311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00501106
Service Request Number: 14-00501106 • Address: N STEMMONS FWY & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00501106
Address
N STEMMONS FWY & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-17T11:03:51.000
Status
Closed
Created Date
2014-12-16T11:03:51.000
Update Date
2014-12-16T11:15:51.000
Closed Date
2014-12-16T11:15:50.000
Priority
Urgent
Method Received Description
Web
X Coordinate
2469399.2299501300
Y Coordinate
6984758.0702951100
Unique Key
1141676475
15-00277638
Service Request Number: 15-00277638 • Address: 1826 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00277638
Address
1826 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T10:10:54.000
Status
Closed
Created Date
2015-06-23T10:10:54.000
Update Date
2015-06-26T08:37:19.000
Closed Date
2015-06-26T08:37:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491166.6886487100
Y Coordinate
6951038.7566003500
Lat Long Location
1826 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1160410557
14-00475605
Service Request Number: 14-00475605 • Address: URBAN AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00475605
Address
URBAN AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-24T15:51:00.000
Status
Closed
Created Date
2014-11-21T15:51:00.000
Update Date
2014-11-21T17:49:23.000
Closed Date
2014-11-21T17:49:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2523041.0277192200
Y Coordinate
6965397.9490467700
Unique Key
1140020914
14-00515377
Service Request Number: 14-00515377 • Address: E MCVEY AVE & ALABAMA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00515377
Address
E MCVEY AVE & ALABAMA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T16:13:36.000
Status
Closed
Created Date
2014-12-30T16:13:36.000
Update Date
2014-12-30T16:58:10.000
Closed Date
2014-12-30T16:53:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485373.7204236700
Y Coordinate
6945225.8261334600
Unique Key
1142588959
15-00231667
Service Request Number: 15-00231667 • Address: 300 N GILPIN AVE, DALLAS, TX • City Council District: 1
Service Request Number
15-00231667
Address
300 N GILPIN AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-25T13:43:06.000
Status
Closed
Created Date
2015-06-01T13:43:06.000
Update Date
2015-06-03T11:09:07.000
Closed Date
2015-06-03T11:07:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2466358.4464476700
Y Coordinate
6958634.7154192100
Lat Long Location
300 N GILPIN AVE, DALLAS, TX
Unique Key
1157567378
14-00475561
Service Request Number: 14-00475561 • Address: ALTOONA DR & W LEDBETTER DR, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
14-00475561
Address
ALTOONA DR & W LEDBETTER DR, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-16T15:34:18.000
Status
Closed
Created Date
2014-11-21T15:34:18.000
Update Date
2014-12-03T10:47:17.000
Closed Date
2014-12-03T10:47:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464566.8586821000
Y Coordinate
6938240.9114265400
Unique Key
1140018221
15-00231978
Service Request Number: 15-00231978 • Address: 300 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00231978
Address
300 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-11T15:03:58.000
Status
Closed
Created Date
2015-06-01T15:03:58.000
Update Date
2015-06-09T13:27:07.000
Closed Date
2015-06-09T13:27:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500200.7718050100
Y Coordinate
6975968.9193091300
Lat Long Location
300 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1157586695
15-00138184
Service Request Number: 15-00138184 • Address: 1700 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00138184
Address
1700 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Litter Cans Sanitation - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-27T11:36:01.000
Status
Closed
Created Date
2015-04-11T11:36:01.000
Update Date
2015-04-13T08:56:53.000
Closed Date
2015-04-13T08:56:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490609.5399941000
Y Coordinate
6972943.3535053500
Lat Long Location
1700 N AKARD ST, DALLAS, TX, 75201
Unique Key
1151550843
15-00260827
Service Request Number: 15-00260827 • Address: 1200 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00260827
Address
1200 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-22T15:30:16.000
Status
Closed
Created Date
2015-06-13T15:30:16.000
Update Date
2015-06-13T15:32:40.000
Closed Date
2015-06-13T15:32:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456832.4508559000
Y Coordinate
6961759.9374464900
Lat Long Location
1200 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1159315879
14-00464986
Service Request Number: 14-00464986 • Address: CANTON ST & S PEARL EXPY, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00464986
Address
CANTON ST & S PEARL EXPY, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T14:54:52.000
Status
Closed
Created Date
2014-11-13T14:54:52.000
Update Date
2014-11-13T15:40:11.000
Closed Date
2014-11-13T15:40:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493628.0517544100
Y Coordinate
6970898.3826938600
Unique Key
1139347671
15-00277567
Service Request Number: 15-00277567 • Address: 6100 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00277567
Address
6100 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-30T09:54:25.000
Status
Closed
Created Date
2015-06-23T09:54:25.000
Update Date
2015-06-23T10:02:24.000
Closed Date
2015-06-23T10:02:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502655.9778860700
Y Coordinate
6996894.3063601500
Lat Long Location
6100 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1160406163
15-00152945
Service Request Number: 15-00152945 • Address: 2901 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00152945
Address
2901 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-23T15:03:14.000
Status
Closed
Created Date
2015-04-20T15:03:14.000
Update Date
2015-04-24T17:48:52.000
Closed Date
2015-04-24T17:48:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470022.9550261400
Y Coordinate
6956523.2019676700
Lat Long Location
2901 W 12TH ST, DALLAS, TX, 75211
Unique Key
1152482777
14-00515318
Service Request Number: 14-00515318 • Address: W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
14-00515318
Address
W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T15:45:29.000
Status
Closed
Created Date
2014-12-30T15:45:29.000
Update Date
2014-12-30T16:25:39.000
Closed Date
2014-12-30T16:22:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470071.4626320700
Y Coordinate
6927741.5961656900
Unique Key
1142585177
14-00488509
Service Request Number: 14-00488509 • Address: GREEN ST & N EDGEFIELD AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00488509
Address
GREEN ST & N EDGEFIELD AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-12T13:38:29.000
Status
Closed
Created Date
2014-12-05T13:38:29.000
Update Date
2014-12-05T13:41:24.000
Closed Date
2014-12-05T13:41:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477946.5903252400
Y Coordinate
6961235.4042161800
Unique Key
1140878163
15-00244946
Service Request Number: 15-00244946 • Address: 700 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00244946
Address
700 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T07:55:00.000
Status
Closed
Created Date
2015-06-06T07:55:00.000
Update Date
2015-06-22T12:12:52.000
Closed Date
2015-06-22T12:12:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491141.4055175800
Y Coordinate
6972886.9735788800
Lat Long Location
700 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1158357496
14-00500832
Service Request Number: 14-00500832 • Address: 4215 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00500832
Address
4215 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-30T09:10:07.000
Status
Closed
Created Date
2014-12-16T09:10:07.000
Update Date
2014-12-17T08:54:25.000
Closed Date
2014-12-12T08:54:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504378.7563122000
Y Coordinate
6963536.7114930400
Lat Long Location
4215 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1141657564
15-00260897
Service Request Number: 15-00260897 • Address: 1112 S ST PAUL ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00260897
Address
1112 S ST PAUL ST, DALLAS, TX 75201
City Council District
2
Department
Equipment & Bldgs Svcs
Service Request Type
Litter - Equipment and Building Services - EBS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-13T18:26:22.000
Status
Closed
Created Date
2015-06-13T18:26:22.000
Update Date
2015-06-15T08:52:23.000
Closed Date
2015-06-15T08:52:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493560.7721273500
Y Coordinate
6969098.9678092400
Lat Long Location
1112 S ST PAUL ST, DALLAS, TX, 75201
Unique Key
1159320623
15-00213467
Service Request Number: 15-00213467 • Address: 3601 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00213467
Address
3601 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-27T08:33:42.000
Status
Closed
Created Date
2015-05-22T08:33:42.000
Update Date
2015-05-22T08:38:14.000
Closed Date
2015-05-22T08:38:10.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472028.6029020500
Y Coordinate
6999602.6872875100
Lat Long Location
3601 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1156380324
14-00438555
Service Request Number: 14-00438555 • Address: W ILLINOIS AVE & SALERNO DR, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00438555
Address
W ILLINOIS AVE & SALERNO DR, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
FIRE - Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-04T13:47:28.000
Status
Closed
Created Date
2014-10-24T13:47:28.000
Update Date
2014-10-30T07:11:10.000
Closed Date
2014-10-30T07:11:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480813.8020342300
Y Coordinate
6949101.2888437300
Unique Key
1137680904
14-00438615
Service Request Number: 14-00438615 • Address: BAINBRIDGE DR & MEADOW GATE LN, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00438615
Address
BAINBRIDGE DR & MEADOW GATE LN, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-13T14:21:11.000
Status
Closed
Created Date
2014-10-24T14:21:11.000
Update Date
2014-10-27T09:07:27.000
Closed Date
2014-10-27T08:56:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471873.8184788700
Y Coordinate
6926317.3394264900
Unique Key
1137684829
15-00260834
Service Request Number: 15-00260834 • Address: 1730 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00260834
Address
1730 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T15:40:06.000
Status
Closed
Created Date
2015-06-13T15:40:06.000
Update Date
2015-06-13T15:43:28.000
Closed Date
2015-06-13T15:43:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484256.6425553500
Y Coordinate
6951651.4191868100
Lat Long Location
1730 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1159316407
14-00438627
Service Request Number: 14-00438627 • Address: LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00438627
Address
LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Public Works
Service Request Type
Paving - Neighborhood Street - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-13T14:30:52.000
Status
Closed
Created Date
2014-10-24T14:30:52.000
Update Date
2014-10-28T11:16:29.000
Closed Date
2014-10-28T11:12:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2537878.2668652000
Y Coordinate
6952710.4950371400
Unique Key
1137685557
15-00273090
Service Request Number: 15-00273090 • Address: 4100 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273090
Address
4100 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T17:24:07.000
Status
Closed
Created Date
2015-06-19T17:24:07.000
Update Date
2015-06-20T00:56:57.000
Closed Date
2015-06-20T00:56:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492661.8507836700
Y Coordinate
6941781.8563705800
Lat Long Location
4100 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1160107249
15-00252299
Service Request Number: 15-00252299 • Address: 6793 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00252299
Address
6793 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-23T16:12:31.000
Status
Closed
Created Date
2015-06-09T16:12:31.000
Update Date
2015-06-11T07:47:57.000
Closed Date
2015-06-11T07:47:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508238.6884215000
Y Coordinate
6998662.2476812400
Lat Long Location
6793 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1158766300
15-00164527
Service Request Number: 15-00164527 • Address: 119 E PEMBROKE AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00164527
Address
119 E PEMBROKE AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T12:28:14.000
Status
Closed
Created Date
2015-04-27T12:28:14.000
Update Date
2015-04-29T10:58:17.000
Closed Date
2015-04-29T10:58:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484369.6998624900
Y Coordinate
6955595.9957445100
Lat Long Location
119 E PEMBROKE AVE, DALLAS, TX, 75203
Unique Key
1153230361
15-00024556
Service Request Number: 15-00024556 • Address: SCYENE RD & S BUCKNER BLVD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00024556
Address
SCYENE RD & S BUCKNER BLVD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-11T09:59:52.000
Status
Closed
Created Date
2015-01-22T09:59:52.000
Update Date
2015-01-28T05:43:28.000
Closed Date
2015-01-28T05:43:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527132.5923500600
Y Coordinate
6965494.0036459300
Unique Key
1144259680
15-00073204
Service Request Number: 15-00073204 • Address: 315 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00073204
Address
315 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T11:19:45.000
Status
Closed
Created Date
2015-03-03T11:19:45.000
Update Date
2015-03-04T12:47:21.000
Closed Date
2015-03-04T12:47:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483096.8264478500
Y Coordinate
6947203.2986355400
Lat Long Location
315 W HOBSON AVE, DALLAS, TX, 75224
Unique Key
1147343228
15-00138169
Service Request Number: 15-00138169 • Address: 2417 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00138169
Address
2417 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T11:12:35.000
Status
Closed
Created Date
2015-04-11T11:12:35.000
Update Date
2015-04-11T11:14:54.000
Closed Date
2015-04-11T11:14:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479926.3792907200
Y Coordinate
6949776.3283517600
Lat Long Location
2417 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1151549793
14-00438580
Service Request Number: 14-00438580 • Address: PADUCAH AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00438580
Address
PADUCAH AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-23T14:02:18.000
Status
Closed
Created Date
2014-10-24T14:02:18.000
Update Date
2014-11-14T11:55:06.000
Closed Date
2014-11-14T11:53:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492843.1467327900
Y Coordinate
6941295.5733827300
Unique Key
1137682746
15-00220330
Service Request Number: 15-00220330 • Address: 1314 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00220330
Address
1314 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T16:06:54.000
Status
Closed
Created Date
2015-05-26T16:06:54.000
Update Date
2015-05-29T11:46:11.000
Closed Date
2015-05-29T11:46:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505206.8984250000
Y Coordinate
6973404.6562994000
Lat Long Location
1314 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1156827784
15-00273276
Service Request Number: 15-00273276 • Address: 202 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00273276
Address
202 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T21:29:18.000
Status
Closed
Created Date
2015-06-19T21:29:18.000
Update Date
2015-12-02T09:28:02.000
Closed Date
2015-12-02T09:28:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484427.2325202500
Y Coordinate
6961642.9403636000
Lat Long Location
202 E 5TH ST, DALLAS, TX, 75203
Unique Key
1160123732
15-00260803
Service Request Number: 15-00260803 • Address: 6315 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00260803
Address
6315 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T14:59:44.000
Status
Closed
Created Date
2015-06-13T14:59:44.000
Update Date
2015-06-15T16:07:44.000
Closed Date
2015-06-15T16:07:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504502.5658400600
Y Coordinate
6991755.2146723800
Lat Long Location
6315 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1159314302
15-00192258
Service Request Number: 15-00192258 • Address: 1008 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00192258
Address
1008 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-05-19T08:11:44.000
Status
Closed
Created Date
2015-05-12T08:11:44.000
Update Date
2015-05-13T09:23:58.000
Closed Date
2015-05-13T09:23:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479031.1656462800
Y Coordinate
6960678.8665697600
Lat Long Location
1008 W CANTY ST, DALLAS, TX, 75208
Unique Key
1155059778
15-00252191
Service Request Number: 15-00252191 • Address: 4103 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00252191
Address
4103 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T15:47:03.000
Status
Closed
Created Date
2015-06-09T15:47:03.000
Update Date
2015-06-18T16:05:11.000
Closed Date
2015-06-18T16:05:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486883.4836957900
Y Coordinate
6939874.6113486100
Lat Long Location
4103 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1158760155
15-00272202
Service Request Number: 15-00272202 • Address: 1908 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00272202
Address
1908 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-20T12:52:17.000
Status
Closed
Created Date
2015-06-19T12:52:17.000
Update Date
2015-06-23T08:26:14.000
Closed Date
2015-06-23T08:26:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496990.7316327800
Y Coordinate
6968958.1925947700
Lat Long Location
1908 S GOOD LATIMER EXPY, DALLAS, TX, 75226
Unique Key
1160054508
15-00260945
Service Request Number: 15-00260945 • Address: 2331 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00260945
Address
2331 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T20:26:48.000
Status
Duplicate (closed)
Created Date
2015-06-13T20:26:48.000
Update Date
2015-09-23T10:11:41.000
Closed Date
2015-09-23T10:11:41.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497358.1720583800
Y Coordinate
6983667.1482252200
Lat Long Location
2331 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1159325097
15-00138240
Service Request Number: 15-00138240 • Address: 1700 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00138240
Address
1700 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-20T12:53:17.000
Status
Closed
Created Date
2015-04-11T12:53:17.000
Update Date
2015-04-15T08:02:21.000
Closed Date
2015-04-15T08:02:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494193.3187984700
Y Coordinate
6976620.4875727400
Lat Long Location
1700 N HALL ST, DALLAS, TX, 75204
Unique Key
1151554161
15-00123577
Service Request Number: 15-00123577 • Address: 2369 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00123577
Address
2369 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-04T09:01:45.000
Status
Closed
Created Date
2015-04-03T09:01:45.000
Update Date
2015-04-03T12:45:02.000
Closed Date
2015-04-03T12:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2549757.3190504100
Y Coordinate
6931623.4683686800
Lat Long Location
2369 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1150644612
14-00515443
Service Request Number: 14-00515443 • Address: N CENTRAL EXPY & N HENDERSON AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00515443
Address
N CENTRAL EXPY & N HENDERSON AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T16:40:04.000
Status
Closed
Created Date
2014-12-30T16:40:04.000
Update Date
2014-12-30T17:16:17.000
Closed Date
2014-12-30T17:16:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2495028.6976515800
Y Coordinate
6986278.5785657500
Unique Key
1142593122
14-00515532
Service Request Number: 14-00515532 • Address: TIMBERLINE DR & LANOUE DR, DALLAS, 75220, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00515532
Address
TIMBERLINE DR & LANOUE DR, DALLAS, 75220, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-04T17:35:28.000
Status
Closed
Created Date
2014-12-30T17:35:28.000
Update Date
2015-07-29T12:28:00.000
Closed Date
2015-07-29T12:27:59.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468735.5820687200
Y Coordinate
7000284.7124569600
Unique Key
1142598089
15-00231932
Service Request Number: 15-00231932 • Address: 6000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00231932
Address
6000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-07T14:52:41.000
Status
Closed
Created Date
2015-06-01T14:52:41.000
Update Date
2015-07-08T10:38:05.000
Closed Date
2015-07-08T10:38:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484673.7558509400
Y Coordinate
6932528.7915407300
Lat Long Location
6000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1157583810
14-00438605
Service Request Number: 14-00438605 • Address: BELT LINE RD & DALLAS PKWY, DALLAS, 75254, DALLAS, TX 75254 • City Council District: 11
Service Request Number
14-00438605
Address
BELT LINE RD & DALLAS PKWY, DALLAS, 75254, DALLAS, TX 75254
City Council District
11
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-07T14:14:14.000
Status
Closed
Created Date
2014-10-24T14:14:14.000
Update Date
2014-11-07T03:22:43.000
Closed Date
2014-11-07T03:22:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483072.4669814100
Y Coordinate
7034113.6883500800
Unique Key
1137684155
14-00449652
Service Request Number: 14-00449652 • Address: BARREE DR & RIPPLE RD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00449652
Address
BARREE DR & RIPPLE RD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-17T12:23:09.000
Status
Closed
Created Date
2014-11-02T12:23:09.000
Update Date
2014-11-24T09:41:53.000
Closed Date
2014-11-19T09:07:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498774.9896671000
Y Coordinate
6934039.4243475400
Unique Key
1138374025
14-00449677
Service Request Number: 14-00449677 • Address: HARRY HINES BLVD & WILLOWBROOK RD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00449677
Address
HARRY HINES BLVD & WILLOWBROOK RD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-05T13:37:42.000
Status
Closed
Created Date
2014-11-02T13:37:42.000
Update Date
2014-11-02T15:45:57.000
Closed Date
2014-11-02T15:45:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465699.0207749000
Y Coordinate
7000214.1071730000
Unique Key
1138375576
15-00087419
Service Request Number: 15-00087419 • Address: 3100 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00087419
Address
3100 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-18T08:32:55.000
Status
Closed
Created Date
2015-03-13T08:32:55.000
Update Date
2015-03-13T13:10:14.000
Closed Date
2015-03-13T13:10:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484308.3955706700
Y Coordinate
6944461.4068133800
Lat Long Location
3100 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1148407310
15-00152887
Service Request Number: 15-00152887 • Address: 400 N CENTRAL BLVD, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00152887
Address
400 N CENTRAL BLVD, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-30T14:50:31.000
Status
Closed
Created Date
2015-04-20T14:50:31.000
Update Date
2015-04-20T14:52:10.000
Closed Date
2015-04-20T14:52:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493557.0806403300
Y Coordinate
6972619.6889029000
Lat Long Location
400 N CENTRAL BLVD, DALLAS, TX, 75201
Unique Key
1152479143
15-00260881
Service Request Number: 15-00260881 • Address: 400 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260881
Address
400 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-21T18:04:12.000
Status
Closed
Created Date
2015-06-13T18:04:12.000
Update Date
2015-07-12T15:40:22.000
Closed Date
2015-07-12T15:40:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482434.2059055000
Y Coordinate
6959186.6103655700
Lat Long Location
400 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1159319655
15-00008697
Service Request Number: 15-00008697 • Address: 1500 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00008697
Address
1500 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-13T15:46:15.000
Status
Closed
Created Date
2015-01-08T15:46:15.000
Update Date
2015-01-08T15:48:04.000
Closed Date
2015-01-08T15:48:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537855.1976945200
Y Coordinate
6956526.8096894000
Lat Long Location
1500 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1143237756
15-00277647
Service Request Number: 15-00277647 • Address: 1620 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00277647
Address
1620 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T10:12:43.000
Status
Closed
Created Date
2015-06-23T10:12:43.000
Update Date
2015-06-23T11:16:46.000
Closed Date
2015-06-23T11:16:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486851.6011112300
Y Coordinate
6952156.9863410700
Lat Long Location
1620 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160411070
15-00244883
Service Request Number: 15-00244883 • Address: 18500 HILLCREST RD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
15-00244883
Address
18500 HILLCREST RD, DALLAS, TX 75252
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-14T07:08:45.000
Status
Closed
Created Date
2015-06-06T07:08:45.000
Update Date
2015-07-24T14:17:23.000
Closed Date
2015-07-24T14:17:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494287.1635737200
Y Coordinate
7051873.3684347500
Lat Long Location
18500 HILLCREST RD, DALLAS, TX, 75252
Unique Key
1158354084