311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00438914
Service Request Number: 14-00438914 • Address: S HASKELL AVE & DOLPHIN RD, DALLAS, 75223, DALLAS, TX • City Council District: 7
Service Request Number
14-00438914
Address
S HASKELL AVE & DOLPHIN RD, DALLAS, 75223, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-25T16:09:13.000
Status
Closed
Created Date
2014-10-24T16:09:13.000
Update Date
2014-10-25T09:51:44.000
Closed Date
2014-10-25T09:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2510085.0858963100
Y Coordinate
6972328.7555830400
Unique Key
1137703550
15-00164934
Service Request Number: 15-00164934 • Address: 5910 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00164934
Address
5910 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-11T14:12:20.000
Status
Duplicate (closed)
Created Date
2015-04-27T14:12:20.000
Update Date
2015-12-29T08:31:44.000
Closed Date
2015-12-29T08:31:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497612.0933414200
Y Coordinate
6992286.3111680400
Lat Long Location
5910 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1153254507
15-00164914
Service Request Number: 15-00164914 • Address: 5931 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00164914
Address
5931 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T14:06:17.000
Status
Closed
Created Date
2015-04-27T14:06:17.000
Update Date
2015-07-08T15:02:34.000
Closed Date
2015-07-08T15:02:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484567.0947686300
Y Coordinate
6932799.8360967300
Lat Long Location
5931 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1153253283
15-00008945
Service Request Number: 15-00008945 • Address: 5301 W LOVERS LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00008945
Address
5301 W LOVERS LN, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T17:44:19.000
Status
Closed
Created Date
2015-01-08T17:44:19.000
Update Date
2015-01-27T12:35:32.000
Closed Date
2015-01-22T12:34:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2484015.8799350400
Y Coordinate
6996765.7804349700
Lat Long Location
5301 W LOVERS LN, DALLAS, TX
Unique Key
1143253482
14-00501668
Service Request Number: 14-00501668 • Address: HAZELCREST DR & GREENLAWN DR, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
14-00501668
Address
HAZELCREST DR & GREENLAWN DR, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-23T15:47:57.000
Status
Closed
Created Date
2014-12-16T15:47:57.000
Update Date
2014-12-28T11:48:11.000
Closed Date
2014-12-28T11:48:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2542200.2232637500
Y Coordinate
6937703.7195458700
Unique Key
1141711971
14-00438890
Service Request Number: 14-00438890 • Address: S COCKRELL HILL RD & LAS HACIENDAS DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00438890
Address
S COCKRELL HILL RD & LAS HACIENDAS DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T15:59:17.000
Status
Closed
Created Date
2014-10-24T15:59:17.000
Update Date
2014-10-24T16:06:09.000
Closed Date
2014-10-24T16:06:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463109.3126089500
Y Coordinate
6951559.3702279200
Unique Key
1137701907
14-00465377
Service Request Number: 14-00465377 • Address: GREENVILLE AVE & PARK LN, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 13
Service Request Number
14-00465377
Address
GREENVILLE AVE & PARK LN, DALLAS, 75231, DALLAS, TX 75231
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-01T22:12:25.000
Status
Closed
Created Date
2014-11-13T22:12:25.000
Update Date
2014-11-18T13:37:27.000
Closed Date
2014-11-18T13:37:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501226.3946757400
Y Coordinate
7004469.8482925800
Unique Key
1139375614
14-00488845
Service Request Number: 14-00488845 • Address: ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00488845
Address
ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:52:12.000
Status
Closed
Created Date
2014-12-05T15:52:12.000
Update Date
2014-12-05T15:53:25.000
Closed Date
2014-12-05T15:53:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509945.6532663300
Y Coordinate
7019026.6183095700
Unique Key
1140898307
14-00425451
Service Request Number: 14-00425451 • Address: WOODMONT DR & ALCORN AVE, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00425451
Address
WOODMONT DR & ALCORN AVE, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-26T15:44:37.000
Status
Closed
Created Date
2014-10-15T15:44:37.000
Update Date
2014-10-21T15:15:04.000
Closed Date
2014-10-21T15:15:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520515.2284461400
Y Coordinate
6948818.8643356700
Unique Key
1136862836
15-00023189
Service Request Number: 15-00023189 • Address: 3215 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
15-00023189
Address
3215 S HASKELL AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-02T11:02:39.000
Status
Closed
Created Date
2015-01-21T11:02:39.000
Update Date
2015-02-10T10:57:07.000
Closed Date
2015-02-10T10:57:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509274.5413237500
Y Coordinate
6972260.1288743300
Lat Long Location
3215 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1144173839
15-00138341
Service Request Number: 15-00138341 • Address: 6621 HODDE ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00138341
Address
6621 HODDE ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T14:11:56.000
Status
Closed
Created Date
2015-04-11T14:11:56.000
Update Date
2015-04-13T11:51:48.000
Closed Date
2015-04-13T11:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519725.3303623300
Y Coordinate
6950370.3726819500
Lat Long Location
6621 HODDE ST, DALLAS, TX
Unique Key
1151559776
14-00449954
Service Request Number: 14-00449954 • Address: SHADY TRL & MERRELL RD, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00449954
Address
SHADY TRL & MERRELL RD, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-08T08:15:53.000
Status
Closed
Created Date
2014-11-03T08:15:53.000
Update Date
2014-11-03T09:43:07.000
Closed Date
2014-11-03T09:36:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2462537.8165426800
Y Coordinate
7009814.5139295800
Unique Key
1138394278
14-00499022
Service Request Number: 14-00499022 • Address: 4400 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00499022
Address
4400 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T05:38:38.000
Status
Closed
Created Date
2014-12-15T05:38:38.000
Update Date
2014-12-15T11:41:43.000
Closed Date
2014-12-15T11:41:41.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484380.6787385500
Y Coordinate
6938551.7945236400
Lat Long Location
4400 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1141541869
15-00124069
Service Request Number: 15-00124069 • Address: 409 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00124069
Address
409 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-04-14T11:06:58.000
Status
Closed
Created Date
2015-04-03T11:06:58.000
Update Date
2015-04-04T15:51:35.000
Closed Date
2015-04-04T15:51:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2485166.0759269700
Y Coordinate
6959311.3313264200
Lat Long Location
409 E 9TH ST, DALLAS, TX, 75203
Unique Key
1150671521
14-00475841
Service Request Number: 14-00475841 • Address: N HAMPTON RD & N PLYMOUTH RD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00475841
Address
N HAMPTON RD & N PLYMOUTH RD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T21:32:15.000
Status
Closed
Created Date
2014-11-21T21:32:15.000
Update Date
2014-11-25T07:12:58.000
Closed Date
2014-11-25T07:12:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473662.5589972600
Y Coordinate
6961826.3735299000
Unique Key
1140038210
15-00164895
Service Request Number: 15-00164895 • Address: 1419 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00164895
Address
1419 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T13:59:50.000
Status
Closed
Created Date
2015-04-27T13:59:50.000
Update Date
2015-05-12T14:47:13.000
Closed Date
2015-05-12T14:47:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505576.1519700700
Y Coordinate
6972984.5944053800
Lat Long Location
1419 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1153252094
15-00087691
Service Request Number: 15-00087691 • Address: 3700 N ST AUGUSTINE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00087691
Address
3700 N ST AUGUSTINE RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-14T10:11:46.000
Status
Closed
Created Date
2015-03-13T10:11:46.000
Update Date
2015-03-13T11:25:36.000
Closed Date
2015-03-13T11:21:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2535024.0197198400
Y Coordinate
6967483.1036359300
Lat Long Location
3700 N ST AUGUSTINE RD, DALLAS, TX, 75227
Unique Key
1148424605
15-00213500
Service Request Number: 15-00213500 • Address: 812 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00213500
Address
812 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T08:41:18.000
Status
Closed
Created Date
2015-05-22T08:41:18.000
Update Date
2015-06-16T16:36:31.000
Closed Date
2015-06-16T16:36:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487350.3782663500
Y Coordinate
6961699.5138471400
Lat Long Location
812 E 5TH ST, DALLAS, TX, 75203
Unique Key
1156382341
14-00501747
Service Request Number: 14-00501747 • Address: CLARK RD & FLAMELEAF PL, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00501747
Address
CLARK RD & FLAMELEAF PL, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-23T16:16:27.000
Status
Closed
Created Date
2014-12-16T16:16:27.000
Update Date
2014-12-16T16:19:41.000
Closed Date
2014-12-16T16:19:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447716.1263509700
Y Coordinate
6914268.6390374500
Unique Key
1141717339
15-00260998
Service Request Number: 15-00260998 • Address: 2100 W LEDBETTER DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00260998
Address
2100 W LEDBETTER DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-14T22:35:17.000
Status
Closed
Created Date
2015-06-13T22:35:17.000
Update Date
2015-06-14T10:28:20.000
Closed Date
2015-06-14T10:17:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2474915.4226239500
Y Coordinate
6938341.9585683600
Lat Long Location
2100 W LEDBETTER DR, DALLAS, TX, 75232
Unique Key
1159328885
15-00273360
Service Request Number: 15-00273360 • Address: 4100 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273360
Address
4100 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-21T00:56:57.000
Status
Closed
Created Date
2015-06-20T00:56:57.000
Update Date
2015-06-20T09:38:38.000
Closed Date
2015-06-20T09:38:37.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492661.8507410400
Y Coordinate
6941781.8556802700
Lat Long Location
4100 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1160128728
15-00087602
Service Request Number: 15-00087602 • Address: 3822 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00087602
Address
3822 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-16T09:35:39.000
Status
Closed
Created Date
2015-03-13T09:35:39.000
Update Date
2015-03-13T11:07:27.000
Closed Date
2015-03-13T11:07:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504843.9757577300
Y Coordinate
6969015.2008215100
Lat Long Location
3822 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1148418953
14-00475813
Service Request Number: 14-00475813 • Address: S COCKRELL HILL RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00475813
Address
S COCKRELL HILL RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T19:28:44.000
Status
Closed
Created Date
2014-11-21T19:28:44.000
Update Date
2014-11-24T08:38:43.000
Closed Date
2014-11-24T08:38:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463221.8967485100
Y Coordinate
6943523.3146046900
Unique Key
1140036108
14-00501712
Service Request Number: 14-00501712 • Address: DALLAS PKWY & SPRING VALLEY RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00501712
Address
DALLAS PKWY & SPRING VALLEY RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-13T16:04:37.000
Status
Closed
Created Date
2014-12-16T16:04:37.000
Update Date
2015-01-29T16:36:21.000
Closed Date
2015-01-29T16:32:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483319.9654450100
Y Coordinate
7028843.2797122700
Unique Key
1141715129
15-00220463
Service Request Number: 15-00220463 • Address: 5517 ALTON AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00220463
Address
5517 ALTON AVE, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T16:35:38.000
Status
Closed
Created Date
2015-05-26T16:35:38.000
Update Date
2015-05-29T12:18:06.000
Closed Date
2015-05-29T12:18:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2504393.7792788100
Y Coordinate
6978018.3914105700
Lat Long Location
5517 ALTON AVE, DALLAS, TX
Unique Key
1156836265
14-00465355
Service Request Number: 14-00465355 • Address: W 12TH ST & S ZANG BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00465355
Address
W 12TH ST & S ZANG BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T20:45:58.000
Status
Closed
Created Date
2014-11-13T20:45:58.000
Update Date
2014-11-14T07:19:43.000
Closed Date
2014-11-14T07:19:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483584.4695467900
Y Coordinate
6956751.1396595400
Unique Key
1139374220
15-00060525
Service Request Number: 15-00060525 • Address: 8000 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00060525
Address
8000 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-26T12:14:34.000
Status
Closed
Created Date
2015-02-19T12:14:34.000
Update Date
2015-02-19T12:15:54.000
Closed Date
2015-02-19T12:15:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479421.3072741400
Y Coordinate
6923678.8402648500
Lat Long Location
8000 S POLK ST, DALLAS, TX, 75232
Unique Key
1146528006
15-00124214
Service Request Number: 15-00124214 • Address: 818 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00124214
Address
818 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T11:53:41.000
Status
Closed
Created Date
2015-04-03T11:53:41.000
Update Date
2015-04-27T11:15:01.000
Closed Date
2015-04-27T11:15:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491698.4885607200
Y Coordinate
6956325.2183573300
Lat Long Location
818 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1150680798
14-00488978
Service Request Number: 14-00488978 • Address: CLARK RD & FLAMELEAF PL, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00488978
Address
CLARK RD & FLAMELEAF PL, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T16:33:08.000
Status
Closed
Created Date
2014-12-05T16:33:08.000
Update Date
2014-12-05T16:35:40.000
Closed Date
2014-12-05T16:35:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447716.1270391800
Y Coordinate
6914268.6375288600
Unique Key
1140906219
14-00489042
Service Request Number: 14-00489042 • Address: E NORTHWEST HWY & PLANO RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00489042
Address
E NORTHWEST HWY & PLANO RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-12T17:34:58.000
Status
Closed
Created Date
2014-12-05T17:34:58.000
Update Date
2014-12-08T08:20:37.000
Closed Date
2014-12-08T08:20:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521012.3885021800
Y Coordinate
7002111.2269384800
Unique Key
1140910429
15-00252621
Service Request Number: 15-00252621 • Address: 7007 W WHEATLAND RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
15-00252621
Address
7007 W WHEATLAND RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-23T17:32:46.000
Status
Closed
Created Date
2015-06-09T17:32:46.000
Update Date
2015-06-19T16:30:28.000
Closed Date
2015-06-19T16:30:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2447646.1796492800
Y Coordinate
6921988.8009136300
Lat Long Location
7007 W WHEATLAND RD, DALLAS, TX, 75249
Unique Key
1158783907
14-00475848
Service Request Number: 14-00475848 • Address: GREENVILLE AVE & SMU BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00475848
Address
GREENVILLE AVE & SMU BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T22:03:52.000
Status
Closed
Created Date
2014-11-21T22:03:52.000
Update Date
2014-11-24T08:41:47.000
Closed Date
2014-11-24T08:41:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499777.9523451400
Y Coordinate
6993643.0826369500
Unique Key
1140038688
15-00138264
Service Request Number: 15-00138264 • Address: 4500 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00138264
Address
4500 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-12T13:08:49.000
Status
Closed
Created Date
2015-04-11T13:08:49.000
Update Date
2015-04-11T14:29:10.000
Closed Date
2015-04-11T14:29:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479192.6943637600
Y Coordinate
6937698.0169775500
Lat Long Location
4500 S POLK ST, DALLAS, TX, 75232
Unique Key
1151555502
15-00192260
Service Request Number: 15-00192260 • Address: 4295 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 7
Service Request Number
15-00192260
Address
4295 E LEDBETTER DR, DALLAS, TX 75216
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-27T08:12:46.000
Status
Closed
Created Date
2015-05-12T08:12:46.000
Update Date
2015-05-12T14:25:48.000
Closed Date
2015-05-12T14:25:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506961.4401351000
Y Coordinate
6944171.8433967700
Lat Long Location
4295 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1155059940
15-00275183
Service Request Number: 15-00275183 • Address: 2038 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00275183
Address
2038 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-25T10:10:37.000
Status
Closed
Created Date
2015-06-22T10:10:37.000
Update Date
2015-06-24T14:45:32.000
Closed Date
2015-06-24T14:45:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2551593.7314469600
Y Coordinate
6933396.8904609900
Lat Long Location
2038 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1160250268
14-00449938
Service Request Number: 14-00449938 • Address: MIDWAY RD & W NORTHWEST HWY, DALLAS, 75209, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00449938
Address
MIDWAY RD & W NORTHWEST HWY, DALLAS, 75209, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-17T08:05:16.000
Status
Closed
Created Date
2014-11-03T08:05:16.000
Update Date
2014-11-03T12:31:45.000
Closed Date
2014-11-03T12:31:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479267.2560822300
Y Coordinate
7001252.7260993600
Unique Key
1138393273
15-00179841
Service Request Number: 15-00179841 • Address: 3134 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00179841
Address
3134 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-08T09:39:37.000
Status
Closed
Created Date
2015-05-05T09:39:37.000
Update Date
2015-05-06T09:02:17.000
Closed Date
2015-05-06T09:02:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468936.8639873500
Y Coordinate
6957597.3360290100
Lat Long Location
3134 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1154238017
15-00164873
Service Request Number: 15-00164873 • Address: 3912 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00164873
Address
3912 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-11T13:55:41.000
Status
Closed
Created Date
2015-04-27T13:55:41.000
Update Date
2015-05-21T06:36:51.000
Closed Date
2015-05-21T06:36:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487949.2118124300
Y Coordinate
6982295.4080138600
Lat Long Location
3912 N HALL ST, DALLAS, TX, 75219
Unique Key
1153250941
15-00138328
Service Request Number: 15-00138328 • Address: 1110 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00138328
Address
1110 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-27T13:59:06.000
Status
Closed
Created Date
2015-04-11T13:59:06.000
Update Date
2015-05-13T13:10:33.000
Closed Date
2015-05-13T13:10:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488585.1338524300
Y Coordinate
6959470.2997840400
Lat Long Location
1110 E 10TH ST, DALLAS, TX, 75203
Unique Key
1151559048
15-00023120
Service Request Number: 15-00023120 • Address: 3125 S ST AUGUSTINE RD, DALLAS, TX 75227 • City Council District: 8
Service Request Number
15-00023120
Address
3125 S ST AUGUSTINE RD, DALLAS, TX 75227
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-22T10:24:05.000
Status
Closed
Created Date
2015-01-21T10:24:05.000
Update Date
2015-01-21T12:08:38.000
Closed Date
2015-01-21T12:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2535029.9459377400
Y Coordinate
6929064.0359407000
Lat Long Location
3125 S ST AUGUSTINE RD, DALLAS, TX, 75227
Unique Key
1144168827
15-00164793
Service Request Number: 15-00164793 • Address: 2500 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00164793
Address
2500 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-02T13:31:49.000
Status
Duplicate (closed)
Created Date
2015-04-27T13:31:49.000
Update Date
2015-06-12T14:53:46.000
Closed Date
2015-06-12T14:53:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497001.2234541500
Y Coordinate
6984074.0562371500
Lat Long Location
2500 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1153246323
15-00097237
Service Request Number: 15-00097237 • Address: 1339 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00097237
Address
1339 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-23T13:44:37.000
Status
Closed
Created Date
2015-03-19T13:44:37.000
Update Date
2015-03-28T10:19:27.000
Closed Date
2015-03-28T10:19:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2527153.1654063800
Y Coordinate
6955302.6569702300
Lat Long Location
1339 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1149034892
15-00206719
Service Request Number: 15-00206719 • Address: 5107 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00206719
Address
5107 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Public Works
Service Request Type
Paving - Unimproved (New Alley) - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-09T14:08:32.000
Status
Closed
Created Date
2015-05-19T14:08:32.000
Update Date
2015-05-20T09:27:30.000
Closed Date
2015-05-20T09:27:24.000
Priority
Standard
Method Received Description
Web
X Coordinate
2483167.3395407000
Y Coordinate
6997111.5112424000
Lat Long Location
5107 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1155981644
15-00266608
Service Request Number: 15-00266608 • Address: 11453 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00266608
Address
11453 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-08T08:16:46.000
Status
Closed
Created Date
2015-06-17T08:16:46.000
Update Date
2015-09-11T10:24:37.000
Closed Date
2015-09-11T10:24:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491406.9753341100
Y Coordinate
7016203.0955145600
Lat Long Location
11453 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1159692909
15-00008951
Service Request Number: 15-00008951 • Address: 749 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00008951
Address
749 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T17:51:37.000
Status
Closed
Created Date
2015-01-08T17:51:37.000
Update Date
2015-01-09T16:43:07.000
Closed Date
2015-01-09T16:43:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2557842.5890749800
Y Coordinate
6939871.3546018700
Lat Long Location
749 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1143253872
15-00008817
Service Request Number: 15-00008817 • Address: 2316 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
15-00008817
Address
2316 S FRANKLIN ST, DALLAS, TX 75233
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-20T16:27:11.000
Status
Closed
Created Date
2015-01-08T16:27:11.000
Update Date
2015-01-13T11:31:55.000
Closed Date
2015-01-13T11:31:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473147.3848796000
Y Coordinate
6949872.6658275300
Lat Long Location
2316 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1143245882
15-00023092
Service Request Number: 15-00023092 • Address: 2700 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00023092
Address
2700 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T10:09:40.000
Status
Closed
Created Date
2015-01-21T10:09:40.000
Update Date
2015-03-31T08:40:51.000
Closed Date
2015-03-31T08:40:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468511.0231842500
Y Coordinate
6947988.1412408800
Lat Long Location
2700 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1144166858
15-00192326
Service Request Number: 15-00192326 • Address: 339 W DANIELDALE RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00192326
Address
339 W DANIELDALE RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-24T08:27:24.000
Status
Closed
Created Date
2015-05-12T08:27:24.000
Update Date
2015-07-06T11:51:22.000
Closed Date
2015-07-06T11:51:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483236.3752784700
Y Coordinate
6917432.5826364800
Lat Long Location
339 W DANIELDALE RD, DALLAS, TX, 75232
Unique Key
1155063564
15-00037045
Service Request Number: 15-00037045 • Address: LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
15-00037045
Address
LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-10T13:38:28.000
Status
Closed
Created Date
2015-02-01T13:38:28.000
Update Date
2015-09-16T13:43:38.000
Closed Date
2015-09-16T13:43:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480858.8758874800
Y Coordinate
6991340.4046071000
Unique Key
1145047421
15-00164891
Service Request Number: 15-00164891 • Address: 4306 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00164891
Address
4306 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-30T13:58:37.000
Status
Duplicate (open)
Created Date
2015-04-27T13:58:37.000
Update Date
2015-04-27T13:58:37.000
Closed Date
2015-04-27T13:58:37.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2494290.5091253700
Y Coordinate
6984547.6007490100
Lat Long Location
4306 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1153251828