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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
15-00273407
Service Request Number: 15-00273407 • Address: 3700 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00273407
Address
3700 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T07:04:44.000
Status
Closed
Created Date
2015-06-20T07:04:44.000
Update Date
2015-06-21T17:40:01.000
Closed Date
2015-06-21T17:40:01.000
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2473577.8244578500
Y Coordinate
6973270.7932544800
Lat Long Location
3700 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1160131780
15-00087711
Service Request Number: 15-00087711 • Address: 1900 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00087711
Address
1900 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-20T10:20:03.000
Status
Closed
Created Date
2015-03-13T10:20:03.000
Update Date
2015-03-13T10:25:15.000
Closed Date
2015-03-12T10:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2552361.7719120900
Y Coordinate
6934169.4012115800
Lat Long Location
1900 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1148426014
15-00138403
Service Request Number: 15-00138403 • Address: 931 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00138403
Address
931 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T14:44:23.000
Status
Closed
Created Date
2015-04-11T14:44:23.000
Update Date
2015-06-01T12:28:41.000
Closed Date
2015-06-01T12:28:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487693.5417713800
Y Coordinate
6947883.1272837800
Lat Long Location
931 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1151563106
15-00220676
Service Request Number: 15-00220676 • Address: 1300 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00220676
Address
1300 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T18:50:19.000
Status
Closed
Created Date
2015-05-26T18:50:19.000
Update Date
2016-05-11T08:33:22.000
Closed Date
2016-05-11T08:33:21.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2537873.4995224500
Y Coordinate
6955021.7185293800
Lat Long Location
1300 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1156850000
14-00499055
Service Request Number: 14-00499055 • Address: 767 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00499055
Address
767 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T07:29:13.000
Status
Closed
Created Date
2014-12-15T07:29:13.000
Update Date
2014-12-15T09:29:50.000
Closed Date
2014-12-15T09:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2535215.2942289800
Y Coordinate
6951591.9656686900
Lat Long Location
767 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1141544321
15-00138449
Service Request Number: 15-00138449 • Address: 3622 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00138449
Address
3622 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-18T15:16:37.000
Status
Closed
Created Date
2015-04-11T15:16:37.000
Update Date
2015-04-14T15:44:49.000
Closed Date
2015-04-14T15:44:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483732.5347488800
Y Coordinate
6988452.1580138400
Lat Long Location
3622 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1151566002
15-00220552
Service Request Number: 15-00220552 • Address: 637 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00220552
Address
637 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-25T17:01:07.000
Status
Closed
Created Date
2015-05-26T17:01:07.000
Update Date
2016-03-25T10:38:15.000
Closed Date
2016-03-25T10:35:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481284.3169637600
Y Coordinate
6939677.3150314300
Lat Long Location
637 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1156841899
14-00412093
Service Request Number: 14-00412093 • Address: S DENLEY DR & CLAUDE ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00412093
Address
S DENLEY DR & CLAUDE ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T17:32:40.000
Status
Closed
Created Date
2014-10-06T17:32:40.000
Update Date
2014-10-07T09:44:10.000
Closed Date
2014-10-07T09:05:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489488.7930328600
Y Coordinate
6956404.8580254100
Unique Key
1136029536
15-00278948
Service Request Number: 15-00278948 • Address: 216 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00278948
Address
216 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-08-03T15:37:45.000
Status
Closed
Created Date
2015-06-23T15:37:45.000
Update Date
2015-06-24T12:25:18.000
Closed Date
2015-06-24T12:25:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483384.6308315300
Y Coordinate
6954224.6832263700
Lat Long Location
216 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1160486138
15-00179861
Service Request Number: 15-00179861 • Address: 900 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00179861
Address
900 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-12T09:43:55.000
Status
Closed
Created Date
2015-05-05T09:43:55.000
Update Date
2015-05-28T16:56:40.000
Closed Date
2015-05-28T16:56:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487625.2912768100
Y Coordinate
6957369.0683562100
Lat Long Location
900 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1154239294
14-00475917
Service Request Number: 14-00475917 • Address: BRUTON RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00475917
Address
BRUTON RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-23T08:12:17.000
Status
Closed
Created Date
2014-11-22T08:12:17.000
Update Date
2014-11-22T10:33:12.000
Closed Date
2014-11-22T10:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521745.2730503000
Y Coordinate
6960133.5982908100
Unique Key
1140043344
15-00220602
Service Request Number: 15-00220602 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00220602
Address
8000 E MOCKINGBIRD LN, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T17:35:55.000
Status
Closed
Created Date
2015-05-26T17:35:55.000
Update Date
2015-10-13T15:49:09.000
Closed Date
2015-10-13T15:39:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514496.1055114600
Y Coordinate
6997746.7513952500
Lat Long Location
8000 E MOCKINGBIRD LN, DALLAS, TX, 75218
Unique Key
1156845436
15-00245060
Service Request Number: 15-00245060 • Address: 4714 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00245060
Address
4714 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T10:08:49.000
Status
Closed
Created Date
2015-06-06T10:08:49.000
Update Date
2015-06-18T10:19:05.000
Closed Date
2015-06-18T10:19:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493554.4919862400
Y Coordinate
6938719.5589633500
Lat Long Location
4714 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1158365484
15-00025163
Service Request Number: 15-00025163 • Address: AIRLINE RD & MARQUETTE ST, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
15-00025163
Address
AIRLINE RD & MARQUETTE ST, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-15T14:30:41.000
Status
Closed
Created Date
2015-01-22T14:30:41.000
Update Date
2015-04-01T16:32:51.000
Closed Date
2015-04-01T16:32:51.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2495669.5661672200
Y Coordinate
7000608.6539212600
Unique Key
1144296981
14-00439170
Service Request Number: 14-00439170 • Address: E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00439170
Address
E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-31T19:24:32.000
Status
Closed
Created Date
2014-10-24T19:24:32.000
Update Date
2014-10-27T07:07:21.000
Closed Date
2014-10-27T07:07:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500439.5219112300
Y Coordinate
6996961.7169147500
Unique Key
1137721112
14-00412071
Service Request Number: 14-00412071 • Address: HILLARD DR & PRICHARD LN, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00412071
Address
HILLARD DR & PRICHARD LN, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T17:12:51.000
Status
Closed
Created Date
2014-10-06T17:12:51.000
Update Date
2014-10-07T10:11:33.000
Closed Date
2014-10-07T10:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526031.3322493800
Y Coordinate
6957032.6806723800
Unique Key
1136028123
15-00278930
Service Request Number: 15-00278930 • Address: 2207 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00278930
Address
2207 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-02T15:35:11.000
Status
Closed
Created Date
2015-06-23T15:35:11.000
Update Date
2015-06-24T11:41:51.000
Closed Date
2015-06-24T11:34:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474932.0272658000
Y Coordinate
6988577.1755094600
Lat Long Location
2207 EMPIRE, DALLAS, TX, 75235
Unique Key
1160485107
15-00279050
Service Request Number: 15-00279050 • Address: 4255 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00279050
Address
4255 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-08T16:07:15.000
Status
Closed
Created Date
2015-06-23T16:07:15.000
Update Date
2015-06-30T15:48:03.000
Closed Date
2015-06-30T15:48:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478914.4088443200
Y Coordinate
7051707.4529057900
Lat Long Location
4255 WEST CREEK DR, DALLAS, TX, 75287
Unique Key
1160493609
15-00220838
Service Request Number: 15-00220838 • Address: 659 BETHPAGE AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220838
Address
659 BETHPAGE AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T22:55:40.000
Status
Closed
Created Date
2015-05-26T22:55:40.000
Update Date
2015-05-29T14:11:55.000
Closed Date
2015-05-29T14:11:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2518643.4533366200
Y Coordinate
6950835.0069757000
Lat Long Location
659 BETHPAGE AVE, DALLAS, TX
Unique Key
1156864728
15-00232015
Service Request Number: 15-00232015 • Address: 500 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00232015
Address
500 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T15:11:16.000
Status
Closed
Created Date
2015-06-01T15:11:16.000
Update Date
2015-06-01T19:18:48.000
Closed Date
2015-06-01T19:18:48.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481815.8644325600
Y Coordinate
6959473.0264511600
Lat Long Location
500 W 7TH ST, DALLAS, TX, 75208
Unique Key
1157588641
15-00245073
Service Request Number: 15-00245073 • Address: 4702 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00245073
Address
4702 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-11T10:20:32.000
Status
Closed
Created Date
2015-06-06T10:20:32.000
Update Date
2015-06-06T10:25:33.000
Closed Date
2015-06-06T10:25:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493531.6888244000
Y Coordinate
6938776.9606197400
Lat Long Location
4702 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1158366249
15-00220576
Service Request Number: 15-00220576 • Address: 808 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220576
Address
808 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-22T17:15:35.000
Status
Closed
Created Date
2015-05-26T17:15:35.000
Update Date
2015-05-26T17:19:15.000
Closed Date
2015-05-26T17:19:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473771.8293583800
Y Coordinate
6955403.9816178200
Lat Long Location
808 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1156843764
14-00439215
Service Request Number: 14-00439215 • Address: FORDHAM RD & GARRISON ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00439215
Address
FORDHAM RD & GARRISON ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T21:18:45.000
Status
Closed
Created Date
2014-10-24T21:18:45.000
Update Date
2014-10-24T21:27:57.000
Closed Date
2014-10-24T21:27:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495173.5435874600
Y Coordinate
6943350.2078717400
Unique Key
1137725446
15-00260964
Service Request Number: 15-00260964 • Address: 932 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260964
Address
932 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T21:21:46.000
Status
Lien Hold
Created Date
2015-06-13T21:21:46.000
Update Date
2015-09-22T11:40:02.000
Closed Date
2015-09-22T11:40:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480104.9660414900
Y Coordinate
6955018.3538051600
Lat Long Location
932 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1159326513
14-00412075
Service Request Number: 14-00412075 • Address: OCALLA AVE & DAYTONIA AVE, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00412075
Address
OCALLA AVE & DAYTONIA AVE, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-24T17:14:48.000
Status
Closed
Created Date
2014-10-06T17:14:48.000
Update Date
2014-10-08T10:37:56.000
Closed Date
2014-10-08T10:37:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520122.2512347600
Y Coordinate
6986749.1480430500
Unique Key
1136028361
15-00252770
Service Request Number: 15-00252770 • Address: 5007 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00252770
Address
5007 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T19:06:02.000
Status
Closed
Created Date
2015-06-09T19:06:02.000
Update Date
2015-06-16T14:51:31.000
Closed Date
2015-06-16T14:51:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494456.7769041300
Y Coordinate
6937191.9864645700
Lat Long Location
5007 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1158792929
15-00220800
Service Request Number: 15-00220800 • Address: 1200 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00220800
Address
1200 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-15T21:45:12.000
Status
Closed
Created Date
2015-05-26T21:45:12.000
Update Date
2015-05-29T11:22:48.000
Closed Date
2015-05-29T11:22:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489153.6685742900
Y Coordinate
6943959.7718825700
Lat Long Location
1200 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1156862190
15-00278998
Service Request Number: 15-00278998 • Address: 715 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00278998
Address
715 W RED BIRD LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-08T15:52:02.000
Status
Closed
Created Date
2015-06-23T15:52:02.000
Update Date
2015-07-13T11:23:53.000
Closed Date
2015-07-13T11:23:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480824.8590813100
Y Coordinate
6931982.5359112000
Lat Long Location
715 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1160489612
15-00236440
Service Request Number: 15-00236440 • Address: 426 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00236440
Address
426 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-27T10:33:04.000
Status
Closed
Created Date
2015-06-03T10:33:04.000
Update Date
2015-06-04T14:27:48.000
Closed Date
2015-06-04T14:27:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524256.2686870500
Y Coordinate
6948899.7226575700
Lat Long Location
426 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1157869796
14-00499038
Service Request Number: 14-00499038 • Address: 4328 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00499038
Address
4328 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-29T06:50:21.000
Status
Closed
Created Date
2014-12-15T06:50:21.000
Update Date
2014-12-16T15:44:30.000
Closed Date
2014-12-16T15:44:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486973.0004583100
Y Coordinate
6938789.4957073500
Lat Long Location
4328 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1141542996
15-00273429
Service Request Number: 15-00273429 • Address: 700 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00273429
Address
700 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-21T08:00:10.000
Status
Closed
Created Date
2015-06-20T08:00:10.000
Update Date
2015-06-20T12:40:55.000
Closed Date
2015-06-20T11:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518816.3361117500
Y Coordinate
6993019.9552461500
Lat Long Location
700 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1160133293
14-00439218
Service Request Number: 14-00439218 • Address: DENTON DR & GILFORD ST, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00439218
Address
DENTON DR & GILFORD ST, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-31T21:32:17.000
Status
Closed
Created Date
2014-10-24T21:32:17.000
Update Date
2014-10-27T07:45:21.000
Closed Date
2014-10-27T07:45:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474219.2010877800
Y Coordinate
6992037.1967316100
Unique Key
1137725649
14-00412062
Service Request Number: 14-00412062 • Address: MERRELL RD & BROCKBANK DR, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00412062
Address
MERRELL RD & BROCKBANK DR, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-09T17:08:29.000
Status
Closed
Created Date
2014-10-06T17:08:29.000
Update Date
2014-10-06T17:40:25.000
Closed Date
2014-10-06T17:39:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2466644.1702300500
Y Coordinate
7009798.0039032900
Unique Key
1136027678
14-00412101
Service Request Number: 14-00412101 • Address: FAIRFAX AVE & LA FOY BLVD, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00412101
Address
FAIRFAX AVE & LA FOY BLVD, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-20T17:40:25.000
Status
Closed
Created Date
2014-10-06T17:40:25.000
Update Date
2014-10-08T08:52:52.000
Closed Date
2014-10-08T08:52:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483236.3117090900
Y Coordinate
6989424.7010873400
Unique Key
1136030012
15-00252686
Service Request Number: 15-00252686 • Address: 6226 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00252686
Address
6226 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-20T18:13:56.000
Status
Closed
Created Date
2015-06-09T18:13:56.000
Update Date
2015-06-18T08:46:15.000
Closed Date
2015-06-18T08:46:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2503781.0182877000
Y Coordinate
6996912.9714337500
Lat Long Location
6226 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1158787931
15-00164956
Service Request Number: 15-00164956 • Address: 2380 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00164956
Address
2380 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T14:18:23.000
Status
Closed
Created Date
2015-04-27T14:18:23.000
Update Date
2015-10-05T11:29:51.000
Closed Date
2015-10-05T11:29:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2464105.8405295800
Y Coordinate
6999510.8033527100
Lat Long Location
2380 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1153255856
15-00164932
Service Request Number: 15-00164932 • Address: 3400 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00164932
Address
3400 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-28T14:11:52.000
Status
Closed
Created Date
2015-04-27T14:11:52.000
Update Date
2015-04-28T12:07:03.000
Closed Date
2015-04-28T11:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473883.5846170200
Y Coordinate
6942770.6052378700
Lat Long Location
3400 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1153254361
14-00439289
Service Request Number: 14-00439289 • Address: HATCHER ST & S MALCOLM X BLVD, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
14-00439289
Address
HATCHER ST & S MALCOLM X BLVD, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-26T08:04:56.000
Status
Closed
Created Date
2014-10-25T08:04:56.000
Update Date
2014-10-25T09:26:36.000
Closed Date
2014-10-25T09:26:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2505531.9541366800
Y Coordinate
6962451.1000889200
Unique Key
1137731066
15-00035993
Service Request Number: 15-00035993 • Address: 4827 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00035993
Address
4827 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-31T15:16:48.000
Status
Closed
Created Date
2015-01-30T15:16:48.000
Update Date
2015-01-31T09:31:24.000
Closed Date
2015-01-31T09:31:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481848.4388896100
Y Coordinate
6994439.1284788600
Lat Long Location
4827 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1144979676
14-00439099
Service Request Number: 14-00439099 • Address: W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00439099
Address
W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-23T17:53:46.000
Status
Closed
Created Date
2014-10-24T17:53:46.000
Update Date
2014-12-05T15:22:09.000
Closed Date
2014-12-05T15:22:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473669.3215849200
Y Coordinate
6956577.8548637400
Unique Key
1137715234
15-00179875
Service Request Number: 15-00179875 • Address: 1588 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00179875
Address
1588 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-08T09:46:29.000
Status
Closed
Created Date
2015-05-05T09:46:29.000
Update Date
2015-05-05T16:10:21.000
Closed Date
2015-05-05T16:10:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491309.5879698900
Y Coordinate
6947295.7890011100
Lat Long Location
1588 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1154240076
14-00412074
Service Request Number: 14-00412074 • Address: GREENVILLE AVE & LAVALLE LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00412074
Address
GREENVILLE AVE & LAVALLE LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-11T17:14:17.000
Status
Duplicate (open)
Created Date
2014-10-06T17:14:17.000
Update Date
2014-10-06T17:14:17.000
Closed Date
2014-10-06T17:14:17.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2505308.4336228900
Y Coordinate
7014044.2798680500
Unique Key
1136028273
15-00138349
Service Request Number: 15-00138349 • Address: 6915 KENNISON DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00138349
Address
6915 KENNISON DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:17:33.000
Status
Closed
Created Date
2015-04-11T14:17:33.000
Update Date
2015-04-13T09:03:02.000
Closed Date
2015-04-13T09:03:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521112.2104273500
Y Coordinate
6966269.7815857300
Lat Long Location
6915 KENNISON DR, DALLAS, TX
Unique Key
1151560276
15-00009014
Service Request Number: 15-00009014 • Address: 310 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00009014
Address
310 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T18:54:17.000
Status
Closed
Created Date
2015-01-08T18:54:17.000
Update Date
2015-01-09T16:48:31.000
Closed Date
2015-01-09T16:48:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537953.4518859400
Y Coordinate
6948460.6885330700
Lat Long Location
310 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1143257311
14-00439322
Service Request Number: 14-00439322 • Address: S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00439322
Address
S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-26T08:49:30.000
Status
Closed
Created Date
2014-10-25T08:49:30.000
Update Date
2014-10-29T08:44:53.000
Closed Date
2014-10-29T08:44:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526908.4106539700
Y Coordinate
6972420.0390100200
Unique Key
1137733251
15-00220489
Service Request Number: 15-00220489 • Address: 11838 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00220489
Address
11838 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-22T16:42:44.000
Status
Closed
Created Date
2015-05-26T16:42:44.000
Update Date
2015-06-22T10:57:43.000
Closed Date
2015-05-28T08:18:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2528672.4069742400
Y Coordinate
7002132.3386861600
Lat Long Location
11838 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1156838168
15-00252605
Service Request Number: 15-00252605 • Address: 326 N DENLEY DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00252605
Address
326 N DENLEY DR, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-10T17:25:28.000
Status
Closed
Created Date
2015-06-09T17:25:28.000
Update Date
2015-06-10T11:22:19.000
Closed Date
2015-06-10T09:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489426.7885597600
Y Coordinate
6960696.0900739100
Lat Long Location
326 N DENLEY DR, DALLAS, TX, 75203
Unique Key
1158783001
15-00164975
Service Request Number: 15-00164975 • Address: 110 W LAURELAND RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00164975
Address
110 W LAURELAND RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-30T14:22:39.000
Status
Closed
Created Date
2015-04-27T14:22:39.000
Update Date
2015-06-04T09:17:19.000
Closed Date
2015-06-04T09:17:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484336.1669126500
Y Coordinate
6932508.9215904200
Lat Long Location
110 W LAURELAND RD, DALLAS, TX, 75232
Unique Key
1153256871
15-00138319
Service Request Number: 15-00138319 • Address: 651 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00138319
Address
651 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T13:49:02.000
Status
Closed
Created Date
2015-04-11T13:49:02.000
Update Date
2015-04-14T10:45:47.000
Closed Date
2015-04-14T10:45:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480987.0430479200
Y Coordinate
6959503.6765907200
Lat Long Location
651 W 7TH ST, DALLAS, TX, 75208
Unique Key
1151558498
15-00035891
Service Request Number: 15-00035891 • Address: 9300 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00035891
Address
9300 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-09T14:20:33.000
Status
Closed
Created Date
2015-01-30T14:20:33.000
Update Date
2015-02-10T13:28:55.000
Closed Date
2015-02-10T13:28:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479488.5942804800
Y Coordinate
6918344.4741250700
Lat Long Location
9300 S POLK ST, DALLAS, TX, 75232
Unique Key
1144973255
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