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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
15-00277712
Service Request Number: 15-00277712 • Address: 215 N NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00277712
Address
215 N NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T10:30:13.000
Status
Closed
Created Date
2015-06-23T10:30:13.000
Update Date
2015-06-23T10:52:44.000
Closed Date
2015-06-23T10:52:42.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533472.8654449800
Y Coordinate
6947609.9464956200
Lat Long Location
215 N NACHITA DR, DALLAS, TX, 75217
Unique Key
1160415389
15-00036829
Service Request Number: 15-00036829 • Address: DOVE CREEK WAY & CANELO DR, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
15-00036829
Address
DOVE CREEK WAY & CANELO DR, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-17T16:22:03.000
Status
Closed
Created Date
2015-01-31T16:22:03.000
Update Date
2015-02-07T09:23:02.000
Closed Date
2015-02-07T09:23:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476348.3526219300
Y Coordinate
6938165.1728517900
Unique Key
1145033801
15-00087534
Service Request Number: 15-00087534 • Address: 1027 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087534
Address
1027 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T09:12:41.000
Status
Closed
Created Date
2015-03-13T09:12:41.000
Update Date
2015-03-13T16:08:30.000
Closed Date
2015-03-13T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481709.7090591400
Y Coordinate
6954487.4074965500
Lat Long Location
1027 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1148414651
15-00011752
Service Request Number: 15-00011752 • Address: W COMMERCE ST & N HAMPTON RD, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
15-00011752
Address
W COMMERCE ST & N HAMPTON RD, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-19T09:31:00.000
Status
Closed
Created Date
2015-01-12T09:31:00.000
Update Date
2015-01-13T07:17:09.000
Closed Date
2015-01-13T07:17:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473607.2722626500
Y Coordinate
6968038.6107359200
Unique Key
1143439281
15-00206599
Service Request Number: 15-00206599 • Address: 5100 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00206599
Address
5100 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-10T13:13:38.000
Status
Closed
Created Date
2015-05-19T13:13:38.000
Update Date
2015-05-20T09:46:58.000
Closed Date
2015-05-20T09:46:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506361.2530769700
Y Coordinate
6961689.6260170600
Lat Long Location
5100 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1155973561
14-00465057
Service Request Number: 14-00465057 • Address: IRVING BLVD & CALVERT ST, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00465057
Address
IRVING BLVD & CALVERT ST, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-27T15:29:34.000
Status
Closed
Created Date
2014-11-13T15:29:34.000
Update Date
2015-07-18T17:35:18.000
Closed Date
2015-07-18T17:35:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469531.9473607700
Y Coordinate
6980791.3628618100
Unique Key
1139352562
15-00035839
Service Request Number: 15-00035839 • Address: 2603 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00035839
Address
2603 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-27T13:57:29.000
Status
Closed
Created Date
2015-01-30T13:57:29.000
Update Date
2015-02-04T09:39:19.000
Closed Date
2015-02-04T09:39:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472283.1409820000
Y Coordinate
6954257.7992341800
Lat Long Location
2603 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1144970264
15-00138244
Service Request Number: 15-00138244 • Address: 6602 FREE RANGE DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00138244
Address
6602 FREE RANGE DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T12:55:06.000
Status
Closed
Created Date
2015-04-11T12:55:06.000
Update Date
2015-05-18T11:17:08.000
Closed Date
2015-05-18T11:17:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501686.4581940900
Y Coordinate
6926359.6711178000
Lat Long Location
6602 FREE RANGE DR, DALLAS, TX
Unique Key
1151554329
15-00087476
Service Request Number: 15-00087476 • Address: 1154 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087476
Address
1154 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-20T08:49:57.000
Status
Closed
Created Date
2015-03-13T08:49:57.000
Update Date
2015-03-18T11:47:17.000
Closed Date
2015-03-18T11:47:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2478336.8900550400
Y Coordinate
6962903.8818547500
Lat Long Location
1154 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1148410973
15-00138258
Service Request Number: 15-00138258 • Address: 1900 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00138258
Address
1900 N GARRETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T13:02:46.000
Status
Closed
Created Date
2015-04-11T13:02:46.000
Update Date
2015-04-14T16:29:30.000
Closed Date
2015-04-14T16:29:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498011.6301356400
Y Coordinate
6981909.1961511100
Lat Long Location
1900 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1151555146
14-00438717
Service Request Number: 14-00438717 • Address: S HAMPTON RD & W FIVE MILE PKWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00438717
Address
S HAMPTON RD & W FIVE MILE PKWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T15:06:14.000
Status
Closed
Created Date
2014-10-24T15:06:14.000
Update Date
2014-10-24T15:08:09.000
Closed Date
2014-10-24T15:08:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473863.4250018100
Y Coordinate
6942776.3366690000
Unique Key
1137690846
15-00087536
Service Request Number: 15-00087536 • Address: 110 S ORIENT ST, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00087536
Address
110 S ORIENT ST, DALLAS, TX 75214
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-20T09:14:33.000
Status
Closed
Created Date
2015-03-13T09:14:33.000
Update Date
2015-03-16T08:44:18.000
Closed Date
2015-03-16T08:44:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503689.6223734800
Y Coordinate
6978049.3563938900
Lat Long Location
110 S ORIENT ST, DALLAS, TX, 75214
Unique Key
1148414924
14-00438659
Service Request Number: 14-00438659 • Address: S HAMPTON RD & GIBBS WILLIAMS RD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00438659
Address
S HAMPTON RD & GIBBS WILLIAMS RD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T14:46:32.000
Status
Closed
Created Date
2014-10-24T14:46:32.000
Update Date
2014-10-24T15:02:10.000
Closed Date
2014-10-24T15:02:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473899.7489766700
Y Coordinate
6940933.2201172500
Unique Key
1137687548
15-00179665
Service Request Number: 15-00179665 • Address: 3310 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00179665
Address
3310 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-08T09:06:06.000
Status
Closed
Created Date
2015-05-05T09:06:06.000
Update Date
2015-05-05T16:37:26.000
Closed Date
2015-05-05T16:37:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500251.8955021700
Y Coordinate
6948445.1161565500
Lat Long Location
3310 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1154227119
15-00113621
Service Request Number: 15-00113621 • Address: 4222 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00113621
Address
4222 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-04T12:37:47.000
Status
Closed
Created Date
2015-03-30T12:37:47.000
Update Date
2015-04-15T10:53:44.000
Closed Date
2015-04-15T10:53:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464479.6012699200
Y Coordinate
6927535.6040033000
Lat Long Location
4222 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1150066774
15-00011805
Service Request Number: 15-00011805 • Address: COLONIAL AVE & HAVEN ST, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00011805
Address
COLONIAL AVE & HAVEN ST, DALLAS, 75215, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-23T09:46:58.000
Status
Closed
Created Date
2015-01-12T09:46:58.000
Update Date
2015-01-16T07:57:38.000
Closed Date
2015-01-16T07:57:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2504066.2753828900
Y Coordinate
6957842.7820589700
Unique Key
1143442286
15-00097049
Service Request Number: 15-00097049 • Address: 2726 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
15-00097049
Address
2726 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T12:38:04.000
Status
Closed
Created Date
2015-03-19T12:38:04.000
Update Date
2015-04-06T15:57:06.000
Closed Date
2015-04-06T15:57:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500142.3061964500
Y Coordinate
6967147.6319233700
Lat Long Location
2726 SOUTH BLVD, DALLAS, TX
Unique Key
1149023296
15-00266494
Service Request Number: 15-00266494 • Address: 819 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00266494
Address
819 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T07:14:52.000
Status
Closed
Created Date
2015-06-17T07:14:52.000
Update Date
2015-06-17T09:04:35.000
Closed Date
2015-06-17T09:04:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480447.0865760200
Y Coordinate
6955493.9560806200
Lat Long Location
819 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1159685448
15-00252318
Service Request Number: 15-00252318 • Address: 4805 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00252318
Address
4805 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-05T16:16:49.000
Status
Closed
Created Date
2015-06-09T16:16:49.000
Update Date
2015-06-16T09:49:26.000
Closed Date
2015-06-16T09:49:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504542.5502842400
Y Coordinate
6973475.0306750900
Lat Long Location
4805 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1158767277
15-00087572
Service Request Number: 15-00087572 • Address: 1100 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00087572
Address
1100 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-24T09:27:11.000
Status
Closed
Created Date
2015-03-13T09:27:11.000
Update Date
2015-03-31T17:09:01.000
Closed Date
2015-03-31T17:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2479091.4827014300
Y Coordinate
6939469.7998212400
Lat Long Location
1100 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1148417133
15-00252296
Service Request Number: 15-00252296 • Address: 1122 N CANTERBURY CT, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00252296
Address
1122 N CANTERBURY CT, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-22T16:12:16.000
Status
Closed
Created Date
2015-06-09T16:12:16.000
Update Date
2015-06-18T15:39:59.000
Closed Date
2015-06-18T15:39:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2478393.5078242100
Y Coordinate
6964326.3827182600
Lat Long Location
1122 N CANTERBURY CT, DALLAS, TX, 75208
Unique Key
1158766152
15-00252383
Service Request Number: 15-00252383 • Address: 3900 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00252383
Address
3900 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T16:26:29.000
Status
Closed
Created Date
2015-06-09T16:26:29.000
Update Date
2015-06-09T16:29:10.000
Closed Date
2015-06-09T16:29:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466041.7704045200
Y Coordinate
6932894.4915883300
Lat Long Location
3900 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1158770620
15-00035867
Service Request Number: 15-00035867 • Address: 115 S TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00035867
Address
115 S TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-09T14:06:49.000
Status
Closed
Created Date
2015-01-30T14:06:49.000
Update Date
2015-01-31T10:12:01.000
Closed Date
2015-01-31T10:12:01.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2538240.4338425500
Y Coordinate
6946773.8583052600
Lat Long Location
115 S TREGO CT, DALLAS, TX, 75217
Unique Key
1144971817
15-00011723
Service Request Number: 15-00011723 • Address: THACKERY ST & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX 75211 • City Council District: 13
Service Request Number
15-00011723
Address
THACKERY ST & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX 75211
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T09:24:06.000
Status
Closed
Created Date
2015-01-12T09:24:06.000
Update Date
2015-01-12T11:06:57.000
Closed Date
2015-01-12T10:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493342.1692134100
Y Coordinate
7007291.2001239400
Unique Key
1143437627
15-00266381
Service Request Number: 15-00266381 • Address: 900 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00266381
Address
900 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-22T21:19:58.000
Status
Closed
Created Date
2015-06-16T21:19:58.000
Update Date
2015-07-25T15:31:02.000
Closed Date
2015-07-25T15:31:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501614.2834044400
Y Coordinate
6972564.2063081900
Lat Long Location
900 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1159677163
15-00024527
Service Request Number: 15-00024527 • Address: 1097 S MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00024527
Address
1097 S MERRIFIELD RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-06T09:49:41.000
Status
Closed
Created Date
2015-01-22T09:49:41.000
Update Date
2015-02-03T16:41:26.000
Closed Date
2015-02-03T16:41:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2450994.7864193200
Y Coordinate
6953948.2098180300
Lat Long Location
1097 S MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1144257819
15-00087480
Service Request Number: 15-00087480 • Address: 935 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087480
Address
935 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-18T08:50:59.000
Status
Closed
Created Date
2015-03-13T08:50:59.000
Update Date
2015-03-13T14:53:34.000
Closed Date
2015-03-13T14:53:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2477545.0789501000
Y Coordinate
6961515.4436047300
Lat Long Location
935 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1148411237
15-00113719
Service Request Number: 15-00113719 • Address: 1714 N COCKRELL HILL RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00113719
Address
1714 N COCKRELL HILL RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-14T13:07:49.000
Status
Closed
Created Date
2015-03-30T13:07:49.000
Update Date
2015-04-17T08:58:12.000
Closed Date
2015-04-17T08:58:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2461517.6464199700
Y Coordinate
6966214.3466672000
Lat Long Location
1714 N COCKRELL HILL RD, DALLAS, TX, 75212
Unique Key
1150072880
15-00164673
Service Request Number: 15-00164673 • Address: 406 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00164673
Address
406 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T13:04:43.000
Status
Closed
Created Date
2015-04-27T13:04:43.000
Update Date
2015-04-29T09:40:43.000
Closed Date
2015-04-29T09:40:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468387.4028099800
Y Coordinate
6956859.1150598100
Lat Long Location
406 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1153239679
15-00244847
Service Request Number: 15-00244847 • Address: 200 N GRIFFIN ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00244847
Address
200 N GRIFFIN ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-11T00:59:13.000
Status
Duplicate (closed)
Created Date
2015-06-06T00:59:13.000
Update Date
2015-06-06T01:16:19.000
Closed Date
2015-06-06T01:16:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2490009.7436732700
Y Coordinate
6971162.7839837800
Lat Long Location
200 N GRIFFIN ST, DALLAS, TX, 75202
Unique Key
1158351899
15-00138253
Service Request Number: 15-00138253 • Address: 9729 W LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00138253
Address
9729 W LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-12T13:00:50.000
Status
Closed
Created Date
2015-04-11T13:00:50.000
Update Date
2015-04-11T14:19:27.000
Closed Date
2015-04-11T13:44:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516721.2933044300
Y Coordinate
6994732.1578119600
Lat Long Location
9729 W LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1151554813
15-00113676
Service Request Number: 15-00113676 • Address: 3328 ROYAL LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00113676
Address
3328 ROYAL LN, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T12:54:41.000
Status
Closed
Created Date
2015-03-30T12:54:41.000
Update Date
2015-06-10T11:21:49.000
Closed Date
2015-06-10T11:21:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2469736.2821689900
Y Coordinate
7012463.5323572200
Lat Long Location
3328 ROYAL LN, DALLAS, TX
Unique Key
1150070001
15-00113689
Service Request Number: 15-00113689 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00113689
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-11T13:00:01.000
Status
Closed
Created Date
2015-03-30T13:00:01.000
Update Date
2015-07-14T12:17:27.000
Closed Date
2015-07-14T12:17:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471568.6123854600
Y Coordinate
6999065.0970970000
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1150070923
15-00113603
Service Request Number: 15-00113603 • Address: 3036 S COCKRELL HILL RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00113603
Address
3036 S COCKRELL HILL RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-04T12:32:03.000
Status
Closed
Created Date
2015-03-30T12:32:03.000
Update Date
2015-04-11T12:34:08.000
Closed Date
2015-04-11T12:34:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463280.0396541000
Y Coordinate
6944434.4350634700
Lat Long Location
3036 S COCKRELL HILL RD, DALLAS, TX, 75233
Unique Key
1150065765
15-00087531
Service Request Number: 15-00087531 • Address: 1300 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00087531
Address
1300 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-12T09:11:20.000
Status
Closed
Created Date
2015-03-13T09:11:20.000
Update Date
2015-03-14T13:39:54.000
Closed Date
2015-03-14T13:39:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487735.4308621600
Y Coordinate
6962188.1233716400
Lat Long Location
1300 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1148414441
15-00138162
Service Request Number: 15-00138162 • Address: 600 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00138162
Address
600 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T11:06:12.000
Status
Closed
Created Date
2015-04-11T11:06:12.000
Update Date
2015-04-11T11:11:37.000
Closed Date
2015-04-11T11:11:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481145.8674212900
Y Coordinate
6949041.8748690900
Lat Long Location
600 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1151549420
15-00087506
Service Request Number: 15-00087506 • Address: 5015 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00087506
Address
5015 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-04-02T08:59:02.000
Status
Closed
Created Date
2015-03-13T08:59:02.000
Update Date
2015-03-18T05:30:50.000
Closed Date
2015-03-18T05:30:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482845.9513671400
Y Coordinate
6991474.6043008000
Lat Long Location
5015 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1148412837
15-00206652
Service Request Number: 15-00206652 • Address: 206 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00206652
Address
206 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T13:37:57.000
Status
Closed
Created Date
2015-05-19T13:37:57.000
Update Date
2015-05-21T11:11:34.000
Closed Date
2015-05-21T11:11:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483650.9807175000
Y Coordinate
6948093.9129248300
Lat Long Location
206 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1155977133
15-00113574
Service Request Number: 15-00113574 • Address: 2224 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113574
Address
2224 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-26T12:22:02.000
Status
Closed
Created Date
2015-03-30T12:22:02.000
Update Date
2015-04-13T11:01:43.000
Closed Date
2015-04-13T11:01:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474299.3517836400
Y Coordinate
6954145.0855870300
Lat Long Location
2224 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1150063920
15-00035921
Service Request Number: 15-00035921 • Address: 650 S GRIFFIN ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00035921
Address
650 S GRIFFIN ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-20T14:41:55.000
Status
Closed
Created Date
2015-01-30T14:41:55.000
Update Date
2015-02-09T13:26:11.000
Closed Date
2015-02-09T13:26:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490517.7504967600
Y Coordinate
6968971.4898840900
Lat Long Location
650 S GRIFFIN ST, DALLAS, TX, 75202
Unique Key
1144975228
15-00023053
Service Request Number: 15-00023053 • Address: 3909 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00023053
Address
3909 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-26T09:56:49.000
Status
Closed
Created Date
2015-01-21T09:56:49.000
Update Date
2015-01-23T10:47:00.000
Closed Date
2015-01-23T10:46:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465436.9048115500
Y Coordinate
6938274.0190855700
Lat Long Location
3909 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1144164173
15-00206561
Service Request Number: 15-00206561 • Address: 2407 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206561
Address
2407 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T13:00:15.000
Status
Closed
Created Date
2015-05-19T13:00:15.000
Update Date
2015-05-21T11:07:26.000
Closed Date
2015-05-21T11:07:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486784.1998572400
Y Coordinate
6948669.8442285000
Lat Long Location
2407 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1155971482
15-00036866
Service Request Number: 15-00036866 • Address: KINGS RD & SYLVESTER ST, DALLAS, 75219, DALLAS, TX 75219 • City Council District: 2
Service Request Number
15-00036866
Address
KINGS RD & SYLVESTER ST, DALLAS, 75219, DALLAS, TX 75219
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-17T19:08:31.000
Status
Closed
Created Date
2015-01-31T19:08:31.000
Update Date
2015-02-05T15:42:54.000
Closed Date
2015-02-05T15:42:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482533.4440512600
Y Coordinate
6982492.0932124200
Unique Key
1145036166
14-00449575
Service Request Number: 14-00449575 • Address: FORDHAM RD & CARDINAL DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00449575
Address
FORDHAM RD & CARDINAL DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-03T09:20:17.000
Status
Closed
Created Date
2014-11-02T09:20:17.000
Update Date
2014-11-02T09:22:37.000
Closed Date
2014-11-02T09:22:35.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496361.4405560500
Y Coordinate
6944055.1154879400
Unique Key
1138369305
15-00206583
Service Request Number: 15-00206583 • Address: 2835 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206583
Address
2835 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T13:07:17.000
Status
Closed
Created Date
2015-05-19T13:07:17.000
Update Date
2015-05-19T13:12:02.000
Closed Date
2015-05-19T13:12:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497718.2994188600
Y Coordinate
6946985.7178779300
Lat Long Location
2835 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1155972594
14-00449733
Service Request Number: 14-00449733 • Address: LLOYD CIR & LLOYD CT, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
14-00449733
Address
LLOYD CIR & LLOYD CT, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-09T15:55:20.000
Status
Closed
Created Date
2014-11-02T15:55:20.000
Update Date
2014-11-06T15:45:56.000
Closed Date
2014-11-06T15:45:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489579.4326271400
Y Coordinate
7054013.0989073200
Unique Key
1138378855
15-00252251
Service Request Number: 15-00252251 • Address: 2419 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00252251
Address
2419 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-12T16:01:13.000
Status
Closed
Created Date
2015-06-09T16:01:13.000
Update Date
2015-06-10T13:19:37.000
Closed Date
2015-06-10T13:19:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479598.2091196600
Y Coordinate
6949762.2063461200
Lat Long Location
2419 S TYLER ST, DALLAS, TX, 75224
Unique Key
1158763602
15-00011881
Service Request Number: 15-00011881 • Address: PRESTON RD & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
15-00011881
Address
PRESTON RD & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-02T10:08:33.000
Status
Closed
Created Date
2015-01-12T10:08:33.000
Update Date
2015-01-26T13:01:09.000
Closed Date
2015-01-26T13:01:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489027.0647284700
Y Coordinate
7012668.0858917900
Unique Key
1143446308
15-00244949
Service Request Number: 15-00244949 • Address: 700 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00244949
Address
700 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T08:00:41.000
Status
Closed
Created Date
2015-06-06T08:00:41.000
Update Date
2015-06-22T12:11:37.000
Closed Date
2015-06-22T12:11:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491141.4055175800
Y Coordinate
6972886.9735788800
Lat Long Location
700 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1158357783
15-00011811
Service Request Number: 15-00011811 • Address: PRESTON RD & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
15-00011811
Address
PRESTON RD & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-02T09:49:05.000
Status
Closed
Created Date
2015-01-12T09:49:05.000
Update Date
2015-01-12T10:08:52.000
Closed Date
2015-01-12T10:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489027.0655853000
Y Coordinate
7012668.0853137200
Unique Key
1143442660
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