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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00501376
Service Request Number: 14-00501376 • Address: W NORTHWEST HWY & STARLIGHT RD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00501376
Address
W NORTHWEST HWY & STARLIGHT RD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Private Sewage Leak - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-07T13:43:35.000
Status
Closed
Created Date
2014-12-16T13:43:35.000
Update Date
2014-12-18T09:53:18.000
Closed Date
2014-12-18T09:53:18.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2467015.2279405900
Y Coordinate
6999085.3287112200
Unique Key
1141694085
15-00113528
Service Request Number: 15-00113528 • Address: 328 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00113528
Address
328 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-13T12:08:06.000
Status
Closed
Created Date
2015-03-30T12:08:06.000
Update Date
2015-03-31T09:21:09.000
Closed Date
2015-03-31T09:19:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485022.7457376300
Y Coordinate
6959757.1519679000
Lat Long Location
328 E 8TH ST, DALLAS, TX, 75203
Unique Key
1150060970
15-00236311
Service Request Number: 15-00236311 • Address: 1423 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00236311
Address
1423 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-20T10:18:25.000
Status
Closed
Created Date
2015-06-03T10:18:25.000
Update Date
2015-07-22T08:49:17.000
Closed Date
2015-07-22T08:49:16.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2496483.2447754000
Y Coordinate
6977552.3861776600
Lat Long Location
1423 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1157863806
14-00465275
Service Request Number: 14-00465275 • Address: POLLARD ST & HEARNE AVE, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
14-00465275
Address
POLLARD ST & HEARNE AVE, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-16T17:23:18.000
Status
Closed
Created Date
2014-11-13T17:23:18.000
Update Date
2014-11-13T20:50:35.000
Closed Date
2014-11-13T20:50:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475532.1797292400
Y Coordinate
6967673.2206464300
Unique Key
1139366518
15-00236230
Service Request Number: 15-00236230 • Address: 1125 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00236230
Address
1125 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T10:07:34.000
Status
Closed
Created Date
2015-06-03T10:07:34.000
Update Date
2015-08-07T12:50:52.000
Closed Date
2015-08-07T12:50:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488924.4966074500
Y Coordinate
6958828.2473937200
Lat Long Location
1125 E 11TH ST, DALLAS, TX, 75203
Unique Key
1157860343
15-00124054
Service Request Number: 15-00124054 • Address: 2618 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00124054
Address
2618 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-08T11:01:48.000
Status
Closed
Created Date
2015-04-03T11:01:48.000
Update Date
2015-04-06T09:14:01.000
Closed Date
2015-04-06T09:14:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489999.7280069700
Y Coordinate
6947716.8600121000
Lat Long Location
2618 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1150670582
15-00087553
Service Request Number: 15-00087553 • Address: 2776 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00087553
Address
2776 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-21T09:19:39.000
Status
Closed
Created Date
2015-03-13T09:19:39.000
Update Date
2015-03-18T15:38:01.000
Closed Date
2015-03-18T15:38:01.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483497.2611575400
Y Coordinate
6969670.2100210700
Lat Long Location
2776 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1148415938
15-00260987
Service Request Number: 15-00260987 • Address: 4208 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260987
Address
4208 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T22:18:07.000
Status
Closed
Created Date
2015-06-13T22:18:07.000
Update Date
2015-07-30T07:53:28.000
Closed Date
2015-07-30T07:53:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486962.5259883500
Y Coordinate
6939370.2914753900
Lat Long Location
4208 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1159328231
15-00008869
Service Request Number: 15-00008869 • Address: 1400 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00008869
Address
1400 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-13T16:53:07.000
Status
Closed
Created Date
2015-01-08T16:53:07.000
Update Date
2015-01-12T07:05:38.000
Closed Date
2015-01-12T07:05:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463121.4608153100
Y Coordinate
6952269.6752589900
Lat Long Location
1400 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1143249269
14-00501505
Service Request Number: 14-00501505 • Address: WALNUT HILL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00501505
Address
WALNUT HILL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-31T14:49:03.000
Status
Closed
Created Date
2014-12-16T14:49:03.000
Update Date
2014-12-18T14:09:33.000
Closed Date
2014-12-18T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489092.6568631300
Y Coordinate
7007290.9397251100
Unique Key
1141702224
14-00449898
Service Request Number: 14-00449898 • Address: W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
14-00449898
Address
W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-04T07:31:11.000
Status
Closed
Created Date
2014-11-03T07:31:11.000
Update Date
2014-11-03T07:40:44.000
Closed Date
2014-11-03T07:40:43.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470071.4622002900
Y Coordinate
6927741.5948950700
Unique Key
1138390309
15-00179788
Service Request Number: 15-00179788 • Address: 7293 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00179788
Address
7293 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-19T09:29:20.000
Status
Closed
Created Date
2015-05-05T09:29:20.000
Update Date
2015-05-15T20:59:24.000
Closed Date
2015-05-13T22:10:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469423.7544558100
Y Coordinate
6984627.8331907500
Lat Long Location
7293 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1154234663
15-00206521
Service Request Number: 15-00206521 • Address: 2405 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00206521
Address
2405 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-20T12:46:54.000
Status
Closed
Created Date
2015-05-19T12:46:54.000
Update Date
2015-05-19T13:26:53.000
Closed Date
2015-05-19T13:26:52.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2473670.3246877600
Y Coordinate
6954288.2470780600
Lat Long Location
2405 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1155968967
15-00273287
Service Request Number: 15-00273287 • Address: 1511 MARSEILLE PL, DALLAS, TX • City Council District: 14
Service Request Number
15-00273287
Address
1511 MARSEILLE PL, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T21:45:55.000
Status
Closed
Created Date
2015-06-19T21:45:55.000
Update Date
2015-06-24T08:54:19.000
Closed Date
2015-06-24T08:54:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2494386.2145612500
Y Coordinate
6975925.0384184700
Lat Long Location
1511 MARSEILLE PL, DALLAS, TX
Unique Key
1160124337
14-00465342
Service Request Number: 14-00465342 • Address: S BECKLEY AVE & W SANER AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00465342
Address
S BECKLEY AVE & W SANER AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T19:59:30.000
Status
Closed
Created Date
2014-11-13T19:59:30.000
Update Date
2014-11-14T07:24:48.000
Closed Date
2014-11-14T07:24:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484267.1715195300
Y Coordinate
6946509.8953001600
Unique Key
1139373348
14-00475629
Service Request Number: 14-00475629 • Address: 3315 E R L THORNTON FWY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00475629
Address
3315 E R L THORNTON FWY, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-08T16:00:03.000
Status
Closed
Created Date
2014-11-21T16:00:03.000
Update Date
2014-11-22T13:25:39.000
Closed Date
2014-11-22T13:25:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499232.3035928300
Y Coordinate
6971367.4013943400
Lat Long Location
3315 E R L THORNTON FWY, DALLAS, TX, 75226
Unique Key
1140022470
15-00273372
Service Request Number: 15-00273372 • Address: 1106 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00273372
Address
1106 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-08-04T01:47:26.000
Status
Closed
Created Date
2015-06-20T01:47:26.000
Update Date
2015-06-26T14:43:13.000
Closed Date
2015-06-26T14:39:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478687.0552510400
Y Coordinate
6959623.2356470700
Lat Long Location
1106 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1160129427
15-00260982
Service Request Number: 15-00260982 • Address: 1743 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00260982
Address
1743 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-20T22:07:26.000
Status
Closed
Created Date
2015-06-13T22:07:26.000
Update Date
2015-06-17T08:28:17.000
Closed Date
2015-06-17T08:28:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2553079.3603600700
Y Coordinate
6935021.6627190100
Lat Long Location
1743 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1159327925
15-00011793
Service Request Number: 15-00011793 • Address: CLEARFIELD RD & POST OAK CIR, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00011793
Address
CLEARFIELD RD & POST OAK CIR, DALLAS, 75217, DALLAS, TX 75217
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T09:44:51.000
Status
Closed
Created Date
2015-01-12T09:44:51.000
Update Date
2015-01-14T09:57:23.000
Closed Date
2015-01-14T09:57:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532720.8170161600
Y Coordinate
6943045.0265817400
Unique Key
1143441578
15-00087640
Service Request Number: 15-00087640 • Address: 1404 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087640
Address
1404 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Paving - Alley Reconstruction - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T09:50:22.000
Status
Closed
Created Date
2015-03-13T09:50:22.000
Update Date
2015-03-20T13:58:34.000
Closed Date
2015-03-20T13:58:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475720.2948695700
Y Coordinate
6952621.3116303300
Lat Long Location
1404 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1148421277
15-00266437
Service Request Number: 15-00266437 • Address: 1300 N WALTON WALKER BLVD, DALLAS, TX • City Council District: 6
Service Request Number
15-00266437
Address
1300 N WALTON WALKER BLVD, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-22T00:50:10.000
Status
Closed
Created Date
2015-06-17T00:50:10.000
Update Date
2015-06-17T00:59:43.000
Closed Date
2015-06-17T00:59:42.000
Priority
Standard
Method Received Description
Web
X Coordinate
2454862.2447249900
Y Coordinate
6962354.1009373000
Lat Long Location
1300 N WALTON WALKER BLVD, DALLAS, TX
Unique Key
1159681133
15-00087607
Service Request Number: 15-00087607 • Address: 335 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087607
Address
335 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T09:37:16.000
Status
Closed
Created Date
2015-03-13T09:37:16.000
Update Date
2015-03-17T10:34:19.000
Closed Date
2015-03-17T10:34:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477177.9391114100
Y Coordinate
6957136.2713386400
Lat Long Location
335 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1148419230
15-00023093
Service Request Number: 15-00023093 • Address: 2800 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00023093
Address
2800 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T10:10:03.000
Status
Closed
Created Date
2015-01-21T10:10:03.000
Update Date
2015-01-21T10:11:54.000
Closed Date
2015-01-21T10:11:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473810.2248656900
Y Coordinate
6947663.8588899500
Lat Long Location
2800 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1144166925
15-00097134
Service Request Number: 15-00097134 • Address: 3000 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
15-00097134
Address
3000 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-12T13:08:23.000
Status
Closed
Created Date
2015-03-19T13:08:23.000
Update Date
2015-03-20T10:01:04.000
Closed Date
2015-03-20T10:01:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2501114.2580417600
Y Coordinate
6968195.5992240500
Lat Long Location
3000 SOUTH BLVD, DALLAS, TX
Unique Key
1149028726
15-00124121
Service Request Number: 15-00124121 • Address: 643 S R L THORNTON SERV W, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00124121
Address
643 S R L THORNTON SERV W, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-23T11:25:19.000
Status
Closed
Created Date
2015-04-03T11:25:19.000
Update Date
2015-04-09T08:48:28.000
Closed Date
2015-04-09T08:48:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487112.1590285100
Y Coordinate
6958380.9531900100
Lat Long Location
643 S R, DALLAS, TX, 75203
Unique Key
1150674943
15-00036911
Service Request Number: 15-00036911 • Address: FAIRMOUNT ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
15-00036911
Address
FAIRMOUNT ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-08T06:01:57.000
Status
Closed
Created Date
2015-02-01T06:01:57.000
Update Date
2015-02-02T07:48:50.000
Closed Date
2015-02-02T07:48:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490205.5722530700
Y Coordinate
6976470.1150815600
Unique Key
1145039354
15-00124146
Service Request Number: 15-00124146 • Address: 337 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00124146
Address
337 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T11:35:01.000
Status
Closed
Created Date
2015-04-03T11:35:01.000
Update Date
2015-04-11T13:10:53.000
Closed Date
2015-04-11T13:10:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485461.2745547600
Y Coordinate
6936514.4120525300
Lat Long Location
337 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1150676546
15-00024835
Service Request Number: 15-00024835 • Address: FORT WORTH AVE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00024835
Address
FORT WORTH AVE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-12T11:34:37.000
Status
Closed
Created Date
2015-01-22T11:34:37.000
Update Date
2015-01-23T15:47:57.000
Closed Date
2015-01-23T15:47:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2479932.0224954300
Y Coordinate
6966992.4637328500
Unique Key
1144276690
14-00501243
Service Request Number: 14-00501243 • Address: DENNISON ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00501243
Address
DENNISON ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-23T12:17:26.000
Status
Closed
Created Date
2014-12-16T12:17:26.000
Update Date
2014-12-16T14:04:44.000
Closed Date
2014-12-16T14:04:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473576.6863093700
Y Coordinate
6971451.2714243800
Unique Key
1141685620
15-00023176
Service Request Number: 15-00023176 • Address: 6119 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00023176
Address
6119 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-13T10:49:48.000
Status
Closed
Created Date
2015-01-21T10:49:48.000
Update Date
2015-01-23T10:57:11.000
Closed Date
2015-01-23T10:57:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2502798.2641226200
Y Coordinate
6991733.9212077400
Lat Long Location
6119 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1144172731
15-00124081
Service Request Number: 15-00124081 • Address: 1906 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00124081
Address
1906 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-14T11:11:31.000
Status
Closed
Created Date
2015-04-03T11:11:31.000
Update Date
2015-04-10T11:14:55.000
Closed Date
2015-04-10T11:14:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491918.4210727800
Y Coordinate
6943723.6935160900
Lat Long Location
1906 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1150672347
15-00260994
Service Request Number: 15-00260994 • Address: 4303 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260994
Address
4303 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T22:28:16.000
Status
Closed
Created Date
2015-06-13T22:28:16.000
Update Date
2015-06-25T09:33:31.000
Closed Date
2015-06-25T09:33:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2493147.3369313900
Y Coordinate
6940687.7975789300
Lat Long Location
4303 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1159328646
15-00022999
Service Request Number: 15-00022999 • Address: 400 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00022999
Address
400 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T09:39:48.000
Status
Closed
Created Date
2015-01-21T09:39:48.000
Update Date
2015-01-21T09:42:41.000
Closed Date
2015-01-20T09:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2557797.9309626700
Y Coordinate
6942265.5057399300
Lat Long Location
400 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1144160399
15-00164770
Service Request Number: 15-00164770 • Address: 1224 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00164770
Address
1224 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-06T13:26:15.000
Status
Closed
Created Date
2015-04-27T13:26:15.000
Update Date
2015-04-29T12:21:47.000
Closed Date
2015-04-29T12:21:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476088.2635520600
Y Coordinate
6953529.2628521500
Lat Long Location
1224 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1153245096
14-00425191
Service Request Number: 14-00425191 • Address: S CESAR CHAVEZ BLVD & CANTON ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00425191
Address
S CESAR CHAVEZ BLVD & CANTON ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-29T13:45:40.000
Status
Closed
Created Date
2014-10-15T13:45:40.000
Update Date
2014-10-20T15:47:10.000
Closed Date
2014-10-20T15:47:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494080.7458058100
Y Coordinate
6971087.3206186500
Unique Key
1136848032
15-00260984
Service Request Number: 15-00260984 • Address: 4103 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260984
Address
4103 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T22:08:52.000
Status
Closed
Created Date
2015-06-13T22:08:52.000
Update Date
2015-06-18T16:06:29.000
Closed Date
2015-06-18T16:06:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486883.4827285900
Y Coordinate
6939874.6113319100
Lat Long Location
4103 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1159328032
15-00277840
Service Request Number: 15-00277840 • Address: 3045 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00277840
Address
3045 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-02T10:59:04.000
Status
Closed
Created Date
2015-06-23T10:59:04.000
Update Date
2015-07-24T14:30:08.000
Closed Date
2015-07-24T14:30:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526491.9637420200
Y Coordinate
6982018.4956924300
Lat Long Location
3045 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1160422862
15-00023190
Service Request Number: 15-00023190 • Address: 167 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00023190
Address
167 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-24T11:03:25.000
Status
Closed
Created Date
2015-01-21T11:03:25.000
Update Date
2015-01-21T16:17:04.000
Closed Date
2015-01-21T16:17:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485450.7989782800
Y Coordinate
6924999.1259209300
Lat Long Location
167 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1144173908
14-00515787
Service Request Number: 14-00515787 • Address: BLUFFVIEW BLVD & W LOVERS LN, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00515787
Address
BLUFFVIEW BLVD & W LOVERS LN, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-07T08:13:33.000
Status
Closed
Created Date
2014-12-31T08:13:33.000
Update Date
2014-12-31T08:47:33.000
Closed Date
2014-12-31T08:47:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478624.3081322800
Y Coordinate
6996643.2311093800
Unique Key
1142617492
15-00164748
Service Request Number: 15-00164748 • Address: 1512 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00164748
Address
1512 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-30T13:21:43.000
Status
Closed
Created Date
2015-04-27T13:21:43.000
Update Date
2015-06-19T11:26:54.000
Closed Date
2015-06-19T11:26:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474947.0880465800
Y Coordinate
6952119.2939894500
Lat Long Location
1512 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1153243827
15-00087684
Service Request Number: 15-00087684 • Address: 2909 N EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00087684
Address
2909 N EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T10:09:19.000
Status
Closed
Created Date
2015-03-13T10:09:19.000
Update Date
2015-03-13T10:11:52.000
Closed Date
2015-03-13T10:11:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499531.9932969800
Y Coordinate
6925973.3041020400
Lat Long Location
2909 N EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1148424134
15-00024824
Service Request Number: 15-00024824 • Address: ELMWOOD BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
15-00024824
Address
ELMWOOD BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Abandoned Substance Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-05T11:31:15.000
Status
Closed
Created Date
2015-01-22T11:31:15.000
Update Date
2015-01-22T12:07:16.000
Closed Date
2015-01-22T12:07:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478902.0813341000
Y Coordinate
6953264.6490367700
Unique Key
1144276143
15-00123992
Service Request Number: 15-00123992 • Address: 5230 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00123992
Address
5230 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-17T10:44:30.000
Status
Closed
Created Date
2015-04-03T10:44:30.000
Update Date
2015-04-06T07:34:15.000
Closed Date
2015-04-06T07:34:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456794.0391983700
Y Coordinate
6938056.5102402000
Lat Long Location
5230 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1150666623
15-00123805
Service Request Number: 15-00123805 • Address: 401 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00123805
Address
401 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-08T09:42:51.000
Status
Closed
Created Date
2015-04-03T09:42:51.000
Update Date
2015-04-23T15:39:40.000
Closed Date
2015-04-23T15:39:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475668.8019146800
Y Coordinate
6956947.1741322400
Lat Long Location
401 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1150655763
15-00123745
Service Request Number: 15-00123745 • Address: 2509 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00123745
Address
2509 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-15T09:31:05.000
Status
Closed
Created Date
2015-04-03T09:31:05.000
Update Date
2015-04-03T09:32:44.000
Closed Date
2015-04-03T09:32:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468383.5410913700
Y Coordinate
6949223.7942614400
Lat Long Location
2509 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1150652838
14-00465320
Service Request Number: 14-00465320 • Address: NEWMORE AVE & CAILLET ST, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
14-00465320
Address
NEWMORE AVE & CAILLET ST, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-27T18:59:41.000
Status
Closed
Created Date
2014-11-13T18:59:41.000
Update Date
2015-07-13T15:16:26.000
Closed Date
2015-07-13T15:16:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482895.6103918400
Y Coordinate
6996067.0891593300
Unique Key
1139369703
14-00425286
Service Request Number: 14-00425286 • Address: ABRAMS RD & CHURCH RD, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
14-00425286
Address
ABRAMS RD & CHURCH RD, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-29T14:42:43.000
Status
Closed
Created Date
2014-10-15T14:42:43.000
Update Date
2014-11-17T09:15:38.000
Closed Date
2014-11-17T09:15:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508238.1251093600
Y Coordinate
7009824.0464438700
Unique Key
1136854191
14-00425305
Service Request Number: 14-00425305 • Address: FORTUNE LN & GARZA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00425305
Address
FORTUNE LN & GARZA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T14:52:22.000
Status
Closed
Created Date
2014-10-15T14:52:22.000
Update Date
2014-10-16T07:52:02.000
Closed Date
2014-10-16T07:52:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486548.6031746800
Y Coordinate
6941237.0354097100
Unique Key
1136855317
14-00425329
Service Request Number: 14-00425329 • Address: ANN ARBOR AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00425329
Address
ANN ARBOR AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-19T15:05:07.000
Status
Closed
Created Date
2014-10-15T15:05:07.000
Update Date
2014-10-30T15:58:09.000
Closed Date
2014-10-30T15:58:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493215.1264677800
Y Coordinate
6940753.4230094400
Unique Key
1136856825
15-00035915
Service Request Number: 15-00035915 • Address: 3002 AIRHAVEN ST, DALLAS, TX • City Council District: 13
Service Request Number
15-00035915
Address
3002 AIRHAVEN ST, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-04T14:40:01.000
Status
Closed
Created Date
2015-01-30T14:40:01.000
Update Date
2015-02-03T11:05:14.000
Closed Date
2015-02-03T11:05:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466662.8222703000
Y Coordinate
7016323.3451487500
Lat Long Location
3002 AIRHAVEN ST, DALLAS, TX
Unique Key
1144974866
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