311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00137083
Service Request Number: 15-00137083 • Address: 7237 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00137083
Address
7237 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-04-30T14:08:30.000
Status
Closed
Created Date
2015-04-10T14:08:30.000
Update Date
2015-04-16T08:29:33.000
Closed Date
2015-04-16T08:27:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2510392.8336823500
Y Coordinate
6995905.0337227500
Lat Long Location
7237 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1151482585
15-00243688
Service Request Number: 15-00243688 • Address: 2639 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00243688
Address
2639 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-31T13:50:08.000
Status
Closed
Created Date
2015-06-05T13:50:08.000
Update Date
2015-06-05T15:49:29.000
Closed Date
2015-06-05T15:49:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472228.5103945400
Y Coordinate
6959564.5716676900
Lat Long Location
2639 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1158281369
14-00407701
Service Request Number: 14-00407701 • Address: DOWDY FERRY RD & TEAGARDEN RD, UNINCORPORATED, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00407701
Address
DOWDY FERRY RD & TEAGARDEN RD, UNINCORPORATED, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-06T12:04:12.000
Status
Closed
Created Date
2014-10-03T12:04:12.000
Update Date
2014-10-03T21:47:14.000
Closed Date
2014-10-03T21:47:12.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2530993.1436846700
Y Coordinate
6930993.1804684800
Unique Key
1135769127
14-00420834
Service Request Number: 14-00420834 • Address: VOSS RD & WINDTOP LN, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00420834
Address
VOSS RD & WINDTOP LN, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T09:39:13.000
Status
Closed
Created Date
2014-10-13T09:39:13.000
Update Date
2014-10-13T10:50:42.000
Closed Date
2014-10-13T10:50:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477753.0811603300
Y Coordinate
7048710.4289066800
Unique Key
1136579371
15-00152202
Service Request Number: 15-00152202 • Address: 1900 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00152202
Address
1900 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-11T11:29:23.000
Status
Closed
Created Date
2015-04-20T11:29:23.000
Update Date
2015-04-20T11:32:35.000
Closed Date
2015-04-20T11:32:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469127.5334496000
Y Coordinate
6950722.2738663000
Lat Long Location
1900 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1152437570
15-00137036
Service Request Number: 15-00137036 • Address: 2926 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00137036
Address
2926 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-15T13:54:43.000
Status
Closed
Created Date
2015-04-10T13:54:43.000
Update Date
2015-04-28T11:33:58.000
Closed Date
2015-04-28T11:33:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527127.1822703800
Y Coordinate
6964996.6242161500
Lat Long Location
2926 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1151479775
14-00513665
Service Request Number: 14-00513665 • Address: 602 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513665
Address
602 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-13T15:34:17.000
Status
Closed
Created Date
2014-12-29T15:34:17.000
Update Date
2015-01-05T06:24:25.000
Closed Date
2015-01-05T06:24:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478360.1090616600
Y Coordinate
6956276.1512815700
Lat Long Location
602 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1142484517
15-00260027
Service Request Number: 15-00260027 • Address: 5221 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00260027
Address
5221 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:31:07.000
Status
Closed
Created Date
2015-06-12T16:31:07.000
Update Date
2015-06-12T16:32:51.000
Closed Date
2015-06-12T16:32:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465995.3598028500
Y Coordinate
6935353.3310879500
Lat Long Location
5221 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159259596
15-00112167
Service Request Number: 15-00112167 • Address: 3702 W BEVERLY DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00112167
Address
3702 W BEVERLY DR, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T09:47:06.000
Status
Closed
Created Date
2015-03-29T09:47:06.000
Update Date
2015-03-30T07:50:27.000
Closed Date
2015-03-30T07:50:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483460.8812916200
Y Coordinate
6989144.3792772200
Lat Long Location
3702 W BEVERLY DR, DALLAS, TX, 75209
Unique Key
1149972980
15-00205475
Service Request Number: 15-00205475 • Address: 918 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00205475
Address
918 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-03T07:39:47.000
Status
Closed
Created Date
2015-05-19T07:39:47.000
Update Date
2015-05-20T15:16:55.000
Closed Date
2015-05-20T15:16:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491629.3028337500
Y Coordinate
6955869.3335042200
Lat Long Location
918 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1155904719
15-00152169
Service Request Number: 15-00152169 • Address: 3910 HOLLAND AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00152169
Address
3910 HOLLAND AVE, DALLAS, TX 75219
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-04T11:21:48.000
Status
Closed
Created Date
2015-04-20T11:21:48.000
Update Date
2015-05-13T13:38:04.000
Closed Date
2015-04-27T08:28:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2489164.4631088700
Y Coordinate
6983539.6931443400
Lat Long Location
3910 HOLLAND AVE, DALLAS, TX, 75219
Unique Key
1152435338
15-00178037
Service Request Number: 15-00178037 • Address: 3410 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00178037
Address
3410 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-05T13:31:29.000
Status
Closed
Created Date
2015-05-04T13:31:29.000
Update Date
2015-05-04T15:06:54.000
Closed Date
2015-05-04T15:04:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2467801.9421138600
Y Coordinate
6959454.7332284400
Lat Long Location
3410 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1154051869
15-00190803
Service Request Number: 15-00190803 • Address: 156 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00190803
Address
156 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-16T13:00:36.000
Status
Closed
Created Date
2015-05-11T13:00:36.000
Update Date
2015-06-12T14:01:59.000
Closed Date
2015-06-12T14:01:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483770.0428750400
Y Coordinate
6937162.5772662200
Lat Long Location
156 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1154967093
14-00420992
Service Request Number: 14-00420992 • Address: GILBERT AVE & TURTLE CREEK BLVD, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00420992
Address
GILBERT AVE & TURTLE CREEK BLVD, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-23T10:21:13.000
Status
Closed
Created Date
2014-10-13T10:21:13.000
Update Date
2014-10-17T11:54:51.000
Closed Date
2014-10-17T11:54:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490297.7480257100
Y Coordinate
6982661.1939684000
Unique Key
1136588591
14-00421107
Service Request Number: 14-00421107 • Address: PRICHARD LN & CORDELL DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00421107
Address
PRICHARD LN & CORDELL DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-18T10:43:12.000
Status
Closed
Created Date
2014-10-13T10:43:12.000
Update Date
2014-10-23T15:29:55.000
Closed Date
2014-10-23T15:29:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525953.5926407300
Y Coordinate
6961463.7547999600
Unique Key
1136593675
15-00177942
Service Request Number: 15-00177942 • Address: 3700 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00177942
Address
3700 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-11T13:00:51.000
Status
Closed
Created Date
2015-05-04T13:00:51.000
Update Date
2015-05-04T13:11:00.000
Closed Date
2015-05-04T13:10:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466645.5474831500
Y Coordinate
6959458.0445611900
Lat Long Location
3700 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1154045645
14-00497694
Service Request Number: 14-00497694 • Address: 623 S R L THORNTON FWY, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00497694
Address
623 S R L THORNTON FWY, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-21T15:00:40.000
Status
Closed
Created Date
2014-12-12T15:00:40.000
Update Date
2014-12-24T10:50:20.000
Closed Date
2014-12-24T10:50:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487262.7596170800
Y Coordinate
6958341.6787156000
Lat Long Location
623 S R L THORNTON FWY, DALLAS, TX, 75203
Unique Key
1141457261
15-00152129
Service Request Number: 15-00152129 • Address: 1511 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00152129
Address
1511 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T11:12:32.000
Status
Closed
Created Date
2015-04-20T11:12:32.000
Update Date
2015-04-21T14:31:53.000
Closed Date
2015-04-21T14:31:52.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535378.7992052300
Y Coordinate
6937347.9677970400
Lat Long Location
1511 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1152432905
15-00137032
Service Request Number: 15-00137032 • Address: 1100 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137032
Address
1100 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-24T13:53:33.000
Status
Closed
Created Date
2015-04-10T13:53:33.000
Update Date
2015-04-24T05:58:17.000
Closed Date
2015-04-24T05:58:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488544.8971735400
Y Coordinate
6936797.7722537700
Lat Long Location
1100 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1151479558
14-00411777
Service Request Number: 14-00411777 • Address: MIXON DR & PARK LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00411777
Address
MIXON DR & PARK LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-10T15:33:44.000
Status
Closed
Created Date
2014-10-06T15:33:44.000
Update Date
2014-10-29T11:39:07.000
Closed Date
2014-10-29T11:39:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474280.7885336600
Y Coordinate
7005184.9508659700
Unique Key
1136010291
15-00136781
Service Request Number: 15-00136781 • Address: 2827 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00136781
Address
2827 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-15T12:51:48.000
Status
Closed
Created Date
2015-04-10T12:51:48.000
Update Date
2015-04-10T17:56:55.000
Closed Date
2015-04-10T17:56:54.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527033.3347166200
Y Coordinate
6964296.7326885700
Lat Long Location
2827 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1151465453
15-00251498
Service Request Number: 15-00251498 • Address: 615 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00251498
Address
615 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-23T13:38:12.000
Status
Closed
Created Date
2015-06-09T13:38:12.000
Update Date
2015-06-09T13:59:04.000
Closed Date
2015-06-09T13:59:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473614.5592607800
Y Coordinate
6959676.5620372000
Lat Long Location
615 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1158724286
15-00259993
Service Request Number: 15-00259993 • Address: 4704 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00259993
Address
4704 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:25:49.000
Status
Closed
Created Date
2015-06-12T16:25:49.000
Update Date
2015-06-30T16:28:22.000
Closed Date
2015-06-30T16:28:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466098.5032270100
Y Coordinate
6936755.5644490300
Lat Long Location
4704 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159258120
14-00433250
Service Request Number: 14-00433250 • Address: VETERANS DR & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00433250
Address
VETERANS DR & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-04T15:48:36.000
Status
Closed
Created Date
2014-10-21T15:48:36.000
Update Date
2014-10-23T13:01:32.000
Closed Date
2014-10-23T13:01:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495600.8341605900
Y Coordinate
6940919.6106084300
Unique Key
1137346575
14-00407712
Service Request Number: 14-00407712 • Address: PRESIDIO AVE & FRIO DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00407712
Address
PRESIDIO AVE & FRIO DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-07T12:06:03.000
Status
Closed
Created Date
2014-10-03T12:06:03.000
Update Date
2014-10-29T10:58:19.000
Closed Date
2014-10-29T10:58:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489831.5491843600
Y Coordinate
6942970.9316551200
Unique Key
1135769640
14-00472871
Service Request Number: 14-00472871 • Address: 400 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00472871
Address
400 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-08T07:01:29.000
Status
Closed
Created Date
2014-11-20T07:01:29.000
Update Date
2014-11-20T16:20:45.000
Closed Date
2014-11-20T16:20:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476837.8928815200
Y Coordinate
6956788.6710108700
Lat Long Location
400 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1139846115
14-00513760
Service Request Number: 14-00513760 • Address: 2700 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00513760
Address
2700 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-06T16:14:33.000
Status
Closed
Created Date
2014-12-29T16:14:33.000
Update Date
2014-12-29T16:16:29.000
Closed Date
2014-12-29T16:16:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537783.6389001900
Y Coordinate
6963968.9173429500
Lat Long Location
2700 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1142490480
14-00513592
Service Request Number: 14-00513592 • Address: 2616 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00513592
Address
2616 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T15:07:46.000
Status
Closed
Created Date
2014-12-29T15:07:46.000
Update Date
2014-12-30T16:19:42.000
Closed Date
2014-12-30T16:19:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494372.3067176800
Y Coordinate
6981789.3949607800
Lat Long Location
2616 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1142480081
15-00260011
Service Request Number: 15-00260011 • Address: 4704 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00260011
Address
4704 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:28:02.000
Status
Closed
Created Date
2015-06-12T16:28:02.000
Update Date
2015-06-30T16:29:12.000
Closed Date
2015-06-30T16:29:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466098.5026406200
Y Coordinate
6936755.5641275000
Lat Long Location
4704 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159258815
15-00212514
Service Request Number: 15-00212514 • Address: 11400 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00212514
Address
11400 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-29T15:09:58.000
Status
Closed
Created Date
2015-05-21T15:09:58.000
Update Date
2015-05-22T15:55:00.000
Closed Date
2015-05-22T15:54:59.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526347.1846945900
Y Coordinate
7002108.7279072700
Lat Long Location
11400 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1156317083
15-00230539
Service Request Number: 15-00230539 • Address: 6007 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00230539
Address
6007 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-04T08:02:20.000
Status
Closed
Created Date
2015-06-01T08:02:20.000
Update Date
2015-06-02T11:21:43.000
Closed Date
2015-06-02T11:21:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507966.3699724700
Y Coordinate
6977349.8489399200
Lat Long Location
6007 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1157494449
14-00407790
Service Request Number: 14-00407790 • Address: SAN FERNANDO WAY & OCALLA AVE, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00407790
Address
SAN FERNANDO WAY & OCALLA AVE, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-08T12:31:50.000
Status
Closed
Created Date
2014-10-03T12:31:50.000
Update Date
2014-10-06T09:07:22.000
Closed Date
2014-10-06T09:07:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518814.6539166700
Y Coordinate
6988030.5194424000
Unique Key
1135774070
15-00047795
Service Request Number: 15-00047795 • Address: 703 N GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00047795
Address
703 N GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-24T19:19:13.000
Status
Closed
Created Date
2015-02-09T19:19:13.000
Update Date
2015-02-10T16:26:43.000
Closed Date
2015-02-10T16:26:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2504375.5722333600
Y Coordinate
6981710.0908721000
Lat Long Location
703 N GLASGOW DR, DALLAS, TX, 75214
Unique Key
1145729497
15-00137005
Service Request Number: 15-00137005 • Address: 2836 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137005
Address
2836 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-24T13:47:44.000
Status
Closed
Created Date
2015-04-10T13:47:44.000
Update Date
2015-04-14T06:23:53.000
Closed Date
2015-04-14T06:23:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497720.8955495700
Y Coordinate
6946940.7720405900
Lat Long Location
2836 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151478297
15-00243685
Service Request Number: 15-00243685 • Address: 3008 MODELLA AVE, DALLAS, TX • City Council District: 13
Service Request Number
15-00243685
Address
3008 MODELLA AVE, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-12T13:49:04.000
Status
Closed
Created Date
2015-06-05T13:49:04.000
Update Date
2015-06-09T18:18:43.000
Closed Date
2015-06-09T18:18:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466774.6019537500
Y Coordinate
7016669.2734685900
Lat Long Location
3008 MODELLA AVE, DALLAS, TX
Unique Key
1158281215
14-00407720
Service Request Number: 14-00407720 • Address: DOWDY FERRY RD & TEAGARDEN RD, UNINCORPORATED, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00407720
Address
DOWDY FERRY RD & TEAGARDEN RD, UNINCORPORATED, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-17T12:08:51.000
Status
Closed
Created Date
2014-10-03T12:08:51.000
Update Date
2014-10-10T09:04:41.000
Closed Date
2014-10-08T09:04:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2530993.1436846700
Y Coordinate
6930993.1804684800
Unique Key
1135770135
15-00152129
Service Request Number: 15-00152129 • Address: 1511 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00152129
Address
1511 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T11:12:32.000
Status
Closed
Created Date
2015-04-20T11:12:32.000
Update Date
2015-04-21T14:31:53.000
Closed Date
2015-04-21T14:31:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535378.7992052300
Y Coordinate
6937347.9677970400
Lat Long Location
1511 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1152432905
15-00190846
Service Request Number: 15-00190846 • Address: 10101 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00190846
Address
10101 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-14T13:20:25.000
Status
Closed
Created Date
2015-05-11T13:20:25.000
Update Date
2015-05-11T20:38:25.000
Closed Date
2015-05-11T20:38:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517252.8747414000
Y Coordinate
7002023.3290266200
Lat Long Location
10101 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1154969829
15-00259886
Service Request Number: 15-00259886 • Address: 6900 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00259886
Address
6900 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:00:47.000
Status
Closed
Created Date
2015-06-12T16:00:47.000
Update Date
2015-06-30T15:53:12.000
Closed Date
2015-06-30T15:53:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466533.1662788800
Y Coordinate
6928709.0150748500
Lat Long Location
6900 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159252342
15-00243653
Service Request Number: 15-00243653 • Address: 1203 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00243653
Address
1203 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-16T13:38:43.000
Status
Closed
Created Date
2015-06-05T13:38:43.000
Update Date
2015-06-10T08:54:24.000
Closed Date
2015-06-10T08:54:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488927.9207011200
Y Coordinate
6950498.7446605200
Lat Long Location
1203 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1158279391
15-00178090
Service Request Number: 15-00178090 • Address: 7860 EL PENSADOR DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
15-00178090
Address
7860 EL PENSADOR DR, DALLAS, TX 75248
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-11T13:45:02.000
Status
Closed
Created Date
2015-05-04T13:45:02.000
Update Date
2015-05-07T12:15:21.000
Closed Date
2015-05-04T21:47:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2498900.8111284800
Y Coordinate
7038449.2223246500
Lat Long Location
7860 EL PENSADOR DR, DALLAS, TX, 75248
Unique Key
1154054788
15-00251786
Service Request Number: 15-00251786 • Address: 429 S CESAR CHAVEZ BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00251786
Address
429 S CESAR CHAVEZ BLVD, DALLAS, TX 75201
City Council District
2
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T14:33:22.000
Status
Closed
Created Date
2015-06-09T14:33:22.000
Update Date
2015-06-15T09:13:21.000
Closed Date
2015-06-15T09:13:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2493904.1765090500
Y Coordinate
6971205.5411173200
Lat Long Location
429 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
Unique Key
1158738591
14-00433232
Service Request Number: 14-00433232 • Address: MERCER DR & CREEL CREEK DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00433232
Address
MERCER DR & CREEL CREEK DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-18T15:43:46.000
Status
Closed
Created Date
2014-10-21T15:43:46.000
Update Date
2015-02-17T13:13:14.000
Closed Date
2015-02-17T12:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2522446.6640036900
Y Coordinate
6985779.1270189500
Unique Key
1137345456
14-00407715
Service Request Number: 14-00407715 • Address: DUNHAVEN RD & MARSH LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00407715
Address
DUNHAVEN RD & MARSH LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-17T12:07:02.000
Status
Closed
Created Date
2014-10-03T12:07:02.000
Update Date
2014-10-22T06:52:01.000
Closed Date
2014-10-22T06:52:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473188.3383664100
Y Coordinate
7003930.3758529700
Unique Key
1135769820
15-00122754
Service Request Number: 15-00122754 • Address: 711 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00122754
Address
711 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-07T15:55:30.000
Status
Closed
Created Date
2015-04-02T15:55:30.000
Update Date
2015-04-16T09:12:44.000
Closed Date
2015-04-16T09:12:43.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2502804.1096257400
Y Coordinate
6980236.8908969500
Lat Long Location
711 N BEACON ST, DALLAS, TX, 75214
Unique Key
1150593433
15-00112216
Service Request Number: 15-00112216 • Address: 8700 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00112216
Address
8700 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-01T11:09:50.000
Status
Closed
Created Date
2015-03-29T11:09:50.000
Update Date
2015-03-29T21:49:31.000
Closed Date
2015-03-29T21:49:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2467869.0074252900
Y Coordinate
6989290.3899853800
Lat Long Location
8700 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1149975657
15-00260054
Service Request Number: 15-00260054 • Address: 2328 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00260054
Address
2328 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-23T16:36:59.000
Status
Closed
Created Date
2015-06-12T16:36:59.000
Update Date
2015-06-17T16:49:24.000
Closed Date
2015-06-17T16:49:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496126.4626555800
Y Coordinate
6982031.3529721300
Lat Long Location
2328 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1159261116
14-00433741
Service Request Number: 14-00433741 • Address: W LEDBETTER DR & MESA GLEN LN, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
14-00433741
Address
W LEDBETTER DR & MESA GLEN LN, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-23T06:55:52.000
Status
Closed
Created Date
2014-10-22T06:55:52.000
Update Date
2014-10-22T12:25:19.000
Closed Date
2014-10-22T12:20:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2472145.4518372400
Y Coordinate
6938329.5616484300
Unique Key
1137380734
15-00047856
Service Request Number: 15-00047856 • Address: 1327 GAYLORD DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047856
Address
1327 GAYLORD DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:13:03.000
Status
Closed
Created Date
2015-02-09T21:13:03.000
Update Date
2015-02-10T08:29:35.000
Closed Date
2015-02-10T08:29:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2523711.2087858900
Y Coordinate
6955186.3994971200
Lat Long Location
1327 GAYLORD DR, DALLAS, TX
Unique Key
1145735028
15-00230546
Service Request Number: 15-00230546 • Address: 2304 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00230546
Address
2304 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-28T08:04:31.000
Status
Closed
Created Date
2015-06-01T08:04:31.000
Update Date
2015-06-04T07:07:58.000
Closed Date
2015-06-04T07:07:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476129.0669913700
Y Coordinate
6987304.1445541100
Lat Long Location
2304 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1157494856