311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00179849
Service Request Number: 15-00179849 • Address: 1308 IOWA AVE, DALLAS, TX • City Council District: 4
Service Request Number
15-00179849
Address
1308 IOWA AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-17T09:40:50.000
Status
Closed
Created Date
2015-05-05T09:40:50.000
Update Date
2015-08-06T15:53:17.000
Closed Date
2015-08-06T15:53:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489565.4839447400
Y Coordinate
6951134.3277196800
Lat Long Location
1308 IOWA AVE, DALLAS, TX
Unique Key
1154238347
15-00008997
Service Request Number: 15-00008997 • Address: 107 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00008997
Address
107 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T18:38:24.000
Status
Closed
Created Date
2015-01-08T18:38:24.000
Update Date
2015-01-09T16:45:00.000
Closed Date
2015-01-09T16:44:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535264.7393118500
Y Coordinate
6947143.2874061000
Lat Long Location
107 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1143256451
15-00164869
Service Request Number: 15-00164869 • Address: 1439 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00164869
Address
1439 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T13:54:01.000
Status
Lien Hold
Created Date
2015-04-27T13:54:01.000
Update Date
2015-12-11T13:52:32.000
Closed Date
2015-12-11T13:52:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505657.7997249500
Y Coordinate
6972903.3375968700
Lat Long Location
1439 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1153250704
15-00008995
Service Request Number: 15-00008995 • Address: 1826 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00008995
Address
1826 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-20T18:36:55.000
Status
Closed
Created Date
2015-01-08T18:36:55.000
Update Date
2015-01-13T09:32:44.000
Closed Date
2015-01-13T09:32:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497623.0573068800
Y Coordinate
6981054.3100925700
Lat Long Location
1826 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1143256340
15-00252445
Service Request Number: 15-00252445 • Address: 6085 N CENTRAL EXPY, DALLAS, TX 75205 • City Council District: 14
Service Request Number
15-00252445
Address
6085 N CENTRAL EXPY, DALLAS, TX 75205
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-15T16:39:47.000
Status
Closed
Created Date
2015-06-09T16:39:47.000
Update Date
2015-06-12T08:31:09.000
Closed Date
2015-06-12T08:31:08.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497828.2023225500
Y Coordinate
6993107.2198780300
Lat Long Location
6085 N CENTRAL EXPY, DALLAS, TX, 75205
Unique Key
1158773817
14-00475743
Service Request Number: 14-00475743 • Address: HARRY HINES BLVD & FOREST LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00475743
Address
HARRY HINES BLVD & FOREST LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-31T17:27:12.000
Status
Closed
Created Date
2014-11-21T17:27:12.000
Update Date
2014-12-02T10:55:53.000
Closed Date
2014-12-02T10:55:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461103.2709744100
Y Coordinate
7016668.4331792800
Unique Key
1140030274
15-00113809
Service Request Number: 15-00113809 • Address: 2850 SHARON ST, DALLAS, TX • City Council District: 1
Service Request Number
15-00113809
Address
2850 SHARON ST, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-02T13:44:13.000
Status
Closed
Created Date
2015-03-30T13:44:13.000
Update Date
2015-04-09T09:20:43.000
Closed Date
2015-04-09T09:20:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470458.4702145400
Y Coordinate
6952386.9408215100
Lat Long Location
2850 SHARON ST, DALLAS, TX
Unique Key
1150078655
15-00244987
Service Request Number: 15-00244987 • Address: 2157 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00244987
Address
2157 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-22T08:45:10.000
Status
Closed
Created Date
2015-06-06T08:45:10.000
Update Date
2015-06-08T20:37:23.000
Closed Date
2015-06-08T20:37:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474732.9537002200
Y Coordinate
6958694.0040374200
Lat Long Location
2157 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1158360237
14-00438797
Service Request Number: 14-00438797 • Address: S COCKRELL HILL RD & FALLS DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00438797
Address
S COCKRELL HILL RD & FALLS DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T15:34:21.000
Status
Closed
Created Date
2014-10-24T15:34:21.000
Update Date
2014-10-24T15:36:54.000
Closed Date
2014-10-24T15:36:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463116.0583078700
Y Coordinate
6951034.2692487000
Unique Key
1137695904
14-00475812
Service Request Number: 14-00475812 • Address: 300 S SMITH ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00475812
Address
300 S SMITH ST, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-24T19:28:24.000
Status
Closed
Created Date
2014-11-21T19:28:24.000
Update Date
2014-11-21T21:29:15.000
Closed Date
2014-11-21T21:29:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455098.4438478900
Y Coordinate
6957105.8589254600
Lat Long Location
300 S SMITH ST, DALLAS, TX, 75211
Unique Key
1140036010
14-00475816
Service Request Number: 14-00475816 • Address: BIGLOW ST & E OVERTON RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00475816
Address
BIGLOW ST & E OVERTON RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-02T19:56:25.000
Status
Closed
Created Date
2014-11-21T19:56:25.000
Update Date
2014-11-21T20:00:04.000
Closed Date
2014-11-21T20:00:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492481.6201510100
Y Coordinate
6944053.9941786800
Unique Key
1140036720
14-00516141
Service Request Number: 14-00516141 • Address: CEDAR SPRINGS RD & N PEARL ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00516141
Address
CEDAR SPRINGS RD & N PEARL ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-07T10:18:05.000
Status
Closed
Created Date
2014-12-31T10:18:05.000
Update Date
2014-12-31T11:20:45.000
Closed Date
2014-12-31T11:20:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489293.1470603000
Y Coordinate
6975645.4572493500
Unique Key
1142638948
15-00138243
Service Request Number: 15-00138243 • Address: 5001 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00138243
Address
5001 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2015-05-26T12:54:49.000
Status
Closed
Created Date
2015-04-11T12:54:49.000
Update Date
2015-07-31T08:41:16.000
Closed Date
2015-07-31T08:41:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2479145.9610462800
Y Coordinate
6935866.9750548000
Lat Long Location
5001 S POLK ST, DALLAS, TX, 75232
Unique Key
1151554275
14-00475830
Service Request Number: 14-00475830 • Address: S LAMAR ST & E R L THORNTON FWY, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
14-00475830
Address
S LAMAR ST & E R L THORNTON FWY, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T20:45:16.000
Status
Closed
Created Date
2014-11-21T20:45:16.000
Update Date
2014-11-24T10:17:55.000
Closed Date
2014-11-24T10:17:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490857.6826770200
Y Coordinate
6967725.3482809700
Unique Key
1140037531
15-00023177
Service Request Number: 15-00023177 • Address: 545 N TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00023177
Address
545 N TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-10T10:50:55.000
Status
Closed
Created Date
2015-01-21T10:50:55.000
Update Date
2015-01-21T15:14:50.000
Closed Date
2015-01-21T15:14:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474100.9305813700
Y Coordinate
6959503.0497908600
Lat Long Location
545 N TENNANT ST, DALLAS, TX, 75208
Unique Key
1144172821
15-00023033
Service Request Number: 15-00023033 • Address: 9460 OLDE TOWNE ROWE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00023033
Address
9460 OLDE TOWNE ROWE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-13T09:49:11.000
Status
Closed
Created Date
2015-01-21T09:49:11.000
Update Date
2015-02-06T08:25:07.000
Closed Date
2015-02-06T08:25:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534414.1088830700
Y Coordinate
6961282.3194491100
Lat Long Location
9460 OLDE, DALLAS, TX, 75227
Unique Key
1144162726
15-00220442
Service Request Number: 15-00220442 • Address: 716 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00220442
Address
716 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-08T16:30:53.000
Status
Closed
Created Date
2015-05-26T16:30:53.000
Update Date
2015-06-03T09:25:50.000
Closed Date
2015-06-03T09:25:49.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2472155.5703676400
Y Coordinate
6960593.6653455200
Lat Long Location
716 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1156835115
14-00475897
Service Request Number: 14-00475897 • Address: W 12TH ST & S TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00475897
Address
W 12TH ST & S TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-03T07:41:09.000
Status
Closed
Created Date
2014-11-22T07:41:09.000
Update Date
2014-11-25T08:02:54.000
Closed Date
2014-11-25T08:02:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479593.6421814700
Y Coordinate
6956679.2855240200
Unique Key
1140042055
15-00008904
Service Request Number: 15-00008904 • Address: 2510 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00008904
Address
2510 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T17:07:10.000
Status
Closed
Created Date
2015-01-08T17:07:10.000
Update Date
2015-01-10T08:18:13.000
Closed Date
2015-01-10T08:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496933.1761862700
Y Coordinate
6984143.0706113500
Lat Long Location
2510 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1143251076
15-00164950
Service Request Number: 15-00164950 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00164950
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T14:16:47.000
Status
Closed
Created Date
2015-04-27T14:16:47.000
Update Date
2015-04-28T15:13:16.000
Closed Date
2015-04-28T15:13:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1153255482
15-00266565
Service Request Number: 15-00266565 • Address: 2431 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00266565
Address
2431 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-23T08:00:49.000
Status
Closed
Created Date
2015-06-17T08:00:49.000
Update Date
2015-07-12T16:30:57.000
Closed Date
2015-07-12T16:30:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486784.1628620400
Y Coordinate
6948566.4844616600
Lat Long Location
2431 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1159690271
15-00236407
Service Request Number: 15-00236407 • Address: 211 S TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00236407
Address
211 S TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-12T10:30:20.000
Status
Closed
Created Date
2015-06-03T10:30:20.000
Update Date
2015-06-06T11:35:45.000
Closed Date
2015-06-06T11:35:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455664.3511330400
Y Coordinate
6957583.0656400000
Lat Long Location
211 S TATUM AVE, DALLAS, TX, 75211
Unique Key
1157868233
15-00272348
Service Request Number: 15-00272348 • Address: 825 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00272348
Address
825 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-03T13:39:46.000
Status
Duplicate (closed)
Created Date
2015-06-19T13:39:46.000
Update Date
2015-07-07T14:29:50.000
Closed Date
2015-07-07T14:29:50.000
Priority
Standard
Method Received Description
Web
X Coordinate
2480009.2854809900
Y Coordinate
6956705.0785687800
Lat Long Location
825 W 12TH ST, DALLAS, TX, 75208
Unique Key
1160063146
15-00236347
Service Request Number: 15-00236347 • Address: 1517 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00236347
Address
1517 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-20T10:23:17.000
Status
Closed
Created Date
2015-06-03T10:23:17.000
Update Date
2015-07-22T08:43:31.000
Closed Date
2015-07-22T08:41:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2496344.6517736200
Y Coordinate
6977689.8006337100
Lat Long Location
1517 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1157865400
14-00475815
Service Request Number: 14-00475815 • Address: W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00475815
Address
W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T19:38:31.000
Status
Closed
Created Date
2014-11-21T19:38:31.000
Update Date
2014-11-24T08:39:17.000
Closed Date
2014-11-24T08:39:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2459406.6455794400
Y Coordinate
6943457.1583621000
Unique Key
1140036633
15-00008941
Service Request Number: 15-00008941 • Address: 2400 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00008941
Address
2400 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-18T17:41:11.000
Status
Closed
Created Date
2015-01-08T17:41:11.000
Update Date
2015-01-14T16:01:06.000
Closed Date
2015-01-14T15:59:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472452.6445657300
Y Coordinate
6991837.4331251600
Lat Long Location
2400 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1143253233
15-00097121
Service Request Number: 15-00097121 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00097121
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-27T13:04:25.000
Status
Duplicate (closed)
Created Date
2015-03-19T13:04:25.000
Update Date
2015-03-20T13:23:38.000
Closed Date
2015-03-20T13:23:38.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1149027898
14-00450045
Service Request Number: 14-00450045 • Address: CLEARFIELD RD & S PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00450045
Address
CLEARFIELD RD & S PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-03T08:53:40.000
Status
Closed
Created Date
2014-11-03T08:53:40.000
Update Date
2014-11-18T10:24:38.000
Closed Date
2014-11-18T10:24:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532657.4615779100
Y Coordinate
6943567.1573006500
Unique Key
1138400495
15-00087612
Service Request Number: 15-00087612 • Address: 4114 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00087612
Address
4114 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T09:40:23.000
Status
Closed
Created Date
2015-03-13T09:40:23.000
Update Date
2015-03-17T09:27:37.000
Closed Date
2015-03-17T09:27:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477761.7235325900
Y Coordinate
7008723.6386100300
Lat Long Location
4114 SOUTH BETTER DR, DALLAS, TX, 75229
Unique Key
1148419629
15-00097263
Service Request Number: 15-00097263 • Address: 3500 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00097263
Address
3500 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-26T13:57:57.000
Status
Closed
Created Date
2015-03-19T13:57:57.000
Update Date
2015-03-19T14:00:02.000
Closed Date
2015-03-19T14:00:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467039.5320932500
Y Coordinate
6948821.8085899700
Lat Long Location
3500 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1149036631
14-00501786
Service Request Number: 14-00501786 • Address: MILLMAR DR & PEAVY RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00501786
Address
MILLMAR DR & PEAVY RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-23T16:35:14.000
Status
Closed
Created Date
2014-12-16T16:35:14.000
Update Date
2014-12-17T07:22:41.000
Closed Date
2014-12-17T07:22:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526324.9654326000
Y Coordinate
6988461.6131879600
Unique Key
1141719960
14-00438934
Service Request Number: 14-00438934 • Address: W ILLINOIS AVE & COOMBS CREEK DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00438934
Address
W ILLINOIS AVE & COOMBS CREEK DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T16:17:03.000
Status
Closed
Created Date
2014-10-24T16:17:03.000
Update Date
2014-10-24T16:24:02.000
Closed Date
2014-10-24T16:23:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467019.2614654000
Y Coordinate
6948885.8486652000
Unique Key
1137704959
15-00060570
Service Request Number: 15-00060570 • Address: 4999 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00060570
Address
4999 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-05T12:29:46.000
Status
Closed
Created Date
2015-02-19T12:29:46.000
Update Date
2015-02-23T14:27:23.000
Closed Date
2015-02-20T14:26:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526482.3008705000
Y Coordinate
6973304.5837209900
Lat Long Location
4999 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1146530812
14-00465491
Service Request Number: 14-00465491 • Address: SAMUELL BLVD & FERGUSON RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00465491
Address
SAMUELL BLVD & FERGUSON RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-12-31T08:12:21.000
Status
Closed
Created Date
2014-11-14T08:12:21.000
Update Date
2014-11-15T21:56:55.000
Closed Date
2014-11-15T21:56:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514072.1112245500
Y Coordinate
6976077.4070679200
Unique Key
1139383602
15-00008984
Service Request Number: 15-00008984 • Address: 833 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00008984
Address
833 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T18:27:37.000
Status
Closed
Created Date
2015-01-08T18:27:37.000
Update Date
2015-01-13T16:30:56.000
Closed Date
2015-01-13T16:30:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536805.4355539500
Y Coordinate
6942262.0320121100
Lat Long Location
833 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1143255746
14-00488994
Service Request Number: 14-00488994 • Address: CHURCH ST & N CLIFF ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00488994
Address
CHURCH ST & N CLIFF ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-13T16:38:14.000
Status
Closed
Created Date
2014-12-05T16:38:14.000
Update Date
2014-12-16T10:40:58.000
Closed Date
2014-12-16T10:40:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488979.8749393800
Y Coordinate
6960154.0741420200
Unique Key
1140907043
15-00008801
Service Request Number: 15-00008801 • Address: 733 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00008801
Address
733 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-30T16:21:49.000
Status
Closed
Created Date
2015-01-08T16:21:49.000
Update Date
2015-05-21T15:56:29.000
Closed Date
2015-05-21T15:56:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487762.0860073900
Y Coordinate
6924695.9888356700
Lat Long Location
733 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1143244966
14-00475908
Service Request Number: 14-00475908 • Address: S VERNON AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00475908
Address
S VERNON AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-03T07:55:15.000
Status
Closed
Created Date
2014-11-22T07:55:15.000
Update Date
2014-11-25T08:06:47.000
Closed Date
2014-11-25T08:06:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480155.8538935400
Y Coordinate
6956687.1187461000
Unique Key
1140042755
15-00097258
Service Request Number: 15-00097258 • Address: 10486 FERGUSON RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00097258
Address
10486 FERGUSON RD, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T13:55:49.000
Status
Closed
Created Date
2015-03-19T13:55:49.000
Update Date
2015-03-26T15:22:55.000
Closed Date
2015-03-26T15:22:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2530780.8675314900
Y Coordinate
6992915.9524122100
Lat Long Location
10486 FERGUSON RD, DALLAS, TX
Unique Key
1149036298
15-00037025
Service Request Number: 15-00037025 • Address: MELODY LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
15-00037025
Address
MELODY LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-10T12:36:08.000
Status
Closed
Created Date
2015-02-01T12:36:08.000
Update Date
2015-02-02T07:32:59.000
Closed Date
2015-02-02T07:32:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501800.9022063000
Y Coordinate
7003887.9575315100
Unique Key
1145046290
15-00179869
Service Request Number: 15-00179869 • Address: 100 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 4
Service Request Number
15-00179869
Address
100 W CLARENDON DR, DALLAS, TX 75208
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T09:45:29.000
Status
Closed
Created Date
2015-05-05T09:45:29.000
Update Date
2015-07-29T08:17:37.000
Closed Date
2015-07-29T08:17:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484199.7286139800
Y Coordinate
6954238.5344565600
Lat Long Location
100 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1154239763
15-00060533
Service Request Number: 15-00060533 • Address: 600 W DANIELDALE RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00060533
Address
600 W DANIELDALE RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-26T12:17:13.000
Status
Closed
Created Date
2015-02-19T12:17:13.000
Update Date
2015-02-19T12:18:31.000
Closed Date
2015-02-19T12:18:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481880.1338287800
Y Coordinate
6917369.9588002500
Lat Long Location
600 W DANIELDALE RD, DALLAS, TX, 75232
Unique Key
1146528538
15-00008863
Service Request Number: 15-00008863 • Address: 7424 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00008863
Address
7424 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-15T16:51:35.000
Status
Closed
Created Date
2015-01-08T16:51:35.000
Update Date
2015-01-20T15:33:41.000
Closed Date
2015-01-15T15:21:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496595.7488912200
Y Coordinate
7002101.0795351900
Lat Long Location
7424 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1143248937
15-00220513
Service Request Number: 15-00220513 • Address: 1922 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00220513
Address
1922 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-29T16:47:47.000
Status
Closed
Created Date
2015-05-26T16:47:47.000
Update Date
2015-05-26T19:55:27.000
Closed Date
2015-05-26T19:55:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535146.6003901900
Y Coordinate
6958975.2389253100
Lat Long Location
1922 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1156839453
14-00499013
Service Request Number: 14-00499013 • Address: 1147 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00499013
Address
1147 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-30T02:58:42.000
Status
Closed
Created Date
2014-12-15T02:58:42.000
Update Date
2014-12-15T08:02:00.000
Closed Date
2014-12-15T08:01:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2473682.9617129700
Y Coordinate
6953704.8483397600
Lat Long Location
1147 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1141541331
15-00192294
Service Request Number: 15-00192294 • Address: 1913 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00192294
Address
1913 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-21T08:22:23.000
Status
Closed
Created Date
2015-05-12T08:22:23.000
Update Date
2015-05-14T17:04:35.000
Closed Date
2015-05-14T17:04:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479567.4727092600
Y Coordinate
6951446.0573167100
Lat Long Location
1913 S TYLER ST, DALLAS, TX, 75224
Unique Key
1155062060
14-00488992
Service Request Number: 14-00488992 • Address: W ILLINOIS AVE & WESTERN PARK DR, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00488992
Address
W ILLINOIS AVE & WESTERN PARK DR, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T16:36:55.000
Status
Closed
Created Date
2014-12-05T16:36:55.000
Update Date
2014-12-05T16:39:08.000
Closed Date
2014-12-05T16:39:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462208.6347981400
Y Coordinate
6948790.0883224000
Unique Key
1140906923
15-00023045
Service Request Number: 15-00023045 • Address: 820 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00023045
Address
820 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-19T09:53:11.000
Status
Closed
Created Date
2015-01-21T09:53:11.000
Update Date
2015-01-29T13:31:49.000
Closed Date
2015-01-29T13:31:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480025.8679544800
Y Coordinate
6957329.6542152800
Lat Long Location
820 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1144163484
15-00164871
Service Request Number: 15-00164871 • Address: 2112 FLORA ST, DALLAS, TX • City Council District: 14
Service Request Number
15-00164871
Address
2112 FLORA ST, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Litter Cans Sanitation - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-11T13:54:19.000
Status
Closed
Created Date
2015-04-27T13:54:19.000
Update Date
2015-04-28T17:03:21.000
Closed Date
2015-04-28T17:03:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491074.0122245800
Y Coordinate
6973976.3363204700
Lat Long Location
2112 FLORA ST, DALLAS, TX
Unique Key
1153250809
14-00516111
Service Request Number: 14-00516111 • Address: SPRINGTREE LN & AUDELIA RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00516111
Address
SPRINGTREE LN & AUDELIA RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-15T10:08:17.000
Status
Closed
Created Date
2014-12-31T10:08:17.000
Update Date
2014-12-31T14:14:41.000
Closed Date
2014-12-31T14:14:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515457.1294027300
Y Coordinate
7016967.7040707800
Unique Key
1142637080