311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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15-00008742
Service Request Number: 15-00008742 • Address: 5503 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00008742
Address
5503 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-30T15:58:37.000
Status
Closed
Created Date
2015-01-08T15:58:37.000
Update Date
2015-01-09T13:44:38.000
Closed Date
2015-01-09T13:44:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2506921.7200195600
Y Coordinate
6975386.8447663600
Lat Long Location
5503 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1143240514
15-00179583
Service Request Number: 15-00179583 • Address: 903 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00179583
Address
903 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-26T08:47:35.000
Status
Closed
Created Date
2015-05-05T08:47:35.000
Update Date
2015-12-02T10:52:51.000
Closed Date
2015-12-02T10:52:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479601.0063659700
Y Coordinate
6954517.3633912600
Lat Long Location
903 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1154221544
15-00260889
Service Request Number: 15-00260889 • Address: 401 S ST PAUL ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00260889
Address
401 S ST PAUL ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-25T18:15:57.000
Status
Closed
Created Date
2015-06-13T18:15:57.000
Update Date
2015-06-18T09:42:17.000
Closed Date
2015-06-18T09:42:17.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492495.5960488600
Y Coordinate
6970534.2713157400
Lat Long Location
401 S ST PAUL ST, DALLAS, TX, 75201
Unique Key
1159320162
15-00113494
Service Request Number: 15-00113494 • Address: 411 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00113494
Address
411 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T11:51:00.000
Status
Closed
Created Date
2015-03-30T11:51:00.000
Update Date
2015-04-01T10:59:27.000
Closed Date
2015-04-01T10:59:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485835.3103950300
Y Coordinate
6950444.7521857800
Lat Long Location
411 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1150058182
15-00260948
Service Request Number: 15-00260948 • Address: 1441 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 2
Service Request Number
15-00260948
Address
1441 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T20:31:48.000
Status
Closed
Created Date
2015-06-13T20:31:48.000
Update Date
2015-07-01T10:53:24.000
Closed Date
2015-07-01T10:53:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471244.3769907800
Y Coordinate
6986038.2693099200
Lat Long Location
1441 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1159325269
15-00035683
Service Request Number: 15-00035683 • Address: 3299 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00035683
Address
3299 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-22T12:26:40.000
Status
Closed
Created Date
2015-01-30T12:26:40.000
Update Date
2015-02-03T15:18:15.000
Closed Date
2015-02-03T15:18:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479010.2041553200
Y Coordinate
6943041.1472853600
Lat Long Location
3299 S POLK ST, DALLAS, TX, 75224
Unique Key
1144960378
15-00273157
Service Request Number: 15-00273157 • Address: 2507 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00273157
Address
2507 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T18:19:43.000
Status
Closed
Created Date
2015-06-19T18:19:43.000
Update Date
2015-06-19T18:30:24.000
Closed Date
2015-06-19T18:30:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472443.1050288000
Y Coordinate
6992396.8777815200
Lat Long Location
2507 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1160116102
15-00123735
Service Request Number: 15-00123735 • Address: 409 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00123735
Address
409 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T09:29:28.000
Status
Closed
Created Date
2015-04-03T09:29:28.000
Update Date
2015-05-08T13:08:50.000
Closed Date
2015-05-08T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475668.8362217800
Y Coordinate
6956920.6264805700
Lat Long Location
409 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1150652366
15-00252310
Service Request Number: 15-00252310 • Address: 1122 N CANTERBURY CT, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00252310
Address
1122 N CANTERBURY CT, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T16:14:58.000
Status
Closed
Created Date
2015-06-09T16:14:58.000
Update Date
2015-06-10T13:29:50.000
Closed Date
2015-06-10T13:29:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2478393.5078242100
Y Coordinate
6964326.3827182600
Lat Long Location
1122 N CANTERBURY CT, DALLAS, TX, 75208
Unique Key
1158766825
15-00113595
Service Request Number: 15-00113595 • Address: 519 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113595
Address
519 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-02T12:29:57.000
Status
Closed
Created Date
2015-03-30T12:29:57.000
Update Date
2015-03-30T16:24:27.000
Closed Date
2015-03-30T16:24:26.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475295.7698849300
Y Coordinate
6956527.4454813700
Lat Long Location
519 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1150065244
15-00179304
Service Request Number: 15-00179304 • Address: 834 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00179304
Address
834 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-10T07:28:02.000
Status
Closed
Created Date
2015-05-05T07:28:02.000
Update Date
2015-05-06T14:48:04.000
Closed Date
2015-05-06T14:45:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486272.4148088400
Y Coordinate
6962787.7359758600
Lat Long Location
834 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1154204290
15-00087347
Service Request Number: 15-00087347 • Address: 900 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00087347
Address
900 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-18T07:58:27.000
Status
Closed
Created Date
2015-03-13T07:58:27.000
Update Date
2015-03-13T09:47:15.000
Closed Date
2015-03-13T09:20:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2500243.2914326000
Y Coordinate
6978434.7510946500
Lat Long Location
900 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1148402862
15-00138227
Service Request Number: 15-00138227 • Address: 4631 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00138227
Address
4631 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T12:40:30.000
Status
Closed
Created Date
2015-04-11T12:40:30.000
Update Date
2015-04-11T23:41:42.000
Closed Date
2015-04-11T23:40:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493328.2574103900
Y Coordinate
6939065.1557754600
Lat Long Location
4631 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151553510
14-00515528
Service Request Number: 14-00515528 • Address: WEBB CHAPEL RD & PARK LN, DALLAS, 75220, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00515528
Address
WEBB CHAPEL RD & PARK LN, DALLAS, 75220, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-09T17:29:52.000
Status
Closed
Created Date
2014-12-30T17:29:52.000
Update Date
2015-01-02T07:45:20.000
Closed Date
2015-01-02T07:45:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470493.4920858900
Y Coordinate
7005216.8789516300
Unique Key
1142597859
14-00465078
Service Request Number: 14-00465078 • Address: EAST GRAND AVE & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00465078
Address
EAST GRAND AVE & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T15:40:15.000
Status
Closed
Created Date
2014-11-13T15:40:15.000
Update Date
2014-11-13T15:51:38.000
Closed Date
2014-11-13T15:51:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506236.9208303200
Y Coordinate
6975320.2192040900
Unique Key
1139354096
15-00123819
Service Request Number: 15-00123819 • Address: 519 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00123819
Address
519 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-08T09:45:56.000
Status
Duplicate (closed)
Created Date
2015-04-03T09:45:56.000
Update Date
2015-04-17T11:14:37.000
Closed Date
2015-04-17T11:14:37.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475295.7698849300
Y Coordinate
6956527.4454813700
Lat Long Location
519 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1150656560
14-00438589
Service Request Number: 14-00438589 • Address: FAIR OAKS XING & WHITEHURST DR, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00438589
Address
FAIR OAKS XING & WHITEHURST DR, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-07T14:08:27.000
Status
Closed
Created Date
2014-10-24T14:08:27.000
Update Date
2014-10-27T13:53:33.000
Closed Date
2014-10-27T13:53:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513177.6917137600
Y Coordinate
7015036.1496569400
Unique Key
1137683388
15-00273148
Service Request Number: 15-00273148 • Address: 620 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00273148
Address
620 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T18:13:27.000
Status
Closed
Created Date
2015-06-19T18:13:27.000
Update Date
2015-06-24T15:59:17.000
Closed Date
2015-06-24T15:59:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481244.4374467400
Y Coordinate
6959967.5305939800
Lat Long Location
620 W NEELY ST, DALLAS, TX, 75208
Unique Key
1160115552
15-00138245
Service Request Number: 15-00138245 • Address: 1700 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00138245
Address
1700 N GARRETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T12:55:22.000
Status
Closed
Created Date
2015-04-11T12:55:22.000
Update Date
2015-04-15T07:56:43.000
Closed Date
2015-04-11T07:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498701.5708681400
Y Coordinate
6981227.3500356100
Lat Long Location
1700 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1151554396
15-00273249
Service Request Number: 15-00273249 • Address: 2402 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00273249
Address
2402 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-20T20:34:06.000
Status
Closed
Created Date
2015-06-19T20:34:06.000
Update Date
2015-06-20T14:21:53.000
Closed Date
2015-06-20T12:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479637.0097450900
Y Coordinate
6949819.2544604800
Lat Long Location
2402 S TYLER ST, DALLAS, TX, 75224
Unique Key
1160121854
14-00438642
Service Request Number: 14-00438642 • Address: COMANCHE ST & GALLATIN ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00438642
Address
COMANCHE ST & GALLATIN ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-29T14:38:14.000
Status
Closed
Created Date
2014-10-24T14:38:14.000
Update Date
2014-10-29T11:31:08.000
Closed Date
2014-10-29T11:31:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493188.2894450400
Y Coordinate
6954596.3977614700
Unique Key
1137686577
15-00273214
Service Request Number: 15-00273214 • Address: 2711 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273214
Address
2711 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T19:33:07.000
Status
Closed
Created Date
2015-06-19T19:33:07.000
Update Date
2015-06-23T09:42:45.000
Closed Date
2015-06-23T09:42:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498636.3553928200
Y Coordinate
6939205.3825257200
Lat Long Location
2711 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1160119645
14-00515635
Service Request Number: 14-00515635 • Address: REEDER RD & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00515635
Address
REEDER RD & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T21:06:51.000
Status
Closed
Created Date
2014-12-30T21:06:51.000
Update Date
2014-12-31T08:15:54.000
Closed Date
2014-12-31T08:15:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2460799.6406192000
Y Coordinate
7012715.3875591400
Unique Key
1142606634
14-00425097
Service Request Number: 14-00425097 • Address: HILLSIDE DR & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00425097
Address
HILLSIDE DR & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-29T12:59:38.000
Status
Closed
Created Date
2014-10-15T12:59:38.000
Update Date
2014-10-20T12:51:45.000
Closed Date
2014-10-20T12:51:44.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2506065.2563766900
Y Coordinate
6991785.2384587300
Unique Key
1136843136
15-00273059
Service Request Number: 15-00273059 • Address: 2400 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00273059
Address
2400 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T16:58:04.000
Status
Closed
Created Date
2015-06-19T16:58:04.000
Update Date
2015-06-19T21:53:10.000
Closed Date
2015-06-19T21:53:09.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473593.5014861200
Y Coordinate
6958819.2827573600
Lat Long Location
2400 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1160104882
15-00022987
Service Request Number: 15-00022987 • Address: 414 N BOND AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00022987
Address
414 N BOND AVE, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-29T09:34:37.000
Status
Closed
Created Date
2015-01-21T09:34:37.000
Update Date
2015-01-26T08:02:46.000
Closed Date
2015-01-26T08:02:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457687.0058470000
Y Coordinate
6958857.3996840100
Lat Long Location
414 N BOND AVE, DALLAS, TX, 75211
Unique Key
1144159447
14-00515611
Service Request Number: 14-00515611 • Address: HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00515611
Address
HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T19:35:48.000
Status
Closed
Created Date
2014-12-30T19:35:48.000
Update Date
2014-12-31T08:17:02.000
Closed Date
2014-12-31T08:17:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493995.3637468000
Y Coordinate
7012728.1843018600
Unique Key
1142605012
14-00425120
Service Request Number: 14-00425120 • Address: JUNCTION ST & HATCHER ST, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00425120
Address
JUNCTION ST & HATCHER ST, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-19T13:04:31.000
Status
Closed
Created Date
2014-10-15T13:04:31.000
Update Date
2014-10-30T15:55:40.000
Closed Date
2014-10-30T15:55:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509766.8522666600
Y Coordinate
6967163.3544536400
Unique Key
1136843994
15-00273133
Service Request Number: 15-00273133 • Address: 992 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00273133
Address
992 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-13T18:04:19.000
Status
Closed
Created Date
2015-06-19T18:04:19.000
Update Date
2015-06-29T15:13:05.000
Closed Date
2015-06-29T15:13:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480106.0508684300
Y Coordinate
6954820.2871378200
Lat Long Location
992 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1160114649
14-00515601
Service Request Number: 14-00515601 • Address: HARVEST HILL RD & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00515601
Address
HARVEST HILL RD & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T19:24:22.000
Status
Closed
Created Date
2014-12-30T19:24:22.000
Update Date
2014-12-31T08:20:40.000
Closed Date
2014-12-31T08:20:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489028.2108087400
Y Coordinate
7022771.4405188800
Unique Key
1142603122
14-00411484
Service Request Number: 14-00411484 • Address: TALISMAN DR & CHANNEL DR, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00411484
Address
TALISMAN DR & CHANNEL DR, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-10T14:17:02.000
Status
Closed
Created Date
2014-10-06T14:17:02.000
Update Date
2014-10-20T09:34:53.000
Closed Date
2014-10-20T09:34:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467125.1031609600
Y Coordinate
7015314.9594770000
Unique Key
1135994621
14-00425085
Service Request Number: 14-00425085 • Address: ROYAL PL & ROYAL LN, DALLAS, 75230, DALLAS, TX 75230 • City Council District: 11
Service Request Number
14-00425085
Address
ROYAL PL & ROYAL LN, DALLAS, 75230, DALLAS, TX 75230
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-29T12:54:38.000
Status
Closed
Created Date
2014-10-15T12:54:38.000
Update Date
2014-10-17T09:02:13.000
Closed Date
2014-10-17T08:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497872.4545373000
Y Coordinate
7013425.7365427600
Unique Key
1136842406
15-00073181
Service Request Number: 15-00073181 • Address: 1447 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00073181
Address
1447 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-12T11:06:13.000
Status
Closed
Created Date
2015-03-03T11:06:13.000
Update Date
2015-03-05T09:44:43.000
Closed Date
2015-03-05T09:44:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486756.7021982000
Y Coordinate
6952846.6333225200
Lat Long Location
1447 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1147341602
15-00273201
Service Request Number: 15-00273201 • Address: 100 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00273201
Address
100 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T19:08:52.000
Status
Closed
Created Date
2015-06-19T19:08:52.000
Update Date
2015-07-10T09:51:18.000
Closed Date
2015-07-10T09:51:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463385.3866446700
Y Coordinate
6957832.6847704700
Lat Long Location
100 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1160118694
15-00273226
Service Request Number: 15-00273226 • Address: 8200 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00273226
Address
8200 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-20T19:56:20.000
Status
Closed
Created Date
2015-06-19T19:56:20.000
Update Date
2015-06-20T12:35:20.000
Closed Date
2015-06-20T10:24:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497426.9025882100
Y Coordinate
6923204.4478240500
Lat Long Location
8200 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1160120429
15-00036755
Service Request Number: 15-00036755 • Address: CORONADO WAY & CORONADO WAY, DALLAS, 75214, DALLAS, TX • City Council District: 2
Service Request Number
15-00036755
Address
CORONADO WAY & CORONADO WAY, DALLAS, 75214, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-11T14:48:31.000
Status
Closed
Created Date
2015-01-31T14:48:31.000
Update Date
2015-02-04T11:50:04.000
Closed Date
2015-02-04T11:50:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512081.0485938500
Y Coordinate
6981569.0218584500
Unique Key
1145029213
15-00024681
Service Request Number: 15-00024681 • Address: MARSH LN & ROSEMEADE PKWY, DALLAS, 75007, DALLAS, TX • City Council District: 12
Service Request Number
15-00024681
Address
MARSH LN & ROSEMEADE PKWY, DALLAS, 75007, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-01T10:34:44.000
Status
Closed
Created Date
2015-01-22T10:34:44.000
Update Date
2015-01-26T11:39:08.000
Closed Date
2015-01-26T11:39:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2471986.2731962700
Y Coordinate
7054931.3529696800
Unique Key
1144267123
14-00438668
Service Request Number: 14-00438668 • Address: EASTER AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00438668
Address
EASTER AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-02T14:48:39.000
Status
Closed
Created Date
2014-10-24T14:48:39.000
Update Date
2014-11-05T10:14:42.000
Closed Date
2014-11-05T10:14:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494852.9823300200
Y Coordinate
6941106.8005219200
Unique Key
1137688013
15-00273156
Service Request Number: 15-00273156 • Address: 3035 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273156
Address
3035 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-30T18:19:24.000
Status
Closed
Created Date
2015-06-19T18:19:24.000
Update Date
2015-06-20T07:43:34.000
Closed Date
2015-06-20T07:43:31.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2501085.0492901200
Y Coordinate
6940643.2692165000
Lat Long Location
3035 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1160116011
14-00515662
Service Request Number: 14-00515662 • Address: 4552 VIA JAMES JACOB, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00515662
Address
4552 VIA JAMES JACOB, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-07T22:33:45.000
Status
Closed
Created Date
2014-12-30T22:33:45.000
Update Date
2015-01-02T06:12:08.000
Closed Date
2015-01-02T06:12:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2461564.8786938700
Y Coordinate
6955133.5574285900
Lat Long Location
4552 VIA, DALLAS, TX, 75211
Unique Key
1142608474
15-00113526
Service Request Number: 15-00113526 • Address: 2403 N FITZHUGH AVE, DALLAS, TX 75204-3443 • City Council District: 2
Service Request Number
15-00113526
Address
2403 N FITZHUGH AVE, DALLAS, TX 75204-3443
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-04T12:07:45.000
Status
Closed
Created Date
2015-03-30T12:07:45.000
Update Date
2015-04-09T11:11:01.000
Closed Date
2015-04-09T11:11:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496209.9440497000
Y Coordinate
6982391.8230978900
Lat Long Location
2403 N FITZHUGH AVE, DALLAS, TX, 75204-3443
Unique Key
1150060859
14-00438712
Service Request Number: 14-00438712 • Address: BLACKJACK OAKS DR & EASTERN OAKS DR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00438712
Address
BLACKJACK OAKS DR & EASTERN OAKS DR, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-09T15:04:20.000
Status
Closed
Created Date
2014-10-24T15:04:20.000
Update Date
2014-10-31T14:58:36.000
Closed Date
2014-10-31T14:58:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537965.8936598200
Y Coordinate
6962062.0831098700
Unique Key
1137690578
14-00465055
Service Request Number: 14-00465055 • Address: S HAMPTON RD & BURLINGTON BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00465055
Address
S HAMPTON RD & BURLINGTON BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-20T15:29:29.000
Status
Closed
Created Date
2014-11-13T15:29:29.000
Update Date
2014-11-13T15:31:41.000
Closed Date
2014-11-13T15:31:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473756.6809849400
Y Coordinate
6955073.4838738400
Unique Key
1139352443
15-00087496
Service Request Number: 15-00087496 • Address: 1154 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087496
Address
1154 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-05-15T08:55:16.000
Status
Closed
Created Date
2015-03-13T08:55:16.000
Update Date
2015-03-18T08:48:15.000
Closed Date
2015-03-18T08:48:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478336.8900550400
Y Coordinate
6962903.8818547500
Lat Long Location
1154 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1148412194
15-00113640
Service Request Number: 15-00113640 • Address: 310 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113640
Address
310 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Burned Out Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-09-02T12:43:38.000
Status
Closed
Created Date
2015-03-30T12:43:38.000
Update Date
2015-03-30T12:45:39.000
Closed Date
2015-03-30T12:45:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Proactive
X Coordinate
2476838.1537928800
Y Coordinate
6958877.3336223600
Lat Long Location
310 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1150067742
15-00277727
Service Request Number: 15-00277727 • Address: 4802 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00277727
Address
4802 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T10:33:53.000
Status
Closed
Created Date
2015-06-23T10:33:53.000
Update Date
2015-08-03T11:28:04.000
Closed Date
2015-08-03T10:31:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507964.5308612200
Y Coordinate
6964446.3822939600
Lat Long Location
4802 2ND AVE, DALLAS, TX, 75210
Unique Key
1160416400
15-00036784
Service Request Number: 15-00036784 • Address: SENATE ST & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
15-00036784
Address
SENATE ST & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-09T15:11:12.000
Status
Closed
Created Date
2015-01-31T15:11:12.000
Update Date
2015-01-31T15:50:51.000
Closed Date
2015-01-31T15:50:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2523773.4803338200
Y Coordinate
6978546.6855262700
Unique Key
1145031026
15-00011643
Service Request Number: 15-00011643 • Address: FERGUSON RD & OATES DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
15-00011643
Address
FERGUSON RD & OATES DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T08:58:40.000
Status
Closed
Created Date
2015-01-12T08:58:40.000
Update Date
2015-01-12T09:02:39.000
Closed Date
2015-01-12T09:02:37.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527942.7387385200
Y Coordinate
6986683.0955388800
Unique Key
1143432889
15-00011701
Service Request Number: 15-00011701 • Address: N FITZHUGH AVE & COLE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00011701
Address
N FITZHUGH AVE & COLE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T09:18:37.000
Status
Closed
Created Date
2015-01-12T09:18:37.000
Update Date
2015-01-12T10:55:45.000
Closed Date
2015-01-12T10:55:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493055.6261470900
Y Coordinate
6984309.4988545200
Unique Key
1143436542
14-00438715
Service Request Number: 14-00438715 • Address: 3690 L B J SERV S, DALLAS, TX 75234 • City Council District: 6
Service Request Number
14-00438715
Address
3690 L B J SERV S, DALLAS, TX 75234
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-07T15:04:32.000
Status
Closed
Created Date
2014-10-24T15:04:32.000
Update Date
2014-10-27T11:14:45.000
Closed Date
2014-10-27T11:14:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472863.9096833600
Y Coordinate
7020599.2956006000
Lat Long Location
3690 L B, DALLAS, TX, 75234
Unique Key
1137690696