcAAK
Lat Location
(32.80462272109761000,-96.71213379222985000)
25-00214432
Service Request Number: 25-00214432 • Address: 3135 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00214432
Address
3135 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-16T18:59:00.000
Status
Closed
Created Date
2025-05-09T09:49:42.000
Update Date
2025-05-13T16:40:33.000
Closed Date
2025-05-13T16:40:09.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000gjRANAA2
Lat Location
(32.88370077544348000,-96.87100513793375000)
20-01074858
Service Request Number: 20-01074858 • Address: 408 E 6TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01074858
Address
408 E 6TH ST, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-29T09:07:17.000
Update Date
2023-11-27T10:49:03.000
Closed Date
2023-11-27T10:49:03.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bjQmdAAE
Lat Location
(32.75374242579707000,-96.81874083511637000)
22-00520230
Service Request Number: 22-00520230 • Address: 1049 FORESTGROVE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00520230
Address
1049 FORESTGROVE DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-10T00:59:00.000
Status
Closed
Created Date
2022-12-02T14:18:48.000
Update Date
2023-06-08T02:04:57.000
Closed Date
2022-12-09T16:13:14.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004K0rlAAC
Lat Location
(32.84590458025756000,-96.69601263808462000)
23-00303261
Service Request Number: 23-00303261 • Address: 4011 LOST CREEK DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00303261
Address
4011 LOST CREEK DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-07-05T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:45:50.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-07-03T17:03:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005rOBOAA2
Lat Location
(32.69457273542573000,-96.84768094192722000)
24-00486831
Service Request Number: 24-00486831 • Address: 5428 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
24-00486831
Address
5428 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-07T14:30:19.000
Update Date
2024-10-10T08:58:34.000
Closed Date
2024-10-10T08:58:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CEISsAAP
Lat Location
(33.00899683692564000,-96.81380804509091000)
25-00181991
Service Request Number: 25-00181991 • Address: 2202 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00181991
Address
2202 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed
Created Date
2025-04-22T14:21:17.000
Update Date
2025-04-22T16:13:49.000
Closed Date
2025-04-22T16:13:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eCBGoAAO
Lat Location
(32.80612630754164600,-96.78404515186680000)
24-00492130
Service Request Number: 24-00492130 • Address: 8813 COMER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00492130
Address
8813 COMER DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:18:03.000
Update Date
2024-10-10T11:30:49.000
Closed Date
2024-10-10T11:30:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxCJBAA3
Lat Location
(32.73694809490484000,-96.66786053604167000)
25-00224260
Service Request Number: 25-00224260 • Address: 1503 GRINNELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00224260
Address
1503 GRINNELL ST, DALLAS, TX, 75216
City Council District
4
Department
Convention and Event Services
Service Request Type
Special Events Permit Request - CES
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-29T18:59:00.000
Status
Closed
Created Date
2025-05-14T13:03:49.000
Update Date
2025-05-15T12:08:40.000
Closed Date
2025-05-15T12:08:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hRigyAAC
Lat Location
(32.69729930359417000,-96.80358693719525000)
21-00983640
Service Request Number: 21-00983640 • Address: 3242 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00983640
Address
3242 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-12-15T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-12-12T20:14:54.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-12T21:26:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000uFLqqAAG
Lat Location
(32.81156809956731000,-96.81018773774699000)
26-00295685
Service Request Number: 26-00295685 • Address: 4420 CEDARDALE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00295685
Address
4420 CEDARDALE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-06T11:30:15.000
Update Date
2026-07-24T15:15:06.000
Closed Date
2026-07-24T15:15:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000020YZ5cAAG
Lat Location
(32.65695447757088000,-96.74952294384045000)
23-00508290
Service Request Number: 23-00508290 • Address: 7116 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00508290
Address
7116 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-11-09T00:59:00.000
Status
Closed
Created Date
2023-11-04T11:11:59.000
Update Date
2023-11-06T08:50:48.000
Closed Date
2023-11-06T08:50:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006bXDZAA2
Lat Location
(32.85369920542968500,-96.73771231784790000)
21-00267043
Service Request Number: 21-00267043 • Address: WOODCREST LN & CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00267043
Address
WOODCREST LN & CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-25T12:53:17.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T13:42:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChZDAA0
Lat Location
(32.84011308875479000,-96.76447243681046000)
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