311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00275205
Service Request Number: 15-00275205 • Address: 1111 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00275205
Address
1111 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T10:19:59.000
Status
Closed
Created Date
2015-06-22T10:19:59.000
Update Date
2015-06-22T14:49:11.000
Closed Date
2015-06-22T14:49:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478973.3934170700
Y Coordinate
6938494.5962703700
Lat Long Location
1111 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1160251698
14-00501864
Service Request Number: 14-00501864 • Address: E MOCKINGBIRD LN & WILLIAMSON RD, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00501864
Address
E MOCKINGBIRD LN & WILLIAMSON RD, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-23T17:46:37.000
Status
Closed
Created Date
2014-12-16T17:46:37.000
Update Date
2014-12-17T07:40:11.000
Closed Date
2014-12-17T07:40:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507387.0555331600
Y Coordinate
6992729.6904616000
Unique Key
1141725125
14-00489222
Service Request Number: 14-00489222 • Address: MOBERLY LN & S BUCKNER BLVD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00489222
Address
MOBERLY LN & S BUCKNER BLVD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-06T09:02:49.000
Status
Closed
Created Date
2014-12-06T09:02:49.000
Update Date
2014-12-10T08:50:42.000
Closed Date
2014-12-10T08:50:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526908.4106539700
Y Coordinate
6972420.0390100200
Unique Key
1140923743
15-00252724
Service Request Number: 15-00252724 • Address: 803 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00252724
Address
803 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T18:33:08.000
Status
Closed
Created Date
2015-06-09T18:33:08.000
Update Date
2015-06-11T12:52:18.000
Closed Date
2015-06-11T12:52:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478687.0218064300
Y Coordinate
6960723.0759830400
Lat Long Location
803 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1158790216
15-00252752
Service Request Number: 15-00252752 • Address: 5007 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00252752
Address
5007 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T18:52:43.000
Status
Closed
Created Date
2015-06-09T18:52:43.000
Update Date
2015-06-16T14:50:00.000
Closed Date
2015-06-16T14:49:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494456.7769041300
Y Coordinate
6937191.9864645700
Lat Long Location
5007 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1158791843
15-00220843
Service Request Number: 15-00220843 • Address: 9204 PINEHAVEN DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00220843
Address
9204 PINEHAVEN DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:10:13.000
Status
Closed
Created Date
2015-05-26T23:10:13.000
Update Date
2015-06-03T22:50:20.000
Closed Date
2015-05-28T11:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2532629.1797086200
Y Coordinate
6968359.1907271500
Lat Long Location
9204 PINEHAVEN DR, DALLAS, TX
Unique Key
1156865047
15-00037183
Service Request Number: 15-00037183 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, 75231 6770 GREENVILLE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
15-00037183
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, 75231 6770 GREENVILLE, DALLAS, TX 75231
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-17T23:45:23.000
Status
Closed
Created Date
2015-02-01T23:45:23.000
Update Date
2015-02-04T13:11:24.000
Closed Date
2015-02-04T13:11:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2500605.7901008700
Y Coordinate
7002790.9183818500
Unique Key
1145056424
15-00153188
Service Request Number: 15-00153188 • Address: 1101 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00153188
Address
1101 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-26T16:08:12.000
Status
Closed
Created Date
2015-04-20T16:08:12.000
Update Date
2015-05-13T10:44:38.000
Closed Date
2015-05-13T10:44:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535352.4330145300
Y Coordinate
6940473.2028866700
Lat Long Location
1101 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1152497717
15-00276155
Service Request Number: 15-00276155 • Address: 3123 IVANDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00276155
Address
3123 IVANDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T15:20:02.000
Status
Closed
Created Date
2015-06-22T15:20:02.000
Update Date
2015-07-07T15:47:09.000
Closed Date
2015-07-07T15:47:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2469080.0070232500
Y Coordinate
6954689.9351953200
Lat Long Location
3123 IVANDELL AVE, DALLAS, TX, 75211
Unique Key
1160312622
15-00063073
Service Request Number: 15-00063073 • Address: E 8TH ST & N MOORE ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
15-00063073
Address
E 8TH ST & N MOORE ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-27T16:15:11.000
Status
Closed
Created Date
2015-02-20T16:15:11.000
Update Date
2015-03-04T11:18:28.000
Closed Date
2015-03-04T11:18:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489926.0725632200
Y Coordinate
6960384.9857072600
Unique Key
1146687820
15-00220846
Service Request Number: 15-00220846 • Address: 9204 PINEHAVEN DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00220846
Address
9204 PINEHAVEN DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:12:38.000
Status
Duplicate (closed)
Created Date
2015-05-26T23:12:38.000
Update Date
2015-06-03T22:50:20.000
Closed Date
2015-06-03T22:50:20.000
Priority
Standard
Method Received Description
Web
X Coordinate
2532629.1797086200
Y Coordinate
6968359.1907271500
Lat Long Location
9204 PINEHAVEN DR, DALLAS, TX
Unique Key
1156865278
15-00220907
Service Request Number: 15-00220907 • Address: 2207 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00220907
Address
2207 W RED BIRD LN, DALLAS, TX 75232
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-02T02:56:54.000
Status
Closed
Created Date
2015-05-27T02:56:54.000
Update Date
2015-08-25T12:00:22.000
Closed Date
2015-08-25T12:00:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474974.6296899500
Y Coordinate
6931409.8800000000
Lat Long Location
2207 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1156868803
15-00037179
Service Request Number: 15-00037179 • Address: S MARSALIS AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
15-00037179
Address
S MARSALIS AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-06T22:28:38.000
Status
Closed
Created Date
2015-02-01T22:28:38.000
Update Date
2015-02-06T15:07:23.000
Closed Date
2015-02-06T14:32:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486324.3355972200
Y Coordinate
6957619.5033441000
Unique Key
1145056136
15-00220851
Service Request Number: 15-00220851 • Address: 8702 CARDELLA AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220851
Address
8702 CARDELLA AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:27:25.000
Status
Closed
Created Date
2015-05-26T23:27:25.000
Update Date
2015-05-27T11:10:19.000
Closed Date
2015-05-27T11:10:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2531042.0468314400
Y Coordinate
6953122.2985858900
Lat Long Location
8702 CARDELLA AVE, DALLAS, TX
Unique Key
1156865651
15-00220853
Service Request Number: 15-00220853 • Address: 8717 CARDELLA AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220853
Address
8717 CARDELLA AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:31:58.000
Status
Closed
Created Date
2015-05-26T23:31:58.000
Update Date
2015-06-17T11:54:36.000
Closed Date
2015-06-17T11:54:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2531142.3926960200
Y Coordinate
6953163.9252858000
Lat Long Location
8717 CARDELLA AVE, DALLAS, TX
Unique Key
1156865794
15-00213577
Service Request Number: 15-00213577 • Address: 2920 CANTON ST, DALLAS, TX • City Council District: 2
Service Request Number
15-00213577
Address
2920 CANTON ST, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Parking - General Request - DPD
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-06T09:00:29.000
Status
Closed
Created Date
2015-05-22T09:00:29.000
Update Date
2015-05-22T17:43:12.000
Closed Date
2015-05-22T17:43:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496653.9919772800
Y Coordinate
6971946.6198620400
Lat Long Location
2920 CANTON ST, DALLAS, TX
Unique Key
1156387506
15-00153154
Service Request Number: 15-00153154 • Address: 3302 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00153154
Address
3302 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T15:59:49.000
Status
Closed
Created Date
2015-04-20T15:59:49.000
Update Date
2015-05-07T15:37:38.000
Closed Date
2015-05-07T15:37:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486919.4491316400
Y Coordinate
6943375.2002822500
Lat Long Location
3302 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1152495692
14-00425740
Service Request Number: 14-00425740 • Address: DENTON DR & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00425740
Address
DENTON DR & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-22T17:24:01.000
Status
Closed
Created Date
2014-10-15T17:24:01.000
Update Date
2014-10-16T06:44:33.000
Closed Date
2014-10-16T06:44:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467078.6695994800
Y Coordinate
6996873.2140413900
Unique Key
1136875784
15-00063117
Service Request Number: 15-00063117 • Address: FRANKFORD RD & DALLAS PKWY, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
15-00063117
Address
FRANKFORD RD & DALLAS PKWY, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-06T16:26:51.000
Status
Closed
Created Date
2015-02-20T16:26:51.000
Update Date
2015-03-02T08:44:17.000
Closed Date
2015-03-02T08:44:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480601.7922117700
Y Coordinate
7049892.9622636600
Unique Key
1146690249
15-00236513
Service Request Number: 15-00236513 • Address: 2409 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00236513
Address
2409 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T10:41:49.000
Status
Closed
Created Date
2015-06-03T10:41:49.000
Update Date
2015-06-22T10:58:46.000
Closed Date
2015-06-22T10:58:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484234.3537014000
Y Coordinate
6948601.1783275900
Lat Long Location
2409 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1157873079
15-00048937
Service Request Number: 15-00048937 • Address: 7992 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 14
Service Request Number
15-00048937
Address
7992 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
14
Department
Park/Recreation Department
Service Request Type
Graffiti City Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-03-03T13:44:49.000
Status
Closed
Created Date
2015-02-10T13:44:49.000
Update Date
2015-02-17T11:35:49.000
Closed Date
2015-02-17T11:35:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499622.1089730600
Y Coordinate
7002113.0241580200
Lat Long Location
7992 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1145801600
15-00220829
Service Request Number: 15-00220829 • Address: 10614 CHECOTA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00220829
Address
10614 CHECOTA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T22:41:49.000
Status
Closed
Created Date
2015-05-26T22:41:49.000
Update Date
2016-01-11T09:54:01.000
Closed Date
2016-01-11T09:53:58.000
Priority
Standard
Method Received Description
Web
X Coordinate
2539693.7756422900
Y Coordinate
6957146.2087818800
Lat Long Location
10614 CHECOTA DR, DALLAS, TX
Unique Key
1156864212
14-00499095
Service Request Number: 14-00499095 • Address: 200 S STOREY ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00499095
Address
200 S STOREY ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T07:52:33.000
Status
Closed
Created Date
2014-12-15T07:52:33.000
Update Date
2014-12-16T08:32:03.000
Closed Date
2014-12-15T13:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484874.0582877500
Y Coordinate
6957995.5782021100
Lat Long Location
200 S STOREY ST, DALLAS, TX, 75203
Unique Key
1141546705
14-00499155
Service Request Number: 14-00499155 • Address: 1203 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00499155
Address
1203 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-20T08:25:27.000
Status
Closed
Created Date
2014-12-15T08:25:27.000
Update Date
2015-01-15T08:30:19.000
Closed Date
2015-01-08T08:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489111.4797901100
Y Coordinate
6954709.1353643000
Lat Long Location
1203 E WACO AVE, DALLAS, TX, 75216
Unique Key
1141550702
15-00232096
Service Request Number: 15-00232096 • Address: 3415 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00232096
Address
3415 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T15:28:12.000
Status
Closed
Created Date
2015-06-01T15:28:12.000
Update Date
2015-06-02T01:12:38.000
Closed Date
2015-06-02T01:12:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467778.8902330700
Y Coordinate
6944242.3292396100
Lat Long Location
3415 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1157593635
15-00037244
Service Request Number: 15-00037244 • Address: W JEFFERSON BLVD & S ZANG BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00037244
Address
W JEFFERSON BLVD & S ZANG BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-09T08:09:09.000
Status
Closed
Created Date
2015-02-02T08:09:09.000
Update Date
2015-02-02T10:08:17.000
Closed Date
2015-02-02T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483572.7979340300
Y Coordinate
6957387.4338840100
Unique Key
1145061171
15-00153157
Service Request Number: 15-00153157 • Address: 3302 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00153157
Address
3302 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T16:01:40.000
Status
Closed
Created Date
2015-04-20T16:01:40.000
Update Date
2015-06-11T14:54:10.000
Closed Date
2015-06-11T14:54:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486919.4491316400
Y Coordinate
6943375.2002822500
Lat Long Location
3302 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1152495945
15-00220857
Service Request Number: 15-00220857 • Address: 553 ELWAYNE AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220857
Address
553 ELWAYNE AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:40:44.000
Status
Closed
Created Date
2015-05-26T23:40:44.000
Update Date
2015-05-29T14:49:42.000
Closed Date
2015-05-29T14:49:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519592.4543638700
Y Coordinate
6949941.0465317600
Lat Long Location
553 ELWAYNE AVE, DALLAS, TX
Unique Key
1156866042
15-00277912
Service Request Number: 15-00277912 • Address: 711 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00277912
Address
711 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Water Pollution Routine - Creek, Lake,River-TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-14T11:22:21.000
Status
Closed
Created Date
2015-06-23T11:22:21.000
Update Date
2015-06-25T08:45:57.000
Closed Date
2015-06-25T08:45:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480786.6274361700
Y Coordinate
6960735.9746176500
Lat Long Location
711 W CANTY ST, DALLAS, TX, 75208
Unique Key
1160427604
15-00220847
Service Request Number: 15-00220847 • Address: 10300 CHECOTA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00220847
Address
10300 CHECOTA DR, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-31T23:15:32.000
Status
Closed
Created Date
2015-05-26T23:15:32.000
Update Date
2015-07-01T17:48:30.000
Closed Date
2015-07-01T17:48:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2538011.2856674800
Y Coordinate
6957120.6481750400
Lat Long Location
10300 CHECOTA DR, DALLAS, TX
Unique Key
1156865354
15-00236501
Service Request Number: 15-00236501 • Address: 514 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
15-00236501
Address
514 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-20T10:40:52.000
Status
Closed
Created Date
2015-06-03T10:40:52.000
Update Date
2015-06-09T15:42:14.000
Closed Date
2015-06-09T15:42:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2501026.2949252600
Y Coordinate
6977659.4573232900
Lat Long Location
514 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1157872672
14-00501983
Service Request Number: 14-00501983 • Address: BRYAN ST & N HASKELL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00501983
Address
BRYAN ST & N HASKELL AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-23T21:51:10.000
Status
Closed
Created Date
2014-12-16T21:51:10.000
Update Date
2014-12-17T07:37:52.000
Closed Date
2014-12-17T07:37:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496646.4311375600
Y Coordinate
6977419.3698040500
Unique Key
1141733573
15-00252793
Service Request Number: 15-00252793 • Address: 7818 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00252793
Address
7818 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-08T19:30:29.000
Status
Closed
Created Date
2015-06-09T19:30:29.000
Update Date
2015-06-29T12:02:22.000
Closed Date
2015-06-29T11:59:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497129.1329402200
Y Coordinate
6924360.1503145100
Lat Long Location
7818 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1158794876
14-00465639
Service Request Number: 14-00465639 • Address: N CENTRAL EXPY & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00465639
Address
N CENTRAL EXPY & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-16T09:03:02.000
Status
Closed
Created Date
2014-11-14T09:03:02.000
Update Date
2014-11-14T09:16:32.000
Closed Date
2014-11-14T09:16:31.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2497075.6521482300
Y Coordinate
6991607.0097902100
Unique Key
1139392894
15-00037170
Service Request Number: 15-00037170 • Address: S DENLEY DR & HUDSPETH AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00037170
Address
S DENLEY DR & HUDSPETH AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-06T21:22:14.000
Status
Closed
Created Date
2015-02-01T21:22:14.000
Update Date
2015-02-09T16:33:06.000
Closed Date
2015-02-06T14:12:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491475.4163308000
Y Coordinate
6942551.4733856100
Unique Key
1145055598
15-00220874
Service Request Number: 15-00220874 • Address: 2502 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00220874
Address
2502 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-02T00:48:36.000
Status
Closed
Created Date
2015-05-27T00:48:36.000
Update Date
2015-06-12T10:09:51.000
Closed Date
2015-06-12T10:00:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483952.5861924500
Y Coordinate
6969017.7990787300
Lat Long Location
2502 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1156866915
14-00425768
Service Request Number: 14-00425768 • Address: BUFORD DR & E WHEATLAND RD, DALLAS, 75241, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00425768
Address
BUFORD DR & E WHEATLAND RD, DALLAS, 75241, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-19T18:07:48.000
Status
Closed
Created Date
2014-10-15T18:07:48.000
Update Date
2014-10-31T09:27:23.000
Closed Date
2014-10-31T09:27:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487619.0628179600
Y Coordinate
6922756.7805655300
Unique Key
1136877438
14-00425747
Service Request Number: 14-00425747 • Address: 1234 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00425747
Address
1234 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-18T17:29:23.000
Status
Closed
Created Date
2014-10-15T17:29:23.000
Update Date
2014-10-18T08:59:08.000
Closed Date
2014-10-18T08:59:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2456030.7793220700
Y Coordinate
6961986.9909386000
Lat Long Location
1234 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1136876186
14-00501979
Service Request Number: 14-00501979 • Address: LEMMON AVE & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00501979
Address
LEMMON AVE & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-23T21:38:57.000
Status
Closed
Created Date
2014-12-16T21:38:57.000
Update Date
2014-12-17T07:44:27.000
Closed Date
2014-12-17T07:44:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487257.6209626100
Y Coordinate
6984291.6484431800
Unique Key
1141733309
15-00220852
Service Request Number: 15-00220852 • Address: 8725 CARDELLA AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220852
Address
8725 CARDELLA AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:29:50.000
Status
Closed
Created Date
2015-05-26T23:29:50.000
Update Date
2015-10-08T16:12:33.000
Closed Date
2015-10-08T16:12:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2531200.1024879700
Y Coordinate
6953164.8578121300
Lat Long Location
8725 CARDELLA AVE, DALLAS, TX
Unique Key
1156865718
14-00425760
Service Request Number: 14-00425760 • Address: DENTON DR & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00425760
Address
DENTON DR & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-22T17:53:30.000
Status
Closed
Created Date
2014-10-15T17:53:30.000
Update Date
2014-10-16T06:45:14.000
Closed Date
2014-10-16T06:45:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2464600.6983482200
Y Coordinate
7007269.4940211000
Unique Key
1136876958
14-00425766
Service Request Number: 14-00425766 • Address: HUTTIG AVE & PRICHARD LN, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00425766
Address
HUTTIG AVE & PRICHARD LN, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T18:02:35.000
Status
Closed
Created Date
2014-10-15T18:02:35.000
Update Date
2014-10-23T15:21:35.000
Closed Date
2014-10-23T15:21:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525999.7987892400
Y Coordinate
6959263.4212856100
Unique Key
1136877335
15-00179981
Service Request Number: 15-00179981 • Address: 946 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00179981
Address
946 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-05-10T10:11:23.000
Status
Closed
Created Date
2015-05-05T10:11:23.000
Update Date
2015-05-11T08:47:00.000
Closed Date
2015-05-11T08:46:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518695.0305213100
Y Coordinate
6994037.9876549000
Lat Long Location
946 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1154247058
15-00220795
Service Request Number: 15-00220795 • Address: 140 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00220795
Address
140 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-29T21:36:57.000
Status
Closed
Created Date
2015-05-26T21:36:57.000
Update Date
2015-05-27T15:55:27.000
Closed Date
2015-05-27T15:55:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485220.5068896200
Y Coordinate
6924952.8985655000
Lat Long Location
140 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1156861858
15-00063125
Service Request Number: 15-00063125 • Address: MCCOMMAS BLVD & WORCOLA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00063125
Address
MCCOMMAS BLVD & WORCOLA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-15T16:28:40.000
Status
Closed
Created Date
2015-02-20T16:28:40.000
Update Date
2015-06-04T13:34:18.000
Closed Date
2015-06-04T13:34:17.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2499159.6412596600
Y Coordinate
6989237.9960458000
Unique Key
1146690718
15-00049952
Service Request Number: 15-00049952 • Address: WALNUT ST & BLACK WALNUT DR, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
15-00049952
Address
WALNUT ST & BLACK WALNUT DR, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-19T09:18:32.000
Status
Closed
Created Date
2015-02-11T09:18:32.000
Update Date
2015-02-25T10:58:50.000
Closed Date
2015-02-25T10:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518293.3198158000
Y Coordinate
7021418.2912614000
Unique Key
1145868202
15-00206822
Service Request Number: 15-00206822 • Address: 3822 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00206822
Address
3822 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T14:52:39.000
Status
Closed
Created Date
2015-05-19T14:52:39.000
Update Date
2015-08-27T14:27:56.000
Closed Date
2015-08-26T14:27:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488189.5201150200
Y Coordinate
6982059.0281289300
Lat Long Location
3822 N HALL ST, DALLAS, TX, 75219
Unique Key
1155988645
15-00276122
Service Request Number: 15-00276122 • Address: 7751 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00276122
Address
7751 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-25T15:12:07.000
Status
Closed
Created Date
2015-06-22T15:12:07.000
Update Date
2015-06-24T10:17:13.000
Closed Date
2015-06-24T10:17:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518194.2864526400
Y Coordinate
6976635.2604492800
Lat Long Location
7751 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1160310523
15-00279062
Service Request Number: 15-00279062 • Address: 910 N PLYMOUTH RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00279062
Address
910 N PLYMOUTH RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T16:09:03.000
Status
Closed
Created Date
2015-06-23T16:09:03.000
Update Date
2015-06-24T11:42:13.000
Closed Date
2015-06-24T11:42:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2473807.7315114500
Y Coordinate
6961873.2416007500
Lat Long Location
910 N PLYMOUTH RD, DALLAS, TX, 75208
Unique Key
1160494228
15-00012466
Service Request Number: 15-00012466 • Address: W CANTY ST & N MADISON AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00012466
Address
W CANTY ST & N MADISON AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T13:55:50.000
Status
Closed
Created Date
2015-01-12T13:55:50.000
Update Date
2015-01-13T09:19:57.000
Closed Date
2015-01-13T09:15:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482924.3266159200
Y Coordinate
6960703.8823667500
Unique Key
1143481430