311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00514730
Service Request Number: 14-00514730 • Address: ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
14-00514730
Address
ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T11:59:28.000
Status
Closed
Created Date
2014-12-30T11:59:28.000
Update Date
2014-12-30T16:42:23.000
Closed Date
2014-12-30T16:42:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497319.2140404100
Y Coordinate
6973064.4092114800
Unique Key
1142552693
14-00438111
Service Request Number: 14-00438111 • Address: BRIARWOOD LN & HORSESHOE TRL, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00438111
Address
BRIARWOOD LN & HORSESHOE TRL, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-31T10:41:58.000
Status
Closed
Created Date
2014-10-24T10:41:58.000
Update Date
2014-10-31T10:06:23.000
Closed Date
2014-10-30T12:54:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482723.2461995700
Y Coordinate
6998830.5593659900
Unique Key
1137655937
15-00011253
Service Request Number: 15-00011253 • Address: BLACKBURN ST & COLE AVE, DALLAS, 75204, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00011253
Address
BLACKBURN ST & COLE AVE, DALLAS, 75204, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-20T15:19:07.000
Status
Closed
Created Date
2015-01-11T15:19:07.000
Update Date
2015-01-13T13:25:15.000
Closed Date
2015-01-13T13:25:15.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2491763.5757571400
Y Coordinate
6981744.4409782100
Unique Key
1143408434
15-00035779
Service Request Number: 15-00035779 • Address: 899 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00035779
Address
899 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-03-01T13:28:33.000
Status
Closed
Created Date
2015-01-30T13:28:33.000
Update Date
2015-02-28T12:23:13.000
Closed Date
2015-02-28T12:23:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487010.9761867900
Y Coordinate
6973366.9568101900
Lat Long Location
899 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1144966624
15-00274961
Service Request Number: 15-00274961 • Address: 1709 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00274961
Address
1709 N WINNETKA AVE, DALLAS, TX 75208
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T09:17:07.000
Status
Closed
Created Date
2015-06-22T09:17:07.000
Update Date
2015-06-24T12:28:19.000
Closed Date
2015-06-24T12:28:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478656.5339957300
Y Coordinate
6966182.4535732500
Lat Long Location
1709 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1160235789
15-00272133
Service Request Number: 15-00272133 • Address: 968 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00272133
Address
968 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-10T12:17:08.000
Status
Closed
Created Date
2015-06-19T12:17:08.000
Update Date
2015-06-23T11:12:50.000
Closed Date
2015-06-23T11:12:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497812.7504503800
Y Coordinate
6976302.5594878300
Lat Long Location
968 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1160050098
15-00087232
Service Request Number: 15-00087232 • Address: 1301 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087232
Address
1301 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-16T19:55:39.000
Status
Closed
Created Date
2015-03-12T19:55:39.000
Update Date
2015-03-24T11:11:22.000
Closed Date
2015-03-24T11:11:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473580.9866275700
Y Coordinate
6964189.0045911800
Lat Long Location
1301 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1148394832
14-00437970
Service Request Number: 14-00437970 • Address: E MOCKINGBIRD LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00437970
Address
E MOCKINGBIRD LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-06T09:58:57.000
Status
Closed
Created Date
2014-10-24T09:58:57.000
Update Date
2014-11-06T15:41:04.000
Closed Date
2014-11-06T15:41:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512255.3776590200
Y Coordinate
6997541.8859320900
Unique Key
1137647525
14-00438055
Service Request Number: 14-00438055 • Address: FM 1382 HWY & W CAMP WISDOM RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00438055
Address
FM 1382 HWY & W CAMP WISDOM RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-09T10:23:32.000
Status
Closed
Created Date
2014-10-24T10:23:32.000
Update Date
2014-12-10T16:20:25.000
Closed Date
2014-12-10T16:20:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2436319.6234959200
Y Coordinate
6925060.3987204300
Unique Key
1137652299
15-00152774
Service Request Number: 15-00152774 • Address: 3526 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00152774
Address
3526 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T14:10:08.000
Status
Closed
Created Date
2015-04-20T14:10:08.000
Update Date
2015-05-26T14:23:36.000
Closed Date
2015-05-26T14:23:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486934.1219723500
Y Coordinate
6942311.3833834900
Lat Long Location
3526 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1152471951
14-00464169
Service Request Number: 14-00464169 • Address: AIRLINE RD & MARQUETTE ST, UNIVERSITY PARK, 75225, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00464169
Address
AIRLINE RD & MARQUETTE ST, UNIVERSITY PARK, 75225, DALLAS, TX 75225
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-13T09:09:28.000
Status
Closed
Created Date
2014-11-13T09:09:28.000
Update Date
2015-04-01T15:37:46.000
Closed Date
2015-04-01T15:37:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495669.5661672200
Y Coordinate
7000608.6539212600
Unique Key
1139296266
15-00073125
Service Request Number: 15-00073125 • Address: 118 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00073125
Address
118 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-08T10:43:38.000
Status
Closed
Created Date
2015-03-03T10:43:38.000
Update Date
2015-03-05T09:53:16.000
Closed Date
2015-03-05T09:53:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475332.7886722200
Y Coordinate
6957803.4574078800
Lat Long Location
118 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1147338368
14-00514770
Service Request Number: 14-00514770 • Address: GUS THOMASSON RD & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00514770
Address
GUS THOMASSON RD & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-31T12:25:30.000
Status
Closed
Created Date
2014-12-30T12:25:30.000
Update Date
2014-12-30T14:14:51.000
Closed Date
2014-12-30T13:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2529526.5030494700
Y Coordinate
6991553.2844538100
Unique Key
1142555525
15-00231618
Service Request Number: 15-00231618 • Address: 1012 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231618
Address
1012 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:26:11.000
Status
Closed
Created Date
2015-06-01T13:26:11.000
Update Date
2015-06-01T13:29:24.000
Closed Date
2015-06-01T13:29:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488077.4784780100
Y Coordinate
6946553.7781017300
Lat Long Location
1012 E SANER AVE, DALLAS, TX, 75216
Unique Key
1157564241
14-00514598
Service Request Number: 14-00514598 • Address: OAK GARDEN TRL & KIRNWOOD DR, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
14-00514598
Address
OAK GARDEN TRL & KIRNWOOD DR, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-05T10:53:26.000
Status
Closed
Created Date
2014-12-30T10:53:26.000
Update Date
2015-01-10T13:56:14.000
Closed Date
2015-01-10T13:56:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476377.4482059800
Y Coordinate
6925191.7920359600
Unique Key
1142543524
14-00486261
Service Request Number: 14-00486261 • Address: 100 S ERVAY ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00486261
Address
100 S ERVAY ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-24T07:53:20.000
Status
Closed
Created Date
2014-12-04T07:53:20.000
Update Date
2014-12-04T07:56:31.000
Closed Date
2014-12-04T07:56:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491834.3946818400
Y Coordinate
6971343.5783280500
Lat Long Location
100 S ERVAY ST, DALLAS, TX, 75201
Unique Key
1140734512
15-00220314
Service Request Number: 15-00220314 • Address: 1300 N COLLETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00220314
Address
1300 N COLLETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T16:05:20.000
Status
Closed
Created Date
2015-05-26T16:05:20.000
Update Date
2015-06-11T10:31:33.000
Closed Date
2015-06-11T10:31:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499817.4744144700
Y Coordinate
6979881.3056076200
Lat Long Location
1300 N COLLETT AVE, DALLAS, TX, 75206
Unique Key
1156826918
14-00438196
Service Request Number: 14-00438196 • Address: BRUTON RD & N MASTERS DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00438196
Address
BRUTON RD & N MASTERS DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-29T11:06:25.000
Status
Closed
Created Date
2014-10-24T11:06:25.000
Update Date
2014-10-29T13:17:19.000
Closed Date
2014-10-29T13:17:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537714.8195348900
Y Coordinate
6960384.3837141000
Unique Key
1137660332
15-00008525
Service Request Number: 15-00008525 • Address: 10624 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00008525
Address
10624 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-23T14:46:18.000
Status
Closed
Created Date
2015-01-08T14:46:18.000
Update Date
2015-01-08T14:49:27.000
Closed Date
2015-01-08T14:49:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520595.0988029100
Y Coordinate
7002040.7268627100
Lat Long Location
10624 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1143227077
14-00464023
Service Request Number: 14-00464023 • Address: W 12TH ST & S WAVERLY DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00464023
Address
W 12TH ST & S WAVERLY DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T08:22:05.000
Status
Closed
Created Date
2014-11-13T08:22:05.000
Update Date
2014-11-13T08:54:59.000
Closed Date
2014-11-13T08:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476064.1857510300
Y Coordinate
6956620.1563886800
Unique Key
1139286653
15-00231671
Service Request Number: 15-00231671 • Address: 3000 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231671
Address
3000 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:44:00.000
Status
Closed
Created Date
2015-06-01T13:44:00.000
Update Date
2015-06-01T14:08:22.000
Closed Date
2015-06-01T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490173.0361670900
Y Coordinate
6945913.4218602300
Lat Long Location
3000 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1157567711
15-00011201
Service Request Number: 15-00011201 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
15-00011201
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-26T13:12:41.000
Status
Closed
Created Date
2015-01-11T13:12:41.000
Update Date
2015-01-16T12:29:19.000
Closed Date
2015-01-16T12:29:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489149.2670383100
Y Coordinate
7002013.0990920000
Unique Key
1143405075
14-00438099
Service Request Number: 14-00438099 • Address: S MARSALIS AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00438099
Address
S MARSALIS AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-07T10:37:33.000
Status
Closed
Created Date
2014-10-24T10:37:33.000
Update Date
2014-11-11T07:34:12.000
Closed Date
2014-11-11T07:34:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486954.6847770600
Y Coordinate
6938605.9798329900
Unique Key
1137655029
15-00024092
Service Request Number: 15-00024092 • Address: N BECKLEY AVE & W DAVIS ST, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00024092
Address
N BECKLEY AVE & W DAVIS ST, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-28T21:04:16.000
Status
Closed
Created Date
2015-01-21T21:04:16.000
Update Date
2015-01-22T10:02:55.000
Closed Date
2015-01-22T10:02:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484078.2258200600
Y Coordinate
6959701.1934891000
Unique Key
1144230746
15-00008545
Service Request Number: 15-00008545 • Address: 2813 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00008545
Address
2813 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-13T14:54:40.000
Status
Closed
Created Date
2015-01-08T14:54:40.000
Update Date
2015-01-21T10:45:40.000
Closed Date
2015-01-21T10:45:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470812.9683670900
Y Coordinate
6956544.4769475600
Lat Long Location
2813 W 12TH ST, DALLAS, TX, 75211
Unique Key
1143228370
15-00272223
Service Request Number: 15-00272223 • Address: 100 N CISCO ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00272223
Address
100 N CISCO ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T12:58:58.000
Status
Closed
Created Date
2015-06-19T12:58:58.000
Update Date
2015-06-22T13:31:43.000
Closed Date
2015-06-22T13:31:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2501386.6575111900
Y Coordinate
6976045.6047153700
Lat Long Location
100 N CISCO ST, DALLAS, TX, 75246
Unique Key
1160055751
15-00164226
Service Request Number: 15-00164226 • Address: 2498 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00164226
Address
2498 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-02T11:05:53.000
Status
Duplicate (closed)
Created Date
2015-04-27T11:05:53.000
Update Date
2015-06-12T14:53:46.000
Closed Date
2015-06-12T14:53:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497010.9198581700
Y Coordinate
6984064.3940907000
Lat Long Location
2498 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1153211378
15-00123481
Service Request Number: 15-00123481 • Address: 2135 BLUE BAYOU DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00123481
Address
2135 BLUE BAYOU DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-17T08:35:59.000
Status
Closed
Created Date
2015-04-03T08:35:59.000
Update Date
2015-04-08T10:13:32.000
Closed Date
2015-04-08T10:13:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2552080.4103531900
Y Coordinate
6932516.4619761400
Lat Long Location
2135 BLUE BAYOU DR, DALLAS, TX
Unique Key
1150638914
15-00164106
Service Request Number: 15-00164106 • Address: 5799 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00164106
Address
5799 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-11T10:38:41.000
Status
Closed
Created Date
2015-04-27T10:38:41.000
Update Date
2015-05-06T15:34:02.000
Closed Date
2015-05-06T15:34:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486839.4842451800
Y Coordinate
7002052.3343460000
Lat Long Location
5799 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1153204122
15-00152814
Service Request Number: 15-00152814 • Address: 4999 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00152814
Address
4999 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T14:23:24.000
Status
Closed
Created Date
2015-04-20T14:23:24.000
Update Date
2015-04-21T09:55:54.000
Closed Date
2015-04-21T09:55:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526482.3015655300
Y Coordinate
6973304.5834361000
Lat Long Location
4999 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1152474422
15-00220339
Service Request Number: 15-00220339 • Address: 1300 N COLLETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00220339
Address
1300 N COLLETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-29T16:08:46.000
Status
Closed
Created Date
2015-05-26T16:08:46.000
Update Date
2015-06-04T12:09:51.000
Closed Date
2015-06-04T12:09:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499817.4744144700
Y Coordinate
6979881.3056076200
Lat Long Location
1300 N COLLETT AVE, DALLAS, TX, 75206
Unique Key
1156828472
14-00464243
Service Request Number: 14-00464243 • Address: LIVE OAK ST & N PEAK ST, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
14-00464243
Address
LIVE OAK ST & N PEAK ST, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-01T09:28:02.000
Status
Closed
Created Date
2014-11-13T09:28:02.000
Update Date
2014-11-13T15:09:44.000
Closed Date
2014-11-13T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497530.8035747500
Y Coordinate
6977548.7487384100
Unique Key
1139300462
14-00514727
Service Request Number: 14-00514727 • Address: 2900 NAGLE ST, DALLAS, TX • Department: Trinity Watershed Management
Service Request Number
14-00514727
Address
2900 NAGLE ST, DALLAS, TX
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-02-12T11:58:18.000
Status
Closed
Created Date
2014-12-30T11:58:18.000
Update Date
2014-12-30T15:59:41.000
Closed Date
2014-12-30T15:59:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
2900 NAGLE ST, DALLAS, TX
Unique Key
1142552546
15-00011227
Service Request Number: 15-00011227 • Address: GLEN LAKES DR & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
15-00011227
Address
GLEN LAKES DR & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-22T14:20:18.000
Status
Closed
Created Date
2015-01-11T14:20:18.000
Update Date
2015-01-27T13:27:38.000
Closed Date
2015-01-27T13:27:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501416.0690692000
Y Coordinate
7008607.1363216300
Unique Key
1143406714
14-00488034
Service Request Number: 14-00488034 • Address: EMILY RD & COIT RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00488034
Address
EMILY RD & COIT RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-08T10:27:39.000
Status
Closed
Created Date
2014-12-05T10:27:39.000
Update Date
2015-01-26T08:18:53.000
Closed Date
2015-01-26T08:18:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499588.9372292500
Y Coordinate
7024491.5057861200
Unique Key
1140851226
15-00035534
Service Request Number: 15-00035534 • Address: 120 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00035534
Address
120 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-02T11:22:49.000
Status
Closed
Created Date
2015-01-30T11:22:49.000
Update Date
2015-01-30T12:58:56.000
Closed Date
2015-01-30T12:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540932.3461644300
Y Coordinate
6947249.6366499900
Lat Long Location
120 N ACRES DR, DALLAS, TX, 75217
Unique Key
1144951292
15-00220321
Service Request Number: 15-00220321 • Address: 716 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00220321
Address
716 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-20T16:06:03.000
Status
Closed
Created Date
2015-05-26T16:06:03.000
Update Date
2015-06-22T16:10:42.000
Closed Date
2015-06-22T16:10:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472155.5715075900
Y Coordinate
6960593.6658214400
Lat Long Location
716 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1156827307
15-00011262
Service Request Number: 15-00011262 • Address: CLARK RD & L B J FWY, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00011262
Address
CLARK RD & L B J FWY, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T16:00:35.000
Status
Closed
Created Date
2015-01-11T16:00:35.000
Update Date
2015-01-11T16:35:45.000
Closed Date
2015-01-11T16:21:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2446320.0093168900
Y Coordinate
6930408.2237153700
Unique Key
1143408945
14-00514769
Service Request Number: 14-00514769 • Address: CLOVERGLEN DR & BLACKWILLOW LN, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00514769
Address
CLOVERGLEN DR & BLACKWILLOW LN, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-05T12:24:33.000
Status
Closed
Created Date
2014-12-30T12:24:33.000
Update Date
2015-01-06T12:46:40.000
Closed Date
2015-01-06T12:46:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2447616.1312296300
Y Coordinate
6915219.2713023200
Unique Key
1142555444
15-00073178
Service Request Number: 15-00073178 • Address: 1447 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00073178
Address
1447 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-12T11:04:28.000
Status
Closed
Created Date
2015-03-03T11:04:28.000
Update Date
2015-03-05T09:29:08.000
Closed Date
2015-03-05T09:29:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486756.7017994100
Y Coordinate
6952846.6329009400
Lat Long Location
1447 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1147341347
15-00164091
Service Request Number: 15-00164091 • Address: 6357 SOUTHPOINT DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
15-00164091
Address
6357 SOUTHPOINT DR, DALLAS, TX 75248
City Council District
12
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-09T10:33:26.000
Status
Closed
Created Date
2015-04-27T10:33:26.000
Update Date
2015-05-04T10:26:13.000
Closed Date
2015-05-04T10:26:11.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2490289.9561488600
Y Coordinate
7042905.5072380500
Lat Long Location
6357 SOUTHPOINT DR, DALLAS, TX, 75248
Unique Key
1153203056
15-00011394
Service Request Number: 15-00011394 • Address: ROYAL LN & ZODIAC LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
15-00011394
Address
ROYAL LN & ZODIAC LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T06:49:47.000
Status
Closed
Created Date
2015-01-12T06:49:47.000
Update Date
2015-01-13T08:54:28.000
Closed Date
2015-01-13T08:54:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2464823.4908081300
Y Coordinate
7012407.6359938000
Unique Key
1143418551
14-00514785
Service Request Number: 14-00514785 • Address: N ZANG BLVD & W 5TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00514785
Address
N ZANG BLVD & W 5TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-14T12:32:40.000
Status
Closed
Created Date
2014-12-30T12:32:40.000
Update Date
2015-01-09T09:12:08.000
Closed Date
2015-01-09T09:12:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2483719.5812047500
Y Coordinate
6961590.8733955100
Unique Key
1142556434
15-00260740
Service Request Number: 15-00260740 • Address: 423 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260740
Address
423 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T13:39:57.000
Status
Closed
Created Date
2015-06-13T13:39:57.000
Update Date
2015-06-23T12:44:06.000
Closed Date
2015-06-23T12:44:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2476043.8885723300
Y Coordinate
6956880.7517920500
Lat Long Location
423 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1159310259
14-00464185
Service Request Number: 14-00464185 • Address: AIRLINE RD & MARQUETTE ST, UNIVERSITY PARK, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00464185
Address
AIRLINE RD & MARQUETTE ST, UNIVERSITY PARK, 75225, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-29T09:13:17.000
Status
Closed
Created Date
2014-11-13T09:13:17.000
Update Date
2014-11-24T13:09:15.000
Closed Date
2014-11-24T13:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495669.5654261100
Y Coordinate
7000608.6547594800
Unique Key
1139297225
15-00231701
Service Request Number: 15-00231701 • Address: 503 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00231701
Address
503 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T13:53:22.000
Status
Closed
Created Date
2015-06-01T13:53:22.000
Update Date
2015-06-02T03:16:02.000
Closed Date
2015-06-02T03:16:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481846.7526433400
Y Coordinate
6956724.8297622300
Lat Long Location
503 W 12TH ST, DALLAS, TX, 75208
Unique Key
1157569709
14-00463995
Service Request Number: 14-00463995 • Address: E OVERTON RD & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00463995
Address
E OVERTON RD & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T07:52:50.000
Status
Closed
Created Date
2014-11-13T07:52:50.000
Update Date
2014-11-13T07:55:24.000
Closed Date
2014-11-13T07:55:24.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499203.7735478300
Y Coordinate
6947844.7130111200
Unique Key
1139284215
15-00220305
Service Request Number: 15-00220305 • Address: 1300 N COLLETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00220305
Address
1300 N COLLETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T16:02:43.000
Status
Closed
Created Date
2015-05-26T16:02:43.000
Update Date
2015-06-11T10:35:40.000
Closed Date
2015-06-11T10:35:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499817.4744144700
Y Coordinate
6979881.3056076200
Lat Long Location
1300 N COLLETT AVE, DALLAS, TX, 75206
Unique Key
1156826211
15-00260790
Service Request Number: 15-00260790 • Address: 200 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260790
Address
200 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-24T14:47:23.000
Status
Closed
Created Date
2015-06-13T14:47:23.000
Update Date
2015-06-13T14:49:05.000
Closed Date
2015-06-13T14:49:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478024.9113593700
Y Coordinate
6957358.7682323000
Lat Long Location
200 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1159313512
14-00464319
Service Request Number: 14-00464319 • Address: FOREST LN & WELCH RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00464319
Address
FOREST LN & WELCH RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T09:55:14.000
Status
Closed
Created Date
2014-11-13T09:55:14.000
Update Date
2014-11-14T08:46:41.000
Closed Date
2014-11-14T08:46:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481090.9753364400
Y Coordinate
7017938.9669208400
Unique Key
1139305824