311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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15-00011245
Service Request Number: 15-00011245 • Address: SHILOH RD & CASSANDRA WAY, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
15-00011245
Address
SHILOH RD & CASSANDRA WAY, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-27T14:57:21.000
Status
Closed
Created Date
2015-01-11T14:57:21.000
Update Date
2015-01-12T15:54:22.000
Closed Date
2015-01-12T15:54:22.000
Priority
Standard
Method Received Description
Web
X Coordinate
2531749.3417733100
Y Coordinate
6993620.7909630400
Unique Key
1143407907
15-00035835
Service Request Number: 15-00035835 • Address: 500 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00035835
Address
500 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-31T13:56:32.000
Status
Closed
Created Date
2015-01-30T13:56:32.000
Update Date
2015-01-31T11:09:29.000
Closed Date
2015-01-31T11:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486081.9871174000
Y Coordinate
6948685.1187350100
Lat Long Location
500 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1144970062
14-00514616
Service Request Number: 14-00514616 • Address: N CENTRAL EXPY & ROYAL LN, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
14-00514616
Address
N CENTRAL EXPY & ROYAL LN, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T11:01:17.000
Status
Closed
Created Date
2014-12-30T11:01:17.000
Update Date
2014-12-30T16:54:08.000
Closed Date
2014-12-30T16:54:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499685.0584701900
Y Coordinate
7014216.8862812200
Unique Key
1142544813
14-00514625
Service Request Number: 14-00514625 • Address: PRESTON RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00514625
Address
PRESTON RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T11:05:02.000
Status
Closed
Created Date
2014-12-30T11:05:02.000
Update Date
2014-12-31T06:53:10.000
Closed Date
2014-12-31T06:53:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489092.6576587000
Y Coordinate
7007290.9398344400
Unique Key
1142545432
15-00011210
Service Request Number: 15-00011210 • Address: W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00011210
Address
W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-18T13:28:27.000
Status
Closed
Created Date
2015-01-11T13:28:27.000
Update Date
2015-01-24T10:45:09.000
Closed Date
2015-01-24T10:45:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473669.3207574100
Y Coordinate
6956577.8553145400
Unique Key
1143405590
14-00449360
Service Request Number: 14-00449360 • Address: W ILLINOIS AVE & DUNCANVILLE RD, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00449360
Address
W ILLINOIS AVE & DUNCANVILLE RD, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T15:32:39.000
Status
Closed
Created Date
2014-11-01T15:32:39.000
Update Date
2014-11-05T09:14:31.000
Closed Date
2014-11-05T09:14:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457843.7524785600
Y Coordinate
6948782.9486115000
Unique Key
1138355419
15-00260788
Service Request Number: 15-00260788 • Address: 3900 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00260788
Address
3900 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-06T14:38:42.000
Status
Closed
Created Date
2015-06-13T14:38:42.000
Update Date
2015-06-16T19:59:35.000
Closed Date
2015-06-16T19:59:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480155.3478296300
Y Coordinate
6991201.2114767900
Lat Long Location
3900 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1159313312
15-00206278
Service Request Number: 15-00206278 • Address: 1363 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206278
Address
1363 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T11:28:40.000
Status
Closed
Created Date
2015-05-19T11:28:40.000
Update Date
2015-05-19T13:28:29.000
Closed Date
2015-05-19T13:28:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490769.3353763600
Y Coordinate
6935937.8370504800
Lat Long Location
1363 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1155955277
15-00231647
Service Request Number: 15-00231647 • Address: 2600 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231647
Address
2600 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:34:44.000
Status
Closed
Created Date
2015-06-01T13:34:44.000
Update Date
2015-06-01T13:37:41.000
Closed Date
2015-06-01T13:37:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489997.9452094500
Y Coordinate
6947987.0297527100
Lat Long Location
2600 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1157565965
14-00411128
Service Request Number: 14-00411128 • Address: GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00411128
Address
GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-13T12:14:20.000
Status
Closed
Created Date
2014-10-06T12:14:20.000
Update Date
2014-10-08T09:58:38.000
Closed Date
2014-10-08T09:58:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504541.4755188600
Y Coordinate
7012477.8548685100
Unique Key
1135973355
15-00035794
Service Request Number: 15-00035794 • Address: 5447 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00035794
Address
5447 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T13:31:55.000
Status
Closed
Created Date
2015-01-30T13:31:55.000
Update Date
2015-02-03T10:42:49.000
Closed Date
2015-02-03T10:42:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485053.1671220400
Y Coordinate
6994649.2151110900
Lat Long Location
5447 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1144967469
15-00008504
Service Request Number: 15-00008504 • Address: 10666 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00008504
Address
10666 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-23T14:37:07.000
Status
Closed
Created Date
2015-01-08T14:37:07.000
Update Date
2015-01-20T07:31:03.000
Closed Date
2015-01-20T07:31:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520798.7209621000
Y Coordinate
7002040.1849029000
Lat Long Location
10666 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1143225830
14-00411057
Service Request Number: 14-00411057 • Address: SANTA GARZA DR & SAN VICENTE AVE, MESQUITE, 75150, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00411057
Address
SANTA GARZA DR & SAN VICENTE AVE, MESQUITE, 75150, DALLAS, TX 75228
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-20T12:01:48.000
Status
Closed
Created Date
2014-10-06T12:01:48.000
Update Date
2014-11-06T07:21:46.000
Closed Date
2014-10-24T08:06:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2533433.8863943400
Y Coordinate
6991257.2904127000
Unique Key
1135969706
15-00011186
Service Request Number: 15-00011186 • Address: BLACKBURN ST & COLE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00011186
Address
BLACKBURN ST & COLE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-20T11:56:08.000
Status
Closed
Created Date
2015-01-11T11:56:08.000
Update Date
2015-01-26T12:26:48.000
Closed Date
2015-01-26T12:26:46.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2491766.5827396200
Y Coordinate
6981747.6613693100
Unique Key
1143404027
15-00073093
Service Request Number: 15-00073093 • Address: 200 N GRIFFIN ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00073093
Address
200 N GRIFFIN ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-08T10:27:20.000
Status
Closed
Created Date
2015-03-03T10:27:20.000
Update Date
2015-03-03T13:22:43.000
Closed Date
2015-03-03T12:27:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490009.7436732700
Y Coordinate
6971162.7839837800
Lat Long Location
200 N GRIFFIN ST, DALLAS, TX, 75202
Unique Key
1147336288
14-00438011
Service Request Number: 14-00438011 • Address: 7375 L B J SERV N, DALLAS, TX 75240 • City Council District: 11
Service Request Number
14-00438011
Address
7375 L B J SERV N, DALLAS, TX 75240
City Council District
11
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-07T10:07:41.000
Status
Closed
Created Date
2014-10-24T10:07:41.000
Update Date
2014-10-27T14:24:15.000
Closed Date
2014-10-27T14:24:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496312.3057700600
Y Coordinate
7023703.0571692600
Lat Long Location
7375 L B, DALLAS, TX, 75240
Unique Key
1137649669
14-00463975
Service Request Number: 14-00463975 • Address: 3000 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00463975
Address
3000 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T07:33:17.000
Status
Closed
Created Date
2014-11-13T07:33:17.000
Update Date
2014-11-13T07:44:37.000
Closed Date
2014-11-13T07:44:36.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2498542.6028243400
Y Coordinate
6947887.0877794300
Lat Long Location
3000 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1139282728
15-00272157
Service Request Number: 15-00272157 • Address: 4200 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00272157
Address
4200 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T12:29:55.000
Status
Closed
Created Date
2015-06-19T12:29:55.000
Update Date
2015-06-19T14:03:39.000
Closed Date
2015-06-19T14:03:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486984.1784870800
Y Coordinate
6983251.9602921000
Lat Long Location
4200 N HALL ST, DALLAS, TX, 75219
Unique Key
1160051692
15-00073135
Service Request Number: 15-00073135 • Address: 4326 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00073135
Address
4326 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T10:49:07.000
Status
Closed
Created Date
2015-03-03T10:49:07.000
Update Date
2015-03-03T16:51:10.000
Closed Date
2015-03-03T16:51:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488125.7645108700
Y Coordinate
6938561.6274137100
Lat Long Location
4326 S EWING AVE, DALLAS, TX, 75216
Unique Key
1147339054
15-00008608
Service Request Number: 15-00008608 • Address: 576 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00008608
Address
576 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T15:20:32.000
Status
Closed
Created Date
2015-01-08T15:20:32.000
Update Date
2015-02-02T08:13:38.000
Closed Date
2015-02-02T08:13:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516858.7160199700
Y Coordinate
6995973.1103526600
Lat Long Location
576 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1143232404
15-00008475
Service Request Number: 15-00008475 • Address: 3147 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00008475
Address
3147 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-01-29T14:23:19.000
Status
Closed
Created Date
2015-01-08T14:23:19.000
Update Date
2015-01-09T16:31:16.000
Closed Date
2015-01-09T16:31:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2468355.0742819900
Y Coordinate
6943807.2732781200
Lat Long Location
3147 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1143223864
15-00231607
Service Request Number: 15-00231607 • Address: 2742 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231607
Address
2742 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:21:44.000
Status
Closed
Created Date
2015-06-01T13:21:44.000
Update Date
2015-06-01T13:24:30.000
Closed Date
2015-06-01T13:24:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487974.6225861200
Y Coordinate
6946935.6302909300
Lat Long Location
2742 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157563537
15-00231588
Service Request Number: 15-00231588 • Address: 2400 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00231588
Address
2400 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-14T13:13:11.000
Status
Closed
Created Date
2015-06-01T13:13:11.000
Update Date
2015-07-06T09:04:50.000
Closed Date
2015-07-06T09:04:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468465.9212210900
Y Coordinate
6949452.7515970400
Lat Long Location
2400 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1157562326
14-00514591
Service Request Number: 14-00514591 • Address: GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00514591
Address
GREENVILLE AVE & ROYAL LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-06T10:51:26.000
Status
Closed
Created Date
2014-12-30T10:51:26.000
Update Date
2014-12-31T06:52:05.000
Closed Date
2014-12-31T06:52:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504541.4740272900
Y Coordinate
7012477.8533366500
Unique Key
1142543243
15-00011218
Service Request Number: 15-00011218 • Address: S HAMPTON RD & W RED BIRD LN, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
15-00011218
Address
S HAMPTON RD & W RED BIRD LN, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-18T14:06:09.000
Status
Closed
Created Date
2015-01-11T14:06:09.000
Update Date
2015-01-24T10:46:23.000
Closed Date
2015-01-24T10:46:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473982.9294669000
Y Coordinate
6931227.5420766100
Unique Key
1143406082
15-00231686
Service Request Number: 15-00231686 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00231686
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-04T13:47:31.000
Status
Closed
Created Date
2015-06-01T13:47:31.000
Update Date
2015-06-02T09:14:00.000
Closed Date
2015-06-02T09:13:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1157568605
15-00206176
Service Request Number: 15-00206176 • Address: 2200 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00206176
Address
2200 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-06-09T11:02:27.000
Status
Closed
Created Date
2015-05-19T11:02:27.000
Update Date
2015-05-22T11:50:12.000
Closed Date
2015-05-22T11:50:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468459.7731229500
Y Coordinate
6950051.0979276600
Lat Long Location
2200 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1155949159
15-00113409
Service Request Number: 15-00113409 • Address: 100 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00113409
Address
100 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-02T11:20:57.000
Status
Closed
Created Date
2015-03-30T11:20:57.000
Update Date
2015-03-30T11:46:03.000
Closed Date
2015-03-30T11:46:02.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527300.8202691700
Y Coordinate
6947326.8614903200
Lat Long Location
100 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1150052723
15-00220227
Service Request Number: 15-00220227 • Address: 122 W OHIO AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00220227
Address
122 W OHIO AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-29T15:46:59.000
Status
Closed
Created Date
2015-05-26T15:46:59.000
Update Date
2015-07-20T11:47:45.000
Closed Date
2015-07-20T11:47:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483964.2680696900
Y Coordinate
6948790.6095390000
Lat Long Location
122 W OHIO AVE, DALLAS, TX, 75224
Unique Key
1156821397
15-00260785
Service Request Number: 15-00260785 • Address: 16000 HILLCREST RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
15-00260785
Address
16000 HILLCREST RD, DALLAS, TX 75248
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T14:33:17.000
Status
Closed
Created Date
2015-06-13T14:33:17.000
Update Date
2015-10-14T14:21:50.000
Closed Date
2015-10-13T14:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494721.4781957300
Y Coordinate
7040405.9820228500
Lat Long Location
16000 HILLCREST RD, DALLAS, TX, 75248
Unique Key
1159313066
15-00260792
Service Request Number: 15-00260792 • Address: 2600 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00260792
Address
2600 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-24T14:49:41.000
Status
Closed
Created Date
2015-06-13T14:49:41.000
Update Date
2015-06-13T14:51:07.000
Closed Date
2015-06-13T14:51:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477591.2390354000
Y Coordinate
6949012.1769103300
Lat Long Location
2600 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1159313637
15-00274941
Service Request Number: 15-00274941 • Address: 700 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00274941
Address
700 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T09:13:08.000
Status
Closed
Created Date
2015-06-22T09:13:08.000
Update Date
2015-06-30T05:45:07.000
Closed Date
2015-06-30T05:45:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2486282.5021462400
Y Coordinate
6962159.7120020300
Lat Long Location
700 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1160234657
15-00277587
Service Request Number: 15-00277587 • Address: 3415 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00277587
Address
3415 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T09:59:14.000
Status
Closed
Created Date
2015-06-23T09:59:14.000
Update Date
2015-06-29T15:51:34.000
Closed Date
2015-06-29T15:51:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469785.9110340500
Y Coordinate
6942154.3429676800
Lat Long Location
3415 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1160407513
15-00123427
Service Request Number: 15-00123427 • Address: 7145 WEST CIRCLE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00123427
Address
7145 WEST CIRCLE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-08T08:22:12.000
Status
Closed
Created Date
2015-04-03T08:22:12.000
Update Date
2015-04-03T16:40:06.000
Closed Date
2015-04-03T16:40:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511245.9177409600
Y Coordinate
6994083.8208462500
Lat Long Location
7145 WEST CIRCLE DR, DALLAS, TX, 75214
Unique Key
1150635842
15-00220254
Service Request Number: 15-00220254 • Address: 8300 CARBONDALE ST, DALLAS, TX 75216 • City Council District: 7
Service Request Number
15-00220254
Address
8300 CARBONDALE ST, DALLAS, TX 75216
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-29T15:51:55.000
Status
Closed
Created Date
2015-05-26T15:51:55.000
Update Date
2015-10-11T10:13:33.000
Closed Date
2015-10-11T10:13:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508107.0929123400
Y Coordinate
6944823.2722295700
Lat Long Location
8300 CARBONDALE ST, DALLAS, TX, 75216
Unique Key
1156822794
15-00137923
Service Request Number: 15-00137923 • Address: 801 S MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00137923
Address
801 S MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-13T21:06:18.000
Status
Closed
Created Date
2015-04-10T21:06:18.000
Update Date
2015-04-10T22:08:09.000
Closed Date
2015-04-10T22:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483024.6762467600
Y Coordinate
6955650.0265735200
Lat Long Location
801 S MADISON AVE, DALLAS, TX, 75208
Unique Key
1151534750
14-00463987
Service Request Number: 14-00463987 • Address: W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00463987
Address
W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-22T07:43:09.000
Status
Closed
Created Date
2014-11-13T07:43:09.000
Update Date
2014-11-24T15:07:29.000
Closed Date
2014-11-24T15:07:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465639.5302697500
Y Coordinate
6998924.3703459600
Unique Key
1139283568
15-00231689
Service Request Number: 15-00231689 • Address: 4224 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00231689
Address
4224 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-14T13:49:16.000
Status
Closed
Created Date
2015-06-01T13:49:16.000
Update Date
2015-06-02T15:50:12.000
Closed Date
2015-06-02T15:50:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2486892.5729063900
Y Coordinate
6983342.2909880900
Lat Long Location
4224 N HALL ST, DALLAS, TX, 75219
Unique Key
1157568843
15-00137840
Service Request Number: 15-00137840 • Address: 729 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137840
Address
729 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-21T18:22:28.000
Status
Closed
Created Date
2015-04-10T18:22:28.000
Update Date
2015-04-15T10:48:07.000
Closed Date
2015-04-15T10:48:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487177.4616780400
Y Coordinate
6937278.5162127400
Lat Long Location
729 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1151526696
14-00449350
Service Request Number: 14-00449350 • Address: DUTTON DR & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00449350
Address
DUTTON DR & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T15:27:42.000
Status
Closed
Created Date
2014-11-01T15:27:42.000
Update Date
2014-11-05T09:04:43.000
Closed Date
2014-11-05T09:04:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468434.1597893400
Y Coordinate
6950720.6959094200
Unique Key
1138354887
15-00152790
Service Request Number: 15-00152790 • Address: 5227 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00152790
Address
5227 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T14:15:18.000
Status
Lien Hold
Created Date
2015-04-20T14:15:18.000
Update Date
2015-09-30T09:33:44.000
Closed Date
2015-09-30T09:33:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506918.4224564000
Y Coordinate
6961072.1177297900
Lat Long Location
5227 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1152473007
14-00498971
Service Request Number: 14-00498971 • Address: 1621 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00498971
Address
1621 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-30T22:33:45.000
Status
Closed
Created Date
2014-12-14T22:33:45.000
Update Date
2014-12-17T10:03:28.000
Closed Date
2014-12-17T10:03:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2492508.5918299700
Y Coordinate
6932966.7296788000
Lat Long Location
1621 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1141538728
15-00231621
Service Request Number: 15-00231621 • Address: 9527 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00231621
Address
9527 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-14T13:27:34.000
Status
Closed
Created Date
2015-06-01T13:27:34.000
Update Date
2015-06-10T16:06:27.000
Closed Date
2015-06-10T16:06:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519016.0314181200
Y Coordinate
6993969.8295977500
Lat Long Location
9527 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1157564505
15-00231592
Service Request Number: 15-00231592 • Address: 1000 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231592
Address
1000 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T13:15:42.000
Status
Closed
Created Date
2015-06-01T13:15:42.000
Update Date
2015-06-01T13:18:45.000
Closed Date
2015-06-01T13:18:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487808.0296324700
Y Coordinate
6946549.4670555500
Lat Long Location
1000 E SANER AVE, DALLAS, TX, 75216
Unique Key
1157562561
14-00449369
Service Request Number: 14-00449369 • Address: S COCKRELL HILL RD & JUNE DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00449369
Address
S COCKRELL HILL RD & JUNE DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T15:44:11.000
Status
Closed
Created Date
2014-11-01T15:44:11.000
Update Date
2014-11-05T09:29:09.000
Closed Date
2014-11-05T09:29:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463170.8991297900
Y Coordinate
6949523.7257926000
Unique Key
1138356006
15-00220368
Service Request Number: 15-00220368 • Address: 419 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220368
Address
419 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T16:16:36.000
Status
Closed
Created Date
2015-05-26T16:16:36.000
Update Date
2015-05-29T13:38:35.000
Closed Date
2015-05-29T13:38:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474489.5201828600
Y Coordinate
6956868.2576418700
Lat Long Location
419 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1156830520
14-00514648
Service Request Number: 14-00514648 • Address: ANNAROSE DR & GREENSPAN AVE, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
14-00514648
Address
ANNAROSE DR & GREENSPAN AVE, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T11:20:27.000
Status
Closed
Created Date
2014-12-30T11:20:27.000
Update Date
2014-12-30T11:24:21.000
Closed Date
2014-12-30T11:24:18.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482599.7368116700
Y Coordinate
6931652.9859437100
Unique Key
1142547217
15-00113411
Service Request Number: 15-00113411 • Address: 1405 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113411
Address
1405 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-26T11:21:26.000
Status
Closed
Created Date
2015-03-30T11:21:26.000
Update Date
2015-03-30T11:25:47.000
Closed Date
2015-03-30T11:25:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477502.0329163200
Y Coordinate
6954366.5216109400
Lat Long Location
1405 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1150052844
14-00464245
Service Request Number: 14-00464245 • Address: WEBB CHAPEL EXT & TIMBERLINE DR, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
14-00464245
Address
WEBB CHAPEL EXT & TIMBERLINE DR, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-30T09:28:11.000
Status
Closed
Created Date
2014-11-13T09:28:11.000
Update Date
2014-12-04T14:56:06.000
Closed Date
2014-12-04T14:56:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469638.7238309200
Y Coordinate
6999373.1733627600
Unique Key
1139300519
15-00191983
Service Request Number: 15-00191983 • Address: 4444 S HAMPTON RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00191983
Address
4444 S HAMPTON RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T22:28:51.000
Status
Closed
Created Date
2015-05-11T22:28:51.000
Update Date
2015-06-04T07:43:57.000
Closed Date
2015-06-04T07:43:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2473951.4172094100
Y Coordinate
6938034.7810986000
Lat Long Location
4444 S HAMPTON RD, DALLAS, TX, 75216
Unique Key
1155041146