311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00425757
Service Request Number: 14-00425757 • Address: CASA OAKS DR & SAN MARCUS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00425757
Address
CASA OAKS DR & SAN MARCUS AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-19T17:48:02.000
Status
Closed
Created Date
2014-10-15T17:48:02.000
Update Date
2014-10-31T09:26:15.000
Closed Date
2014-10-31T09:26:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2529802.6905560900
Y Coordinate
6990220.3293916500
Unique Key
1136876778
14-00425699
Service Request Number: 14-00425699 • Address: L B J RAMP SE & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00425699
Address
L B J RAMP SE & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-29T16:49:30.000
Status
Closed
Created Date
2014-10-15T16:49:30.000
Update Date
2014-10-22T09:52:23.000
Closed Date
2014-10-21T09:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469195.1204720700
Y Coordinate
6926547.7479476200
Unique Key
1136873324
15-00220773
Service Request Number: 15-00220773 • Address: 1126 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00220773
Address
1126 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-19T20:48:06.000
Status
Closed
Created Date
2015-05-26T20:48:06.000
Update Date
2015-05-27T15:50:29.000
Closed Date
2015-05-27T15:50:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484136.4462741500
Y Coordinate
6962276.4143895000
Lat Long Location
1126 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1156860567
14-00465784
Service Request Number: 14-00465784 • Address: VISTADALE DR & CHURCH RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00465784
Address
VISTADALE DR & CHURCH RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-23T09:54:26.000
Status
Closed
Created Date
2014-11-14T09:54:26.000
Update Date
2014-11-25T09:21:17.000
Closed Date
2014-11-25T09:21:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519683.7725348800
Y Coordinate
7010068.9542047800
Unique Key
1139402257
15-00206858
Service Request Number: 15-00206858 • Address: 964 S RUSTIC CIR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00206858
Address
964 S RUSTIC CIR, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-27T15:03:15.000
Status
Closed
Created Date
2015-05-19T15:03:15.000
Update Date
2015-05-27T09:14:48.000
Closed Date
2015-05-27T09:10:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2521408.6590686700
Y Coordinate
6994441.4801781700
Lat Long Location
964 S RUSTIC CIR, DALLAS, TX, 75218
Unique Key
1155990700
15-00060640
Service Request Number: 15-00060640 • Address: 7750 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00060640
Address
7750 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-23T13:05:08.000
Status
Closed
Created Date
2015-02-19T13:05:08.000
Update Date
2015-03-17T09:28:35.000
Closed Date
2015-03-17T09:28:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474154.8064369200
Y Coordinate
6924516.7958449900
Lat Long Location
7750 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1146535748
15-00153128
Service Request Number: 15-00153128 • Address: 3600 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00153128
Address
3600 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T15:51:57.000
Status
Closed
Created Date
2015-04-20T15:51:57.000
Update Date
2015-07-10T11:08:57.000
Closed Date
2015-07-10T11:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2467042.0053328100
Y Coordinate
6959458.5586376300
Lat Long Location
3600 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1152494344
15-00179884
Service Request Number: 15-00179884 • Address: 1588 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00179884
Address
1588 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-10T09:48:51.000
Status
Closed
Created Date
2015-05-05T09:48:51.000
Update Date
2015-06-10T10:58:05.000
Closed Date
2015-06-10T10:58:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491309.5879698900
Y Coordinate
6947295.7890011100
Lat Long Location
1588 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1154240654
15-00277853
Service Request Number: 15-00277853 • Address: 3238 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00277853
Address
3238 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T11:02:53.000
Status
Closed
Created Date
2015-06-23T11:02:53.000
Update Date
2015-07-15T23:16:53.000
Closed Date
2015-07-10T23:16:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481194.0938894600
Y Coordinate
6943753.9850198700
Lat Long Location
3238 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1160423831
15-00138496
Service Request Number: 15-00138496 • Address: 1600 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00138496
Address
1600 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-01T15:44:23.000
Status
Closed
Created Date
2015-04-11T15:44:23.000
Update Date
2015-04-13T15:55:50.000
Closed Date
2015-04-13T15:55:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463127.6976189600
Y Coordinate
6951704.7634832600
Lat Long Location
1600 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1151568995
15-00277911
Service Request Number: 15-00277911 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00277911
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T11:22:16.000
Status
Closed
Created Date
2015-06-23T11:22:16.000
Update Date
2015-06-26T13:02:39.000
Closed Date
2015-06-26T13:02:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1160427441
15-00049974
Service Request Number: 15-00049974 • Address: LAZY RIVER DR & SILVERY MOON DR, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
15-00049974
Address
LAZY RIVER DR & SILVERY MOON DR, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-12T09:23:57.000
Status
Closed
Created Date
2015-02-11T09:23:57.000
Update Date
2015-02-11T13:23:47.000
Closed Date
2015-02-11T13:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490834.4237642700
Y Coordinate
6930456.9949610000
Unique Key
1145869673
15-00273434
Service Request Number: 15-00273434 • Address: 2800 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273434
Address
2800 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-21T08:09:05.000
Status
Closed
Created Date
2015-06-20T08:09:05.000
Update Date
2015-06-20T12:41:51.000
Closed Date
2015-06-20T12:41:50.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486885.7765516500
Y Coordinate
6946540.3864859500
Lat Long Location
2800 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160133593
15-00245084
Service Request Number: 15-00245084 • Address: 443 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00245084
Address
443 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-07T10:30:50.000
Status
Closed
Created Date
2015-06-06T10:30:50.000
Update Date
2015-06-06T18:58:33.000
Closed Date
2015-06-06T18:58:32.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2482122.1576629300
Y Coordinate
6963303.5541453200
Lat Long Location
443 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1158366890
15-00049920
Service Request Number: 15-00049920 • Address: E NORTHWEST HWY & SKILLMAN ST, DALLAS, 75231, DALLAS, TX • City Council District: 14
Service Request Number
15-00049920
Address
E NORTHWEST HWY & SKILLMAN ST, DALLAS, 75231, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-11T09:04:48.000
Status
Closed
Created Date
2015-02-11T09:04:48.000
Update Date
2015-03-09T13:53:05.000
Closed Date
2015-03-09T13:53:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504615.7541233800
Y Coordinate
7000095.2855905700
Unique Key
1145865848
15-00113859
Service Request Number: 15-00113859 • Address: 135 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00113859
Address
135 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T13:58:14.000
Status
Closed
Created Date
2015-03-30T13:58:14.000
Update Date
2015-04-01T14:59:35.000
Closed Date
2015-04-01T14:59:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537877.8149763700
Y Coordinate
6946795.0805690800
Lat Long Location
135 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1150081618
15-00236517
Service Request Number: 15-00236517 • Address: 201 N CARROLL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00236517
Address
201 N CARROLL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-16T10:42:01.000
Status
Closed
Created Date
2015-06-03T10:42:01.000
Update Date
2015-06-09T13:43:07.000
Closed Date
2015-06-09T13:43:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500603.8143086400
Y Coordinate
6975515.0329330100
Lat Long Location
201 N CARROLL AVE, DALLAS, TX, 75226
Unique Key
1157873291
14-00516370
Service Request Number: 14-00516370 • Address: LOMAX DR & RED BUD DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00516370
Address
LOMAX DR & RED BUD DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-03T11:41:25.000
Status
Closed
Created Date
2014-12-31T11:41:25.000
Update Date
2014-12-31T20:50:24.000
Closed Date
2014-12-31T20:50:24.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2523412.6555804300
Y Coordinate
6970379.4408077900
Unique Key
1142652365
15-00050039
Service Request Number: 15-00050039 • Address: GREENVILLE AVE & BELMONT AVE, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00050039
Address
GREENVILLE AVE & BELMONT AVE, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-26T09:41:32.000
Status
Closed
Created Date
2015-02-11T09:41:32.000
Update Date
2015-02-12T08:19:54.000
Closed Date
2015-02-12T08:19:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2499873.9474427200
Y Coordinate
6984677.9145195300
Unique Key
1145873421
15-00277941
Service Request Number: 15-00277941 • Address: 806 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00277941
Address
806 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T11:31:57.000
Status
Closed
Created Date
2015-06-23T11:31:57.000
Update Date
2015-06-25T12:19:43.000
Closed Date
2015-06-25T12:19:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469203.9416190500
Y Coordinate
6955446.4792076800
Lat Long Location
806 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1160429145
15-00273426
Service Request Number: 15-00273426 • Address: 4425 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00273426
Address
4425 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T07:52:13.000
Status
Closed
Created Date
2015-06-20T07:52:13.000
Update Date
2015-06-20T09:19:50.000
Closed Date
2015-06-20T09:19:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526916.9944235000
Y Coordinate
6970127.5567242800
Lat Long Location
4425 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1160133115
15-00113867
Service Request Number: 15-00113867 • Address: 402 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113867
Address
402 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-02T14:00:47.000
Status
Closed
Created Date
2015-03-30T14:00:47.000
Update Date
2015-05-05T13:13:38.000
Closed Date
2015-05-05T13:13:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475334.6485916600
Y Coordinate
6956933.5647115900
Lat Long Location
402 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1150082009
15-00153093
Service Request Number: 15-00153093 • Address: 314 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00153093
Address
314 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-21T15:42:35.000
Status
Closed
Created Date
2015-04-20T15:42:35.000
Update Date
2015-04-21T09:48:22.000
Closed Date
2015-04-21T09:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468785.5372425500
Y Coordinate
6958726.3307285400
Lat Long Location
314 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1152492195
15-00048899
Service Request Number: 15-00048899 • Address: 2515 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00048899
Address
2515 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-18T13:24:22.000
Status
Closed
Created Date
2015-02-10T13:24:22.000
Update Date
2015-02-18T12:21:15.000
Closed Date
2015-02-18T12:21:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472976.2210855700
Y Coordinate
6959085.7517764900
Lat Long Location
2515 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1145799007
15-00276004
Service Request Number: 15-00276004 • Address: 1314 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00276004
Address
1314 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-28T14:35:00.000
Status
Closed
Created Date
2015-06-22T14:35:00.000
Update Date
2015-07-13T18:30:50.000
Closed Date
2015-07-06T21:48:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527245.1206566800
Y Coordinate
6955118.0131774300
Lat Long Location
1314 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1160302833
15-00179952
Service Request Number: 15-00179952 • Address: 3080 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00179952
Address
3080 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-19T10:05:15.000
Status
Closed
Created Date
2015-05-05T10:05:15.000
Update Date
2015-05-05T10:07:41.000
Closed Date
2015-05-05T10:07:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473840.1078051300
Y Coordinate
6945347.8367400100
Lat Long Location
3080 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1154245101
15-00277970
Service Request Number: 15-00277970 • Address: 7027 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00277970
Address
7027 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-15T11:38:15.000
Status
Closed
Created Date
2015-06-23T11:38:15.000
Update Date
2015-07-23T09:06:10.000
Closed Date
2015-07-23T09:06:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484497.1238428500
Y Coordinate
6928316.8497133900
Lat Long Location
7027 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1160430619
15-00245108
Service Request Number: 15-00245108 • Address: 4631 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00245108
Address
4631 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T10:54:25.000
Status
Closed
Created Date
2015-06-06T10:54:25.000
Update Date
2015-06-06T10:59:37.000
Closed Date
2015-06-06T10:58:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493328.2576146900
Y Coordinate
6939065.1567921300
Lat Long Location
4631 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1158368435
15-00245178
Service Request Number: 15-00245178 • Address: 415 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00245178
Address
415 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-22T12:11:27.000
Status
Closed
Created Date
2015-06-06T12:11:27.000
Update Date
2015-06-08T20:57:47.000
Closed Date
2015-06-08T20:56:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474891.8870747400
Y Coordinate
6958972.6486499500
Lat Long Location
415 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1158373279
15-00049966
Service Request Number: 15-00049966 • Address: ROYAL LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
15-00049966
Address
ROYAL LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-21T09:21:50.000
Status
Closed
Created Date
2015-02-11T09:21:50.000
Update Date
2015-02-17T12:26:18.000
Closed Date
2015-02-17T12:26:17.000
Outcome
Closed - Close SR
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2493986.8024708400
Y Coordinate
7012772.0269627600
Unique Key
1145869089
14-00475960
Service Request Number: 14-00475960 • Address: ASH LN & S ST MARY AVE, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00475960
Address
ASH LN & S ST MARY AVE, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-23T08:49:43.000
Status
Closed
Created Date
2014-11-22T08:49:43.000
Update Date
2014-11-22T10:28:58.000
Closed Date
2014-11-22T10:28:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504059.5395559000
Y Coordinate
6976295.3954350400
Unique Key
1140045934
14-00516366
Service Request Number: 14-00516366 • Address: PLEASANT DR & STONEHURST ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00516366
Address
PLEASANT DR & STONEHURST ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-03T11:39:19.000
Status
Closed
Created Date
2014-12-31T11:39:19.000
Update Date
2014-12-31T12:01:16.000
Closed Date
2014-12-31T12:01:15.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528490.0226888400
Y Coordinate
6957532.7347324800
Unique Key
1142652095
14-00516366
Service Request Number: 14-00516366 • Address: PLEASANT DR & STONEHURST ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00516366
Address
PLEASANT DR & STONEHURST ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-03T11:39:19.000
Status
Closed
Created Date
2014-12-31T11:39:19.000
Update Date
2014-12-31T12:01:16.000
Closed Date
2014-12-31T12:01:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528490.0226888400
Y Coordinate
6957532.7347324800
Unique Key
1142652095
15-00252829
Service Request Number: 15-00252829 • Address: 518 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00252829
Address
518 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Spayed/Neutered/Intact - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-12T19:56:36.000
Status
Closed
Created Date
2015-06-09T19:56:36.000
Update Date
2015-06-10T10:07:58.000
Closed Date
2015-06-10T10:07:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469200.9162497000
Y Coordinate
6956397.4905717200
Lat Long Location
518 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1158800476
15-00278000
Service Request Number: 15-00278000 • Address: 3012 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00278000
Address
3012 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T11:43:45.000
Status
Closed
Created Date
2015-06-23T11:43:45.000
Update Date
2015-06-24T12:17:50.000
Closed Date
2015-06-24T12:17:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469383.3597334800
Y Coordinate
6959490.3649065200
Lat Long Location
3012 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1160432216
14-00476006
Service Request Number: 14-00476006 • Address: AVENUE G & HARRELL AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00476006
Address
AVENUE G & HARRELL AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-23T09:32:28.000
Status
Closed
Created Date
2014-11-22T09:32:28.000
Update Date
2014-11-22T11:07:57.000
Closed Date
2014-11-22T11:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493869.8971378600
Y Coordinate
6956571.5981278300
Unique Key
1140048768
15-00048963
Service Request Number: 15-00048963 • Address: 900 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00048963
Address
900 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-13T13:59:13.000
Status
Closed
Created Date
2015-02-10T13:59:13.000
Update Date
2015-02-10T14:22:11.000
Closed Date
2015-02-10T14:22:11.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478920.4712613700
Y Coordinate
6955062.5042046000
Lat Long Location
900 S POLK ST, DALLAS, TX, 75208
Unique Key
1145803453
15-00277923
Service Request Number: 15-00277923 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00277923
Address
2627 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T11:27:17.000
Status
Closed
Created Date
2015-06-23T11:27:17.000
Update Date
2015-06-23T12:42:14.000
Closed Date
2015-06-23T12:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2472228.7789414400
Y Coordinate
6959038.4046781600
Lat Long Location
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1160428208
15-00277883
Service Request Number: 15-00277883 • Address: 5700 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00277883
Address
5700 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T11:14:38.000
Status
Closed
Created Date
2015-06-23T11:14:38.000
Update Date
2015-06-24T14:43:01.000
Closed Date
2015-06-24T14:43:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507291.3448440900
Y Coordinate
6976419.8951296600
Lat Long Location
5700 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1160425867
15-00220771
Service Request Number: 15-00220771 • Address: 1900 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00220771
Address
1900 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T20:42:25.000
Status
Closed
Created Date
2015-05-26T20:42:25.000
Update Date
2015-06-09T08:14:04.000
Closed Date
2015-06-09T08:14:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482114.5161111500
Y Coordinate
6951103.2094956200
Lat Long Location
1900 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1156860452
15-00050030
Service Request Number: 15-00050030 • Address: FOREST LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
15-00050030
Address
FOREST LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-12T09:40:07.000
Status
Closed
Created Date
2015-02-11T09:40:07.000
Update Date
2015-02-12T13:39:01.000
Closed Date
2015-02-12T13:21:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2506446.2069462900
Y Coordinate
7018213.6958275200
Unique Key
1145872960
15-00138473
Service Request Number: 15-00138473 • Address: 1200 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00138473
Address
1200 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T15:30:49.000
Status
Closed
Created Date
2015-04-11T15:30:49.000
Update Date
2015-04-11T15:35:25.000
Closed Date
2015-04-11T15:35:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456435.2184015300
Y Coordinate
6961752.9205752100
Lat Long Location
1200 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1151567456
15-00220926
Service Request Number: 15-00220926 • Address: 500 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00220926
Address
500 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-02T03:44:39.000
Status
Closed
Created Date
2015-05-27T03:44:39.000
Update Date
2015-06-16T14:50:29.000
Closed Date
2015-06-16T14:50:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490132.7692766900
Y Coordinate
6958052.7966340500
Lat Long Location
500 S MOORE ST, DALLAS, TX, 75203
Unique Key
1156869802
15-00220913
Service Request Number: 15-00220913 • Address: 1100 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00220913
Address
1100 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-03T03:16:25.000
Status
Closed
Created Date
2015-05-27T03:16:25.000
Update Date
2015-05-29T09:59:52.000
Closed Date
2015-05-29T09:59:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489035.5323880400
Y Coordinate
6935485.9206977700
Lat Long Location
1100 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1156869124
15-00220837
Service Request Number: 15-00220837 • Address: 533 BETHPAGE AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220837
Address
533 BETHPAGE AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T22:54:09.000
Status
Duplicate (closed)
Created Date
2015-05-26T22:54:09.000
Update Date
2015-05-29T14:14:56.000
Closed Date
2015-05-29T14:14:56.000
Priority
Standard
Method Received Description
Web
X Coordinate
2518653.8904242100
Y Coordinate
6949768.1488797600
Lat Long Location
533 BETHPAGE AVE, DALLAS, TX
Unique Key
1156864668
15-00276156
Service Request Number: 15-00276156 • Address: 2218 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00276156
Address
2218 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T15:20:12.000
Status
Closed
Created Date
2015-06-22T15:20:12.000
Update Date
2015-06-30T14:24:02.000
Closed Date
2015-06-30T14:24:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497828.5296840200
Y Coordinate
6983254.7916618800
Lat Long Location
2218 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1160312684
15-00012465
Service Request Number: 15-00012465 • Address: ANN ARBOR AVE & AZTEC DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00012465
Address
ANN ARBOR AVE & AZTEC DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T13:54:33.000
Status
Closed
Created Date
2015-01-12T13:54:33.000
Update Date
2015-01-13T11:00:12.000
Closed Date
2015-01-13T09:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497238.8198859800
Y Coordinate
6941898.4259128900
Unique Key
1143481343
15-00245029
Service Request Number: 15-00245029 • Address: 2115 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00245029
Address
2115 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T09:24:22.000
Status
Closed
Created Date
2015-06-06T09:24:22.000
Update Date
2015-06-11T20:01:26.000
Closed Date
2015-06-11T20:01:25.000
Priority
Standard
Method Received Description
Web
X Coordinate
2492604.7636170500
Y Coordinate
6944095.9487978600
Lat Long Location
2115 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1158363274
14-00516446
Service Request Number: 14-00516446 • Address: 9400 N STEMMONS FWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00516446
Address
9400 N STEMMONS FWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-08T12:22:02.000
Status
Closed
Created Date
2014-12-31T12:22:02.000
Update Date
2014-12-31T12:25:11.000
Closed Date
2014-12-31T12:25:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466896.1549159500
Y Coordinate
6993657.7128909400
Lat Long Location
9400 N STEMMONS FWY, DALLAS, TX, 75220
Unique Key
1142656831
14-00476038
Service Request Number: 14-00476038 • Address: DENTON DR & INWOOD RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00476038
Address
DENTON DR & INWOOD RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-02T10:31:33.000
Status
Closed
Created Date
2014-11-22T10:31:33.000
Update Date
2014-12-02T11:07:41.000
Closed Date
2014-12-02T11:07:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480322.4286350100
Y Coordinate
6986612.9370140000
Unique Key
1140050823