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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00056124
Service Request Number: 25-00056124 • Address: 3152 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00056124
Address
3152 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2025-02-05T17:24:00.000
Update Date
2025-02-07T16:41:52.000
Closed Date
2025-02-07T16:41:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TkKMRAA3
Lat Location
(32.65669193099482500,-96.77134157135612000)
22-00363239
Service Request Number: 22-00363239 • Address: 3962 AVOCADO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00363239
Address
3962 AVOCADO DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-23T16:28:01.000
Update Date
2023-06-08T03:08:30.000
Closed Date
2022-10-04T12:09:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003M1qdAAC
Lat Location
(32.66602584800624000,-96.74789563338730000)
25-00298036
Service Request Number: 25-00298036 • Address: 4314 BROOKVIEW DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
25-00298036
Address
4314 BROOKVIEW DR, DALLAS, TX, 75220
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-23T11:47:05.000
Update Date
2025-07-09T14:55:07.000
Closed Date
2025-07-09T14:09:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000nAecgAAC
Lat Location
(32.86967209331872000,-96.83585585518294000)
26-00232363
Service Request Number: 26-00232363 • Address: 13109 BLOSSOMHEATH LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00232363
Address
13109 BLOSSOMHEATH LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-29T16:00:58.000
Update Date
2026-08-11T07:49:47.000
Closed Date
2026-07-27T14:09:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001s4fZeAAI
Lat Location
(32.92638431729426400,-96.77248242058866000)
22-00144434
Service Request Number: 22-00144434 • Address: 8450 TACKETT ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00144434
Address
8450 TACKETT ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-14T10:12:10.000
Update Date
2023-06-08T23:04:16.000
Closed Date
2022-07-07T12:04:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001pO0pAAE
Lat Location
(32.73641249096347400,-96.67552636388201000)
23-00404054
Service Request Number: 23-00404054 • Address: 405 DEEPWOOD ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00404054
Address
405 DEEPWOOD ST, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-08-31T23:59:00.000
Status
Closed
Created Date
2023-08-30T07:18:44.000
Update Date
2023-08-30T09:09:09.000
Closed Date
2023-08-30T09:09:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006CQvJAAW
Lat Location
(32.70913006722308000,-96.70225146687784000)
23-00108103
Service Request Number: 23-00108103 • Address: 9921 VISTADALE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00108103
Address
9921 VISTADALE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2023-03-09T11:02:29.000
Update Date
2023-06-07T01:40:07.000
Closed Date
2023-03-30T07:42:23.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005HJNDAA4
Lat Location
(32.88858860568450000,-96.71559335253488000)
23-00482063
Service Request Number: 23-00482063 • Address: 3827 HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00482063
Address
3827 HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-18T15:05:58.000
Update Date
2023-12-05T17:22:21.000
Closed Date
2023-12-05T17:22:20.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006UwToAAK
Lat Location
(32.67326712054799000,-96.75685228385743000)
21-00916908
Service Request Number: 21-00916908 • Address: 7933 KOMALTY DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00916908
Address
7933 KOMALTY DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:24:43.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T10:53:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000som0kAAA
Lat Location
(32.70811878553908500,-96.68607636390745000)
24-00508561
Service Request Number: 24-00508561 • Address: 3432 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
24-00508561
Address
3432 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-22T23:59:00.000
Status
Closed
Created Date
2024-10-20T12:42:57.000
Update Date
2024-10-22T13:24:19.000
Closed Date
2024-10-22T13:24:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000EmOzHAAV
Lat Location
(32.69837720744550000,-96.75949868515924000)
25-00044443
Service Request Number: 25-00044443 • Address: 415 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00044443
Address
415 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-05T00:59:00.000
Status
Closed
Created Date
2025-01-31T18:24:06.000
Update Date
2025-02-01T13:24:11.000
Closed Date
2025-01-31T20:27:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SmJ0DAAV
Lat Location
(32.74867451041712500,-96.83774553263191000)
26-00152793
Service Request Number: 26-00152793 • Address: 6544 WARM MOON LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00152793
Address
6544 WARM MOON LN, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T10:46:44.000
Update Date
2026-04-14T17:38:41.000
Closed Date
2026-04-14T17:38:40.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hcweRAAQ
Lat Location
(32.65997962415941000,-96.76668732369171000)
25-00319501
Service Request Number: 25-00319501 • Address: 402 MYERS CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00319501
Address
402 MYERS CIR, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-18T23:59:00.000
Status
Closed
Created Date
2025-07-03T15:31:10.000
Update Date
2026-05-15T13:31:06.000
Closed Date
2026-05-15T13:30:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000owwmpAAA
Lat Location
(32.71811060307241000,-96.69461541621413000)
24-00611452
Service Request Number: 24-00611452 • Address: 9798 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00611452
Address
9798 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-14T18:59:00.000
Status
Closed
Created Date
2024-12-29T20:34:36.000
Update Date
2024-12-29T21:20:17.000
Closed Date
2024-12-29T21:20:16.000
Outcome
Work in progress close
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO8LBAA1
Lat Location
(32.87872920403259500,-96.71801398867628000)
26-00092452
Service Request Number: 26-00092452 • Address: S BUCKNER BLVD & GROVECREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092452
Address
S BUCKNER BLVD & GROVECREST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:04:03.000
Update Date
2026-03-09T09:04:38.000
Closed Date
2026-03-09T09:04:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMlcYAAS
Lat Location
(32.73786673720667000,-96.68297650547021000)
26-00205911
Service Request Number: 26-00205911 • Address: 1115 FRANWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00205911
Address
1115 FRANWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-05-12T12:39:16.000
Update Date
2026-05-13T16:29:14.000
Closed Date
2026-05-13T16:29:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001onLE9AAM
Lat Location
(32.73043046108717400,-96.69034175661561000)
21-00442595
Service Request Number: 21-00442595 • Address: 3009 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00442595
Address
3009 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:21:39.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-05-17T14:24:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mA50IAAS
Lat Location
(32.78539318248983400,-96.78069125518162000)
22-00285615
Service Request Number: 22-00285615 • Address: 6305 PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00285615
Address
6305 PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-13T23:59:00.000
Status
Closed
Created Date
2022-07-06T16:08:23.000
Update Date
2023-06-08T03:19:48.000
Closed Date
2022-07-15T09:14:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002nvY2AAI
Lat Location
(32.96612945348427000,-96.79656700801242000)
26-00327004
Service Request Number: 26-00327004 • Address: 4724 WATAUGA RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00327004
Address
4724 WATAUGA RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-28T23:59:00.000
Status
Closed
Created Date
2026-07-24T12:35:46.000
Update Date
2026-07-24T16:43:10.000
Closed Date
2026-07-24T16:43:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000024re43AAA
Lat Location
(32.86046689796721400,-96.83293496184942000)
26-00317541
Service Request Number: 26-00317541 • Address: 11109 ALEDO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00317541
Address
11109 ALEDO DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-19T21:27:20.000
Update Date
2026-07-24T10:47:58.000
Closed Date
2026-07-24T10:47:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000023c373AAA
Lat Location
(32.84725337593321400,-96.68182238548673000)
26-00093939
Service Request Number: 26-00093939 • Address: 7106 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00093939
Address
7106 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:28:55.000
Update Date
2026-03-09T12:42:17.000
Closed Date
2026-03-09T11:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aWejUAAS
Lat Location
(32.81027142220306600,-96.73595329025845000)
21-00730314
Service Request Number: 21-00730314 • Address: 5515 NUTHATCH ST, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00730314
Address
5515 NUTHATCH ST, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T14:16:43.000
Update Date
2023-06-09T00:48:28.000
Closed Date
2021-08-16T08:41:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pBtzVAAS
Lat Location
(32.67772491680569000,-96.89695904437164000)
26-00095202
Service Request Number: 26-00095202 • Address: 2222 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00095202
Address
2222 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:42:02.000
Update Date
2026-03-09T16:50:31.000
Closed Date
2026-03-09T16:50:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001agLvjAAE
Lat Location
(32.70322825134146400,-96.78894475356155000)
26-00249491
Service Request Number: 26-00249491 • Address: 8731 BLOSSOM LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00249491
Address
8731 BLOSSOM LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-11T23:59:00.000
Status
Closed
Created Date
2026-06-09T08:42:26.000
Update Date
2026-06-18T14:25:30.000
Closed Date
2026-06-18T14:25:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001uHBw1AAG
Lat Location
(32.75888321440541000,-96.67094513824587000)
21-00473858
Service Request Number: 21-00473858 • Address: 2374 HASTY ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00473858
Address
2374 HASTY ST, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:51:07.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T10:35:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mOwEyAAK
Lat Location
(32.79806355363087500,-96.71445746223843000)
24-00611632
Service Request Number: 24-00611632 • Address: 2310 WYNNEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00611632
Address
2310 WYNNEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-15T00:59:00.000
Status
Closed
Created Date
2024-12-30T08:01:37.000
Update Date
2025-01-15T14:29:33.000
Closed Date
2025-01-15T14:29:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OPgMPAA1
Lat Location
(32.72009219789645000,-96.83545554841510000)
23-00303232
Service Request Number: 23-00303232 • Address: 830 BROOKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00303232
Address
830 BROOKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:32:11.000
Update Date
2023-07-10T15:49:50.000
Closed Date
2023-07-10T15:49:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rO6sAAE
Lat Location
(32.84841698684887500,-96.70518198983126000)
25-00499681
Service Request Number: 25-00499681 • Address: 13116 FALL MANOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00499681
Address
13116 FALL MANOR DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-31T00:59:00.000
Status
Closed
Created Date
2025-10-15T12:21:55.000
Update Date
2025-10-19T11:59:01.000
Closed Date
2025-10-19T11:59:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016VKphAAG
Lat Location
(32.92710030671796000,-96.71305696417690000)
22-00397562
Service Request Number: 22-00397562 • Address: 3131 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00397562
Address
3131 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-12T14:19:10.000
Update Date
2023-06-08T02:48:35.000
Closed Date
2022-09-19T13:02:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XswlAAC
Lat Location
(32.70705042406044000,-96.82080085966521000)
22-00556940
Service Request Number: 22-00556940 • Address: 9744 FAIRCLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00556940
Address
9744 FAIRCLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:32:43.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2023-01-03T01:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5P4AAK
Lat Location
(32.74071546864857000,-96.65498187031581000)
26-00218042
Service Request Number: 26-00218042 • Address: 2343 GLENGARIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00218042
Address
2343 GLENGARIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-22T23:59:00.000
Status
Closed
Created Date
2026-05-20T19:22:38.000
Update Date
2026-05-20T20:38:45.000
Closed Date
2026-05-20T20:38:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001qKBnGAAW
Lat Location
(32.83866455736064000,-96.67483264883057000)
26-00285350
Service Request Number: 26-00285350 • Address: 5107 CLUBVIEW DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00285350
Address
5107 CLUBVIEW DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-09-09T23:59:00.000
Status
Closed
Created Date
2026-06-29T15:26:32.000
Update Date
2026-07-24T12:13:26.000
Closed Date
2026-07-24T12:13:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001z9m1nAAA
Lat Location
(32.68314936006092000,-96.85012378540690000)
22-00176215
Service Request Number: 22-00176215 • Address: 12900 SCHROEDER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00176215
Address
12900 SCHROEDER RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-05-04T23:59:00.000
Status
Closed
Created Date
2022-05-03T11:22:01.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-05-03T11:43:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000023IpOAAU
Lat Location
(32.92282090100308500,-96.76038056001258000)
25-00447728
Service Request Number: 25-00447728 • Address: 10706 RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00447728
Address
10706 RYLIE CREST DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-18T23:59:00.000
Status
Closed
Created Date
2025-09-15T13:41:56.000
Update Date
2025-09-18T08:14:17.000
Closed Date
2025-09-18T08:14:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000011FMVXAA4
Lat Location
(32.69945464803992000,-96.64187913643055000)
21-00873386
Service Request Number: 21-00873386 • Address: 7506 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00873386
Address
7506 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-23T14:25:22.000
Update Date
2023-06-09T00:00:15.000
Closed Date
2021-10-06T14:14:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000riYDPAA2
Lat Location
(32.90064632838489400,-96.77785718742528000)
26-00156120
Service Request Number: 26-00156120 • Address: 5529 OAK TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00156120
Address
5529 OAK TRL, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:42:57.000
Update Date
2026-05-07T15:50:52.000
Closed Date
2026-05-07T15:50:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i2RTkAAM
Lat Location
(32.67844174876178400,-96.83586229547608000)
25-00499691
Service Request Number: 25-00499691 • Address: 2130 LOVEDALE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00499691
Address
2130 LOVEDALE AVE, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-16T23:59:00.000
Status
Closed
Created Date
2025-10-15T12:24:03.000
Update Date
2025-10-17T09:48:02.000
Closed Date
2025-10-17T09:47:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000016VPJ7AAO
Lat Location
(32.82876799450930000,-96.85557004108950000)
25-00374340
Service Request Number: 25-00374340 • Address: 13131 COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
25-00374340
Address
13131 COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-06T18:59:00.000
Status
Closed
Created Date
2025-08-04T12:45:44.000
Update Date
2025-08-05T18:41:06.000
Closed Date
2025-08-05T18:40:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000uRZ6JAAW
Lat Location
(32.92808884573159400,-96.76927215851323000)
26-00091663
Service Request Number: 26-00091663 • Address: 2320 ELDEROAKS LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00091663
Address
2320 ELDEROAKS LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:30:21.000
Update Date
2026-03-09T16:22:04.000
Closed Date
2026-03-09T16:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGONkAAO
Lat Location
(32.66300346968652000,-96.85595998641635000)
22-00556955
Service Request Number: 22-00556955 • Address: 1222 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00556955
Address
1222 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:48:25.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-31T00:39:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5bPAAS
Lat Location
(32.74096953399803000,-96.80658910913071000)
26-00086053
Service Request Number: 26-00086053 • Address: 3546 WOODLEIGH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00086053
Address
3546 WOODLEIGH DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T23:45:41.000
Update Date
2026-03-09T16:02:16.000
Closed Date
2026-03-09T15:16:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZZ5xqAAD
Lat Location
(32.88360970026164000,-96.85970599395574000)
26-00146452
Service Request Number: 26-00146452 • Address: 7338 OAKMORE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00146452
Address
7338 OAKMORE DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-09T07:17:41.000
Update Date
2026-04-14T16:32:08.000
Closed Date
2026-04-14T16:31:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gwNUzAAM
Lat Location
(32.63123506590142000,-96.95004126623637000)
21-00267105
Service Request Number: 21-00267105 • Address: 6219 RED BIRD CT, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00267105
Address
6219 RED BIRD CT, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:04:01.000
Update Date
2023-06-09T02:03:03.000
Closed Date
2021-04-02T10:16:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChpvAAC
Lat Location
(32.67245992869718000,-96.85642580245000000)
23-00332321
Service Request Number: 23-00332321 • Address: 1631 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00332321
Address
1631 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-20T08:21:01.000
Update Date
2023-07-20T10:36:42.000
Closed Date
2023-07-20T10:36:41.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005xFmGAAU
Lat Location
(32.72847562600779000,-96.81582730890962000)
21-01000582
Service Request Number: 21-01000582 • Address: 11463 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-01000582
Address
11463 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-06T00:59:00.000
Status
Closed
Created Date
2021-12-28T12:04:50.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2022-01-07T11:54:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIZ0NAAW
Lat Location
(32.84892093193038000,-96.65074706287041000)
24-00313243
Service Request Number: 24-00313243 • Address: 4920 MANGOLD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00313243
Address
4920 MANGOLD CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-08T18:59:00.000
Status
Closed
Created Date
2024-06-27T21:29:14.000
Update Date
2024-07-02T15:42:52.000
Closed Date
2024-07-02T15:42:52.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000008AH59AAG
Lat Location
(32.90127710988049000,-96.82434927797148000)
22-00189678
Service Request Number: 22-00189678 • Address: 7603 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00189678
Address
7603 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-13T23:59:00.000
Status
Closed
Created Date
2022-05-10T15:53:14.000
Update Date
2023-06-08T23:06:35.000
Closed Date
2022-05-11T15:44:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000027Qx0AAE
Lat Location
(32.72536639636751000,-96.69179558651405000)
25-00036146
Service Request Number: 25-00036146 • Address: 4706 CLEAR CREEK RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00036146
Address
4706 CLEAR CREEK RD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-27T17:58:13.000
Update Date
2025-02-20T19:12:07.000
Closed Date
2025-02-20T18:26:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000S4NvZAAV
Lat Location
(32.68753108487944600,-96.82869443370580000)
24-00572170
Service Request Number: 24-00572170 • Address: 438 AVENUE A, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00572170
Address
438 AVENUE A, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-30T16:03:53.000
Update Date
2024-12-19T13:33:48.000
Closed Date
2024-12-19T13:33:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000L3sFvAAJ
Lat Location
(32.74410643632052000,-96.79966932968146000)
21-00403656
Service Request Number: 21-00403656 • Address: 314 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00403656
Address
314 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-05T17:44:04.000
Update Date
2023-06-09T01:33:22.000
Closed Date
2021-05-06T16:27:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000lc6jhAAA
Lat Location
(32.74281209253537000,-96.84153575538701000)
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