311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00464355
Service Request Number: 14-00464355 • Address: S LAMAR ST & POPLAR ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
14-00464355
Address
S LAMAR ST & POPLAR ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-22T10:06:11.000
Status
Duplicate (open)
Created Date
2014-11-13T10:06:11.000
Update Date
2014-11-13T10:06:11.000
Closed Date
2014-11-13T10:06:11.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2500568.0428984000
Y Coordinate
6960637.4275213500
Unique Key
1139307982
14-00464590
Service Request Number: 14-00464590 • Address: W ILLINOIS AVE & S TYLER ST, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00464590
Address
W ILLINOIS AVE & S TYLER ST, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-01T11:25:21.000
Status
Closed
Created Date
2014-11-13T11:25:21.000
Update Date
2014-11-17T16:37:00.000
Closed Date
2014-11-14T16:16:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479630.5816161300
Y Coordinate
6949091.1279749300
Unique Key
1139322128
15-00260770
Service Request Number: 15-00260770 • Address: 1718 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00260770
Address
1718 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T14:19:29.000
Status
Duplicate (closed)
Created Date
2015-06-13T14:19:29.000
Update Date
2015-09-25T17:35:26.000
Closed Date
2015-09-25T17:35:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494127.8209055000
Y Coordinate
6976685.0119859200
Lat Long Location
1718 N HALL ST, DALLAS, TX, 75204
Unique Key
1159312114
15-00152810
Service Request Number: 15-00152810 • Address: 2820 S ERVAY ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00152810
Address
2820 S ERVAY ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-29T14:21:26.000
Status
Closed
Created Date
2015-04-20T14:21:26.000
Update Date
2015-04-24T16:14:21.000
Closed Date
2015-04-24T16:14:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497457.8365091400
Y Coordinate
6964919.7554766400
Lat Long Location
2820 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1152474182
15-00011231
Service Request Number: 15-00011231 • Address: N TYLER ST & W CANTY ST, DALLAS, 75208, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00011231
Address
N TYLER ST & W CANTY ST, DALLAS, 75208, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-12T14:25:54.000
Status
Closed
Created Date
2015-01-11T14:25:54.000
Update Date
2015-01-12T10:57:24.000
Closed Date
2015-01-12T10:57:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2479607.4619196200
Y Coordinate
6960703.3775118600
Unique Key
1143407033
15-00011339
Service Request Number: 15-00011339 • Address: N EWING AVE & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00011339
Address
N EWING AVE & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T20:25:18.000
Status
Closed
Created Date
2015-01-11T20:25:18.000
Update Date
2015-01-11T20:48:18.000
Closed Date
2015-01-11T20:46:00.000
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2487209.1362939200
Y Coordinate
6959737.9435189400
Unique Key
1143414701
14-00464429
Service Request Number: 14-00464429 • Address: EAST GRAND AVE & RING ST, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00464429
Address
EAST GRAND AVE & RING ST, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-13T10:25:10.000
Status
Closed
Created Date
2014-11-13T10:25:10.000
Update Date
2014-12-17T15:19:07.000
Closed Date
2014-12-17T15:17:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504285.0794892200
Y Coordinate
6973159.9011840500
Unique Key
1139312187
15-00206283
Service Request Number: 15-00206283 • Address: 2554 W FIVE MILE PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00206283
Address
2554 W FIVE MILE PKWY, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-24T11:30:39.000
Status
Closed
Created Date
2015-05-19T11:30:39.000
Update Date
2015-05-19T15:46:03.000
Closed Date
2015-05-19T14:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2472326.4651805400
Y Coordinate
6943657.0084086200
Lat Long Location
2554 W FIVE MILE PKWY, DALLAS, TX, 75233
Unique Key
1155955557
15-00231656
Service Request Number: 15-00231656 • Address: 2500 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231656
Address
2500 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:38:54.000
Status
Closed
Created Date
2015-06-01T13:38:54.000
Update Date
2015-06-01T13:42:49.000
Closed Date
2015-06-01T13:42:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489992.2082838300
Y Coordinate
6948358.3418581100
Lat Long Location
2500 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1157566672
15-00164272
Service Request Number: 15-00164272 • Address: 2808 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00164272
Address
2808 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-15T11:19:30.000
Status
Closed
Created Date
2015-04-27T11:19:30.000
Update Date
2015-05-11T10:27:27.000
Closed Date
2015-05-11T10:27:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535069.7740971700
Y Coordinate
6964258.0348143100
Lat Long Location
2808 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1153214424
14-00514763
Service Request Number: 14-00514763 • Address: DALLAS PKWY & SPRING VALLEY RD, DALLAS, 75254 11 11 11, DALLAS, TX 75254 • City Council District: 11
Service Request Number
14-00514763
Address
DALLAS PKWY & SPRING VALLEY RD, DALLAS, 75254 11 11 11, DALLAS, TX 75254
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-21T12:21:09.000
Status
Closed
Created Date
2014-12-30T12:21:09.000
Update Date
2014-12-30T14:43:18.000
Closed Date
2014-12-30T14:43:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483319.4101046400
Y Coordinate
7028898.1361810200
Unique Key
1142555070
14-00498932
Service Request Number: 14-00498932 • Address: 1529 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00498932
Address
1529 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T16:53:52.000
Status
Duplicate (closed)
Created Date
2014-12-14T16:53:52.000
Update Date
2014-12-15T12:44:30.000
Closed Date
2014-12-15T12:44:30.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494156.1043549000
Y Coordinate
6968022.8659330300
Lat Long Location
1529 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1141535460
14-00464055
Service Request Number: 14-00464055 • Address: FLORENCE ST & N GOOD LATIMER EXPY, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00464055
Address
FLORENCE ST & N GOOD LATIMER EXPY, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-01T08:36:01.000
Status
Closed
Created Date
2014-11-13T08:36:01.000
Update Date
2014-11-17T10:34:53.000
Closed Date
2014-11-17T10:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494007.9505761800
Y Coordinate
6973548.7802719700
Unique Key
1139288983
14-00438239
Service Request Number: 14-00438239 • Address: FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00438239
Address
FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-07T11:26:02.000
Status
Closed
Created Date
2014-10-24T11:26:02.000
Update Date
2014-10-29T12:20:54.000
Closed Date
2014-10-29T12:20:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2461407.4035273700
Y Coordinate
7010982.4333159800
Unique Key
1137663002
14-00498945
Service Request Number: 14-00498945 • Address: 5921 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00498945
Address
5921 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-17T17:50:54.000
Status
Closed
Created Date
2014-12-14T17:50:54.000
Update Date
2014-12-14T19:12:10.000
Closed Date
2014-12-14T19:12:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2507726.9465344100
Y Coordinate
6977082.7278035500
Lat Long Location
5921 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1141536242
15-00220232
Service Request Number: 15-00220232 • Address: 211 S AUGUSTA ST, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00220232
Address
211 S AUGUSTA ST, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T15:47:46.000
Status
Closed
Created Date
2015-05-26T15:47:46.000
Update Date
2015-05-29T12:19:04.000
Closed Date
2015-05-29T12:19:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504191.8365345000
Y Coordinate
6978055.6220324700
Lat Long Location
211 S AUGUSTA ST, DALLAS, TX, 75214
Unique Key
1156821626
15-00011182
Service Request Number: 15-00011182 • Address: HILLCREST RD & WILLOW LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
15-00011182
Address
HILLCREST RD & WILLOW LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T11:35:00.000
Status
Closed
Created Date
2015-01-11T11:35:00.000
Update Date
2015-01-11T11:55:25.000
Closed Date
2015-01-11T11:55:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494342.7919371100
Y Coordinate
7019559.9239548500
Unique Key
1143403764
15-00275005
Service Request Number: 15-00275005 • Address: 202 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00275005
Address
202 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T09:27:47.000
Status
Closed
Created Date
2015-06-22T09:27:47.000
Update Date
2015-07-01T08:46:58.000
Closed Date
2015-06-30T08:46:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522101.8100127600
Y Coordinate
6946333.4772305300
Lat Long Location
202 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1160238656
15-00272193
Service Request Number: 15-00272193 • Address: 768 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00272193
Address
768 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T12:45:51.000
Status
Closed
Created Date
2015-06-19T12:45:51.000
Update Date
2015-06-26T11:59:49.000
Closed Date
2015-06-26T11:59:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535255.3935802600
Y Coordinate
6951587.5937032000
Lat Long Location
768 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160053892
14-00464444
Service Request Number: 14-00464444 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00464444
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T10:29:20.000
Status
Closed
Created Date
2014-11-13T10:29:20.000
Update Date
2014-11-13T11:06:45.000
Closed Date
2014-11-13T11:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532614.0069104400
Y Coordinate
6949683.4018668200
Unique Key
1139313051
15-00113409
Service Request Number: 15-00113409 • Address: 100 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00113409
Address
100 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-02T11:20:57.000
Status
Closed
Created Date
2015-03-30T11:20:57.000
Update Date
2015-03-30T11:46:03.000
Closed Date
2015-03-30T11:46:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527300.8202691700
Y Coordinate
6947326.8614903200
Lat Long Location
100 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1150052723
14-00464542
Service Request Number: 14-00464542 • Address: RUPERT ST & CANADA DR, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00464542
Address
RUPERT ST & CANADA DR, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-22T10:58:20.000
Status
Closed
Created Date
2014-11-13T10:58:20.000
Update Date
2014-11-24T15:28:36.000
Closed Date
2014-11-24T15:28:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469816.8111719100
Y Coordinate
6975185.8705442200
Unique Key
1139318376
14-00464317
Service Request Number: 14-00464317 • Address: N HOUSTON ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
14-00464317
Address
N HOUSTON ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T09:54:33.000
Status
Closed
Created Date
2014-11-13T09:54:33.000
Update Date
2014-11-18T08:29:24.000
Closed Date
2014-11-17T08:28:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488159.8657240900
Y Coordinate
6972071.5164271800
Unique Key
1139305717
15-00275031
Service Request Number: 15-00275031 • Address: 2223 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00275031
Address
2223 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T09:32:12.000
Status
Closed
Created Date
2015-06-22T09:32:12.000
Update Date
2015-07-23T12:23:50.000
Closed Date
2015-07-23T12:23:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474302.5272046300
Y Coordinate
6954185.1754220200
Lat Long Location
2223 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1160240194
14-00514508
Service Request Number: 14-00514508 • Address: S EWING AVE & VERMONT AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00514508
Address
S EWING AVE & VERMONT AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-14T10:18:53.000
Status
Closed
Created Date
2014-12-30T10:18:53.000
Update Date
2015-01-05T09:37:34.000
Closed Date
2015-01-05T09:37:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487936.8084236100
Y Coordinate
6951584.4656165300
Unique Key
1142537904
15-00011287
Service Request Number: 15-00011287 • Address: S WESTMORELAND RD & W CLARENDON DR, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00011287
Address
S WESTMORELAND RD & W CLARENDON DR, DALLAS, 75211, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-16T17:22:32.000
Status
Closed
Created Date
2015-01-11T17:22:32.000
Update Date
2015-01-13T08:20:56.000
Closed Date
2015-01-13T08:20:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2468387.4367984800
Y Coordinate
6953990.3619884200
Unique Key
1143410520
15-00275004
Service Request Number: 15-00275004 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00275004
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T09:27:38.000
Status
Duplicate (closed)
Created Date
2015-06-22T09:27:38.000
Update Date
2015-06-26T13:01:26.000
Closed Date
2015-06-26T13:01:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1160238583
15-00244623
Service Request Number: 15-00244623 • Address: 423 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00244623
Address
423 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-08T17:55:28.000
Status
Closed
Created Date
2015-06-05T17:55:28.000
Update Date
2015-06-05T22:01:57.000
Closed Date
2015-06-05T22:01:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485856.5117141200
Y Coordinate
6936215.4608100700
Lat Long Location
423 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1158332971
15-00192132
Service Request Number: 15-00192132 • Address: 11250 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00192132
Address
11250 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Electronic Repair License - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-09T07:21:59.000
Status
Closed
Created Date
2015-05-12T07:21:59.000
Update Date
2015-05-12T07:25:42.000
Closed Date
2015-05-12T07:25:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2499778.5313323400
Y Coordinate
7014945.1911380300
Lat Long Location
11250 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1155051318
15-00244612
Service Request Number: 15-00244612 • Address: 1482 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00244612
Address
1482 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-13T17:39:54.000
Status
Duplicate (closed)
Created Date
2015-06-05T17:39:54.000
Update Date
2015-06-08T15:27:34.000
Closed Date
2015-06-08T15:27:34.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2455297.6156070600
Y Coordinate
6963478.7824271500
Lat Long Location
1482 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1158332223
14-00464570
Service Request Number: 14-00464570 • Address: SIMPSON STUART RD & JULIUS SCHEPPS FWY, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00464570
Address
SIMPSON STUART RD & JULIUS SCHEPPS FWY, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T11:12:27.000
Status
Closed
Created Date
2014-11-13T11:12:27.000
Update Date
2014-11-13T12:11:39.000
Closed Date
2014-11-13T12:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2508655.8268768100
Y Coordinate
6935514.4155049800
Unique Key
1139320313
15-00192143
Service Request Number: 15-00192143 • Address: 1201 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00192143
Address
1201 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-27T07:28:17.000
Status
Closed
Created Date
2015-05-12T07:28:17.000
Update Date
2015-05-25T13:36:18.000
Closed Date
2015-05-25T13:36:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488984.0297830100
Y Coordinate
6960457.6325001900
Lat Long Location
1201 E 8TH ST, DALLAS, TX, 75203
Unique Key
1155052005
14-00464265
Service Request Number: 14-00464265 • Address: SOUTHLAND ST & LELAND AVE, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
14-00464265
Address
SOUTHLAND ST & LELAND AVE, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-22T09:38:06.000
Status
Closed
Created Date
2014-11-13T09:38:06.000
Update Date
2014-12-01T09:36:06.000
Closed Date
2014-12-01T09:36:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503630.3110828700
Y Coordinate
6961046.0102388200
Unique Key
1139302265
15-00244838
Service Request Number: 15-00244838 • Address: 2838 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00244838
Address
2838 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-09T00:08:34.000
Status
Closed
Created Date
2015-06-06T00:08:34.000
Update Date
2015-06-06T01:55:59.000
Closed Date
2015-06-06T01:55:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470278.8039491800
Y Coordinate
6959500.4766838300
Lat Long Location
2838 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1158351391
15-00231827
Service Request Number: 15-00231827 • Address: 118 S CARROLL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00231827
Address
118 S CARROLL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-16T14:25:06.000
Status
Closed
Created Date
2015-06-01T14:25:06.000
Update Date
2015-07-13T15:43:02.000
Closed Date
2015-07-13T15:43:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500990.1221299800
Y Coordinate
6975187.3231070100
Lat Long Location
118 S CARROLL AVE, DALLAS, TX, 75226
Unique Key
1157577458
15-00179285
Service Request Number: 15-00179285 • Address: 1639 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00179285
Address
1639 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-17T07:08:18.000
Status
Closed
Created Date
2015-05-05T07:08:18.000
Update Date
2015-05-21T15:35:21.000
Closed Date
2015-05-21T15:35:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476695.8597794300
Y Coordinate
6946354.4236195200
Lat Long Location
1639 W SANER AVE, DALLAS, TX, 75224
Unique Key
1154202570
15-00087274
Service Request Number: 15-00087274 • Address: 3816 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087274
Address
3816 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-23T22:00:59.000
Status
Closed
Created Date
2015-03-12T22:00:59.000
Update Date
2015-03-27T15:30:07.000
Closed Date
2015-03-27T15:30:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501965.3868925900
Y Coordinate
6950714.9715986600
Lat Long Location
3816 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1148397563
15-00011320
Service Request Number: 15-00011320 • Address: LANSHIRE DR & GOFORTH RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
15-00011320
Address
LANSHIRE DR & GOFORTH RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-16T18:58:14.000
Status
Closed
Created Date
2015-01-11T18:58:14.000
Update Date
2015-01-13T16:00:48.000
Closed Date
2015-01-13T16:00:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.0190550500
Y Coordinate
7000631.8639602300
Unique Key
1143412582
14-00464076
Service Request Number: 14-00464076 • Address: CLYMER ST & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00464076
Address
CLYMER ST & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T08:41:41.000
Status
Closed
Created Date
2014-11-13T08:41:41.000
Update Date
2014-11-13T09:37:55.000
Closed Date
2014-11-13T09:37:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457219.1699313800
Y Coordinate
6969915.3582783100
Unique Key
1139290227
14-00464181
Service Request Number: 14-00464181 • Address: DUXBURY DR & DIXFIELD DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00464181
Address
DUXBURY DR & DIXFIELD DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-01T09:12:52.000
Status
Closed
Created Date
2014-11-13T09:12:52.000
Update Date
2014-11-19T09:08:43.000
Closed Date
2014-11-19T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521647.7722867200
Y Coordinate
6999136.5635104600
Unique Key
1139297094
15-00008579
Service Request Number: 15-00008579 • Address: 1700 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00008579
Address
1700 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-15T15:09:30.000
Status
Closed
Created Date
2015-01-08T15:09:30.000
Update Date
2015-01-08T15:12:23.000
Closed Date
2015-01-08T15:12:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527206.8094420100
Y Coordinate
6957541.0321879600
Lat Long Location
1700 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1143230593
15-00011335
Service Request Number: 15-00011335 • Address: W KIEST BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00011335
Address
W KIEST BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-20T20:16:59.000
Status
Closed
Created Date
2015-01-11T20:16:59.000
Update Date
2015-01-12T14:54:06.000
Closed Date
2015-01-12T14:54:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479016.5529981200
Y Coordinate
6943742.4464096500
Unique Key
1143414351
15-00011377
Service Request Number: 15-00011377 • Address: FERGUSON RD & OATES DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
15-00011377
Address
FERGUSON RD & OATES DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T00:26:17.000
Status
Closed
Created Date
2015-01-12T00:26:17.000
Update Date
2015-01-12T10:38:06.000
Closed Date
2015-01-12T10:38:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527942.7387385200
Y Coordinate
6986683.0955388800
Unique Key
1143417373
14-00464595
Service Request Number: 14-00464595 • Address: KLEBERG RD & HANDLIN ST, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
14-00464595
Address
KLEBERG RD & HANDLIN ST, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-22T11:26:38.000
Status
Closed
Created Date
2014-11-13T11:26:38.000
Update Date
2014-11-24T15:34:22.000
Closed Date
2014-11-24T15:34:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2548021.6520536500
Y Coordinate
6932866.8710469100
Unique Key
1139322340
14-00438222
Service Request Number: 14-00438222 • Address: FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00438222
Address
FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-11-13T11:19:45.000
Status
Closed
Created Date
2014-10-24T11:19:45.000
Update Date
2014-11-06T14:47:27.000
Closed Date
2014-11-06T14:47:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461407.4035273700
Y Coordinate
7010982.4333159800
Unique Key
1137662032
14-00438225
Service Request Number: 14-00438225 • Address: HARRY HINES BLVD & RACEWAY DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00438225
Address
HARRY HINES BLVD & RACEWAY DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-31T11:20:54.000
Status
Closed
Created Date
2014-10-24T11:20:54.000
Update Date
2014-10-27T07:17:41.000
Closed Date
2014-10-27T07:17:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467032.3378094300
Y Coordinate
6995118.3459021300
Unique Key
1137662241
15-00192032
Service Request Number: 15-00192032 • Address: 6458 CEDAR HOLLOW, DALLAS, TX 75248 • City Council District: 12
Service Request Number
15-00192032
Address
6458 CEDAR HOLLOW, DALLAS, TX 75248
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-18T03:18:00.000
Status
Closed
Created Date
2015-05-12T03:18:00.000
Update Date
2015-06-24T12:01:20.000
Closed Date
2015-06-24T12:01:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490591.6170833900
Y Coordinate
7042595.7824729300
Lat Long Location
6458 CEDAR HOLLOW, DALLAS, TX, 75248
Unique Key
1155044442
15-00179341
Service Request Number: 15-00179341 • Address: 963 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00179341
Address
963 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-17T07:45:25.000
Status
Closed
Created Date
2015-05-05T07:45:25.000
Update Date
2015-05-07T16:21:40.000
Closed Date
2015-05-07T16:21:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518679.8570747100
Y Coordinate
6993918.9151795900
Lat Long Location
963 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1154206671
14-00464494
Service Request Number: 14-00464494 • Address: HOBART ST & W LAKE HIGHLANDS DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00464494
Address
HOBART ST & W LAKE HIGHLANDS DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-22T10:45:17.000
Status
Closed
Created Date
2014-11-13T10:45:17.000
Update Date
2014-11-20T09:23:13.000
Closed Date
2014-11-20T09:23:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517018.8030349200
Y Coordinate
6994455.1451505700
Unique Key
1139315706
15-00192096
Service Request Number: 15-00192096 • Address: 2403 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00192096
Address
2403 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-13T06:56:20.000
Status
Closed
Created Date
2015-05-12T06:56:20.000
Update Date
2015-05-12T12:07:20.000
Closed Date
2015-05-12T09:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494091.1244945400
Y Coordinate
6944958.2711609200
Lat Long Location
2403 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1155048981