Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
22-00546350
Service Request Number: 22-00546350 • Address: 2523 DUNLOE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00546350
Address
2523 DUNLOE DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:05:32.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-12-17T13:34:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004UXpbAAG
Lat Location
(32.83885747145123000,-96.67070397400998000)
26-00156034
Service Request Number: 26-00156034 • Address: 1523 E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00156034
Address
1523 E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T16:15:29.000
Update Date
2026-04-15T11:50:21.000
Closed Date
2026-04-15T11:50:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i20F3AAI
Lat Location
(32.71714568318380000,-96.80243314806862000)
25-00036138
Service Request Number: 25-00036138 • Address: 732 E JEFFERSON BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
25-00036138
Address
732 E JEFFERSON BLVD, DALLAS, TX, 75203
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-28T18:59:00.000
Status
Closed
Created Date
2025-01-27T17:53:36.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-01-27T19:20:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000S3baqAAB
Lat Location
(32.74842699908927000,-96.81330980501578000)
22-00316016
Service Request Number: 22-00316016 • Address: 1703 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00316016
Address
1703 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-07-27T23:59:00.000
Status
Closed
Created Date
2022-07-26T08:09:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-07-26T14:13:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000030bmAAAQ
Lat Location
(32.78273384242462600,-96.84644888677680000)
25-00084964
Service Request Number: 25-00084964 • Address: 10562 DAWN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00084964
Address
10562 DAWN DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-27T09:09:50.000
Update Date
2025-02-27T17:09:14.000
Closed Date
2025-02-27T16:23:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WN7BHAA1
Lat Location
(32.84047793150072000,-96.68103518403810000)
22-00098206
Service Request Number: 22-00098206 • Address: 1815 CANELO DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00098206
Address
1815 CANELO DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-15T15:48:43.000
Update Date
2023-06-08T22:54:05.000
Closed Date
2022-03-18T17:04:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001YQp3AAG
Lat Location
(32.69071268090744000,-96.84937611640414000)
26-00093261
Service Request Number: 26-00093261 • Address: 499 HART ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00093261
Address
499 HART ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T14:43:12.000
Update Date
2026-03-09T16:29:17.000
Closed Date
2026-03-09T15:42:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aS3P7AAK
Lat Location
(32.75337030641787000,-96.80255332562362000)
26-00142383
Service Request Number: 26-00142383 • Address: 1800 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00142383
Address
1800 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-07T09:00:18.000
Update Date
2026-04-14T09:37:35.000
Closed Date
2026-04-14T09:37:23.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gS8unAAC
Lat Location
(32.74940842959757000,-96.84821189424095000)
26-00093033
Service Request Number: 26-00093033 • Address: 2800 DUSK LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00093033
Address
2800 DUSK LN, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T11:15:12.000
Update Date
2026-03-09T10:43:47.000
Closed Date
2026-03-09T10:43:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aR2zlAAC
Lat Location
(32.65530796551751500,-96.86479651078837000)
21-00682967
Service Request Number: 21-00682967 • Address: 3843 CAPPS DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00682967
Address
3843 CAPPS DR, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-23T17:05:58.000
Update Date
2023-06-09T00:35:53.000
Closed Date
2021-08-30T07:58:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ooD7YAAU
Lat Location
(32.85597626097382000,-96.84475837995585000)
25-00055447
Service Request Number: 25-00055447 • Address: 3423 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00055447
Address
3423 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-07T12:34:23.000
Update Date
2025-02-07T13:29:11.000
Closed Date
2025-02-07T13:29:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000ThYVZAA3
Lat Location
(32.79280454950619400,-96.87634070748018000)
22-00523224
Service Request Number: 22-00523224 • Address: 2623 BEECHMONT DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00523224
Address
2623 BEECHMONT DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-08T00:59:00.000
Status
Closed
Created Date
2022-12-05T13:56:22.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-06T14:36:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004LMPeAAO
Lat Location
(32.82105155846292000,-96.68677893298678000)
22-00523221
Service Request Number: 22-00523221 • Address: 5331 EL TORRO ST, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
22-00523221
Address
5331 EL TORRO ST, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-13T00:59:00.000
Status
Closed
Created Date
2022-12-05T13:55:03.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-09T17:56:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004LMHwAAO
Lat Location
(32.68640719547247600,-96.91675976873222000)
26-00086417
Service Request Number: 26-00086417 • Address: 3707 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00086417
Address
3707 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T10:25:39.000
Update Date
2026-03-09T11:45:24.000
Closed Date
2026-03-09T11:45:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZbzxWAAR
Lat Location
(32.72658490435079000,-96.88077539464308000)
21-00914322
Service Request Number: 21-00914322 • Address: 2805 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00914322
Address
2805 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-20T13:57:44.000
Update Date
2023-06-09T00:15:11.000
Closed Date
2021-11-12T18:50:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000so2hHAAQ
Lat Location
(32.75918984105723000,-96.75658510450943000)
24-00424094
Service Request Number: 24-00424094 • Address: 2496 WORTHINGTON ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00424094
Address
2496 WORTHINGTON ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-08-31T10:20:40.000
Update Date
2024-09-05T10:35:51.000
Closed Date
2024-09-05T10:35:50.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000006oEh4AAE
Lat Location
(32.79729574201308400,-96.79952717116538000)
22-00044556
Service Request Number: 22-00044556 • Address: 1405 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00044556
Address
1405 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-09T00:59:00.000
Status
Closed
Created Date
2022-02-04T14:00:02.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T15:50:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001KiEOAA0
Lat Location
(32.67683477485892000,-96.84439600044318000)
25-00024837
Service Request Number: 25-00024837 • Address: 3823 STANLEY SMITH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00024837
Address
3823 STANLEY SMITH DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-19T13:43:47.000
Update Date
2025-01-19T13:53:47.000
Closed Date
2025-01-19T13:53:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000R3EdBAAV
Lat Location
(32.71134079102754600,-96.77801873018798000)
26-00407866
Service Request Number: 26-00407866 • Address: 5608 EMROSE CIR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00407866
Address
5608 EMROSE CIR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T10:07:29.000
Update Date
2026-09-14T12:17:41.000
Closed Date
2026-09-14T12:17:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002H9WluAAF
Lat Location
(32.78183749429269500,-96.70693448353820000)
21-00442852
Service Request Number: 21-00442852 • Address: 1515 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00442852
Address
1515 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:57:14.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-06-14T09:21:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA5u3AAC
Lat Location
(32.73630636703527000,-96.80123042063254000)
25-00440120
Service Request Number: 25-00440120 • Address: 3656 HOWELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00440120
Address
3656 HOWELL ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-10T21:10:17.000
Update Date
2025-09-11T21:05:03.000
Closed Date
2025-09-11T20:19:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010diiDAAQ
Lat Location
(32.80522556908242000,-96.79447317595722000)
23-00582323
Service Request Number: 23-00582323 • Address: 611 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00582323
Address
611 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-29T12:02:57.000
Update Date
2024-01-04T16:32:13.000
Closed Date
2024-01-04T16:32:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006wptOAAQ
Lat Location
(32.74142467303328600,-96.83235882392272000)
21-00267042
Service Request Number: 21-00267042 • Address: 2719 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00267042
Address
2719 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-25T12:53:07.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-05-19T15:47:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChaoAAC
Lat Location
(32.71464135813701500,-96.81709939149788000)
25-00202038
Service Request Number: 25-00202038 • Address: 421 E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
25-00202038
Address
421 E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-16T23:59:00.000
Status
Closed
Created Date
2025-05-02T15:21:37.000
Update Date
2026-05-15T13:36:39.000
Closed Date
2026-05-15T13:36:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000flSfcAAE
Lat Location
(32.75049742163126600,-96.81837948066364000)
22-00203499
Service Request Number: 22-00203499 • Address: 2111 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
22-00203499
Address
2111 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-18T09:12:48.000
Update Date
2023-06-08T23:22:26.000
Closed Date
2022-06-01T09:23:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002Bzs0AAC
Lat Location
(32.77166452372354000,-96.78197637876308000)
21-00055403
Service Request Number: 21-00055403 • Address: 6494 LONTOS DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00055403
Address
6494 LONTOS DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-19T14:16:50.000
Update Date
2023-06-09T02:31:14.000
Closed Date
2021-01-19T14:34:57.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000ehrV2AAI
Lat Location
(32.85323438750091000,-96.74808884471042000)
25-00149415
Service Request Number: 25-00149415 • Address: 812 MUNCIE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00149415
Address
812 MUNCIE AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-03T19:46:09.000
Update Date
2025-04-16T16:48:12.000
Closed Date
2025-04-16T16:01:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bargSAAQ
Lat Location
(32.77490797585238000,-96.83604638185966000)
24-00542270
Service Request Number: 24-00542270 • Address: 1915 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00542270
Address
1915 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-11-13T18:59:00.000
Status
Closed
Created Date
2024-11-09T08:50:02.000
Update Date
2024-11-09T16:20:27.000
Closed Date
2024-11-09T16:20:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000IBj7XAAT
Lat Location
(32.78561548273344000,-96.85076999715000000)
23-00375347
Service Request Number: 23-00375347 • Address: 6237 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00375347
Address
6237 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-13T17:26:52.000
Update Date
2023-08-16T09:53:22.000
Closed Date
2023-08-16T09:53:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000066CbZAAU
Lat Location
(32.77632393106337400,-96.71082041469927000)
26-00347698
Service Request Number: 26-00347698 • Address: 7391 BRISTOL AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00347698
Address
7391 BRISTOL AVE, DALLAS, TX, 75209
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-06T11:00:05.000
Update Date
2026-08-08T14:32:07.000
Closed Date
2026-08-06T14:31:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027pwPtAAI
Lat Location
(32.84672266847998400,-96.83359229322377000)
23-00547518
Service Request Number: 23-00547518 • Address: 830 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00547518
Address
830 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-02T14:02:06.000
Update Date
2023-12-12T13:22:38.000
Closed Date
2023-12-12T13:22:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mKz3AAE
Lat Location
(32.75271467549016000,-96.82774358775639000)
25-00504764
Service Request Number: 25-00504764 • Address: 1600 MARIPOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00504764
Address
1600 MARIPOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Status
Closed
Created Date
2025-10-18T10:48:23.000
Update Date
2025-10-19T12:22:20.000
Closed Date
2025-10-19T12:22:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000017EkUhAAK
Lat Location
(32.82720292814274000,-96.69526365190241000)
20-01177694
Service Request Number: 20-01177694 • Address: 3215 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01177694
Address
3215 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-04T12:22:30.000
Update Date
2023-06-09T03:17:31.000
Closed Date
2020-12-09T12:10:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bLsihAAC
Lat Location
(32.70809799746745500,-96.84089384986737000)
24-00611457
Service Request Number: 24-00611457 • Address: 7138 HAVERFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00611457
Address
7138 HAVERFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-07T18:59:00.000
Status
Closed
Created Date
2024-12-29T20:44:33.000
Update Date
2025-01-02T09:43:17.000
Closed Date
2025-01-02T09:43:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO9ynAAD
Lat Location
(32.85221404739659000,-96.73983722020179000)
20-01074865
Service Request Number: 20-01074865 • Address: 10455 N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
20-01074865
Address
10455 N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-01T09:08:30.000
Status
Closed
Created Date
2020-10-29T09:08:25.000
Update Date
2023-06-09T03:26:41.000
Closed Date
2020-10-29T11:22:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000bjQnMAAU
Lat Location
(32.88919431571891000,-96.76985549803355000)
25-00242592
Service Request Number: 25-00242592 • Address: BERGSTROM DR & BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00242592
Address
BERGSTROM DR & BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-05-26T23:59:00.000
Status
Closed
Created Date
2025-05-23T18:47:06.000
Update Date
2025-05-23T23:30:35.000
Closed Date
2025-05-23T23:30:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ivBqEAAU
Lat Location
(32.74895249220092000,-96.68864486591009000)
26-00065731
Service Request Number: 26-00065731 • Address: 7017 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00065731
Address
7017 PEMBERTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-02-18T23:45:26.000
Update Date
2026-03-09T07:26:56.000
Closed Date
2026-03-09T07:26:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WyWjdAAF
Lat Location
(32.89229121193477000,-96.78395892091116000)
21-00863026
Service Request Number: 21-00863026 • Address: 4226 S FITZHUGH AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00863026
Address
4226 S FITZHUGH AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-20T13:46:10.000
Update Date
2023-06-09T00:01:57.000
Closed Date
2021-10-01T10:36:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rLnHsAAK
Lat Location
(32.77715880407652000,-96.75116087225508000)
21-00760323
Service Request Number: 21-00760323 • Address: 2060 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00760323
Address
2060 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-17T12:47:32.000
Update Date
2023-06-09T00:21:02.000
Closed Date
2021-08-19T14:59:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pbUVtAAM
Lat Location
(32.74802672536967000,-96.69613425078776000)
25-00363981
Service Request Number: 25-00363981 • Address: 1620 HANGING CLIFF DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00363981
Address
1620 HANGING CLIFF DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-29T06:46:22.000
Update Date
2025-08-12T08:34:53.000
Closed Date
2025-08-12T08:34:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000tOk8TAAS
Lat Location
(32.69603803945943000,-96.84762315669418000)
26-00138937
Service Request Number: 26-00138937 • Address: BOEDEKER ST & W LOVERS LN, DALLAS, TX, 75225 • Department: Transportation and Public Works Department
Service Request Number
26-00138937
Address
BOEDEKER ST & W LOVERS LN, DALLAS, TX, 75225
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-04T07:22:02.000
Update Date
2026-04-14T06:36:07.000
Closed Date
2026-04-14T06:36:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fzmikAAA
Lat Location
(32.85111780095174000,-96.77699959095462000)
21-00615506
Service Request Number: 21-00615506 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00615506
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-03T08:30:06.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-03T09:13:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000lbjoPAAQ
Lat Location
(32.71954094162003000,-96.66561939527318000)
21-00055501
Service Request Number: 21-00055501 • Address: 8950 SOUTHLINK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00055501
Address
8950 SOUTHLINK DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-19T14:24:47.000
Update Date
2023-06-09T02:31:17.000
Closed Date
2021-02-01T14:05:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000ehrcnAAA
Lat Location
(32.64009154881839000,-96.74763560444507000)
26-00185258
Service Request Number: 26-00185258 • Address: 509 DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00185258
Address
509 DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2026-05-04T23:59:00.000
Status
Closed
Created Date
2026-05-01T12:34:13.000
Update Date
2026-05-01T12:34:24.000
Closed Date
2026-05-01T12:34:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001mFeNdAAK
Lat Location
(32.70674463768294500,-96.67943265571466000)
23-00212858
Service Request Number: 23-00212858 • Department: Dallas Animal Services • Service Request Type: Animal Bite - DAS
Service Request Number
23-00212858
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-05-17T16:55:12.000
Status
Closed
Created Date
2023-05-15T16:55:12.000
Update Date
2023-06-07T01:12:14.000
Closed Date
2023-05-15T21:59:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005cPNBAA2
Lat Location
(,)
22-00120995
Service Request Number: 22-00120995 • Address: 500 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00120995
Address
500 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-14T23:59:00.000
Status
Closed
Created Date
2022-03-31T06:17:12.000
Update Date
2023-06-08T23:08:14.000
Closed Date
2022-04-12T06:29:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001ggCwAAI
Lat Location
(32.71979335999119000,-96.70596074044057000)
23-00551701
Service Request Number: 23-00551701 • Address: 8703 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00551701
Address
8703 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-05T17:31:45.000
Update Date
2023-12-07T15:20:09.000
Closed Date
2023-12-07T15:20:08.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000006nZIFAA2
Lat Location
(32.73975434143091000,-96.67190944504526000)
25-00222888
Service Request Number: 25-00222888 • Address: 2792 KAVASAR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00222888
Address
2792 KAVASAR DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-13T20:12:35.000
Update Date
2025-05-20T15:18:19.000
Closed Date
2025-05-20T14:31:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hKsd0AAC
Lat Location
(32.66685880632925000,-96.77667736217352000)
21-00792085
Service Request Number: 21-00792085 • Address: 8803 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00792085
Address
8803 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-26T20:01:20.000
Update Date
2023-06-09T00:19:29.000
Closed Date
2021-08-30T16:44:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qUvnOAAS
Lat Location
(32.72542118050353000,-96.66811733717441000)
25-00308644
Service Request Number: 25-00308644 • Address: 3026 REYNOLDS AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00308644
Address
3026 REYNOLDS AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-07-02T18:59:00.000
Status
Closed
Created Date
2025-06-27T21:53:13.000
Update Date
2025-06-30T13:56:46.000
Closed Date
2025-06-30T13:56:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000o3Wo9AAE
Lat Location
(32.78627902261206400,-96.74278424762973000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface