311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00097101
Service Request Number: 15-00097101 • Address: 4053 SANTA BARBARA DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00097101
Address
4053 SANTA BARBARA DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T12:57:00.000
Status
Closed
Created Date
2015-03-19T12:57:00.000
Update Date
2015-03-20T09:47:30.000
Closed Date
2015-03-20T09:47:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2509892.7010771400
Y Coordinate
6991349.9232769600
Lat Long Location
4053 SANTA BARBARA DR, DALLAS, TX
Unique Key
1149026580
14-00411815
Service Request Number: 14-00411815 • Address: SWISS AVE & N FITZHUGH AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
14-00411815
Address
SWISS AVE & N FITZHUGH AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T15:45:25.000
Status
Closed
Created Date
2014-10-06T15:45:25.000
Update Date
2014-10-07T10:41:23.000
Closed Date
2014-10-07T10:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499818.4742249600
Y Coordinate
6978834.3797274900
Unique Key
1136012496
14-00449846
Service Request Number: 14-00449846 • Address: N HOUSTON ST & LYTE ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00449846
Address
N HOUSTON ST & LYTE ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-18T04:01:47.000
Status
Closed
Created Date
2014-11-03T04:01:47.000
Update Date
2014-11-12T10:41:52.000
Closed Date
2014-11-12T10:41:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487656.4155331500
Y Coordinate
6975172.2792225500
Unique Key
1138387000
15-00097236
Service Request Number: 15-00097236 • Address: 200 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00097236
Address
200 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-26T13:44:21.000
Status
Closed
Created Date
2015-03-19T13:44:21.000
Update Date
2015-03-19T13:49:04.000
Closed Date
2015-03-19T13:49:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532680.9742386900
Y Coordinate
6947795.5124216300
Lat Long Location
200 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1149034824
15-00272309
Service Request Number: 15-00272309 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00272309
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-06T13:27:33.000
Status
Closed
Created Date
2015-06-19T13:27:33.000
Update Date
2015-07-02T07:27:12.000
Closed Date
2015-07-01T07:27:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1160061052
15-00097105
Service Request Number: 15-00097105 • Address: 4702 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00097105
Address
4702 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-29T12:57:48.000
Status
Closed
Created Date
2015-03-19T12:57:48.000
Update Date
2015-03-19T13:01:24.000
Closed Date
2015-03-19T13:01:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504325.3791429800
Y Coordinate
6973174.5544213300
Lat Long Location
4702 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1149026772
15-00123926
Service Request Number: 15-00123926 • Address: 409 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00123926
Address
409 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-23T10:18:25.000
Status
Closed
Created Date
2015-04-03T10:18:25.000
Update Date
2015-08-21T16:06:51.000
Closed Date
2015-08-21T16:06:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485166.0759269700
Y Coordinate
6959311.3313264200
Lat Long Location
409 E 9TH ST, DALLAS, TX, 75203
Unique Key
1150662429
14-00488821
Service Request Number: 14-00488821 • Address: ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00488821
Address
ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:43:47.000
Status
Closed
Created Date
2014-12-05T15:43:47.000
Update Date
2014-12-05T15:44:53.000
Closed Date
2014-12-05T15:44:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509945.6522614000
Y Coordinate
7019026.6183860800
Unique Key
1140896644
15-00124107
Service Request Number: 15-00124107 • Address: 1017 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00124107
Address
1017 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Limits - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T11:20:22.000
Status
Closed
Created Date
2015-04-03T11:20:22.000
Update Date
2015-04-03T15:19:36.000
Closed Date
2015-04-03T15:19:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484162.4254488400
Y Coordinate
6954668.4149954100
Lat Long Location
1017 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1150674024
14-00501520
Service Request Number: 14-00501520 • Address: 800 E WHEATLAND RD, LANCASTER, TX 75134 • Department: Department of Sanitation Services
Service Request Number
14-00501520
Address
800 E WHEATLAND RD, LANCASTER, TX 75134
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-17T14:56:09.000
Status
Closed
Created Date
2014-12-16T14:56:09.000
Update Date
2014-12-17T12:16:37.000
Closed Date
2014-12-17T12:16:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487961.8440596800
Y Coordinate
6922742.9803160900
Lat Long Location
800 E WHEATLAND RD, LANCASTER, TX, 75134
Unique Key
1141703033
15-00206692
Service Request Number: 15-00206692 • Address: 5107 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00206692
Address
5107 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-25T13:55:41.000
Status
Closed
Created Date
2015-05-19T13:55:41.000
Update Date
2015-09-22T08:57:34.000
Closed Date
2015-09-18T11:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2483167.3395407000
Y Coordinate
6997111.5112424000
Lat Long Location
5107 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1155979743
15-00164766
Service Request Number: 15-00164766 • Address: 1224 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00164766
Address
1224 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-06T13:25:27.000
Status
Closed
Created Date
2015-04-27T13:25:27.000
Update Date
2015-04-29T12:20:49.000
Closed Date
2015-04-29T12:20:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476088.2629268600
Y Coordinate
6953529.2631988300
Lat Long Location
1224 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1153244825
15-00097109
Service Request Number: 15-00097109 • Address: 1844 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
15-00097109
Address
1844 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T12:58:49.000
Status
Closed
Created Date
2015-03-19T12:58:49.000
Update Date
2015-04-07T13:01:44.000
Closed Date
2015-04-07T13:01:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498279.0878665800
Y Coordinate
6965195.0844776500
Lat Long Location
1844 SOUTH BLVD, DALLAS, TX
Unique Key
1149027035
15-00037000
Service Request Number: 15-00037000 • Address: N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00037000
Address
N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-18T11:49:16.000
Status
Closed
Created Date
2015-02-01T11:49:16.000
Update Date
2015-02-04T08:37:22.000
Closed Date
2015-02-04T08:37:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492824.2781596100
Y Coordinate
6980947.6696952700
Unique Key
1145044844
15-00012120
Service Request Number: 15-00012120 • Address: S HAMPTON RD & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00012120
Address
S HAMPTON RD & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-19T11:24:45.000
Status
Closed
Created Date
2015-01-12T11:24:45.000
Update Date
2015-01-13T07:18:22.000
Closed Date
2015-01-13T07:18:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473714.0445289800
Y Coordinate
6956578.7597386400
Unique Key
1143460589
15-00023094
Service Request Number: 15-00023094 • Address: 6623 STEFANI DR, DALLAS, TX • City Council District: 13
Service Request Number
15-00023094
Address
6623 STEFANI DR, DALLAS, TX
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-04T10:10:54.000
Status
Closed
Created Date
2015-01-21T10:10:54.000
Update Date
2015-01-22T13:46:27.000
Closed Date
2015-01-22T13:46:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2492994.3983444600
Y Coordinate
7006672.2764642200
Lat Long Location
6623 STEFANI DR, DALLAS, TX
Unique Key
1144167026
14-00475720
Service Request Number: 14-00475720 • Address: INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00475720
Address
INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-09T17:05:32.000
Status
Closed
Created Date
2014-11-21T17:05:32.000
Update Date
2014-11-24T07:54:10.000
Closed Date
2014-11-24T07:54:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484511.3645122200
Y Coordinate
7019666.7716441900
Unique Key
1140028963
15-00087639
Service Request Number: 15-00087639 • Address: 6002 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00087639
Address
6002 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-24T09:49:47.000
Status
Closed
Created Date
2015-03-13T09:49:47.000
Update Date
2015-03-20T09:32:12.000
Closed Date
2015-03-20T09:32:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521583.4052906500
Y Coordinate
6978176.7494037200
Lat Long Location
6002 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1148421216
15-00097125
Service Request Number: 15-00097125 • Address: 1723 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00097125
Address
1723 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T13:04:51.000
Status
Closed
Created Date
2015-03-19T13:04:51.000
Update Date
2015-03-20T12:04:14.000
Closed Date
2015-03-20T12:04:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2507180.5184049800
Y Coordinate
6972521.3502443700
Lat Long Location
1723 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1149028134
14-00488774
Service Request Number: 14-00488774 • Address: ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00488774
Address
ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:30:51.000
Status
Closed
Created Date
2014-12-05T15:30:51.000
Update Date
2014-12-05T15:32:00.000
Closed Date
2014-12-05T15:31:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509945.6522614000
Y Coordinate
7019026.6183860800
Unique Key
1140893679
14-00488830
Service Request Number: 14-00488830 • Address: HILLCREST RD & FOREST LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00488830
Address
HILLCREST RD & FOREST LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-10T15:47:48.000
Status
Closed
Created Date
2014-12-05T15:47:48.000
Update Date
2014-12-11T15:48:42.000
Closed Date
2014-12-11T15:48:40.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494300.9623226500
Y Coordinate
7018240.0526497400
Unique Key
1140897324
15-00260996
Service Request Number: 15-00260996 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00260996
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-29T22:32:33.000
Status
Duplicate (closed)
Created Date
2015-06-13T22:32:33.000
Update Date
2015-06-13T22:32:33.000
Closed Date
2015-06-13T22:32:33.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1159328774
15-00008724
Service Request Number: 15-00008724 • Address: 340 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00008724
Address
340 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-30T15:53:57.000
Status
Closed
Created Date
2015-01-08T15:53:57.000
Update Date
2015-10-06T10:57:02.000
Closed Date
2015-10-06T10:57:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2522109.6664587700
Y Coordinate
6945873.4929736200
Lat Long Location
340 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1143239405
15-00012093
Service Request Number: 15-00012093 • Address: DENTON DR & GILFORD ST, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
15-00012093
Address
DENTON DR & GILFORD ST, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-19T11:13:15.000
Status
Closed
Created Date
2015-01-12T11:13:15.000
Update Date
2015-01-13T07:17:50.000
Closed Date
2015-01-13T07:17:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474219.2010877800
Y Coordinate
6992037.1967316100
Unique Key
1143459093
14-00488781
Service Request Number: 14-00488781 • Address: W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00488781
Address
W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:31:32.000
Status
Closed
Created Date
2014-12-05T15:31:32.000
Update Date
2014-12-05T15:37:02.000
Closed Date
2014-12-05T15:37:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476839.7841875200
Y Coordinate
6962944.9628722800
Unique Key
1140894047
15-00023190
Service Request Number: 15-00023190 • Address: 167 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00023190
Address
167 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-24T11:03:25.000
Status
Closed
Created Date
2015-01-21T11:03:25.000
Update Date
2015-01-21T16:17:04.000
Closed Date
2015-01-21T16:17:03.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485450.7989782800
Y Coordinate
6924999.1259209300
Lat Long Location
167 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1144173908
14-00488734
Service Request Number: 14-00488734 • Address: HILLCREST RD & WILLOW LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00488734
Address
HILLCREST RD & WILLOW LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-06T15:18:18.000
Status
Closed
Created Date
2014-12-05T15:18:18.000
Update Date
2014-12-06T10:05:28.000
Closed Date
2014-12-06T10:05:27.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494342.7919371100
Y Coordinate
7019559.9239548500
Unique Key
1140890957
14-00488849
Service Request Number: 14-00488849 • Address: W CAMP WISDOM RD & CLARK RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00488849
Address
W CAMP WISDOM RD & CLARK RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:53:09.000
Status
Closed
Created Date
2014-12-05T15:53:09.000
Update Date
2014-12-05T16:02:05.000
Closed Date
2014-12-05T16:02:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447574.6030203900
Y Coordinate
6927478.9739381100
Unique Key
1140898553
15-00272354
Service Request Number: 15-00272354 • Address: 1599 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00272354
Address
1599 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T13:41:58.000
Status
Closed
Created Date
2015-06-19T13:41:58.000
Update Date
2015-06-19T14:48:49.000
Closed Date
2015-06-19T14:48:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491404.7837343700
Y Coordinate
6947224.8314543200
Lat Long Location
1599 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1160063484
15-00097169
Service Request Number: 15-00097169 • Address: 6007 LOVETT AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00097169
Address
6007 LOVETT AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T13:20:44.000
Status
Closed
Created Date
2015-03-19T13:20:44.000
Update Date
2015-04-02T09:18:18.000
Closed Date
2015-04-02T09:18:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2516981.2428334700
Y Coordinate
6970754.2134862400
Lat Long Location
6007 LOVETT AVE, DALLAS, TX
Unique Key
1149030666
14-00475701
Service Request Number: 14-00475701 • Address: E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00475701
Address
E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T16:47:26.000
Status
Closed
Created Date
2014-11-21T16:47:26.000
Update Date
2014-11-24T09:38:42.000
Closed Date
2014-11-24T07:00:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500439.5227879500
Y Coordinate
6996961.7151023900
Unique Key
1140027584
14-00475716
Service Request Number: 14-00475716 • Address: DALLAS FT WORTH TPKE & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00475716
Address
DALLAS FT WORTH TPKE & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-23T16:59:06.000
Status
Closed
Created Date
2014-11-21T16:59:06.000
Update Date
2014-11-24T11:01:30.000
Closed Date
2014-11-24T11:01:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468334.3372183700
Y Coordinate
6965964.9039520500
Unique Key
1140028577
14-00498982
Service Request Number: 14-00498982 • Address: 2950 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00498982
Address
2950 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-24T23:14:22.000
Status
Closed
Created Date
2014-12-14T23:14:22.000
Update Date
2014-12-15T10:29:54.000
Closed Date
2014-12-15T10:29:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470747.5557060200
Y Coordinate
6927685.1192359800
Lat Long Location
2950 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1141539404
15-00236246
Service Request Number: 15-00236246 • Address: 1131 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00236246
Address
1131 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T10:09:38.000
Status
Closed
Created Date
2015-06-03T10:09:38.000
Update Date
2015-08-07T10:35:30.000
Closed Date
2015-08-07T10:35:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488992.9896211000
Y Coordinate
6958829.4770129600
Lat Long Location
1131 E 11TH ST, DALLAS, TX, 75203
Unique Key
1157861014
15-00012007
Service Request Number: 15-00012007 • Address: COLONIAL AVE & HAVEN ST, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00012007
Address
COLONIAL AVE & HAVEN ST, DALLAS, 75215, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-23T10:45:20.000
Status
Duplicate (closed)
Created Date
2015-01-12T10:45:20.000
Update Date
2015-01-16T07:57:37.000
Closed Date
2015-01-16T07:57:37.000
Priority
Standard
Method Received Description
Web
X Coordinate
2504066.2791982900
Y Coordinate
6957842.7828557900
Unique Key
1143453968
15-00206735
Service Request Number: 15-00206735 • Address: 1773 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206735
Address
1773 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T14:17:53.000
Status
Closed
Created Date
2015-05-19T14:17:53.000
Update Date
2015-07-17T13:28:19.000
Closed Date
2015-07-17T13:28:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492464.9063109900
Y Coordinate
6948707.1161000900
Lat Long Location
1773 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1155982639
15-00236285
Service Request Number: 15-00236285 • Address: 1511 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00236285
Address
1511 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-20T10:14:24.000
Status
Closed
Created Date
2015-06-03T10:14:24.000
Update Date
2015-07-22T08:26:57.000
Closed Date
2015-07-22T08:26:56.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2496368.0812074000
Y Coordinate
6977666.4389498300
Lat Long Location
1511 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1157862542
15-00035935
Service Request Number: 15-00035935 • Address: 3921 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00035935
Address
3921 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-16T14:48:44.000
Status
Closed
Created Date
2015-01-30T14:48:44.000
Update Date
2015-02-06T08:43:43.000
Closed Date
2015-02-06T08:43:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526986.0933307200
Y Coordinate
6968454.7583044600
Lat Long Location
3921 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1144976081
15-00097089
Service Request Number: 15-00097089 • Address: 2401 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
15-00097089
Address
2401 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T12:52:19.000
Status
Closed
Created Date
2015-03-19T12:52:19.000
Update Date
2015-04-06T15:54:06.000
Closed Date
2015-04-06T15:54:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2499009.7622381700
Y Coordinate
6966020.2416215400
Lat Long Location
2401 SOUTH BLVD, DALLAS, TX
Unique Key
1149025742
15-00164883
Service Request Number: 15-00164883 • Address: 1419 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00164883
Address
1419 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T13:57:51.000
Status
Closed
Created Date
2015-04-27T13:57:51.000
Update Date
2015-05-12T14:49:03.000
Closed Date
2015-05-12T14:49:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505576.1483802500
Y Coordinate
6972984.5942339400
Lat Long Location
1419 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1153251549
15-00036965
Service Request Number: 15-00036965 • Address: N CENTRAL EXPY & W NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
15-00036965
Address
N CENTRAL EXPY & W NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-02T10:42:23.000
Status
Closed
Created Date
2015-02-01T10:42:23.000
Update Date
2015-02-01T14:59:25.000
Closed Date
2015-02-01T14:59:24.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499606.5919447900
Y Coordinate
7002226.4906225500
Unique Key
1145042757
15-00087579
Service Request Number: 15-00087579 • Address: 1404 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087579
Address
1404 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-21T09:28:34.000
Status
Closed
Created Date
2015-03-13T09:28:34.000
Update Date
2015-03-18T16:25:54.000
Closed Date
2015-03-18T16:25:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475720.2948695700
Y Coordinate
6952621.3116303300
Lat Long Location
1404 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1148417557
14-00475691
Service Request Number: 14-00475691 • Address: S EWING AVE & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00475691
Address
S EWING AVE & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-24T16:37:13.000
Status
Closed
Created Date
2014-11-21T16:37:13.000
Update Date
2014-11-21T21:24:07.000
Closed Date
2014-11-21T21:24:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487940.1023934900
Y Coordinate
6949118.5628521200
Unique Key
1140026873
15-00124012
Service Request Number: 15-00124012 • Address: 416 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00124012
Address
416 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-17T10:50:18.000
Status
Closed
Created Date
2015-04-03T10:50:18.000
Update Date
2015-04-03T10:55:31.000
Closed Date
2015-04-03T10:55:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540816.9916934400
Y Coordinate
6945028.1327293900
Lat Long Location
416 S ACRES DR, DALLAS, TX, 75217
Unique Key
1150667798
15-00261017
Service Request Number: 15-00261017 • Address: 6910 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
15-00261017
Address
6910 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-24T23:43:25.000
Status
Closed
Created Date
2015-06-13T23:43:25.000
Update Date
2015-06-30T10:08:41.000
Closed Date
2015-06-30T10:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2463543.1019652100
Y Coordinate
6928407.0773063900
Lat Long Location
6910 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1159330065
14-00515961
Service Request Number: 14-00515961 • Address: W LOVERS LN & PRESTON PARK DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00515961
Address
W LOVERS LN & PRESTON PARK DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-07T09:13:10.000
Status
Closed
Created Date
2014-12-31T09:13:10.000
Update Date
2014-12-31T11:19:17.000
Closed Date
2014-12-31T11:19:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484645.4211117500
Y Coordinate
6996734.6564852100
Unique Key
1142627776
15-00008810
Service Request Number: 15-00008810 • Address: 923 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00008810
Address
923 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-23T16:25:25.000
Status
Closed
Created Date
2015-01-08T16:25:25.000
Update Date
2015-01-09T07:52:50.000
Closed Date
2015-01-09T07:52:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518391.7708337700
Y Coordinate
6994198.7867290500
Lat Long Location
923 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1143245464
15-00266348
Service Request Number: 15-00266348 • Address: 5100 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00266348
Address
5100 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Political - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T20:43:58.000
Status
Closed
Created Date
2015-06-16T20:43:58.000
Update Date
2015-06-16T21:41:32.000
Closed Date
2015-06-16T21:41:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506361.2504408800
Y Coordinate
6961689.6241462200
Lat Long Location
5100 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1159675300
15-00164536
Service Request Number: 15-00164536 • Address: 5027 W AMHERST AVE, DALLAS, TX 75209-3301 • City Council District: 13
Service Request Number
15-00164536
Address
5027 W AMHERST AVE, DALLAS, TX 75209-3301
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-28T12:30:43.000
Status
Closed
Created Date
2015-04-27T12:30:43.000
Update Date
2015-04-27T15:52:37.000
Closed Date
2015-04-27T15:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2482857.7747064700
Y Coordinate
6997109.3614471700
Lat Long Location
5027 W AMHERST AVE, DALLAS, TX, 75209-3301
Unique Key
1153231086
14-00488833
Service Request Number: 14-00488833 • Address: KNOXVILLE ST & W ILLINOIS AVE, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00488833
Address
KNOXVILLE ST & W ILLINOIS AVE, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T15:49:34.000
Status
Closed
Created Date
2014-12-05T15:49:34.000
Update Date
2014-12-05T15:52:08.000
Closed Date
2014-12-05T15:52:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2460511.4853947200
Y Coordinate
6948774.2491647300
Unique Key
1140897559