311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00236443
Service Request Number: 15-00236443 • Address: 1135 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00236443
Address
1135 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-17T10:33:37.000
Status
Closed
Created Date
2015-06-03T10:33:37.000
Update Date
2015-06-25T11:31:19.000
Closed Date
2015-06-25T11:31:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488778.8905469700
Y Coordinate
6948287.0832507400
Lat Long Location
1135 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1157870018
15-00138344
Service Request Number: 15-00138344 • Address: 6814 KENNISON DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00138344
Address
6814 KENNISON DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:15:49.000
Status
Closed
Created Date
2015-04-11T14:15:49.000
Update Date
2015-04-13T09:36:58.000
Closed Date
2015-04-13T09:36:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2520723.5880320800
Y Coordinate
6966490.6139996900
Lat Long Location
6814 KENNISON DR, DALLAS, TX
Unique Key
1151559979
15-00276098
Service Request Number: 15-00276098 • Address: 102 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00276098
Address
102 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T15:01:35.000
Status
Closed
Created Date
2015-06-22T15:01:35.000
Update Date
2015-06-23T10:17:50.000
Closed Date
2015-06-23T10:17:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2557133.4122891600
Y Coordinate
6944201.0833044500
Lat Long Location
102 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1160308844
15-00220818
Service Request Number: 15-00220818 • Address: 2417 PARK ROW AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00220818
Address
2417 PARK ROW AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T22:25:15.000
Status
Closed
Created Date
2015-05-26T22:25:15.000
Update Date
2015-07-09T12:06:07.000
Closed Date
2015-07-09T12:06:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2498713.0179109300
Y Coordinate
6966402.4728763700
Lat Long Location
2417 PARK ROW AVE, DALLAS, TX
Unique Key
1156863486
15-00138336
Service Request Number: 15-00138336 • Address: 727 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00138336
Address
727 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-14T14:04:24.000
Status
Closed
Created Date
2015-04-11T14:04:24.000
Update Date
2015-04-11T15:18:09.000
Closed Date
2015-04-11T15:18:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490198.1063779300
Y Coordinate
6956842.7240076300
Lat Long Location
727 S MOORE ST, DALLAS, TX, 75203
Unique Key
1151559468
15-00138332
Service Request Number: 15-00138332 • Address: 6500 HODDE ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00138332
Address
6500 HODDE ST, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-16T14:03:15.000
Status
Closed
Created Date
2015-04-11T14:03:15.000
Update Date
2015-05-04T19:53:02.000
Closed Date
2015-05-04T19:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2519262.3465113500
Y Coordinate
6950326.4716925500
Lat Long Location
6500 HODDE ST, DALLAS, TX
Unique Key
1151559266
15-00266625
Service Request Number: 15-00266625 • Address: 11523 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00266625
Address
11523 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-08T08:22:51.000
Status
Closed
Created Date
2015-06-17T08:22:51.000
Update Date
2015-12-08T16:16:16.000
Closed Date
2015-12-08T16:13:25.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491633.8416541100
Y Coordinate
7016590.9247902600
Lat Long Location
11523 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1159694009
15-00245012
Service Request Number: 15-00245012 • Address: 712 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00245012
Address
712 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-17T09:06:33.000
Status
Closed
Created Date
2015-06-06T09:06:33.000
Update Date
2015-06-08T08:45:37.000
Closed Date
2015-06-06T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2454541.8256991500
Y Coordinate
6955417.9326057600
Lat Long Location
712 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1158362169
15-00279067
Service Request Number: 15-00279067 • Address: 1323 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00279067
Address
1323 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-14T16:10:27.000
Status
Closed
Created Date
2015-06-23T16:10:27.000
Update Date
2015-09-14T10:33:52.000
Closed Date
2015-09-14T10:33:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505634.5538568700
Y Coordinate
6974050.1662883100
Lat Long Location
1323 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1160494845
15-00138445
Service Request Number: 15-00138445 • Address: 1000 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00138445
Address
1000 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-12T15:13:36.000
Status
Closed
Created Date
2015-04-11T15:13:36.000
Update Date
2015-04-12T08:58:12.000
Closed Date
2015-04-12T08:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479527.3387305600
Y Coordinate
6938414.6280871500
Lat Long Location
1000 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1151565728
15-00278881
Service Request Number: 15-00278881 • Address: 136 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00278881
Address
136 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T15:22:20.000
Status
Closed
Created Date
2015-06-23T15:22:20.000
Update Date
2015-06-24T16:21:54.000
Closed Date
2015-06-24T16:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484221.7109619100
Y Coordinate
6929342.9377051100
Lat Long Location
136 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1160482074
15-00008796
Service Request Number: 15-00008796 • Address: 618 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00008796
Address
618 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-23T16:20:10.000
Status
Closed
Created Date
2015-01-08T16:20:10.000
Update Date
2015-01-13T06:04:16.000
Closed Date
2015-01-13T06:04:15.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2478360.4922693400
Y Coordinate
6956219.3522319900
Lat Long Location
618 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1143244504
15-00245074
Service Request Number: 15-00245074 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00245074
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-13T10:20:46.000
Status
Closed
Created Date
2015-06-06T10:20:46.000
Update Date
2015-06-08T11:01:04.000
Closed Date
2015-06-08T11:01:02.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1158366303
15-00220781
Service Request Number: 15-00220781 • Address: 3100 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00220781
Address
3100 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-15T20:58:05.000
Status
Closed
Created Date
2015-05-26T20:58:05.000
Update Date
2015-05-29T09:53:42.000
Closed Date
2015-05-29T09:53:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2469166.0510602800
Y Coordinate
6959488.3698279400
Lat Long Location
3100 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1156860975
15-00220569
Service Request Number: 15-00220569 • Address: 414 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220569
Address
414 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T17:11:32.000
Status
Closed
Created Date
2015-05-26T17:11:32.000
Update Date
2015-06-22T15:43:32.000
Closed Date
2015-05-29T13:41:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475334.6976287400
Y Coordinate
6956893.7474261800
Lat Long Location
414 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1156843288
14-00489063
Service Request Number: 14-00489063 • Address: S TYLER ST & W JEFFERSON BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00489063
Address
S TYLER ST & W JEFFERSON BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-19T18:32:06.000
Status
Closed
Created Date
2014-12-05T18:32:06.000
Update Date
2014-12-08T11:08:13.000
Closed Date
2014-12-08T11:08:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479589.6094906400
Y Coordinate
6957345.1377771200
Unique Key
1140911736
14-00438946
Service Request Number: 14-00438946 • Address: VALLEY GLEN DR & SAMUELL BLVD, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00438946
Address
VALLEY GLEN DR & SAMUELL BLVD, DALLAS, 75228, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-07T16:22:45.000
Status
Closed
Created Date
2014-10-24T16:22:45.000
Update Date
2014-10-28T16:21:34.000
Closed Date
2014-10-28T16:21:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2512978.9692975400
Y Coordinate
6976015.3191035100
Unique Key
1137705785
15-00278946
Service Request Number: 15-00278946 • Address: 302 N WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00278946
Address
302 N WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-30T15:37:42.000
Status
Closed
Created Date
2015-06-23T15:37:42.000
Update Date
2015-06-29T09:56:48.000
Closed Date
2015-06-29T09:56:47.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476034.0303216400
Y Coordinate
6958969.2876756000
Lat Long Location
302 N WAVERLY DR, DALLAS, TX, 75208
Unique Key
1160486081
15-00124177
Service Request Number: 15-00124177 • Address: 2102 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00124177
Address
2102 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-17T11:44:45.000
Status
Closed
Created Date
2015-04-03T11:44:45.000
Update Date
2015-04-09T08:27:32.000
Closed Date
2015-04-09T08:27:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492523.4471452600
Y Coordinate
6944038.0721537100
Lat Long Location
2102 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1150678471
14-00499097
Service Request Number: 14-00499097 • Address: 2119 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00499097
Address
2119 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T07:53:15.000
Status
Closed
Created Date
2014-12-15T07:53:15.000
Update Date
2014-12-15T07:54:50.000
Closed Date
2014-12-15T07:54:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473236.4567789300
Y Coordinate
6963515.6491876700
Lat Long Location
2119 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1141546772
15-00012320
Service Request Number: 15-00012320 • Address: 4040 KNIGHT STREET, DALLAS, TX 75219 • Department: Management Services
Service Request Number
15-00012320
Address
4040 KNIGHT STREET, DALLAS, TX 75219
Department
Management Services
Service Request Type
Water Questions - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-02-11T12:47:06.000
Status
Closed
Created Date
2015-01-12T12:47:06.000
Update Date
2015-01-12T14:06:55.000
Closed Date
2015-01-12T14:06:54.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4040 KNIGHT STREET, DALLAS, TX, 75219
Unique Key
1143473126
15-00220522
Service Request Number: 15-00220522 • Address: 1933 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00220522
Address
1933 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T16:51:14.000
Status
Closed
Created Date
2015-05-26T16:51:14.000
Update Date
2015-06-16T14:44:32.000
Closed Date
2015-06-16T14:44:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535416.3706781800
Y Coordinate
6934245.1575920300
Lat Long Location
1933 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1156840286
15-00261019
Service Request Number: 15-00261019 • Address: 4600 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00261019
Address
4600 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-22T23:48:11.000
Status
Closed
Created Date
2015-06-13T23:48:11.000
Update Date
2015-06-16T14:14:18.000
Closed Date
2015-06-16T14:14:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521703.0421100300
Y Coordinate
6970344.1136006200
Lat Long Location
4600 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1159330165
15-00138370
Service Request Number: 15-00138370 • Address: 9510 HOMEPLACE DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00138370
Address
9510 HOMEPLACE DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:31:50.000
Status
Closed
Created Date
2015-04-11T14:31:50.000
Update Date
2015-04-13T08:59:49.000
Closed Date
2015-04-13T08:59:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534907.7505331100
Y Coordinate
6951678.7984478900
Lat Long Location
9510 HOMEPLACE DR, DALLAS, TX
Unique Key
1151561565
15-00049883
Service Request Number: 15-00049883 • Address: RUGGED DR & BARLOW AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00049883
Address
RUGGED DR & BARLOW AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-19T08:51:49.000
Status
Closed
Created Date
2015-02-11T08:51:49.000
Update Date
2015-02-20T15:38:24.000
Closed Date
2015-02-20T15:38:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476338.7498985500
Y Coordinate
6948004.5027562000
Unique Key
1145863333
15-00220623
Service Request Number: 15-00220623 • Address: 920 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220623
Address
920 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-09T17:55:51.000
Status
Closed
Created Date
2015-05-26T17:55:51.000
Update Date
2015-05-27T08:23:23.000
Closed Date
2015-05-27T08:23:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479311.7033246300
Y Coordinate
6960681.4517411300
Lat Long Location
920 W CANTY ST, DALLAS, TX, 75208
Unique Key
1156846669
14-00439035
Service Request Number: 14-00439035 • Address: LAVALLE LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00439035
Address
LAVALLE LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-12-31T16:56:06.000
Status
Closed
Created Date
2014-10-24T16:56:06.000
Update Date
2014-12-02T13:52:12.000
Closed Date
2014-12-02T13:52:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505308.4336228900
Y Coordinate
7014044.2798680500
Unique Key
1137711100
15-00025085
Service Request Number: 15-00025085 • Address: N MARKET ST & ROSS AVE, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
15-00025085
Address
N MARKET ST & ROSS AVE, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-11T13:45:52.000
Status
Closed
Created Date
2015-01-22T13:45:52.000
Update Date
2015-01-29T08:39:07.000
Closed Date
2015-01-29T08:39:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488865.3818232900
Y Coordinate
6971409.5799329100
Unique Key
1144291758
15-00025103
Service Request Number: 15-00025103 • Address: AKRON ST & HARSTON ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
15-00025103
Address
AKRON ST & HARSTON ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-11T13:56:47.000
Status
Closed
Created Date
2015-01-22T13:56:47.000
Update Date
2015-01-23T06:32:05.000
Closed Date
2015-01-23T06:32:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475345.7041410000
Y Coordinate
6969663.6890981400
Unique Key
1144292951
15-00164965
Service Request Number: 15-00164965 • Address: 6355 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00164965
Address
6355 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-11T14:20:25.000
Status
Closed
Created Date
2015-04-27T14:20:25.000
Update Date
2015-05-04T16:09:55.000
Closed Date
2015-05-04T16:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2504783.8908165800
Y Coordinate
6991764.0533240300
Lat Long Location
6355 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1153256381
15-00138444
Service Request Number: 15-00138444 • Address: 5300 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00138444
Address
5300 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T15:13:26.000
Status
Closed
Created Date
2015-04-11T15:13:26.000
Update Date
2015-04-11T15:15:43.000
Closed Date
2015-04-11T15:15:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456454.4337918400
Y Coordinate
6958116.7901851800
Lat Long Location
5300 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1151565661
15-00138400
Service Request Number: 15-00138400 • Address: 2114 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00138400
Address
2114 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-20T14:43:56.000
Status
Closed
Created Date
2015-04-11T14:43:56.000
Update Date
2015-04-11T14:45:19.000
Closed Date
2015-04-11T14:45:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474610.2879458900
Y Coordinate
6948910.8307430200
Lat Long Location
2114 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1151563030
15-00236454
Service Request Number: 15-00236454 • Address: 115 S SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00236454
Address
115 S SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T10:35:48.000
Status
Closed
Created Date
2015-06-03T10:35:48.000
Update Date
2015-06-03T13:55:20.000
Closed Date
2015-06-03T12:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2533378.3285213500
Y Coordinate
6947008.9094180800
Lat Long Location
115 S SEAGOVILLE RD, DALLAS, TX, 75217
Unique Key
1157870605
14-00499071
Service Request Number: 14-00499071 • Address: 612 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00499071
Address
612 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T07:41:36.000
Status
Closed
Created Date
2014-12-15T07:41:36.000
Update Date
2014-12-15T07:43:00.000
Closed Date
2014-12-15T07:43:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473763.6113817900
Y Coordinate
6956149.8453492000
Lat Long Location
612 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1141545368
15-00245037
Service Request Number: 15-00245037 • Address: 6218 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00245037
Address
6218 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-07T09:35:19.000
Status
Closed
Created Date
2015-06-06T09:35:19.000
Update Date
2015-06-06T19:10:44.000
Closed Date
2015-06-06T12:13:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517783.4123463500
Y Coordinate
6955274.1336647600
Lat Long Location
6218 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1158363867
15-00252696
Service Request Number: 15-00252696 • Address: 5015 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00252696
Address
5015 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-12T18:19:49.000
Status
Closed
Created Date
2015-06-09T18:19:49.000
Update Date
2015-06-15T13:31:02.000
Closed Date
2015-06-15T13:31:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506040.1473008700
Y Coordinate
6961945.0016538100
Lat Long Location
5015 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1158788535
14-00438951
Service Request Number: 14-00438951 • Address: W ILLINOIS AVE & ANDREWS ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00438951
Address
W ILLINOIS AVE & ANDREWS ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T16:24:42.000
Status
Closed
Created Date
2014-10-24T16:24:42.000
Update Date
2014-10-24T16:26:04.000
Closed Date
2014-10-24T16:26:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464126.7193269300
Y Coordinate
6948810.8750579300
Unique Key
1137706196
14-00499142
Service Request Number: 14-00499142 • Address: 320 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00499142
Address
320 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T08:20:09.000
Status
Closed
Created Date
2014-12-15T08:20:09.000
Update Date
2014-12-15T14:14:49.000
Closed Date
2014-12-15T11:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484949.8138883500
Y Coordinate
6958029.8101411300
Lat Long Location
320 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1141549809
15-00220840
Service Request Number: 15-00220840 • Address: 739 HELENA AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00220840
Address
739 HELENA AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:01:00.000
Status
Closed
Created Date
2015-05-26T23:01:00.000
Update Date
2015-05-29T10:26:24.000
Closed Date
2015-05-29T10:26:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2517237.9982257700
Y Coordinate
6951541.0405175800
Lat Long Location
739 HELENA AVE, DALLAS, TX
Unique Key
1156864851
15-00266618
Service Request Number: 15-00266618 • Address: 2201 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00266618
Address
2201 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T08:19:40.000
Status
Closed
Created Date
2015-06-17T08:19:40.000
Update Date
2015-06-17T09:59:52.000
Closed Date
2015-06-17T09:53:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482405.6631545500
Y Coordinate
6978647.1255075300
Lat Long Location
2201 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1159693507
14-00489085
Service Request Number: 14-00489085 • Address: L B J FWY & MONTFORT DR, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00489085
Address
L B J FWY & MONTFORT DR, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-12T19:41:11.000
Status
Closed
Created Date
2014-12-05T19:41:11.000
Update Date
2014-12-08T10:46:45.000
Closed Date
2014-12-08T10:46:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486606.2268331500
Y Coordinate
7023892.3819437700
Unique Key
1140915064
15-00036012
Service Request Number: 15-00036012 • Address: 800 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00036012
Address
800 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-20T15:24:15.000
Status
Closed
Created Date
2015-01-30T15:24:15.000
Update Date
2015-01-30T15:25:07.000
Closed Date
2015-01-30T15:25:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480133.3655390900
Y Coordinate
6957330.7673660800
Lat Long Location
800 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1144980763
15-00138408
Service Request Number: 15-00138408 • Address: 9403 MUSGRAVE DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00138408
Address
9403 MUSGRAVE DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:44:54.000
Status
Closed
Created Date
2015-04-11T14:44:54.000
Update Date
2015-04-13T08:55:54.000
Closed Date
2015-04-13T08:55:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534023.0816935700
Y Coordinate
6956686.9490781700
Lat Long Location
9403 MUSGRAVE DR, DALLAS, TX
Unique Key
1151563341
15-00220826
Service Request Number: 15-00220826 • Address: 10614 CHECOTA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00220826
Address
10614 CHECOTA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T22:35:50.000
Status
Closed
Created Date
2015-05-26T22:35:50.000
Update Date
2016-02-12T10:29:52.000
Closed Date
2016-02-12T10:29:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2539693.7756422900
Y Coordinate
6957146.2087818800
Lat Long Location
10614 CHECOTA DR, DALLAS, TX
Unique Key
1156864014
15-00245054
Service Request Number: 15-00245054 • Address: 1383 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00245054
Address
1383 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-13T09:55:36.000
Status
Closed
Created Date
2015-06-06T09:55:36.000
Update Date
2015-06-08T13:48:22.000
Closed Date
2015-06-08T13:48:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521441.9626237100
Y Coordinate
6990140.7327352400
Lat Long Location
1383 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1158365016
15-00008975
Service Request Number: 15-00008975 • Address: 8007 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00008975
Address
8007 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T18:14:33.000
Status
Closed
Created Date
2015-01-08T18:14:33.000
Update Date
2015-06-23T08:42:13.000
Closed Date
2015-06-23T08:42:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513786.3888189800
Y Coordinate
6999995.8181559300
Lat Long Location
8007 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1143255195
15-00138428
Service Request Number: 15-00138428 • Address: 1425 MEMORY LN, DALLAS, TX • City Council District: 5
Service Request Number
15-00138428
Address
1425 MEMORY LN, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:56:02.000
Status
Closed
Created Date
2015-04-11T14:56:02.000
Update Date
2015-04-13T08:53:21.000
Closed Date
2015-04-13T08:53:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534438.9569169500
Y Coordinate
6955798.7040071000
Lat Long Location
1425 MEMORY LN, DALLAS, TX
Unique Key
1151564522
15-00252800
Service Request Number: 15-00252800 • Address: 1426 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00252800
Address
1426 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-04T19:34:24.000
Status
Closed
Created Date
2015-06-09T19:34:24.000
Update Date
2015-08-15T12:10:19.000
Closed Date
2015-08-15T12:10:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490167.5530368400
Y Coordinate
6950413.7918805700
Lat Long Location
1426 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1158795851
15-00220549
Service Request Number: 15-00220549 • Address: 655 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00220549
Address
655 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-02T16:59:10.000
Status
Closed
Created Date
2015-05-26T16:59:10.000
Update Date
2015-05-29T06:58:30.000
Closed Date
2015-05-29T06:58:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481048.4689628000
Y Coordinate
6939658.7469395900
Lat Long Location
655 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1156841663
15-00260978
Service Request Number: 15-00260978 • Address: 3811 S MARSALIS AVE, DALLAS, TX • City Council District: 4
Service Request Number
15-00260978
Address
3811 S MARSALIS AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T22:03:37.000
Status
Closed
Created Date
2015-06-13T22:03:37.000
Update Date
2015-06-18T15:58:50.000
Closed Date
2015-06-18T15:58:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486870.5454248800
Y Coordinate
6940936.8108192600
Lat Long Location
3811 S MARSALIS AVE, DALLAS, TX
Unique Key
1159327706